SwinJon 2nJ GIoucts+ershire for better [r￿n1￿ heulth Swindon & Gloucestershire Mind TRUSTEES ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 JANUARY 2025 istered Chari No."1174786 istered Com an No: 10573231 Swindon & Gloucestershire Mind FINANCIAL STATEMENTS AND A REPORT FOR THE YEAR ENDED 31ST JANUARY 2025 CONTENTS PAGE Contents Reference and Administrative Details Trust￿$ report statement of Trust￿ Responsibilities 10 Independent Auditors Report 11-13 Statement of Financial Activities 14 Balance Sheet 15 Statement of Cash Flow 16 Notes to the Financial Statements 17to28 Swindon & Gloucestershire Mind REFERENCE AND ADMINISTRATIVE DETAILS Chief Executive Officer- Hazel Howe Company Secrètsry- Hazel Howe Trustees- Chair, Ben Hodgson Joanna Denney Amy Alexander Registered Office - Sanford House Sanford Street Swndon Wiltshire SN11HE Company Registration Number-10573231 Charity Registration Number- 1174786 Auditor- T B Bollen Bsc FCA ATII 89 Groundwell Rd Swindon SN12NA Federated with- National Mind, 2 Redman Pla London E20'1JQ Solicitors- Royds Withy King 3 Newbridge Square, Swndon, SN11BY Bank. Santander UK plc, Boolle, Merseyside, L30 4GB Lloyds Bank PLC 25 Gresham Street, London, EC2V 7HN Swindon & Gloucestershire Mind TRUSTEES REPORT The Trustees, who are also Directors of Ihe charity for the purposes of the company law, present their Annual Report and Financial Statements and auditors rewrt of the charitable company for the year ended 31 January 2025. Which are also prepared to meet the requirements for a directorfs report and accounts for Companies Act purposes. The financial statements comply ￿th the Charities Act 2011, the Companies Act 2006, the Memorandum and Articles of Association and the accounting and reporting by Charities.. Slalement of Recommended Practice applicable to charities preparing their accounls in accordance wlh the Financial Rep)rting Standard applicable in the UK and Republic of Ireland IFRS102) 1. Objectives and Activitie$ Swndon & GIoU￿stershIre Mind's Memorandum of Association sets out the organisational principle purposes, which are for the public benefit and are compatible with the requirenEnts of the Charities Act 2006. Swindon & Gloucestershire Mind is affiliated to National Mind and supports, alongside the organisations local vision, National Minds vision.. 'We won't give up until everyone experiencing a mental heatth problem gels both support and respect,. Shaping our objeclives for the year, Trustees have considered the Charity Commissions guidance on public benefit, including the guidance 'public benefit.. running a charity IPB21'. Trustees confimi that they have complied wth the requirements of section17 of the Charities Act 2011 lo have due regard to the public benefit guidan￿ published by the Charity Commission for England and Wales. Specific aims are to.. To promote preservation of g(x)d mental health in particular by enabling and empowering everyone experiencing mental health problems to live, manage and cover. To support the needs of people with mental ill health by working lo increase undersianding of mental health by gathering and disserninating information and working to raise awareness to promote understanding and challenging stigma and discrimination. Our Mind Quality Mark ensures our membership of the Mind Federation and quality of our services and organisation We set our own Vison, Mission and Values based on our local footprint. Ourvision We will not give up until everyone experiencing a mental health problem gels both support and resFECt. Swindon and Gloucestershire Mind creates services where people are recognised, valued, and support&l. Our Mission Swindon and Gloucestershire Mind provide advice and support to empower anyone in our Iwal community experiencing a mental heatth problem. We campaign to improve seNices, raise awareness and promote understanding. Ourvalues Selflessness- We will act in the best interests of the Feople we support. Integrity- We will be principled in our work. Accountability- We will take responsibility for what we do and how we do it. Openness- We wll work and take decisions in an open and transparent manner. Honesty- We will be truthful and reliable. Leadership- We wll model Swindon & Gloucestershire Mind values and lead by example in demonstraling behaviours. Swindon & Gloucestershire Mind TRUSTEES REPORT Activities Community Mental Health and Wellbeing service, *￿ndOn. This Servi￿ provides self-referral day support throughout the year for16+ via the following specialist services Community sessions based on the 5 Ways to Wellbeing that offers a variety of groups that are supp)rted by a mix Mind staff and volunteers. The groups include, Walking, Job Club, Young Minds, Yoga, Games aftemcKJn, Support and Connect and recrafting. Evening Wellbeing support sessions, providing 121 support for people outside of daytime I business hours in a safe, therapeutic space. 121 wellbeing support sessions, in F￿[SOn or phone sessions with a dedicated support worker offered Monday- Friday for up to one hour per session. Self-Harniony- A specialist fa￿ to fa￿ counselling service for self-harm and self- injury, Self-Harmony has b*n designed 'in house, to meet this specific counselling STEPS programme, Working wth Avon and Wiltshire NHS Trust to provide a support for people being discharged from adult and child community mental health teams. Swindon Mindful Employer Network-'SMEN'. This project supports employers with annual events and online engagement to support their workforce and raise awareness of mental health in the workplace. Young Persons Service- Provides 121 wellbeing support and teer support groups. This service works with CAMHS and Primary Care and supp)rt discharge transitions Rough Sleeper Service- Providing specialist outreach supp)rt, 121 support and drop ins within the Swindon community. Training Services, Swindon and Gloucestershire: We provide a variety of Workplace, Primary, Secondary and Higher Education and Community training services that include, Mental Health First Aid, ASSIST, Self-Harm & Seir Injury one day programme 2nd a range of bespoke workshops. We offer these both virtually and in person. Wellbeing House, Gloucestershire . A wellbeing house in Gloucestershire is a partnership project between Swindon & Gloucestershire Mind and Gloucestershire Health & Care NHS Foundation Trust offering a preventative approach for people experiencing challenges relaled to their mental health in a safe and secure environment. Set in a non-clinical environment, the Alexandra Wellbeing House offers a welcoming day service where individuals can a￿$$ tailored support that aligns with their needs and goals. Access lo theraFeutic activilies, including arts & crafts, gardening, cooking, exercise is provided on site and supwrted by the Mind team alongside 121 wellbeing support and p&r support. The Junction, Swindon: A 365-evening Se￿1￿ launched in 2019 aiming to provide a safe, therapeutic, supportive environment for individuals who are experiencing or recovering from a mental health crisis. The project is based upon the national calming café models and offers practical support, skilled de-escalation alongside skilled mental health nursing inteNention. This service is working in partnership wilh Avon and Wiltshire Mental Health Partnership NHS Trust and the Swindon ICBIICA, commissioned by Swindon Borough Council. The seNice provides support between 4pm-11pm 7 days perweek. Swindon & Gloucestershire Mind TRUSTEES REPORT Access Service Swlndon INHSE Community Mental Heath Services Transforniation Framework - CMHSF) This service is part of the NHSE Community Mental Health Serwces Transformation Framework, teing delivered in partnership across our Integrated Care Board IICB) footprint of BSW- BaNES (Bath and Northeast Somersetl, Swndon and Wiltshire. The Access semce provides a no wrong front door approach, with flexible supp)rt and a walk alongside model. This is delivered by a range of lived experience peer support workers and wellbeing practitioners offering121 and outreach support. Access Line Service Swindon (NHSE Support Line): During 2020 and as a result of the Covid-19 pandemic we were commissioned to run a dedicated support line. This is a confidential listening Servi￿ which provides a safe pla￿ to talk if a person, or someone they know, is in distress, call handlers are able to deescalate crisis situations for people needing support during the day and also evening when statulory services are closed. This Servi￿ can also give information about mental health and local support setvices. The listeners treat all callers, regardless of background, in a non- judgmental way with dignity and respect. Autism Service, Swindon - This Servi￿ provides pre diagnosis SUPFJ)rt through weekly121 sessions and px)st assessment support in a sensory and environmentally Aulism friendly space. SMI {Serious Mental Illness) Annual Health Checks, Swindon, In January 2021 we were asked to support a pilot promding SMI annual health checks with a wrap round of wellbeing support in a non-clinical setting. The aim of the pilot is to support not just the physical health check but offer wellbeing support alongside this. The health check Servi￿ has been mobilised during the day within our Junction Servi￿ sile and will work in partnership with an NHS approved and selected Nursing Agency. Volunteets & Lived Experience Experts, Swindon & Gloucestershire Our volunteering and Lived Experience Experts are essential to the design, delivery and support of our services. Without this support Swndon & Gloucestershire MIND could not provide many of the valued services. Our committed volunteers help provide weekly groups, fund-raising, mental health promotion, support to our Board and recruitment processes and our lived experience experts help ensure our services slay relevanl to meeting the needs of our communities, while also guiding decision making wth system partners and Commissioning. Wellbeing of our stsff and volunteers Our staff wellbeing and needs are our priority. Since the pandemic the resilien￿ and care in the team's ability to work flexibly supporting people remains. Our staff wellbeing provision is continuously reviewed via consultation wth our stsff. We also retain some of the additional support introduced for staff during the pandemic- Peer support sessions Regular team meetings Coffee catch ups Extemal supeNision groups for all staff Catch up calls. Flexible working arrangements, induding supporting family and childcare needs. We offer a range of hybrid se￿1￿$, ensuring we a￿ supporting the needs of our communities and workforce with a flexible approach. We continue to manage and review infection protection control measures in conjunction with supporting people accessing our services and our workforce. Swindon & Gloucestershire Mind TRUSTEES REPORT Future Plans We have developed our three-year strategic plan for 2023-2026 collaboratively with people connected to S&G Mind, our Board and our staff. Additionally, we are continuing to develop priority areas of the organisation as key objectives to our growth, Governance structure and semce delivery in the new financial year. Continue and strengthen, working with and championing the voiTr of p￿pIe with lived experience, in the design, development and delivery of our work and the workstreams wth our Iw2lity and system partners. Strengthen our front door through our Point of Entry, linking our wider seNices and partners Éo provide a no wrong front door and walk alongside mojel. Continue to support our local VCSE and grassroots organisations through the Mental Health Alliance and Mental Health Partnership, Chaired by Swindon & Gloucestershire Mind. Develop and strengthen our GIOU￿StershJre serVI￿S and partnerships, including taking and sharing learning from our Swindon models to work in partnership with the Glouceslershire VCSE & 3rd Sector, the Gloucestershire Health Care Tnjst and the ICB. Review and revise our recruitment process for volUnt￿[s, Staff and Trustees, alongside reviewing staff personal development. Continue to develop our Training delivery. Recruit additional personnel and expand business sector & CYP Educational programmes I workshops. Expand our marketing and media- Implement and grow marketing, media and fundraising strategies. Review and strengthen stsff supp)rt, including expanding on fluid organisational interaction. Our priority for the year ahead remains to ensure the Vol￿ of people is front and ￿ntre of our provision. We continue to work on developing models of care that focus on early intervention and prevention, wth a focus on expanding the non-clinical worfrforce across the Swndon VCSE and third sector to make better use of our collective resources. Swindon & Gloucestershire Mind TRUSTEES REPORT 2. StNcture, Governance and Management The Company.. Swindon & Gloucestershire Mind, the company was incorporated on the 5 September 2017 as a private limited company by guarantee with no share capital in England and Wales (Company Number10573231}. The company was registered with the Charity Commission on the 21 September 2017 (Charily Nutnber1174786). The governing documents are the Memorandum and Articles of Association. The Charity continues to review its goveming document regularty in line wilh best practi￿, aligning to National Minds Quality Mark. Public Benefit.. The Trustees report the charitable activities have due regard to public benefit guidan￿ published by the Charities Commission. Risk Management.. The Trustees have assessed the risks to which the charity is exposed and are satisfied that the systems are in place to mitigate those risks. Key management personnel remuneration controls. The Board of Trustees (Directors for the purFoses of Company Law), CEO and Directors comprise the key management personnel of the Gharity in charge of the dIr￿tIng and controlling of the charity, delegating running and operating the charity on a day-104ay basis to the CEO. The Board of Trustees give their time freely and no trustee renumeration was paid in the year. Trustees are required to disclose all relevant interests and register them and in accordance th the charities wlicy and wthdraw from decisions where a conflict of interest arises. Prospethive TrUst￿S are invited lo attend an inteNiew and at least ￿ Trustee Board Meetings before appointment or election. Followng app)intmenl, Trustees are required to complete an induction process. The Trustee Board will have no less than three and no more than 10 The Trustee Board are appointed for a term of no more than two terms of three years. The Trustee Board agree to act in accordance with the Memorandum and Articles Management of the day-to-day business is delegated to the Chief Executive Officer. All members of the Board of Trustees give their time voluntarily and re￿iVed no benefits from the charity. Quality Management. The National Mind Federations 'Mind Qualily Mark, .MQM scheme enables, supports and guides organisational improvement through external assessment, reviewed throughout the year and fully every three years. Continuing to meet the Nab'onal Mind Quality Mark standards ensures our membership to the Mind Federation and ensure we m*t regulated charily standards. Managing Organisational Risk. The management of possible to risk to income is reduced by having mU￿1Ple income streams with varying commitment of timelines. Contracted income such at local authority and NHS contracts have overtap in their length of commitment. In addition to our contracted income, we have fluid and unrestricted income from grants, Iraining income, donations and fundraising Swindon & Gloucestershire Mind TRUSTEES REPORT Our thanks to fundraisers, businesses, and supporters, Every year, we would not be able to cary out the work and support we provide to people in our community without the generosity from our doners, business and fundraisers. A huge thank you to everyone who supports us. During the year February 202410 January 2025, some of these were- Ernest Heal & Sons Easlbury Way Christmas Lights Festival on the Fami TK MAX Cheltenham Lions Zurich GE Aerospace, Cheltenham Ben's Elevation Celebration All those who took part in the Spanish Three Peaks Centiica, Big Difference All those who to part in Run Cheltenham North Gloucestershire ODD Jusl Giving Charities Trust Al those who took part in the London Marathon Much Loved Newland Homes We also receive significant support from a large number of people raising money and awareness of Mental Health in numerous ways and donating this through various platforms, one of which is the Just Giving platfomi, this year we re￿iVed £16,656. in funding via Just Giwng. Huge thanks to all who have set up events and challenged themselves lo make this happen, Swindon & Gloucestershire Mind TRUSTEES REPORT 3. Flnancial Review The total income for the year is £2,879,552 of which £2,784,907 is from contracted income for contracted SeN￿S as per note 4. The charity has four contracls funded by Swindon Borough Council, BSW {Banes, Swndon & Willshire} ICB, Gloucestershire Health & Care NHS Foundation Twst. Expenditure totalled £2,273,937 the larger proportion of this consisting of salary costs and service delivery due lo the nature of our contracted funding. Net income for the year is £605,615 of which £89,763 is unrestricted mainly due to training income and donations. Totsl Net assets at the end of the year are £1,752,609 of which restricted funds are £1,191,898 and unrestricted funds are £560,710. 4. Reserves Policy The charity sets and reviews budgets ahead of the financial year and continues to review income and expenditure against budgels regulady through the year. The charity aims to hold reserves of 3 months running costs and lijoks to set this in ils policy. At 31 January 2025, we held £560,71012024 - £470,947) of unrestricted reserves. Currently the reserves fall below the organisational requirements and agreed plans have been put in place to build this wth a target of this being met in the new financial year. Disclosure of inforniation to auditor Trust*s have taken steps that they ought to have taken as a member in order to make themselves aware of any relevant audit information and to establish Ihal the charities auditor is aware of that infomiation. The trustees confimi that that there is no relevant infomiation that they know of and of which they know the auditor is unaware. Small Company's provision statement. This report has been prepared in accordance with the small company's regime under the Companies Act 2006. This ann port was approved by the trustees on the and signed on its behalf by.. .Chair of Trustees Swindon & Gloucestershire Mind STATEMENT OF TRUSTEES RESPONSIBILITES statement of the Board of Trustees Responsibilities The Iwstees (who are also the directors of Swindon & Gloucestershire Mind for the purposes of company lawl are responsible for preparing the Iruslees, report and the financial statements in accordan￿ wth the United lfjngdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice) and applicable law and regulations. Company law requires the trustees to prepare financial statements for each financial year. Under company law the trustees must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the charitable company and of its incoming reSoUr￿S and application of resources, including its income and expenditure, for that Feriod. In preparing these financial statements, the trustees are required to.. Select suitable accounting policies and apply them consistently. ObseNe the melhods and principles in the Charities SORP {FRS1021, Make judgements and estimates that are reasonable and prudent. State whether applicable UK Accounting Standards have been followed, subject to any material departures disclosed and explained in the financial statements. p￿Pare the financial statements on the going cOn￿M basis unless it is inappropriate to presume that the charilable company will conb'nue in business. The truslees are responsible for keeping adequate accounting records that are sufficient to show and explain the charitable company's transactions and disclose with reasonable accuracy at any time the financial position of the charitable company and enable them to ensure that the financial stalemenls comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hen￿ for taking reasonable steps for the prevention and detection of fraud and other irregularities. The trustees are responsible for the mainlenance and integrity of the charity and financial infomiation included on the Gharitys website in accordance with legislation in the Uniled Kingdom governing the preparation and dissemination of financial statements. Approved by the Trustees ofthe Charity on .3.11.10/.15 .and signed on ils behalf by.. )on Chair of Trustees 10 Swindon & Gloucestershire Mind INDEPENDENT AUDITORS REPORT TO THE TRUSTEES OF SWINDON & GLOUCESTERSHIRE MIND Opinion I have audit￿ the financial statements of Smrindon & GIOu￿sterShlre Mind (the'charity'l for Ihe year ended 31 January 2025, which comprise the Statement of Financial Actimties, Balance Sheet, Statement of Cash Flows, and Notes lo the Financial Slalements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is United Kingdom Accounting Standards, comprising Charities SORP - FRS 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland, and applicable law (Unil& Kingdom Generally Accepted Accounting Practice). In our opinion the financial statements.. give a true and fair view of the stale of the charities affairs as at 31 January 2025 and of its incoming resour￿$ and application of reSoU￿s, including its income and eX[￿nditure, for Ihe year then ended., have been properly prepared in accordan￿ with United Kingdom Generally Accepted Accounting Practice,. and have been prepared in accordance with the requirements of the Companies Act 2006. Basis for opinion I have conducted the audit in accordance wth International Standards on Auditing IUKI IISAS (UK)) and applicable law. My responsibilities under those standards are further described in the auditor reswnsibilities for the audit of the financial statements section of our report. l am independent of the charity in accordan￿ with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC'S Elhical Standard, and the provisions available for small entities, in the circumstances sel out in note lo the financial statements, and have fulfilled our other ethical responsibilities in accordan￿ with these requirements. I believe that the audit evidence obtained is sufficienl and appropriale to provide a basis for our opinion. Conclusions relating to going concem In auditing the financial statements, il has tEen concluded that the Trustees use of the going con￿rn basis of accounting in the preparation of the financial statements is appropriate. Based on the work performed, I have nol identified any material uncertainties relating to events or conditions that, individually or collectively, may cast signfficanl doubt on the charity's ability lo continue as a going concem for a period of al least twelve monlhs from when the original financial staterrents were authorised for issue. My responsibilities and the responsibilities of the Trustees wtth respect to going concern are descriW in the relevant sections of this report. Other information The TrUSt￿S are responsible for the other informalion. The other infomialion comprises the information included in the annual report, other than the financial statements and our auditorfs report thereon. My opinion on the financial statements does not cover the other infonnation and, except to the extent otherwise explicitly stated in our reFx)rt, I do not express any form of assurance conclusion thereon. 11 Swindon & Gloucestershire Mind INDEPENDENT AUDITORS REPORT TO THE TRUSTEES OF SWINDON & GLOUCESTERSHIRE MIND In connection wth the audit of the financial statements, my reswnsibility is to read the other information and, in doing so, consider whether the other infomialion is materially inconsistent with the financial statements, or my knowledge obtained in the audit or othe￿iSe appears to be materially misstated. If l identify such material inconsistencies or apparent material misslatements, l am required to determine whether there is a material misstaternent in the financial statements or a material misstatement of the other information. If, based on the work I have performed, I conclude that there is a material misstatemenl of this other infomiation, l am required to report that fact. I have nothing to report in this regard. Opinion on other matters prescribed by the Companies Act 2006 In our opinion based on the work undertaken in the course of the audit.. the infownation given in the TNstees' Report for the financial year for which the financial statements are prepared is consistent wth the financial statements. and the Trustees, Report has been prepared in accordance with applicable legal requirements. Matters on which l am required to report by exception. In the light of my kno￿edge and understanding of the charity and its environment obtained in the course of the audit, we have not identified material misstatements in the Trustees, Report. I have nothing to report in respect of the following matters where the Companies Act 2006 requires us to repx)rt to you rf, in our opinion.. adequate accounting records have not been kept, or returns adequate for our audit have not been re￿iVed from bmnches not visited by us., or the financial statements are not in agreement with the accounting records and retums,. or certain disclosures of Trustees remuneration specifi&J by law are not made,. or we have not r￿1Ved all the infomiation and explanations we require for our audit. Responsibilities of Trustees As explained more fully in the Statement of Trustees, Responsibilities (set out on page101, the Trustees are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for SUGh inlemal control as the Trustees determine is necessary io enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. In preparing the financial statements, the Trustees are responsible for assessing the charity's ability to continue as a going concern, disclosing, as applicable, matters related to going con￿rn and using the going concern basis of accounting unless the Trustees either intend to liquidale the charity or lo cease operations, or have no realistic alternative but to do so. Auditor responsibilities for the audit of the financial statements My objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and lo issue an auditorfs report that includes our opinion. Reasonable assurance is a high level of assuran￿, but is not a guarantee that an audit conducted in accordan￿ with ISAS IUKI will always detect a material misslalement when il exists. Misstatemenls can arise from fraud or error and are considered material rf, individually or in the aggregate, they could reasonably be expected to influence the 6ronomic decisions of users taken on the basis of these financial statements. The extent lo which our proTrdures are capable of detecting irregularities, including fraud is detailed below.. An understanding was obtained of the legal and r￿ulatOry frameworks that are applicable to the entity by discussion with personnel and consideration of experience with clients in similar sectors. 12 Swindon & Gloucestershire Mind INDEPENDENT AUDITORS REPORT TO THE TRUSTEES OF SWINDON & GLOUCESTERSHIRE MIND It was determined that the most significant laws and regulations which have a direct impact on the form and content of the financial statements of the entity are the Companies Act and UK GAAP, specrfically the Charities SORP. It was determined that the most signtficant laws and regulations for the entity are those goveming the charilable sector, safeguarding regulations and GDPR. Based on the results of the risk assessment the audit prcrEdures are designed to identify non- compliance with such laws and regulations identified atM)ve, with no issues arising. Understanding of the entitys pM)licy and prcr£dures was gained by discussion wth key personnel and audit work. Material risk of misslatemenl was assessed in ￿SpeCt of fraud through our planning processes, and no significant risks were identified. The risk of fraud was considered through management override and, in response manual joumal entry testing was incorporated to the audit. Because of the inherent limitations of an audit, there is risk that not all irregularities will te detected, including those leading to material misstatement in the financial stalemenls or non-compliance wth regulation. This risk increases the more that compliance with a law or regulation is rernoved from the events and tranS￿tIonS reflected in the financial statements, as it will be less likely to Lecome aware of instances of non