

**Annual report** and **accounts** | 2021/22 **Dignity knows no borders** 



## **Contents** 

|**Contents**||
|---|---|
|A strong year and ready for growth|4|
|Strategy: A year of change and renewed focus|5|
|We want to be a volunteer organisation|5|
|Providing essential items for people on the move|6|
|And all with dignity at its heart|6|
|Our activities and impact: Centres of Dignity|7|
|**1**<br>Nicosia Dignity Centre|7|
|**2**<br>Ioannina Dignity Centre|8|
|**3**<br>Chișinău Dignity Centre|9|
|**4**<br>Family resettlement|10|
|**5**<br>Campaigning|11|
|Accounts|12|
|Trustees|14|



Refugee Support Europe      Annual Report and Accounts 2021/22      Dignity and Solidarity 

**3** 



## **A strong year and ready for growth** 

2021/22 was a very successful year. Like a lot of charities and organisations across the world, the previous years had been challenging but the relaxation of restrictions in 21/22 allowed us to drive our fundraising and support more people. 


The horrific war in Ukraine has brought the refugee crisis to the forefront of the public imagination, which had an undoubted impact on our fundraising. This war also showed how nimble and dynamic our organisation can be: within 10 days of arriving in Moldova, Refugee Support had carried out a detailed analysis of what support was required and opened a Centre that not only continues to support upward of 1000 Ukrainian refugees per week but also operates in a manner that aligns with our core values, holding dignity at its core. Whilst reacting quickly to the conflict in Ukraine, the operational team managed to continue to deliver 


services to a very high standard at the Dignity Centre in Cyprus. This is testament to the hard work in the background, driving systems and processes which puts the organisation in a strong position to continue to grow. 

There is no hiding the fact that fundraising will be difficult in 2023. However, the CEO has spent 

considerable time developing a small core team and working with consultants to design and implement a fundraising strategy that will allow continued growth. When you couple this with very low administration costs and a culture that questions every penny spent, we are in a strong position to support more people than ever through 2023. 

## **Chris Goodson** | **Chair of Trustees** 

**4** Refugee Support Europe      Annual Report and Accounts 2021/22      Dignity and Solidarity 



## **Strategy: A year of change and renewed focus** 

The Covid-19 pandemic forced us to reprioritise. As we emerged from international lockdowns in this year, we reviewed our existing activities and decided we need to **make a change** . 



## **We want to be a volunteer organisation** 

We’ve always tried to focus on the people we are supporting but volunteers are what makes our service great and there’s a **selfish pay-off from altruism** . This isn’t voluntourism. Many volunteers have discovered a way to help and continue helping, and found great, like-minded friends. 

We decided to both celebrate and reflect on that with our new podcast called **The Selfsh Atruist** and we released 8 insightful episodes in Season 1. Volunteers also added to our growing collection of **Volunteer Stories** . 

In this year, **58 volunteers from 12 nations gave 1,500 days of their time** to help in our Centres. And the organisation was **supported by 25 volunteers** with communications, volunteer management, finance and governance. 

**5** Refugee Support Europe      Annual Report and Accounts 2021/22      Dignity and Solidarity 




## **Providing essential items for people on the move** 

Essentially, if we are going to be a volunteer organisation that can provide help quickly, we need to be about distributing basics and essentials. The need for that kind of 

aid is huge and it means anyone who joins us will be **able to start making a difference immediately.** 

It’s also how we started. We know that we can work **more flexibly** than large organisations and more consistently than other volunteer organisations. We’re good at being **quick and caring** . 

## **And all with dignity at its heart** 

In addition to being able to do set up and start helping quickly, our other unique difference is being able to do it with **dignity** . 

When everything is chaotic and people can feel abandoned or with no control, our way of working offers people a sense of **normality, solidarity and agency** . 

Basics and essentials can only ever be a **short-term fix** or we will undermine people’s independence. After a short period of time, it feels like a handout. 

And if we are going to stick to what we do well, we need to work on building 

partnerships so we **signpost people to other organisations** that can help with other needs and take over when we leave. 

**6** Refugee Support Europe      Annual Report and Accounts 2021/22      Dignity and Solidarity 



**We want a world where all refugees can lead a life with dignity.** 

**We support refugees by giving people who care the opportunity to show solidarity in dignified, meaningful ways.** 

**7** Refugee Support Europe      Annual Report and Accounts 2021/22      Dignity and Solidarity 



## **Our activities and impact: Centres of Dignity** 

## ~~**1**~~ **Nicosia Dignity Centre** 


In **August 2021** we were running a Food bank, Hygiene packs for women, Baby welcome packs, Showers, Laundry, Barbershop, CV writing, English, Greek and Arabic classes, Mobile digital skills classes and the Refumade Sewing Cooperative. It was **too much for a volunteer team** . 

In September, we stopped all those services and over the course of a week we **created a Dignity Market** where we could offer people who had just arrived in Nicosia **a welcome** 

**pack service.** This was designed as a short-term service at a time when asylum seekers were most vulnerable and no other help was available. 

From September 2021 to March 2022: 

- Over **1,500 people received 5 weekly baskets of food and hygiene items** that they chose for themselves 

- We helped **1,200 people** through the complex online process to secure a **Labour Card** (compulsory to secure employment) 

- We wrote **200 CVs** to help with their job search 

- Our Barber members gave **360 haircuts** 


**8** Refugee Support Europe      Annual Report and Accounts 2021/22      Dignity and Solidarity 



After 3 years in Cyprus we are now **deeply embedded** in the support structure of Nicosia and **cooperate closely** with Caritas Cyprus, Cyprus Refugee Council, UNHCR and others. That cooperation means less duplication and better support—and this year it certainly **saved lives** . 

We worked in partnership with Caritas, the CRC and the Ministry of Health to create a communications and registration campaign that enabled asylum seekers access COVID vaccinations. We achieved **3,000 vaccinations in just 6 weeks** . 

## ~~**2**~~ **Ioannina Dignity Centre** 

We **revived the Community Centre** in Ioannina city centre which had been closed for 2 years. We spent 2 months **renovating it** from November 2021 and **opened in February 2022** . 

From 2016 to 2018, the Centre was a bustling place for refugees and asylum seekers to receive critical services. It was the ideal location for us to restore that lifeline on our return to Greece. At that time, **support was withdrawn from a large group of** 


**refugees** , and they had next to no prospect of employment. The IRC estimated that over one-third of refugees in camps were going hungry. 


We started offering very similar services to our Dignity Centre in Cyprus with the potential for **many other services** to operate there. 

From February to March 2022, we had **700 visits to our Dignity Market** and served a total of **2,000 people with an essential basket of items** that they chose for themselves. 

Half were from Afghanistan, a third from the Middle East and the rest from 15 other nations. 

**9** Refugee Support Europe      Annual Report and Accounts 2021/22      Dignity and Solidarity 



## ~~**3**~~ **Chișinău Dignity Centre** 

## On 24 February 2022, Russia invaded 

Ukraine and **hundreds of thousands fled** for their lives. Two weeks later, a Refugee Support team went to the **Moldovan capital** , Chișinău, to see how we could support the Ukrainians who had fled there—as well as the local community, which was also rallying to help the new arrivals. 

Within **12 days** , we had identified an essential need we could fill, formed partnerships, found a location and **set up a new Dignity Centre** . 


In Chișinău, our friends at another grassroots group, **Moldova for Peace** , refer Ukrainian people who are **living in Moldovan homes** to the Dignity Centre. We created the same **Dignity Market** model where every family has a budget of points to choose what they want. 


It also has a **play area** for the children. 

In our **first week we served 570 people** and in our second week reached our capacity of serving **1,100 every week** with products people want **all sourced locally** from Moldovan companies. 

As well as providing essentials to Ukrainian people and supporting the generous Moldovans who have welcomed them, the Dignity Centre offers **choice, shows solidarity and creates a small sense of normality** . 

**10** Refugee Support Europe      Annual Report and Accounts 2021/22      Dignity and Solidarity 



## ~~**4**~~ **Family resettlement** 

We **resettled a refugee family from Sudan** as part of the government’s **Community Sponsorship** scheme. After spending years in a refugee camp in Jordan, Salih and Eiman together their four children **began a new life in Birmingham, UK** and the long process of integrating into British society. John Sloan, Liz Bates and a team of volunteers helped with housing, doctors, schools, training and accessing all the local services. 

Even with the hugely supportive Birmingham community this has been a huge amount of work. The one area that really needs reform is **Universal Credit** – the system is hard to access and hostile to deal with. 

We need to focus on providing short-term essentials, so we will **not be involved in resettling any more families in the UK** . Thankfully, there are many other organisations that can act as Lead Sponsor to local groups. 


**11** Refugee Support Europe      Annual Report and Accounts 2021/22      Dignity and Solidarity 



## ~~**5**~~ **Campaigning** 

We have a responsibility to **raise awareness** of the wider issues faced by refugees and asylum seekers, to **call out inhumane or undignified practices** and to **demand change** . 

This year, we **organised a human heart on Brighton beach** as part of the ‘Together with Refugees’ that. We also **spoke** to a range of local groups and organisations in the UK about our work. 

Fundraising is also an important way to raise awareness as well as critical funds. Volunteers, regular donors and one-off donations from individuals and grass-roots organisations provide the foundation of our support. Each request for funds is a call to pay attention and do something. 

We are also dependent on events. Our **Dignify 2021** event raised over £60,000, in large part thanks to **Talon Outdoor.** And some of our supporters challenge themselves to **achieve amazing things** at the same time as raising critical funds. 




**12** Refugee Support Europe      Annual Report and Accounts 2021/22      Dignity and Solidarity 



## **Annual accounts** 

**Profit and Loss** | Refugee Support Europe CIO For the 12 months ended 31 March 2022 

|**Mar-22**<br>**Mar-21**<br>Income<br>Donations via Individuals<br>£105,965<br>£114,056<br>Donations via website<br>£40,463<br>£6,367<br>Grants and Company Donations<br>£138,790<br>£34,061<br>Interest Income<br>£8<br>£59<br>RSE fundraising event<br>£100,152<br>£12,414<br>**Total Income**<br>**£385,378**<br>**£166,957**<br>Less Cost of Sales<br>Advertising Costs<br>£2,943<br>£5,426<br>Bike workshop Materials<br>£0<br>£36<br>Childrens activities Materials<br>£273<br>£0<br>Clothes and Misc Purchases<br>for Refugees<br>£9,107<br>£1,195<br>Cost of Misc. Activities for Refugees £12,466<br>£12,118<br>Country Specifc Personnel<br>£23,401<br>£32,736<br>Donation to another Charity<br>£0<br>£2,796<br>Food for Refugees<br>£83,868<br>£21,428<br>General Camp Expenses inc.<br>Building Costs<br>£69,573<br>£41,200<br>Legal expenses<br>£23<br>£2,139<br>Sewing Room Materials - not for<br>items to be sold<br>£18<br>£778<br>**Total Cost of Sales**<br>**£201,672**<br>**£119,852**<br>**Gross Proft**<br>**£183,706**<br>**£47,105**|**Mar-22**<br>**Mar-21**|
|---|---|
||**Plus Other Income**|
||2. Cost of sale<br>-£1,881<br>-£4,731|
||3. Cost of Stock<br>-£13,187<br>-£35,115|
|||
||**1. Sales**|
||Postage income<br>£0<br>£206|
||Sales - Other books<br>£218<br>£1,013|
||Sales - Other crafts<br>£3,966<br>£507|
||Sales - Recipe books<br>£2,198<br>£7,190|
||Sales - Sewing shop<br>£5,496<br>£19,475|
||Sales - T-shirts<br>£0<br>£56|
||**Total 1. Sales**<br>**£11,878**<br>**£28,447**|
|||
||**Total Other Income**<br>**-£3,190**<br>**-£11,399**|
|||
||**Less Operating Expenses**|
|||
||Banking costs<br>£645<br>£1,062|
||Consulting & Accounting<br>£1,449<br>£2,147|
||Cost of Personnel<br>£31,235<br>£30,951|
||Depreciation<br>£18<br>£384|
||Foreign Currency Gains and Losses<br>£1,210<br>£2,606|
||General Admin Costs<br>£7,808<br>£5,063|
||Printing & Stationery<br>£1,882<br>£1,571|
||Staf training & Development<br>£160<br>£0|
||**Total Operating Expenses**<br>**£44,407**<br>**£43,784**|
||<br> <br>|
|||
||**Net Proft**<br>**£136,109**<br>**-£8,078**|



|**Less Operating Expenses**|||
|---|---|---|
|Banking costs|£645|£1,062|
|Consulting & Accounting|£1,449|£2,147|
|Cost of Personnel|£31,235|£30,951|
|Depreciation|£18|£384|
|Foreign Currency Gains and Losses|<br>£1,210|£2,606|
|General Admin Costs|£7,808|£5,063|
|Printing & Stationery|£1,882|£1,571|
|Staf training & Development|£160|£0|
|**Total Operating Expenses**|**£44,407**|**£43,784**|
||||
|**Net Proft**|**£136,109**|**-£8,078**|



**13** Refugee Support Europe      Annual Report and Accounts 2021/22      Dignity and Solidarity 



## **Balance Sheet** | Refugee Support Europe CIO As at 31 March 2022 

|**31 Mar-22 31 Mar-21**<br>**Note**<br>**Assets**<br>**Bank**<br>Barclays Current<br>£5,138<br>£4,504<br>Barclays Deposit<br>£185,097<br>£82,090<br>Cash Account Moldova Leu<br>£977<br>£0<br>1<br>Chase Debit (JS)<br>£9,454<br>£0<br>Greek Bank Account<br>£29<br>£30<br>1<br>Paul Cash EUR<br>£0<br>-£8<br>2<br>Paypal USD<br>£175<br>£580<br>1<br>Strang Payments<br>-£879<br>-£366<br>Total of all cash accounts<br>-£2,470<br>-£6,474<br>1<br>**Total Bank**<br>**£197,521**<br>**£80,356**<br>**Current Assets**<br>Accounts Receivable<br>£21,243<br>-£231<br>1<br>Prepayments<br>£681<br>£0<br>Stock<br>£2,000<br>£5,000<br>**Total Current Assets**<br>**£23,924**<br>**£4,769**<br>**Fixed Assets**<br>Fixed Assets<br>£1,780<br>£237<br>**Total Fixed Assets**<br>**£1,780**<br>**£237**<br>**Total Assets**<br>**£223,225**<br>**£85,362**|**31 Mar-22 31 Mar-21**<br>**Note**|
|---|---|
||**Liabilities**|
|||
||**Current Liabilities**|
||Accounts Payable<br>£1,695<br>-£723<br>1|
||Chase Moldova Leu<br>£11<br>£0<br>1|
||Credit Card<br>-£1,109<br>£1,413<br>1|
||Currency Adjustments<br>-£447<br>-£217|
||Salaries & HMRC to be paid<br>£7,822<br>£6,111|
||Suspense Paypal reconciliation<br>-£145<br>£0|
||**Total Current Liabilities**<br>**£7,827**<br>**£6,584**|
|||
||**Non-Current Liabilities**|
||Employee Loan (Cycle to work) -£1,491<br>-£2,002|
||**Total Non-Current Liabilities**<br>**-£1,491**<br>**-£2,002**|
|||
||**Total Liabilities**<br>**£6,336**<br>**£4,582**|
|||
||**Net Assets**<br>**£216,889**<br>**£80,780**|
|||
||**Equity**|
||Current Year Earnings<br>£136,109<br>-£8,078|
||Retained Earnings<br>£80,780<br>£88,858|
||**Total Equity**<br>**£216,889**<br>**£80,780**|
|||



## **Notes** 

## **1:** Figures converted into British Pound using the following rates: 

1.18712 EUR Euro per GBP. Rate provided by XE.com on 31 Mar 2022. 

24.0532 MDL Moldovan Leu per GBP. Rate provided by XE.com on 31 Mar 2022. 

1.31385 USD United States Dollar per GBP. Rate provided by XE.com on 31 Mar 2022. 

## **2:** Figures converted into British Pound using the following rates: 

1.17517 EUR Euro per GBP. Rate provided by XE.com on 31 Mar 2021. 

1.37832 USD United States Dollar per GBP. Rate provided by XE.com on 31 Mar 2021. 

_Audited by Independent Examiner Shane Kaye, Chartered Institute of Management Accountants, Member 1-H3FT_ 

**14** Refugee Support Europe      Annual Report and Accounts 2021/22      Dignity and Solidarity 



## **Trustees** 

The organisation is run by Chief Executive Paul Hutchings and governed by a Board of Trustees who oversee all the operations. It is supported by a large number of volunteers who help with communications and volunteer management. 

**Chris Goodson (Chair)** 

**Serra Cinar** 

**Dina Nayeri** 

**Eve Linieres** 

**Gulwali Passarlay** 

**Michael Thompson** 

Trustees are recruited to oversee specific activities of the charity following a search and interview. 


## **Refugee Support Europe** 

14 Hollingbury Park Avenue, Brighton, BN1 7JF 

Registered with the Charity Commission of England & Wales No 1174070 

report design: **bn3design.co.uk** 





**Annual report** and **accounts** | 2021/22 **Dignity knows no borders** 



## **Contents** 

|**Contents**||
|---|---|
|A strong year and ready for growth|4|
|Strategy: A year of change and renewed focus|5|
|We want to be a volunteer organisation|5|
|Providing essential items for people on the move|6|
|And all with dignity at its heart|6|
|Our activities and impact: Centres of Dignity|7|
|**1**<br>Nicosia Dignity Centre|7|
|**2**<br>Ioannina Dignity Centre|8|
|**3**<br>Chișinău Dignity Centre|9|
|**4**<br>Family resettlement|10|
|**5**<br>Campaigning|11|
|Accounts|12|
|Trustees|14|



Refugee Support Europe      Annual Report and Accounts 2021/22      Dignity and Solidarity 

**3** 



## **A strong year and ready for growth** 

2021/22 was a very successful year. Like a lot of charities and organisations across the world, the previous years had been challenging but the relaxation of restrictions in 21/22 allowed us to drive our fundraising and support more people. 


The horrific war in Ukraine has brought the refugee crisis to the forefront of the public imagination, which had an undoubted impact on our fundraising. This war also showed how nimble and dynamic our organisation can be: within 10 days of arriving in Moldova, Refugee Support had carried out a detailed analysis of what support was required and opened a Centre that not only continues to support upward of 1000 Ukrainian refugees per week but also operates in a manner that aligns with our core values, holding dignity at its core. Whilst reacting quickly to the conflict in Ukraine, the operational team managed to continue to deliver 


services to a very high standard at the Dignity Centre in Cyprus. This is testament to the hard work in the background, driving systems and processes which puts the organisation in a strong position to continue to grow. 

There is no hiding the fact that fundraising will be difficult in 2023. However, the CEO has spent 

considerable time developing a small core team and working with consultants to design and implement a fundraising strategy that will allow continued growth. When you couple this with very low administration costs and a culture that questions every penny spent, we are in a strong position to support more people than ever through 2023. 

## **Chris Goodson** | **Chair of Trustees** 

**4** Refugee Support Europe      Annual Report and Accounts 2021/22      Dignity and Solidarity 



## **Strategy: A year of change and renewed focus** 

The Covid-19 pandemic forced us to reprioritise. As we emerged from international lockdowns in this year, we reviewed our existing activities and decided we need to **make a change** . 



## **We want to be a volunteer organisation** 

We’ve always tried to focus on the people we are supporting but volunteers are what makes our service great and there’s a **selfish pay-off from altruism** . This isn’t voluntourism. Many volunteers have discovered a way to help and continue helping, and found great, like-minded friends. 

We decided to both celebrate and reflect on that with our new podcast called **The Selfsh Atruist** and we released 8 insightful episodes in Season 1. Volunteers also added to our growing collection of **Volunteer Stories** . 

In this year, **58 volunteers from 12 nations gave 1,500 days of their time** to help in our Centres. And the organisation was **supported by 25 volunteers** with communications, volunteer management, finance and governance. 

**5** Refugee Support Europe      Annual Report and Accounts 2021/22      Dignity and Solidarity 




## **Providing essential items for people on the move** 

Essentially, if we are going to be a volunteer organisation that can provide help quickly, we need to be about distributing basics and essentials. The need for that kind of 

aid is huge and it means anyone who joins us will be **able to start making a difference immediately.** 

It’s also how we started. We know that we can work **more flexibly** than large organisations and more consistently than other volunteer organisations. We’re good at being **quick and caring** . 

## **And all with dignity at its heart** 

In addition to being able to do set up and start helping quickly, our other unique difference is being able to do it with **dignity** . 

When everything is chaotic and people can feel abandoned or with no control, our way of working offers people a sense of **normality, solidarity and agency** . 

Basics and essentials can only ever be a **short-term fix** or we will undermine people’s independence. After a short period of time, it feels like a handout. 

And if we are going to stick to what we do well, we need to work on building 

partnerships so we **signpost people to other organisations** that can help with other needs and take over when we leave. 

**6** Refugee Support Europe      Annual Report and Accounts 2021/22      Dignity and Solidarity 



**We want a world where all refugees can lead a life with dignity.** 

**We support refugees by giving people who care the opportunity to show solidarity in dignified, meaningful ways.** 

**7** Refugee Support Europe      Annual Report and Accounts 2021/22      Dignity and Solidarity 



## **Our activities and impact: Centres of Dignity** 

## ~~**1**~~ **Nicosia Dignity Centre** 


In **August 2021** we were running a Food bank, Hygiene packs for women, Baby welcome packs, Showers, Laundry, Barbershop, CV writing, English, Greek and Arabic classes, Mobile digital skills classes and the Refumade Sewing Cooperative. It was **too much for a volunteer team** . 

In September, we stopped all those services and over the course of a week we **created a Dignity Market** where we could offer people who had just arrived in Nicosia **a welcome** 

**pack service.** This was designed as a short-term service at a time when asylum seekers were most vulnerable and no other help was available. 

From September 2021 to March 2022: 

- Over **1,500 people received 5 weekly baskets of food and hygiene items** that they chose for themselves 

- We helped **1,200 people** through the complex online process to secure a **Labour Card** (compulsory to secure employment) 

- We wrote **200 CVs** to help with their job search 

- Our Barber members gave **360 haircuts** 


**8** Refugee Support Europe      Annual Report and Accounts 2021/22      Dignity and Solidarity 



After 3 years in Cyprus we are now **deeply embedded** in the support structure of Nicosia and **cooperate closely** with Caritas Cyprus, Cyprus Refugee Council, UNHCR and others. That cooperation means less duplication and better support—and this year it certainly **saved lives** . 

We worked in partnership with Caritas, the CRC and the Ministry of Health to create a communications and registration campaign that enabled asylum seekers access COVID vaccinations. We achieved **3,000 vaccinations in just 6 weeks** . 

## ~~**2**~~ **Ioannina Dignity Centre** 

We **revived the Community Centre** in Ioannina city centre which had been closed for 2 years. We spent 2 months **renovating it** from November 2021 and **opened in February 2022** . 

From 2016 to 2018, the Centre was a bustling place for refugees and asylum seekers to receive critical services. It was the ideal location for us to restore that lifeline on our return to Greece. At that time, **support was withdrawn from a large group of** 


**refugees** , and they had next to no prospect of employment. The IRC estimated that over one-third of refugees in camps were going hungry. 


We started offering very similar services to our Dignity Centre in Cyprus with the potential for **many other services** to operate there. 

From February to March 2022, we had **700 visits to our Dignity Market** and served a total of **2,000 people with an essential basket of items** that they chose for themselves. 

Half were from Afghanistan, a third from the Middle East and the rest from 15 other nations. 

**9** Refugee Support Europe      Annual Report and Accounts 2021/22      Dignity and Solidarity 



## ~~**3**~~ **Chișinău Dignity Centre** 

## On 24 February 2022, Russia invaded 

Ukraine and **hundreds of thousands fled** for their lives. Two weeks later, a Refugee Support team went to the **Moldovan capital** , Chișinău, to see how we could support the Ukrainians who had fled there—as well as the local community, which was also rallying to help the new arrivals. 

Within **12 days** , we had identified an essential need we could fill, formed partnerships, found a location and **set up a new Dignity Centre** . 


In Chișinău, our friends at another grassroots group, **Moldova for Peace** , refer Ukrainian people who are **living in Moldovan homes** to the Dignity Centre. We created the same **Dignity Market** model where every family has a budget of points to choose what they want. 


It also has a **play area** for the children. 

In our **first week we served 570 people** and in our second week reached our capacity of serving **1,100 every week** with products people want **all sourced locally** from Moldovan companies. 

As well as providing essentials to Ukrainian people and supporting the generous Moldovans who have welcomed them, the Dignity Centre offers **choice, shows solidarity and creates a small sense of normality** . 

**10** Refugee Support Europe      Annual Report and Accounts 2021/22      Dignity and Solidarity 



## ~~**4**~~ **Family resettlement** 

We **resettled a refugee family from Sudan** as part of the government’s **Community Sponsorship** scheme. After spending years in a refugee camp in Jordan, Salih and Eiman together their four children **began a new life in Birmingham, UK** and the long process of integrating into British society. John Sloan, Liz Bates and a team of volunteers helped with housing, doctors, schools, training and accessing all the local services. 

Even with the hugely supportive Birmingham community this has been a huge amount of work. The one area that really needs reform is **Universal Credit** – the system is hard to access and hostile to deal with. 

We need to focus on providing short-term essentials, so we will **not be involved in resettling any more families in the UK** . Thankfully, there are many other organisations that can act as Lead Sponsor to local groups. 


**11** Refugee Support Europe      Annual Report and Accounts 2021/22      Dignity and Solidarity 



## ~~**5**~~ **Campaigning** 

We have a responsibility to **raise awareness** of the wider issues faced by refugees and asylum seekers, to **call out inhumane or undignified practices** and to **demand change** . 

This year, we **organised a human heart on Brighton beach** as part of the ‘Together with Refugees’ that. We also **spoke** to a range of local groups and organisations in the UK about our work. 

Fundraising is also an important way to raise awareness as well as critical funds. Volunteers, regular donors and one-off donations from individuals and grass-roots organisations provide the foundation of our support. Each request for funds is a call to pay attention and do something. 

We are also dependent on events. Our **Dignify 2021** event raised over £60,000, in large part thanks to **Talon Outdoor.** And some of our supporters challenge themselves to **achieve amazing things** at the same time as raising critical funds. 




**12** Refugee Support Europe      Annual Report and Accounts 2021/22      Dignity and Solidarity 



## **Annual accounts** 

**Profit and Loss** | Refugee Support Europe CIO For the 12 months ended 31 March 2022 

|**Mar-22**<br>**Mar-21**<br>Income<br>Donations via Individuals<br>£105,965<br>£114,056<br>Donations via website<br>£40,463<br>£6,367<br>Grants and Company Donations<br>£138,790<br>£34,061<br>Interest Income<br>£8<br>£59<br>RSE fundraising event<br>£100,152<br>£12,414<br>**Total Income**<br>**£385,378**<br>**£166,957**<br>Less Cost of Sales<br>Advertising Costs<br>£2,943<br>£5,426<br>Bike workshop Materials<br>£0<br>£36<br>Childrens activities Materials<br>£273<br>£0<br>Clothes and Misc Purchases<br>for Refugees<br>£9,107<br>£1,195<br>Cost of Misc. Activities for Refugees £12,466<br>£12,118<br>Country Specifc Personnel<br>£23,401<br>£32,736<br>Donation to another Charity<br>£0<br>£2,796<br>Food for Refugees<br>£83,868<br>£21,428<br>General Camp Expenses inc.<br>Building Costs<br>£69,573<br>£41,200<br>Legal expenses<br>£23<br>£2,139<br>Sewing Room Materials - not for<br>items to be sold<br>£18<br>£778<br>**Total Cost of Sales**<br>**£201,672**<br>**£119,852**<br>**Gross Proft**<br>**£183,706**<br>**£47,105**|**Mar-22**<br>**Mar-21**|
|---|---|
||**Plus Other Income**|
||2. Cost of sale<br>-£1,881<br>-£4,731|
||3. Cost of Stock<br>-£13,187<br>-£35,115|
|||
||**1. Sales**|
||Postage income<br>£0<br>£206|
||Sales - Other books<br>£218<br>£1,013|
||Sales - Other crafts<br>£3,966<br>£507|
||Sales - Recipe books<br>£2,198<br>£7,190|
||Sales - Sewing shop<br>£5,496<br>£19,475|
||Sales - T-shirts<br>£0<br>£56|
||**Total 1. Sales**<br>**£11,878**<br>**£28,447**|
|||
||**Total Other Income**<br>**-£3,190**<br>**-£11,399**|
|||
||**Less Operating Expenses**|
|||
||Banking costs<br>£645<br>£1,062|
||Consulting & Accounting<br>£1,449<br>£2,147|
||Cost of Personnel<br>£31,235<br>£30,951|
||Depreciation<br>£18<br>£384|
||Foreign Currency Gains and Losses<br>£1,210<br>£2,606|
||General Admin Costs<br>£7,808<br>£5,063|
||Printing & Stationery<br>£1,882<br>£1,571|
||Staf training & Development<br>£160<br>£0|
||**Total Operating Expenses**<br>**£44,407**<br>**£43,784**|
||<br> <br>|
|||
||**Net Proft**<br>**£136,109**<br>**-£8,078**|



|**Less Operating Expenses**|||
|---|---|---|
|Banking costs|£645|£1,062|
|Consulting & Accounting|£1,449|£2,147|
|Cost of Personnel|£31,235|£30,951|
|Depreciation|£18|£384|
|Foreign Currency Gains and Losses|<br>£1,210|£2,606|
|General Admin Costs|£7,808|£5,063|
|Printing & Stationery|£1,882|£1,571|
|Staf training & Development|£160|£0|
|**Total Operating Expenses**|**£44,407**|**£43,784**|
||||
|**Net Proft**|**£136,109**|**-£8,078**|



**13** Refugee Support Europe      Annual Report and Accounts 2021/22      Dignity and Solidarity 



## **Balance Sheet** | Refugee Support Europe CIO As at 31 March 2022 

|**31 Mar-22 31 Mar-21**<br>**Note**<br>**Assets**<br>**Bank**<br>Barclays Current<br>£5,138<br>£4,504<br>Barclays Deposit<br>£185,097<br>£82,090<br>Cash Account Moldova Leu<br>£977<br>£0<br>1<br>Chase Debit (JS)<br>£9,454<br>£0<br>Greek Bank Account<br>£29<br>£30<br>1<br>Paul Cash EUR<br>£0<br>-£8<br>2<br>Paypal USD<br>£175<br>£580<br>1<br>Strang Payments<br>-£879<br>-£366<br>Total of all cash accounts<br>-£2,470<br>-£6,474<br>1<br>**Total Bank**<br>**£197,521**<br>**£80,356**<br>**Current Assets**<br>Accounts Receivable<br>£21,243<br>-£231<br>1<br>Prepayments<br>£681<br>£0<br>Stock<br>£2,000<br>£5,000<br>**Total Current Assets**<br>**£23,924**<br>**£4,769**<br>**Fixed Assets**<br>Fixed Assets<br>£1,780<br>£237<br>**Total Fixed Assets**<br>**£1,780**<br>**£237**<br>**Total Assets**<br>**£223,225**<br>**£85,362**|**31 Mar-22 31 Mar-21**<br>**Note**|
|---|---|
||**Liabilities**|
|||
||**Current Liabilities**|
||Accounts Payable<br>£1,695<br>-£723<br>1|
||Chase Moldova Leu<br>£11<br>£0<br>1|
||Credit Card<br>-£1,109<br>£1,413<br>1|
||Currency Adjustments<br>-£447<br>-£217|
||Salaries & HMRC to be paid<br>£7,822<br>£6,111|
||Suspense Paypal reconciliation<br>-£145<br>£0|
||**Total Current Liabilities**<br>**£7,827**<br>**£6,584**|
|||
||**Non-Current Liabilities**|
||Employee Loan (Cycle to work) -£1,491<br>-£2,002|
||**Total Non-Current Liabilities**<br>**-£1,491**<br>**-£2,002**|
|||
||**Total Liabilities**<br>**£6,336**<br>**£4,582**|
|||
||**Net Assets**<br>**£216,889**<br>**£80,780**|
|||
||**Equity**|
||Current Year Earnings<br>£136,109<br>-£8,078|
||Retained Earnings<br>£80,780<br>£88,858|
||**Total Equity**<br>**£216,889**<br>**£80,780**|
|||



## **Notes** 

## **1:** Figures converted into British Pound using the following rates: 

1.18712 EUR Euro per GBP. Rate provided by XE.com on 31 Mar 2022. 

24.0532 MDL Moldovan Leu per GBP. Rate provided by XE.com on 31 Mar 2022. 

1.31385 USD United States Dollar per GBP. Rate provided by XE.com on 31 Mar 2022. 

## **2:** Figures converted into British Pound using the following rates: 

1.17517 EUR Euro per GBP. Rate provided by XE.com on 31 Mar 2021. 

1.37832 USD United States Dollar per GBP. Rate provided by XE.com on 31 Mar 2021. 

_Audited by Independent Examiner Shane Kaye, Chartered Institute of Management Accountants, Member 1-H3FT_ 

**14** Refugee Support Europe      Annual Report and Accounts 2021/22      Dignity and Solidarity 



## **Trustees** 

The organisation is run by Chief Executive Paul Hutchings and governed by a Board of Trustees who oversee all the operations. It is supported by a large number of volunteers who help with communications and volunteer management. 

**Chris Goodson (Chair)** 

**Serra Cinar** 

**Dina Nayeri** 

**Eve Linieres** 

**Gulwali Passarlay** 

**Michael Thompson** 

Trustees are recruited to oversee specific activities of the charity following a search and interview. 


## **Refugee Support Europe** 

14 Hollingbury Park Avenue, Brighton, BN1 7JF 

Registered with the Charity Commission of England & Wales No 1174070 

report design: **bn3design.co.uk** 



CHARITY COMMISSION
FOR ENGLAND AND WALES
Independent examiner's report
on the accounts
Section A
Independent Examiner's Report
Report to the trusteesl
members of
Refugee Support Europe CIO
On accounts for the year
ended
March 2022
Charity no
{if any)
1174070
Set out on pages
I report lo the trustees on my examination of the accounls of the above
charity {°Ihe Trust.) for the year ended 3110312020.
Responsibilities and As the charily trustees, you are responsible for the preparation of the
basis of report accounts in accordance with Ihe Charities Act 2011 {'the Act").
I réport in respect of my examination of the Trust's accounts carried out
under section 145 of the 2011 Act and in carrying out my examination, I
have followed all the applicable Directions given by the Charity Commission
under section 14515)(b) of the AGI.
Independent ￿he charity's gross income exceeded £250,000 and l am qualified to
examiner's statement undertake the examination by being a qualified member of Chartered
lfistituttrof-ManagementrAcc
I have completed my examination. I confimi that no material matters have
come to my attention in connection with the examination which gives me
cause to believe that in, any material respect,.
the accounting records were not kept in accordance with section 130
of the Act,. or
the accounts did not accord with tha accounting records-, or
the accounts did not comply with the applicable requirements
concerning the form and Gonlent of accounts set out in the Charities
(Accounts and Reports) Regulations 2008 other than any requirement
that the accounts give a 'lrue and fair, view which is not a matter
considered as part of an independent examination.
I have no concerns and have come across no other matters in connection
with th8 examination lo which attention should be drawn in this report in
order to enable a proper undèrstanding of the accounts lo be reached.
Signed:
Date:
IoL3
Name:
Shane Kaye
Relevant professional
qualificationls) or body
(if any):
Chartered Institute of Management Accountants
Member No: 1-H3FT
IER
October 2018

Address:
6 Hangleton Manor Close
Hove. East Sussex
BN3 8AJ
Section B
Disclosure
Only complete if the examiner needs to highlight matters of conc8rn (see CC32.
Independent examination of Charity accounts: directions and guidanGe for
examiners).
Glve here detalls of any
Items that the exarniner
wishes to disclose.
IER
October 2018