2021-03-31-accounts

	Contents
Report ofthe Trustees		1—9
Report ofthe Independent	Auditors	10-13
Statement ofFinancial Activities		14-15
Balance Sheet		16-17
Statement ofCash Flows		18
Notes to the Financial Statements		19-40

To ensure our practical services work	Our completed works supported 'a safe hospital	discharge' in 292
effectively to meet the objectives of	instances; and 'prevented hospital admission' in	915instances. On
safe hospital discharge and/preventing	average it took 7 days from requested date	to completion of
hospital admissions.	works.
To provide a minor adaptations &	We have facilitated rapid response, safety at	home, and minor
small repairs service in both counties	repair schemes for older people in our boroughs in partnership
in partnership with I-lealth & Social	with the Local Authority, Health and Social Services. Our practical
Services partners, providing effective	services completed 1,583 works totalling E215,599 in value. The
health outcomes.	works were completed in an average of 7 days	and the average
	age of clients was 78 years. Referral sources	were 44% from
	Health, 1696 from Social Services, and 40% from our Trusted
	Assessors.
To ensure our services are high	The Agency team have managed to proceed	throughout with
standard, meet the individual needs of	installation referrals from all social care services, carrying out
the older people we serve and support	installs well within the baseline targets, which has been a positive
their independence. Our usual	from all the team in such difficult circumstances.	Technical audits
procedure is we would monitor our	have been carried out as guidance has allowed.	No surveys sent
service impact through the customer	out as not to double handle documents and equipment. Working
feedback surveys, this has been	patterns and transport has impeded on delivery	cost as to double
reduced greatly this year due to the	transport but the risk has been unquestionable.
pandemic.

REFERENCE AND ADMINISTRATIVE DETAILS	REFERENCE AND ADMINISTRATIVE DETAILS	REFERENCE AND ADMINISTRATIVE DETAILS	REFERENCE AND ADMINISTRATIVE DETAILS
Company	number:		10838311
Charity number:			1175753
Principal	office:		Unit 7 Roseheyworth	Business Park
			Abertillery
			Blaenau Gwent
			NP13 15P
Trustees			Carol Morgan	Chair
			Colin Wallbank	Treasurer
			John Mason
			Georgina Jones
			Haydn Trollope
			Robert Hall	Vice chair
			Claire Woodland	Resigned 12/8/2020
			Elizabeth Thorpe
			Garth Collier	Resigned 12/5/2020
Key Management		Personnel	Patricia Jones	Chief Executive Officer to 31March 2021.
			Rodney Evans	Acting Chief Executive	Officer to 31 March 2021
				and Chief Executive Officer from 1April 2021.
			Mike l.ock	Senior Technical Officer
			Tina Howells	Office/Finance Manager
Auditor:			Azets Audit Services
			Ty Derw
			Lime Tree Court
			Cardiff Gate Business	Park
			Cardiff
			CF23 BAB
Bankers:			Unity Trust pic
			Nine Brindleyplace,
			Birmingham,
			812HB
Solicitors:			Geldards
			Dumfries House,
			Dumfries Place,
			Cardiff,
			CF103ZF

						Total	Total
				Unrestricted	Restricted	funds	funds
			Note	funds	funds	2021	2020
				f
Income and endowments		from:
Donations and legacies			3	641		641	5,669
Charitable activities			4	758,667	100,174	858,841	1,061,154
Investment income			5	1,471		1,471	1,334
Other income			6	6,016		6,016
Trading subsidiary income			12	17,298		17,298	33,667
Totalincome and endowments				784,093	100,174	8&4,267	1,101,824
Expenditure on:
Charitable activities			7	552,335	100,174	652,509	848,174
Trading subsidiary's expenditure			12	151,910		151,910	199,638
Total expenditure				704,245	100,174	804,419	1,047,812
Netincome				79,848		79,848	54,012
Other recognised losses:
Actuarial gains/(losses)	on	defined
benefit pension schemes			20	(156,000)		(156,000)	300,000
Net movement in funds				(76,152)		(76,152)	354,012
Reconciliation of Funds
Total funds brought forward			15,16	378,786		378,786	24,774
Totalfunds carried forward			16,17	302,634		302,634	378,786

						Total	Total
				Unrestricted	Restdicted	funds	funds
			Note	funds	funds	2021	2020
					E
Income and endowments		from:
Donations and legacies				30,319		30,319	72,024
Charitable activities				834,393	100,174	934,567	1,167,886
Investment income				1,471		1,471	1,334
Other income				6,016		6,016
Totalincome and endowments				872,199	100,174	972,373	1,241,244
Expenditure on:
Charitable activities				804,023	100,174	904,197	1,186,388
Total expenditure				804,023	100,174	904,197	1,186,388
Net income				68,176		68,176	54,856
Other recognised losses:
Actuarial gains/(losses)	on	defined
benefit pension schemes			20	(156,000)		(156,000)	300,000
Net movement in funds				(87,824)		(87,824)	354,856
Reconciliation ofFunds
Total funds brought forward			15,16	378,620		378,620	23,764
Totalfunds carried forward			16,17	290,796		290,796	378,620

						Note	2021	2020
							E
Net cash provided by/(used	in) operating		activities			19	67,616	(35,723)
Cash fiovrs from investing	activities:
Dividends, interest and rents from investments							1,471	1,334
Purchase of property plant	and equipment						(14,155)
Proceeds on disposal							9,130
Net cash used in investing	activities						(3,554)	1,334
Change in cash and cash equivalents		in the reporting		period			64,062	(34,389)
Cash and cash equivalents	at the beginning		ofthe reporting		period		421,915	456,304
Cash and cash equivalents	at the end	ofthe reporting		period		19	485,976	421,915

		Unrestffcted	Restricted	Total	Total
		funds	funds	2021	2020
~Grou		E	E	E	E
Donations		641		641	5,669
		641		641	5,669
Charity
Donations		641		641	5,669
Gift aid from Care	&Repair Home
Maintenance	Services Ltd	29,678		29,678	66,355
		30,319		30,319	72,024

NCOME FRO	M CHARITABLE	ACTIVITIES
		Unrestricted	Restricted	Total	Total
		funds	funds	2021	2020
~Grou			E	E	f
Grant income		745,884	100,174	846,058	1,036,264
Professional	fees	12,783		12,783	22,848
Practical Services					2,042
		758,667	100,174	858,841	1,061,154
Charity
Grant income		745,884	100,174	846,058	1,036,264
Professional	fees	12,783		12,783	22,848
Practical Services					2,042
Management	fees	75,726		75,726	106,732
		834,393	100,174	934,567	1,167,886

NVESTMENT INCOME
	Unrestdcted	Restdcted	Total	Total
d h	funds E	fundsf	2021 E	2020 f
Bank interest	1,471		1,471	1,334
	1,471		1,471	1,334
OTHER INCOME
	Unrestricted	Restncted	Total	Total
~Gd h	funds E	fundsf	2021 6	2020 f
Profit on disposal offixed assets	3,902		3,902
Other income	2,114		2,114
	6,016		6,016

EXPENDITUR	E ON CHARITABLE	ACTIVITIES
					Total	Total
		Direct	Support	Governance	2021	2020
~Grou		f	E	E	E	E
Audit				6,900	6,900	6,600
Accountancy	services			2,969	2,969	9,842
Bank charges		113	12		125	216
Committee	costs				5	62
Depreciation		4,838	537		5,375	7,683
Health &safety		5,152	573		5,725	3,192
HTW		3,582			3,582	5,551
ILG		50,466			50,466	147,118
Insurance		4,329			4,329	10,721
ITsoftware	&support	7,577	842		8,419	1,947
Legal &professional		200	22		222	2,667
Materials &	equipment	8			8	206
Motor		94	10		104	2,033
Printing, postage and
photocopying		2,358	262		2,620	2,551
Rent and rates		17,007	1,890		18,897	20,879
RRAP		95,311			95,311	66,759
RRAP Plus		3i122			3122	5,349
SAH		21,746	283		22,029	44,567
Staff costs		366,625	40,736		407,361	489,346
Subscriptions		259	29		288	378
Sundry		292	32		324	1,278
Telecommunications		4,790	532		5,322	4,263
Training &conferences		2,412	268		2,680	72
Travel		5,693	633		6,326	14,894
		595,974	46,661	9,874	652,509	848,174

EXPENDITU	RE ON CHARITABL	E ACTIVITIES (conti	nued)
					Total	Total
		Direct	Support	Governance	2021	2020
ChaiitE		f	f		f	f
Audit				6,900	6,900	6,600
Accountancy	services			2,969	2,969	9,842
Bank charges		113	12		125	216
Committee	costs				5	62
Community	safety					2,472
Depreciation		4,838	537		5,375	7,683
Health &safety		5,152	573		5,725	3,192
HTW		3,582			3,582	5,851
ILG		52,466			52,466	148,294
Insurance		4,329			4,329	10,721
ITSoftware	&support	7,577	842		8,419	1,947
Legal &professional		200	22		222	2,667
Materials &	equipment	8			8	S46
Motor		94	10		104	2,033
Printing, postage and
photocopying		2,358	262		2,620	2,551
Rent and rates		17,007	1,890		18,897	20,879
RRAP		258,187			258,187	222,833
RRAP Plus		32,754			32,754	85,088
SAH		78,309	900		79,209	134,866
Staff costs		366,625	40,736		407,361	489,346
Subscriptions		259	29		288	378
Sundry		292	32		324	8,792
Telecommunications		4,790	532		5,322	4,263
Training &conferences		2,412	268		2,680	72
Travel		5,693	633		6,326	14,894
		847,045	47,278	9,874	904,197	1,186,388

2021	2020
f	f
6,900	5,500
2,969	10,942
5,376	7,683
7,890	8,563

		Total	Total
		2021	2020
~Grou		E	E
Wages and salaries		411,985	458,623
Socialsecurity	costs	29,499	33,071
Pension costs		19,272	18,778
		460,756	510,472
tharitK
Wages and salaries		364,699	397,068
Social security	costs	25,711	31,203
Pension costs		16,951	16,027
		407,361	444,298

	2021	2020
	No.	No.
Group	20	20
Charity	17	17

TANGIBLE FIXEDASSETS
	Office	Computer	Motor
~Grou	Equipmentf	equipment E	vehicles E	Total E
Cost
At 1April 2020	420	3,679	21,266	25,365
Additions			14,155	14,155
Disposal			(13,312)	(13,312)
At 31March 2021	420	3,679	22,109	26,208
Depreciation
At 1April 2020	391	2,571	9,571	12,533
Charge forthe period	29	1,108	6,753	7,890
Eliminated on disposal			(7,994)	(7,994)
At 31March 2021	420	3,679	8,330	12,429
Net book value
At 31March 2021			13,779	13,779
At 31March 2020	29	1,108	11,595	12,732
Charity
Cost
At 1April 2020	420	1,694	21,266	23,380
Disposal			(13,312)	(13,312)
At 31March 2021	420	1,694	7,954	10,068
Depreciation
At 1April 2020	391	1,152	9,573	11,116
Charge for the period	29	542	4,804	5,375
Release on disposal			(7,994)	(7,994)
At 31March 2021	420	1,694	6,383	8,497
Net book value
At 31March 2021			1,571	1,571
At 31March 2020	29	542	11,593	12,164

he results ofthe company for th	e year ended 31March 2021	can be found below:
		2021	2020
		E	f
PROFIT AND LOSSACCOUNT
Turnover		256,291	371,880
Cost ofsales		(149,105)	(195,751)
Gross surplus		107,186	176,129
Administrative expenses		(78,531)	(110,620)
Other income		12,695
Operating profit		41,350	65,509
Statement ofchanges in Equity
Balance brought forward		167	1,013
Profit and total comprehensive	income forthe period	41,350	65,509
Distributions to parent charity under gift aid		(29,678	(66,355)
Balance carried forward		11,839	167
BAlANCE SHEET
Fixed assets:
Tangible assets		12,209	566
		12,209	566
Current assets:
Stock		5,800	7,660
Debtors		1,433	3,323
Cash at bank and in hand		25,579	61,627
		32,812	72,610
Current liabilities		(33,182)	(73,009)
Net current assets/(liabilities)		(370)	(399)
Net assets		11,839	167
Capital and Reserves:
Profit and loss reserves		11,839	167
		11,839	167

DEBTORS
			Total	Total
			2021	2020
Garou				f
Trade debtors			123,286	136,788
Other debtors and prepayments			130,907	115,596
			254,193	252,384
~Chari
Trade debtors			123,286	133,466
Other debtors and prepayments			129,474	115,596
Amount due from trading		subsidiary	16,052	49,171
			268,812	298,233
CREDITORS: AMOUNTS	FALLING DUE WITHIN ONE YEAR
			Total	Total
			2021	2020
~Grou				E
Trade creditors			91,976	79,919
Accruals			6,900	7,648
Deferred income			22,451	2,660
Other creditors			11,778	3,678
			133,105	93,905
Charity
Trade creditors			79,377	61,907
Accruals			6,900	8,160
Deferred income			22,451
Other Creditors			7,246
			115,974	70,067

Deferred	Incorne:-
			Total	Total
~Grou			2021	2020
			E	E
Brought	forward		2,660	7,185
Received/Released		in the year	19,791	(4,525)
Amount	due less	than one year	22,451	2,660
Charity
Brought	forward			6,682
Released	in the year		22,451	(6,682)
Amount	due less	than one year	22,451

	FOR T	FOR T	HE YEAR ENDE	D 31MARCH	2021
15.	RESTRICTED FUNDS
			As at				Balance at
			1April				31March
	~dd h		2020 f	Income f	Expenditure f	Transfers f	2021f
	Covid-19 Job Retention
	Scheme			20,212	(20,212)
	Health Board -ABUHB Core
	Revenue			20,909	(20,909)
	Health Through	Warmth		3,582	(3,582)
	Managing Better Service			40,671	(40,671)
	National Lottery	funding		9,800	(9,800)
	UWHA			5,000	(5,000)
				100,174	(100,174)

~P
			As at				Balance at
			1April				31March
~dd	h		2019 f	Income f	Expenditure f	Transfers f	2020 f
Aneurin Bevan University
Health Board				25,207	(25,207)
Emergency	Care		8,730		(8,730)
Health Board - ABUHB Core
Revenue				20,909	(20,909)
Health Through		Warmth		5,851	(5,851)
Managing	Better Service			24,303	(24,303)
UWHA				5,000	(5,000)
			8,730	81,270	(90,000)

						Actuarial
						gains on
						defined
		Balance at				benefit	Balance at
		1April				pension	31March
		2020	Income	Expenditure	Transfers	scheme	2021
~Grou		E	E		E	E	E
Unrestricted	funds	378,786	784,093	(704,245)		(156,000)	302,634
		378,786	784,093	(704,245)	-	(156,000)	302,634
Charity
Unrestricted	funds	378,620	872,199	(804,023)		(156,000)	290,796
		378,620	872,199	(804,023)		(156,000)	290,796
						Actuarial
						gains on
						defined	Balance at
		Balance at				benefit	31March
		1April				pension	2020
Garou		2019 f	Income E	Expenditure E	Transfers f	scheme E
Unrestricted	funds	16,044	1,020,554	(957,812)		300,000	378,786
		16,044	1,020,554	(957,812)		300,000	378,786
Charity
Unrestricted	funds	15,034	1,159,974	(1,096,388)		300,000	378,620
		15,034	1,159,974	(1,096,388)		300,000	378,620

ANALYSIS OF NET A	SSETS BETWEEN FUN	DS
		Unrestricted	Restricted	Total
«Grou		fundsf	funds E	2021 f
Fixed assets		13,779		13,779
Net current assets		612,855		612,855
Long term pension	liability	(324,000)		(324,000)
		302,634		302,634
Charity
Fixed assets		1,571		1,571
Net current assets		613,225		613,225
Long term pension	liability	(324,000)		(324,000)
		290,796		290,796
		Unrestricted	Restricted	Total
		funds	funds	2020
~Grou		E		f
Fixed assets		12,732		12,732
Net current assets		541,054		541,054
Long term pension	liability	(175,000)		(175,000)
		378,786		378,786
Charity
Fixed assets		12,164		12,164
Net current assets		541,456		541,456
Long term pension	liability	(175,000)		(175,000)
		378,620		378,620

RECONCILIATION OF	RECONCILIATION OF	NET MOVEMENT	NET MOVEMENT	IN	FUNDS TO	FUNDS TO	NET CASH	FLOW	FROM OPERATING	FROM OPERATING
ACTIVITIES
~Grou									2021	2020
									E	E
Net income/(expenditure)			for the reporting			pediod	(as per the
Statement ofFinancial Activities)									(76,152)	354,012
Adjustments for:
Depreciation charges									7,890	8,563
Dividends, interest	and rents from investments								(1,471)	(1,334)
(Profit)/loss on disposal									(3,902)
(Increase)/decrease		in stocks							1,860	14,284
(Increase)/decrease		in debtors							(1,809)	(70,668)
Increase/(decrease)		in creditors							39,200	(580)
Increase/(decrease)		in long	term pension		liability				102,000	(340,000)
Net cash provided	by/(used		in) operating		activities				67,616	(35,723)
Analysis of Cash and		Cash	Equivalents
Cash in hand									485,967	421,915
Total Cash and Cash		Equivalents							485,967	421,915
Ana sisofchan es	in net funds
							At 1March			At 31March
							2020		Cash flows	2021
								E	E	E
Cash at bank and in	hand						421,915		64p052	485,967

KEYASSUMPTIONS	KEYASSUMPTIONS
			31March 2021	31March 2020
			96per annum	SSper annum
Discount	rate		2.38	2.38
Inflation	(RPI)		2.63	2.63
Inflation	(CPI)		1.63	1.63
Salary Growth			2.63	2.63
Allowance for commutation retirement		ofpension for cash at	75%of maximum	75%of maximum
			allowance	allowance

	31March 2021	31March 2020
	(E000s)	(E000s)
Fair value ofplan assets	1,856	1,650
Present value ofdefined benefit obligation	2,180	1,872
Deficit in plan	(324)	(222)
Defined benefit asset (liability) to be recognised	(324)	(222)

				31March 2021
				(f000s)
Defined	benefit obligation at start ofperiod			1,872
Expenses
Interest	expense
Actuarial	losses (gains) due to scheme	experience		321
Actuarial	losses (gains) due to changes	in demographic	assumptions
Actuarial	losses (gains) due to changes	in financial assumptions
Benefits	paid and expenses			(25)
Defined	benefit obligation at end ofperiod			2,180

	31March 2021
	(EOOOs)
FVofplan assets at start ofperiod	1,650
Interest Income
Experience on plan assets —gain/(loss)	173
Contributions by employer	58
Benefits paid and expenses	(25)
Fair value ofplan assets at end ofperiod	1,BS6

		31March 2021
		(E000s)
Expenses
Net interest expenses
Defined benefit costs recognised	in Statement ofComprehensive
Income (SoCI)

		31March 2020
		(E000s)
Experience on plan assets (excluding amounts included in net interest cost) - gain (loss)		173
Experience gains and losses arising on the plan liabilities - gain	(loss)	(321)
Effects ofchanges in the demographic assumptions underlying present value ofthe defined benefit obligation -gain (loss)	the	(8)
Effects ofchanges in the financial assumptions underlying the
present value ofthe defined benefit obligation - gain (loss)
Total actuarial gains and losses (before restriction due to some the surplus not being recognisable) -gain (loss)	of	(156)
Effects ofchanges in the amount ofsurplus that is not recoverable
(excluding amounts included in net interest cost) - gain (loss)
Total amount recognised in Other Comprehensive Income - gain (loss)		(156)

	31March 2021	31March 2020
	(E000s)	(E000s)
Absolute Return	102	86
Alternative Risk Premia	70	115
Corporate Bond Fund	110	94
Credit Relative Value	58	45
Distressed Opportunities	54	32
Emerging Markets Debt	75	50
Fund of Hedge Funds		1
Global Equity	296	241
High Yield	56
Infrastructure	124	123
insure nce-Linked Securities	45	51
Liability Driven Investment	471	547
Liquid credit	22	1
Long Lease Property	36	29
Net Current Assets	11	7
Opportunistic Credit	51
Opportunistic llliquid Credit	47	40
Private Debt	44	33
Property	39	36
Risk Sharing	68	56
Secured Income	77	63
Total assets	1,856	1,650

Pension Liability:
					Total	Total
					2021	2020f
Pension liability					324,000	222,000
COMPARATIVE STATEMENT OF FINANCIAL				ACTIVITIES
						Total
				Unrestricted	Restricted	funds
~Grou				funds f	funds E	2020f
Income and endowments			from:
Donations and legacies				5,669		5,669
Charitable activities				979,884	81,270	1,061,154
Investment income				1,334		1,334
Trading subsidiary	income			33,667		33,667
Other income
Total income and endowments				1,020,554	81,270	1,101,824
Expenditure on:
Charitable activities				758,174	90,000	848,174
Trading subsidiary's	expenditure			199,638		199,638
Total expenditure				957,812	90,000	1,047,812
Net income				62,742	(8,730)	54,012
Other recognised losses:
Actuarial gains/(losses)		on	defined benefit
pension schemes				300,000		300,000
Net movementin funds				362,742	(8,730)	354,012
Reconciliation of Funds
Total funds brought	forward			16,044	8,730	24,774
Totalfunds carried	forward			378,786		378,786

					Total
			Unrestricted	Restricted	funds
Charity			funds	funds	2020
			E	f	f
Income and endowments		from:
Donations and legacies			72,024		72,024
Charitable activities			1,086,616	81,270	1,167,886
Investment income			1,334		1,334
Otherincome
Totalincome and endowments			1,159,974	81,270	1,241,244
Expenditure on:
Charitable activities			1,096,388	90,000	1,186,388
Total expenditure			1,096,388	90,000	1,186,388
Net income			63,586	(8,730)	54,856
Other recognised losses:
Actuarial gains/(losses)	on	defined benefit
pension schemes			300,000		300,000
Net movementin funds			363,586	(8,730)	354,856
Reconciliation ofFunds
Total funds brought forward			15,034	8,730	23,764
Totalfunds carried forward			378,620		378,620