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2020-09-30-accounts

T r ustees’ annual r r t epo an d Financial Statements fo r the yea r en d e d 30[th] Septembe r 2020

Charity number: 1175277

Chairman’s statement

Welcome to our third annual report. The following pages will give you a very detailed overview of what the Kendall & Wall Charitable Trust has achieved under what must be the most trying times any of us have lived through.

Covid has had an impact on us all and perhaps brought the best out of our volunteers, they have kept in touch with our regular clients by drawing up a telephone rota, helping clients with hospital and vaccination appointments and even producing In Touch our own newsletter that is distributed to our clients, friends and supporters and our volunteers. Some of our volunteers stepped in to helping the wider community by driving delivery vans for the district council.

We are very grateful for the acknowledgement our team received from the Lord Lieutenant of Staffordshire for all the help they willingly gave to support the community.

The National Lottery has provided the funding for two new minibuses. These are made to meet the access needs of our clients, one has been delivered and is already in service and the other is on order. The National Lottery Community Fund is helping Kendall & Wall to continue meeting our commitment to preventing loneliness amongst a too often neglected part of our society.

None of what Kendall & Wall has achieved would be possible without the generous and unstinting help of our volunteers. As the chairman of the Trust I must thank all our volunteers.

Stephen Sanders

Who we are and what we do

Background

Kendall & Wall Charitable Trust is a registered charity (registered number 1175277).

The organisation was first set up in 2012 as a not-for-profit limited company by Mike Wall and Paul Kendall. They knew how difficult it was for elderly or disabled people to get out and socialise. They organised outings initially through a local coach company. The following year they purchased a small (7-seater) minibus with wheelchair access. In 2015 they purchased a second (17-seater) minibus and the company was formally registered as a Community Interest Company. We became a charity in October 2017 but did not ‘go live’ until January 2018 when our new bank account was established. A third minibus (17 seater) was purchased in October 2019.

What we aim to do

Our charity’s sole purpose is to organise and provide wheelchairaccessible outings to help prevent people from becoming socially excluded, relieving the needs of those people who are socially excluded and assisting them to integrate into society. We provide this service to elderly and/or disabled people living within a 20 mile radius of Lichfield.

Because of the covid outbreak we had to suspend outings between February and July 2020. We then managed to put on 9 outings between July and early September before suspending again. This had a major impact on the number of outings that we were able to put on during the year.

Between October 1[st] 2019 and September 30[th] 2020 we organised 101 outings, involving 346 volunteer journeys and 663 client journeys.

We have 31 fantastic volunteers who look after our clients, push wheelchairs and generally help out. Eight of the volunteers drive the minibuses. Some do office work such as data entry, telephoning clients or organising fundraising. The volunteers are not paid for their work but can receive travel expenses for their travel from home to our registered office. If the outing involves eating out the volunteers are entitled to a free lunch up to the value of £6.50

Volunteers

How we are organised

Our registered office is at 121 Walsall Road, Lichfield WS13 8AD

The charity is governed by a team of 10 Trustees, including one client Trustee. They are responsible for setting the direction of the organisation and agreeing policy. Day-to –day management is carried out by the Chief Operating Officer, assisted by a volunteer, Libby Lewis, who is responsible for liaising with clients to arrange pick-up times etc.

Trustees

Stephen Sanders Chairman Michael Wall Chief Operating Officer Kikuko Wall Paul Kendall Vice Chairman Elizabeth Kendall Lynn Crisp Minutes secretary Tessa Dudley Client Trustee Richard Henshaw Julie Paylor Fundraising Coordinator Jonathan Firth

Governance

The Trustees meet every 3 months to monitor and give direction to the organisation. They ensure that the charity has a clear strategy, and that its work and goals are in line with its vision. They make sure that all decisions put the needs of our clients first. They safeguard the charity’s assets – both physical assets and intangible ones, such as its reputation. They make sure these are used well and that the charity is run sustainably.

Central to this work is a series of key indicators which are considered by the Trustees at every meeting. They include:

An important part of the Trustee’s work is to agree clear written policies and procedures to guide our volunteers. We have the following policies in place:

We also have regular training sessions for our Trustees and volunteers. In the last year we have organised training on:

Organisational assessment

In February 2020 a number of Trustees took part in a review session where we used an ‘organisational dial’ covering 8 aspects of the organisation to give a picture of the strengths and weaknesses of the charity. The session was chaired and mediated by Claire Ferris from Support Staffordshire.

The main findings of the review were:

Creating impact Mostly good practice. Organisation is achieving its purpose. Need to involve clients more meaningfully. Good progress with going paperless

----- Start of picture text -----
Income Approximately one third of income comes from grants
but we are reliant on same funders. Biggest
expenditure is on maintenance of vehicles.
Strategy Good progress with 5 year plan. Still need an
experienced Treasurer.
Need more action on succession planning. Need to
make contact and work with social prescribing link
workers
Learning Good training programme in place but could use
Support Staffordshire more.
Leadership & Good communication between Trustees. System of Key
governance Performance Indicators is helpful. Need to use website
and Facebook more
People Trustees and volunteers happy and motivated. Plan to
consider a Volunteer recognition scheme
Managing Good financial management in place but urgently need
resources a Treasurer.
Use of social media needs further development
Communication Most new clients come through word of mouth
recommendation.
Need to make better use of Social Media streams and
website
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We plan to repeat the exercise in the future. Many thanks to Claire Ferris for her help and support.

Risk management

There are many risks associated with running the charity. Some of these are related to the outings we organize and focus mainly on risks to clients and/or volunteers. We deal with these risks by carrying out risk assessments and providing details of risks and mitigating actions for every outing.

Other risks may be classified as ‘business risks’. They include:

We plan to set up a risk register to help Trustees manage these risks

What we have achieved

Despite coronavirus we managed to organise 101 outings, involving 346 volunteer journeys and 663 client journeys between October 1[st] 2019 and September 30[th] 2020.

We continued to expand our client base with 47 new clients joining us during the year. Sadly, we lost several of our old clients to covid or other diseases. They include:

Margaret Trickett, Ann Cosford, Shirley Burton, Beverly Hardy, Audrey Weston, Wenda Borley, Pat Burbridge, Charles Goodwin, Barbara Hackett, Hedley Trivett. We miss them all.

We also extended the number of corporate clients (Care Homes, Housing Associations and clubs or charities) that we provide services for. In 201920 we provided 15 outings for 174 people from 7 corporate clients.

During the year we recruited 6 new volunteers but we also provided shortterm work experience for a number of younger people including teenagers. We continue to welcome young people as volunteers.

While our programme of outings was suspended because of covid we felt it important to keep in touch with our clients so we organised a rota of volunteers to telephone clients once or twice a week and to offer help, if required. We also set up a monthly magazine, In Touch, to entertain and inform clients, volunteers and other interested parties about what we were doing. Stephen Sanders is the editor and typesetter-in-chief. Several clients have contributed articles to the newsletter.

During lockdown several of our volunteers kept themselves busy by helping Lichfield District Council deliver food parcels to isolated, at risk people. We also helped out a number of clients by taking them to hospital appointments.

The database that we use to record details of our clients, to book outings and to keep track of our finances was developed originally by Mike Wall but it was only accessible from the office computer. We realised that we needed to be able to access the database from several computers and Jonathan Firth very kindly agreed to redesign it. He has done a fantastic job and the database can now be accessed by volunteers wherever they are.

We try to be environmentally conscious and have introduced a new ‘Environmental and sustainability policy’ which will help us to reduce the amount of paper that we are using. Although we are not yet completely ‘paper free’ we have made a start.

In 2018 we produced a 5 year business plan which set out our short- and long-term goals. One of the issues that we identified was that our organisation was heavily dependent on its Chief Officer, Mike Wall, to run day-to-day operations. In order to make us more resilient we asked some of our volunteers to take on extra responsibilities. Lynn Crisp, our minutes secretary, has taken on the responsibility for much of the office work and is now in effect the Office Manager. Several volunteers have also joined our Fundraising Committee which is headed by Julie Paylor.

The Fundraising Committee has been extremely successful and has raised more than £12,000 in donations, grants and other fundraising events such as craft work sales.

In July 2020 a father and daughter team, Stephan & Chloe Couture from Warwickshire, took part in a gruelling triathlon to raise money for Kendall & Wall. The doughty duo raised £637. We are very grateful to them both for their effort and support.

Our monthly lottery scheme, 50:50, was launched in July 2020. Membership of the scheme is limited to 100 people who each pay £4 per month. Every month we hold the draw and award cash prizes - £100 for first prize, £50 for second prize, £30 for third prize and £20 for the fourth prize.

In January 2020 we approached the National Lottery to bid for money to buy two new minibuses and to set up a new branch of Kendall & Wall to cover the Burton on Trent and South Derbyshire area. The project, codenamed ‘Operation Extend our Reach’ was received sympathetically by the National Lottery and by March 2020 we had received an offer letter awarding us £106,000 over 2 years. We are most grateful to Jane Green, the National Lottery’s Funding Officer for the Midlands. Jane has been incredibly supportive and has guided us through the bidding process.

How our activities deliver public benefit

Our Trustees have referred to the Charity Commission’s guidance on public benefit and they regularly review our activity to ensure that our service continues to deliver on our stated objectives of reducing loneliness and preventing social isolation. Early in 2018 we introduced a questionnaire which we issued to all clients who had been on outings in the previous 3 months. The questionnaire asked about the level of satisfaction with our service and whether our clients were lonely. It was gratifying to find that the overwhelming majority of our clients not only rated the outings as ‘good’ or ‘very good’ but just as importantly they also said that they felt less lonely since they started coming out with Kendall & Wall.

Financial review

The accounts in this report cover the period October 1[st] 2019 to September 30[th] 2020

It has been a very difficult year – mainly because we had to suspend our service for several months because of covid. Our turnover for the year was just shy of £17,000 (in a ‘normal’ year we would have expected double this figure). Although the minibuses were not operating for half the year they still needed to be serviced and insured. Our spend on fuel and garage bills was just over £12,000. We did manage to cut down on our administration costs (telephone, stationery, computers etc.) which were under £5,000.

We finished the year with a net increase in funds of £924. This was mainly due to our success in obtaining grants and donations.

Principal funding sources

Our main income source is from the sale of outings to our clients. However, when we take into account the overheads associated with maintaining and running the two buses, our office costs, and the cost of depreciation we made a loss of £12,156. In order to keep the prices of our outings down we have to seek other sources of funding. In 2019/20 we raised more than £12,900 from grants, donations and fundraising activities such as our monthly lottery (the 50:50 scheme), raffles and craftwork sales.

We are grateful to the following organisations who have generously given grants in 2020:

Various individuals, too numerous to mentioned, have also donated. Our thanks to them all.

A full set of accounts are detailed in Appendix A.

We are grateful to Roy Catmur FCIS who has independently scrutinised the accounts

Plans for the future

Our 5 year business plan set out a number of long term goals which we will continue to pursue. They include

Finally, we also plan to increase our presence on social media.

Contact details:

Kendall & Wall Charitable Trust 121 Walsall Road Lichfield Staffordshire WS13 8AD Tel: 01543 897131 Email: enquiries@kendallandwall.org

Appendix A

Kendall & Wall Charitable Trust

Registered Charity Number 1175277

Unaudited Financial Statements for the year ended 30[th] September 2020

Kendall & Wall

Charitable Trust

Trustees Financial Report for the Year Ended 30[th] September 2020

The Trustees present their report and the unaudited financial statements for the year ended 30[th] September 2020.

Approved by the Trustees on 26[th] July 2020 and signed on its behalf by:

…………………………………………….

Stephen Sanders,

Chairman

Kendall & Wall Charitable Trust

Profit and Loss Account[1 ] for the Year Ended 30[th] September 2020

Not £
e
Turnover 2 16,974.
62
Cost of sales 3 -
8,159.4
6
Gross Proft 8,815.1
6
Admin costs motoring 4 -
12,403.
13
Admin costs other 5 -
4,896.6
2
Admin costs Depreciation 6 -
3,672.2
1
Proft/Loss before -
grants/donations & 12,156.
fundraising 80
Grants 4,000
Donations 4,419.9
9
Fundraising events 4,484.2
1
Cash overfow 7 175.72
Interest 8 0.9
Proft/Loss after 924.02
grants/donations &
fundraising and overfow
Asset sales 9 0.00
Asset purchases 10 10,000

Kendall & Wall

Charitable Trust

Balance Sheet as at 30[th] September 2020

£ Assets Inventory(fixed assets) 13,035.34 Regular bank account 4,599.22 balance Reserve bank account 106.33 balance Cash in hand 25.96 Debtors 11 76.98 Total current assets 17,843.83 Liabilities Creditors 12 -589.27 Total liabilities -589.27 Total net assets/liabilities 17,254.56 Capital and Reserves Capital & reserves at 30[th] 16,330.54 September 2019 Profit/loss for the year 924.02 Total Equity 17,254.56

Financial Statements for the Year Ended 30[th] September 2020

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1 Basis of preparation
The financial statements have been prepared in accordance with the
Statement of Recommended Practice: Accounting and Reporting by
Charities preparing their accounts in accordance with the Financial
Reporting Standard applicable in the UK and Republic of Ireland
(FRS102) issued on 16 July 2014 and with the Charities Act 2011
2 Turnover
Turnover represents amounts chargeable in respect of the sale of
goods and services to customers. This includes unpaid invoices and
payments that have yet to clear (these are included on the balance
sheet as debtors)
3 Cost of sales
This represents the cost of outings (admission to venues, hire of canal
boat, cost of food) paid during this period for trips in any period.
Includes payments made that have not cleared yet or been paid yet
(included on the balance sheet as creditors)
4 Admin costs motoring
This represents the costs associated with insuring, servicing and
running the minibuses. (Purchasing and sales of vehicles are dealt with
in the assets section
5 Admin costs other
This represents all other expenditure i.e Total expenditure –
grants/donation/fundraising – cost of motoring –cost of sales.
6 Depreciation
Depreciation is provided on tangible fixed assets so as to write off the
cost or valuation, less any estimated residual value, over their
expected useful economic life as follows:
Asset class Depreciation method and rate
• Plant and machinery 20% reducing balance basis
•
Fixtures and fittings 20% reducing balance basis
• Motor vehicles 20% reducing balance basis
•
Office equipment 20% reducing balance basis
7 Cash overflow
Unlogged cash income. The difference between final cash in hand total
and calculated cash in hand total based on logged cash transactions.
Most likely unreported donations
8 Interest
Bank interest received from savings account
9 Asset sales
Income from sale of assets
10 Asset purchases
Expenditure used to buy assets (minibuses, office equipment etc.)
11 Debtors
Includes cheques in hand, unpaid and uncleared items (invoices,
donations, expenditure refunds)
12 Creditors
Includes unpaid and uncleared items
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