
Annual Report · 2022/23 


Windsor and Maidenhead Youth and Community Counselling Service Windsor - Alma Road, SL4 3HD  Maidenhead - Marlow Road, SL6 7YR Slough - Burnham Park Hall, SL1 7HR Tel: 01628 636661  Email: info@number22.org An initiative of Churches Together in Windsor Commissioned by Royal Borough of Windsor and Maidenhead and NHS Frimley Health ICS Registered Charity No. 1177138 




Table of Contents Chair’s Report on Behalf of the Trustees - Sally Somerville, Chair of the Trustees ................................................ 4 Number 22 Community ........................................................................................................................................ 4 British Association for Counselling and Psychotherapy (BACP) Ethical Framework for the Counselling Professions ............................................................................................................................................................ 5 Equal Opportunities Statement ............................................................................................................................ 5 Director’s Report - Shula Tajima ............................................................................................................................ 5 The Voice of the Clients – Client’s Feedback ......................................................................................................... 6 Client Issues June ’22 – June ‘23 ........................................................................................................................... 7 The Number 22 Team ........................................................................................................................................... 7 Number 22 Services ............................................................................................................................................ 10 Number 22 Managers’ Reports ........................................................................................................................... 10 Our Work ............................................................................................................................................................ 14 Statistics .............................................................................................................................................................. 15 Treasurer’s Report Ended 31 March 2023 – Peter Child, Treasurer .................................................................... 17 Ways you can Support us .................................................................................................................................... 17 

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_“I am not what happened to me, I am what I choose to become”._ 

Jung 

_“How can I provide a relationship, which this person may use for their own personal growth?”_ Carl Rogers 

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## Welcome 

## Chair’s Report on Behalf of the Trustees - Sally Somerville, Chair of the Trustees 

This report must begin with the exciting news that in the Birthday Honours list Shula Tajima has been awarded the British Empire Medal for services to the community of Berkshire as Director of Windsor and Maidenhead Youth and Community Counselling Service. It is an extremely well-deserved recognition of her contribution and dedication to the work of Number 22 and we all congratulate her wholeheartedly on this achievement. 

This year has been one of considerable growth and development for Number 22. Our new management structures and administrative arrangements are working well to create greater efficiency and clearer monitoring. The shifting of roles and responsibilities has also helped to relieve overload on our Director and Managers. We are making good progress with the development of our new database which will make life easier for everyone, perhaps especially counsellors, who are required to report all their activities in some detail. 

The Trustees have welcomed two new members to the Board, Chris Duncan and Kate Taylor, each of whom brings professional expertise which is welcome and can strengthen the support we can offer to management and help us when considering strategy. We have also said farewell to two very longstanding members, Mary Luxon who was the Co-ordinator of the Service in the past and Eileen Goford who worked with the Youth Talk Service in Windsor. In the course of a long association each has given thoughtful and loyal support which we have greatly appreciated. Thank you also to Donna Stimson who has given us support and encouragement over the last three years. 

We have been very fortunate in the grants we have received from funders. We are in a sound financial position and have been able to expand and extend our offer to clients. This is particularly so in the variety of ways in which Managers have made the service easily accessible to young people. 

Our schools’ work continues to expand in a way that we would not have imagined five years ago. The Advocacy service is very well received and the Advocates are often commended by clients and colleagues for the quality of the support they offer. 

The development of the counselling courses accredited by the Counselling and Psychotherapy Central Awarding Body, has been particularly exciting and extremely successful as we continue to expand into further professional training. The high standards maintained in every area of our work is possible because of the hugely dedicated commitment of all those involved. To our Director, the Trustees extend a sincere thank you. 

The outcome of the pandemic, the rising cost of living and the disturbing news of the war in Ukraine is creating extra strain on mental health for people in our community and nationally. In spite of the considerable expansion of our services and greatly increased number of Counsellors available for work, the present situation of ever rising demand is challenging. Facing this challenge is our mission this year and always. 

## Number 22 Community 

Windsor and Maidenhead Counselling Service provides a free confidential counselling service, through our three sites, Number 22 in Maidenhead, Windsor and Slough. 

Counselling enables people to make sense of their thoughts and feelings, in the hope that they can make decisions about what they want to do to bring about change in their lives. It also provides a means of support and a space where they can feel valued and heard. Counsellors at Number 22 focus on the clients and how they feel about their lives, the counselling process is client led. 

Counsellors at Number 22 go through a careful selection process so that they are competent to work with the issues that clients bring. All counsellors are trained to at least certificate level, and are in the process of completing a diploma. Many of our counsellors are fully qualified and are very experienced practitioners. They are required to keep their skills up to date by attending several training courses, which are provided by the agency. All counsellors are enhanced police checked. 

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## British Association for Counselling and Psychotherapy (BACP) Ethical Framework for the Counselling Professions 

We are an organisational accredited member of the BACP and the way we work subscribes to their ethical framework for the counselling profession’s good practice.  All the counsellors that deliver at any of our sites are bound by the principles, values and personal moral qualities as laid down in the Ethical Framework. To this end we aim to offer a service which is safe for each client. Number 22 follows guidelines developed by the Royal Borough of Windsor and Maidenhead and the BACP.  If clients are unhappy with any aspect of the service, they may contact the agency director/management team in the first instance and then Number 22’s Board of Trustees and/or the BACP directly as required. We welcome feedback on all aspects of our service and always consider carefully any ways that we can improve on our ways of working. 

## Equal Opportunities Statement 

At Number 22, we are based in two boroughs, which are diverse places with a vibrant cultural mix. There are many benefits to this and we hope to reflect these benefits in our organisation. We believe that by valuing diversity and ensuring equality, everyone using and working in our service will feel welcomed and supported. 

We have a responsibility to demonstrate our commitment to anti discriminatory practice, playing an important part in improving life opportunities for people who are disadvantaged, vulnerable, or have diverse characteristics. Number 22 recognises that everyone has a contribution to make to our agency and has a right to respectful treatment. We are aware that what may not be perceived as a barrier to one person could be experienced as an insurmountable hurdle by another. Through listening to the needs of service users and staff we aim to support people in any way they require. 

## Director’s Report - Shula Tajima 


It has been a very exciting year, not only have we been building on the success of earlier projects but also developed further plans and seen these come to fruition. One of the enjoyable aspects of my role is watching people have ideas and then often the team working together to make them happen.  Earlier in the year, the management team all gathered to develop a strategic plan; we also used this as an opportunity to think about the different responsibilities with different roles. Primarily though it was a chance for all of us to think about the organisation going forward, and the kind of organisation we wanted to be.  The strong theme that we all agreed on was that we never lose sight of our person centred-ness and at our heart is our commitment to the community that we support. 

There is no doubt that we have grown so much as an organisation, and it has been vital that in order to stay safe within this growth we have to keep a keen eye on the business side of our charity.  I am extremely grateful for Sally, Peter and the other trustees who ensure we are developing our business side alongside our great clinical work.  Emily provides that perfect link between the management team and the Trustees, and I know they hold her in great respect. We have though grown our counselling team, between July last year and mid-May this year we have recruited 48 new counsellors and there are more in the pipeline.  By the time, I address the AGM we could be looking at 60 new counsellors potentially.  We always look at the waiting list, when we meet fortnightly, and the people on that list are in our minds.  We are endeavouring to develop new ways of working to reach people more efficiently.  I am pleased that at the moment we are working on a joint project with the AnDY Clinic, where hopefully those clients who are more appropriate for work with their anxiety can receive support from this team.  We are also developing a pilot looking at offering one off sessions, using our helpline as a model, in order to reach people quickly for a short intervention.  We will be looking at the outcomes of this in August.  We are also piloting a family support project. None of this amazing work could happen without the commitment of our counsellors, advocates, ancillary staff, supervisors, managers and trustees.  To all of you I say a well-deserved thank you. 

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## The Voice of the Clients – Client’s Feedback 

Discovering how our clients feel about the service we provide helps us to continue giving the best service we can. Below is some of the feedback from a selection our clients 

## Agency Clients feedback: 

_“A weight has lifted off my shoulders, I feel as if the grey clouds have cleared away”_ 

_“I realised I wasn’t alone, which was how I had been feeling for such a long time”_ 

_“It was so positive and really helped me to clear out all the negative thoughts that I had been stuck with”_ 

_“Counselling changed my life; my counsellor helped me to better understand myself and to be gentler with myself.  I learnt so much about me!”_ 

## _Group-work feedback:_ 

_“I like this group.  It helps me a lot, it helps keep me calm and not get angry”_ 

_“I like how we can freely talk and nothing is held back”_ 

_“I didn’t say much in the group but I liked going because it made me realise that I was not the only one dealing with stuff”_ 

_“I feel calmer, it makes me feel less stressed and I argue less”_ 

## Feedback from some of our Advocacy Clients: 

_“I have been able to talk to her and she understands me. When she represented me in a meeting, I heard her say what I wanted her to say, and she fought for me.”_ 

_“My advocate helped me talk about things I wouldn’t be bold enough to talk about by myself in meetings that to be honest needed to be heard.”_ 

_“Having a consistent person to talk to and who kept reminding people in meetings to think about me”_ 

_“I've had 4 social workers but only one advocate. She’s the person I can trust the most.”_ 

_“Having someone to support me express my views in meetings”_ 

## _Sc_ hools Feedback: 

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## Client Issues June ’22 – June ‘23 

Clients usually present with a multiplicity of issues, for instance a client may initially come to our service saying they are suffering from low self-esteem, however as the sessions progress, they may tell their counsellor they are being bullied and may let them know they are self-harming. Over the last year, these are the issues which the counsellors and their clients have worked on together: 


## The Number 22 Team 

## Executive Committee 

Chair:  Sally Somerville Vice Chair: Eileen Goford Secretary: Karen Melton Treasurer: Peter Child 

Committee Members: Mary Luxon Sally Wright Sue Curly Donna Stimson Liz Bailey Gurch Singh Chris Duncan Kate Taylor 

Young Person Representative: Zoe Chingozha Counsellor’s Representative: Carolyn Fisher Director of Service: Shula Tajima 

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## Service Managers 






Damon Hall Emily Warburton Alison Batey Julie Murrell Sarah Luke 

## Administrators 

Anne Lang  Ellen Vintner  Ruksana Khan  Dalia Bosnic 

## IT Manager Lucie Lang 

School Support & Development Officer Amy Day 

## Volunteer Counsellors 

Abi  Adeola  Alex  Allen  Aman  Amanda   Amrit  Amy D  Amy M  Amy T  Andy  Angela  Anita  Anna  Ashdeep Babs  Barbara  Becky H  Becky M  Ben J  Ben J  Beth   Brenda  Camilla  Carole  Cat  Catherine  Chantal  Charmain Claire  Christopher  Damon  Dan  Daniel  Dawinder  Debbie  Dee  Denise   Dominique  Eleanor  Ellen V  Ellen CDG Libby  Emily  Emma G  Emma G  Emma H  Emma H  Eva  Evangelina  Fifi  Fiona  Gareth  Georgie  Georgina  Gill Gina  Ginella  Grant  Gwen  Hannah  Harpreet  Heather  Helen M  Helen P  Holly  India  Ingvild  Isobel  Iza  Jaga Jamie  Jane B  Jane G  Janie   Jennie  Jenny   Jennifer  Jessica  Jill  Jo B  Jo H  Jo N  Julie D  Julie I  Justine Karen  Karina  Kelly G  Kelly R  Kelly H  Kim D  Kim J  Kim P  Kiran  Lauren  Leah  Lii  Liliana  Linda  Lisa B  Lisa H Lisa M  Lisa P  Lisa B  Lisa P  Louisa  Louise  Lucy  Lyndsey  Maija  Mandy  Marcus  Maria  Marianne  Marielle Marzena  Melissa  Micheal  Micheala  Michelle F  Michelle J  Michelle M  Milly  Narinder  Nick  Nicky A  Nicky J Nicola M  Nicole F  Nikki  Nina L  Nina N  Noni  Nora  Noreen  Olenka  Oliver  Pam  Patch  Paul  Paula D  Paula J Pavan  Peter G  Peter P  Petra  Pina  Poonam  Queenie  Rachel M  Rachel N  Rachel W  Ramen  Ros  Rox  Ruby Rukhiya  Sadia  Sally  Samantha  Sangi  Sarah H  Sarah O  Sarah R  Sarah T  Scott  Selina  Sharan  Shash  Shradha Sonia  Sophie K  Sophie M  Soraya  Steve  Steven  Stoyan  Susan  Susannah  Suzanne  Trish  Vergine  Vinika  Viv Vivien  Vivienne  Zoe 

## School Group Counsellors 

Lisa Bradly  Lisa Miller  Chantal Line  Julie Ioakeim  Stoyan Vladimirov 

## School Counsellors 

Amy Day  Anita Pollard  Ellen Cooper  Ellen Vintner  Emily Warburton  Emma Hawkins  Gill Christensen Gwen Tregunno  Iza White  Jo Houghton  Judith Pearman  Justine Harvey  Kim Perkins  Linda Baseley  Lisa Miller  Lisa Parkinson  Lucy Jones  Lydnsey Holmes  Melissa Gale  Nina Lee  Nina Nilsson  Paul Matton  Sadia Zaffar  Sadia Zaffar  Shradha Tan  Sophie Kearney  Stoyan V  Suzanne Veronica  Viv Jones  Abi Brown  Adeola Oke  Amy Money  Amy Taylor  Angela Chamber  Becky Hazelwood  Becky Messitt  Gill Christensen  Holly Jordan  India Gill Julie Duffield  Kelly Gomm  Lisa Bradley  Nicky Ashby  Rukhiya Budden  Samantha Bidmead Selina Kerr  Soraya McLellan 

## Hope@22 Counsellors 

Emma Guest  Lucy Jones  Melissa Gale  Patch welling  Harpreet Saimbhi  Ingvild Engen Isobel Neve  Joanne Newman  Anna Mulcock  Lilly Capuozzo  Noreen Hashmi  Vivien Osman 

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## After School @ Counsellors 

Lilly Capuozzo  Vivienne Shiels  Susan Coffi  Nina Nilsson  Suzanne Veronica (Farrell)  Lucy Jones  Leah Harris Aman O'Connor  Adeola Oke  Olenka Hennessey  Narinder Bains  Amanda Wayling  Ellen Vintnor Patch Welling  George Cheeseman  Kiran Sidhu  Angela Chambers  Vinika Lakhiani  Rachel Wyatt Bernie Hartshorne  Paul Matton  Damon Hall  Marzena Fiedorcyzk  Julie Duffield  Vergine Hakobyan Nicky Ashby 

## Young Carers’ Counsellors 

Sophie Kearny  Lisa Miller  Amanda Wayling-Yates  Julie Duffield  Lisa Parkinson 

## Support Line Counsellors 

Suzanne R Farrell  Leah Harris  Lucy Jones 

## Reflective Practitioners 

Ben Jearum  Dominique Du Pre  Lou Stratford  Barbara Belmont  Alison Batey  Sharron Harrison  Wendy Walker 

## Cleaners 

 Kelly Nigel 

## Advocates 

Lucy Jones  Rox Khan  Rozxann Weston  Nick Denholm  Nicola McEvoy  Lisa Parkinson  Norma Machray Louise Marian  Dee Miller  Bernie Hartshorne  Damon Hall  Sarah Orme  Pina Denholm  Jaga Heys Sabina Petrine  Judith Pearmain  Chantal Line  Lisa Miller  Anna Mulcock  Nina Lee  Jen Morrison  Ros Lawson Vinika Lakhinai  Narinder Bains 

## Independent Visitors 

David Warburton  Peter Batey  Clint Finn 

## Supervisors 

Ben Jearum  Lou Stratford  Barbara Belmont  Alison Batey  Sharron Harrison Dominque Du Pre  Wendy Walker  Barbara Thomas  Paul Cockcroft  Rachel Barton  Julie Murrell  Deena O’Brien Barrie Hopwood  Tony Freegrove  Rayna Shock  Sharron Harrison  

## Supervisors to the Director 

Joan Moore  Mike Worrall 

## Trainers 

Alison Batey  Damon Hall  Dr Rachel Freeth  Jan Hawkins  Julie Murrell  Lisa Thompson  Maria Palmer Megan Thomas  Mike Worrall  Shula Tajima  Susie Jameson  Rayna Shock  Alice Farrington  Harpreet Saimbhi Kieran McCrystal 

## CPCAB Tutors 

Julie Murrell  Clare Franzen  Dominique Du Pre  Jo Bird  Ben Jackson  Ben Jearum  Zoe Foster  Sara Smith Nina Nilsson  Shamala Shaukat 

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## Number 22 Services 

Free Counselling for young people and adults counselling in our agency rooms Individual and group counselling in primary and secondary schools in Maidenhead, Windsor and Slough _Seedlings Service_ – counselling and play therapy in primary schools, including year 6 transition to secondary schools group work 

_Support Line_ – a confidential telephone service for young people Advocacy Service – supporting children in contact with social services _Hope_ – working with people who have suicidal ideation 

_Working with young carers_ 

_Reflective Practice_ – offering support to DSLs in schools and staff in social care 

_GP surgeries Partnerships_ 

_Independent Visitors_ – supporting children looked after by the local authority _Training Counsellors_ – Currently Levels 2,3,4 

_FamilySupport@22_ 

## Number 22 Managers’ Reports 

Counselling Service Manager, Advocacy/Independent Visiting – Damon Hall 

It has been a roller coaster of a year in the advocacy service at Number 22. This time last year, we were run off our feet with referrals. We had about 200 families that we supported, both young people from the age of 4, to their parents and guardians. We were working with looked after children, as well as care leavers, some clients we had supported for 10 years. We also worked with children who had a social worker due to being on a child protection plan (CP), staying with them until they progressed to a child in need plan (CIN), and ultimately, stepping down when there was no need for social services intervention. We had been getting many more referrals for parents, both mums and dads, sometimes due to parental conflict, or mental health issues and learning difficulties.  Social workers valued the support we gave to both them and the parents; facilitating communication between both parties without rancour and misunderstanding. This went a long way to smoothing out the dealings with social services for the parents, and helped the social workers do their job efficiently. This kept all the advocates busy, some working almost full time, while others had a more part time working pattern. Sadly, we are having to cut back on the advocacy service due to budgetary constraints at Achieving for Children (AfC). We need to cut the number of hours we deliver every month by two thirds, which means the number of children we advocate for has been drastically reduced. We will no longer be working with families throughout their journey with social services, but be time limited to 6 months, i.e., the beginning of the child protection process. We will no longer be working with children on a child in need plan. Working with parents will be the exception as will be the case with care leavers. Children in care will also have their access to advocacy restricted. This has been a very difficult and distressing time for the advocates, their clients and the social workers at AfC. The independent visitors have been doing a sterling job, everybody enjoying the experience. We have been busy with unaccompanied asylum seeker, age verification, appropriate adult work. This is when we sit in on an interview with a young person who has arrived in this country, often on the dinghies at Dover, having had their documents lost or stolen _en route_ , so unable to prove their age. It is for the social worker to determine their age. We are there to make sure the young person understands what is going on, and that their welfare is maintained. We have been called to be the independent witness when appeals have been made, when the young person does not have the result they hoped for. We were able to show that the process was fair and that the young person did understand what was going on and the interview was carried out properly. 

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## Counselling Service Manager, CPCAB Training Delivery - Julie Murrell 


Number 22 runs CPCAB counselling training courses at levels 2,3 and 4 (diploma). We have 10 tutors Julie Murrell, Dominique DuPre, Clare Franzen, Jo Bird, Shamala Shaukat, Sara Smith, Ben Jackson, Ben Jearum, Nina Nilsson and Zoe Foster and currently have 7 courses running, consisting of 2 Level 2’s, 2 Level 3’s 2 Level 4’s year 1 and 1 Level 4 year 2, with 101 students. Many of our tutors also started their counselling journey by volunteering at Number 22. 

December this year will see our first cohort of 15 diploma students graduating to be fully qualified counsellors which is really exciting, 8 of them started with us at level 2 on our very first course in 2020. All of our students have worked so hard and we are really proud of them. Most of our level 

4 students have their placement with Number 22 and are firmly embedded within the Number 22 family. 

It is astonishing how much we have grown since starting with 19 students on Level 2 in 2020, our start was delayed due to Covid lockdown. We decided to take a Leap of faith and start online and we were surprised as to how well received it was. We have continued to deliver Level 2 and 3 online and we deliver Level 4 in person with some online. Online working is here to stay and it is important that our students learn to deliver counselling sessions both online and in person. We use Number 22 in Maidenhead for 2 of the Level 4 course and Elizabeth House in Cookham for 1 of them, this is due to lack of space in Number 22 and we are really grateful to the manager at Elizabeth House for offering us such a wonderful space. 

Our training program is growing and evolving continually, listening to our students and our counsellors for ways of meeting their ongoing training needs. Our current year 2 Level 4 students have asked us about a Level 5 and we are planning this now. Another course we are working on is to get Number 22’s Young People training, run by Alison Batey, to become a recognised CPD qualification through CPCAB. This year we are starting a Level 6 supervision course in June. 

Our courses are supported by our external verifier from CPCAB, Austin Pacitto, our internal verifier for Level 4 and the supervisor, Bruce Rolls (also a previous volunteer counsellor with Number 22) Julie Murrell is the internal verifier for level’s 2 and 3 and Clare Franzen is the moderator for Levels 2 and 3 and Dominique DuPre is the moderator for level 4. 


_Level 4 Students years 1 & 2_ 

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## Counselling Service Manager, Schools - Alison Batey 

It continues to be a complete pleasure to work within Number 22 as the School Counselling Service Manager. The school-based service has now being running for some years and we continue to build professional, positive relationships with the local schools. We have an extremely dedicated team of school counsellors comprising of Lead, volunteers and group counsellors. 

The work in schools with young people can at times be incredibly complex as we see young people who present with ever more complexities and specialist services being overwhelmed. We endeavour to support the counsellors with regular meetings and twilight training sessions to enhance their knowledge and skills. The packages we offer schools are bespoke to the school needs, which ensures we are able to adapt what we offer. This also allows us at times to work creatively to provide an adaptable, accessible service for young people and staff in schools. 

I attend regular meetings with the local Boroughs well-being team and other professionals, which gives us all the opportunity of linking up on what our services offers, and what may be happening nationally with young people’s mental health services. Number 22 is highly valued by other organisations who confidently refer young people to us through schools, the agency and support line. The relationships we have with schools is a positive one and we know that they truly value the work our counsellors do in schools. I often receive feedback from schools commenting on the counsellor’s professionalism and commitment, so a big Thank you to my team of school counsellors. 

As mentioned above young people are presenting with needs that are more complex and this year we have seen an increase in reporting safeguarding. In total, we have dealt with 36 safeguarding concerns and these have been passed to the Designated Safeguarding Leads in schools. 

Number 22 have been involved in supporting a number of critical incidents in schools this year. Sadly, there have been a number of young people who have died in traumatic circumstances and I am so grateful to the counsellors who step in to offer support often to the school community and staff in very difficult circumstances. 

This year we have also been able to support refugees from Ukraine within a school setting. We are lucky as an organisation to have many counsellors who speak different languages and were very willing to support these YP, many of whom are here without their parents and families. The work has at times been challenging for the counsellors but they have done an amazing job!! 

As part of the school service we have our Seedlings Service which is working with the under 11’s. This year we offered a 4-day training to the counsellors on working with this age group and am pleased to say we had 15 counsellors attend. This training upskilled the counsellors who can now begin to support the younger age group. We have appropriate clinical supervisors to support this work.  Amy Day is part of my team in the role of School Support and Development Officer. I would like to thank Amy for her support this year as she plays a crucial role behind the scene in supporting the team and me. Amy liaises with many primary schools and continue to build relationships with them. For my school team and myself we are now heading in to the last half term of the academic year team and very much looking forward to the break over the summer. 

Finally, I would like to acknowledge the management team and Shula. It is a real pleasure to work with such a passionate, committed, and dedicated team and look forward to more exciting times ahead for Number 22. 

## Slough Champion/ Project Service Manager - Sarah Luke 

Back in 2020 I was appointed the Slough Champion for Number 22. Our aim was to expand our services for young people within the Slough community. I’m feel proud with what we have achieved over the last 3 years.  We have developed projects and built strong relationships within the Slough community to support many young people in Schools, GP’s surgeries and within our agency. This support has been through 1:1 counselling and group work. Each year of our funding we have increased the number of young people we have been able to reach, and it feels like we are very much part of the community supporting many young people who need us the most. Through our work we have positively impacted the lives of many young people.  However, our work is far from over in Slough as we remain dedicated to continuing to support the young people within this community. 

I would like to take the opportunity to thank Children in Need who fund this project and the work we do within Slough. 

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## Projects 

As a team we work well together to think creatively about developing projects that can help our community.  We work hard in ensuring our projects work well and we access the skills and expertise of our counsellors. When developing projects, we look at services we can offer our current clients as well as identified gaps in community provision for services. 

We have several projects we run which I have listed below: Hope project – for clients who triage as severe in need. We offer 20 sessions with a trained counsellor. Aferschool @22 – for young people who would like to access counselling services outside of school. Young carers – counselling support for young carers. Telephone Support line - a service for anyone aged between 11-25 years, who would like to advice, signposting, or a listening ear. 

Refectve practce – wellbeing support for staff working in education. GP services – we have a number of counsellors working within local health centres supporting patients through our counselling provision. 

FamilySupport@22 - works with individual families where relationships are proving challenging. We provide a space for families to talk, listen and finds ways of supporting each another. 

## Business Manager – Emily Warburton 

Funding 

We continue to be able to provide a free service for our clients because of our volunteer counsellors, supporters and funders. This means that this year we have met all of our running costs and have also been able to pay our counsellors for a great deal of sessional work which has allowed us to extend our provision extensively. This is possible because of our clear income streams of Schools work, Advocacy and CPCAB training, all of which make a contribution to funding the service. We are very grateful to receive commissioning grants from NHS Frimley Health and Care ICS and Achieving for Children on behalf of The Royal Borough of Windsor and Maidenhead. RBWM Councillors of all political parties have been supportive of our work this year as has Alka Kharbanda, High Sheriff of Berkshire. On top of that we have achieved fantastic donations from foundations and charitable trusts this year. Projects such as _Hope@22_ supporting clients who are feeling suicidal; _SupportLine@22_ our telephone support line for young people and _AfterSchool@22_ our agency counselling for young people wouldn’t be possible without the funds that we receive from those who believe in our work. A huge thank you to all those who support us to keep doing what we do. 

## Our Supporters: 













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## IT 

It doesn’t feel too long ago that at Number 22 all of our data was on paper. Now we’re virtually a paperless organisation with all the challenges that implementing IT systems bring. We are currently in the process of developing a new database for storing client records, marking client attendance, reporting our stats and so on. Our new system will, in time, also be able to do so much more for us. We’re looking at automating some of the client appointment making so that appointments are made more quickly as well as linking counsellors’ clinical hours with our accounting software so that counsellors are paid more easily without having to submit additional paperwork. These are just some of the improvements that we are looking to make and this wouldn’t be possible without the hard work of a small group of people: Lucie Lang is now working as Number 22’s IT Manager with Mark Feetham who is spending hours understanding our way of working and building a bespoke system to meet our requirements. I am extremely grateful to them and also to Richard van der Knaap and Chris Duncan for their advice and support as we navigate these tricky decisions of how to invest our funds in order to create an IT system fit for our needs. 

## Our Work 

## Group School Case Study – Chan Line, Schools Group Counsellor 

## _Windsor Boys School_ 

Group 1 - 5 boys, Year 9 

From my very first introduction into Windsor Boys’ School, it was clear that Liz is positively invested in group work and can see how it is helpful to the boys. She collates the names for the groups, making sure they are of a similar age and year group, each session content is group-led. 

When the group first started, every boy was on report for behavioural difficulties in the classroom and around the school. At the end of the first session, each boy presented me with a card that I was asked to date and sign to prove they had attended and were not skipping class. 

By the third week, only one boy had a report card for the remainder of that week and since then, there have been no incidents resulting in the need for report cards. 

School policy states no walking around school during class although it is permitted with a member of staff, something the boys have enjoyed doing with me as they are able to maintain boundaries around behaviour and conduct. 

Over the 12 sessions, there have only been 7 absences and more than half of those have been due to not being present in school rather than non-attendance to the group. The boys arrive on time, happy to be there and are engaged. They enjoy the freedom to talk about and explore what they choose and most weeks ask if they can stay for another lesson. 

## Support Line Counsellors 

Quotes from some of our team members on the support line: Leah 

_“I really enjoy working on the support line because it feels so beneficial to the young people who make use of it. Something that makes it so valuable is how accessible it is to the young people and how they are able to use the time in a way that supports them best. That could be having someone to truly listen to what is going on for them, to seek advice about something specific or talk about other places they can get_ 

14 



_support for their specific difficulty. Hearing the young person start the phone call with uncertainty and nervousness, being alongside them and offering reassurance and support, and that young person often coming away with more certainty about their next step and feeling better than when they started the call is an incredible process to be part of.”_ 

## _Suzanne:_ 

_“I am finding working on the support line rewarding as it is such a varied and interesting role for a practitioner. You can be dealing with the challenges of school and_ 


_peer friendships with a 12-year-old in one session, followed by concerns about use of porn with a 20-yearold. I am able to give an opportunity for clients to have their voice heard for the first time in an accepting, non-judgmental way. For our young clients to feel heard and valued even for a short time could acknowledging what they have said and trying to understand what is going on for them in that moment.”_ 

## Statistics 

## Number of Counselling Hours 


Total Hours 

Year 20/21 19,234 

Year 21/22 Year 22/23 27,605 31,112 

15 



## Number of Referrals 

||Schools work Totals|2021/22|2022/23|% Increase<br>14%<br>3%|
|---|---|---|---|---|
|||Year 21/22|Year 22/23|% Increase|
||Number of Counsellors|44|51|14%|
||Hours Provided|9301|9583|3%|




**----- Start of picture text -----**<br>
School Assemblies<br>54 hours attended by 5711<br>Pupils<br>**----- End of picture text -----**<br>


16 



## Treasurer’s Report Ended 31 March 2023 – Peter Child, Treasurer 

It is encouraging to report that the financial position continues to present a strong position for the charity. A detailed review of financial performance is included in the annual accounts and the main points are: 

- (a) Net income (income less expenditure) of £99232 shows another satisfactory year. 

- (b) Income grew by 34% which has enabled more funds for the delivery of counselling services for the communities within which we work. 

- (c) Cash of £578188 as of 31 March 2023 is an increase over last year of over £98000. 

- (d) Total funds carried forward are now almost £400,000 and these funds are considered sufficient to protect the charity and its service users from any disruption of services for at least 9 months, as required by the Charity Commission. 

Our financial statements include Key Performance Indicators which show significant growth and improvement over the previous year. 

All our income streams have brought funds into the charity and are monitored closely for performance. Fundraising continues to be an essential part of our income and as expressed in more detail elsewhere in this report, we remain very grateful to all our donors. 

The last 2 years have seen significant growth in financial activity and extra work has been placed on the financial and administrative side of the charity. The trustees are very grateful for the commitment and expertise displayed by the business manager and the administrative team. 


17 



## Ways you can Support us 

## Text Calm22 

Plus your donation amount to 70070 or scan the QR code below 

Easy Fundraising 


Scan the code below to donate via PayPal 


Or if you are shopping online go to www.easyfundraising and register your support for Number 22. A percentage of all you buy will then come to us at no cost to you! 



We are also on social media. Please take a look and spread the word of the work that we do. 


@No22counselling   @ no22counselling  @counsellingNo22 

18 



REGISTERED CHARITY NUMBER: 1177138
rtof
Unaudited Financial Statements for the Year Ended 31 March 2023
Windw and MaKlenhead Youth and
Commun
Counsellin
Service
Stiles & Co
2 Lake End Court
Taplow Road
MaKlenhead
Berkshire
SL6 OJQ

ndsor and Maidenhead Youth an
mmunit Counsellin Service
Contents ofthe Financial Statements
for the Year Ended 31 Mar
h 2023
Page
Report ofthe Trustees
Independent Examinerfs Rep)rt
10
Statement of Financial Activities
11 to 12
Balan￿ Sheet
13
Cash Flow Statemeni
14
Notes to the Cash Flow Statement
15
Notes to the Financial Statements
16 to 28

Windsor and Maidenhead Youth and
ommuni
Counsellin
Service
Re
ort of the Trustees
forthe Year Ended 31 March 2023
Chaimian's Statement for the Flnanclal Report
We are pleased to present the financial report for 2022123. year has seen the charity make
progress in all areas. We currently have five funding streams=
1. Fundraisir
2. Joint commissioning from Achieving for Children (for The Royal Boiough of Windsor
Maidenhead) and the NHS Frimley Heamh and Care ICS
3. Income from our Schools, Packages. now inclUd￿g some woth li VIn￿ry schools
4. Income from our Advocacy work
5. Income from Counselling and Psychotherapy Central Awarding Body (CPCAB) counsellor
training courses
This strategic apwoach to managing our finances has wt us wi a favourable financial posttion.
We are Cu￿ent￿ invest￿alIng further income streams which will also support oui client base more
dely, for example, undertaking some mental heallh support wolk in the corporate sector.
Our surplus al the end of this year is required for (1) hokling reserves as ne￿$SrtaIed by The
Charity Commission (2) fundrai&ng grants which are set against wojects that are continuing into
the following financial year.
The Trustees are very aware of the good leadership and managernenl that has led to this state of
affairs and wish to thank the Direclor and her team for their dedicat8J work.
Windsor & Maidenhead Youth and Community Counselling Servrce is known to our service users
as Number 22 Communty Counselling servi￿$.
OBJECTIVES AND ACTMTIES
Objectlves and airns
The objectives of the organisation are the advancement of education, the furtherance of health and
the relief of povety, diSt￿sS and sickness of young people, families and carers in the Communities
of Windsor, Maidenhead, Slough and the surrounding areas. ActNit￿S will take place on three
sites. The charity wll maintain and continue lo develop further a youth and community counselling
Servi￿ for the giving of individual or group counselling and support.
Page 1

Windsor and Maidenhead Youth arKY
Communi
Counsellin
Servi
Re
ort ofthe Trustees
for the Year Ended 31 March 2023
OBJECTIVES AND ACTIVITIES
Significant activitle$
1. The delivery of free at the point of use counselling to young (11 years plus} and adults in
the community who may come lo Ihe servTr￿ of their own accord. Referrals awe also taken trom..
- GP surgeries
- Sooal servic8S
-CAMHS
- Schools
- Talking Therapies
- Other ststutory and voluntary servi
2. A commissioned Advocacy service for children and young people vtho are inVo￿ed with social
care, either as a looked-after child or subject to a child protection order
3. Group arKI individual counselling in schools- the pyovision of a k)W-COSt counselling se￿iCe
4. CPCAB training to prospective counseNors
5. Fundraising to support the above
6. A commissioned IrKlependent Visiting servi￿ for young people in the care of social Se￿ICe9
7. Support Line @ 22- a telephone support line for young peop￿. Bookabk one off appointments
for therapeutic work, queslions about mental heatth issues and I￿al services etc
Publlc benefft
Number 22 is a vital resour¢e within the local communrties of Slough. Maidenhead and Windsor
providing free support to young people, families and carers. In 2022r23 we have experienced a
post-covid spike in demand for our service as young people and adults ask for our support in ever
increasing numbers. As a local charty. now more than ever. it is important that our community can
easily access the support they need in these challenging b'mes and reduce the burden on statLrtory
servi￿.
Our fi'rst priorty continues to be the maintenance of the qualty of the service we are already
offering and the reduction in our warting times. We Conts'nue to develop new areas of funding for
specific projects as well as ensuring there is a contribution toward5 our opeiational costs.
Volunteers
190 volunteers provide over 31,000 counselling hours per year. Some of these hours are delivered
lo young people in the agency and in schools and because of the additional experience and
training required, some of these hours are ￿MUnerated. A numI￿r of adults and young peop
have been seen within our Hope@22 project, this is for clients exwessing suicidal thoughts. The
couns8llors who carry out this work are remunerated.
Everyone who is paKI by the agency for counselling WO￿ conlinuesto offw voluntary hours.
ACHIEVEMENT AND PERFORMANCE
Charitable a¢tlvltles
Our blended seNice of face-to-face work and remote work contiwes and has been welcomed and
well used by our clients.
Page 2

Windsor aThJ Maidenhead Youth and
Communit
ounsellin
Service
ort ofthe Trustees
for the Year Ended 31 March 2023
ACHIEVEMENT AND PERFORMANCE
Fundralsln9 activities
Our fundraising has centred around bidding for funds from grant givers whose aims and objectives
align with Number 22. Many donors support our WOTk with young people and their mental heaHh.
For several years, one large donation has supported our work wtth clients who are feeling suicidal
and this funding is coming to an end. We are currently seeking new funds in order lo continue this
project.
Generous (ksnations this year have come from BBC Children in Need, The Spoore, Mefry &
Rixman Foundation, The Lottery Fund. The Berkshire Community Foundation, The Louis Baylis
Charitable Trust, The shan￿ Foundab"on. The Windsor and ma￿enhead Christian Trust, Berkshire
Healthcare, One Slough Community Fund. The Garfield Weston Foundation, The Heathrow
Community Trust and two donors who V￿UkI like to remain anonymous.
Key Perforniance Indlcato
As an organisalion, we measure our performan￿ in the following areas:
Number 22's KPIS are reported quarterfy to our commissioners - the NHS FrKnbey Health and
Care ICS and Achieving for Children {for The Royal Borough of Windsor & Maidenhead)
The charty uses clinical evaluation tools and client feedback forn￿ to report on
performance. The results are in the accompanying Annual Report.
The Counselling and Psycholherapy Central Awarding Body monitors the performance of our
counsellor training programme_
Number 22's Advocacy Servi￿ ts monitored by the attendance of Ihe D1￿ctOr at the annual
performance board of Achieving for Children.
- Nufflber 22's management team report bi-monthly lo the Board ofTnJsl*s.
The charity's Annual Report is available to the general public on our Web￿le and also suljnitted
to the Charity Commission.
dinical
Page 3

ndsor and Maidenhead Youth and
Communit Counsellin
Service
Statistical Information 22123
01.06.22- 31.05.23
Number of New Referrals
Year 21122
Year 22123
increase
24%
Agencies (Windsor.
Maidenhead. Slough} includes
Yp
ro
ect
479
Bumham Health
Famil Action
Schools
958
Advocac
191
TOTAL
2456
Number of Counselling hours
1289
1594
15
88
486%
66%
-2.5%
40
14%
935
2806
Year 21122
Year 22123
increase
200A
117%
850
-90
134%
1000
encies
2. Burnham Health
3. Famil Action
4. Ho
ePro
ect
5. Youn
Person Pro
6. Famil Su
ort
Total of above 1-6
Schools
Advocac
not travel
ort Line
Reflective Practice
TOTAL
9215
214
35
1966
1220
11072
465
65
1780
2864
19
16265
9583
4977
102
185
31112
ect
12650
9301
5570
-11%
210
100%
130
27605
Schools
Year 21122
Year 22123
increase
-18Q
14%
Number of schools
Number of Schools
Counsellors
Hours Provided
School assembly work
50
44
41
51
9301
9583
54 hours delivered and attended by
5711
Advocac
Year 21122
Year 22123
increase
Number of Advocates
Hours Provided
with travel
27
6223
26
6172.5
-11/1.
Page 4

Windsor and MaKlenhead Youth and
Communit Counsellin
Service
Re
ort of the Trustees
forthe Year Ended 31 March 2023
FINANCIAL REVIEW
Flnan¢ial position
The Staternent of Finanoal activities for the year ended 31 March 2023 presents a strong financial
position to carry fotward into 2023124. Wrth an income of £967.159 {34 year on year growth)
and expendilure of £867,927 (440h year on year growih) we have had many more funds to support
and increase our core activty of delivering counselling services lo the c#)mmunities within which we
work.
We have worked to stabilrze the resourcing of our young peopte's after school work by employing a
counsellor to work in this proied alongside the many self-etnployed counsellors. Our greater
confidence in our finances has allowed us to do this.
Our schools. work, advocacy Y￿rk and CPCAB training courses hav8 each brought funds into the
charty., each area making a contribution lo our running costs.
Due to the growth of the charity, the unrestricted fijnd reserve is currendy enough to protect the
charity and its service users from any disruption of services for 9 rnonths. The Charity Commission
require Number 22 to have a reserves policy in place.
Prlncipal fundlng sour¢es
Achieving for Children (for The Royal Borough of Windsor and Maidenhead) and the NHS FrimSey
Health & Care ICS jointly commission Number 22's service. T￿1r baseline funding makes up 9%
of our total income. Addrtional funding from the Frimley ICS which was carried over from 2021122
and spent in 2022123 made the commissioning 17% of the total ncclne.
Over the past three years. Number 22 has developed further revenue streams in order to support
the charity's aims and to extend our counselling provision {11 low cost schools ¢ounselling 12)
Advocacy Service {31 CPCAB training provision. All of these activIt￿S have been designed lo
generate small amounts of income in order to support our core actrvities and ￿ntrIbute to the
running costs of Number 22.
Reserrfes pollcy
The Number 22 reserves policy aims to ensu￿ our work is protected from the risk of disruption at
short nob.ce due to a lack of funds, whilst al the same time ensuring we do not retain funds for
longer than required. Our reserves policy is set at 9 months of general expenditure and we are
contident that the current reserves shown in note 14 of the accounls are SuffiC￿nI for those needs.
Going concern
As we close our 2022123 year. the Nurn￿r 22 accounts present a strong financial posttion to carry
forward into 2023124. due to the revenue generating streams and our ftjndraising. We conts'nue lo
be extremely ambitious to work with as many cl￿ntS as we can. Demand has never ￿en higher
and statutory serviGes continue to refer many dients to Number 22. The generosty of our donors
allows us to continue the work that we do.
Page 5

Windsor and Maidenhead Youth and
Communil Counsellin
Service
Re
ort of the Trustees
forlhe Year Ended 31 March 2023
FUTURE PLANS
In the corning year we plan to..
1. Continue lo increase the counselling provisK)n: offering a blended Servi￿ of remote and face to
face work.
2. To continue to develop means of reducing the wailing lisl for exam* project work. one off
counselling sessions and SupportLine@22.
3. To continue to develop the range ofwork in Primary. MKldle and Seoondary schools. including..
Individual counselling
- Support group work
Re)lective supeNision
4. To consolidate provision of the Advocacy Seryice. To sign an Advocacy contrad with Achieving
for Children. To increase Advocacy provision outside of the RBWM wotk.
5. To continue to deliver an Independent Visiting Sevrfice to support looked after children, within
RBWM.
6. To continue to run CPCAB training as a funding stream at Levels 2. 3 and Diploma Level 4 and
extend into Level 5, a Supeplision qualrfication and to have our Young People's training course
accredrted.
7. Seek new areas offunding for spectfic projects and to contritwte to*ards operatiu)al costs.
8. Seek to work in the corporate spa￿, offering emotional weuberng workshops. therapeuti
support and reflective supervision seNices.
g. To continue to track income and exFendtture using Xero and lo forecast future ffinances
accurately.
10. To update our database system for storing counsellor and dienl records,. monitoring client
attendance and recordiro notes. making appointments", iMpro￿ng our cdlection and reporting of
clinical evalualion.
STRUCTURE. GOVERNANCE AND MANAGEMEKr
Governing document
The charrtywas registered as a CIO on 13 Feb 2018.
The charity is controlled by a conslilulion.
Page 6

Windsor and Maidenhead Youth and
Communi
Counsellin
Service
rt of the Trustees
for the Year Ended 31 March 2023
STRUCTURE, GOVERNANCE AND MANAGEMEHr
Number 22 Board of Trustees
- Number 22 Trustees are recruited from the local communty, made up of people who have shown
an interest in mental health issues. Trustees come from a variety of professional backgrounds and
advise on their areas of expertise for examples,. Ihose from an educational background advise on
Number 22's schools work", a Trustee who is a retired GP advises on the organisation's interaction
with medical servicesllhe NHS. Two Trustees are local COUn￿lI0rS with The Royal Borough of
Imndsor and Maidenhead in line wf(h the commissioning grant requirements. Number 22's
Treasurer is a ￿Ired Finance Director. There is one young person's representative who attends
Trustee meetings lo offer opinions on Number 22's work wrth young people.
- The followng key rO￿S are currently filled- Chair of Trustees. t)eputy Chair aThJ Treasurer.
- The Trustees make up the Executive Committee.
- There is a re-election otTrustees at each AGM in line wtth Number 22's Constitution.
- The voting mechanism of the Executive Commrttee is that a proposal is put forward and voted on.
A motion is passed with a majorty vole.
- The Executive Commitlee meets six times per year and additional meetings are scheduled where
required for example finance meets"ngs.
The Executive Committee receive safe-guarding Iraining and are all registered on the E-Learning
for healthcare portal as volunleers_ The sessions are aligned lo VolUnt￿r Certificale Standards
produced by Helpforce. Mandatory modules include Data Security, Safrguarding Adults and
Children, Heaf(h and Safety and Equality Diversity & Inclusion. For all newly appointed Trustees,
core list of responsibilities is provided in line with guidance from the Government and the Charity
Commission as well as adherence to the charty govemance c¢JJe.
None of the executive committee are related.
Page 7

Windsor and Maidenhead Youth and
Communit Counsellin Service
Re
ort of the Trustees
foilhe Year Ended 31 March 2023
STRUCTURE, GOVERNANCE AND MANAGEMENT
Organisatlonal structure
Executive Committee
Chair
VI￿-chair
Secretary
Treasurer
Sally Somerville
Eileen Goford
Karen Melton
Peter Chikl
Committee Members
Mary Luxon
Sally Wright
Sue Curley
Donna Stimson
Gurch Singh
Elizabeth Bailey
Chris Dijncan
Kale Taylor
Young People's Representative
Zoe Chingozha
Director of Service
Shula Tajima
Service Managers
Damon Hall
Emily Warburton
Alison Batey
Julie Murrell
Sarah Luke
Admlnlstralors
Anne Lang
Ruksana Khan
El￿n Vintner
Dalia Bosnic
IT Manager
Lucie Lang
Page 8

Windsor and Maidenhead Youth and
Communi
Counsellin
Setvice
Re
ort of the Trustees
for the Year Ended 31 March 2023
STRUCTURE, GOVERNANCE AND MANAGEMEpir
Risk management
The Iruslees have a duty to identify and review the risks to which the charity is exposed and to
ensure appropr￿le controls are in place to provide reasonable assuran￿ against fraud and error.
Number 22 has considered risks to the charity. These are listed in the Business Plan and are
regularly reviewed by the Trustees and the Management team. Each per￿1Ved nsk has a
procedure in place to deal vthh it in the event of an occurrence. Further to this a more detailed Risk
Register is currently being compiled with further thought behind the likelihood of each risk
occurring and the potential impact of this. The Risk Register was completed duting the year.
REFERENCE AND ADMINISTRATIVE DETAILS
Registered Charlty number
1177138
Principal address
4 Marlow Road
Maidenhead
Berkshire
SL6 7YR
Trustees
S Somerville
S Curley
S Wright
K Mellon
M Luxon (￿SIgned 15111122)
M A E Goford
P Child
D Stimson
G Singh
E Bailey
C Duncan (apF)oinled 1711123)
K Ta￿or (appointed 23151231
Independent Examiner
Stiles & Co
2 Lake End Court
Taplow Road
Maidenhead
Berkshire
SL6 OJQ
Approved by order of the board of trustees on
behalf by..
and signed on its
Q:A geLKIVvLt
S Somerville- Trustee
Page 9

Windsor and Maidenhead Youih a
Communi
Counsellin
Service
mmun
Servi
Independent examinerfs report to the trustees of Wlndsor and Maidenhead Youth and
Community Counselllng Service
I report to the chartty trustees on my examination of the accfjurts of Wndsor and Maidenhead
Youth and Communty Counselling Service (the Trust) for the year ended 31 March 2023.
Responslbilltles and basls of report
As the charity trustees of the Trust you are responsible for Ihe prepaiation of the accounts in
aecordance with the requirements of the Charitie5 Act 2011 IlheArf).
I report in respect of my examination of the Trusvs accounts carried out under Section 145 of the
Act and in carrying out my examination I have followed all aptdicable Dire¢bons given by the
Charity Commission under Section 145{5}{b) of the ACL
Independent examlnerfs statement
Since your charity's gross income exceeded £250,0(MJ your eXaMi￿r musl be a member of a listed
body. I can confirm that l am qualified lo undertake the examinalion because l am a MeM￿r of the
Association of Chartered Certified Accountants. vthich is one ofthe listed bodies.
I have completed my examination. I confimi that no material matters have come to my attention in
connection with the examination giving me cause to believe th*n any material respect..
accounts'ng records were not kept in respecl of the Trust as required ty Section 130 of the
the accounts do not accord with those records., or
the accounts do not comply with the applicable requirements conceming the fomi and
content of accounts set out in the Charities (Accounts and Reports} Regulations 2008 other
than any requirement that the accourTrts give a true aThJ fair view which is not a matter
considered as part of an independent examination.
I have no c(Mcems and have come across no other rnatters in connedion with the examination lo
which attention should be drawn in this report in order to enable a prO[￿r understanding of the
accounts to be reached.
Daniel Robins FCCA
Stiles & Co
2 Lake End Court
Taplow Road
Maidenhead
Berkshire
SL6 OJQ
Dale-.
The notes fomi part of these ffinanaal ststements
Page 10

Wind50r and Maidenhead Youth and
Communi
Counsellin Service
Statement of Financial Activities
for the Year Ended 31 March 2023
31.3.23
Total
fijnds
31.3.22
Total
funds
Unrestricted Restn'cted
fu
furKJ
Notes
INCOME AND ENDOWMEfrifs FROM
Donations and legacEs
365.431
24,2
389.711
365,631
Charitable acttvltles
Schools counselling
Advocacy work
Supervision
Training courses
CPCAB training
Burnham Health
Parents group
202.978
207,703
14,283
7.605
129.225
9,365
900
202,978
207,703
14,283
7.605
129.225
9,365
900
142.719
137.878
4,350
7,875
61,416
Independent visitor5
3.231
3,231
Investment income
2,158
2,158
176
Total
942.879
24,280
967,159
720,045
EXPENDITURE ON
Raising funds
216
Charltable activitles
Schools counselling
217.509
217,509
211,667
Advocacy work
178.494
178.494
105,183
Supervision
75.872
1.2(Kl
77,072
62.105
Training courses
Managers
13,735
24,403
13,735
41,403
10.885
57,599
17.0(Ki
The notes fomi part ofthese financial st*ments
Page11

Windsof and Maidenhead Youlh and
Communi
Counsellin
Servi
statement of Financial Activrties
for the Year Ended 31 March 2023
31.3.23
Total
fvnds
31.3.22
Total
funds
Unrestncted Reslrickn
fund
Notes
CPCAB training
Family action
Counselling packages
Bumham Health
Agency counselling
Parents group
Hope project
Independent visitors
Family support
101,993
1.121
101,993
1,121
47.283
736
3,029
6.935
6,935
17,928
855
35,937
488
35,212
35.212
1.879
1.879
110
other
191,976
191.976
47,520
Total
849,727
18.200
867,927
600,943
NET INCOME
93.152
99,232
119.102
RECONCILIATION OF FUNDS
Total funds broughl forward
300.154
300,154
181.052
TOTAL FUNDS CARRIED FORWARD
393.306
6.080
399,386
300,154
The notes fomi part ofthese financial statements
Page 12

Windsor and Maidenhead Youth and
Communit Coun5ellin
Service
Balancesheet
31 March 2023
31.3.23
Total
funds
31.3.22
Total
funds
Unrestricted Restricled
fund
fund
Notes
FIXED ASSETS
Tangible assets
11
573
CURREKf ASSETS
Debtors
Cash atbank
12
134,143
572.108
134,143
578,188
149,070
479,603
6,080
7[￿,251
6.080
712.331
628,673
CREDITORS
Amounts falling due wilhin one year
13 (312.945)
(312,945} (329.092)
NET CURRENT ASSETS
393,3
6,080
399,386
299,581
TOTAL ASSEfs LESS CURRETr
LIABILITIES
393.￿
6.080
3SVa,386
300.154
NET ASSETS
393.306
6,080
399.386
300.154
FUNDS
Unrestricted fvrKIs
Restricted funds
14
393,306
6,080
300,154
TOTAL FUNDS
399.386
300.154
The financial statements were approved by the Board of Trustees and aUlhOr￿ed for issue on
..22. :..0.G.....3.a.13. and were signed on its behalfty..
S Somerville- Trustee
P Child - Trust
The notes form part ofthese financial statements
Page 13

Windsor and Maidenhead Youth and
Commun
Counsellin
Service
Cash Flow Statement
for Ihe Year Ended 31 March 2023
31.3.23
31.3.22
Notes
Cash flows from operating actlvltles
Cash generated from owations
151,506
Net cash provided by operating adivities
151.506
Change In cash and cash
equlvalents inthe reportlng
period
Cash and cash equlvalents atthe
beginning ofthe reporting period
151,5C6
479.603
328,097
Cash and cash equivalents atthe
end of the reportlng period
578, 188
479,603
The notes fomi part of these financial statements
Page 14

Windsor and MavJ8nhead Youth and
Communi
Counsellin
Selvice
Notes to the
ash Flow Statement
forthe Year Ended 31 March 2023
RECONCILIATION OF NEf INCOME TO NET CASH FLOVV FROM OPERATING
ACTIVITIES
31.3.23
31.3.22
Net Income for the reportlng perlod {as per the Statement
of Flnancial Activities)
Adjustments for:
Depreciation charges
Decreasel(increasel in debtors
(Decrease)lincrease in Greditors
99,232
119,102
574
14,927
(16.147)
573
(73.5741
105,405
Net cash provided by operations
98.586
151,5¢
ANALYSIS OF CHANGES IN NET FUNDS
At 1.4.22
Cash flow At 31.3.23
Net cash
Cash at bank
479,603
98,585
578,188
479,603
98.585
578.188
Total
479.603
98.585
578,188
The noles form part of these financial statements
Page 15

Windsor and MaKlenhead Youth ar
Communi
Counsellin
Service
Notes to the Financial Statements
f rthe YearEnded 31 March 2023
ACCOLW4TING POLICIES
Basi5 of preparing the flnancial sLitements
The financial slalements of the charity, which is a public tenefrt enhty under FRS 102, have
een prepared in accordance with the Charities SORP (FRS 1021 'Accounting and Reporting
by Charrties.. Statement of Recommended Practice aP￿Icable to charities pieparing their
accounts in accordance with the Financial Reporting Standard aPpI￿able in the UK and
Republic of Ireland (FRS 102) (effective 1 January 20191,, Financial Reporting Standard 102
'The Financial Reporting Standard applicable in the UK and Republic of Ireland, and the
Chanlies Act 2011. The financial statements have been prepared under the historical cost
convenb'on.
Income
All income is recognised in the Statement of Financial Activities once the charity has
entitlement to the funds. it is probable thal the income wll be received and the amount can
be measured reliably.
Donations and
ac
Donations and legacies are recognised when the trustees bekve the fuTrJs are likely to be
received. In the case of general donations, this is on receipt.
Govemment
rants
Govemment grants are recognis8J vthen there reasonab￿ assurance that..
{al the enlty will comply with the condittons attaching to thun". and
(bl the grants will be received.
Grants are recognised as incorne on a systematic basis over the periods in wh￿h the entity
recognises the related costs for which the grant is intended to compensate.
Grants received during Ihe year were £181.800 (2022.. £191.g98). in¢luding income from
The Royal Borough of Windsor & Maidenhead and NHS ccmmissioning groups.
Expendlture
Liabilities are recognised as expenditure as soon as there L8 a legal or constructive obligalion
committing the charity to that expenditure, it is probable that a transfer of economic benefits
will be required in settlement and the amount of the O￿￿a1.0n can be measured reliably.
Expenditure is accounted for on an accruals basis and has been classrfied under headings
that aggregale all cost related to the category. Where costs cannot be directly attributed to
particular headings Ihey have been allocated to aclivrties on a basis consistent with the use
of resources.
Charltsble actlvlties
chooL% counsellin
The charty works Close￿ wilh local schools to Klentify the needs of young people and to
ensuie that relevant support is offefed.
Page 16
continued...

Windsor and Maidenhead Youth arvj
Communi
Counsellin
Service
Notes to the Financial Statements- continued
for the Year Ended 31 March 2023
ACCOUNTING POLICIES- continued
Charitable actfvities
A large amount of indivKJual therapy sessions are provhjed in schoofs as well as some group
work., running programmes which encourage young peoF4e lo consider how they feel atKJUt
themselves and how they relale lo each other.. improving self*$teem and building
confidence. This service is staffed by our counsellors who have completed additional training
in..
- Child Protectron & Safeguarding
- Working Therapeutically wth Children a￿1 Young Peop
- Working in Schools.. Policies, Procedures and praC￿e
In¢ome and expenses are recognised overthe period the Servi￿ 15 provhled.
Counsellin
cka
es
The charity also provi(Jes counselling packages working abngside doctors and other health
professionals, famity groups and parents.
Advocac
The charity offers an advocacy service for young people who are involved vilth social care.
The service is staffed by counsellor5 who have completed addrtional training in advocacy.
Advocacy is funded by Achieving For Children. Income and expenses are recognised over
the period which the service is provided.
Inde
endent Visitin
The charity offers a befriendinglmentoring setvice lo young tEople in Ihe care of the Royal
Borough of Windsor and Maidenhead {RBWM). An Independent Visitor is an adull friend,
who gives time and support to a young person lo hdp them develop their emotional
resilience. The role of Independent Visitor is voluntary but volunteers receive expenses for
any activities undertaken and for travel to Vistl a young person.
rvision
Fundamental to the provision of safe. ethical and competent counselling. supervision is vital
to the practice and development of counsellors and is a requirement for those who are on
the Accredited Register. The charity provides superviso[5 and income and expenses are
recognised over the period which the service is provided.
CPCAB and Trainin
income
The charity offers the CPCAB {Counselling and Psychotherapy Central Awarding Body)
Progression Route. The CPCAB is the UK'S leading cfjunselling awarding organisation
offering courses run by counsellors for counsellors.
Training income is recognised over the period over which ￿Urse is provided. Training
income received in advance is deferred and recognised as revenue as Ihe ServI￿S are
rendered.
Page 17
continued...

Win(Jsor and Maidenhead Y(xrth and
Communil Counsellin
Service
Notes to the Financial Statements- continued
for the Year Ended 31 March 2023
ACCOUNTING POLICIES - continued
Tangible fixed assets
Depreciation is provided at the following annual rates in order to write off each asset over its
estimated useful life.
Computer equipment - 33% on cost
Taxatlon
The charty is exernpt from tax on its charrtable activities.
Fund accounting
Unrestricted fijnds can be used in accordan￿ with the charitable obJectNes at Ihe discretion
of the trustees.
Restricted funds can only be used for particular restrtcted purposes within the objects of the
charity. Restrictions arise when specified by Ihe doTh)r or when funds are raised for
particular restricted purp)ses.
Further explanation of the nature and purpose of each frjnd is included in the notes to the
financial statements.
Leaslng commitments
Rentals paid under operating leases are charged to the Statsment of Financial Activities on
a straight line basis over the period of the lease.
Ponsion costs and olher post-retlrement beneflts
The charty operates a defined contribution pension scheme. Contributions paYa￿e to the
charity's pension scheme are charged lo the Statement of Financial Activrties in the period
to which they relate.
Basic financlal assets
Cash and cash equivalents are basic financial assels and include cash in hand, deposrts
held al call wrth banks. other short-temi liquid investments with original maturitie5 of three
months or less, and bank overdrafts. Bank overdrafts are shown within borrowings in current
liabilit￿5 when applicable.
Financial instruments
The chanty has elected to apply the provisions of Section 11 'Basic Financial Inslrumenls. of
FRS 102 to all of its financial instruments.
Financial instruments are recognised in the charily's balance sh*t when the company
becomes party to the contractual provisions of the instrUM￿t.
Financial assets and liabilities are offset. with Ihe net amounts presented in the financial
stalemenls, when there is legally enfor￿able righl to set off the recognised amounts and
there is an intention lo settle on a net basis or to realise Asset and settle the liability
simutsneousty.
Page 18
continued...

Windsor aThJ MaKlenhead Youth and
Communil Counsellin
Servi
Notes to
he Financial Statements- continued
for the Year Ended 31 Maich 2023
ACCOUNTING POLICIES- continued
Baslc financial assets
Basic financial assets. whrch include debtors and cash and bank balances, are initially
measured transaction price including transaction costs atvj are subsequentty carried at
amortised cost using the effective interest method unless the arrangement constilules a
financing Iransaclion, where the transaction is measured at the present value of the future
receipts discounted at a market rate of interest. Finanual assets classffied as receivable
thin one year are not amortised.
Classiflcatlon of financial Ilabilitses
Financial liabilities and equty instruments are dasstfied according to the substance of the
contractual arrangements entered into. An equty instrument any contract thal evidences a
residual interest in the assets of the c¢)mpany after deducb'ng all of its liabilities.
Baslc financlal Ilabilltles
Basic financial liabilities. including creditors are initialty recognised at transaction price
unless the airangemenl constitutes a financing transaction, vthere the debt instrument is
measured at the present value of the fijture payments discounted al a market rate of
interest. Financial liabilities classifEd as payable within one year are not amortised.
Trade creditors are obligations to pay for go¢)gs or servi¢xs that have been acquired in the
ordinary course of business from suppliers. Amounts payable arE classtfied as current
liabilities if payment is due within one year or less. If not, they are presented as non-current
liabilities. Trade creditors are recognised initially at transaction price and subsequenuy
measured at amortised cosl using the effective interest method.
Employee benefrts
The costs of short-term employee beneffts are recognised as a liabilty and an expense. The
cost of any unused holiday enlrtlement is recognised in the period in which the employee's
services are received.
Temiination benefits are recognised immediately as an expense when Ihe company is
demonstrat￿Y commrtted to terminate the employment of an employee or lo provide
terminab.on benefits.
DONATIONS AND LEGACIES
31.3.23
31.3.22
Donations
Grants
207,911
181,8CQ
173,633
191,998
389,711
365,631
Page 19
continued...

Windsor and Maidenhead Youth and
Communi
Counsellin
Service
Notes to the Financial Statements- continued
for the Year Ended 31 March 2023
DONATIONS AND LEGACIES - continued
Grants received. induded in the above. are as follows..
31.3.23
31.3.22
Royal Borough of Windsor & Maidenhead
NHS Clinical commissioning groups
Children in need
62.920
62,360
99.383
29,999
74,6￿)
24,280
CJRS grant
Garr￿Id Weston
20,(K)O
181,8
191,998
INVESTMENT INCOME
31.3.23
31.3.22
Rents rerEived
2,158
176
INCOME FROM CHARITABLE ACTMTIES
31.3.23
31.3.22
Activity
Schools counselling
202,978
142,719
Acfvocacy
207,703
137.878
Supemsion
14,283
4,350
Training income
7,605
7,875
CPCAB training
129,225
61,416
Bumham Health
9,365
Parents group
Carried forward
900
572,059
354.238
Page 20
continued...

Windsor and Maidenhead Youth and
Communil Counsellin
Servi
Notes to the Financial Statements- co
for the Year Ende
1 March 2023
nued
INCOME FROM CHAR￿ABLE ACTivrriES - contlnued
31.3.23
31.3.22
Brought forward
572.059
354,238
Independent visitors
3,231
575,290
354.238
RAISING FUNDS
Other tradlng activitles
31.3.23
31.3.22
Just giving charges
216
Page 21
continued...

ndsor and Maidenhead Youth and
Communit Counsellin SeNice
Notes to the Financial Statements- contrnued
for the Year Ended 31 March 2023
CHARITABLE ACTIVITIES COSTS
Direct
Costs
Schools counselling
Advocacy work
Supervision
Training courses
Managers
CPCAB training
Family action
Bumham Heath
Parents group
Hope project
Independent visitors
Family supp
217,509
178,494
77,072
13,735
41,403
101,993
1,121
6,935
35,212
1,879
110
675,951
Page 22
continued...

Windsor and Maidenhead Youth and
Cornmuni
Counsellin Servi
Not to the Financial Statements- continued
for the Year Ended 31 March 2023
SUPPORT COSTS
Infom)aiio
lechnolo
Management Finance
Other resour￿ expended
146,(￿7
626
7.973
Governan
costs
Other
Totals
Other resources expended
21,550
14,864
191.080
TRUSTEES. REMUNERATION AND BENEFITS
There were no trustees, remuneration or other benefits ts the year ended 31 March 2023
nor for Ihe year ended 31 March 2022.
Trustees. expenses
There vlere no Irustees, expenses paid for the year eTrd￿ 31 March 2023 nor for the year
ended 31 March 2022.
STAFF COSTS
31.3.23
31.3.22
Wages and salaries
Social security costs
Other pension costs
181.694
7.425
13,575
115,876
1,915
11,579
202,694
129.370
The average monthly nurn￿r of employ￿ durng the yearwas as follows..
31.3.23
31.3.22
Management
Administration
Schools counselling
13
11
No employees recewed emoluments in excess Of£60,￿0.
Page 23
continued..

Windsor and Maidenhead Y¢xrth and
Cofflmunit Counsellin
Servi
Notes to the Financial Statements- continued
for the Year Ended 31 March 2023
10. COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTNMES
u[￿e￿iCted Restricted
fund
Total
funds
INCOME AND ENDOWMENTS FROM
Donations atyl legac￿&
335,632
29,999
365.631
Charltsble actlvltles
Schools counselling
142,719
142.719
Advocacy work
137,878
137,878
Supervision
Training courses
CPCAB training
4.350
7.875
4,350
7.875
61,416
61.416
Investment income
176
176
Total
6￿).(￿6
29,999
720.045
EXPENDITURE ON
Raising funds
216
216
Charitable activltles
Schools counselling
Advocacy work
211.e￿7
1(￿.183
211,667
105.183
SUpervis￿n
Training courses
Managers
CPCAB training
Family action
Counselling packages
53.105
10.885
42.756
47,283
9,OlY)
62,105
10,885
57.599
47,283
736
3,029
14,843
3.029
Agency counselling
Parents group
2.375
15,553
17,928
855
Page 24
continued...

Windsor a￿1 Maidenhead Ywth and
Communi
Counsellin
Service
Notes to the Financial Statements- continued
for Ihe Year Ended 31 March 2023
10. COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES- continued
Unrestricted Restricted
fuThY
Total
funds
Hope project
35.937
35.937
Other
47,520
47,520
Total
81,547
39.396
6CQ,943
NET INCOMEI(EXPENDITUREI
128,499
{9.397)
119,102
RECONCILIATION OF FUNDS
Total funds brought forward
171,655
9.397
181,052
TOTAL FUNDS CARRIED
FORWARD
,154
300,154
11. TANGIBLE FIXED ASSETS
Computer
equipment
COST
At 1 April 2022 and 31 Ma￿h 2023
1.720
DEPRECIATION
At 1 April 2022
Charge for year
1,147
573
At 31 March 2023
1,720
NET BOOK VALUE
At 31 March 2023
At 31 March 2022
573
Page25
continued...

Windsor and Maidenhead Youlh and
Communi
Counsellin
SeNice
Notes to the Financial Statements- continued
for the Year Ended 31 March 2023
12. DEBTORS: AMOUNTS FALLING DUE wrrHIN ONE YEAR
31.3.23
31.3.22
Trade debtors
Other debtors
Prepayments and acc￿￿ income
99,863
55
34,225
98,713
1,255
49,102
134.143
149,070
13. CREDITORS: AMouNfs FALLING DUE wrrHIN ONE YEAR
31.3.23
31.3.22
Trade credrtors
Taxation and social security
Other credito
71,212
4,887
236.846
55.843
1,388
271,861
312,945
329.092
Included in creditors is deferred income. As noted in the accounting policies. the charty
includes income in the SOFA once il is entitled to that income.
In the case of income received for training course5. income is deferred and malched lo the
costs when the course takes place.
In the case of project income. a grant may be provided to cover a certain period of time, and
the costs will be spent over the same period. The income is, therefore, split over the term in
ac¢ordance wtth the performan￿ of the tasks ￿lating to that woject.
14. MOVEMEpif IN FUNDS
Nel
movement
in funds
At
31.3.23
At1.4.22
Unrestricted funds
General fund
3(M).154
93,152
393,306
Restrlcted funds
Children in need
6.080
6,080
TOTAL FUNDS
3(K).154
99,232
399,386
Page 26
continued..

ndsor and Maidenhead Youth and
Cornmunit Counsellin
Service
Notes tothe Financial Statements- contin
for the Year Ended 31 March 2023
14. MOVEMETrrr IN FUNDS- Continued
Net movement in funds. included in the above are as folknvs:
IrKorning Resou￿$ Movement
rewurw expended
in ￿ndS
Unrestricted funds
General fund
942,879
{849,727)
93,152
Restricted funds
Children in
24.280
(18,2CK))
6,080
TOTAL FUNDS
7,159
(867,927)
99,232
Comparatives for movement In funds
Nel
movement
in funds
At
31.3.22
A11.4.21
Unrestricted funds
General fvnd
171,655
128.499
300,154
Restricted funds
Children in need
9,397
(9.39n
TOTAL FUNDS
181,052
119,102
300.154
Comparative net movement tn fu￿ts. ind￿Jed in the above are as follows.,
Ino)ming Resouw MovenEnl
resources eynded
in funds
Unrestricted funds
General lu￿1
690,046
1561,547)
128,499
Restricted fun¢ts
Children in need
29.99)
{39.396)
(9,397)
TOTAL FLINDS
720,045
1600,943)
119,102
Page 27
continued...

Wndsor and M8MYenhe8d Youth and
Commun
Counsellin
Service
Nbtes lolhe Financial Slalements- continued
for the Year Ended 31 March 2023
14. MOVEMENT IN FUNDS- Continued
A currentyear 12 months and prior year 12 months combined position is as follows".
Nel
movement
in IuvK15
At
31.3.23
A11.4.21
Unrestricted funds
General fund
171.655
221,651
393,306
Restricted funds
Children in n￿d
9,397
(3.31n
6.080
TOTAL FUNDS
181.052
218.334
399.386
A current year 12 months and prior year 12 months ccfflbined net movemenl in funds,
included in Ihe above are as follow3:
In(orning
resour￿$
Re9)urces Movement
exFended
in funds
Unrestrlcted ￿ndS
General fund
1,632,925 (1,411,274)
221,651
Restrlcted lunds
Children in need
54.279
{57,5￿)
(3.317)
TOTAL FUNDS
1,687.204 (1.468,870)
218,334
1& RELATED PARTY DISCLOSURES
There were no related party transactions for the year ended 31 Maich 2023.
Pag8 28

REGISTERED CHARITY NUMBER: 1177138
rtof
Unaudited Financial Statements for the Year Ended 31 March 2023
Windw and MaKlenhead Youth and
Commun
Counsellin
Service
Stiles & Co
2 Lake End Court
Taplow Road
MaKlenhead
Berkshire
SL6 OJQ

ndsor and Maidenhead Youth an
mmunit Counsellin Service
Contents ofthe Financial Statements
for the Year Ended 31 Mar
h 2023
Page
Report ofthe Trustees
Independent Examinerfs Rep)rt
10
Statement of Financial Activities
11 to 12
Balan￿ Sheet
13
Cash Flow Statemeni
14
Notes to the Cash Flow Statement
15
Notes to the Financial Statements
16 to 28

Windsor and Maidenhead Youth and
ommuni
Counsellin
Service
Re
ort of the Trustees
forthe Year Ended 31 March 2023
Chaimian's Statement for the Flnanclal Report
We are pleased to present the financial report for 2022123. year has seen the charity make
progress in all areas. We currently have five funding streams=
1. Fundraisir
2. Joint commissioning from Achieving for Children (for The Royal Boiough of Windsor
Maidenhead) and the NHS Frimley Heamh and Care ICS
3. Income from our Schools, Packages. now inclUd￿g some woth li VIn￿ry schools
4. Income from our Advocacy work
5. Income from Counselling and Psychotherapy Central Awarding Body (CPCAB) counsellor
training courses
This strategic apwoach to managing our finances has wt us wi a favourable financial posttion.
We are Cu￿ent￿ invest￿alIng further income streams which will also support oui client base more
dely, for example, undertaking some mental heallh support wolk in the corporate sector.
Our surplus al the end of this year is required for (1) hokling reserves as ne￿$SrtaIed by The
Charity Commission (2) fundrai&ng grants which are set against wojects that are continuing into
the following financial year.
The Trustees are very aware of the good leadership and managernenl that has led to this state of
affairs and wish to thank the Direclor and her team for their dedicat8J work.
Windsor & Maidenhead Youth and Community Counselling Servrce is known to our service users
as Number 22 Communty Counselling servi￿$.
OBJECTIVES AND ACTMTIES
Objectlves and airns
The objectives of the organisation are the advancement of education, the furtherance of health and
the relief of povety, diSt￿sS and sickness of young people, families and carers in the Communities
of Windsor, Maidenhead, Slough and the surrounding areas. ActNit￿S will take place on three
sites. The charity wll maintain and continue lo develop further a youth and community counselling
Servi￿ for the giving of individual or group counselling and support.
Page 1

Windsor and Maidenhead Youth arKY
Communi
Counsellin
Servi
Re
ort ofthe Trustees
for the Year Ended 31 March 2023
OBJECTIVES AND ACTIVITIES
Significant activitle$
1. The delivery of free at the point of use counselling to young (11 years plus} and adults in
the community who may come lo Ihe servTr￿ of their own accord. Referrals awe also taken trom..
- GP surgeries
- Sooal servic8S
-CAMHS
- Schools
- Talking Therapies
- Other ststutory and voluntary servi
2. A commissioned Advocacy service for children and young people vtho are inVo￿ed with social
care, either as a looked-after child or subject to a child protection order
3. Group arKI individual counselling in schools- the pyovision of a k)W-COSt counselling se￿iCe
4. CPCAB training to prospective counseNors
5. Fundraising to support the above
6. A commissioned IrKlependent Visiting servi￿ for young people in the care of social Se￿ICe9
7. Support Line @ 22- a telephone support line for young peop￿. Bookabk one off appointments
for therapeutic work, queslions about mental heatth issues and I￿al services etc
Publlc benefft
Number 22 is a vital resour¢e within the local communrties of Slough. Maidenhead and Windsor
providing free support to young people, families and carers. In 2022r23 we have experienced a
post-covid spike in demand for our service as young people and adults ask for our support in ever
increasing numbers. As a local charty. now more than ever. it is important that our community can
easily access the support they need in these challenging b'mes and reduce the burden on statLrtory
servi￿.
Our fi'rst priorty continues to be the maintenance of the qualty of the service we are already
offering and the reduction in our warting times. We Conts'nue to develop new areas of funding for
specific projects as well as ensuring there is a contribution toward5 our opeiational costs.
Volunteers
190 volunteers provide over 31,000 counselling hours per year. Some of these hours are delivered
lo young people in the agency and in schools and because of the additional experience and
training required, some of these hours are ￿MUnerated. A numI￿r of adults and young peop
have been seen within our Hope@22 project, this is for clients exwessing suicidal thoughts. The
couns8llors who carry out this work are remunerated.
Everyone who is paKI by the agency for counselling WO￿ conlinuesto offw voluntary hours.
ACHIEVEMENT AND PERFORMANCE
Charitable a¢tlvltles
Our blended seNice of face-to-face work and remote work contiwes and has been welcomed and
well used by our clients.
Page 2

Windsor aThJ Maidenhead Youth and
Communit
ounsellin
Service
ort ofthe Trustees
for the Year Ended 31 March 2023
ACHIEVEMENT AND PERFORMANCE
Fundralsln9 activities
Our fundraising has centred around bidding for funds from grant givers whose aims and objectives
align with Number 22. Many donors support our WOTk with young people and their mental heaHh.
For several years, one large donation has supported our work wtth clients who are feeling suicidal
and this funding is coming to an end. We are currently seeking new funds in order lo continue this
project.
Generous (ksnations this year have come from BBC Children in Need, The Spoore, Mefry &
Rixman Foundation, The Lottery Fund. The Berkshire Community Foundation, The Louis Baylis
Charitable Trust, The shan￿ Foundab"on. The Windsor and ma￿enhead Christian Trust, Berkshire
Healthcare, One Slough Community Fund. The Garfield Weston Foundation, The Heathrow
Community Trust and two donors who V￿UkI like to remain anonymous.
Key Perforniance Indlcato
As an organisalion, we measure our performan￿ in the following areas:
Number 22's KPIS are reported quarterfy to our commissioners - the NHS FrKnbey Health and
Care ICS and Achieving for Children {for The Royal Borough of Windsor & Maidenhead)
The charty uses clinical evaluation tools and client feedback forn￿ to report on
performance. The results are in the accompanying Annual Report.
The Counselling and Psycholherapy Central Awarding Body monitors the performance of our
counsellor training programme_
Number 22's Advocacy Servi￿ ts monitored by the attendance of Ihe D1￿ctOr at the annual
performance board of Achieving for Children.
- Nufflber 22's management team report bi-monthly lo the Board ofTnJsl*s.
The charity's Annual Report is available to the general public on our Web￿le and also suljnitted
to the Charity Commission.
dinical
Page 3

ndsor and Maidenhead Youth and
Communit Counsellin
Service
Statistical Information 22123
01.06.22- 31.05.23
Number of New Referrals
Year 21122
Year 22123
increase
24%
Agencies (Windsor.
Maidenhead. Slough} includes
Yp
ro
ect
479
Bumham Health
Famil Action
Schools
958
Advocac
191
TOTAL
2456
Number of Counselling hours
1289
1594
15
88
486%
66%
-2.5%
40
14%
935
2806
Year 21122
Year 22123
increase
200A
117%
850
-90
134%
1000
encies
2. Burnham Health
3. Famil Action
4. Ho
ePro
ect
5. Youn
Person Pro
6. Famil Su
ort
Total of above 1-6
Schools
Advocac
not travel
ort Line
Reflective Practice
TOTAL
9215
214
35
1966
1220
11072
465
65
1780
2864
19
16265
9583
4977
102
185
31112
ect
12650
9301
5570
-11%
210
100%
130
27605
Schools
Year 21122
Year 22123
increase
-18Q
14%
Number of schools
Number of Schools
Counsellors
Hours Provided
School assembly work
50
44
41
51
9301
9583
54 hours delivered and attended by
5711
Advocac
Year 21122
Year 22123
increase
Number of Advocates
Hours Provided
with travel
27
6223
26
6172.5
-11/1.
Page 4

Windsor and MaKlenhead Youth and
Communit Counsellin
Service
Re
ort of the Trustees
forthe Year Ended 31 March 2023
FINANCIAL REVIEW
Flnan¢ial position
The Staternent of Finanoal activities for the year ended 31 March 2023 presents a strong financial
position to carry fotward into 2023124. Wrth an income of £967.159 {34 year on year growth)
and expendilure of £867,927 (440h year on year growih) we have had many more funds to support
and increase our core activty of delivering counselling services lo the c#)mmunities within which we
work.
We have worked to stabilrze the resourcing of our young peopte's after school work by employing a
counsellor to work in this proied alongside the many self-etnployed counsellors. Our greater
confidence in our finances has allowed us to do this.
Our schools. work, advocacy Y￿rk and CPCAB training courses hav8 each brought funds into the
charty., each area making a contribution lo our running costs.
Due to the growth of the charity, the unrestricted fijnd reserve is currendy enough to protect the
charity and its service users from any disruption of services for 9 rnonths. The Charity Commission
require Number 22 to have a reserves policy in place.
Prlncipal fundlng sour¢es
Achieving for Children (for The Royal Borough of Windsor and Maidenhead) and the NHS FrimSey
Health & Care ICS jointly commission Number 22's service. T￿1r baseline funding makes up 9%
of our total income. Addrtional funding from the Frimley ICS which was carried over from 2021122
and spent in 2022123 made the commissioning 17% of the total ncclne.
Over the past three years. Number 22 has developed further revenue streams in order to support
the charity's aims and to extend our counselling provision {11 low cost schools ¢ounselling 12)
Advocacy Service {31 CPCAB training provision. All of these activIt￿S have been designed lo
generate small amounts of income in order to support our core actrvities and ￿ntrIbute to the
running costs of Number 22.
Reserrfes pollcy
The Number 22 reserves policy aims to ensu￿ our work is protected from the risk of disruption at
short nob.ce due to a lack of funds, whilst al the same time ensuring we do not retain funds for
longer than required. Our reserves policy is set at 9 months of general expenditure and we are
contident that the current reserves shown in note 14 of the accounls are SuffiC￿nI for those needs.
Going concern
As we close our 2022123 year. the Nurn￿r 22 accounts present a strong financial posttion to carry
forward into 2023124. due to the revenue generating streams and our ftjndraising. We conts'nue lo
be extremely ambitious to work with as many cl￿ntS as we can. Demand has never ￿en higher
and statutory serviGes continue to refer many dients to Number 22. The generosty of our donors
allows us to continue the work that we do.
Page 5

Windsor and Maidenhead Youth and
Communil Counsellin
Service
Re
ort of the Trustees
forlhe Year Ended 31 March 2023
FUTURE PLANS
In the corning year we plan to..
1. Continue lo increase the counselling provisK)n: offering a blended Servi￿ of remote and face to
face work.
2. To continue to develop means of reducing the wailing lisl for exam* project work. one off
counselling sessions and SupportLine@22.
3. To continue to develop the range ofwork in Primary. MKldle and Seoondary schools. including..
Individual counselling
- Support group work
Re)lective supeNision
4. To consolidate provision of the Advocacy Seryice. To sign an Advocacy contrad with Achieving
for Children. To increase Advocacy provision outside of the RBWM wotk.
5. To continue to deliver an Independent Visiting Sevrfice to support looked after children, within
RBWM.
6. To continue to run CPCAB training as a funding stream at Levels 2. 3 and Diploma Level 4 and
extend into Level 5, a Supeplision qualrfication and to have our Young People's training course
accredrted.
7. Seek new areas offunding for spectfic projects and to contritwte to*ards operatiu)al costs.
8. Seek to work in the corporate spa￿, offering emotional weuberng workshops. therapeuti
support and reflective supervision seNices.
g. To continue to track income and exFendtture using Xero and lo forecast future ffinances
accurately.
10. To update our database system for storing counsellor and dienl records,. monitoring client
attendance and recordiro notes. making appointments", iMpro￿ng our cdlection and reporting of
clinical evalualion.
STRUCTURE. GOVERNANCE AND MANAGEMEKr
Governing document
The charrtywas registered as a CIO on 13 Feb 2018.
The charity is controlled by a conslilulion.
Page 6

Windsor and Maidenhead Youth and
Communi
Counsellin
Service
rt of the Trustees
for the Year Ended 31 March 2023
STRUCTURE, GOVERNANCE AND MANAGEMEHr
Number 22 Board of Trustees
- Number 22 Trustees are recruited from the local communty, made up of people who have shown
an interest in mental health issues. Trustees come from a variety of professional backgrounds and
advise on their areas of expertise for examples,. Ihose from an educational background advise on
Number 22's schools work", a Trustee who is a retired GP advises on the organisation's interaction
with medical servicesllhe NHS. Two Trustees are local COUn￿lI0rS with The Royal Borough of
Imndsor and Maidenhead in line wf(h the commissioning grant requirements. Number 22's
Treasurer is a ￿Ired Finance Director. There is one young person's representative who attends
Trustee meetings lo offer opinions on Number 22's work wrth young people.
- The followng key rO￿S are currently filled- Chair of Trustees. t)eputy Chair aThJ Treasurer.
- The Trustees make up the Executive Committee.
- There is a re-election otTrustees at each AGM in line wtth Number 22's Constitution.
- The voting mechanism of the Executive Commrttee is that a proposal is put forward and voted on.
A motion is passed with a majorty vole.
- The Executive Commitlee meets six times per year and additional meetings are scheduled where
required for example finance meets"ngs.
The Executive Committee receive safe-guarding Iraining and are all registered on the E-Learning
for healthcare portal as volunleers_ The sessions are aligned lo VolUnt￿r Certificale Standards
produced by Helpforce. Mandatory modules include Data Security, Safrguarding Adults and
Children, Heaf(h and Safety and Equality Diversity & Inclusion. For all newly appointed Trustees,
core list of responsibilities is provided in line with guidance from the Government and the Charity
Commission as well as adherence to the charty govemance c¢JJe.
None of the executive committee are related.
Page 7

Windsor and Maidenhead Youth and
Communit Counsellin Service
Re
ort of the Trustees
foilhe Year Ended 31 March 2023
STRUCTURE, GOVERNANCE AND MANAGEMENT
Organisatlonal structure
Executive Committee
Chair
VI￿-chair
Secretary
Treasurer
Sally Somerville
Eileen Goford
Karen Melton
Peter Chikl
Committee Members
Mary Luxon
Sally Wright
Sue Curley
Donna Stimson
Gurch Singh
Elizabeth Bailey
Chris Dijncan
Kale Taylor
Young People's Representative
Zoe Chingozha
Director of Service
Shula Tajima
Service Managers
Damon Hall
Emily Warburton
Alison Batey
Julie Murrell
Sarah Luke
Admlnlstralors
Anne Lang
Ruksana Khan
El￿n Vintner
Dalia Bosnic
IT Manager
Lucie Lang
Page 8

Windsor and Maidenhead Youth and
Communi
Counsellin
Setvice
Re
ort of the Trustees
for the Year Ended 31 March 2023
STRUCTURE, GOVERNANCE AND MANAGEMEpir
Risk management
The Iruslees have a duty to identify and review the risks to which the charity is exposed and to
ensure appropr￿le controls are in place to provide reasonable assuran￿ against fraud and error.
Number 22 has considered risks to the charity. These are listed in the Business Plan and are
regularly reviewed by the Trustees and the Management team. Each per￿1Ved nsk has a
procedure in place to deal vthh it in the event of an occurrence. Further to this a more detailed Risk
Register is currently being compiled with further thought behind the likelihood of each risk
occurring and the potential impact of this. The Risk Register was completed duting the year.
REFERENCE AND ADMINISTRATIVE DETAILS
Registered Charlty number
1177138
Principal address
4 Marlow Road
Maidenhead
Berkshire
SL6 7YR
Trustees
S Somerville
S Curley
S Wright
K Mellon
M Luxon (￿SIgned 15111122)
M A E Goford
P Child
D Stimson
G Singh
E Bailey
C Duncan (apF)oinled 1711123)
K Ta￿or (appointed 23151231
Independent Examiner
Stiles & Co
2 Lake End Court
Taplow Road
Maidenhead
Berkshire
SL6 OJQ
Approved by order of the board of trustees on
behalf by..
and signed on its
Q:A geLKIVvLt
S Somerville- Trustee
Page 9

Windsor and Maidenhead Youih a
Communi
Counsellin
Service
mmun
Servi
Independent examinerfs report to the trustees of Wlndsor and Maidenhead Youth and
Community Counselllng Service
I report to the chartty trustees on my examination of the accfjurts of Wndsor and Maidenhead
Youth and Communty Counselling Service (the Trust) for the year ended 31 March 2023.
Responslbilltles and basls of report
As the charity trustees of the Trust you are responsible for Ihe prepaiation of the accounts in
aecordance with the requirements of the Charitie5 Act 2011 IlheArf).
I report in respect of my examination of the Trusvs accounts carried out under Section 145 of the
Act and in carrying out my examination I have followed all aptdicable Dire¢bons given by the
Charity Commission under Section 145{5}{b) of the ACL
Independent examlnerfs statement
Since your charity's gross income exceeded £250,0(MJ your eXaMi￿r musl be a member of a listed
body. I can confirm that l am qualified lo undertake the examinalion because l am a MeM￿r of the
Association of Chartered Certified Accountants. vthich is one ofthe listed bodies.
I have completed my examination. I confimi that no material matters have come to my attention in
connection with the examination giving me cause to believe th*n any material respect..
accounts'ng records were not kept in respecl of the Trust as required ty Section 130 of the
the accounts do not accord with those records., or
the accounts do not comply with the applicable requirements conceming the fomi and
content of accounts set out in the Charities (Accounts and Reports} Regulations 2008 other
than any requirement that the accourTrts give a true aThJ fair view which is not a matter
considered as part of an independent examination.
I have no c(Mcems and have come across no other rnatters in connedion with the examination lo
which attention should be drawn in this report in order to enable a prO[￿r understanding of the
accounts to be reached.
Daniel Robins FCCA
Stiles & Co
2 Lake End Court
Taplow Road
Maidenhead
Berkshire
SL6 OJQ
Dale-.
The notes fomi part of these ffinanaal ststements
Page 10

Wind50r and Maidenhead Youth and
Communi
Counsellin Service
Statement of Financial Activities
for the Year Ended 31 March 2023
31.3.23
Total
fijnds
31.3.22
Total
funds
Unrestricted Restn'cted
fu
furKJ
Notes
INCOME AND ENDOWMEfrifs FROM
Donations and legacEs
365.431
24,2
389.711
365,631
Charitable acttvltles
Schools counselling
Advocacy work
Supervision
Training courses
CPCAB training
Burnham Health
Parents group
202.978
207,703
14,283
7.605
129.225
9,365
900
202,978
207,703
14,283
7.605
129.225
9,365
900
142.719
137.878
4,350
7,875
61,416
Independent visitor5
3.231
3,231
Investment income
2,158
2,158
176
Total
942.879
24,280
967,159
720,045
EXPENDITURE ON
Raising funds
216
Charltable activitles
Schools counselling
217.509
217,509
211,667
Advocacy work
178.494
178.494
105,183
Supervision
75.872
1.2(Kl
77,072
62.105
Training courses
Managers
13,735
24,403
13,735
41,403
10.885
57,599
17.0(Ki
The notes fomi part ofthese financial st*ments
Page11

Windsof and Maidenhead Youlh and
Communi
Counsellin
Servi
statement of Financial Activrties
for the Year Ended 31 March 2023
31.3.23
Total
fvnds
31.3.22
Total
funds
Unrestncted Reslrickn
fund
Notes
CPCAB training
Family action
Counselling packages
Bumham Health
Agency counselling
Parents group
Hope project
Independent visitors
Family support
101,993
1.121
101,993
1,121
47.283
736
3,029
6.935
6,935
17,928
855
35,937
488
35,212
35.212
1.879
1.879
110
other
191,976
191.976
47,520
Total
849,727
18.200
867,927
600,943
NET INCOME
93.152
99,232
119.102
RECONCILIATION OF FUNDS
Total funds broughl forward
300.154
300,154
181.052
TOTAL FUNDS CARRIED FORWARD
393.306
6.080
399,386
300,154
The notes fomi part ofthese financial statements
Page 12

Windsor and Maidenhead Youth and
Communit Coun5ellin
Service
Balancesheet
31 March 2023
31.3.23
Total
funds
31.3.22
Total
funds
Unrestricted Restricled
fund
fund
Notes
FIXED ASSETS
Tangible assets
11
573
CURREKf ASSETS
Debtors
Cash atbank
12
134,143
572.108
134,143
578,188
149,070
479,603
6,080
7[￿,251
6.080
712.331
628,673
CREDITORS
Amounts falling due wilhin one year
13 (312.945)
(312,945} (329.092)
NET CURRENT ASSETS
393,3
6,080
399,386
299,581
TOTAL ASSEfs LESS CURRETr
LIABILITIES
393.￿
6.080
3SVa,386
300.154
NET ASSETS
393.306
6,080
399.386
300.154
FUNDS
Unrestricted fvrKIs
Restricted funds
14
393,306
6,080
300,154
TOTAL FUNDS
399.386
300.154
The financial statements were approved by the Board of Trustees and aUlhOr￿ed for issue on
..22. :..0.G.....3.a.13. and were signed on its behalfty..
S Somerville- Trustee
P Child - Trust
The notes form part ofthese financial statements
Page 13

Windsor and Maidenhead Youth and
Commun
Counsellin
Service
Cash Flow Statement
for Ihe Year Ended 31 March 2023
31.3.23
31.3.22
Notes
Cash flows from operating actlvltles
Cash generated from owations
151,506
Net cash provided by operating adivities
151.506
Change In cash and cash
equlvalents inthe reportlng
period
Cash and cash equlvalents atthe
beginning ofthe reporting period
151,5C6
479.603
328,097
Cash and cash equivalents atthe
end of the reportlng period
578, 188
479,603
The notes fomi part of these financial statements
Page 14

Windsor and MavJ8nhead Youth and
Communi
Counsellin
Selvice
Notes to the
ash Flow Statement
forthe Year Ended 31 March 2023
RECONCILIATION OF NEf INCOME TO NET CASH FLOVV FROM OPERATING
ACTIVITIES
31.3.23
31.3.22
Net Income for the reportlng perlod {as per the Statement
of Flnancial Activities)
Adjustments for:
Depreciation charges
Decreasel(increasel in debtors
(Decrease)lincrease in Greditors
99,232
119,102
574
14,927
(16.147)
573
(73.5741
105,405
Net cash provided by operations
98.586
151,5¢
ANALYSIS OF CHANGES IN NET FUNDS
At 1.4.22
Cash flow At 31.3.23
Net cash
Cash at bank
479,603
98,585
578,188
479,603
98.585
578.188
Total
479.603
98.585
578,188
The noles form part of these financial statements
Page 15

Windsor and MaKlenhead Youth ar
Communi
Counsellin
Service
Notes to the Financial Statements
f rthe YearEnded 31 March 2023
ACCOLW4TING POLICIES
Basi5 of preparing the flnancial sLitements
The financial slalements of the charity, which is a public tenefrt enhty under FRS 102, have
een prepared in accordance with the Charities SORP (FRS 1021 'Accounting and Reporting
by Charrties.. Statement of Recommended Practice aP￿Icable to charities pieparing their
accounts in accordance with the Financial Reporting Standard aPpI￿able in the UK and
Republic of Ireland (FRS 102) (effective 1 January 20191,, Financial Reporting Standard 102
'The Financial Reporting Standard applicable in the UK and Republic of Ireland, and the
Chanlies Act 2011. The financial statements have been prepared under the historical cost
convenb'on.
Income
All income is recognised in the Statement of Financial Activities once the charity has
entitlement to the funds. it is probable thal the income wll be received and the amount can
be measured reliably.
Donations and
ac
Donations and legacies are recognised when the trustees bekve the fuTrJs are likely to be
received. In the case of general donations, this is on receipt.
Govemment
rants
Govemment grants are recognis8J vthen there reasonab￿ assurance that..
{al the enlty will comply with the condittons attaching to thun". and
(bl the grants will be received.
Grants are recognised as incorne on a systematic basis over the periods in wh￿h the entity
recognises the related costs for which the grant is intended to compensate.
Grants received during Ihe year were £181.800 (2022.. £191.g98). in¢luding income from
The Royal Borough of Windsor & Maidenhead and NHS ccmmissioning groups.
Expendlture
Liabilities are recognised as expenditure as soon as there L8 a legal or constructive obligalion
committing the charity to that expenditure, it is probable that a transfer of economic benefits
will be required in settlement and the amount of the O￿￿a1.0n can be measured reliably.
Expenditure is accounted for on an accruals basis and has been classrfied under headings
that aggregale all cost related to the category. Where costs cannot be directly attributed to
particular headings Ihey have been allocated to aclivrties on a basis consistent with the use
of resources.
Charltsble actlvlties
chooL% counsellin
The charty works Close￿ wilh local schools to Klentify the needs of young people and to
ensuie that relevant support is offefed.
Page 16
continued...

Windsor and Maidenhead Youth arvj
Communi
Counsellin
Service
Notes to the Financial Statements- continued
for the Year Ended 31 March 2023
ACCOUNTING POLICIES- continued
Charitable actfvities
A large amount of indivKJual therapy sessions are provhjed in schoofs as well as some group
work., running programmes which encourage young peoF4e lo consider how they feel atKJUt
themselves and how they relale lo each other.. improving self*$teem and building
confidence. This service is staffed by our counsellors who have completed additional training
in..
- Child Protectron & Safeguarding
- Working Therapeutically wth Children a￿1 Young Peop
- Working in Schools.. Policies, Procedures and praC￿e
In¢ome and expenses are recognised overthe period the Servi￿ 15 provhled.
Counsellin
cka
es
The charity also provi(Jes counselling packages working abngside doctors and other health
professionals, famity groups and parents.
Advocac
The charity offers an advocacy service for young people who are involved vilth social care.
The service is staffed by counsellor5 who have completed addrtional training in advocacy.
Advocacy is funded by Achieving For Children. Income and expenses are recognised over
the period which the service is provided.
Inde
endent Visitin
The charity offers a befriendinglmentoring setvice lo young tEople in Ihe care of the Royal
Borough of Windsor and Maidenhead {RBWM). An Independent Visitor is an adull friend,
who gives time and support to a young person lo hdp them develop their emotional
resilience. The role of Independent Visitor is voluntary but volunteers receive expenses for
any activities undertaken and for travel to Vistl a young person.
rvision
Fundamental to the provision of safe. ethical and competent counselling. supervision is vital
to the practice and development of counsellors and is a requirement for those who are on
the Accredited Register. The charity provides superviso[5 and income and expenses are
recognised over the period which the service is provided.
CPCAB and Trainin
income
The charity offers the CPCAB {Counselling and Psychotherapy Central Awarding Body)
Progression Route. The CPCAB is the UK'S leading cfjunselling awarding organisation
offering courses run by counsellors for counsellors.
Training income is recognised over the period over which ￿Urse is provided. Training
income received in advance is deferred and recognised as revenue as Ihe ServI￿S are
rendered.
Page 17
continued...

Win(Jsor and Maidenhead Y(xrth and
Communil Counsellin
Service
Notes to the Financial Statements- continued
for the Year Ended 31 March 2023
ACCOUNTING POLICIES - continued
Tangible fixed assets
Depreciation is provided at the following annual rates in order to write off each asset over its
estimated useful life.
Computer equipment - 33% on cost
Taxatlon
The charty is exernpt from tax on its charrtable activities.
Fund accounting
Unrestricted fijnds can be used in accordan￿ with the charitable obJectNes at Ihe discretion
of the trustees.
Restricted funds can only be used for particular restrtcted purposes within the objects of the
charity. Restrictions arise when specified by Ihe doTh)r or when funds are raised for
particular restricted purp)ses.
Further explanation of the nature and purpose of each frjnd is included in the notes to the
financial statements.
Leaslng commitments
Rentals paid under operating leases are charged to the Statsment of Financial Activities on
a straight line basis over the period of the lease.
Ponsion costs and olher post-retlrement beneflts
The charty operates a defined contribution pension scheme. Contributions paYa￿e to the
charity's pension scheme are charged lo the Statement of Financial Activrties in the period
to which they relate.
Basic financlal assets
Cash and cash equivalents are basic financial assels and include cash in hand, deposrts
held al call wrth banks. other short-temi liquid investments with original maturitie5 of three
months or less, and bank overdrafts. Bank overdrafts are shown within borrowings in current
liabilit￿5 when applicable.
Financial instruments
The chanty has elected to apply the provisions of Section 11 'Basic Financial Inslrumenls. of
FRS 102 to all of its financial instruments.
Financial instruments are recognised in the charily's balance sh*t when the company
becomes party to the contractual provisions of the instrUM￿t.
Financial assets and liabilities are offset. with Ihe net amounts presented in the financial
stalemenls, when there is legally enfor￿able righl to set off the recognised amounts and
there is an intention lo settle on a net basis or to realise Asset and settle the liability
simutsneousty.
Page 18
continued...

Windsor aThJ MaKlenhead Youth and
Communil Counsellin
Servi
Notes to
he Financial Statements- continued
for the Year Ended 31 Maich 2023
ACCOUNTING POLICIES- continued
Baslc financial assets
Basic financial assets. whrch include debtors and cash and bank balances, are initially
measured transaction price including transaction costs atvj are subsequentty carried at
amortised cost using the effective interest method unless the arrangement constilules a
financing Iransaclion, where the transaction is measured at the present value of the future
receipts discounted at a market rate of interest. Finanual assets classffied as receivable
thin one year are not amortised.
Classiflcatlon of financial Ilabilitses
Financial liabilities and equty instruments are dasstfied according to the substance of the
contractual arrangements entered into. An equty instrument any contract thal evidences a
residual interest in the assets of the c¢)mpany after deducb'ng all of its liabilities.
Baslc financlal Ilabilltles
Basic financial liabilities. including creditors are initialty recognised at transaction price
unless the airangemenl constitutes a financing transaction, vthere the debt instrument is
measured at the present value of the fijture payments discounted al a market rate of
interest. Financial liabilities classifEd as payable within one year are not amortised.
Trade creditors are obligations to pay for go¢)gs or servi¢xs that have been acquired in the
ordinary course of business from suppliers. Amounts payable arE classtfied as current
liabilities if payment is due within one year or less. If not, they are presented as non-current
liabilities. Trade creditors are recognised initially at transaction price and subsequenuy
measured at amortised cosl using the effective interest method.
Employee benefrts
The costs of short-term employee beneffts are recognised as a liabilty and an expense. The
cost of any unused holiday enlrtlement is recognised in the period in which the employee's
services are received.
Temiination benefits are recognised immediately as an expense when Ihe company is
demonstrat￿Y commrtted to terminate the employment of an employee or lo provide
terminab.on benefits.
DONATIONS AND LEGACIES
31.3.23
31.3.22
Donations
Grants
207,911
181,8CQ
173,633
191,998
389,711
365,631
Page 19
continued...

Windsor and Maidenhead Youth and
Communi
Counsellin
Service
Notes to the Financial Statements- continued
for the Year Ended 31 March 2023
DONATIONS AND LEGACIES - continued
Grants received. induded in the above. are as follows..
31.3.23
31.3.22
Royal Borough of Windsor & Maidenhead
NHS Clinical commissioning groups
Children in need
62.920
62,360
99.383
29,999
74,6￿)
24,280
CJRS grant
Garr￿Id Weston
20,(K)O
181,8
191,998
INVESTMENT INCOME
31.3.23
31.3.22
Rents rerEived
2,158
176
INCOME FROM CHARITABLE ACTMTIES
31.3.23
31.3.22
Activity
Schools counselling
202,978
142,719
Acfvocacy
207,703
137.878
Supemsion
14,283
4,350
Training income
7,605
7,875
CPCAB training
129,225
61,416
Bumham Health
9,365
Parents group
Carried forward
900
572,059
354.238
Page 20
continued...

Windsor and Maidenhead Youth and
Communil Counsellin
Servi
Notes to the Financial Statements- co
for the Year Ende
1 March 2023
nued
INCOME FROM CHAR￿ABLE ACTivrriES - contlnued
31.3.23
31.3.22
Brought forward
572.059
354,238
Independent visitors
3,231
575,290
354.238
RAISING FUNDS
Other tradlng activitles
31.3.23
31.3.22
Just giving charges
216
Page 21
continued...

ndsor and Maidenhead Youth and
Communit Counsellin SeNice
Notes to the Financial Statements- contrnued
for the Year Ended 31 March 2023
CHARITABLE ACTIVITIES COSTS
Direct
Costs
Schools counselling
Advocacy work
Supervision
Training courses
Managers
CPCAB training
Family action
Bumham Heath
Parents group
Hope project
Independent visitors
Family supp
217,509
178,494
77,072
13,735
41,403
101,993
1,121
6,935
35,212
1,879
110
675,951
Page 22
continued...

Windsor and Maidenhead Youth and
Cornmuni
Counsellin Servi
Not to the Financial Statements- continued
for the Year Ended 31 March 2023
SUPPORT COSTS
Infom)aiio
lechnolo
Management Finance
Other resour￿ expended
146,(￿7
626
7.973
Governan
costs
Other
Totals
Other resources expended
21,550
14,864
191.080
TRUSTEES. REMUNERATION AND BENEFITS
There were no trustees, remuneration or other benefits ts the year ended 31 March 2023
nor for Ihe year ended 31 March 2022.
Trustees. expenses
There vlere no Irustees, expenses paid for the year eTrd￿ 31 March 2023 nor for the year
ended 31 March 2022.
STAFF COSTS
31.3.23
31.3.22
Wages and salaries
Social security costs
Other pension costs
181.694
7.425
13,575
115,876
1,915
11,579
202,694
129.370
The average monthly nurn￿r of employ￿ durng the yearwas as follows..
31.3.23
31.3.22
Management
Administration
Schools counselling
13
11
No employees recewed emoluments in excess Of£60,￿0.
Page 23
continued..

Windsor and Maidenhead Y¢xrth and
Cofflmunit Counsellin
Servi
Notes to the Financial Statements- continued
for the Year Ended 31 March 2023
10. COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTNMES
u[￿e￿iCted Restricted
fund
Total
funds
INCOME AND ENDOWMENTS FROM
Donations atyl legac￿&
335,632
29,999
365.631
Charltsble actlvltles
Schools counselling
142,719
142.719
Advocacy work
137,878
137,878
Supervision
Training courses
CPCAB training
4.350
7.875
4,350
7.875
61,416
61.416
Investment income
176
176
Total
6￿).(￿6
29,999
720.045
EXPENDITURE ON
Raising funds
216
216
Charitable activltles
Schools counselling
Advocacy work
211.e￿7
1(￿.183
211,667
105.183
SUpervis￿n
Training courses
Managers
CPCAB training
Family action
Counselling packages
53.105
10.885
42.756
47,283
9,OlY)
62,105
10,885
57.599
47,283
736
3,029
14,843
3.029
Agency counselling
Parents group
2.375
15,553
17,928
855
Page 24
continued...

Windsor a￿1 Maidenhead Ywth and
Communi
Counsellin
Service
Notes to the Financial Statements- continued
for Ihe Year Ended 31 March 2023
10. COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES- continued
Unrestricted Restricted
fuThY
Total
funds
Hope project
35.937
35.937
Other
47,520
47,520
Total
81,547
39.396
6CQ,943
NET INCOMEI(EXPENDITUREI
128,499
{9.397)
119,102
RECONCILIATION OF FUNDS
Total funds brought forward
171,655
9.397
181,052
TOTAL FUNDS CARRIED
FORWARD
,154
300,154
11. TANGIBLE FIXED ASSETS
Computer
equipment
COST
At 1 April 2022 and 31 Ma￿h 2023
1.720
DEPRECIATION
At 1 April 2022
Charge for year
1,147
573
At 31 March 2023
1,720
NET BOOK VALUE
At 31 March 2023
At 31 March 2022
573
Page25
continued...

Windsor and Maidenhead Youlh and
Communi
Counsellin
SeNice
Notes to the Financial Statements- continued
for the Year Ended 31 March 2023
12. DEBTORS: AMOUNTS FALLING DUE wrrHIN ONE YEAR
31.3.23
31.3.22
Trade debtors
Other debtors
Prepayments and acc￿￿ income
99,863
55
34,225
98,713
1,255
49,102
134.143
149,070
13. CREDITORS: AMouNfs FALLING DUE wrrHIN ONE YEAR
31.3.23
31.3.22
Trade credrtors
Taxation and social security
Other credito
71,212
4,887
236.846
55.843
1,388
271,861
312,945
329.092
Included in creditors is deferred income. As noted in the accounting policies. the charty
includes income in the SOFA once il is entitled to that income.
In the case of income received for training course5. income is deferred and malched lo the
costs when the course takes place.
In the case of project income. a grant may be provided to cover a certain period of time, and
the costs will be spent over the same period. The income is, therefore, split over the term in
ac¢ordance wtth the performan￿ of the tasks ￿lating to that woject.
14. MOVEMEpif IN FUNDS
Nel
movement
in funds
At
31.3.23
At1.4.22
Unrestricted funds
General fund
3(M).154
93,152
393,306
Restrlcted funds
Children in need
6.080
6,080
TOTAL FUNDS
3(K).154
99,232
399,386
Page 26
continued..

ndsor and Maidenhead Youth and
Cornmunit Counsellin
Service
Notes tothe Financial Statements- contin
for the Year Ended 31 March 2023
14. MOVEMETrrr IN FUNDS- Continued
Net movement in funds. included in the above are as folknvs:
IrKorning Resou￿$ Movement
rewurw expended
in ￿ndS
Unrestricted funds
General fund
942,879
{849,727)
93,152
Restricted funds
Children in
24.280
(18,2CK))
6,080
TOTAL FUNDS
7,159
(867,927)
99,232
Comparatives for movement In funds
Nel
movement
in funds
At
31.3.22
A11.4.21
Unrestricted funds
General fvnd
171,655
128.499
300,154
Restricted funds
Children in need
9,397
(9.39n
TOTAL FUNDS
181,052
119,102
300.154
Comparative net movement tn fu￿ts. ind￿Jed in the above are as follows.,
Ino)ming Resouw MovenEnl
resources eynded
in funds
Unrestricted funds
General lu￿1
690,046
1561,547)
128,499
Restricted fun¢ts
Children in need
29.99)
{39.396)
(9,397)
TOTAL FLINDS
720,045
1600,943)
119,102
Page 27
continued...

Wndsor and M8MYenhe8d Youth and
Commun
Counsellin
Service
Nbtes lolhe Financial Slalements- continued
for the Year Ended 31 March 2023
14. MOVEMENT IN FUNDS- Continued
A currentyear 12 months and prior year 12 months combined position is as follows".
Nel
movement
in IuvK15
At
31.3.23
A11.4.21
Unrestricted funds
General fund
171.655
221,651
393,306
Restricted funds
Children in n￿d
9,397
(3.31n
6.080
TOTAL FUNDS
181.052
218.334
399.386
A current year 12 months and prior year 12 months ccfflbined net movemenl in funds,
included in Ihe above are as follow3:
In(orning
resour￿$
Re9)urces Movement
exFended
in funds
Unrestrlcted ￿ndS
General fund
1,632,925 (1,411,274)
221,651
Restrlcted lunds
Children in need
54.279
{57,5￿)
(3.317)
TOTAL FUNDS
1,687.204 (1.468,870)
218,334
1& RELATED PARTY DISCLOSURES
There were no related party transactions for the year ended 31 Maich 2023.
Pag8 28