SURREY HEATH AGE CONCERN CIO istered Charl No. 1175933 Annual Re rt and Financlal Ststements Year endèd 31 March 2022 INDEX Trustees Annual Report Independent Examiner's Report Statement of Financial Activities Slalemenl of Assets and Liabilrties Notes lo the Accounts 10
SURREY HEATH AGE CONCERN CIO Re istered Chari No 1175933 Annual Re ort Year Ended 31 March 2022 Reference and Administration Details SHAC (Surrey Heath Age Concern CIO). is registered wtth the Charity Commissioners, (Reg No 11759331 and has ils main office based at Upper Floor, 20 Salisbury Grove, Mytchett, GU16 6BP and is managed and operated within a constitution as last amended on 1st April 2018. Trustees were supported by the Charity's Manager, Mrs Tracy Hiney, up to November 2021 and following her resignalion, by Miss Sally Mills. both are supported by a small team of paid staff. Trustees who have served Surrey Heath Age Concern CIO are: Officers Mrs Gwen Mcclaffety - Chair appointed Decembèr 2019. (Retired in Apnl 2022 from Chairmanship). Mr Charles 8arbor- Vice Chair appointed December 2019. Became Chair of Trustees in April 2022. Mrs Christina Sell appointed Deputy Chair of Truslees April 2022. Executive Committee Memb rs Mrs Gwen McClaffety- Trustee till April 2023 Mr Denis Fuller- Trustee lill April 2024 Mr Charles Barbor- Trustee till April 2024 Mr Peter Greatbalch - Trustee lill April 2024 Mr Douglas Price - Truslee till April 2024 Mr David Lewis - Trustee lill Jan 2023 Mr Jonathan Lytle - Trustee lill May 2023 Mrs Sarah Jane Croke- Trustee till Juty 2023 Mrs Christina Sell - Trustee lill 2025 Non-Trustee Officers Miss Sandra Jennings look over as a volunteer Treasurer in August 2020. Major Staff Issuo- COVtD Impact In Q¢lober, we had both of our key members of staff sign. needing to lake a break from the charity operations following the COVID overload. These key players. who had stepped forward so courageousty. had become deeply involved in giving support directly lo people often going through exiraordinarity difficult life events and now had to re-eslablish a more sustainable relationship whilst dealing wrth the impacts on Iheir own wellbeing and family lrfe. In short order, we were able lo recrurt a new Charity Manager supported by an Events Coordinator and a replacement Visiting Befriending Coordinator. The new posts were all p8rt-lime within Similar paid hours. Structure and Governance The object of the Charity is to promote and enhance the welfare of older people in any way which is deemed by law lo be charitable, within the Borough of Surrey Heath. Emphasis is placed on supporting those living alone and with few family members, and SHAC endeavours to improve their quality of life and the degree of independence that they can continue to enjoy in their lives.
SURREY HEATH AGE CONCERN CIO Re istered Charl No 1175933 Annual Re ort Year Ended 31 March 2022 'Making life better for older people in Surrey Heath. During the year. these services included". a. Visiting & Befriending Service providing friendship. companionship, and support for isolated, lonely people. particularly those confined lo their homes and who may have mobility problems. b. The Rainbow Cafe In Camberley Town Centre which provides Itsw-cost refreshment5 and a warm and welcoming meeting place for all members of our community. 'Tea and Memories, Vintage lea parties held every week al the Rainbow Cafe. These parties are full every week and highlight the need of many lonely people living in our community and were reinstated in August after Covid regulations were lifted. 'Tea and Challer, parties held on a Sunday once a month al various volunteer homes across the Surrey Heath area escorted by volunteer drivers. These events were suspended due to COVID reslriclions, being reinslaled on 5th September 2021. e. The provision of an 'lnformalion Signposting and Support Service. for older people and their families and friends which provided help and guidance for hundreds of local resi¢Jenls during the period. Achievements Performances ReseNes Polic and Serv1¢ rovlew Overvlew The Trustees, policy is lo provide a variety of high-quality services within the financial resources generated by and available lo the Charity. The generous legacy of Mr5 Dinmore received in December 2011 has been used to supplement income from grants and donations and is now largely exhausted. Activities lo address Ihis situation through fundraising and promotional activities were stunted due lo Covid. However, the Charity received some very welcome extra grant support lo see il through the COVID period and help to rekindle its services following the ligting of restrictions and uncertainties. Surrey Heath Borough Council {SHBCI has provided a grant for the provision of ils services of £12,500 in 2021122 SHBC has also supported the charity during the year In the form of a COVID related grant of £8,000 re café re-opening costs and a grant of £7,000 for SpIfiC IT projects and events. HMG Job Retention Scheme helped cover 80% of Ruth Godfrey's salary when she was on furlough during the second lockdown from November 2020 through lo the middle of July 2021. During 2021122 Surrey Heath Age Concern also had support from a number of other organisations.. - Novacyl awarded us an unrestricted achievement granl of £10,000. Surrey County Council awarded us a grant of £400 towards computer tuition. Surrey Heath Vvard Councillor Community Fund awarded us a grant of £500 towards café decoration and publications costs. Tesco Groundwork Community Grants awarded us a grant of £1,000 towards befrienders and volunteers costs. Awareness and Community Fundraising programme We cont'nued with a number ol fundraising activibes and promotional events lo raise the profile of the charity and raise cash. The Community Fundraising committee set a larget of building up lo a regular income of circa 1 Ok pa in the coming three years.
SURREY HEATH AGE CONCERN CIO istered Chari No 1175933 Annual Re ort Year Ended 1 March 2022 cont'd Activities included the following'.- Monthly evening Curry Club- raising our profile to attract supporters and income Camberley Improvement District - taking part in a range of high profile lown events and business breakfast neOrkIng with leading local business people. Mounting a prominent sponsorship event lo allracl funding and appeal lo wide range of local people - 'Walk on the Vmldside for SUeY Heath Age Concem. Monthly Quiz nights using the Rainbow Café. New Dlgltal Admlnistratlon During the year the Charity look advantage of the Microsoft's non-profits discount offer and look on Microsoft Business 365 anrj implemented the remote management Teams applications throughout staff and (Execulivel Trustees. Re8eThes Pollcy Note 3 to the Accounts details the Charity's unrestted and restricted funds. The Charity Commissioners qUIre organisations lo establish reserves to Ver the eventuality of the Charity ceasing to operate. The Charity has ¢onlingent liabilities in respect of employment costs and expenses upon ce$$alion. The Trustees would like lo hold sufficient free reserves lo be able to cover the potential redundancy costs and up to three months. nomal operation expenditure. The Termination and Operations Reserve at 31 March 2022 is £23,000. In previous years this reserve was included within the general Unrestricted Reserves figuie. Servl¢os Revlew RaSnbow Café- and It's rè¢ove from the Im a¢t of COVID The aim of the Rainbow Café Is lo provide a meeting place lor the elderly and all members of our community with low-cosl retreshmenls in a warm and welcoming atmosphere. The growing number of the lonely elderly living in the immediate town has significantly increased and the Rainbow Calé act5 as an important opening for new residents to be welcomed into the town Unlike other charity operations in the town Cenlre, the prime objective of the Rainbow Café is not lo generate surplus cash for charitable causes but lo deliver a seNice. Re40 ened for sgrvice Due lo COVID restrictions the service had remained closed ftom January 20th untsl July 2021. Our long-standing customers were desperate for the service to be reopened and for nomial life lo resume. They were quick lo call In to re establish contscl. 11 was a period of joy, tinged with sadness as the inevitable roll call of old friends and volunteers revealed the losses of the last two years. The impact of COVID had reduced the capability of our volunteer force, so the opening days were reduced to 5 days per week, this meant that our paid Café Manager could be present every open day 10 5UPPOrt volunteers and ensure safe and efficient operation. We received grants lo help wrth the rebooting of our services, which were of great help bul the loss of volunteers cannot be replad through cash alone- it is a slow job requiring persistence and patience lo build up the capacity and the required skill base. this work continues Into our new financial year.
SURREY HEATH AGE CONCERN CIO Re istered Char No 1175933 Annual Re ort Year Ended 31 March 2022 cont'd Reachin out- and bein relevant The café was repainted and improved intemally to offer a fresher, modern environment and signal we were open for seNiee. We invested further in our outside table area and succeeded in estsblishing a 'pemanent' pavement licence and worked hard on external promotions lo reach out to the whole community. We now attract families and their older relatives to such an extent that we have had to acquire highchairs for grand and great grandchildren. The cafè offers a warm welcome lo all and with its supportive and patient staff attracts Visits by carers looking after dementia sufferers and other severe difficulties. Our volunteers ran9e from 18 10 80 plus. women and men that freely give their lime to the community. They all claim to be richer for the experience and wealth of new friends and contacts they enjoy. Usin our assets- $o¢lal and fundraisin events for the lonel The Rainbow Café doubles as our venue Iof the weekly 'Tea & Memories. event, a weekly Vintage lea party providing high lea at a minimal cost. It is now held on Mondays when the Café is closed lo the public. The event5 fills the Café with up lo 25 elderly people who for the most part live alone, some walk from homes In the town, others use a volunteer taxi service andlor lifts from friend$ coming in from all over the Borough. Tea & Memories continues lo be very popular with our older guests giving them the opportunity to socialise and generally have a good tsme with their peers. We piloted IT training classes on a Monday rrning when the café was closed. We use the Rainbow Café every month for an evening a nht to help raise income for the charity. Monthly Tga and Chatter afternoons rostarted on 3 September 2021 Initially with one hosl family and reduced numbers of guests from 20 down lo 10. The service volume has gradually built up by year end but lack of volunteer hosts is still holding it back and some of our previous guests remained too nervous to attend or had been lost. Visitln & Befrlendln Service- life after COVID and Its human ci)st The Visiting & Befriending Service continues to provide vital support to many lonely and isolated older people in the borough, many of whom are housebound or find it difficult to gel out on a regular basis. Pre COVID restrictions, the servtce provided weekly home visits by volunteers to nearly 60 peop18 across the Borough and remains an integral part of the Borough's social prescribing services. The ending of the COVID restrictions was very welcome and meant the organisalion could gently dismantle the emergency operation and attempt lo get volunteer befriendeis and their befriendees back lo face lo face meetings. Many volunteers had, for many good feasons, stepped away from the service and many befriendees had become quite reclusive and wary of home calls and some had slipped away.
SURREY HEATH AGE CONCERN CIO istered Char No 1175933 Annual Re ort Year Ended 31 March 2022 cont'd In October. we had both of our key members of staff reswn.. needing lo take a break from the charity operations following the COVID overload. Building on the good work of their predecessors, the new team have worked very hard lo repair the damaged Service and by the end of March 2022 most existing relationships were back to face lo laee visits and we were beginning to attract new volunteers to the service. Information Si ostln &Su ort Servlce We had many people during the year contact the organisatron for information on a wide range of topics related lo older people. SHAC $taff members have therefore continued to provide this service focusing particularty on local infomation and signposting enquirers on to specialist agencies when appropriate. SHAC pays tribute lo the large number of volunteers - some 100 - who give so generously of their Invaluable lime and expertise. Wlhoul their support SHAC would not be able to offer the level of service provided. Trustees offer their sincere thanks to everyone who continues tr) volunteer for SHAC and lo those who have volunteered in the pasL The Tfuslees also wish lo thank the staff. Tracy Hiney and Angela Harding who left the charity during the year and current staff team, Sally Mills, Angela Mcculloch, Ruth Godfrey and Lisa Bennell for their hard work and commitment to the work of the charity. Challen es for tho Future Ensure that SHAC funds are invested wisety lo secure as much bank interest as Possible. b. To maintain a viable financial future through a robust. wide-ranging fundraising campaign. To ctsntinue lo broaden the volunteer base vital lo SHAC. d. To expand and develop each project lo reach as many older people as possible. e. To continue lo seek partnership opportunities to strengthen the organisalion. To maintain 'Tea & Challer, groups and 'Tea & Memories, groups. g. To continue to develop the business case with local partners and Surrey Heath Borough Council lo move lo larger premises to encompass the existing café, admin office and space lo deliver addi110nal services lo fvrther help the elderty. h. To increase the number of men we reach with our services. Conclusion Risk Assessmen We need to carefully assess the ability we will have to generate income from fvndraising. donations, events and the Café against expected oulgoings. The Trustees recognise that any major risks lo which SHAC is exposed need lo be reviewed on a regular basis and that the systems in place should mitigate against these risks. SHAC has the relevant policies in place which are reviewed annually by the Trustees and a rolling nsk register which is reviewed each Trustee Board meeting. Sla emenl of Trustees Res onsibililies in Res cl of Accounts The Trustees prepare the accounts each financial year giving a true and fair view of the slate of affairs of the charity and of the surplus or deficit of the chanty for that period. They are also responsible for the safeguarding of the assets of the charity and hen¢e for tsking reasonable steps for the prevention and detection of fraud and other irregularities.
SURREY HEATH AGE CONCERN CIO istered Charit No 1175933 Annual Re ort Year Ended 31 rch 2022 convd Inde endent Examiner The Trustees are responsible for the preparation of the Charity's financial statements. In accordance with section 144 of the Charities Act 2011 the Trustees have elected for independent examination of the financial statements. The appointment of the independent examiner is Confimied on an annual basis al the AGM. The current independent examiner is Amanda Williams of Porter Garland. Statement of Disclosure to the Inde endent Examiner So far as the Truslees are aware there is no relevant audit information of which the ¢harily's independent examiner is unaware. and They have taken all the necessary steps that they ought to have taken as Trustees lo make themselves awar8 of any audit information and to establish that the charity's independent examiner is aware of that infomalion Signature.. Charles Barbor Chair Date.. 1ifi6thL- 2022
SURREY HEATH AGE CONCERN CIO Inde endent Examinerfs Re ort to the Trustees Year Ended 31 Mah 2022 We report on the accounts of the Trust for the year ended 31 March 2022, which are sel out on pages 8 1010 Ros ective Res onsibilities of the Truste s and Examiner The charity's trustee5 are responsible for the preparation of the accounts. The charity's Iruslees consider that an audit is not required for this year under section 144121 of the Charities Act 2011 (the 2011 Act) and that an independent examination is needed. It is my responsibility to'.- examine the accounts under secb.on 145 of the 2011 Act., lo follow the procedLAres laid down in the general dire¢lions given by the Charty Commission under section 14515llbl of the 2011 Acl, and lo stale whether particular matter5 have come to my attention. 8a818 of Indg endent Examlnor's Re ort My examination was carried out in 1rdan* wrth general direclbons given by the Charity Commission. An examination includes a review of the accountsng records kept by the Charity and a comparison of the accounts presented with those records. It also includes consideration of any unusual items or disclosures in the accounts. and seeking explanations from the Trustees concerning any such matters. The procedures undertaken do not provide all the evidence that would be required in an audit, and consequently no opinion is given as to whether the accounts present a 'lrue and fai¢ view and the report is limited to those matters set oul In the statement below. Inde endent Examiner's Statement In connection with my examination. no matter has come to my attenb'on'.- Which gives me reasonable cause lo believe that, in any material respect, the requirements.. to keep accounting records in accordance with sects'on 130 and 131 of the Charities Act,. and to ppare accounts which accord with the accounting records and comply with the accounting requirnents of the Ch8nlie$ Act have not been mel.. or To which, in my opinK)n, attenkn'on should be drawn in order lo enable a proper underslarsding of the accounts lo be reached. r) o&.l_ 2022 Amanda Wlliams FCA Independent Examiner Porter Garland Chartered Accountants Communication House Victoria Avenue Camberley Surrey
SURREY HEATH AGE CONCERN CIO Statement of Financial Activities Year Ended 31 March 2022 2022 Reslricled funds Unreslricled funds Total funds Receipts Grants Suffey Heath Borough Council Novacyt Achievement Grant Other Covid grant Coronavirus Job Retention Scheme grant 12,500 10,000 7,000 19,500 10,000 1,900 8,000 2,589 1,900 8,000 2,589 Oonations, Appeals and Lègacies Legacies Oihef 4.649 4,649 Income from Cenlres Tea Room- Princess Way Bank Interest Fundraising income and sundries 10.657 73 3.596 10.657 73 3,596 Total income 44.064 16,900 60,964 Expgnditure Direct Charitsble Costs Tea room- Rainbow Café Visiting Service Organisers salaries and pension contributions 3.231 526 40,057 4,349 1,140 4.466 7,580 1,666 44,523 43.814 9,955 53,769 Administration Costs Office, fundraising and sundry expendilu Independent Examiners fees Insurance 4,502 1.470 1.344 3,984 8,486 1,470 1,344 7.316 3,984 13,939 11,300 65,069 Total Payments 51,130 (Deficitllsurplus for the year 17,066} 2,961 14. 1051 Cash and bank balances al 161 April 2021 78.687 6,966 85,653 Cash and bank balances at 31°, March 2022 71.621 9,927 81.548 The statement of financial activitie5 includes all gain and losses recognised in the year. All income and expenditure derive from continuing actwilies.
URREY HEATH AGE CONCERN CIO Statement of Assets and Liabilities Year Ended 31 March 2022 Notes 2022 Currgnt Assets Prepayments 419 Moneta Assets Bank and cash balances 82,983 83,402 Current LlabllStles Accruals 1,854 Total Nel Assets 81,548 Represented by Total Fund8 Unreslricled funds Restricted funds 71.621 9.927 81.548 The receipts and payments account, ststemenl of assets and liabilities at 31 March 2022 and accompanying notes on page 10 are as approved by the Trustees. Trustee Approved on ..... . 2022
SURREY HEATH AGE CONCERN CIO Notes to the Accounts Year Ended 31 March 2022 1) Accountin Policies In the opinion of the Trustees the svie and simple structure of the charity is such that preparation of the accounts on a cash-based receipts and payments basis is nSIdered appropriate and in line with the provision of the small non•companEs Charities ACL These financial ststements have been prepared in compliance with FRS 102, 'The Financial Reporting Standard applicable in the UK and the Republic of Ireland,, the Slalemenl of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Siandafd applicable in the UK and Republic of Ireland IFRS 1021 Icharilies SORP IFRS 10211 and the Charities Act 2011. Fund AccountSng Unreslricled funds are available for use at the discretion of the Iruslees to furtheT any of Ihe charity's purposes. Designated funds are unrestricted funds earmarked by the trustees for a parts'cular commitment. Restricted funds can onW be used for particular $tricted purposes within the objects of the charity. Restrictions arise when specified by the donor or when funds are raised for particular reslricled purposes, 2} Tru3tee$ Ex enses No Trustee received any rèirnbursed exFenses for travelling and Offi Lted exFenses. 31 Total Funds nrgstricted Funds Bank and cash balances IGeneral} Bank and cash balanc8s (Terminal liabilities & operations fund) Bank and cash balances (Designated) Accruals Prepayments 40.056 23.000 10,000 {1,8541 419 71,621 Restricted Funds Bank and cash balances Other current assets Accruals 9,927 9,927 Pur oses of Restricted Funds Restricted funds relate lo monies provided to the Charity for 2 specific purpose.