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← Refugee Support Europe

2025-03-30-accounts

Dignified support at times of urgent need

Annual Report and Accounts 2024 - 2025

Contents

Page 2: Introduction

Introduction

We all need safety, community and a sense of belonging.

While local and national contexts may vary, the challenges faced by those we support are deeply human and common to us all. On top of that, people seeking sanctuary face structural injustices, cruel migration policies and widespread discrimination. In short, Refugee Support Europe’s work has never been tougher and never been more necessary.

Whether in Cyprus or the UK, many arrive at our doors exhausted, isolated and with nowhere else to turn. Slow and confusing asylum procedures combined with an increasingly hostile environment continue to push many into poverty, homelessness and precarity. The very systems in place to protect fundamental rights seem instead designed to break people.

This year saw a rise in misdirected anger and targeted violence towards racialised and marginalised people. Following years of scapegoating rhetoric by governments across countries and continents, the violence in the UK in summer 2024 marked a deeply alarming escalation. Meanwhile, Trump’s re-election, the continued genocide of Palestinians as well as largely forgotten wars in countries like Sudan, highlighted the global importance of our work while making it ever-more challenging.

RSE's ultimate goal is a world where our support is not needed – yet, with each passing year, this becomes harder to imagine. One of our Bournemouth members summarised the profound impact our work against the stark reality of the current context: “Being at the Dignity Centre, it does start to make you feel human again. We are a problem in this country, something that needs to be managed. But at the Centre we are seen as people.”

In a year where hope has felt far away, we have found it time and time again at our Dignity Centres. Everyone involved – whether member, staff, volunteer, local resident, partner or donor – is treated as a stakeholder in shaping stronger, more connected communities. This is what solidarity means to us: standing shoulder to shoulder, recognising our shared humanity and rejecting the idea that one group ‘saves’ another. We will continue to push back against hatred and division, to push for a fair and compassionate asylum system, and, most importantly, to show up for our members – and each other.

Thank you for standing with us.

Our Mission & Vision

We envision a world where communities welcome people with dignity, solidarity and compassion. Our central mission is to co-create a future where our support is no longer needed because society has embraced a culture of inclusion and care.

RSE provides practical support for displaced people, fosters solidarity and advocates for systemic change. Since 2016, we have been bridging the critical gap between arrival and settlement through our dignified, choice-based system, offering essential goods in welcoming community spaces. Our advocacy is shaped by our on-the-ground work, demonstrating that a different kind of welcome is possible – one built on dignity, solidarity and community.

Our Projects

Dignity Centres remain the cornerstone of our work and the first pillar of how we support people seeking sanctuary. In 2024–25 we closed our Moldova project whilst continuing to expand and develop our Dignity Centres in Bournemouth, UK and Nicosia, Cyprus. Each responds to local realities in its own way, but all follow the same overarching approach anchored in our values and long-standing practices of care. Despite an increasingly challenging funding landscape and limited resources, our Dignity Centres continue to demonstrate the huge impact and benefits of an alternative welcome for members, volunteers and the local community alike.

Material support remains an integral part of what we do, both in terms of providing the essential items themselves and as a means to offering something much more; an alternative welcome for people with nowhere else to go. Every week, hundreds of people rely on our choice-based Dignity Markets for food, hygiene items and clothes. This year also underlined the growing importance of our Helpdesks, which provide practical, reliable support for people navigating new and unfamiliar systems, understanding their rights and accessing the services they need to build stability and take the next step. We are often the only organisation offering this support with an open-door policy.

In both the UK and Cyprus, our Centres show that an alternative welcome is possible. They demonstrate the mutual benefits that emerge when people are met with solidarity, consistency and respect, and when communities are supported to connect and co-create a sense of belonging.

The Nicosia Dignity Centre, Cyprus

In May 2024, after a brief closure to develop a more sustainable funding model, we reopened the Cyprus Dignity Centre in central Nicosia. Throughout the year the Centre supported members through our Dignity Market, providing food and hygiene products via our points-based ‘free shop’ system. Alongside material items, our Helpdesk assisted people to register for social support and the right to work, understand complex procedures, prepare their CVs and navigate referrals to specialist services. In addition, we ran a weekly barber service for new members.

The need for this work remains acute. Cyprus has consistently recorded the highest number of asylum applications per capita in the EU. In 2024 there were 8,664 applications, and more than 20,000 people were waiting for their first-instance decision – all on an island with a total population of around 1.2 million. At the same time, most people seeking asylum live in the community rather than reception centres, often in extremely poor conditions and with limited access to housing, healthcare and legal support.¹

In addition to the daily running of Dignity Centre services, we continue to mobilise during emergencies. In summer 2024, dozens of people seeking asylum, including children, were stranded for weeks in the buffer zone between the Republic of Cyprus and the Turkish-occupied north, enduring extreme heat and little sanitation. Just steps from the Green Line, our team prepared 50 hygiene bags to contribute to the coordinated response led by UNHCR Cyprus and UNFICYP.

In September, we strengthened our partnership with LDS, who generously contributed to funding the market, making a tangible difference to the lives of members who are newly arrived in Cyprus and without access other support. And in October, we were joined by the wonderful team at Caravan of Humanity, who brought a huge container of high-quality donated goods, along with a generous donation and even some joyful clown performances for children and families.

As the asylum landscape in Cyprus continues to shift, the need for a consistent, rights-focused space in the heart of Nicosia is clearer than ever. The funding landscape is becoming ever-more challenging and a growing number of partner NGOs are being forced to close or reduce their service offerings. It is essential that we continue to provide this lifeline for people facing uncertainty, isolation and increasingly limited access to essential services.

  1. AIDA Country Report on Cyprus – Update on 2024

aes | The Chișinău Dignity Centre, Moldova hy : \ _ . = ; In June 2024 we formally closed our Dignity Centre in Chişinău after a two-year journey that : ee || = began soon after the Russian invasion of Ukraine. Between March 2022 and May 2024 the Centre supported over 100,000 people with food and hygiene items as thousands of displaced Ukrainians arrived and vulnerable local families faced mounting economic hardship.

As Ukrainian refugees became more established and supported in Moldova, it became clear that our emergency support was no longer where the greatest need lay. The most acute hardship had shifted towards local Moldovan communities living in poverty, beyond the specific mandate of our project. Staying true to our values of dignity, solidarity and community, we made a deliberate decision to step back at the right moment. Closing the project allowed us to avoid creating cycles of dependency and to hand over to trusted local organisations better placed to meet evolving local needs.

All furniture and equipment from the Centre was donated to Moldova for Peace’s ‘Moldova Film’ food distribution point. Our intention is that closing the Chişinău Dignity Centre leaves a legacy of dignity and local empowerment, and creates space for others to lead while we focus where our model is most urgently needed.

Lenn TTTTZSTCT_IO'_NXSNH€ The Bournemouth Dignity Centre, UK | ~

In November 2024 we celebrated the first anniversary of our Bournemouth Dignity Centre, which is thriving and busier than ever. We provide an integrated support offer no one else locally is delivering: clothing and hygiene items in our choice-based Dignity Market, plus our expansive Helpdesk covering support navigating the asylum, housing and homelessness support, applying for Universal Credit, opening a bank account, family reunion, food bank referrals, careers advice and job search, education and training, healthcare access and more.

We also run a welcoming coffee corner with hot drinks, fruit and snacks; WiFi, laptops and charging points; books, board games and table tennis, all in a relaxing community space. Alongside this we have a dedicated Homelessness Support offering breakfast and hot drinks, washing facilities and a resting space plus Emergency Packs of warm, waterproof clothing and accessories.

We work closely with Bournemouth Christchurch and Poole Council and a wide network of local partners to ensure people can access the support they need, while avoiding overlaps in service offerings. We’re also supported by an expanding team of volunteers, many with lived experience of migration or who are former members, whose insight and leadership strengthen the shared sense of community at the heart of our work.

In August, racist riots and anti-migrant violence swept across parts of the UK, reaching Bournemouth and creating real fear and division. Yet even amid the intimidation, we were deeply heartened by the outpouring of solidarity from communities up and down the country. This response reinforced exactly why our work matters — and why our focus on dignity and community is so essential. Against this backdrop, it was heartening and hugely impactful to receive the support of local grant-giving organisations including the Talbot Village Trust and Dorset Community Foundation.

With rhetoric and policy around migration becoming increasingly hostile, the need in Bournemouth has only intensified. People seeking sanctuary continue to experience prolonged uncertainty, isolation and homelessness – and the need for our presence is, sadly, growing.

Our Impact

Stories from our Members

The most meaningful insights into our work come from the people we support. Their experiences show what dignity-first support looks like in practice.

After arriving in Cyprus, Aziz* struggled to afford food. "A friend told me about the Dignity Centre. I hoped they could help, but I didn’t believe anyone would." When he first registered, the Centre was already supporting 200 people and couldn’t help him that day. "I had to wait, and I was worried. But after a week, they told me to come back. That was a very good day for me." Since then, the Centre has become a crucial part of his life. "I’ve been able to get food, which helps me save money for rent. I even got a haircut!” More than that, Aziz has found a community. "At first, I felt completely (i Wi} 1a. IN po alone. But when I came to the Centre, I met others from Sudan. We help each other, and that’s really good."

“Everything I was looking for, I found at the Dignity Centre. The Centre is so important for people like me. Many of us have been through a lot – Libya, Calais, Dunkirk. People arrive here with trauma. If the Centre wasn’t here, I don’t want to think what it would be like.” - Samuel

*Name changed to protect privacy

Refugee .c•r support,. Messages from our Members Thank you so much for your kind message. I truly appreciate all the suppL v and care your team provides to people. You are doing such meaningful and beautiful work. l also wish, Inshallah, to become like your team in the future- someone who helps others with kindness. patience, and a sincere heart. Your example inspires me deeply, and I hope one day I can also serve people and make a positive difference in their lives, just like you do. iy TrcKah yo The meaning for me lies in the sincerity of intention and not in the amount of giving. l am grateful to you and to the entire team and I wish them a very, very, very, very happy life and that they have good people in their lives like them. You are very kind and nice. 17:48 tycfyi Holkn rne55•Jed ry twJ5tXr￿ this ￿Miry •Thl re9iStered on the ￿bor c4fi(e websrte. Thank rNKh lor your kind￿55 and attentic￿ to rne wxl • When I come here, l always feel happy wlth you, you are good. I wlsh you always success In your beautiful humanitarian efforts. (¥,OPE M <¥, DIGNITY CENTRE J FLwlqsE&r*n Labow wds Fkdicolwd5 1 sincerely thank you from the bottom ol my heart for your effort and support in prepaiing aThJ coffecting my %wrk dixumenls. Your kindness and professionaliyn mean lot to me. I tnjly appreciate your help and will never forget it. TEA¥ 51gUJTfg With resped and gratitude, 13..57 A Message of Gratitthle and Appreciati￿ to Oi9nity Center I would like to express my heartfelt aweciation and deep gratitude to Di9nty Center for their unwavering sUPPQrt and care fof ¥ulner)ble peoFde in l￿d. l am per50nally of the individuals who has dire(tty ber￿lted from their compassion a￿1 assi5tsrKe and I have experienced a real and wsitNe change in my life because ol it. Thank so much dignity center 12'.27 Dignity Cenler is not just a place to visit- it is a home of hope. a place where one feels valued, resperted. and supported. The ￿1p tly offer- whether it is emotional. financial. social, or sknll-based- tNly rellects their commitment to ￿rnan dKJnty and ¥￿I.be1￿. Sukye Thank so much dignity center 15incerety commend their tireless efforts WKI way stand beside those wl voices are often unheard. To the team at Dignty Center. I say. Thank y(w. May God reward you abundarfly continue to tless the •Atal do for ilw ccvnmunty. We love dignity center 12'.27

i | a a , i. Pe 1. = Pron tie “es € a pd " oe Ps ure by . 7. P . a! — k r he oh id - Our mission has always been about more than meeting immediate needs. It also means challenging the systems that undermine the dignity, safety and rights of people seeking at cic gr: mele OS Pe We md ig 4. 3.0 is - t. py >rn al a a ane protection. This year we continued to bring our frontline experience into national andinternational conversations, adding our voice to coalitions and sharing insights about the benefits © | + Sigh hosees FYpat el Advocacy and Coalitions vires EAs. Uae} 7 pe of an alternative welcome. ; . e eet - a ae 4 vi ‘ Oe ae E 4 ae | SF ee Ft Bs SA Se AES Re he fore. POR ae ae ihie fessbi = —x neeka 4 \ tasi «eetaE eei Pos I FANT:ce Lcy "s rf Py ai } aeae a as 7 j4 ae , 5 ral HL YO Pie:

In May, we spoke out against the UK government’s Rwanda Bill – legislation that undermined the right to asylum and risked causing profound harm. We joined civil society organisations across the country in saying clearly: not in our name. Our CEO, Rachel Ellis, also contributed to the national conversation in a BBC radio interview, emphasising the real-world consequences for the people we support.

In July, to coincide with the first plenary of the newly elected European Parliament, we joined almost 100 human rights and humanitarian organisations calling on EU leadership to take a firm stance to maintain the right to asylum and the rule of law. In signing the joint statement, we reiterated our belief that dignity must be at the centre of all asylum systems, not eroded at moments of political pressure.

We also continued to call for safe routes to protection. As part of the United Against Inhumanity coalition, we highlighted the devastating human cost of Europe’s deterrence-led approach, including avoidable deaths in the Mediterranean and the Channel. Drawing on what we witness daily in our Dignity Centres, our messaging stressed that dignity must begin long before people reach our doors: with legal, workable pathways to safety that prevent dangerous crossings, exploitation and prolonged instability.

In early 2025, we joined the Together With Refugees Campaign Organising Network, deepening our long-standing partnership with this broad coalition working for a fair, well-managed and compassionate asylum system. In Bournemouth, we hosted a special Valentine’s Day event, encouraging community members to write love letters to their MP asking for a fair, wellmanaged and compassionate asylum system.

These advocacy efforts are a natural extension of our work on the ground. Every day we see the consequences of policies that fail people seeking safety, and the possibilities that emerge when dignity is upheld instead.

Outreach and Events ee

The past year has been a vibrant, community-driven period of fundraising and solidarity - translating to both financial impact and deeper public engagement with our mission.

Our team attended the Brunswick Festival in Brighton and the Greenbelt Festival in Kettering. These events offered the chance to bring our message of dignity, solidarity and community into new spaces, connect with like-minded people, and build relationships with both volunteers and donors.

In supporter-led events, our small but determined team took part in the South Coast Ultra Challenge in September, a multi-distance challenge on the stunning South Downs Way, raising over £1,000 for our work — and setting the stage for next year’s participation in Ultras across the country.

In November, our flagship annual fundraiser, Dignify 2024, was an unforgettable night featuring live music from The Breaks, Lovelady and My Fine Companions, plus performances by Blingo: Hip Hop Bingo and DJ Rob Mello. Organised by our Trustee, Eve Linieres, and Ambassador, Philippa Brown, the event raised an incredible £83,000.

In the philanthropic sphere, our match-fund campaigns continue to demonstrate broad support for our model. In 2024, we ran not one but two Big Give campaigns – one during Refugee Week in June and one just before Christmas – raising a combined total of almost £45,000.

Then, in early 2025, we were honoured to be selected as a chosen charity for the Increase the Peace Festival in Bournemouth, a community-led day bringing together residents, grassroots groups and people with lived experience of migration. It was a heartening show of local support for our work.

These events and campaigns gave our finances a much-needed boost while increasing awareness of our work. In an unprecedentedly challenging fundraising environment, every donation makes a real difference.

Our Volunteer Community

Volunteers are at the heart of our operations and their stories show that even a single act of solidarity can have far-reaching impact, changing lives and communities.

Take the story of Sandy, who volunteered at the Chişinău Dignity Centre:

“My experience volunteering with Refugee Support Europe at the Dignity Centre is one I will never forget. I quickly realised that the rewards far outweighed the physical work — the smiles and gratitude from people choosing the items they needed, and the joy of children discovering the play area. We also formed lasting friendships with our fellow volunteers. Sharing a common purpose helped us bond quickly, and during our four weeks at the Centre my husband David and I met many wonderful, caring people. It was a special experience that will stay with us for a lifetime.”

In Cyprus, the power of volunteering was captured by Callum, whose story reiterates how individuals can make a meaningful difference:

“ I know that the scale of these problems can be overwhelming … But I’ve seen firsthand how individual drops of kindness and solidarity can create ripples, then waves, that create real and lasting change.”

Our global volunteer network is now more than 1,800 strong, with people from over 40 countries. This year our volunteers have helped us deepen that network, strengthen peer leadership and embody our values-led approach to transform lives while building sustainable, community-led models of welcome.

Our Ambassadors

In January 2025, we relaunched our Ambassador Programme, inviting long-term supporters and volunteers to help reshape the narrative around displacement and show that small, collective actions can drive monumental change.

Taking a strengths-based approach, the programme offers opportunities for Ambassadors to join us in one of three categories:

Fundraising Champions : Trailblazers who transform their passion into tangible support and help to sustain our Dignity Centres through creative campaigns, events and community engagement.

Assets : Skilled supporters who bring unique skills and expertise, on an ad hoc basis, to enhance our impact, from photography to translation, HR, IT, volunteer interviewing and much more.

Advocates : Storytellers and changemakers who champion our mission and values, whether speaking at public events, hosting workshops or using social media to spread the word.

Our Team

RSE remains proudly volunteer powered. Alongside rotating Dignity Centre volunteers, our dedicated supporters assist with everything from fundraising to accounting and IT, ensuring exceptional value for money and allowing funds to be channelled directly to the projects.

The Back Office function is fully remote, with no office costs or overheads. This year also saw a honing and strengthening of our volunteer Board of Trustees, each of whom have a dedicated remit and responsibility.

In Cyprus, our Field Director, Paula, provides steady, hands-on leadership at the Nicosia Dignity Centre. Alongside overseeing the day-to-day running of the project, Paula plays a central role in shaping how our work is delivered — embedding dignity into our processes, strengthening operational efficiency, and ensuring our impact reporting is both rigorous and transparent. Her oversight, experience and attention to detail are critical to the projects’ effectiveness and accountability.

In the field, each Dignity Centre has a full-time Coordinator, and we are working hard to secure funding to bring in full-time additional Coordinators to keep up with growing demand. In July 2024, we were delighted to welcome Zoe Keeping as Coordinator of the Bournemouth Dignity Centre.

Since joining the team, Zoe has guided the Centre through a period of unprecedented growth, responding with agility and care to the urgent and continually evolving needs of our members. Under her coordination, services have expanded and adapted to ensure the Centre remains responsive, welcoming and effective at a time of increasing demand. In September, Zoe was joined by part-time Coordinator, Caroline Beale Johnson, strengthening the team’s capacity and helping to ensure the continuity and consistency of service delivery.

2024-25 Annual Accounts: Financial Report for the Board

Financial year ending 31st March 2025

Author: Bea Shrewsbury (Trustee Treasurer)

We finished the financial year with a cash surplus over the year for the first time since 2021-22. This is particularly thanks to an uptick in grants and the success of events and campaigns such Dignify and the Big Give.

Our overall turnover has decreased by 25% over the last year due to the closing of the Ukraine project in Moldova, which had been well supported by grants and donations.

As needs grow, our financial situation remains extremely precarious and we must continue to work hard to secure income to maintain operations, month to month.

Despite starting the year with confidence, the cashflow forecast continues to show a reducing balance. As needs grow, our financial situation remains extremely precarious and we must continue to work hard to secure income to maintain operations, month to month.

Profit and Loss

Refugee Support Europe CIO For the year ended 31 March 2025

Profit and Loss
Refugee Support Europe CIO
For the year ended 31 March 2025
2025 2024
Income
Corporate Donations (not linked to a fundraiser) 5,590 3,832
Grant Income 160,372 215,773
Gift Aid from HMRC 8,255 20,705
Volunteer and Individual donations (after cost) 25,669 90,104
Non-Financial Donations 9,294 77,666
Fundraising Profit (loss) 37,825 17,880
on-line sales Profit (loss) 359 (261)
Interest Income 1,698 1,370
Local Group Donation 707 7,482
Regular Individuals donations 10,392 18,449
Fundraising Campaign (Big Give and similar) individual 4,044 -
Fundraising Campaign (Big Give and similar) Corporate 28,255 8,561
RSE Fundraising Event Sponsorship Trustee organised events 62,000 11,000
Total Income 354,461 472,561
Cost of Refugee Projects
Cost of Country Specific Personel 67,648 66,105
Cost of Dignity Centres and Warehousing 56,464 75,784
Cost of Clothing for Refugees 21,314 3,215
Cost of Food Purchased 60,594 263,334
Cost of Misc. Activities for Refugees 9,311 14,700
Cost of Misc. Items for for Refugees 15,872 27,508
Project legal, Accounting and Insurance 3,015 -
Total Cost of Refugee Projects 234,218 450,646
Surplus (Deficit) after Direct Costs 120,243 21,915
Operating Expenses
Head-Office Staff 57,390 62,605
General Head Office Costs 3,901 11,021
Depreciation 1,232 1,625
Banking Costs 1,249 2,780
Bad Debt (promised but unpaid donations) - 50
Total Operating Expenses 63,773 78,081
Surplus after all Costs 56,470 (56,166)
Surplus (Deficit) Carried Forward 56,470 (56,166)

Refugee Support Europe CIO Page 4 of 17

RSE Management Report YE 2025 Audited

Balance Sheet

Refugee Support Europe CIO As at 31 March 2025

Balance Sheet
Refugee Support Europe CIO
As at 31 March 2025
31 MAR 2025 31 MAR 2024
Fixed Assets
Tangible Assets 739 1,633
Total Fixed Assets 739 1,633
Current Assets
Cash at bank and in hand 209,860 134,623
Prepayments and accrued income 9,698 9,758
Accounts Receivable - 10,000
Total Current Assets 219,559 154,381
Creditors: amounts falling due withinone year
Creditors including credit card and cash accounts 755 1,801
Salaries and HMRC Payable 1,361 (7,500)
Total Creditors: amounts falling due within one year 2,116 (5,699)
Net Current Assets (Liabilities) 217,443 160,080
Total Assets less Current Liabilities 218,182 161,712
Net Assets 218,182 161,712
Capital and Reserves
Retained Income account 161,712 217,878
Current Year Earnings 56,470 (56,166)
Total Capital and Reserves 218,182 161,712

Refugee Support Europe CIO Page 5 of 17

RSE Management Report YE 2025 Audited

Our Valued Partners

Special thanks

We are especially grateful to these generous individuals, businesses and organisations who were instrumental in supporting us this year.

Organisations

Ambassadors and Key Supporters

This is where I finally feel safe. The Dignity Centre is the cornerstone for refugees here. It creates an environment that encourages resilience.

RSE Management Report YE 2025 Audited

Refugee Support Europe CIO For the year ended 31 March 2025

Prepared by BB Solutions

Contents

Refugee Support Europe CIO Page 2 of 17

RSE Management Report YE 2025 Audited

Executive Summary

Refugee Support Europe CIO For the year ended 31 March 2025

2025
2024
VARIANCE
Cash
Cash received
390,695
459,949
-15%
Cash spent
315,436
507,628
-38%
Cash surplus (deficit)
75,259
(47,679)
258%
Foreign currency gain (loss)
(60)
(322)
81%
Closing bank balance
209,106
133,907
56%
Profitability
Income
373,776
479,101
-22%
Direct costs
259,607
472,853
-45%
Gross profit (loss)
114,169
6,248
1,727%
Other income
8,255
20,705
-60%
Expenses
65,955
83,119
-21%
Profit (loss)
56,470
(56,166)
201%
Balance Sheet
Debtors
-
10,000
-100%
Creditors
-
1,085
-100%
Net assets
218,182
161,712
35%
Sales
Number of invoices issued
12
13
-8%
Average value of invoices
3,410
1,073
218%
Performance
Gross profit margin (%)
31
1
2,242%
Net profit margin (%)
15
(12)
229%
Return on investment (p.a.) (%)
26
(35)
175%
Position
Average debtor days
-
8
-100%
Average creditor days
-
1
-100%
Short term cash forecast
-
8,915
-100%
Current assets to liabilities
161
(24)
771%
Term assets to liabilities
-
-
-

Refugee Support Europe CIO Page 3 of 17

RSE Management Report YE 2025 Audited

Profit and Loss

Refugee Support Europe CIO For the year ended 31 March 2025

Profit and Loss
Refugee Support Europe CIO
For the year ended 31 March 2025
2025 2024
Income
Corporate Donations (not linked to a fundraiser) 5,590 3,832
Grant Income 160,372 215,773
Gift Aid from HMRC 8,255 20,705
Volunteer and Individual donations (after cost) 25,669 90,104
Non-Financial Donations 9,294 77,666
Fundraising Profit (loss) 37,825 17,880
on-line sales Profit (loss) 359 (261)
Interest Income 1,698 1,370
Local Group Donation 707 7,482
Regular Individuals donations 10,392 18,449
Fundraising Campaign (Big Give and similar) individual 4,044 -
Fundraising Campaign (Big Give and similar) Corporate 28,255 8,561
RSE Fundraising Event Sponsorship Trustee organised events 62,000 11,000
Total Income 354,461 472,561
Cost of Refugee Projects
Cost of Country Specific Personel 67,648 66,105
Cost of Dignity Centres and Warehousing 56,464 75,784
Cost of Clothing for Refugees 21,314 3,215
Cost of Food Purchased 60,594 263,334
Cost of Misc. Activities for Refugees 9,311 14,700
Cost of Misc. Items for for Refugees 15,872 27,508
Project legal, Accounting and Insurance 3,015 -
Total Cost of Refugee Projects 234,218 450,646
Surplus (Deficit) after Direct Costs 120,243 21,915
Operating Expenses
Head-Office Staff 57,390 62,605
General Head Office Costs 3,901 11,021
Depreciation 1,232 1,625
Banking Costs 1,249 2,780
Bad Debt (promised but unpaid donations) - 50
Total Operating Expenses 63,773 78,081
Surplus after all Costs 56,470 (56,166)
Surplus (Deficit) Carried Forward 56,470 (56,166)

Refugee Support Europe CIO Page 4 of 17

RSE Management Report YE 2025 Audited

Balance Sheet

Refugee Support Europe CIO As at 31 March 2025

Balance Sheet
Refugee Support Europe CIO
As at 31 March 2025
31 MAR 2025 31 MAR 2024
Fixed Assets
Tangible Assets 739 1,633
Total Fixed Assets 739 1,633
Current Assets
Cash at bank and in hand 209,860 134,623
Prepayments and accrued income 9,698 9,758
Accounts Receivable - 10,000
Total Current Assets 219,559 154,381
Creditors: amounts falling due withinone year
Creditors including credit card and cash accounts 755 1,801
Salaries and HMRC Payable 1,361 (7,500)
Total Creditors: amounts falling due within one year 2,116 (5,699)
Net Current Assets (Liabilities) 217,443 160,080
Total Assets less Current Liabilities 218,182 161,712
Net Assets 218,182 161,712
Capital and Reserves
Retained Income account 161,712 217,878
Current Year Earnings 56,470 (56,166)
Total Capital and Reserves 218,182 161,712

Refugee Support Europe CIO Page 5 of 17

RSE Management Report YE 2025 Audited

Cash Summary

Refugee Support Europe CIO For the year ended 31 March 2025

Cash Summary
Refugee Support Europe CIO
For the year ended 31 March 2025
2025 2024 VARIANCE
Income
Sales 462 130 255%
204 - Fundraising ticket sales, auction and pledges 41,494 47,284 -12%
204a - RSE Fundraising Event Sponsorship Trustee organised events 72,000 10,000 620%
208 - Fundraising Campaign (Big Give and similar) Corporate 28,255 8,561 230%
208a - Fundraising Campaign (Big Give and similar) individual 4,044 - -
Individual one-off donations 49,468 112,655 -56%
210a - Regular Individuals donations 10,392 18,449 -44%
213 - Local Group Donation 707 7,482 -91%
214 - Corporate Donations (not linked to a fundraiser) 5,590 3,832 46%
215 - Grant Income 160,372 215,773 -26%
218 - Gift Aid from HMRC 8,255 20,705 -60%
270 - Interest Income 1,698 1,370 24%
Total Income 382,738 446,241 -14%
Less Expenses
Cost of Food 60,594 185,668 -67%
Misc. Activities for Refugees 23,331 42,208 -45%
325 - Cost of Clothing for Refugees 13,872 3,215 332%
329 - General Camp Expenses 82 1,721 -95%
Cost of Country Specific Personnel 67,061 65,806 2%
331 - Rent for Dignity Centres, warehouses and offices 40,050 61,839 -35%
332 - Projects Repairs and Maintenance 4,567 785 482%
328 - Project Phone, mobile and internet (not HQ) 1,316 592 122%
327 - Project Office Printing & Stationery (not HO) 699 735 -5%
333 - Project legal, Accounting and Insurance 2,856 - -
335 - Utilities for Projects (not HQ) 7,770 4,995 56%
340 - RSE Fundraising Event Expenses 3,669 4,404 -17%
342 - Fundraising Support 23,799 20,551 16%
On-line selling costs 103 291 -65%
400 - Software Service Charges - 1,855 -100%

Refugee Support Europe CIO Page 6 of 17

RSE Management Report YE 2025 Audited

Cash Summary

2025 2024 VARIANCE
404 - Bank Fees 916 1,627 -44%
405 - Bank charges (Wise) 123 777 -84%
408 - Cleaning 1,596 4,739 -66%
413 - HQ Legal, Accounting and Insurance Charges 550 939 -41%
425 - Freight & Courier 277 892 -69%
433 - Insurance - 1,980 -100%
441 - Legal expenses - 2,494 -100%
453 - General Administration costs 201 276 -27%
455 - Bad Debt (promised but unpaid donations) - 50 -100%
461 - HO Printing & Stationery 431 431 0%
477 - Wages and Salaries 33,464 54,200 -38%
478 - Pension 815 1,284 -37%
479 - Staff training & Development 109 139 -22%
480 - Administrator self-employed HQ 24,637 10,726 130%
485 - Subscriptions 2,425 2,154 13%
489 - HO Phone, mobile & Internet 18 - -
493 - Expenses for volunteers (MISC) 586 299 96%
505 - Employers National Insurance (1,635) 82 -2,086%
620 - Prepayments 1,568 7,608 -79%
825 - PAYE & NI Tax Payable (8,776) 7,797 -213%
826 - Pension Payable to NEST (85) 113 -175%
860 - Rounding - 15 -100%
Total Expenses 306,990 493,286 -38%
Surplus (Deficit) 75,748 (47,046) 261%
Plus Other Cash Movements
Fixed Assets (339) (1,550) 78%
750 - Employee Loan (Cycle to work) - 980 -100%
Total Other Cash Movements (339) (570) 41%
Plus Foreign Currency Gains and Losses
499 - Realised Currency Gains (150) (63) -139%
Total Foreign Currency Gains and Losses (150) (63) -139%
Net Cash Movement 75,259 (47,679) 258%

Refugee Support Europe CIO Page 7 of 17

RSE Management Report YE 2025 Audited

Cash Summary

2025 2024 VARIANCE
Summary
Opening Balance 133,907 181,908 -26%
Plus Net Cash Movement 75,259 (47,679) 258%
Currency Adjustment (60) (322) 81%
Cash Balance 209,106 133,907 56%

Refugee Support Europe CIO Page 8 of 17

RSE Management Report YE 2025 Audited

Cash Summary

® Exchange rates used to convert foreign currency into GBP are shown below. Rates are provided by XE.com unless otherwise stated.

Refugee Support Europe CIO Page 9 of 17

RSE Management Report YE 2025 Audited

Head Office and Income Budget Variance

Refugee Support Europe CIO For the year ended 31 March 2025

Location is Unassigned.

2025 HEAD 2025 HEAD
2025 OFFICE AND VARIANCE VARIANCE % 2025 OFFICE AND VARIANCE VARIANCE %
INCOME INCOME
Income
Corporate Donations (not linked to a fundraiser) 2,590 - 2,590 - 2,590 - 2,590 -
Grant Income 65,206 - 65,206 - 65,206 - 65,206 -
Donations from Individuals 21,653 - 21,653 - 21,653 - 21,653 -
Interest Income 1,698 - 1,698 - 1,698 - 1,698 -
Local Group Donation 500 - 500 - 500 - 500 -
Net Fundraising Events 38,307 - 38,307 - 38,307 - 38,307 -
Net income / loss Sales 329 - 329 - 329 - 329 -
Regular Individuals donations 10,392 - 10,392 - 10,392 - 10,392 -
Fundraising Campaign (Big Give and similar) individual 3,544 - 3,544 - 3,544 - 3,544 -
Fundraising Campaign (Big Give and similar) Corporate 28,255 - 28,255 - 28,255 - 28,255 -
RSE Fundraising Event Sponsorship Trustee organised events 62,000 - 62,000 - 62,000 - 62,000 -
Total Income 234,475 - 234,475 - 234,475 - 234,475 -
Direct Cost of Projects
Fundraising Support 19,285 - 19,285 - 19,285 - 19,285 -
Total Direct Cost of Projects 19,285 - 19,285 - 19,285 - 19,285 -

Refugee Support Europe CIO Page 10 of 17

RSE Management Report YE 2025 Audited

Head Office and Income Budget Variance

2025 HEAD 2025 HEAD
2025 OFFICE AND VARIANCE VARIANCE % 2025 OFFICE AND VARIANCE VARIANCE %
INCOME INCOME
Gross Profit 215,189 - 215,189 - 215,189 - 215,189 -
Other Income
Gift Aid from HMRC 8,255 - 8,255 - 8,255 - 8,255 -
Total Other Income 8,255 - 8,255 - 8,255 - 8,255 -
Operating Expenses
Head Office Staff Costs 57,312 - 57,312 - 57,312 - 57,312 -
General Head Office Costs 2,687 - 2,687 - 2,687 - 2,687 -
Cost of Banking 450 - 450 - 450 - 450 -
Total Operating Expenses 60,449 - 60,449 - 60,449 - 60,449 -
Net Profit 162,996 - 162,996 - 162,996 - 162,996 -

Refugee Support Europe CIO Page 11 of 17

RSE Management Report YE 2025 Audited

Nicosia Project Budget Variance Refugee Support Europe CIO For the year ended 31 March 2025

Location is Nicosia.

2025 2025 NICOSIA VARIANCE VARIANCE % 2025 2025 NICOSIA VARIANCE VARIANCE %
Income
Grant Income 50,652 - 50,652 - 50,652 - 50,652 -
Donations from Individuals 11,079 11,100 (21) 0% 11,079 11,100 (21) 0%
Local Group Donation 207 - 207 - 207 - 207 -
Non-financial Donations 1,577 - 1,577 - 1,577 - 1,577 -
Total Income 63,515 11,100 52,415 472% 63,515 11,100 52,415 472%
Direct Cost of Projects
Cost of Food for Refugees 56,503 73,740 (17,237) -23% 56,503 73,740 (17,237) -23%
Cost of Activities for Refugees 15,907 23,256 (7,349) -32% 15,907 23,256 (7,349) -32%
Cost of Dignity Centres and overseas offices 27,257 35,520 (8,263) -23% 27,257 35,520 (8,263) -23%
Cost of Country Specific Personnel 28,908 30,600 (1,692) -6% 28,908 30,600 (1,692) -6%
General Camp Expenses - 6,100 (6,100) -100% - 6,100 (6,100) -100%
Project Office Printing & Stationery (not HO) 288 - 288 - 288 - 288 -
Project legal, Accounting and Insurance 2,736 - 2,736 - 2,736 - 2,736 -
Project Phone, mobile and internet (not HQ) 850 420 430 102% 850 420 430 102%
Total Direct Cost of Projects 132,449 169,636 (37,187) -22% 132,449 169,636 (37,187) -22%

Refugee Support Europe CIO Page 12 of 17

RSE Management Report YE 2025 Audited

Nicosia Project Budget Variance

2025 2025 NICOSIA VARIANCE VARIANCE % 2025 2025 NICOSIA VARIANCE VARIANCE %
Gross Profit (68,934) (158,536) 89,602 57% (68,934) (158,536) 89,602 57%
Operating Expenses
Cost of Banking 67 1,200 (1,133) -94% 67 1,200 (1,133) -94%
Depreciation 145 - 145 - 145 - 145 -
Total Operating Expenses 213 1,200 (987) -82% 213 1,200 (987) -82%
Net Profit (69,147) (159,736) 90,589 57% (69,147) (159,736) 90,589 57%

Refugee Support Europe CIO Page 13 of 17

RSE Management Report YE 2025 Audited

UK Project Budget Variance Refugee Support Europe CIO For the year ended 31 March 2025

Location is UK Project.

2025 2025 UK
PROJECT		 VARIANCE VARIANCE % 2025 2025 UK
PROJECT		 VARIANCE VARIANCE %
Income
Corporate Donations (not linked to a fundraiser) 3,000 - 3,000 - 3,000 - 3,000 -
Grant Income 27,000 - 27,000 - 27,000 - 27,000 -
Donations from Individuals 173 - 173 - 173 - 173 -
Non-financial Donations 7,717 - 7,717 - 7,717 - 7,717 -
Net Fundraising Events (586) - (586) - (586) - (586) -
Total Income 37,303 - 37,303 - 37,303 - 37,303 -
Direct Cost of Projects
Cost of Food for Refugees 3,054 - 3,054 - 3,054 - 3,054 -
Cost of Activities for Refugees 28,348 20,400 7,948 39% 28,348 20,400 7,948 39%
Cost of Dignity Centres and overseas offices 22,245 19,800 2,445 12% 22,245 19,800 2,445 12%
Cost of Country Specific Personnel 31,738 28,800 2,938 10% 31,738 28,800 2,938 10%
General Camp Expenses 82 4,200 (4,118) -98% 82 4,200 (4,118) -98%
Project Office Printing & Stationery (not HO) 324 - 324 - 324 - 324 -
Project legal, Accounting and Insurance 279 - 279 - 279 - 279 -

Refugee Support Europe CIO Page 14 of 17

RSE Management Report YE 2025 Audited

UK Project Budget Variance

2025 2025 UK
PROJECT		 VARIANCE VARIANCE % 2025 2025 UK
PROJECT		 VARIANCE VARIANCE %
Project Phone, mobile and internet (not HQ) 466 1,200 (734) -61% 466 1,200 (734) -61%
Total Direct Cost of Projects 86,534 74,400 12,134 16% 86,534 74,400 12,134 16%
Gross Profit (49,231) (74,400) 25,169 34% (49,231) (74,400) 25,169 34%
Operating Expenses
Cost of Banking 9 600 (591) -99% 9 600 (591) -99%
Head Office Staff Costs 1 - 1 - 1 - 1 -
General Head Office Costs 3 - 3 - 3 - 3 -
Depreciation 785 - 785 - 785 - 785 -
Total Operating Expenses 798 600 198 33% 798 600 198 33%
Net Profit (50,029) (75,000) 24,971 33% (50,029) (75,000) 24,971 33%

Refugee Support Europe CIO Page 15 of 17

RSE Management Report YE 2025 Audited

Statement of Cash Flows

Refugee Support Europe CIO For the year ended 31 March 2025

Statement of Cash Flows
Refugee Support Europe CIO
For the year ended 31 March 2025
2025 2024
Operating Activities
Receipts from customers 374,482 425,536
Payments to suppliers and employees (314,282) (477,753)
Cash receipts from other operating activities 8,255 20,705
Cash payments from other operating activities (150) (63)
Net Cash Flows from Operating Activities 68,306 (31,575)
Investing Activities
Payment for property, plant and equipment (339) (1,550)
Other cash items from investing activities (1,568) (7,608)
Net Cash Flows from Investing Activities (1,908) (9,158)
Financing Activities
Other cash items from financing activities 8,861 (6,946)
Net Cash Flows from Financing Activities 8,861 (6,946)
Net Cash Flows 75,259 (47,679)
Cash and Cash Equivalents
Cash and cash equivalents at beginning of period 133,907 181,908
Net change in cash for period 75,259 (47,679)
Effect of exchange rate changes on cash (60) (322)
Cash and cash equivalents at end of period 209,106 133,907

Refugee Support Europe CIO Page 16 of 17

RSE Management Report YE 2025 Audited

Statement of Cash Flows

® Exchange rates used to convert foreign currency into GBP are shown below. Rates are provided by XE.com unless otherwise stated.

Refugee Support Europe CIO Page 17 of 17

RSE Management Report YE 2025 Audited

CHARITY COMMISSION FOR ENGLAND AND WALES Independent examiner's report on the accounts Section A Independent Examiner's Report Report to the trusteesl members of Refugee Support Europe CIO On accounts for the year ended March 2025 Charity no (if any) 1174070 Set out on pages Iremeimber lo include Ihe page iiiinibers ol addilioiial sheelsl I report to the trustees on my examination of the accounts of the above charity ("the Trust") for the year ended 3110312025. Responsibilities and As the chariÉy trustees, you are responsible for the preparation of the basis of report accounts in accordance with the Charities Act 2011 ("the Acl")- I report in respect of my examination of the Trust's accounts carried out under section 145 of the 2011 Act and in carrying out my examination, I have followed all the applicable Directions given by the Charity Commission under section 145(5){b) of the Act. Independent The charity's gross income exceeded £250,000 and l am qualified to examiner's statement undertake the examination by being a qualified member of Chartered Institute of Management Accountants I have completed my examination. I confirm that no material matters have come to my attention in connection with the examination which gives me cause to believe that in, any material respect,. the accounting records were not kept in accordance wilh section 130 of the Act., or the accounts did not accord with the accounting records. or the accounts did not comply with the applicable requirements concerning the form and content of accounts set out in the Charities {Accounts and Reports) Regulations 2008 olher than any requirement thal the accounts give a 'true and fair, view which is not a matter considered as part of an independent examination. I have no concerns and have come across no other matters in connection with Ihe examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached. Signed: Date: 11 Name: Shane Kaye Chartered Institute of Management Accountants Member No.. 1-H3FT Relevant professional qualification(s) or body (if any>: IER October 2018

Address: 6 Hangleton Manor Close Hove, East Sussex BN3 8AJ Section B Disclosure Only complete if the examiner needs to highlight matters of concern (see CC32, Independent examination of charity accounts.. directions and guidance for examiners). Give here details of any items that the examiner wishes to disclose. IER October 2018