






## 



|Summary ofthe main<br>achievements<br>ofthe charity<br>during the year|Summary ofthe main<br>achievements<br>ofthe charity<br>during the year|This financia year was obviously a dNicult one with COVID-rsstrtcfions<br>and lockdown. Despite this we were able to continue sll our chaplaincy<br>and listening services, albeit in adapted formats, as well as increase the|
|---|---|---|
|||number ofPartner Organisagons<br>we worked with (at the year snd this|
|||totalled 87organtssfions).<br>Our staff snd volunteers<br>worked creabvely<br>carrying out phone calls, zoom meetings,<br>sending ofcards, texts snd<br>emails, and careful face-to-facs visfis either outside orwith PPE snd|
|||following safety protocokr.|
|||Our Hospice Chaplains<br>responded<br>to csl&ut requests,<br>provkfing<br>support<br>for 12families,<br>in addifion to delivering a memodel<br>service, snd leading s|
|||reflecbon ats virtual Ught Up s Life service. We also pnwlded<br>zoom<br>Ustsning<br>support for hospice staff during the height ofthe pandemic.|
|||We launched a full-time<br>Listening service for a Primary Care Network|
|||(pCN) in Sheifield, for pafisnts experiencing<br>life challenges.<br>Appointment<br>numbers<br>increased<br>from 30to 100per month durkrg ths time psdod|
|||leading to other PCN's expressing<br>interest<br>in our ssrvkre,|
|||Most ofthe Sports Clubs dosed Iheir doors to vkrarxs, orchsed their<br>doors completely,<br>during<br>lockdown,<br>wfih creathrtty needed fnan our<br>Chaplains<br>to confinue with their suppotk They rose toths chafienge,<br>making<br>hundreds<br>ofsupportive<br>phone calls, ssrxfing emstls. voks<br>messages. cards and carrying out outside vlsfis whers they coukL|
|||The impact on businesses<br>and Fire Service was felt by sfi, and beth eur<br>Chaplaincy<br>and Uskeing services were wsicomerL<br>agafn vkt telephone,|
|||zoom and outside visits.|
|||Our schools support confinued,<br>mainly by phone orzoom, but vkrtfing<br>schools as and when possible. Almost 100supporfive<br>chapkrincy<br>phone<br>calls were made across the year and 1201+our Sstening appotntmsnts<br>provided.<br>During this period, we also introduced<br>Safeguarding<br>Listening<br>Support forthose responsttfis<br>for safeguarding<br>and prurtoral care within a<br>school, to provide asafe space for staff tooffiosd ths smofiorwl<br>impact of<br>dealing<br>wkh diificuk family sltusfions<br>on a regular bsskr.|
|||Our pilot Slbfing Listening Service for primary aged chfidren continued<br>when itcould, geee@ng postfivs feedback from shdf, camrs and|
|||ohildren accessing ths service.|
|||ws continued to raise awareness ofthe need to provide<br>kktsnnlng<br>support<br>in orgsnissuons<br>asawsy cfprevsnfing<br>and refievlng hsrdstap, snd<br>pmviding<br>support to people fang dllficuifiss<br>in Orsir ives This Included<br>ths tmining scovtoss outlined<br>the prevhus<br>seofion, phrs Ole prcvkrkxr cf<br>fully-funded<br>training<br>films onaspects ofsupporfive<br>fistsntng: Effective<br>Listening,<br>Listening to Grief, Ustsning toAnxiety, Crsafing s Listening|
|||Culture.|
|||In addition, and as part of, providing<br>the above asrvicsa we degvered the<br>following<br>training<br>events, deva@ping the skills ofour volurdaers<br>and of<br>individuals<br>within osrtner oraanisafions. as well as Individuals<br>from olher<br>community<br>groups, ioenhance thek abilky to support others who ars<br>experiencing<br>dlgicuigss. Whfist we warn<br>unable to deNver fsos toface<br>training, ws adaplad our courses, purctxrssd azoom account and|
|||delivered<br>our training<br>progrsmmes<br>on line.|





|8people trained<br>in chapkrincy<br>sldlls||
|---|---|
|29people trained<br>in level 1 listening<br>skills||
|30people trained<br>in level 2listening<br>skills||
|32people trained<br>in level 3listening<br>sldlls||
|9people trained<br>in Enhanced<br>Listening<br>skills||
|These courses are addlttonat<br>to those delivered to Partner Orgsnisstions||
|and at external<br>workshops<br>ou5ned<br>in Section C.||
|We also provided<br>Enhanced<br>Listening<br>skills training,|and Chikhen and|
|Loss Grief Awareness<br>training,<br>for our volunteers es part oftheir||
|Continuous<br>Professkmst<br>Development.||
|Finally, we supported a group cfchurches to launch a Listening Service<br>for their local community<br>in ths north ofthe city,sss~tothe||
|pressures<br>ofCOVID-19.||





|||Pages|
|---|---|---|
|Trustees'<br>Annual<br>Report|||
|Independent<br>Examiner's|Report||
|Statement ofFinancial Activities|||
|Balance Sheet|||
|Statement ofCash flows|||
|Notes to the Accounts|||
|Detailed Statement ofFinancial Activities|||





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## 

|Statement o<br>forthe year|f Financial<br>Activit<br> ended 31March|ies<br> 2021|||||
|---|---|---|---|---|---|---|
||||Unrestricted|Restricted|||
||||funds|funds|Total funds|Total funds|
||||2021|2021|2021|2020|
|||Notes|E|E|E|E|
|Income and|endowments||||||
|from:|||||||
|Oonations|and legacies||10,113||10,113|8,630|
|Other trading activities|||48,261||48,261|29,600|
|Other|||58,327|3,187|61,514|20,527|
|Total|||116,701|3,187|119,888|58,757|
|Expenditure|on:||||||
|Raising funds||||||8,138|
|Other|||90,313|2,317|92,630|42,526|
|Total|||90,313|2,317|92,630|50,664|
|Net gains on|investments||||||
|Net income|||26,388|870|27,258|8,093|
|Transfers between<br>funds|||||||
|Net income|before other||||||
|gains/(lasses)|||26,388|870|27,258|8,093|
|Other gains|and losses||||||
|Net movement<br>in funds|||26,388|870|27,258|8,093|
|Recondliation<br>offunds:|||||||
|Total funds brought forward|||21,226|129|21,355|13,262|
|Total funds carried forward|||47,614|999|48,613|21,355|





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## 

||||||Unrestricted||
|---|---|---|---|---|---|---|
||||||funds|Totalfunds|
||||||2020|2020|
|Income and endowments|||from:||||
||Donations<br>and legacies||||8,630|8,630|
||Other trading activities||||29,600|29,600|
||Other||||20,527|20,527|
|Total|||||58,757|58,757|
|Expenditure on:|||||||
||Raising funds||||8,138|8,138|
||Other||||42,726|42,726|
|Total|||||50,864|50,864|
|Net income|||||7,893|7,893|
|Net income before other|||||||
|gains/(losses)|||||7,893|7,893|
|Other gains and||losses:|||||
|Net|movement|in funds|||7,&93|7,893|
|Reconciliation offunds:|||||||
|Total funds brought forward|||||13,262|13,262|
|Total funds carried forward|||||21,155|21,155|
|3|Income from donations||and legacies||||
|||||Unrestricted|Total|Total|
||||||2021|2020|
||Regular Gifts|||6,316|6,316|5,260|
||One-Off Gifts|||3,797|3,797|1,725|
|||||||1,645|
|||||10,113|10,113|8,630|
|4|Income from|other trading activities|||||
|||||Unrestricted|Total|Total|
||||||2021|2020|
||Training|||1,605|1,605|4,957|
||SCCContract|||17,500|17,500|24,643|
||PCN Salaries|||11,686|11,686||
||Partnership|||17,470|17,470||
|||||48,261|48,261|29,600|





## 

## 

||Unrestricted|Restricted|Total|Total|
|---|---|---|---|---|
||||2021|2020|
|Porter PCN|5,250||5,250|16,318|
|Funding|48,539|3,187|51,726|1,375|
|Rent Contribution|1,980||1,980|2,834|
|Other|2,558||2,558||
||58,327|3,187|61,514|20,527|



## 

|Expenditure<br>on rai|sing funds|||
|---|---|---|---|
|||Total|Total|
|||2021|2020|
|||E|6|
|Costs ofgenerating|voluntary|||
|income||||
|Regular Gifts|||860|
|One-Off Gifts|||413|
||||6,865|
||||8,138|



|7|Other expenditure||||||
|---|---|---|---|---|---|---|
||||Unrestricted|Restricted|Total|Total|
||||||2021|2020|
|||||E|||
||Employee costs||72,785|894|73,679|27,459|
||Premises costs||10,569||10,569|6,433|
||General administrative|costs|5,351|1,423|6,774|8,634|
||Legal and professional|costs|1,608||1,608||
||||90,313|2,317|92,630|42,526|
|8|Staffcosts||||||
||Salaries and wages|||70,033||27,459|
|||||70,033||13488|





## 

|Not<br>9|es tothe Accounts<br>Movement<br>in funds|||||
|---|---|---|---|---|---|
||||Incoming|||
||||resources|||
||||||At31|
|||At 1April|(including<br>other<br>gains/losses|Resources<br>expended|March<br>2021|
|||2020|)|||
||||8|||
||Restricted funds:|||||
||Restricted income funds:|||||
|||129|3,187|(2,317)|999|
||Toto/|129|3,187|(2,317)|999|
||Unrestricted<br>funds:|||||
||General funds|21,226|116,701|(90,313)|47,614|
||Revaluation<br>Reserves:|||||
||Total funds|21,355|119,888|(92,630)|48,613|
|10|Analysis ofnet assets between funds|||||
||||Unrestricted|Restricted||
||||funds|funds|Total|
||||6|6|6|
||Net current assets||47,614|999|48,613|
||||47,614|999|48,613|
|11|Reconciliation ofnet debt|||||
||||||At 31|
||||At 1April||March|
||||2020|Cash flows|2021|
||||E|6|f|
||Cash and cash equivalents||21,355|27,258|48,613|
||||21,355|27,258|48,613|
||Net debt||21,355|27,258|48,613|





## 

|||2021|2020|
|---|---|---|---|
|||6|6|
|Cash Rows from operating|activities|||
|Net income per Statement|ofFinancial Activities|27,258|7,893|
|Adjustments<br>for:||||
|Dividends,<br>interest and|rents from investments|(61,514)|(20,527)|
|Net cash used in operating|activities|(34,256)|(12,634)|
|Cash flows from investing|activities|||
|Dividends,<br>interest and|rents from investments|61,514|20,527|
|Net cash from investing<br>activities||61,514|20,527|
|Net cash from Rnancing activities||||
|Net increase in cash and cash equivalents||27,258|7,893|
|Cash and cash equivalents|atthe beginning ofthe year|21,355|13,462|
|Cash and cash equivalents|atthe end ofthe year|48,613|21,355|
|Components<br>ofcash and cash equivalents||||
|Cash and bank balances||48,613|21,355|
|||48,613|21,355|





## 

|||||Unrestricte|Restricted|||
|---|---|---|---|---|---|---|---|
|||||d funds|funds|Total funds|Total funds|
|||||2021|2021|2021|2020|
|||||6|E||6|
|Income and endowments||from:||||||
|Donations and legacies||||||||
|Regular Gifts<br>One-Off Gifts||||6,316<br>3,797||6,316<br>3,797|5,260<br>1,725|
||||||||1,645|
|||||10,113||10,113|8,630|
|Other trading activities||||||||
|Training<br>SCCContract<br>PCN Salaries||||1,605<br>17,500<br>11,686||1,605<br>17,500<br>11,686|4,957<br>24,643|
|Partnership||||17,470||17,470||
|||||48,261||48,261|29,600|
|Other||||||||
|Porter PCN<br>Funding<br>Rent Contribution<br>Other||||5,250<br>48,539<br>1,980<br>2,558|3,187|5,250<br>51,726<br>1,980<br>2,558|16,318<br>1,375<br>2,834|
|||||58,327|3,187|61,514|20,527|
|Total income and endowments||||116,701|3,187|119,888|58,757|
|Expencgture on:||||||||
|Costs ofgenerating|donations||and|||||
|legacies||||||||
|Regular Gifts<br>On~ Gifts|||||||860<br>413|
||||||||6,865|
||||||||8,138|
|Total ofexpenditure|on raising|||||||
|funds|||||||8,138|
|Employee costs||||||||
|Salaries/wages<br>Staff training||||69,139<br>3,646|894|70,033<br>3,646|27,459|
|Premises costs||||72,785|894|73,679|27,459|
|Rent<br>Rates||||9,506<br>359||9,506<br>359|4,680<br>751|
|light, heat and power||||704||704|1,002|
|||||10,569||10,569|6,433|





## 

|including<br>depreciation|and|||||
|---|---|---|---|---|---|
|amortisation||||||
|Equipment<br>repairs and||||||
|maintenance|||||3,183|
|General insurances||1,004||1,004|439|
|Information<br>and publications||400|950|1,350||
|Software,<br>ITsupport|and related|||||
|costs||||684|371|
|Stationery and printing||1,224||1,224|829|
|Subscriptions||490||490||
|Sundry expenses||829|473|1,302|3,092|
|Telephone, fax and broadband||720||720|720|
|||5,351|1,423|6,774|8,634|
|Legal and professional|costs|||||
|Accountancy<br>and bookkeeping||||||
|Other legal and professional||||||
|costs||1,008||1,008||
|||1,608||1,608||
|Total ofexpenditure<br>of|other costs|90,313|2,317|92,630|42,526|
|Total expenditure||90,313|2,317|92,630|50,664|
|Net gains on investments||||||
|Net Income||26,388|870|27,258|8,093|
|Net income before other||||||
|gains/(losses)||26,388|870|27,258|8,093|
|Other Gains||||||
|Net movement<br>in funds||26,388|870|27,258|8,093|
|Recondgatlon<br>offunds:||||||
|Total funds brought forward||21,226|129|21,355|13,262|
|Total funds carried forward||47,614|999|48,613|21,355|



