Samaritans of Hillingdon
Consolidated Report and Accounts For the Charitable Incorporated Organisation no. 1174063 and the unincorporated charity no. 1174063-1
12 months ending 31 March 2023
Index Annual Report 1 – 4 Statement of Financial Activities 5 Balance Sheet 6 Notes to the Accounts 7 – 12 Independent Examiner’s Report 13
Samaritans of Hillingdon Report of the Management Committee For the 12 months ending 31 March 2023
The Management Committee presents its report and audited financial statements for the period ended 31 March 2023.
Reference and Administrative Details of the Charity, its Trustees and Advisors
Samaritans of Hillingdon is a Charitable Incorporated Organisation and is registered charity no. 1174063
It also is the sole trustee of the unincorporated registered charity no. 1174063-1 (previously no. 267858), a dormant and inactive body retained for reasons of transition and continuity. The two charities have been linked by the Charity Commission and may therefore publish a single report and accounts covering both.
The registered office and operating address is:-
2 Press Road, Uxbridge UB8 1AT
The trustees of who served during the year were: -
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Appointed Resigned
D Hill (Director) 1 [st] July 2021
S Edwards (Secretary) 1 [st] August 2017
P Bola (Treasurer) 14 [th] May 2018
K Carr 1 [st] August 2017
C Forrest 5 [th] June 2018
J Singh 20 [th] Aug 2020
A Collier 5 [th] June 2019 9 [th] July 2022
S James 9 [th] July 2022
W Davies 9 [th] July 2022
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Bankers: -
Lloyds TSB 21 High Street Uxbridge UB8 1JD
Operating Names:-
Samaritans of Hillingdon, Hillingdon Samaritans
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Samaritans of Hillingdon Report of the Management Committee Continued For the 12 months ending 31 March 2023
Structure, Governance and Management
The Charity is governed by the regulations set out in the constitution and is run by a voluntary Management Committee.
New committee members are elected at the Annual General Meeting (AGM) for a period of one year (but may be re-elected). Existing committee members may co-opt up to two new members between AGMs, but co-opted members must stand for reappointment at the next AGM.
New committee members are briefed by the Director (who also chairs the committee) to familiarise them with the Samaritans of Hillingdon as well as their wider responsibilities as charity trustees.
The Management Committee met 6 times during the year to review the activities, consider the financial position and to decide policy and procedure.
The day-to-day work of the charity is overseen by the Director who reports to the Management Committee. This position is unpaid.
The Management Committee are aware of the potential risks to the charity, both financial and otherwise, and implements strategies to control or minimise these risks. Assessments have been undertaken of the major risks which face the charity, including funding and health and safety. The Charity has data protection and privacy policies that are compliant with GDPR and is registered with the Information Commissioner’s Office under reference ZA290039.
Objectives and Activities
The charity was originally established in 1973 to provide completely confidential emotional support 24 hours a day by telephone, face to face, electronic communication and letter. Its main objectives are: -
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To provide assistance to individuals who are suicidal, despairing or in distress in order to reduce the incidence of suicide; and
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To advance education by providing society with a better understanding of suicide, suicidal behaviour and the value of expressing feelings that may lead to suicide.
This is reflected in the Samaritans mission, vision and values statement:
The charity works predominately in the London Borough of Hillingdon and surrounding area. In conjunction with other branches of Samaritans, it provides confidential emotional support that is available 24 hours a day for people who are experiencing feelings of emotional distress or despair, including those which may lead to suicide.
Samaritans vision is for a society in which:
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Fewer people die by suicide;
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People are able to explore their feelings; and
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People are able to acknowledge and respect the feelings of others.
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Samaritans of Hillingdon Report of the Management Committee Continued For the 12 months ending 31 March 2023
Our values are based on these beliefs:
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The importance of having the opportunity to explore difficult feelings;
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That being listened to, in confidence, and accepted without prejudice, can alleviate despair and suicidal feelings; and
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That everyone has the right to make fundamental decisions about their own life, including the right to die by suicide.
Achievements and Performance
During the past 12 months Samaritans of Hillingdon answered approximately 15,250 calls and other contacts, for which the split was:
| Telephone Email and Web Chat |
01.04.2022-31.03.2023 90% 10% |
01.04.2021-31.03.2022 |
|---|---|---|
| 84% 16% |
In February 2023, the Samaritans Central Charity published the specification for the reintroduction of face-to-face support in branches. The service had been suspended since 2020 and the onset of the Covid-19 pandemic. The Trustees of Hillingdon Samaritans have agreed not to reintroduce a face-to-face service for the foreseeable future and to instead focus resources on our other support channels and in-person outreach in the local community.
During the past 12 months we have reinvigorated our outreach activity, including multiple visits to Hayes and Harlington and West Drayton railways stations, Brunel University, Hayes Muslim Centre, Heathrow Airport, ASDA Hayes, RAF Northolt and Hillingdon events such as the Carers Fair and Day of the Older Person. Through these events we have reached hundreds, if not thousands, of local people are raised awareness of our services.
In 2023 Hillingdon Samaritans celebrates 50 years of providing listening support within the London Borough of Hillingdon and beyond. Further information on the anniversary and our plans to celebrate this milestone are outlined on our website (www.samaritans.org/hillingdon).
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Samaritans of Hillingdon Report of the Management Committee Continued For the 12 months ending 31 March 2023
Statement of Financial Activities For the 12 months ending 31 March 2023
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All Funds All Funds
Note General Funds £ Designated Restricted 12 Months to 12 Months to
Funds £ Funds £
31.03.2023 £ 31.03.2022 £
Incoming Resources
Donations & Gifts 11 7,306 7,306 7,656
Grants Received 6,000 6,000 14,862
Fund Raising 6,093 6,093 5,347
Refunds - - -
Total Incoming Resources 19,399 - - 19,399 27,864
Resources Expended
Direct Charitable Expenditure 3 9,036 9,036 13,590
Fundraising 4 489 489 823
Governance Costs 5 12,701 12,701 4,994
Total Resources Expended 22,227 - - 22,227 19,406
Fund Balances brought forward at
76,901 38,798 8,000 123,699 115,241
31.03.2022
Net Movement in Funds -2,828 - - -2,828 8,458
Transfers - - -
Fund Balances carried forward at
£74,073 £38,798 £8,000 £120,871 £123,699
31.03.23
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The notes on pages 7 – 12 form part of these accounts
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| NetCurrentAssets | ||||||
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| Deslgruated Funds RestrictedFLmds |
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Notes to the accounts For the 12 months ending 31 March 2023
1) Accounting Policies
a) Basis of Preparation
The accounts have been prepared under the historic cost convention. The financial Statements follow the guideline of the revised Statement of Recommended Practice for Accounting by Charities, issued in January 2015 (“The Charities SORP FRS102”) and use applicable Accounting Standards.
b) Fund Accounting
General funds are unrestricted funds that are available for use, at the discretion of the trustees, in furtherance of the objectives of the charity and have not been designated for other purposes.
Designated funds comprise unrestricted funds that have been set aside by the Trustees for particular purposes.
Restricted funds are funds that are to be used in accordance with specific restrictions imposed by donors or that have been raised by the charity for particular purposes. Costs relating to such funds are charged against specific funds.
c) Incoming Resources
All incoming resources are included in the Statement of Financial Activities (SOFA) when the charity is legally entitled to the Income, there is reasonable certainty of receipt and the amount can be quantified with reasonable accuracy. The following specific policies apply to categories of income:
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Donations/Collections – These are accounted for when received.
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Legacies – Entitlement is the earlier of the charity receiving the final estate accounts or the legacy being received. No value is included where the legacy is subject to a life interest held by another party.
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Donated Goods/services – This is included at the value to the charity where this can be quantified.
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Grants – Where these are related to the performance and specific deliveries, they are accounted for as the charity earns the right to consideration by its performance. Where income is received in advance, its recognition is deferred and included in creditors. Where entitlement occurs before income is received, the income is accrued. Capital grants are accounted for as income in the SOFA as soon as they are received.
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Fundraising – Fundraising income is recognized in the SOFA when there is reasonable certainty of receipt and the amount can be quantified with reasonable accuracy, and any associated fundraising costs are shown within “Resources Expended”.
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Notes to the accounts continued For the 12 months ending 31 March 2023
Samaritans of Hillingdon
d) Resources Expended
All expenditure is accounted for on an accruals basis and has been classified under headings that aggregate all costs related to that category. Where costs cannot be directly attributed to particular headings they have been allocated to activities on a basis consistent with the use of the resource. Support costs have been allocated on the basis time spent on the activity by volunteers. The following specific policies apply to categories of expenditure:
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Fundraising Costs – Fundraising costs are those costs incurred in seeking voluntary contributions.
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Governance Costs – Governance costs are the costs associated with the governance arrangements of the charity, which relate to the general running of the charity as opposed to those costs associated with fundraising or charitable activities. Included within this category are costs associated with the strategic as opposed to the day to day management of the charity’s activities.
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Support Costs – Support costs comprise the costs of activities such as the management, financial, administrative and IT, together with common services, office accommodation and communication costs. These are allocated across the categories of charitable expenditure, governance costs and the costs of generating funds. The basis of the cost allocation has been explained in the notes to the accounts.
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Depreciation - Depreciation is provided on all tangible fixed assets of material value held by the Charity for its own use on a straight line basis so as to write off their cost over their estimated useful lives as follows:-
Freehold Property 50 years Office Equipment and Furniture 4 years
e) Taxation
Samaritans of Hillingdon is a registered charity and is therefore potentially exempt from taxation of its income and gains to the extent that they fall within section 505 of the Income and Corporation Taxes Act 1998 and section 256 of the Taxation of Chargeable Gains Act 1992. No tax charge has arisen in the year.
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Samaritans of Hillingdon
Notes to the accounts continued For the 12 months ending 31 March 2023
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2. Premises Overheads 31.03.2023 31.03.2022
£ £
Water, Light and Heat 1,976 1,863
Repairs and Renewals 769 1,586
Cleaning & Housekeeping 2,289 2,920
Office Telephone 741 988
Insurance 1,974 1,732
Depreciation 2,038 2,038
Total for Year 9,786 11,128
Allocated to %
Direct Charitable Expenditure 8,807 10,015 90
Fundraising and Publicity 489 556 5
Governance 489 556 5
9,786 11,128 100
3. Direct Charitable Expenditure
Emergency Telephone 605 451
Internet / Emails 658 721
Answer Phone -63 - 0
Volunteer Training and Support -971 2,373
Volunteer Travel Expenses - 16
Advertising and Publicity
Directors’ Expenses - 15
Share of Premises Overheads 8,807 10,015
Total for Year 9,036 13,590
4. Fundraising
Fund Raising Expense - 267
Share of Premises Overheads 489 556
Total for Year 489 823
5. Governance Costs
Postage, Printing & Stationery 1,164 1,713
AGM/Branch Meetings 412
Branch Contribution 10,371 2,464
Sundry/Miscellaneous Expenses 265 260
Share of Premises Overheads 489 556
Total for Year 12,701 4,994
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Samaritans of Hillingdon
Notes to the accounts continued For the 12 months ending 31 March 2023
6. Tangible Fixed Assets
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Office Equipment
Freehold Property Total
Furniture & Computers
£ £ £
As at 31.03.2022 80,000 3,721 83,721
Additions 0 0
As at 31.03.2023 £80,000 £3,721 £83,721
Depreciation
At 31.03.2022 33,680 3,284 36,964
Charge for Year 1,600 438 2,038
At 31.03.2023 £35,280 £3,721 £39,001
Net Book Value
At 31.03.23 £44,720 £0 £44,720
At 31.03.22 £46,320 £438 £46,758
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The title to the freehold premises is held by Samaritans of Hillingdon.
Although it has not been valued recently the trustees believe that the current market value of the Freehold Property is considerably in excess of the book value.
7. Creditors
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31.03.2023 31.03.2022
Branch Contribution (NBC) 5,500 1,500
5,500 1,500
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8. Debtors
Monies owed are due within one year and relate to fundraising income not yet received.
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Samaritans of Hillingdon
Notes to the accounts continued For the 12 months ending 31 March 2022
9. Reconciliation of Reserves
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Balance As At Balance As At
31.03.2022 Income Expenditure 31.03.2023
£ £ £ £
Unrestricted General Fund 96,901 19,399 22,227 94,073
Transfer (20,000) (20,000)
Total General Fund 76,901 19,399 22,227 74,073
Designated Fund 18,798 - - 18,798
Transfer 20,000 20,000
Total Designated Funds 38,798 - - 38,798
Restricted Fund 8,000 - - 8,000
Transfer
Total Restricted Funds 8,000 - - 8,000
All Funds 123,699 19,399 22,227 120,871
Represented By: General Fund Designated Fund Restricted Fund All Funds
£ £ £ £
Fixed Assets 44,720 - - 44,720
Current Assets 34,883 38,798 8,000 81,681
Current Liabilities (5,529) - - (5,529)
74,073 38,798 8,000 120,871
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10. Description of Reserves
General Funds - Funds held available for the ordinary purposes of the charity.
Restricted Funds – In February 2015 we were extremely fortunate to receive a £5,000 donation from an individual who specified the money should be restricted to future property improvements. In 2016 the same individual donated a further £2,000 restricted to our on-line support services.
In 2014 donations were received amounting to £1,000 in memory of Pam Morgan with the understanding from her family and other donors that it would fund a day of our work in perpetuity each year.
In 2021 the Management Committee agreed to set aside £20,000 as designated funds to be used in the planned new extension to the premises.
To date none of the above-mentioned restricted funds have been expended.
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Samaritans of Hillingdon
Notes to the accounts continued For the 12 months ending 31 March 2023
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Designated Funds – The designated fund comprises resources received to be invested in the charity’s fixed assets. It is therefore not readily available for other purposes. During this financial year none of the Designated fund was utilised.
Reserves Level – The balance of net current assets on the General Fund at the end of the year represents the equivalent of approximately 7 months’ forecast expenditure and excludes the property maintenance fund held in the designated fund. The current balance should provide a reasonably secure financial base on which to plan future operations.
11. Donations and Gifts
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31.03.2023 31.03.2022
£ £
Church Groups / Schools 4,502 1,042
Companies 557 5,302
Individuals 2,247 1,311
7,306 7,656
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Accruals and prepayments excluded from figures quoted above, cash position only.
Income from collections is included under Fundraising.
12. Staff costs and numbers
No paid staff were employed by the charity.
13. Trustees Remuneration and Expenses
It is the policy of the charity to reimburse all expenses properly incurred and claimed by its volunteers in connection with charitable activities. The charity’s trustees, those who serve on the Management Committee, are reimbursed expenses in accordance with that policy in common with all other volunteers; the total amount is not considered material.
14. Indemnity Insurance
Samaritans has centrally effected professional indemnity insurance to protect employees, Trustees, Directors and other volunteer members of all Samaritan branches.
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Independent Examiner’s Report to the Members of Samaritans of Hillingdon
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