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2021-12-31-accounts

q

Trustees' Annual Report for the period

From Period start date To[Period end date ] 01 01 2021 31 12 2021

Section A Reference and administration details

Charity name Wheelchair World

Other names charity is known by www.wheelchairworld.org

Registered charity number (if any) 1175582

Charity's principal address 12 Timms Rd

Banbury

Oxfordshire

Postcode OX16 9DL

Names of the charity trustees who manage the charity

Dates acted if not for whole Name of person (or body) entitled Trustee name Office (if any) year to appoint trustee (if any) 1 Susie Twydell CEO

2 Helen MacDonald

3 Gillian Urquhart

Names of the trustees for the charity, if any, (for example, any custodian trustees)

Name Dates acted if not for whole year

1

March 2012

TAR

Names and addresses of advisers (Optional information)

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Type of adviser Name Address
IT/website Dave Hassell
development
General adviser David Twydell
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Name of chief executive or names of senior staff members (Optional information)

Susie Twydell

Section B Structure, governance and management

Description of the charity’s trusts

Type of governing document

Constitution

How the charity is constituted

CIO

Trustee selection methods

Appointed by existing trustees

Additional governance issues (Optional information)

You may choose to include additional information, where relevant, about:

● policies and procedures adopted for the induction and training of trustees;

Section C Objectives and activities

Summary of the objects of the charity set out in its governing document

To provide for the public benefit support for people with disabilities to access travel and leisure opportunities by means of online information and resources.

2

March 2012

TAR

● Maintained and improved the new Wheelchair World website (launched in 2020). ● Updated website content and reviewed for SEO. ● Grew social media presence. ● Utilised a Facebook group for the international wheelchair travel network. ● Continued to provide newsletters for subscribers and moved provider from Goodbits to Send-e. Despite Covid-19 decreasing interest in travel, newsletter subscribers continued to grow, although at a slower rate. This may be because of the impact of the new google ad grants. ● Recruited, trained and managed volunteers and interns. ● Promoted Wheelchair World website to relevant bodies. Summary of the main activities ● Formed and deepened links with other service providers. undertaken for the public ● Investigated fundraising opportunities and contacted wheelchair benefit in relation to these travel service providers. objects (include within this ● Planned and launched Google ad grants campaign. section the statutory declaration that trustees have In planning the activities for the year, the trustees reviewed the guidance had regard to the guidance on public benefit at relevant and opportune times at the regular trustees’ issued by the Charity meetings. Commission on public benefit)

Additional details of objectives and activities (Optional information)

You may choose to include further statements, where relevant, about:

● policy on grantmaking;

● policy programme related investment;

● contribution made by volunteers.

3

March 2012

TAR

Section D Achievements and performance

Summary of the main
achievements of the charity
during the year		 ●
Maintenance and improvement of the website:
In 2021 the new website, which can be found here
https://wheelchairworld.org/,continued to be developed and new content
added on a regular basis by volunteers. A couple of bugs were found and
CITA volunteers helped to overcome the bugs by taking actions such as
running and installing any needed updates.
●
Volunteers regularly updated the content and reviewed content for
currency throughout 2021.
●
Updated the content of the website & updates shared on
Facebook page, Twitter page, LinkedIn and Instagram.
Approximately 53 new resources added.
●
Social media presence is consistently growing and over 2021 it
has increased as follows:
Facebook: Despite the effects of coronavirus, we still grew in numbers
this year but more slowly than previously.
Facebook followers: from 4,410 followers in December 2020 to 4,601 in
December 2021
Facebook likes: from 4,394 in December 2020 to 4,517 in December
2021. Twitter: from 1,304 in December 2020 to 1,379 in December 2021.
Instagram followers from 1,006 in December 2020 in December 2020 to
1,034 in December 2021.
Volunteers managed the social media presence throughout 2021.
●
Regular newsletter
Since launching in December 2017, the newsletter has been very popular
and subscriptions have grown from 9,820 in December 2020 to 11,513 in
December 2021. We moved from Goodbits to Send-E as our newsletter
provider in 2021.
●
Send-E is much more cost effective than Goodbits, but requires a
much more time-consuming process when adding content as it all as it all
has to be done manually.
●
Recruit, train and manage volunteers and interns:
4 regular volunteers fromdo it.orgcontinue to help with tasks and posts
on the new website.
3 Interns from King College London led on the Google Ads campaign
work as well as some website development work.
We had various projects including overcoming bugs and increasing
security of the new website by Charity IT Association (CITA) volunteers
throughout 2021.
●
Promotion of website to relevant bodies.
In 2021, Wheelchair World successfully applied to the Google Ad Grants
for non-profits. Through the scheme we recruited three interns from Kings
College London who assisted in the development, launch, and monitoring
of our Google Ads campaign, designed to increase website traffic and
newsletter subscribers. Some of the campaign was put on hold to
Quarter One of 2022 to coincide with the expected reduction in covid
regulations and increase in travel.

4

March 2012

TAR

● Accessible Travel Network – an international network of disabled traveller websites continued to meet quarterly in 2021. Wheelchair World was a founding member and continues to play an active role. Other members include: Wheelchair traveller.org, Toegankelijk op reis, Access trip, Accessible Indonesia, Getaboutable, Village for all; Ican Resource Group, Martain Heng from Lonely Planet.

● Lonely planet online accessible travel resources Wheelchairworld continued to be available on the online accessible travel resources in 2021.

Despite the lockdown, Wheelchair World subscribers continued to grow – albeit at a slower pace. With an expected increase in people travelling in 2022 we are anticipating further growth in Wheelchair World subscribers throughout next year.

March 2012

5

TAR

Section E Financial review Bri•f ￿￿t￿mOnt of tho hawity's p4bliry gn ￿serveS | char￿ has no policy on reserves Detalls ol any fundg rn•tEri4lly In deficlt Furthcrfinancknl review det2113 Ioplioiial infornialion You m4y Ghoo¥e Q11Glude ali,Aional in,-ormation, ￿l￿or9 rd41..4pt Ab)L't'. charrti," prinp. swrces ot l.Jnds lircluding any Ivri¢Jruisiiul,' Iprx)rtcd tlic key 04cctwcs of Lne ch&Yty'. lily￿rrI￿lI piylityy N'i(1 Irrva%iiii&iit pjliry art0pt￿. | Section F other optional information Section G Declaration Thetru5tee5 deGl4re that ihgy hBve ￿PprOVed tho tryst$¥$' roport Jbtwè, Slgngd on bahalf of tho charity's trJst£wx $ignature<sl Full narnql81 A¢, Hoc:I ala fillan ￿uhIrt PoAition S￿r#t•ryy Chair, ot¢l Trllsteo TNee 23 TAR r.￿Tri￿lI 2012 TAR Maich 2012

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Wheelchair World 1175582
Receipts and payments accounts CC16a
For the period 01/01/2021 31/12/2021
To
from
Section A Receipts and payments
Unrestricted Restricted Endowment
Total funds Last year
funds funds funds
to the nearest
to the nearest £ to the nearest £ to the nearest £ to the nearest £
£
A1 Receipts
Donations 155 - - 155 460
- - - - -
- - - - -
- - - - -
- - - - -
- - - - -
- - - - -
- - - - -
Sub total (Gross income for
155 - - 155 460
AR)
A2 Asset and investment sales,
(see table).
- - - -
- - - - -
Sub total - - - - -
Total receipts 155 - - 155 460
A3 Payments
Newsletter 310 - - 310 471
IT Hosting 36 - - 36 36
Paypal Fees 3 - - 3 6
- - - - -
- - - - -
- - - - -
- - - - -
- - - - -
- - - - -
Sub total [ 349 ] - - 349 513
A4 Asset and investment
purchases, (see table)
- - - -
- - - -
Sub total [ - ] - - - -
Total payments 349 - - 349 513
Net of receipts/(payments) - 194 - - - 194 - 53
A5 Transfers between funds - - - - -
A6 Cash funds last year end 300 - - 300 353
Cash funds this year end 106 - - 106 300
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CCXX R1 accounts (SS)

10/09/2022

1

Section B Statement of assets and liabilities at the end of the period

Categories
Signed by one or two trustees on
behalf of all the trustees
B5 Liabilities
B3 Investment assets
B2 Other monetary assets
B4 Assets retained for the
charity’s own use
B1 Cash funds		 Details
Details
Total cash funds
(agree balances with receipts and payments
account(s))
Cash in bank
Details
Details
Details
Signature		 Unrestricted
funds
Restricted
funds
to nearest £
to nearest £
106
-
-
-
-
-
106
-
OK
OK
Unrestricted
funds
Restricted
funds
to nearest £
to nearest £
-
-
-
-
-
-
-
-
-
-
-
-
Fund to which
asset belongs
Cost (optional)
-
-
-
-
-
Fund to which
asset belongs
Cost (optional)
-
-
-
-
-
-
-
-
-
Fund to which
liability relates
Amount due
(optional)
-
-
-
-
-
Print Name		 Endowment
funds
to nearest £
-
-
-
-
OK
Endowment
funds
to nearest £
-
-
-
-
-
-
Current value
(optional)
-
-
-
-
-
Current value
(optional)
-
-
-
-
-
-
-
-
-
When due
(optional)
Date of
approval

CCXX R2 accounts (SS)

10/09/2022

2