OpenCharities

This text was generated using OCR and may contain errors. Check the original PDF to see the document submitted to the regulator.

2023-03-31-accounts

THE HOPE HUB Charitable Incorporated Organisation 1176452 Trustees’ Report and Financial Statements for year ended 31 March 2023

Working to PREVENT & END homelessness in Surrey Heath & surrounding areas

REPORT AND FINANCIAL STATEMENTS

For the period 1 April 2022 to 31 March 2023

1

THE HOPE HUB Charitable Incorporated Organisation 1176452 Trustees’ Report and Financial Statements for year ended 31 March 2023

CONTENTS
Page
Legal and Administrative Information 3
Report of the Trustees 4
Impact Overview by Chief Executive 9
Acknowledgements 14
Independent Examiner’s Report 16
Statement of Financial Activities 17
Balance Sheet 18
Notes to the Financial Statements 19

2

THE HOPE HUB Charitable Incorporated Organisation 1176452 Trustees’ Report and Financial Statements for year ended 31 March 2023

Legal and Administrative Information

Charity Name: The Hope Hub
Charity Registration Number: 1176452
Registered Address: St Mary’s Church and Centre
Park Road, Camberley,
Surrey GU15 2SR
Operating Address: Rear of Library,
Knoll Road, Camberley,
Surrey GU15 3SY
Trustees: Rev Christopher Richardson
Mr Andrew Booth
Mr David Reed
Mrs Trudy Rankin
Rev Glyn Thomas (resigned 30 April 2022)
Chief Executive: Mags Mercer
Independent Examiner: Jill Kingscott FCA
Bank: CAF Bank Ltd
25 Kings Hill Avenue, Kings Hill
West Malling, Kent ME19 4JQ
Co-operative Bank Plc
PO Box 250, Delf House
Southway, Skelmersdale. WN8 6WT

3

THE HOPE HUB Charitable Incorporated Organisation 1176452

Trustees’ Report and Financial Statements for year ended 31 March 2023

REPORT OF THE TRUSTEES

The Trustees present their report and financial statements for the year ended 31 March 2023.

The financial statements have been prepared in accordance with the accounting policies set out in note 1 to the financial statements and comply with The Hope Hub Constitution document, the Charities Act 2011 and the Statement of Recommended Practice: Accounting and Reporting by Charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102).

Objectives and Aims of the Charity

The Hope Hub (referred to here as the Charity or THH) is a Charitable Incorporated Organisation (CIO). Constituted in December 2017 following an independent consultation commissioned by the Local Authority that recognised the need to establish a charity for the relief of poverty and specifically to support vulnerable individuals (18+) who are homeless, at risk of becoming homeless, suffering with addiction(s), poor mental health, unemployment and/or social isolation. The CIO was formed by the Churches Together in Camberley (CTC) to deliver a person-centred approach and to support each individual, positively empowering them towards independent living.

Aims

The charitable aims of the charity are to provide HOPE through a

H = Holistic range of services by qualified and trained staff and volunteers

O = Open access for all who need our services within the Borough and surrounding areas

P = Person Centred with a strengths-based approach, working with each person

E = Empowering each person to move towards independent living

The charity strives to achieve these aims by providing a SERVICES PATHWAY comprising Crisis Support and Empowerment Services including Outreach and a 6 bedroom Emergency Accommodation Service (EAS) :

Crisis Support

Empowerment Services

4

THE HOPE HUB Charitable Incorporated Organisation 1176452

Trustees’ Report and Financial Statements for year ended 31 March 2023

Public Benefit Statement

The Charity serves the public benefit by helping to reduce anti-social behaviour, crime and demand on statutory services such as hospitals, health services, local authorities and police. This is achieved through the provision of intense support to individuals via our SERVICES PATHWAY, delivering direct cost savings benefit to the public purse.

The Charity also provides a service to the general public through its website, social media, open days and other events by raising awareness and providing information/awareness and education about the local and national housing climate.

STRUCTURE, GOVERNANCE AND MANAGEMENT

Governing Document

The governing document of the Charity is The Hope Hub Constitution which was signed and registered on 22 December 2017.

Trustee Selection

The Charity is a faith-based charity and the Trustees serve for a period of three years after which they are eligible for reappointment. New Trustees are appointed by resolution of the Board. The Board advertises for new Trustees with appropriate skills through local churches and the Voluntary Support North Surrey network and other appropriate media.

Organisational structure

The Hope Hub is a CIO (Charitable Incorporated Organisation). The Board of Trustees determines the policies of the Charity and may be involved in staff selection, particularly for a management post or as requested by the Chief Executive.

The Trustees during the year were:

Rev Chris Richardson Andrew Booth David Reed Trudy Rankin FCA Treasurer Rev Glyn Thomas (Resigned 30 April 2022)

Except where noted otherwise, all the above trustees served throughout the period and up to the date of signature of the financial statements.

The Board delegates to the Chief Executive management responsibility to carry out the development and day to day management functions of the Charity.

The Charity is not part of a wider network and is reliant on the support of Surrey Heath Borough Council, Surrey, and all the funders and supporters to fulfil its objectives. During the year the Charity has provided the full SERVICES PATHWAY operating from 3,000 sq. ft. premises owned by Surrey Heath Borough Council in Camberley, Surrey. 212 service users have accessed services 8,800 times. In addition, we have housed 40 people at our 6 bedroom Emergency Accommodation Service (EAS) since opening the service in January 2022 in partnership with Surrey Heath Borough Council. Please refer to Impact Overview (pages 9-13) for more information.

The Charity is a member of Homeless Link and the NCVO (National Council for Voluntary Organisations). The Chief Executive is a qualified member of the Institute of Fundraising and a qualified Chartered Manager through the Chartered Management Institute.

Risk Management Statement

The Trustees follow a programme of risk management as part of the Charity’s continuous improvement strategy. THH has adopted a Risk Management Policy delegating day to day operations and management thereof to the Chief Executive and a quarterly review is held at each meeting with the Board of Trustees. All the charities’ policies have a review date when they are reviewed, updated and re-presented to the Board of Trustees.

Health and Safety

THH has health and safety management policies in place intended to ensure the charity operates safely and in full compliance with the relevant health and safety legislation. Health and Safety and training of staff and volunteers is reviewed at each quarterly meeting with the Board of Trustees. All insurances are up to date and displayed within the building. Periodic health and safety inspections may be carried out by the Authorities and recorded accordingly.

5

THE HOPE HUB Charitable Incorporated Organisation 1176452

Trustees’ Report and Financial Statements for year ended 31 March 2023

Reserves Policy

The Trustees regularly review The Hope Hub’s reserves having regard to the need to:

Surrey Heath Borough Council provided a “Pump Prime Fund” for The Emergency Accommodation Service when the service commenced and this provides a reserve for the Night Services should the cost of the services not be covered by income during the year. The balance on this Fund at the 31 March 2023 was £114,231 (2022: £128,408).

The Charity has adopted a policy of building and maintaining reserves sufficient to cover between 4-6 months of the operating costs of the Day Service in order to secure the continued provision of these services despite the unpredictability of funding streams, changing eligibility criteria and statutory funding. At the 31 March 2023, the balance of the Designated Operating Reserve was £104,118 (31 March 2022: £90,000) and post the year end a further £10,000 has been transferred from Unrestricted Funds to the Designated Operating Reserve. The Reserve is kept in a separate bank account, ringfencing these funds to provide a cushion against variations in income, whether seasonal or driven by events.

REVIEW OF FINANCIAL POSITION

The Charity is a non-profit making organisation. The financial activities for the year and the balance sheet as at 31 March 2023 are as shown in the financial statements on pages 17 to 29.

The Hope Hub was successful in securing a healthy mix of funding during the year and has continued to operate good stewardship over expenditure. In the year ended 31 March 2023, income of £434,663 was secured (2022: £501,734). The Hope Hub is grateful for, and reliant upon the continued support of Surrey Heath Borough Council, Surrey County Council and a wide range of partners including Trust and Grant Funders, Statutory bodies, Community and Faith Groups, Businesses, and other Donors including members of the general public. All income is used for the purposes for which it is given.

The charts below illustrate the funding mix during the year and in the prior year and are based on the analysis of income on page 21:

----- Start of picture text -----
Source of Funds year ended 31 March 2023
Faith Groups
Community Fund Benevolent Unrestricted, 2.4%
raising Restricted, 3.0% Restricted, 2.3% Events , 0.7%
Statutory Grant
Unrestricted, 3.5%
Public Donations & Gift Aid
Unrestricted, 4.4%
Statutory Grant
Trust/Grant Restricted,
Restricted, 5.8% 43.0%
Trust/Grant Unrestricted,
5.6%
Community Fund raising
Restricted, 5.8%
Corporate Donations
Restricted, 0.3%
Corporate Donations
Unrestricted, 8.6%
Housing benefit, 14.7%
----- End of picture text -----

6

THE HOPE HUB Charitable Incorporated Organisation 1176452

Trustees’ Report and Financial Statements for year ended 31 March 2023

----- Start of picture text -----
Source of Funds year ended 31 March 2022
Trust/Grant Community Fundraising
restricted &
Unrestricted, 4.8%
Faith Groups & Other unrestricted, 3.2%
Unrestricted, 2.8%
Donations Public
Unrestricted, 2.9%
Corporate Unrestricted,
2.5%
Statutory Grant
Unrestricted, 11.6%
Statutory Grant
Restricted, 48.6%
Benevolent Restricted,
3.6%
Trust/Grant Restricted,
15.1%
Donations Corporate
Restricted, 5.0%
----- End of picture text -----

Total expenditure for the period ended 31 March 2023 was £401,997 including depreciation (2022: £267,604 ) which represents the operating costs of delivering the various services and projects offered by the charity during the year. THH operates from premises provided by Surrey Heath Borough Council with no ongoing rent. The Charity is responsible for internal maintenance, decoration and all utilities.

Net income for the year ended 31 March 2023 was £32,665 (2022: £234,131).

The current inflationary pressure in the economy impacted our running costs during the year and this is likely to continue in the year ahead, particularly significant are the high utility bills expected and pressure on salaries. These pressures may also impact the ability of funders to donate in the year ahead. However, the Charity has ended the year with strong reserves which should help us to weather the storm.

The total funds carried forward at 31 March 2023 were £460,968 (2022: £428,303). Of the total funds, £152,495 were held in Restricted Funds (2022: 186,846) meaning that they are restricted to purposes specified by the donor, £104,118 (2022: £90,000) was held in a Designated Operating Reserve as described under the reserves policy section above and the remaining £204,355 (2022: £151,457) was held in the Unrestricted General Fund for continued delivery of services in the next financial year.

7

THE HOPE HUB Charitable Incorporated Organisation 1176452

Trustees’ Report and Financial Statements for year ended 31 March 2023

RESPONSIBILITIES OF THE TRUSTEES

The trustees are responsible for preparing the Trustees’ Report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom General Accepted Accounting Practice).

The law applicable to charities in England and Wales requires the trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charity and of the incoming resources and application of resources of the charity for that period.

In preparing these financial statements, the trustees are required to:

The trustees are responsible for keeping sufficient accounting records that disclose with reasonable accuracy at any time the financial position of the charity and enable them to ensure that the financial statements comply with the Charities Act 2011, the Charity (Accounts and Reports) Regulations 2008 and the provisions of the Constitution. They are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

This Trustees’ Report on pages 4 to 8 has been approved by the Board of Trustees:

Rev Christopher Richardson

Chair of Trustees Date: 21st September 2023

8

THE HOPE HUB Charitable Incorporated Organisation 1176452

Trustees’ Report and Financial Statements for year ended 31 March 2023

IMPACT OVERVIEW by Chief Executive, Mags Mercer

Each year is fast changing, challenging and life transforming for the many, and varied Service Users we deliver our comprehensive range of services for. Since COVID-19 in particular, the theme continues as we witness mental health deterioration for the vulnerable and food, fuel, unemployment and homeless poverty becoming ever more visible. We remain committed to supporting anyone aged 18+ who needs our holistic and empowering services.

During the year, we refreshed our focus and approach to re-build a regular Volunteer base and by the end of March 2023, had successfully secured 20 Volunteers. We also began the comprehensive Investing in Volunteers (IiV) UK quality standard for good practice in Volunteer Management programme with a goal to complete it and receive the official award by the end of next year, and we are on track to achieve this. Additionally, we achieved Disability Confident employer status.

Through a range of funding projects, we were able to increase our Living Well portfolio of Workshops delivering Affordable Cookery across the Borough, Budgeting and Money Management, Creative Art, Feel Well Workshops, Health for Life, Healthy January campaign and Anger Awareness and coping strategies. Our Training and Employment services also expanded and 24 Service Users secured employment. (see below)

Food parcels, cooked meals and support with the basic necessities of life remain high on the needs list for our Service Users and we give out 20-30 food parcels a week. We served twice as many meals during the last year at the Day Service than the previous and an additional 1,643 meals at our Emergency Accommodation Service. We would not be able to do this without the supermarket donations, church donations, foodbanks and the incredible Community at large who respond so generously to our social media requests.

During the period April 2022-Mar 2023, we supported 212 Service Users and our services were accessed 8,800 times, an average of 41.5 times each .

Of the 212 Service Users, 136 were male, 67 female, 2 LGBTQ and 39 BAME. Services Users were aged between 18 – 77.

DAY SERVICES:

THH was a Warm Hub Dec ’22Mar ‘23 1 1 ordon venue : pened an Bedrooms pen 1 .3 hrs . am elcome vening Meal vening 1:1 support update THH ay Services nformal ames Chat ncourage mpower ngage at THH ay Services secure permanentaccommodation tng emp

Emergency Accommodation Service (EAS):

Changing Futures Programme (Bridge the Gap (BtG) partnership with Surrey County Council))

We operate from a strengths based, trauma informed approach with our Service Users, many of whom are complex and have multiple disadvantages. We work with ex offenders/those on probation, struggling with poor mental health and those with addiction(s). Our comprehensive Services Pathway provides a CRISIS drop- in service and EMPOWERMENT gives each person 1:1 case work support and access to our full range of LIVING WELL workshops, training and

9

THE HOPE HUB Charitable Incorporated Organisation 1176452

Trustees’ Report and Financial Statements for year ended 31 March 2023

employment/volunteering coaching. We also continue to benefit from partnership with Frontline debt advice as they support our Service Users with debts typically greater than £3,000, usually operating from our 3,000 sq ft day services building.

We thank the MANY who have donated food and emergency items to us allowing us to give to those in need. Regular donations from Sainsburys, Waitrose, Cooks, Lightwater, St ohn’s Hartley Wintney & Our Lady Queen of Heaven churches. Hart & Crowthorne Foodbanks & Community Donations enabled us to cook healthy and nutritious meals. We served a total of 5,172 meals and gave/delivered a further 500 food parcels with recipes designed for the contents.

Support and recognition of our work has thankfully again been strong and we were successful in securing funding through statutory partnerships and trust/grant funders throughout the year. Additionally, corporate support and volunteering has increased as has local community, business support and individual donors. It is so encouraging for the staff and volunteer team who work under pressure most of the time to witness the incredible backing and support from our partners, funders and across the community.

been strong and we were

Our Service Users tell us:

“Thanks for the “Thank you everyone at Coming to the immense The Hope Hub. I couldn’t Affordable Cookery support I have turned my life course has boosted my received from around without your help, self-confidence. I’ve got ALL members support and a L2 qualification to of The Hope encouragement”. show I am work ready Hub I engaged and can go back to Homeless to housed & with and work in Catering. moving towards especially the becoming work ready. Female , 40’s EAS staff that Male 40’s helped and supported me “I am over the moon! Can’t believe it!. I was whilst staying at the house. homeless, I am now housed and supported into employment within 10 days. Thank You Team Hope Male, 30’s Hub!” Male 30’s

10

THE HOPE HUB Charitable Incorporated Organisation 1176452

Trustees’ Report and Financial Statements for year ended 31 March 2023

Celebrating Service User and Volunteer Successes

Part of our culture is to celebrate good news when our Service Users and Volunteers achieve a qualification, complete a training module in digital skills, budgeting, coaching, affordable cookery, get a home or secure a volunteering placement or employment. Certificates are regularly awarded to all course completers.

Living Well Workshops

Through key funding, we have been able to deliver Affordable Cookery courses across the Borough, run a Happy Healthy Event in January, deliver Creative Art, Basic Budgeting and a range of Tenancy support and wellbeing workshops including anger awareness and coping strategies. These are fundamental to help individuals learn new skills as they move towards independence.

Christmas Bonanza!

We received terrific Corporate support this Christmas and again were able, through this amazing community to be generous to Service Users at Christmas in December 2022 with clothing gifts, voucher/gift cards and food parcels. Through benevolent funding and statutory support, we were able to place all homeless people into a hotel for the period statutory services were closed and provide them with food for the period for the 5[th] consecutive year. We held a number of festive events and the Mayor of Surrey Heath joined us for one our festive events.

11

THE HOPE HUB Charitable Incorporated Organisation 1176452

Trustees’ Report and Financial Statements for year ended 31 March 2023

We sadly lost two Service Users during the year in difficult circumstances and staff attended funerals and met with family members. We held separate ‘Remembering Name’ events at our Day Service so friends, family and staff team could come and share their own memories and reflections.

Valuing Productive Partnerships

Considerable strategic input is provided to all our partners and funders and we greatly value being able to participate with qualitative and relevant information helping to shape the services and statutory support that is needed by our Service Users. We work with all statutory bodies and agencies in the Borough and surrounding areas from hospitals, P’s, NHS CC , Probation, Local and County Authorities, Police, OPCC, Citizens Advice, Community groups, Addiction agencies and foodbanks/services acting as an intermediary with the Authorities on complex multi-agency cases. Additionally, the Emergency Accommodation Service is a partnership project with Surrey Heath Borough Council and part funded by claiming Housing Benefit for tenants.

Valuing Volunteers & working towards our Investing in Volunteers Award (IiV)

THH would not be able to deliver the range of services without our ever increasing valued volunteer team and a staff team who go beyond the call of duty and regularly volunteer to support Service Users, attend community and other events at evenings and weekends. By the end of the period our volunteers and staff members averaged a combined total of 80 volunteers hours per week . This represents a significant donation and when calculated at the current UK Living Wage, represents a social return on investment (SROI) of circa £43,000 per annum but when calculated at the professional rate for the services provided, it represents considerably more.

Through our Service User Forum, we actively encourage Service Users to shape our services so we adapt and ensure we are only delivering services that are really needed. We value those with lived experience and several participated in Changing Futures and Peer support events including the design of the Changing Futures logo which was voted for by all partners in Surrey Changing Futures.

We have increased our presence on facebook and twitter and had a re-fresh of our website through funding from a corporate donor which we will continue to enhance going forward. We remain active at local events as shown by the photos on page 13). Our quarterly e-News continues via mailchimp and is well received by partners, funders and supporters. All staff and key volunteers have been trained in safeguarding and fire safety in case of an emergency. The charity policies have all been updated in line with review dates and shared with the staff and volunteer team. Records of training are held centrally.

At the end of March 2023, 19 people worked at the charity but most were part time giving a Full Time Equivalent of 11 people. The split of the 19 staff between night and day services was 9 permanent members of staff working on Day services, 5 permanent staff and 5 adhoc cover staff working at the EAS (night service). The full time member of staff who supervises the EAS service also works on day services. In addition, one permanent vacancy was available at our Day service at the end of the period.

12

THE HOPE HUB Charitable Incorporated Organisation 1176452

Trustees’ Report and Financial Statements for year ended 31 March 2023

During the year, the Mayor of Surrey Heath BC awarded THH for their efforts and service delivery throughout the pandemic. Separately, Camberley Heroes also recognised leadership of the charity. We welcomed a visit from His Honour Christopher Critchlow to the Day Service and at the end of his year as High Sheriff of Surrey, received a leadership award. This was a welcome boost to the fantastic team efforts.

Triple Award Year for The Hope Hub : LtoR: Mayor of Surrey Heath for our work throughout the pandemic. Two Leadership Awards received from Camberley Heroes & High Sheriff of Surrey

Development Plans for Financial Year 2023-24

We look ahead being thankful for the year that has past and all that has been achieved by our Service Users, amazing staff team and volunteers and the various funders that enable us to operate. We know each day brings fresh and different challenges, situations and people to support but we are spurred on by the incredibly motivated and committed team, funders and supporters, our volunteers and the lives of the individuals we see turned around.

13

THE HOPE HUB Charitable Incorporated Organisation 1176452

Trustees’ Report and Financial Statements for year ended 31 March 2023

ACKNOWLEDGEMENTS - Rev Chris Richardson, Chair of Trustees

The Trustees would like to record their appreciation and thanks to the staff and volunteers who have worked so hard to support the vulnerable Service Users we support. In addition, the Trustees once again wholeheartedly thank Mags Mercer, Chief Executive, for her continued dedication and stewardship of The Hope Hub. We acknowledge and thank the Community at large who support the work of The Hope Hub, often behind the scenes and, without whom, we would not be able to deliver such a diverse range of services. Lastly, we remain ever thankful of course to our statutory partners, funders, churches, community groups, businesses and supporters acknowledged below:

Funders, Partners and Supporters in FY22-23 include:

Trust/Grant Funders: (alphabetical order) Catalyst Chobham Poor Fund Coop & Funeral Community Fund Community Foundation for Surrey (CFSy) Frimley Fuel Allotment Crisis fund (FFA) Garfield Weston Foundation Giving Force Foundation Help the Homeless John Ray Charity Lloyds Bank Foundation Mrs Smith & Mount Trust The Wisley Foundation The National Lottery (TNL) Statutory Funding: Surrey County Council – Bridge the Gap Pilot (SyCC) Surrey County Council - Changing Futures (SyCC) Surrey Heath Borough Council – Revenue grant, Warm Hub & Happy Healthy Living grants (SHBC) NHS/Clinical Commissioning Group Office of Police & Crime Commissioner (OPCC) County Councillor grants x 3

Housing Benefit funding is received for Tenants to support the running costs of the Emergency Accommodation Service and is recorded as income.

Faith Groups: Frimley Baptist Church Frimley Green Methodist Church Highcross Church Lady Queen of Heaven Church, Frimley Mytchett Baptist Church Mytchett Ministries St Michael’s Church, Camberley St ohn’s Church, Hartley intney and Naomi’s atch group The Brook Church, Bagshot

Benevolent Funding:

Frimley Fuel Allotments (FFA benevolent) Surrey Heath Borough Council (SHBC) Hope at Home

Legacy Gift:

Mrs Betty Marshall

Corporate Funding:

Asda Foundation Co-op Store (Old Dean, Camberley) Genesis Biotech Herrington Carmichael J Haslam

14

THE HOPE HUB Charitable Incorporated Organisation 1176452

Trustees’ Report and Financial Statements for year ended 31 March 2023

Vodafone S C Johnson Trades Kenson SJ Vickery Estate Agents Waitrose plc

Community Groups: Camberley Gardeners Corrina Lodge (cycling) ordon’s School – First Give Golf Club Event Brownies

Other:

Various donations across the Community and businesses Various fundraising events by individuals including schools and students Continual stream of donations of dried food, emergency items from individuals, groups and churches Social Media and online donations via Just Giving, Benevity Cause, Golden Giving, Easy Fundraising & SH Lottery. Individual donors and regular givers Gift Aid – HMRC

15

THE HOPE HUB Charitable Incorporated Organisation 1176452

Trustees’ Report and Financial Statements for year ended 31 March 2023

Independent Examiner’s Report to The Trustees of The Hope Hub

I report to the Trustees on my examination of the financial statements of The Hope Hub (“the Charity”) for the year ended 31 March 2023.

Responsibilities and basis of report

As the Trustees of the Charity you are responsible for the preparation of the financial statements in accordance with the requirements of the Charities Act 2011 (“the Act”).

report in respect of my examination of the Charity’s financial statements carried out under section 145 of the 2011 Act and in carrying out my examination I have followed all the applicable directions given by the Charity Commission under section 145(5)(b) of the Act.

Independent Examiner’s statement

I have completed my examination. I confirm that no material matters have come to my attention in connection with the examination which give me cause to believe that in any material respect:

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the financial statements to be reached.

Jill Kingscott FCA

Woodhurst,

Horsham Lane

Ewhurst

Surrey GU6 7SW

Date: 21 September 2023

16

THE HOPE HUB Charitable Incorporated Organisation 1176452

Trustees’ Report and Financial Statements for year ended 31 March 2023

THE HOPE HUB

Statement of Financial Activities year ended 31 March 2023

Notes
Incoming resources
Donations and legacies
Income from EAS
Other trading activities
Interest income
Total Income
2
Resources expended
Raising funds
Charitable activities
Depreciation &
Amortisation
Total Expenditure
3
Net
income/(expenditure)
Transfers between funds
Net movement in funds
Reconciliation of funds:
Total funds brought
forward
9 &10
Total funds carried
forward*
9 &
10		 Unrestricted
Funds year
ended
31/3/23
Unrestricted
Designated
Operating
Reserve
Fund year
ended
31/3/23
Restricted
Fund -
Benevolent
year ended
31/3/23
Other
Restricted
Funds
year
ended
31/3/23
Total
Funds
year
ended
31/3/23
Total
Funds
year
ended
31/3/22
£
£
£
£
£
£
119,386
-
12,367
235,899
367,651
497,517
63,883
- - -
63,883
-
2,484
- - -
2,484
4,217
526
118
- -
644
-
186,279
118
12,367
235,899
434,663
501,734
8,912
- - -
8,912
7,871
105,825
-
13,071
269,545
388,441
255,185
4,645
- - -
4,645
4,548
119,381
-
13,071
269,545
401,997
267,604
66,898
118
-
704
-
33,646
32,665
234,131
(14,000)14,000
- - - -
52,898
14,118
-
704
-
33,646
32,665
234,131
151,457
90,000
5,351
181,495
428,303
194,172
204,355
104,118
4,647
147,849
460,968
428,303

*EAS- Emergency Accommodation Service

The statement of financial activities includes gains and losses in the year.

The notes on pages 19 to 29 form part of these financial statements.

17

THE HOPE HUB Charitable Incorporated Organisation 1176452

Trustees’ Report and Financial Statements for year ended 31 March 2023

THE HOPE HUB Balance Sheet as at 31 March 2023

Notes
Fixed assets
Intangible assets
5
Tangible assets
6
Total fixed assets
Current assets
Debtors
7
Cash
Total current assets
Creditors:amounts
falling due within one
year
8
Net current assets
Net Assets
Funds of the Charity
Restricted Funds
9/10
Unrestricted Funds
9/10
Total Funds		 Unrestricted
General
Fund at
31/3/23
Unrestricted
Designated
Operating
Reserve
Fund at
31/3/23
Restricted
Benevolent
Funds at
31/3/23
Restricted
Funds at
31/3/23
Total
Funds
at
31/3/23
Total
Funds
at
31/3/22
£
£
£
£
£
£
1,219
-
- -
1,219
2,440
2,874
-
- -
2,874
6,298
4,093
-
- -
4,093
8,739
819
-
- -
819
9,139
245,007
104,118
4,646
147,849
501,620
412,152
245,827
104,118
4,646
147,849
502,439
421,291
45,565
-
- -
45,565
1,727
200,261
104,118
4,646
147,849
456,874
419,564
204,355
104,118
4,646
147,849
460,968
428,303
-
4,646
147,849
152,495
186,845
204,355
104,118
- -
308,473
241,457
204,355
104,118
4,646
147,849
460,968
428,303

The notes on pages 19 to 29 form part of these financial statements.

Approved by the Board of Trustees on 21st September 2023.

Rev Christopher Richardson Chair of the Trustees

18

THE HOPE HUB Charitable Incorporated Organisation 1176452 Trustees’ Report and Financial Statements for year ended 31 March 2023

Notes to the Financial Statements

1) Accounting Policies

a) Basis of preparation

These financial statements have been prepared under the historical cost convention with items recognised at cost or transaction value.

The financial statements have been prepared in accordance with:

The charity has taken advantage of the provisions in the SORP for charities applying FRS 102 Update Bulletin not to prepare a Statement of Cash Flows.

The charity constitutes a public benefit entity as defined by FRS 102.

b) Going Concern

At the time of approving the financial statements, the Trustees have a reasonable expectation that the charity has adequate resources to continue in operational existence for the foreseeable future. Thus, the Trustees have adopted the going concern basis of accounting in preparing the financial statements.

c) Charitable Funds

T he Charity has the following types of funds which require separate disclosure:

d) Tax Status

As a registered charity, the charitable activities of this organisation are exempt from corporation tax.

e) Incoming Resources

Income is included in the Statement of Financial Activities when the charity becomes entitled to the resources, and it is more likely than not that the Trustees will receive the resources, and the monetary value can be measured with sufficient reliability.

There has been no offsetting of assets and liabilities, or income and expenses, unless required by the FRS 102 SORP or FRS 102.

Grants and donations are only included in the SoFA when the general income recognition criteria are met.

19

THE HOPE HUB Charitable Incorporated Organisation 1176452 Trustees’ Report and Financial Statements for year ended 31 March 2023

In the case of performance related grants, income is only recognised to the extent that the charity has provided the specified goods or services as entitlement to the grant only occurs when the performance related conditions are met.

The charity has received local government grants in the reporting period.

Gifts in kind, such as clothing and food, are made for the benefit of clients. As these have no material benefit to the Charity they are not valued under incoming resources.

The value of any volunteer help received is not included in the accounts but is described in the Chief xecutive’s Report.

Gift Aid receivable is included in income where there is a valid declaration from the donor. Any Gift Aid amount recovered on a donation is considered to be part of that gift and is treated as an addition to the same fund as the initial donation unless the donor has specified otherwise.

f) Resources Expended

Liabilities are recognised where it is more likely than not that there is a legal or constructive obligation committing the charity to pay out resources and the amount of the obligation can be measured with reasonable certainty.

g) Tangible Fixed Assets for use by the Charity

The acquisition of minor capital items below £1,000 are charged to the Statement of Financial Activities in the year of purchase. Capital items over £1,000 and with a useful life of more than one year are capitalised and depreciated on a straight-line basis over their useful lives in accordance with the following:

Computer Hardware: 3 years
Kitchen Equipment: 5 years
Furniture, Fixtures & Fittings: 5 years
Furniture, Fixtures & Fittings Emergency Accommodation Service: 2 years

Tangible assets over £1,000 purchased using restricted funds are expensed against the relevant fund in the year and the asset is transferred to the unrestricted general fund.

h) Intangible Fixed Assets for use by the Charity

The charity has intangible fixed assets, that is, non-monetary assets that do not have physical substance but are identifiable and are controlled by the charity through custody or legal rights. Such assets costing over £1,000 and with a useful life of more than one year are amortised on a straight line basis over their useful lives in accordance with the following: CRM software: 5 years

Intangible assets over £1,000 purchased using restricted funds are expensed against the relevant fund in the year and the asset is transferred to the unrestricted general fund.

i) Cash and cash equivalents

Cash includes cash in hand and deposits held at call with banks.

j) Debtors

Debtors including trade debtors, amounts the charity has paid in advance (prepayments), and amounts receivable from HMRC in relation to Gift Aid recoverable, are measured on initial recognition at settlement amount. Subsequently, they are measured in accordance with the cash or other consideration expected to be received.

k) Creditors due within one year

Trade creditors are obligations to pay for goods or services that have been acquired in the ordinary course of operations from suppliers. ther creditors include amounts payable for mployer’s N on staff salaries. Creditors are measured at settlement amounts less any trade discounts.

20

THE HOPE HUB Charitable Incorporated Organisation 1176452

Trustees’ Report and Financial Statements for year ended 31 March 2023

2. Analysis of Income

Year ended 31 March 2023

Donations and legacies
Community Fundraising
Donations Corporate
Donations Faith Groups
Donations Public
Gift Aid
Statutory Grant
Trust/Grant Funders
Benevolent income (clients)
Total donations and
legacies
Income from Housing Benefit
Service Charge Income
Total income from
Emergency
Accommodation Service
(EAS)
Other trading income -
events
Bank interest
Total Income		 Unrestricted
Funds 2023
Unrestricted
Designated
Operating
Reserve
Fund 2023
Restricted
Funds -
Benevolent
2023
Other
Restricted
Funds 2023
Total
Income
2023
Total
Income
2022
£
£
£
£
£
£
13,242
-
-
25,000
38,242
15,862
37,325
-
-
1,500
38,825
37,576
10,271
-
- -
10,271
6,914
16,901
-
- -
16,901
14,643
2,226
-
- -
2,226
2,536
15,071
-
500
186,223
201,794
307,526
24,349
-
1,900
23,176
49,425
104,808
- -
9,967 -
9,967
7,652
119,386
-
12,367
235,899
367,651
497,517
61,993
-
- -
61,993
-
1,890
-
--
1,890
-
63,883
-
- -
63,883
-
2,484
-
--
2,484
4,217
526
118
--
644
-
186,279
118
12,367
235,899
434,663
501,734

21

THE HOPE HUB Charitable Incorporated Organisation 1176452

Trustees’ Report and Financial Statements for year ended 31 March 2023

3. Analysis of Expenditure

Year ended 31 March 2023

Fundraising Co-ordinator
Fundraising event costs
Total expenditure on
raising funds
Staff salaries and
pensions
Staff recruitment, travel, &
training
Volunteer training &
expenses
Client benevolent
accommodation &
emergency provisions
Client training, coaching
and welfare
Telephones & Data Lines
Office & general admin
Insurance
IT costs
Website and social media
Utilities
New premises set up and
other small capital items
Repairs and maintenance
Legal Fees
Consultancy
Total expenditure on
charitable activities
Depreciation and
Amortisation
Total other expenditure
Total Expenditure
Net income		 Unrestricted
Funds 2023
Designated
Operating
Reserve Fund
2023
Restricted
Funds -
Benevolent
2023
Other
Restricted
Funds
2023
Total
Expenditure
2023
Total
Expenditure
2022
£
£
£
£
£
£
7,757
-
-
-
7,757
6,443
1,155
-
-
-
1,155
1,428
8,912
-
-
-
8,912
7,871
95,362
-
-
219,970
315,332
190,577
832
-
-
3,501
4,333
2,681
1,065
-
-
1,720
2,785
196
-
-
10,300
1,257
11,557
6,927
0
-
2,649
14,775
17,424
18,957
690
-
-
4,042
4,732
3,294
3,080
-
122
3,277
6,479
6,471
1,008
-
-
672
1,679
1,214
705
-
-
1,042
1,746
814
-
-
-
405
405
1,053
1,886
-
-
10,172
12,057
4,785
402
-
-
4,615
5,017
12,474
558.9
-
-
2,893
3,452
1,225
-
-
-
- -
1,429
236
-
-
1,204
1,440
3,090
105,824.83
-
13,071
269,545
388,440
255,185
4,645
-
-
-
4,645
4,548
4,645
-
-
-
4,645
4,548
119,381
-
13,071
269,545
401,997
267,604
66,898
118
-704
-33,646
32,666
234,131

22

THE HOPE HUB Charitable Incorporated Organisation 1176452

Trustees’ Report and Financial Statements for year ended 31 March 2023

4. Staff Costs

4. Staff Costs
Salaries and wages
Social security costs
Pension costs (defined contribution scheme)
Total Staff Costs		 2023
2022
£
£
287,657
175,667
17,929
9,196
9,746
5,714
315,332
190,577

No employees received emoluments including benefits in kind but excluding employer pension contributions for the reporting period of more than £60,000.

Pension contributions are made for eligible employees to a defined contribution pension scheme.

Most of the employees are part time and the average number of employees during the year ended 31 March 2023 was 10 Full Time Equivalent (2022: 8 FTE).

At 31 March 2023 the Full Time Equivalent number of employees was 11 (8 FTE employees at 31 March 2022).

Staff regularly provide additional hours on a voluntary basis and direct the work of volunteers. The Chief Executive has estimated the value of the volunteer hours during the year to be approximately £43k if valued at the living wage (£27k in 2022), but in terms of professional services provided by those volunteers the value would be much higher.

Payroll Administration, Community fund-raising and Service User Training courses were provided by external parties during the year and their cost is therefore analysed under the relevant expenditure category in note 3 rather than being included in Staff Costs.

Trustees are unpaid and do not receive any out-of-pocket expenses other than the reimbursement of any costs incurred on behalf of the Charity.

23

THE HOPE HUB Charitable Incorporated Organisation 1176452 Trustees’ Report and Financial Statements for year ended 31 March 2023

5. Intangible Fixed Assets

Cost at 1 April 2022
Additions during the year
Cost at 31 March 2023
Cumulative Amortisation at 1 April 2022
Amortisation
Cumulative amortisation at 31 March 2023
Net book value at 31 March 2022
Net book value at 31 March 2023		 Day
services
Computer
Software
Total
£
£
6,103
6,103
-
-
6,103
6,103
3,663
3,663
1,221
1,221
4,884
4,884
2,440
2,440
1,219
1,219

6. Tangible Fixed Assets

Cost at 31 March 2022
Additions during the year
Cost at 31 March 2023
Cumulative depreciation at 1 April 2022
Depreciation
Cumulative depreciation at 31 March 2023
Net book value at 31 March 2022
Net book value at 31 March 2023		 Emergency
Night
Accommodation
Furniture,
Fixtures and
Fittings
Day
Services
Furniture,
Fixtures
and
Fittings
Day
Services
Computer
equipment
Total
Tangible
Fixed
Assets
£
£
£
£
3332
5860
6,047
15,239
-
-
-
-
3,332
5,860
6,047
15,239
139
3341
5,461
8,941
1,666
1,172
586
3,424
1,805
4,513
6,047
12,365
3193
2519
586
6,298
1,527
1,347
-
2,874

24

THE HOPE HUB Charitable Incorporated Organisation 1176452

Trustees’ Report and Financial Statements for year ended 31 March 2023

7. Debtors falling due within one year

Debtors and prepayments
Gift Aid Recoverable
Total Debtors		 Unrestricted
General Fund
at
31/3/23
Unrestricted
Designated
Operating
Reserve
Fund at
31/3/23
Other
Restricted
Funds at
31/3/23
Total
Funds
at
31/3/23
Total
Funds
at
31/3/22
£
£
£
£
£
819
-
-
819
4,430
-
-
-
-
4709
819
-
-
819
9,139

8. Creditors falling due within one year

Trade creditors and accrued
expenses
Pensions payable
Deferred Income
Total Creditors		 Unrestricted
General Fund
at 31/3/23
Designated
Operating
Reserve
Fund at
31/3/23
Other
Restricted
Funds at
31/3/23
Total
Funds
at
31/3/23
Total
Funds
at
31/3/22
£
£
£
£
£
3,645
-
-
3,645
863
1,920
-
-
1,920
864
40,000
-
-
40,000
0
45,565
-
-
45,565
1,727

25

THE HOPE HUB Charitable Incorporated Organisation 1176452

Trustees’ Report and Financial Statements for year ended 31 March 2023

9. Movement of Funds – Overview

Unrestricted
Designated Restricted Other Total Total
Unrestricted Operating Fund - Restricted Funds Funds
Funds year Reserve Benevolent Funds year year
ended Fund y/e year ended year ended ended ended
31/3/23 31/3/23 31/3/23 31/3/23 31/3/23 31/3/22
£ £ £ £ £ £
Day Services
Total Income 114,869 - 12,367 212,920 340,156 322,044
Total Expenditure 32,616 - 13,072 232,891 278,579 224,507
-
-
Net Income 82,253 - 705 19,971 61,577 97,537
- - -
Depreciation/Amortisation 2,979 - - - 2,979 4,548
-
Transfers - 14,000 - - - 14,000 -
Funds b/fwd 140,747 - 5,351 51,064 197,162 104,172
Funds c/fwd 206,021 - 4,646 31,093 241,760 197,161
Night Services
Total Income 71,410 - -
22,980		 94,390 179,690
Total Expenditure 82,120 - - 36,655 118,775 38,549
- -
Net Income - 10,710 - -
13,675		 24,385 141,141
- -
Depreciation/Amortisation 1,666 - - - 1,666 -
Transfers - - - - - -
Funds b/fwd 10,710 - - 130,431 141,141 -
-
Funds c/fwd 1,666 - - 116,756 115,090 141,141
Operating Reserve
Total Income - 118 - - 118 -
Total Expenditure - - - - - -
Net Income - 118 - - 118 -
Depn/ Amortisation - - - - - -
Transfers - 14,000 - - 14,000 -
Funds b/fwd - 90,000 - - 90,000 90,000
Funds c/fwd - 104,118 - - 104,118 90,000
Total
Total Income 186,279 118 12,367 235,900 434,664 501,734
Total Expenditure 114,736 - 13,072 269,546 397,354 263,056
-
-
Net Income 71,543 118 705 33,646 37,310 238,678
- - -
Depn/Amortisation 4,645 - - - 4,645 4,548
Transfers - 14,000 14,000 - - - -
Total Funds b/fwd 151,457 90,000 5,351 181,495 428,303 194,172
Total Funds c/fwd 204,355 104,118 4,646 147,849 460,968 428,303

26

THE HOPE HUB Charitable Incorporated Organisation 1176452 Trustees’ Report and Financial Statements for year ended 31 March 2023

10. Movement of Funds - Detail including Restricted Fund Names 10(a) Day Services

Unrestricted - Day
Benevolent Other
FFA Benevolent Fund
FFA Crisis Fund
Mytchett Ministries
SHBC Benevolent
TLC Trust Fund
SHsports cncl-Bike
SSC Fund
Restricted Benevolent
Funds - Day Services
Catalyst MH Worker
CFSy/SyCC Living Well
Lloyds Bank Foundation
CFSy-budgeting and
affordable cookery courses
SyCC-Changing Futures
Lived Experience
John Lewis/Waitrose
NHS-CCG MHCW
Novacyt - Social Enterprise
Screwfix
Wisley Foundation-
Affordable cookery
SHBC Brexit CIF
SHBC Councillor Grant
SHBC Revenue Grant
Surrey CC-Bridge the gap
SCC Fund
SHBC - Healthy 23
The National Lottery
Other Restricted Funds -
Day Services
Total Funds - Day Services		 B/fwd 1/4/22
Total
Income
Total
Expend-
iture
Net Income
in y/e
31/3/23
Dep'n &
Amort'n
Other
Transfers
C/fwd at
31/3/23
140,747 114,869
32,616
82,253
2,979
- 14,000 206,021
135
144
244 - 100
-
-
35
1,503
5,163
6,001 - 838
-
-
665
182
2,400
794 1,606
-
-
1,788
-
2,000
1,534 466
-
-
466
-
2,660
2,660
-
-
-
-
595
-
117 - 117
-
-
478
435
-
- -
-
-
435
2,500
-
1,722 - 1,722
-
-
778
5,351
12,367
13,072 - 705
-
-
4,646
-
25,000
25,000
-
-
-
-
3,482
5,000
8,482 - 3,482
-
-
-
22,395
-
22,395
- 22,395
-
-
-
-
10,000
10,000
-
-
-
-
-
80,019
75,019 5,000
-
-
5,000
-
1,500
1,289 211
211
-
3
25,000
24,997
3
-
-
-
23,995
-
967 - 967
-
-
23,028
2,976
-
167 - 167
-
-
2,809
-
4,676
4,631
45
-
-
45
1,064
-
1,064 - 1,064
-
-
0
-
890
890
-
-
-
-
-
31,500
31,500
-
-
-
-
-
4,782
5,842
1,060 4,782
-
-
-
0
1,937
-
1,937 - 1,937
-
-
0
-
500
500
-
-
-
-
-
22,993
22,993
-
-
-
-
51,064 212,920
232,891
- 19,971
-
-
31,093
197,162 340,156
278,579
61,577
2,979
- 14,000 241,760

27

THE HOPE HUB Charitable Incorporated Organisation 1176452

Trustees’ Report and Financial Statements for year ended 31 March 2023

10. Movement of Funds - Detail including Restricted Fund Names (continued)

10 (b) Night Services

Unrestricted - Night
SHBC-EAS Pump Prime
EAS Garden Project
TLC Trust Fund
SWEP
TNL
SHBC - Cllr Grant EAS
Help the Homeless
Office Police & Crime
Commissioners
Other Restricted Funds - Night
Services
Total Funds - Night Services
10 (c) Designated Operating
Reserve
Grand Total Funds Day & Night
Services		 C/fwd at
31/3/22
Total
Income
Total
Expend-
iture
Net
Income in
y/e
31/3/23
Dep'n &
Amort'n
Other
Transfers
C/fwd at
31/3/23
10,710
71,410
82,120
-
10,710
1,666
-
-
1,666
128,408
-
14,177
-
14,177
-
-
114,231
1,822
-
30
-
30
-
-
1,792
200
-
-
-
-
-
200
-
500
448
52
-
-
52
-
10,000
10,000
-
-
-
-
-
480
-
480
-
-
480
-
2,000
2,000
-
-
-
-
-
10,000
10,000
-
-
-
-
130,431
22,980
36,655
-
13,675
-
-
116,756
141,141
94,390
118,775
-
24,385
1,666
-
115,090
90,000
118
-
118
-
14,000
104,118
428,303
434,664
397,354
37,310
4,645
-
460,968

Full names of donors are included in acknowledgements on page 14

11. Related Party Transactions

There were no related party transactions during the period.

The Charity is not part of a wider network although it is reliant on the support of Surrey Heath Borough Council and all the funders and supporters to fulfil its objectives.

28

THE HOPE HUB Charitable Incorporated Organisation 1176452

Trustees’ Report and Financial Statements for year ended 31 March 2023

12. Analysis of Balance Sheet by Type of Fund

Day Services
Fixed Assets
Debtors
Cash
Creditors under one year
Total Net Assets
Total Funds
Night Services
Fixed Assets
Debtors
Cash
Creditors under one year
Total Net Assets
Total Funds
Operating Reserve
Fixed Assets
Debtors
Cash
Creditors under one year
Total Net Assets
Total Funds
Total
Fixed Assets
Debtors
Cash
Creditors under one year
Total Net Assets
Total Funds		 Unrestricted
Funds at
31/3/23
Unrestricted
Designated
Operating
Reserve at
31/3/23
Restricted
Fund
Benevolent
at 31/3/23
Other
Restricted
Funds at
31/3/23
Total
Funds at
31/3/23
Total
Funds at
31/3/22
£
£
£
£
£
£
2,566
-
-
-
2,566
5,546
-
-
-
4,709
249,020
-
4,646
31,093
284,759
188,634
-45,565
-
-
-
-
45,565
-
1,727
206,021
-
4,646
31,093
241,760
197,162
206,021
-
4,646
31,093
241,760
197,162
1,527
-
-
-
1,527
3,193
819
-
-
819
4,430
- 4,012
-
-
116,756
112,744
133,517
-
-
-
-
-
-
- 1,666
-
-
116,756
115,090
141,140
- 1,666
-
-
116,756
115,090
141,140
-
-
-
-
-
-
-
-
-
-
-
-
- 104,118
-
-
104,118
90,000
-
-
-
-
-
-
- 104,118
-
-
104,118
90,000
- 104,118
-
-
104,118
90,000
4,093
-
-
-
4,093
8,739
819
-
-
-
819
9,139
245,008
104,118
4,646
147,849
501,621
412,151
- 45,565
-
-
-
-
45,565
-
1,727
204,355
104,118
4,646
147,849
460,968
428,303
204,355
104,118
4,646
147,849
460,968
428,303

29