Elsie Ever After – Trustees’ Annual Report for the period of 1[st] Jan 2021 – 31[st] December 2021 


**Trustees’ Annual Report for the period 1[st] January 2021 - 31[st] December 2021** 

Elsie Ever After – CIO - Charitable Incorporated Organisation 

Registered Charity Number – 1177173 

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Elsie Ever After – Trustees’ Annual Report for the period of 1[st] Jan 2021 – 31[st] December 2021 

## **Reference and Administration Details** 

## **Elsie Ever After** 

## **Registered charity number: 1177173** 

## **Registered public address:** 

Elsie Ever After, Innovas, Unit 18, Blakemere Village, Chester Road, Sandiway, Northwich, CW8 2EB 

## **Names of charity trustees who manage the charity:** 

|Helen Lyons|Founder, Chief Executive officer and|trustee|From 1stJan 2018|
|---|---|---|---|
|Gemma Gerrish|Signatory and trustee||From 1stJan 2018|
|Jennifer Robinson|trustee||From 1stJan 2018|
|Victoria Wright|trustee||From 1stJan 2018|
|Rebekah Tittle|Chief Financial officer and trustee||From 1stJan 2018|
|Susan Furmage|trustee|From 1stJan 2018  - 31stDec 2021||



## **Solicitors who advised on application and constitution:** 

Jack Farrer and William Beverley, Weightmans LLP, The Plaza, 100 Old Hall Street, Liverpool, L3 9QJ 

## **Structure, governance and management** 

**Type of governing document** : CIO Foundation Constitution 

**How charity is constituted** : CIO – Charitable Incorporated Organisation 

## **Trustee selection methods** : Appointed by trustees. 

**Additional governance:** The charity was formally incorporated on 15[th] February 2018, however prior to this, the charitable activities were conducted under the registered charity Storehouse Church charity number 1088755. Where we refer to prior years’ figures within the report, these relate to charitable activities undertaken during incubation under Storehouse charity and trustees. 

New trustees will be given the constitution, latest Trustees’ Annual Report, Statement of accounts and a copy of all policies including safeguarding, privacy and finance. 

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Elsie Ever After – Trustees’ Annual Report for the period of 1[st] Jan 2021 – 31[st] December 2021 

## **Objectives and Activities** 

## **Objects of charity:** 

Our charity’s purposes as set out in our constitution are: 

- a) To promote the advancement of mental wellbeing to those who have suffered bereavement through the provision of: bereavement counselling, financial support and the provision of access and referral to national bereavement organisations. 

- b) To raise public awareness of the needs of bereaved people through delivering bereavement courses. 

These come under the Charity Commission classifications of ‘advancing health or saving of lives’ and ‘Education, training and research’. 

## **Ensuring our work delivers these objects:** 

We review our objectives and activities each year.  This review looks at what we achieved and the outcomes of our work in the previous 12 months.  The review looks at the success of each key activity and the benefits they have brought to those groups of people we are set up to help. The review also helps us ensure our objectives and activities remained focused on our stated purposes. We have referred to the guidance contained in the Charity Commission’s general guidance on public benefit when reviewing our objectives and in planning our future activities. In particular, the trustees consider how planned activities will contribute to the objectives they have set. 

## **COVID-19 – Worldwide Pandemic** 

From March 2020, our work was significantly affected by the worldwide pandemic, Covid-19. Due to lockdown and social distancing, promotional and fundraising events were cancelled which has meant we have sold less merchandise than usual, hence holding more stock than expected. Fundraising events have been virtual and therefore not raised as much money. However, due to increased death rates, demand for counselling and creative therapies has increased. 

## **The focus of our work:** 

Our main objectives of the year focussed on providing advice and support to bereaved people. We did this by working alongside existing bereavement services and referring families to them wherever possible. If the bereaved person could not get help from existing organisations, then we offered support. This may have taken the form of counselling or financial help to be able to access support; providing books about bereavement; and offering a range of approaches to support, such as creative therapies. Additionally, we signposted professionals to bereavement training and gave advice on supporting people through loss. Our social media also signposts people to bereavement support by posting links to organisations such as the Samaritans during the Christmas season. We also provide advice via social media by linking to articles written by organisations such as Child Bereavement UK and Winston’s Wish. This year, we focussed on providing counselling and art therapy to meet the increased demand for bereavement support due to the worldwide pandemic Covid-19. We also restocked a range of additional bereavement books by purchasing them ourselves and asking our supporters to ‘gift’ these books to us using an Amazon wish list tool. We also took time to complete a survey to ascertain the needs of the local community in terms of bereavement support groups. 

## **How our activities deliver public benefit:** 

Our vision is that everyone, regardless of location or circumstance, can access bereavement support of their choice. Our main activities and who we have helped are outlined below. These activities are 

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Elsie Ever After – Trustees’ Annual Report for the period of 1[st] Jan 2021 – 31[st] December 2021 

all focussed on promoting the advancement of mental wellbeing to those who have suffered bereavement and are undertaken to further our charitable purposes for the public benefit. 

## Who used and benefitted from our services? 

We provide guidance for any bereaved person – referrals can be made through any means, including self-referral. We mainly work within the Cheshire area, but we have no boundary of support and therefore, will aim to support anyone who contacts us. 

This year, we received 69 referrals for individual families. We also received an additional 10 referrals from organisations requesting support (see table 2). 

Table 1 - Family referrals:  403 in total since beginning in 2014. 

|Year|No.|
|---|---|
|2014|30|
|2015|29|
|2016|42|
|2017|32|
|2018|47|
|2019|70|
|2020|84|
|2021|69|



Table 2 - Organisation referrals: 59 in total since beginning in 2014. 

|Year|No.|
|---|---|
|2014|5|
|2015|4|
|2016|4|
|2017|20|
|2018|6|
|2019|2|
|2020|8|
|2021|10|



This means the total number of people helped via direct referrals over the last 8 years is 1,895 comprising of 339 bereaved adults, 1,306 bereaved children and 250 professionals. 

Individual referrals have been made by: 

||Familymember|Community|Professional|Self-referral|
|---|---|---|---|---|
||No.|No.|No.|No.|
|Over last 8years|57|72|236|38|
|2021|10|12|42|5|



Organisation referrals over the last 8 years have been made by: 

Learning mentors Hospitals CAMHS Schools Community paediatricians Churches Family intervention worker Educational psychologists Mental health team Doctor surgeries 

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Elsie Ever After – Trustees’ Annual Report for the period of 1[st] Jan 2021 – 31[st] December 2021 

School nurses Hospices Children’s centre Crisis intervention teams Edge of care team Emotional Literacy Support Assistants Psychotherapists Universities Social Care Services Crematoriums 

The tables below show the different types of relationships people had to the deceased person. 

Relationship to deceased: Bereaved adults 

||Husband|Wife|Parent|Son or<br>Daughter|Sibling|Wider<br>family<br>member|Friend|
|---|---|---|---|---|---|---|---|
||No.|No.|No.|No.|No.|No.|No.|
|Over<br>last 8<br>years|43|98|108|73|8|8|2|
|2021|12|19|17|22|0|1|0|



## Relationship to deceased: Bereaved children 

||Son or<br>Daughter|Sibling|Wider<br>family<br>member|Friend|Unknown|
|---|---|---|---|---|---|
||No.|No.|No.|No.|No.|
|Over last<br>8years|302|101|130|22|583|
|2021|45|23|40|1|60|



Main causes of death over the last 8 years were: 

||Accident|Long<br>Term<br>Illness|Murder|Military|Neonatal|SIDS|Sudden<br>Death|Suicide|Unknown|Covid 19|
|---|---|---|---|---|---|---|---|---|---|---|
||No.|No.|No.|No.|No.|No.|No.|No.|No.|No.|
|Over<br>last 8<br>years|24|102|4|1|27|6|71|32|193|11|
|2021|5|23|0|0|2|0|10|7|25|7|



## What services were provided? 

Types of support we have offered to bereaved people via individual referrals: 

||Bereavement<br>pack|Additional<br>books|Signposting to<br>organisations|Counselling|Creative therapies<br>– art/dance|Financial<br>support|Advice|
|---|---|---|---|---|---|---|---|
||No.|No.|No.|No.|No.|No.|No.|
|Over<br>last 8<br>years|315|136|166|38|16|12|133|
|2021|57|40|17|10|3|0|22|



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Elsie Ever After – Trustees’ Annual Report for the period of 1[st] Jan 2021 – 31[st] December 2021 

Types of support we have offered through organisation referrals over the last 8 years: 

Speaking to professionals at courses 

Financial support to host remembering days for bereaved children Advice 

Signposting Bereavement packs Creative dance Art therapy Counselling Leaflets Additional bereavement books Advising on the design of a remembrance garden at a crematorium 

We have provided resources and advice for professionals such as: educational psychologists, psychotherapists, professionals involved with safeguarding, crematoriums, funeral directors, healthcare professionals, learning mentors, Social workers, headteachers, counsellors and Education welfare officers. 

## • Bereavement packs 

On request, we have sent out bereavement packs for children which comprise of a bereavement workbook and a story book about grief. We have 2 types of pack: one for primary aged children and one for secondary aged children. We have additional books for children to address specific circumstances such as explaining suicide, manslaughter, military deaths and when a loved one has a terminal illness. We also offer schools and professionals advice and materials on how to support bereaved young people. 

In 2021, we gave away 66 primary packs and 17 secondary packs which is a total of 83 bereavement packs for individual referrals. Additionally, organisations such as schools requested 46 primary packs and 13 secondary packs, totalling an extra 59 packs. Therefore, in total during 2021, we supplied 142 bereavement packs for children. Over the last 8 years, we have given out 822 primary packs and 376 secondary packs to those who have contacted us via individual referrals and from organisations. Over the last 8 years, additional packs were given out to schools, children’s centres, doctors and professionals as part of our big pack giveaways which total over 3,000 packs altogether. 

• Creative and talking therapies Over the last 8 years, 248 hours of therapies have been given – 132 hours of these have been in 2021 alone. We have also approved grants and ringfenced funds to provide a further 75 hours of therapy which will start in January 2022. 

|Type of therapy<br>And<br>Number of hours of<br>therapy|Creative therapies –<br>such as dance, music,<br>art therapy.|Talking<br>therapy<br>-<br>counselling|Total<br>therapies<br>provided|
|---|---|---|---|
|Over last 8years|93|155|248|
|2021|21|111|132|



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Elsie Ever After – Trustees’ Annual Report for the period of 1[st] Jan 2021 – 31[st] December 2021 

- Speaking at events 

Due to Covid19 restrictions, there have been no in person events that we have spoken at during 2021. 

Over the last 8 years, Elsie Ever After has spoken to: 

Antoinette Sandbach MP, Ian Lucas MP, ITV Granada Reports after receiving a Points of Light Award from the Prime Minister, Reuben’s Retreat charity, Blackpool Clinical Commissioning Group, Directory of services lead for Cheshire, Chester Voluntary Action, Storehouse Church Cheshire, Hospice of the Good Shepherd, St Luke’s Hospice, Alder Centre Liverpool, St Rocco’s Hospice, Child Bereavement UK, A Child of Mine charity, Storehouse Church Shropshire, Children’s centres, Trinity Church, Crisis Intervention Team meeting, Chester University students, Compassionate Communities group, Learning mentors in Ellesmere Port schools,  Hope Hospice, Cheshire chord company choir fundraiser, Living Well Dying Well group,  Mr and Mrs Theatre company, Link Up Cheshire, Smarties Nursery fundraising events, Safeguarding event for Cheshire West and Chester, Uniting Church coffee morning, Deo Gratias Choir concert fundraising event, Handbag of Harmonies fundraising event, The Joshua Tree charity, Hartford School, Waitrose community green coin event, SANDS, Cheshire West Clinical Commissioning Group and Cheshire Wirral Partnership, Haylo Theatre Company, Young Person’s conference delegates, Northwich Crematorium, Co-op community fund team and Sheriff of Chester events as her chosen charity of the year. 

## **Financial Review** 

During 2021, the charity received income of £3,820, incurred costs of £9,112 giving a net deficit in the year of £5,292. The opening funds were £24,664 and the closing funds were £19,372. The charity’s plan for the year was to utilise opening reserves to provide more bereavement support in line with our charity reserves policy. 

Income consisted of: Donations of £2,884, donation of merchandise £797 and sale of merchandise of £139. Cost of sales included: bereavement purchases of £4,679 and a stock movement of £3,206. We started the year with bereavement stock of £11,678 - a full stocktake was carried out at the year end to the value of £9,269. Stock is made up of 145 primary packs (approximately £2,248) and 166 secondary packs (approximately £2,749). The remainder relates to bereavement books (£857) and merchandise. 

Other costs incurred were: insurance £358; website and IT £232; registered office costs and stationery £637. 

Opening cash was £12,986 and we closed the year with £10,103. There were no debtors or creditors at the year end. 

During 2021, we purchased 22 additional bereavement books to the ones we normally have in stock and were gifted 95 books. We gave out 142 bereavement packs from individual family referrals and local organisation referrals. In 2022, our opening funds will be used to support bereaved families in line with our policy below. We already have some therapy sessions scheduled to start in January 2022 for which we have ringfenced a sum of £2,700.  We anticipate using the rest of our available money to provide bereavement books, counselling and creative therapies and the remainder to support bereavement days and services in line with our objectives and vision. 

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Elsie Ever After – Trustees’ Annual Report for the period of 1[st] Jan 2021 – 31[st] December 2021 

## **Financial Statements:** 

## **Year ended 31 December 2021** 

|**Income**<br>Grants<br>0<br>Donations<br>2,884<br>Merchandise donated<br>797<br>Sale of Merchandise<br>139<br>**Cost of Sales**<br>Movement in Bereavement Stock<br>3,206<br>Bereavement Support Purchases<br>4,679<br>**Cost of Bereavement Support**<br>**Gross Surplus/(Deficit)**<br>**Other Expenditure**<br>Insurance<br>358<br>Website & IT<br>232<br>Office, Stationery & Postage<br>637<br>Travel costs<br>0<br>**Net Movement in Funds**<br>**Opening Funds:**<br>**Closing Funds:**<br>**Statement of assets and Liabilities 31 December 2021**<br>Cash<br>Stock<br>Closing Reserves|0<br>2,884<br>797<br>139|3,820<br>7,885|
|---|---|---|
|||**-4,065**<br>1,227|
|||-5,292<br>24,664|
|||19,372|
|||10,103<br>9,269|
|||19,372|



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Elsie Ever After – Trustees’ Annual Report for the period of 1[st] Jan 2021 – 31[st] December 2021 

## **Finance policies:** 

## **BEREAVEMENT SUPPORT FOR INDIVIDUALS** 

- Governing Criteria for support: Support may be offered to anyone who is bereaved under any circumstances in any location. The core team of Trustees must all agree that the grant will improve the mental health of bereaved people and could otherwise not be available. 

- The maximum amount that will be spent on bereavement support for any one individual will not exceed £500. 

- This limit will be reviewed at least annually by the Board of Trustees. 

## **DONATIONS TO OTHER CHARITIES** 

- Donations may be made to other Charities whereby the receiving Charity complies with EEA’s vision and objectives. 

- All donations to other charities will require prior authorisation by all Trustees. 

## **INCOME RECOGNITION** 

## Donations 

- The regular donations come from individuals who are known to the trustees, and such donations do not have any conditions attached to them. These donations will be recognised on a cash received basis. 

- One off donations through fund raising will be recognised on a cash receipt basis. 

## Trading Income 

- Trading income includes all goods and services provided for a fee and can include charitable activities where fees are charged, as well as those trading activities whose trading activities that raise funds for the Charity. 

- Turnover is recognised at the fair value of the consideration received or receivable for goods and services provided in the normal course of the charity and is shown net of VAT and other sales related taxes. 

## Grant Income 

- Grants will be recognised on a cash received except when they have attached terms and conditions that must be met in order to retain the income. 

- Grants with conditions will be held on the balance sheet as deferred income and only recognised when formal notice that the conditions have been met has been received from the awarding body. 

## **RESERVES POLICY** 

- The Charity will not seek to retain reserves but will look to use the reserves to support the Charitable purpose at all times. 

- The Charity however will retain reserves of at least £1,000 at all times. This will safeguard against any drops in income and unforeseen liabilities. 

- Any other reserves for specific purposes will be set aside from the Charities general reserves and accounted for separately. 

- This reserves policy will be reviewed on an annual basis to ensure that it remains current and appropriate. 

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Elsie Ever After – Trustees’ Annual Report for the period of 1[st] Jan 2021 – 31[st] December 2021 

## **FIXED ASSETS AND DEPRECIATION** 

- Tangible fixed assets over £500 will be capitalised and initially recognised at cost and depreciated over the expected Useful Economic Life. 

- Depreciation is recognised so as to write off the cost or valuation of assets less their residual values over their useful lives on the following basis; 

Computer Equipment 3 years straight line 

## **Declaration** 

The trustees declare that they have approved the trustees’ report above. Signed on behalf of the charity’s trustees. 

Signature Full name – Helen Lyons Position – Founder and trustee Date- 16/1/2022 

Signature Full name – Rebekah Tittle Position – Chief financial officer and trustee Date -16/1/2022 

Signature Full name – Victoria Wright Position - trustee Date - 16/1/2022 

Signature Full name – Gemma Gerrish Position -Signatory and trustee Date - 16/1/2022 

Signature Full name – Jennifer Robinson Position - trustee Date - 16/1/2022 

Signature Full name - Susan Furmage Position - trustee Date – 16/1/2022 

Approved electronically due to Covid 19 restrictions on 16th January 2022. See minutes- meeting 4c. 

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