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2022-03-31-accounts

THE HOPE HUB Charitable Incorporated Organisation 1176452 Trustees’ Report and Financial Statements for year ended 31 March 2022

Working to PREVENT & END homelessness in Surrey Heath & surrounding areas

TRUSTEE’S REPORT AND FINANCIAL STATEMENTS

For the year ended 31 March 2022

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THE HOPE HUB Charitable Incorporated Organisation 1176452 Trustees’ Report and Financial Statements for year ended 31 March 2022

CONTENTS
Page
Legal and Administrative Information 3
Report of the Trustees 4
Impact Overview by Chief Executive 9
Acknowledgements 14
Independent Examiner’s Report 16
Statement of Financial Activities 17
Balance Sheet 18
Notes to the Financial Statements 19

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THE HOPE HUB Charitable Incorporated Organisation 1176452

Trustees’ Report and Financial Statements for year ended 31 March 2022

Legal and Administrative Information

Charity Name: The Hope Hub Charity Registration Number: 1176452 Registered and Operating Address: Rear of Library, Knoll Road, Camberley, Surrey GU15 3SY Trustees: Rev Christopher Richardson (Chair from 1 Nov 2021) Mrs Karen Kendall (Chair until resigned 1 Nov 2021) Mr Andrew Booth Mr David Reed Rev Glyn Thomas (resigned 30 April 2022) Mrs Trudy Rankin (Treasurer) (Appointed 1 April 2021) Chief Executive: Mags Mercer Independent Examiner: Jill Kingscott FCA Bank: CAF Bank Ltd 25 Kings Hill Avenue, Kings Hill West Malling, Kent ME19 4JQ

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THE HOPE HUB Charitable Incorporated Organisation 1176452

Trustees’ Report and Financial Statements for year ended 31 March 2022

REPORT OF THE TRUSTEES

The Trustees present their report and financial statements for the year ended 31 March 2022.

The financial statements have been prepared in accordance with the accounting policies set out in note 1 to the financial statements and comply with The Hope Hub Constitution document, the Charities Act 2011 and the Statement of Recommended Practice: Accounting and Reporting by Charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102).

Objectives and Aims of the Charity

The Hope Hub (referred to here as the Charity or THH) is a Charitable Incorporated Organisation (CIO). Constituted in December 2017 following an independent consultation commissioned by the Local Authority that recognised the need to establish a charity for the relief of poverty and specifically to support vulnerable individuals (18+) who are homeless, at risk of becoming homeless, suffering with addiction(s), poor mental health, unemployment and/or social isolation. The CIO was formed by the Churches Together in Camberley (CTC) to deliver a person-centred approach and to support each individual, positively empowering them towards independent living.

Aims

The charitable aims of the charity are to provide HOPE through a

H = Holistic range of services by qualified and trained staff and volunteers

O = Open access for all who need our services within the Borough and surrounding areas

The charity strives to achieve the aims by providing a SERVICES PATHWAY comprising Crisis Support and Empowerment Services :

Crisis Support

Empowerment Services

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THE HOPE HUB Charitable Incorporated Organisation 1176452

Trustees’ Report and Financial Statements for year ended 31 March 2022

Public Benefit Statement

The Charity serves the public benefit by helping to reduce anti-social behaviour, crime and demand on statutory services such as hospitals, health services, local authorities and police. This is achieved through the provision of intense support to individuals via our SERVICES PATHWAY, delivering direct cost savings benefit to the public purse.

The Charity also provides a service to the general public through its website, social media, open days and other events by raising awareness and providing information/awareness and education about the local and national housing climate.

STRUCTURE, GOVERNANCE AND MANAGEMENT

Governing Document

The governing document of the Charity is The Hope Hub Constitution which was signed and registered on 22 December 2017.

Trustee Selection

The Charity is a faith-based charity and the Trustees serve for a period of three years after which they are eligible for reappointment. New Trustees are appointed by resolution of the Board from suitable members who have the relevant skills. The Board advertises for new Trustees in local churches and through the Voluntary Support North Surrey network and other appropriate media.

Organisational structure

The Hope Hub is a CIO (Charitable Incorporated Organisation). The Board of Trustees determines the policies of the Charity and may be involved in staff selection, particularly for a management post or as requested by the Chief Executive.

The Trustees during the year were: Rev Chris Richardson (appointed Chair on 1 November 2021) Karen Kendall (Chair until resigned 1 November 2021) Andrew Booth David Reed Rev Glyn Thomas (Resigned 30 April 2022) Trudy Rankin FCA Treasurer (Appointed 1 April 2021)

Except where noted otherwise, all the above trustees served throughout the period and up to the date of signature of the financial statements.

The Board delegates to the Chief Executive management responsibility to carry out the development and day to day management functions of the Charity. The Board is very grateful to Karen Kendall and Glyn Thomas who served diligently as Trustees from the inception of the Charity in 2017, with Karen performing the duty of Chair throughout that period. Their wisdom, knowledge and encouragement has been much appreciated and in both cases they faithfully served terms longer than initially committed.

The Charity is not part of a wider network and is reliant on the support of Surrey Heath Borough Council and all the funders and supporters to fulfil its objectives. During the year the Charity has provided the full SERVICES PATHWAY operating from 3,000 sq. ft. premises owned by Surrey Heath Borough Council in Camberley, Surrey. 225 service users have accessed services 10,108 times. In addition, In January 2022, a new 6 bedroom Emergency Accommodation Service (EAS) in partnership with Surrey Heath Borough Council was successfully opened. Please refer to Impact Overview (pages 9-11) for more information.

The Charity is a member of Homeless Link and the NCVO (National Council for Voluntary Organisations). The Chief Executive is a qualified member of the Institute of Fundraising and a qualified Chartered Manager through the Chartered Management Institute.

Risk Management Statement

The Trustees follow a programme of risk management as part of the Charity’s continuous improvement strategy. THH has adopted a Risk Management Policy delegating day to day operations and management thereof to the Chief Executive and a quarterly review is held at each meeting with the Board of Trustees. All policies have a review date when they are reviewed, updated and re-presented to the Board of Trustees.

Health and Safety

THH has health and safety management policies in place intended to ensure the charity operates safely and in full compliance with the relevant health and safety legislation. Health and Safety and training of staff and volunteers is reviewed at each quarterly meeting with the Board of Trustees. All insurances are up to date and displayed within the building. Periodic health and safety inspections may be carried out by the Authorities and recorded accordingly.

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THE HOPE HUB Charitable Incorporated Organisation 1176452

Trustees’ Report and Financial Statements for year ended 31 March 2022

Reserves Policy

The Trustees regularly review The Hope Hub’s reserves having regard to the need to:

The Charity has adopted a policy of building and maintaining reserves sufficient to cover between 4-6 months of operating costs to secure the continued provision of services despite the unpredictability of funding streams, changing eligibility criteria and statutory funding. Having been successful in building up such funds over the last three years, in March 2021 the Trustees transferred £90,000 cash at bank to a Designated Operating Reserve Fund, ring-fencing these funds to provide a cushion against variations in income, whether seasonal or driven by events. Post the year end, on 29 September 2022, the Trustees have transferred an additional £14,000 to be transferred to the Designated Operating Reserve Fund bringing the total reserve to £104,000.

REVIEW OF FINANCIAL POSITION

The Charity is a non-profit making organisation. The financial activities for the year and the balance sheet as at 31 March 2022 are as shown in the financial statements on pages 17 to 29.

The Hope Hub was successful in securing a healthy mix of funding during the year and has continued to operate good stewardship over expenditure. In the year ended 31 March 2022, income of £501,734 (2021: £299,290) was secured. The Hope Hub is grateful for, and reliant upon the continued support of Surrey Heath Borough Council, Surrey County Council and a wide range of partners including Trust and Grant Funders, Statutory bodies, Community and Faith Groups, Businesses, and other Donors including members of the general public. All income is used for the purposes for which it is given.

The charts below illustrate the funding mix during the year and in the prior year and are based on the analysis of income on page 21:

----- Start of picture text -----
Source of Funds year ended 31 March 2022
Trust/Grant Community Fundraising
Unrestricted, 4.8% restricted & unrestricted,
Faith Groups & Other 3.2%
Unrestricted, 2.8%
Donations Public
Unrestricted, 2.9%
Corporate Unrestricted,
2.5%
Statutory Grant
Statutory Grant
Unrestricted, 13.0%
Restricted, 47.2%
Benevolent Restricted,
3.6%
Trust/Grant Restricted,
15.1%
Donations Corporate
Restricted, 5.0%
----- End of picture text -----

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THE HOPE HUB Charitable Incorporated Organisation 1176452

Trustees’ Report and Financial Statements for year ended 31 March 2022

Source of Funds year ended 31 March 2021

----- Start of picture text -----
Other, 0.9%
Trust/Grant
Statutory Grant
Unrestricted, 18.5%
Restricted, 23.6%
Faith Groups
Unrestricted, 2.3%
Donations Public
Donations Corporate
Unrestricted, 12.1%
Unrestricted, 10.1%
Corporate Restricted,
3.2% Trust/Grant Restricted,
7.3%
Statutory Grant Benevolent Restricted,
Unrestricted, 15.3% 6.7%
----- End of picture text -----

Total expenditure for the period ended 31 March 2022 was £267,604 (2021: £195,504) which represents the operating costs of delivering the various services, projects and growth during the year. THH operates from premises provided by Surrey Heath Borough Council with no ongoing rent. The Charity is responsible for internal maintenance, decoration and all utilities.

Net income for the year ended 31 March 2022 was £234,131 (2021: £103,786).

We recognised the need to build up reserves in 2020 as we faced the uncertainties of the aftermath of the Covid-19 pandemic and the squeeze on donations to charities. The current inflationary pressure in the world economy, largely as a result of increases in energy costs due to the war in Ukraine, may also impact the ability of funders to donate in the year ahead and at the same time the Charity is likely to see an increase in its running costs in the year ahead, particularly its utility bills. Although the future is uncertain, the Charity has ended the year with strong reserves which should help us to weather the storm. The total reserves carried forward at 31 March 2022 were £428,303 (2021: £194,172). £193,963 (2021: £22,992) of the reserves were held in Restricted Funds meaning that they are restricted to purposes specified by the donor, £90,000 (2021: £90,000) was held in a Designated Operating Reserve Fund as described under the reserves policy section above and the remaining £144,340 (2021: £81,181) was held in the Unrestricted General Fund. £135,601 of the General Fund at 31 March 2022 (2021: £71,225) can be considered as “Free Reserves” for continued project delivery in the next financial year, being total unrestricted reserves excluding designated funds, fixed assets and long term liabilities.

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THE HOPE HUB Charitable Incorporated Organisation 1176452

Trustees’ Report and Financial Statements for year ended 31 March 2022

RESPONSIBILITIES OF THE TRUSTEES

The trustees are responsible for preparing the Trustees’ Report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom General Accepted Accounting Practice).

The law applicable to charities in England and Wales requires the trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charity and of the incoming resources and application of resources of the charity for that period.

In preparing these financial statements, the trustees are required to:

The trustees are responsible for keeping sufficient accounting records that disclose with reasonable accuracy at any time the financial position of the charity and enable them to ensure that the financial statements comply with the Charities Act 2011, the Charity (Accounts and Reports) Regulations 2008 and the provisions of the Constitution. They are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

This Trustees’ Report on pages 4 to 8 has been approved by the Board of Trustees:

Rev Christopher Richardson

Chair of Trustees Date: 29 September 2022

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THE HOPE HUB Charitable Incorporated Organisation 1176452

Trustees’ Report and Financial Statements for year ended 31 March 2022

IMPACT OVERVIEW by Chief Executive, Mags Mercer

Another pacy year for all the team and volunteers with some transformational outcomes for Service Users and others finding themselves challenged, stuck and living in seemingly permanent crisis. We are there for everyone who needs our help aged 18+ and support an increasing number of people year on year.

Further, we have seen anxiety increase and individual mental health deteriorate amongst our Service Users quite significantly. Our services are needed more than ever post the pandemic and we fully re-opened following guidance welcoming Service Users in both our CRISIS and EMPOWERMENT areas inside and outside (under our gazebo) and through extensive outreach across the Borough.

The fresh cohort of volunteers that were available during the pandemic have largely returned to their pre-COVID employment location(s) so we are busy recruiting new ones now that everything has opened up again. The food parcels have remained an area of need and we continue to give out circa 30 food parcels a week. Donations are reducing as the impact of the economic downturn affects many households so we are becoming increasingly reliant on supermarkets and foodbanks sharing any excess with us.

During the period April 2021-Mar 2022, we saw another increase in Service Users with 225 people needing support and our services accessed 10,108 times.

Of the 225 Clients, 140 were male, 84 female, 1 LGBTQ and 37 BAME. Services Users were aged between 18 – 77.

We operate from a strengths based, trauma informed approach with our Service Users, many of whom are complex and have multiple disadvantages. Our comprehensive Services Pathway provides a CRISIS drop- in service and EMPOWERMENT gives each person 1:1 case work support and access to our full range of LIVING WELL workshops, training and employment/volunteering coaching. We also continue to benefit from partnership with Frontline debt advice as they support our Service Users with debts typically greater than £3,000, usually operating from our day services building.

We thank the MANY who have donated food and emergency items to us allowing us to give to those in need. Regular donations from Sainsburys, Waitrose, Cooks, Lightwater, St John’s Church Hartley Wintney, Hart & Crowthorne Foodbanks & Community Donations enabled us to source, pack and give out or deliver 2,583 food parcels.

Support and recognition of our work has been strong and we have been successful in securing funding through statutory partnerships and trust/grant funders throughout the year. Additionally, corporate support has increased as has local community, business support and individual donors. It is so encouraging the staff and volunteer team who are working under pressure most of the time can witness the incredible backing from all our partners and across the community.

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THE HOPE HUB Charitable Incorporated Organisation 1176452 Trustees’ Report and Financial Statements for year ended 31 March 2022

Our Service Users tell us:

“It’s really scary “The Hope Hub have “At last. I have got my when you have supported me since 1[st] ever qualification – no roof over January 2021 when I had Yay! Thank you Hope your head, no lost my job, was Hub. You’re the best. job and don’t homeless and drinking Now I can get a job!” know what to myself into oblivion. They Female, 30’s working do. All of you at are literally the best thing with our Training & The Hope Hub that happened to me. I Employment Coach have been so was going to commit kind and helped suicide, they gave me me change my hope and a reason to life around. carry on. I have huge Now I can look respect for everyone at forward again The Hope Hub. I wouldn’t with hope”. be here if they had given Male, 40’s up on me”. Male 40’s

During the year we welcomed a visit from HM Lord Lieutenant of Surrey, Michael More-Molyneux (pictured 2[nd] L to R) and he was able to meet with some Volunteers (pictured left) to present Thank You Certificates and to Service Users present course completion Certifications and L2 food and safety hygiene qualifications. He showed a genuine interest in both Volunteers and Service Users. His visit was much appreciated by all at another time of uncertainty for many, and a team motivator as they see the impact of their hard work being recognised.

Camberley Town Centre once again thankfully elected to support The Hope Hub and encourage shoppers to take a gift tag off the Christmas Tree and purchase the item on it for The Hope Hub to give out to service users. We were able, through this amazing community project and the generosity of local businesses and volunteers, to again be generous to Service Users at Christmas in Dec 2021 with clothing gifts, voucher/gift cards and food parcels. A local pub once again, graciously cooked and delivered a beautiful meal on Christmas Day to our most vulnerable Service Users for the 3[rd] year running. We held a number of events and were able to secure benevolent funding to put rough sleepers into a local hotel for the period all statutory services were closed for the 4[th] consecutive year.

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THE HOPE HUB Charitable Incorporated Organisation 1176452

Trustees’ Report and Financial Statements for year ended 31 March 2022

Christmas is always a busy and challenging time of year, particularly for Service Users. Once again, the community rallied and we were able to be generous and give out really useful Christmas gifts and food parcels to people who are homeless, unemployed and in poverty.

Projects delivered in FY21-22 include:

Digital Lifeline provided IT equipment, training and ongoing mentoring to the most vulnerably housed Service Users. This helped them up skill, be able to connect online with family and assist them to secure best price for utility costs

IT Connect permitted newly housed Service Users to be loaned IT equipment and train at The Hope Hub or remotely with us.

As a Learn My Way/Make it Click centre, Service Users are able to access a range of modules to assist them to upskill and for some, achieve their 1[st] ever qualification.

Bridge the Gap pilot with Surrey County Council has been a successful

project supporting those with multiple disadvantage and often entrenched homelessness. This has led to The Hope Hub being one of the delivery partners within the new Changing Futures programme for the next 2 years.

Affordable Cookery Course delivery was a new successful initiative and we delivered 5 courses over 5 weeks to 25 learners who participated in cooking healthy meals on a tight budget. Learners were also actively encouraged to take their L2 Food Safety and Hygiene certificate with mentoring from our Training and Employment Coach. This proved to be valuable for those seeking to gain employment in the hospitality sector. For some, this was their very first qualification and a joy to witness. 100% of learners completed the course and would recommend it to someone else.

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THE HOPE HUB Charitable Incorporated Organisation 1176452 Trustees’ Report and Financial Statements for year ended 31 March 2022

A range of Living Well Workshops from basic budgeting, understanding Tenancies, Feel Well, Creative Art, Walking for Health and IT Workshops empowered Service Users to learn, interact well with others and improve their lifestyles and choices.

Through our Service User Forum, we actively encourage Service Users to shape our services so we adapt and ensure we are only delivering services that are really needed. We value those with lived experience and ask them for feedback to shape our services for the future. This is a quarterly event.

A comprehensive Volunteer Review was also undertaken as there was such a shift change in the availability of volunteers due to people returning to the workplace and no longer available to volunteer at The Hope Hub. We were ably assisted by the Volunteer Manager of our local Hospital (Frimley Park) in putting together a survey and feedback.

New Emergency Accommodation Service opened

We were thrilled to be able to open an Emergency Accommodation Service (EAS) in January 2022 after 2.5 years of effort working in partnership with Surrey Heath Borough Council. We now manage a six bedroom house in Camberley that gives local people a short term tenancy with us. This provides a homely environment that is staffed 16 hours each day, 365 days a year. During the day, the EAS tenants engage at our Day Services in Camberley who work to support each tenant to upskill, secure their Universal Credit, Housing Benefit and a permanent move on.

----- Start of picture text -----
The ope u Emer enc
ccommodation Ser ice
----- End of picture text -----

All tenants of the house are also actively encouraged to engage with our Living Well workshops such as Affordable Cookery, Budgeting and move towards volunteering, training and/or employment.

Valuing Volunteers

THH would not be able to deliver the range of services without our ever increasing valued volunteer team and a staff team who go beyond the call of duty and regularly volunteer to support Service Users, attend community and other events at evenings and weekends. During the period our volunteers and staff members averaged a combined total of 55 volunteers hours per week. This represents a significant donation and when calculated at the current UK Living Wage, represents a social return on investment (SROI) of circa £27,170 per annum but when calculated at the professional rate for the services provided, it represents considerably more.

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THE HOPE HUB Charitable Incorporated Organisation 1176452

Trustees’ Report and Financial Statements for year ended 31 March 2022

A number of Service Users also regularly volunteer especially (as part of preparing for work) and benefit from it. We enjoy giving references for Service Users and Volunteers to their new employers and stay in touch wherever possible whilst allowing each person to flourish.

Through social media, we have increased our presence on facebook, twitter and had a re-fresh of our website through funding from a corporate which we will continue to enhance going forward. We remain active at local events (pictured right). Our quarterly e-News continues via mailchimp and is well received by partners, funders and supporters. All staff and key volunteers have been trained in safeguarding and fire safety in case of an emergency. The charity policies have all been updated in line with review dates and shared with the staff and volunteer team. Records of training are held centrally.

Development Plans for Financial Year 2022-23

Another busy year ahead with a professional, forward thinking and committed team of staff and volunteers. We look forward to another stimulating year to benefit the wide-ranging needs of all those we serve.

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THE HOPE HUB Charitable Incorporated Organisation 1176452 Trustees’ Report and Financial Statements for year ended 31 March 2022

ACKNOWLEDGEMENTS - Rev Chris Richardson, Chair of Trustees

The Trustees would like to record their appreciation and thanks to Mrs Karen Kendall who retired as Chair of the Trustees on 1 November 2021 and to Rev Glyn Thomas who retired as a trustee on 30 April 2022. In addition, the Trustees once again wholeheartedly thank Mags Mercer, Chief Executive, for her continued dedication and stewardship of The Hope Hub. We also thank all the staff team and the volunteers who contribute enormously to day to day operations. We acknowledge and thank the Community at large who support the work of The Hope Hub, often behind the scenes and, without whom, we would not be able to deliver such a diverse range of services. Lastly, we remain ever thankful of course to our statutory partners, funders, churches, community groups, businesses and supporters acknowledged below:

Funders, Partners and Supporters in FY21-22 include:

Trust/Grant Funders: (alphabetical order) Arnold Clark Trust Awards For All Catalyst Chobham Poor Fund Coop & Funeral Community Fund Community Foundation for Surrey Good Things Foundation Lloyds Bank Foundation Henry Smith County Grants (via Community Foundation for Surrey) Mrs Smith & Mount Trust Postcode Society Trust The Wisley Foundation True Living Foundation

Deferred Income Grants for use in FY21-22

CCG/Innovation Fund (Affordable Cookery) Community Foundation Surrey/Sy CC-Public Health & Wellbeing Fund/Living Well

Statutory Funding:

Surrey County Council – Bridge the Gap Surrey County Council – Public Health grant Surrey Heath Borough Council – Revenue grant and COVID Recovery IT Project Surrey Heath Borough Council – Housing – MH CW grant Surrey Heath Borough Council – Emergency Accommodation Service (EAS) NHS/Clinical Commissioning Group Police & Crime Commissioner Windlesham Parish Council

Surrey Heath Borough Council – Mayors’ Charity of the year (2020 received 2021) County Councillor grants x 2

Faith Groups: Camberley Baptist Church Frimley Baptist Church Frimley Green Methodist Church Highcross Church Lady Queen of Heaven Church, Frimley Mytchett Baptist Church St Michael’s Church, Camberley St John’s Church, Hartley Wintney and Naomi’s Watch group St Peter’s Church, Yateley The Brook Church, Bagshot

Benevolent Funding:

Frimley Fuel Allotments Surrey Heath Borough Council Surrey Heath Sports Council The Hope Trust

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THE HOPE HUB Charitable Incorporated Organisation 1176452

Trustees’ Report and Financial Statements for year ended 31 March 2022

Corporate Funding:

BIZ Awards, Collectively Camberley Integrity Project Solutions Jenoptik Traffic Solutions J Haslam Novacyt S C Johnson Trades Kenson SJ Vickery Estate Agents Waitrose plc

Community Groups: Camberley Gardeners Corrina Lodge (cycling) Golf Club Event

Waitrose Community Matters : Bagshot

Other:

Christmas gifts for Service Users from ADP and Camberley Shoppers through the ‘Giving Tree’ Various donations across the Community and small businesses

Various fundraising events by individuals including schools and students

Continual stream of donations of dried food, emergency items from individuals, groups and churches Social Media and online donations via Just Giving, Golden Giving, Easy Fundraising & SH Lottery. Individual donors and regular givers Gift Aid – HMRC

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THE HOPE HUB Charitable Incorporated Organisation 1176452 Trustees’ Report and Financial Statements for year ended 31 March 2022

Independent Examiner’s Report to The Trustees of The ope u

I report to the Trustees on my examination of the financial statements of The Hope Hub (“the Charity”) for the year ended 31 March 2022.

Responsibilities and basis of report

As the Trustees of the Charity you are responsible for the preparation of the financial statements in accordance with the requirements of the Charities Act 2011 (“the Act”).

I report in respect of my examination of the Charity’s financial statements carried out under section 145 of the 2011 Act and in carrying out my examination I have followed all the applicable directions given by the Charity Commission under section 145(5)(b) of the Act.

Independent Examiner’s statement

I have completed my examination. I confirm that no material matters have come to my attention in connection with the examination which give me cause to believe that in any material respect:

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the financial statements to be reached.

Jill Kingscott FCA

Woodhurst,

Horsham Lane

Ewhurst

Surrey GU6 7SW

Date: 29 September 2022

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THE HOPE HUB Charitable Incorporated Organisation 1176452

Trustees’ Report and Financial Statements for year ended 31 March 2022

THE HOPE HUB Statement of Financial Activities year ended 31 March 2022

Notes
Incoming resources
Donations and
legacies
Other trading
activities
Total Income
2
Resources expended
Raising funds
Charitable activities
Depreciation and
amortisation
Total Expenditure
3
Net income
Transfers between
funds
Net movement in
funds
Reconciliation of
funds:
Total funds brought
forward
9 &10
Total funds carried
forward
9 & 10		 Unrestricted
funds year
ended
31/3/22
Unrestricted
Designated
Operating
Reserve
Fund year
ended 31/3/22
Restricted
Fund -
Benevolent
year ended
31/3/22
Other
Restricted
Funds
year
ended
31/3/22
Total
funds
year
ended
31/3/22
Total
funds
year
ended
31/3/21
£
£
£
£
£
£
138,784
-
11,350
347,383
497,517
299,290
4,217
-
-
-
4,217
-
143,001
-
11,350
347,383
501,734
299,290
7,871
-
-
-
7,871
7,356
63,065
-
7,023
185,097
255,185
183,739
4,548
-
-
-
4,548
4,409
75,484
-
7,023
185,097
267,604
195,504
67,516
-
4,328
162,287
234,131
103,786
2,761-
-
(2,761)
-
-
70,277
4,328
159,526
234,131
103,786
81,180
90,000
1,023
21,969
194,172
90,386
151,457
90,000
5,351
181,495
428,303
194,172

The statement of financial activities includes gains and losses in the year.

The notes on pages 19 to 29 form part of these financial statements.

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THE HOPE HUB Charitable Incorporated Organisation 1176452

Trustees’ Report and Financial Statements for year ended 31 March 2022

THE HOPE HUB Balance Sheet as at 31 March 2022

Notes
Fixed assets
Intangible assets
5
Tangible assets
6
Total fixed assets
Current assets
Debtors
7
Cash
Total current assets
Creditors: amounts
falling due within one
year
8
Net current assets
Net Assets
Funds of the Charity
Restricted Funds
12
Unrestricted Funds
12
Total Funds		 Unrestricted
General
Fund at
31/3/22
Unrestricted
Designated
Operating
Reserve
Fund at
31/3/22
Restricted
Benevolent
Funds at
31/3/22
Restricted
Funds at
31/3/22
Total
Funds at
31/3/22
Total
Funds at
31/3/21
£
£
£
£
£
£
2,440
-
- - 2,440 3,661
6,298
-
- -6,298 6,293
8,739
-
- - 8,739 9,955
9,139
-
- - 9,139 3,726
135,306
90,000
5,351
181,495
412,152
213,430
144,446
90,000
5,351
181,495
421,291
217,156
1,727
-
- - 1,727
32,939
142,718
90,000
5,351
181,495
419,564
184,217
151,457
90,000
5,351
181,495
428,303
194,172
-
5,351
181,495
186,846
112,992
151,457
90,000
- -241,457
81,180
151,457
90,000
5,351
181,495
428,303
194,172

The notes on pages 19 to 29 form part of these financial statements.

Approved by the Board of Trustees on 29 September 2022.

Rev Christopher Richardson Chair of the Trustees

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THE HOPE HUB Charitable Incorporated Organisation 1176452 Trustees’ Report and Financial Statements for year ended 31 March 2022

Notes to the Financial Statements

1) Accounting Policies

a) Basis of preparation

These financial statements have been prepared under the historical cost convention with items recognised at cost or transaction value.

The charity has taken advantage of the provisions in the SORP for charities applying FRS 102 Update Bulletin not to prepare a Statement of Cash Flows.

The charity constitutes a public benefit entity as defined by FRS 102.

b) Going Concern

At the time of approving the financial statements, the Trustees have a reasonable expectation that the charity has adequate resources to continue in operational existence for the foreseeable future. Thus, the Trustees have adopted the going concern basis of accounting in preparing the financial statements.

c) Charitable Funds

T he Charity has the following types of funds which require separate disclosure:

d) Tax Status

As a registered charity, the charitable activities of this organisation are exempt from corporation tax.

e) Incoming Resources

Income is included in the Statement of Financial Activities when the charity becomes entitled to the resources, and it is more likely than not that the Trustees will receive the resources, and the monetary value can be measured with sufficient reliability.

There has been no offsetting of assets and liabilities, or income and expenses, unless required by the FRS 102 SORP or FRS 102.

Grants and donations are only included in the SoFA when the general income recognition criteria are met. In the case of performance related grants, income is only recognised to the extent that the charity has provided the specified goods or services as entitlement to the grant only occurs when the performance related conditions are met.

19

THE HOPE HUB Charitable Incorporated Organisation 1176452 Trustees’ Report and Financial Statements for year ended 31 March 2022

The charity has received local government grants in the reporting period.

Gifts in kind, such as clothing and food, are made for the benefit of clients. As these have no material benefit to the Charity they are not valued under incoming resources.

The value of any volunteer help received is not included in the accounts but is described in the Chief Executive’s Report.

Gift Aid receivable is included in income where there is a valid declaration from the donor. Any Gift Aid amount recovered on a donation is considered to be part of that gift and is treated as an addition to the same fund as the initial donation unless the donor has specified otherwise.

f) Resources Expended

Liabilities are recognised where it is more likely than not that there is a legal or constructive obligation committing the charity to pay out resources and the amount of the obligation can be measured with reasonable certainty.

g) Tangible Fixed Assets for use by the Charity

The acquisition of minor capital items below £750 are charged to the Statement of Financial Activities in the year of purchase. Capital items over £750 and with a useful life of more than one year are capitalised and depreciated on a straight-line basis over their useful lives in accordance with the following:

Computer Hardware: 3 years
Kitchen Equipment: 5 years
Furniture, Fixtures & Fittings: 5 years
Furniture, Fixtures & Fittings Emergency Accommodation Service: 2 years

Tangible assets over £750 purchased using restricted funds are expensed against the relevant fund in the year and the asset is transferred to the unrestricted general fund.

h) Intangible Fixed Assets for use by the Charity

The charity has intangible fixed assets, that is, non monetary assets that do not have physical substance but are identifiable and are controlled by the charity through custody or legal rights. Such assets costing over £750 and with a useful life of more than one year are amortised on a straight line basis over their useful lives in accordance with the following:

CRM software: 5 years

Intangible assets over £750 purchased using restricted funds are expensed against the relevant fund in the year and the asset is transferred to the unrestricted general fund.

i) Cash and cash equivalents

Cash includes cash in hand and deposits held at call with banks.

j) Debtors

Debtors including trade debtors, amounts the charity has paid in advance (prepayments), and amounts receivable from HMRC in relation to Gift Aid recoverable, are measured on initial recognition at settlement amount. Subsequently, they are measured in accordance with the cash or other consideration expected to be received.

k) Creditors due within one year

Trade creditors are obligations to pay for goods or services that have been acquired in the ordinary course of operations from suppliers. Other creditors include amounts payable for PAYE and Employer’s NI on staff salaries. Creditors are measured at settlement amounts less any trade discounts.

20

THE HOPE HUB Charitable Incorporated Organisation 1176452

Trustees’ Report and Financial Statements for year ended 31 March 2022

2. Analysis of Income

Donations and legacies
Community Fundraising
Donations Corporate
Donations Faith Groups
Donations Public
Gift Aid
Statutory Grant
Trust/Grant Funders
Benevolent income
(clients)
Total donations and
legacies
Income from events
Total Income		 Unrestricted
Funds
Restricted
Funds -
Benevolent
Other
Restricted
Funds
Unrestricted
Designated
Operating
Reserve
Fund
Total
Income
2022
Total
Income
2021
£
£
£
£
£
£
12,862 -
3,000 -
15,862
1,041
12,576 -
25,000 -
37,576
39,904
6,914 -
-
6,914
6,928
14,643 -
-
14,643
36,249
2,536 -
-
2,536
1,795
65,107
5,475
236,944 -
307,526
116,058
24,000
4,925
75,883 -
104,808
77,145
145
950
6,557 -
7,652
20,170
138,784
11,350
347,383-
497,517
299,290
4,217
- -
4,217
-
143,001
11,350
347,383 -
501,734
299,290

21

THE HOPE HUB Charitable Incorporated Organisation 1176452

Trustees’ Report and Financial Statements for year ended 31 March 2022

3. Analysis of Expenditure

Fundraising Co-ordinator
Fundraising event costs
Total expenditure on
raising funds
Staff salaries and pensions
Staff recruitment, travel, &
training
Volunteer expenses & DBS
checks
Client benevolent
accommodation &
emergency provisions
Client training, coaching
and welfare
Telephones & Data Lines
Office & general admin
including Covid PPE
Insurance
Accountancy,Payroll &
Bank Admin
IT costs
Website and social media
Utilities
New premises set up and
other small capital items
Repairs and maintenance
Legal Fees
Consultancy
Total expenditure on
charitable activities
Depreciation and
Amortisation
Total other expenditure
Total Expenditure		 Unrestricted
Funds
Restricted
Funds -
Benevolent
Other
Restricted
Funds
Unrestricted
Designated
Operating
Reserve
Fund
Total
Expenditure
2022
Total
Expenditure
2021
£
£
£
£
£
£
6,443 -
- -
6,443
6,672
1,428-
- -
1,428
685
7,871 -
- -
7,871
7,356
48,041 -
142,536 - 190,577
122,888
698
34
1,949 -
2,681
1,466
73 -
123 -
196
191
-
0
6,045
881 -
6,927
24,244
-
0
809
18,149 - 18,957
-
3,543 -
-
249 -
3,294
2,475
2,544
63
2,853 -
5,461
11,912
1,214 -
- -
1,214
314
1,010 -
- -
1,010
1,948
792 -
22 -
814
11,535
48 -
1,005 -
1,053
-
3,396 -
1,389 -
4,785
3,172
868
65
11,541 - 12,474
-
-
6
1,219 -
1,225
1,116
- -
1,429 -
1,429
-
840-
2,250-
3,090
2,479
63,065
7,023
185,097- 255,185
183,739
4,548-
- -
4,548
4,409
4,548-
--
4,548
4,409
75,484
7,023
185,097 - 267,604
195,504

22

THE HOPE HUB Charitable Incorporated Organisation 1176452

Trustees’ Report and Financial Statements for year ended 31 March 2022

4. Staff Costs

Salaries and wages
Social security costs
Pension costs (defined contribution scheme)
Total Staff Costs		 2022
2021
£
£
175,667
115,358
9,196
4,410
5,714
3,120
190,577
122,888

Pension contributions are made for eligible employees to a defined contribution pension scheme. Contributions made during the year are expensed against the unrestricted general fund.

The average number of employees during the year was 8 Full Time Equivalent (2021: 3.4 FTE).

At the year end there were 15 employees. Three employees are full time and the remaining 12 part time with the Full Time Equivalent being 8 people at 31 March 2022 (4.63 FTE employees at 31 March 2021). However, all current staff regularly provide additional hours on a voluntary basis and direct the work of volunteers. The Chief Executive has estimated the value of the volunteer hours during the year to be approximately £27k if valued at the living wage (£28k in previous year), but in terms of professional services provided by those volunteers the value would be much higher.

No employees received emoluments, including benefits in kind but excluding employer pension contributions, for the year ended 31 March 2022 of more than £60,000.

Accounting and payroll Services, community fund-raising and consultancy on projects were services provided by external parties during the year and are therefore not included in the staff costs table above but are shown as separate categories in the Analysis of Expenditure in note 3.

Trustees are unpaid and do not receive any out-of-pocket expenses other than the reimbursement of any costs incurred on behalf of the Charity.

23

THE HOPE HUB Charitable Incorporated Organisation 1176452

Trustees’ Report and Financial Statements for year ended 31 March 2022

5. Intangible Fixed Assets

Cost at 1 April 2021
Additions during the year
Cost at 31 March 2022
Cumulative Amortisation at 1 April 2021
Amortisation
Cumulative amortisation at 31 March
2022
Net book value at 31 March 2021
Net book value at 31 March 2022		 Computer
Software
Total
£
£
6,103
6,103
-
-
6,103
6,103
2,442
2,442
1,221
1,221
3,663
3,663
3,661
3,661
2,440
2,440

6. Tangible Fixed Assets

Cost at 31 March 2021
Additions
Cost at 31 March 2022
Cumulative depreciation at 1 April 2021
Depreciation
Cumulative depreciation at 31 March
2022
Net book value at 31 March 2021
Net book value at 31 March 2022		 Emergency
Night
Accommodation
Furniture,
Fixtures and
Fittings
Day Centre
Furniture,
Fixtures and
Fittings
Computer
equipment
Total
Tangible
Fixed
Assets
£
£
£
£
0
5860
6,047
11,907
3,332
- -
3,332
3,332
5,860
6,047
15,239
0
2169
3,445
5,614
139
1,172
2,016
3,327
139
3,341
5,461
8,941
0
3691
2602
6,293
3,193
2,519
586
6,298

24

THE HOPE HUB Charitable Incorporated Organisation 1176452

Trustees’ Report and Financial Statements for year ended 31 March 2022

7. Debtors falling due within one year

Debtors and prepayments
Gift Aid Recoverable
Total Debtors		 Unrestricted
General Fund
at 31/3/22
Unrestricted
Designated
Operating
Reserve Fund
at 31/3/22
Other
Restricted
Funds at
31/3/22
Total
funds at
31/3/22
Total
funds
at
31/3/21
£
£
£
£
£
4,430
-
-
4,430
1,553
4,709
-
-
4,709
2173
9,139
-
-
9,139
3,726

8. Creditors falling due within one year

Trade creditors and accrued
expenses
Deferred income
Pensions payable
Total Creditors		 Unrestricted
General Fund
at 31/3/22
Unrestricted
Designated
Operating
Reserve Fund
at 31/3/22
Other
Restricted
Funds at
31/3/22
Total
funds at
31/3/22
Total
funds
at
31/3/21
£
£
£
£
£
863
-
-
863
841
-
-
-
-
31150
864
-
-
864
948
1,727
-
-
1,727
32,939

25

THE HOPE HUB Charitable Incorporated Organisation 1176452

Trustees’ Report and Financial Statements for year ended 31 March 2022

9. Movement of Funds - Overview

Day Services
Total Income
Total Expenditure
Net Income
Transfers
Funds b/fwd
Funds c/fwd
Night Services
Total Income
Total Expenditure
Net Income
Transfers
Funds b/fwd
Funds c/fwd
Operating Reserve
Total Income
Total Expenditure
Net Income
Transfers
Funds b/fwd
Funds c/fwd
Total
Total Income
Total Expenditure
Net Income
Transfers
Total Funds b/fwd
Total Funds c/fwd		 Unrestricted
funds year
ended
31/3/22
Unrestricted
Designated
Operating
Reserve
Fund y/e
31/3/22
Restricted
Fund -
Benevolent
year ended
31/3/22
Other
Restricted
Funds year
ended
31/3/22
Total
funds
year
ended
31/3/22
Total
funds year
ended
31/3/21
£
£
£
£
£
£
134,861
- 11,350
175,833
322,044
299,290
74,723
-7,023
147,309
229,055
195,504
60,138
- 4,328
28,524
92,990
103,786
- 572
-
- 572
-
81,180
-1,023
21,969
104,172
90,386
140,747
- 5,351
51,064
197,162
194,172
8,140
-
-
171,550
179,690
-
762
-
-
37,787
38,549
-
7,378
-
-
133,763
141,141
-
3,332
-
- - 3,332
-
-
-
-
- -
-
-
10,710
-
-
130,431
141,141
-
-
-
- -
-
-
-
- -
-
-
-
- -
-
-
-
-
- -
-
-90,000
- -90,000
-
- 90,000
-- 90,000
-
143,001
- 11,350
347,383
501,734
299,290
75,485
-7,023
185,097
267,604
195,504
67,516
- 4,328
162,287
234,131
103,786
2,761
-
- - 2,761
-
-
81,180
90,000
1,023
21,969
194,172
90,386
151,457
90,000
5,351
181,495
428,303
194,172

26

THE HOPE HUB Charitable Incorporated Organisation 1176452

Trustees’ Report and Financial Statements for year ended 31 March 2022

10. Movement of Funds – Detail, including analysis between Day and Night Services

Day Services
Unrestricted Fund - Day
Benevolent Other
FFA Benevolent Fund
FFA Crisis Fund
Hope Trust
SHBC Benevolent
SHsports cncl-Bike
TLC Trust Fund
SSC Fund
Restricted Benevolent
Funds - Day Services
Catalyst MH Worker
CF SY OPS RES
CF SY OPS UR
CF SY/ Henry Smith
CF SY/SY CC Living Well
Chobham Poor Fund
CRM
County Councillor Grant
Good Things FDTN Learn
My Way
Lloyds Bank Foundation
NHS-Affordable Cookery
NHS-CCG MHCW
Novacyt
Office of Police and Crime
Commissioners
Screwfix
SHBC Brexit CIF
SHBC Covid Recovery/IT
SHBC Rev Grant
Surrey CC-Bridge the gap
SCC Fund
Other Restricted Funds -
Day Services
Total Funds - Day
Services		 B/fwd 1/4/21
Total
Income
Total
Expend-
iture
Net Income/
(Expenditure)
in y/e 31/3/22
Transfer
fixed assets
(1)
Other
Transfers
C/fwd at
31/3/22
81,180
134,861
74,723
60,138
-
(572)
140,747
- 664
528
135
-
135
906
4,525
3,928
597
-
- 1,503
92
500
410
90
-
- 182
25
- 25
( 25)
-
-
-
- 1,961
1,961
-
-
-
-
- 500
65
435
-
- 435
- 700
105
595
-
- 595
-2,500
-
2,500
-
-2,500
1,023
11,350
7,023
4,328
-
- 5,351
- 14,583
14,583
-
-
-
-
- 8,500
8,500
-
-
-
-
- 1,500
1,967
( 467 )
-
467
-
- 10,000
10,000
-
-
-
-
- 24,000
20,518
3,482
-
- 3,482
- 1,000
1,000
-
-
-
-
1,077
- 1,077
(1,077)
-
-
-
- 1,000
1000
-
-
-
-
- 1,000
1,000
-
-
-
-
- 30,000
7,605
22,395
-
- 22,395
- 5,000
5,000
-
-
-
-
- 12,500
12,503
( 3)
-
-
( 3)
- 25,000
1,005
23,995
-
- 23,995
- 8,000
8,000
-
-
-
-
3,484
- 508
(508)
-
- 2,976
3,582
- 2,518
( 2,518)
-
- 1,064
- 5,000
5,105
(105)
-
105
-
- 16,750
16,750
-
-
-
-
13,826
- 18,608
(18,608)
-
- - 4,782
-12,000
10,063
1,937
-
-1,937
21,969
175,833
147,309
28,524
-
572
51,064
104,172
322,044
229,055
92,990
-
- 197,162

27

THE HOPE HUB Charitable Incorporated Organisation 1176452

Trustees’ Report and Financial Statements for year ended 31 March 2022

10. Movement of Funds – Detail, including analysis between Day and Night Services Continued

Night Services
Unrestricted Fund - Night
SHBC-EAS Pump Prime
EAS Garden Project
EAS-Lottery-AWA
SHBC Benevolent
TLC Trust Fund
SYCC Covid 19 Recover Grant
Other Restricted Funds - Night
Services
Total Funds - Night Services
Designated Operating Reserve
Grand Total Funds Day & Night
Services		 B/fwd 1/4/21
Total
Income
Total
Expend-
iture
Net Income
in y/e
31/3/22
Transfer
fixed
assets
(Note 1)
Other
Transfers
C/fwd at
31/3/22
-
8,140
762
7,378
3,332
-
10,710
-
147,000
15,260
131,740
-
3,332
-
128,408
-
2,000
178
1,822
- -
1,822
-
10,000
10,000
- - --
-
2,250
2,250
- - --
-
300
100
200 - -
200
-
10,000
10,000
- - - -
-
171,550
37,787
133,763
-
3,332
-
130,431
-
179,690
38,549
141,141--
141,141
90,000
- - - - -
90,000
194,172
501,734
267,604
234,131
--
428,303

Note 1: Transfer of fixed assets purchased during the year from restricted funds to the general unrestricted fund Note 2: On 22 September 2022 the Trustees approved an increase in the Unrestricted Designated Operating Reserve of £14,000 bringing the total Operating Reserve to £104,000. On the same date, the Trustees also transferred £8,150 to a designated reserve for a future Social Enterprise.

11. Related Party Transactions

There were no related party transactions during the period.

The Charity is not part of a wider network although it is reliant on the support of Surrey Heath Borough Council and all the funders and supporters to fulfil its objectives.

28

THE HOPE HUB Charitable Incorporated Organisation 1176452

Trustees’ Report and Financial Statements for year ended 31 March 2022

12. Analysis of Balance Sheet by Type of Fund including analysis between Day and Night Services

Day Services
Fixed Assets
Debtors
Cash
Creditors under one year
Total Net Assets
Total Funds
Night Services
Fixed Assets
Debtors
Cash
Creditors under one year
Total Net Assets
Total Funds
Operating Reserve
Fixed Assets
Debtors
Cash
Creditors under one year
Total Net Assets
Total Funds
Total
Fixed Assets
Debtors
Cash
Creditors under one year
Total Net Assets
Total Funds		 Unrestricted
funds at
31/3/22
Unrestricted
Designated
Operating
reserve at
31/3/22
Restricted
Fund
Benevolent
at 31/3/22
Other
Restricted
Funds at
31/3/22
Total funds
at 31/3/22
Total
funds at
31/3/21
£
£
£
£
£
£
5,546
- -
-
5,546
9,955
4,709
-
4,709
3,726
132,219
-
5,351
51,064
188,634
123,430
(1,727)
- -
-
(1,727)
(32,939 )
140,747
-
5,351
51,064
197,162
104,172
140,747
-
5,351
51,064
197,162
104,172
3,193
- -
-
3,193
-
4,430
- -
4,430
-
3,087
- - 130,431
133,517
-
-
- -
- - -
10,710
-- 130,431
141,141
-
10,710
-- 130,431
141,141
-
-
- -
- - -
-
- -
- - -
-
90,000
-
-
90,000
90,000
-
- -
- - -
-
90,000
-
-
90,000
90,000
-
90,000
-
-
90,000
90,000
8,739
- -
-
8,739
9,955
9,139
- -
-
9,139
3,726
135,306
90,000
5,351
181,495
412,151
213,430
(1,727)
- -
-
(1,727)
(32,939)
151,457
90,000
5,351
181,495
428,303
194,172
151,457
90,000
5,351
181,495
428,303
194,172

29