## **NEWPORT & GWENT SAMARITANS**
## **REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31st MARCH 2025**
The Trustees present their report together with the financial statements of the charity for the year ended 31st March 2025. The financial statements have been prepared in accordance with the accounting policies set out in Note 1 and comply with the Charity's trust deed and applicable law.
## **Legal and administrative information**
|**Charity registration number**|1174186|
|---|---|
|**Address**||
|1 -3 Waters Lane||
|Newport, South Wales||
|NP20 1LA||
## **Trustees**
|Sharon Beckett|resigned September 2024|
|---|---|
|Anita Clements|appointed September 2024, resigned January 2025|
|Janine Cox|appointed September 2024, resigned December 2024|
|Peter Edmunds||
|Susan Hard|resigned September 2024|
|Linette Haines MBE|Director - appointed September 2024|
|Jane Lewis|appointed September 2024, resigned January 2025|
|Angela Marshall|appointed September 2024|
|Jeff Mitchell||
|Cynthia Plant|resigned September 2024|
|David Rodrick|resigned June 2024|
|Chris Stewart|resigned June 2025|
|Sarah Symondson|Treasurer|
|Annette Ware MBE||
|Richard Williams|resigned January 2025|
## **Independent Examiner**
Caroline Davies FCA 24 Blenheim Avenue Magor Monmouthshire NP26 3NB
## **Bankers**
HSBC I Bridge Street Newport South Wales NP20 4UT
1
## **NEWPORT & GWENT SAMARITANS**
## **REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31st MARCH 2025 - continued**
## **STRUCTURE, GOVERNANCE AND MANAGEMENT**
## **Governing Document**
The charity was registered on 26th February 1968 under charity registration number 255044. On 9th August 2017 the Charity was re-registered as a Charitable Incorporated Organisation (CIO) with the new number of 1174186. A new constitution was created and lodged with the Charity Commission. At the time of this change, the Charity became an affiliated branch of the main Samaritans Charity (reg. 219432) which is the co-ordinating body for the separate Samaritan charities in the UK and Ireland.
## **Recruitment and appointment of new trustees**
All persons wishing to become Trustees are given a trustee role description, a trustee person description and a trustee code of conduct. They are required to undergo the Trustees Training module provided by Samaritans head office. Every trustee must be appointed by a resolution passed at a properly convened meeting of the existing charity trustees. New trustees are also required to undertake induction training during which (s)he will be given (and receive help in understanding) copies of:
- the governing document
- the annual report and accounts
- the current budget
- internal policy statements
## **Organisational Structure**
The Director (D1) is responsible for the day to day service provision by the branch, all contact with our service users and the deployment and welfare of all volunteers. The director is also a Trustee. Various roles within the branch are delegated to deputy directors, who need not necessarily also be trustees. These roles include the training of new volunteers, the ongoing training of existing volunteers, leaders, volunteer care and recruitment.
Responsibility for all practical aspects of managing premises, finance and fundraising is also undertaken by the Director (under what is known as 'branch single leadership') and is delegated to other trustees or deputy directors as appropriate. The Trustees met at regular intervals during the year.
## **Risk Management**
The trustees operate a rolling programme of identifying and addressing major risks to the charity at their regular meetings.
## **OBJECTIVES AND ACTIVITIES**
## **Purpose and aims**
Samaritans aims to provide confidential, non-judgemental, emotional support for people who are experiencing feelings of distress and despair, including those which may lead to suicide.
It is our vision that fewer people die by suicide.
Samaritans, as a nationwide organisation, aims to provide this support every hour of every day of the year to those who need it. Newport branch operates seven days a week and covers as many hours as possible depending on volunteer numbers.
2
## **NEWPORT & GWENT SAMARITANS**
## **REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31st MARCH 2025 - continued**
## **Activities undertaken for the public benefit**
In all their decisions the trustees have complied with their duty to have due regard to the Charity Commission's public benefit guidance when exercising any powers or duties to which the guidance is relevant.
## **ACHIEVEMENTS AND PERFORMANCE**
In February 2022 we sold our premises located at Stow Hill in Newport. In order to be able to continue to provide our core listening service without interruption, we moved to temporary rented premises in Bailey Street in Newport. New premises in Waters Lane in Newport were identified and then purchased in August 2022. The renovations had progressed to the extent that we were able to transfer the whole operation to the new premises in August 2023 and give up the rented premises. Renovations at Waters Lane continued in 2024/25 to a lesser degree. These have now been put on hold while the Samaritans Central Charity considers the future proofing of the organisation as a whole.
The Trustees are extremely grateful to those who have driven this project forward and given a huge amount of time and expertise to it.
In the last twelve months, the Newport branch of the Samaritans was able to support those in emotional distress in the following ways: telephone conversations, email contacts, on-line chat and outreach.
Volunteer numbers in the branch at any one time varied from between 70 and 85. Everybody who provides our service is a volunteer and there are no paid employees. All volunteers, including trustees, are reimbursed for any expenses they incur on behalf of the branch. The trustees extend our thanks to everyone in the branch who has so generously given their time.
Our partnership with the National Offender Management Service where volunteers give training and support to prisoners who act as 'Listeners' to other prisoners in two of our local prisons continues very successfully.
In order to provide our service, we rely on the generosity of individuals and organisations, and on our volunteers, to raise the funds which the branch needs to operate. The fund raising deputy director and team are very hardworking. There will be need for renewed fund raising in the coming year. The trustees would like to thank the team and everybody who helped in both large and small ways to raise the funds which are necessary to fund our ongoing service.
A list of those individuals and organisations who have donated money to us in the past year can be found in Note 1 to the financial statements; donations in memoriam in note 2 and the fund raising events and grants received in note 3. The Trustees wish to thank all who have given both time and money so generously to enable us to renovate our premises and maintain our service. We are also more than grateful to the Monmouthshire Masonic Trust who extended a loan of £20,000 to the Branch in order to renovate our premises, which is being repaid over 5 years, and additionally promised to donate £10,000 to Newport Samaritans over a period. They will complete this pledge in November 2025.
3
## **NEWPORT & GWENT SAMARITANS**
## **REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31st MARCH 2025 - continued**
## **Future developments**
2025/26 will see a period of steady service to those in distress or despair but will also see a period of reflection and consultation in the wider UK Samaritans movement to future proof our service.
## **FINANCIAL REVIEW**
The surplus for the twelve months to 31st March 2025 was £12,617, (31st March 2024: deficit £795)
The charity's principal sources of funding during the last financial period were as follows:
26% given by individuals, organisations and in memory (2024: 8%) 64% from grants and fundraising activities (2024: 79%) 10% from the National Offender Management Service partnership (2024: 13%)
General Unrestricted funds amounted to £17,315, (2024: £2,476), and Restricted funds for building renovations amounted to £2,231, (2024: £4,453).
## **Reserves Policy**
The trustees believe that sufficient reserves should be maintained in order that if any of our major sources of income are lost, we will have enough resources to maintain our core service until replacement sources of funding can be established. The Trustees have agreed to adopt a reserves policy, in this respect, of eighteen months of normal expenditure.
## **Approved by the Trustees and signed on their behalf by :**
………………………………
## **Linette Haines MBE**
Director
7th November 2025
4
## **INDEPENDENT EXAMINER'S REPORT TO THE TRUSTEES OF NEWPORT & GWENT SAMARITANS**
I report on the accounts for the year to 31st March 2025 set out on pages 6 to 9.
## **Respective responsibilities of trustees and examiner**
The charity's trustees are responsible for the preparation of the accounts. The charity's trustees consider that an audit is not required for the period (under Section 144(2) of the Charities Act 2011 (the 2011 Act) and that an independent examination is required.
It is my responsibility to:
- examine the accounts under Section 145 of the 2011 Act
- to follow the procedures laid down in the general Directions given by the Charity Commission (under Section 145(5)(b) of the 2011 Act) and
- to state whether particular matters have come to my attention.
## **Basis of independent examiner's report**
My examination was carried out in accordance with the General Directions given by the Charity Commission. An examination includes a review of the accounting records kept by the charity and a comparison of the accounts presented with those records. It also includes consideration of any unusual items or disclosures in the accounts and in seeking explanations from you as trustees concerning such matters. The procedures undertaken do not provide all the evidence that would be required in an audit and consequently no opinion is given as to whether the accounts present 'a true and fair view' and the report is limited to those matters set out in the statements below.
## **Independent examiner's statement**
In connection with my examination, no matter has come to my attention:
- 1 which gives me reasonable cause to believe that, in any material respect, the requirements:
- to keep accounting records in accordance with section 130 of the 2011 Act; and
- to prepare accounts which accord with the accounting records and comply with the accounting requirements of the 2011 Act;
have not been met; or
- 2 to which, in my opinion, attention should be drawn in order to enable a proper understanding of the accounts to be reached.
……………………………………………………..
Caroline Davies FCA
24 Blenheim Avenue, Magor, Monmouthsire. NP26 3NB
Dated: 7th November 2025
5
## **Newport & Gwent Samaritans**
## **Year to 31st March 2025**
|**Statement of Financial Activities**
**Note**
**Income**
Donations
1
Donations in Memory
2
Fundraising & grants
3
Samaritans prison support
**Expenditure**
Fund raising costs
4
Outreach
Telephone costs
Rent & rent deposit
Insurance
Rates & water
Heat & Light
Repairs & housekeeping
Travelling expenses
5
Conference & training expenses
Internet services, IT & office costs
Data protection registration
Bank charges
Central office levy
Miscellaneous expenses
Refurbishment 1-3 Waters Lane
6
**Surplus/ (deficit) for year**
Balance as at 1st April 2024 b/f
**Balance as at 31st March 2025**
**Represented by:**
HSBC current account CIO
HSBC current account oldCo
Loan from Monmouthshire Masonic Trust Fund
**Other assets - Unrestricted Funds**
**1-3 Waters Lane, Newport. See note 6**|**31/03/2025**
**Restricted**
**Unrestricted**
**Total**
**-**
**10,244**
**10,244**
**-**
**-**
**-**
**12,000**
**13,200**
**25,200**
**-**
**4,079**
**4,079**
**12,000**
**27,523**
**39,523**
**-**
**965**
**965**
**-**
**235**
**235**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**1,217**
**1,217**
**-**
**1,992**
**1,992**
**-**
**1,832**
**1,832**
**-**
**722**
**722**
**-**
**4,295**
**4,295**
**-**
**409**
**409**
**-**
**377**
**377**
**-**
**70**
**70**
**-**
**112**
**112**
**-**
**458**
**458**
**-**
**-**
**-**
**14,222**
**-**
**14,222**
**14,222**
**12,684**
**26,906**
**(2,222)**
**14,839**
**12,617**
**4,453**
**2,476**
**6,929**
**2,231**
**17,315**
**19,546**
**31,446**
**100**
**(12,000)**
**19,546**
**294,254**|**31/03/2024**
**Total**
5,521
40
52,810
8,858|
|---|---|---|
|||67,229|
|||419
1,377
1,783
1,467
1,840
1,320
4,841
910
2,956
177
291
70
164
1,337
662
48,410|
|||68,024|
|||(795)
7,724|
|||6,929|
|||22,829
100
(16,000)|
|||6,929|
|||**280,032**|
||||
6
## **Newport & Gwent Samaritans**
## **Year to 31st March 2025**
|**Notes**
**1. Donations**
**Lisa Matthews**
**Anon/CAF**
**Margaret Ford**
**Croesyceiliog & Llanyravon CC**
**Julie Morgan**
**Cath 138 & family**
**Glascoed Village**
**Freemasons**
**Probus**
**Anon**
**Denise 331**
**Anon**
**BNI**
**Langstone Crematorium**
**Angela 61**
**C James**
**Susan 179**
**Freemasons Artwork Fund**
**Anita 54**
**Zion Baptist Chapel**
**Della 130**
**TR&JM Lewis**
**N Byrne Community Council**
**Bex 151**
**2. Donations In Memory**|**31/03/2025**
**500**
**115**
**40**
**150**
**50**
**75**
**130**
**4,000**
**-**
**2,252**
**-**
**300**
**145**
**1,500**
**120**
**50**
**7**
**500**
**10**
**100**
**-**
**-**
**200**
**-**
**10,244**
**31/03/2025**
**-**
**-**|**31/03/2024**
532
-
-
-
50
40
35
4,000
80
205
210
-
-
-
-
-
-
-
-
-
100
50
200
19|
|---|---|---|
|||5,521|
||||
|||**31/03/2024**
40|
|||40|
7
## **Newport & Gwent Samaritans**
## **Year to 31st March 2025**
## **Notes**
|**3. Fundraising and grants**
Books
Cards/Christmas cards/merchandise
Plants
Christmas party, quiz & raffles
Moondance Foundation grant
Postcode Community grant
Everest Expedition
Carol singing
Community Foundation Wales
100 Club
Easy Fundraising
Amazon/PayPal
Walk
Cwmbran Trust
POBL grant
Enthuse
R Jones
Calendars
Sarah Millican collection
Wreath making
Matthew Harvey event
Fashion Show
Ponthir Music Night/BBQ
Talks
Small collections
GWR
Welsh Government
Boules event
**4. Fund raising costs**
Cards & merchandise
100 Club Prizes
Calendars
Fashion Show|**Restricted**
**Unrestricted**
**Total**
-
**17**
**17**
-
**134**
**134**
-
**17**
**17**
-
**96**
**96**
**12,000**
-
**12,000**
-
-
-
-
**3,680**
**3,680**
-
**234**
**234**
-
**2,000**
**2,000**
-
**192**
**192**
-
**36**
**36**
-
**97**
**97**
-
-
-
-
**1,000**
**1,000**
-
-
-
-
**370**
**370**
-
**350**
**350**
-
**969**
**969**
-
**963**
**963**
-
**480**
**480**
-
-
-
-
**769**
**769**
-
-
-
-
**35**
**35**
-
**261**
**261**
-
-
-
-
**1,500**
**1,500**
-
-
-
**12,000**
**13,200**
**25,200**
**31/03/2025**
**348**
**56**
**428**
**133**
**965**|**31/03/2024**
54
288
19
305
20,000
23,000
-
-
-
270
58
73
898
-
1,000
1,264
-
-
-
-
841
994
500
-
161
1,500
1,500
85|
|---|---|---|
|||52,810|
||||
|||**31/03/2024**
-
119
-
300|
|||419|
8
## **Newport & Gwent Samaritans**
## **Year to 31st March 2025**
## **Notes**
|**5. Travel expenses**
prison
claimed and donated
shifts
general
**6. Freehold property**
1-3 Waters Lane, Newport
Purchase
Renovations 2022/23
Renovations 2023/24
Renovations 2024/25
**Total cost as at 31st March 2025**|**31/03/2025**
**995**
**2,217**
**993**
**90**
**4,295**
**187,947**
**43,675**
**48,410**
**14,222**
**294,254**|**31/03/2024**
1,563
-
1,393
-|
|---|---|---|
|||2,956|
|||**187,947**
**43,675**
**48,410**
-|
|||**280,032**|
9