**Registered Charity CIO Number 1173807** **SAMARITANS OF SLOUGH, WINDSOR & MAIDENHEAD CIO ANNUAL REPORT AND FINANCIAL STATEMENTS** **FOR THE YEAR ENDED 31ST MARCH 2024** ## **SAMARITANS OF SLOUGH, WINDSOR & MAIDENHEAD CIO** ## **FINANCIAL STATEMENTS** ## **FOR THE YEAR ENDED 31ST MARCH 2024** ## **INDEX** - 3 - 7 Legal and Administrative Information and Annual Report 8 Independent Examiner's Report - 9 Statement of Financial Activities - 10 Balance Sheet - 11 - 13 Notes ## **SAMARITANS OF SLOUGH, WINDSOR & MAIDENHEAD CIO** ## **LEGAL AND ADMINISTRATIVE INFORMATION AND TRUSTEE REPORT** ## **STATUS** Samaritans of Slough, Windsor & Maidenhead (the Charity) is a Charitable Incorporated Organisation (CIO) constituted by Deed of Trust dated 13 July 2017 and is a registered charity number 1173807. Its address is Katharine House, 17 Uxbridge Road, Slough, Berks SL1 1SN. It is a public benefit entity. Under the constitution there shall be at least three members of the Organisation. The initial members of the charity are the first trustees. Additional members shall be such persons as are admitted to membership by the trustees in accordance with the constitution. Membership is terminated in accordance with clause 8.7 of the constitution. ## **TRUSTEES** The charity trustees during the period to 31st March 2024 were: |Director|Sue Yerburgh|Ex officio from 1 December 2021, retires| |---|---|---| |||31 July 2024| |Trustee & Vice Director|Carol Williams|Elected 26 July 2023, retires 24 July 2024| |Trustee & Secretary|June Cook|Elected 26 July 2023, retires 24 July 2024| |Trustee & Treasurer|Peter Leach|Elected 26 July 2023, retires 24 July 2024| |Trustee|Michael Cook|Elected 26 July 2023, retired 17 April 2024| |Trustee|Graeme Buck|Elected 26 July 2023, retires 24 July 2024| |Trustee|Janet Allen|Elected 26 July 2023, retires 24 July 2024| |Trustee|Susan Chapman|Elected 26 July 2023, retires 24 July 2024| All elected and co-opted trustees retire at the next AGM (24 July 2024) and may offer themselves for re-election, provided that the term for continuous office does not exceed the six year maximum stipulated in the charity's constitution. During the forthcoming year this period will be exceeded for the posts of secretary and treasurer, positions that must be held by trustees under the constitution of the charity. The secretary has indicated that she will not be offering herself for re-election. The treasurer has indicated that he will offer himself for re-election and accordingly the trustees have adopted clause 12.6 of the constitution which permits re-election due to exceptional circumstances. ## **STRUCTURE, GOVERNANCE AND MANAGEMENT** ## Governing Document The Constitution created the CIO on 13 July 2017 ## Recruitment and Appointment of Trustees The Branch Director shall serve a term of 3 years. All other Trustees retire annually but may offer themselves for reappointment. ## Trustee Induction and Training New Trustees are provided with a booklet entitled 'A Trustees Guide for Branch Committee Members'. This identifies five key principles that should underpin all actions taken as a trustee, namely Objectivity, Accountability, Openness, Integrity and Honesty. Trustees are required to undertake training provided on line by Samaritans Central Office. (continued) Page 3 ## **SAMARITANS OF SLOUGH, WINDSOR & MAIDENHEAD CIO** ## **LEGAL AND ADMINISTRATIVE INFORMATION AND TRUSTEE REPORT** ## Risk Management The Charity carries out regular risk assessments and these are reviewed by the Trustees. The principle risks that have been identified and the steps taken to mitigate those risks are as follows: - Adverse publicity Regular training - • Insufficient volunteers for other duties Trustees to 'sell' other roles • Trustees being unaware of statutory responsibilities Training • Personal injury to Volunteers Maintain safe work space • Too few Volunteers Regular recruitment initiatives In addition, insurance policies are maintained where appropriate. ## Organisational Structure The Trustees meet quarterly to discuss matters relating to the operation of the Charity, each Trustee being entitled to a vote if necessary. ## Related Parties The Charity is affiliated to Samaritan Central Charity, fulfilling the criteria laid down by Samaritan Central Office. ## **OBJECTIVES, ACTIVITIES AND THE DELIVERY OF PUBLIC BENEFIT** The objects of the Charity are: (a) to enable people living in Slough, Windsor & Maidenhead and the surrounding area (but without specific limitations to the area) who are experiencing feelings of distress or despair, including those who may be at risk of suicide, to receive confidential emotional support in order to improve their emotional health and to reduce the incidence of suicide; (b) to promote a better understanding in society of suicide, suicidal behaviour and the value of expressing feelings which may otherwise lead to suicide or impaired emotional health; and (c) to collaborate with and support the Samaritans Central Charity and its affiliated branches in fulfilling these objects. Samaritans' vision is that fewer people die by suicide. We work to achieve this by making it our mission to alleviate emotional distress and reduce the incidence of suicidal feelings and suicidal behaviour. ## **Public Benefit** The trustees confirm that they have referred to the Charity Commission's guidance on public benefit when reviewing the Branch's aims and objectives in planning future activities. The Branch furthers its charitable purposes for the public benefit by providing confidential emotional support to persons who are suicidal, despairing or in distress. (continued) Page 4 ## **SAMARITANS OF SLOUGH, WINDSOR & MAIDENHEAD CIO** ## **LEGAL AND ADMINISTRATIVE INFORMATION AND TRUSTEE REPORT** ## **ACHIEVEMENTS AND PERFORMANCE** The branch has continued to improve all areas of its service provision as detailed in the table below. It has adapted to new methods of delivering training and maintained a satisfactory level of fully trained volunteers to deliver the listening service. Outreach and other out of branch activities have been expanded to ensure a growing public awareness of our presence in our area, ## **Contacts** The following table shows the number and type of contacts dealt with by the branch's volunteers over the last 3 years. The decrease in the number of telephone calls answered, and hours spent on the phone supporting our callers, is attributable to the closure of the branch during the last two months of the financial year. As reported last year, the handling of emails at branch level was phased out in early 2023. Webchat has also been affected by the branch closure. We hope that our capacity to provide this service will increase as more volunteers undertake the necessary training. |**2023/24**
Telephone Calls
**13,330** (1)
Hours on the phone
**3,355** (1)
Emails (Service withdrawn in 2023)
**0** (2)
Face-to-Face (service now withdrawn)
**0** (2)
Webchat
**286** (1)
Note
(1) Totals reduced due to branch being closed for refurbishment works|2022/23
2021/22
15,282
14,016
3,625
3,463
590
1,799
0
1
446
446
from 12/02/24 to 31/03/24| |---|---| (2) Service withdrawn ## **Prisons** Through our dedicated prison team we were able to continue to support the listener scheme at HMP Bronzefield. ## **Outreach and Awareness Raising** Our strong outreach team have continued to participate in projects either initiated by themselves or co-operating with other agencies and charities. ## **FINANCIAL REVIEW** The planned refurbishment works to the premises were partly completed at the year end. Full completion was achieved in May. Taking into account the work completed at the year end the total funds held by the branch were £386,264. This comprised designated premises funds of £295,757, restricted premises funds of £43,000 and general funds of £47,507. During the year the majority of our income has been derived from grants received from trust funds and donations received from industry, commerce, clubs, charities and private individuals. In addition, we receive a contribution from the management of HMP Bronzefield in recognition of the work we do there. Expenditure is focused entirely on service provision, fundraising costs and premises running and upkeep. Income (excluding restricted premises fund grants received of £43,000) and expenditure for the year were £59,958 and £49,856 respectively, resulting in a surplus of £10,102. At the year end the cost to date of the refurbishment works stood at £51,067. This was all drawn from the designated fabric fund and represents approximately 50% of the budgeted final cost. The costs to complete the project that were incurred after the year end have been drawn from the designated fabric fund, the restricted premises fund and the general fund. (continued) Page 5 ## **SAMARITANS OF SLOUGH, WINDSOR & MAIDENHEAD CIO** ## **LEGAL AND ADMINISTRATIVE INFORMATION AND TRUSTEE REPORT** ## **Principal risks** The principal risks facing the branch are insufficient volunteers to keep the branch open, insufficient funds to run the branch and the possibility of breach of confidentiality. - New volunteer recruitment is essential to ensure that we always have adequate cover. Through information sessions, and a careful selection process followed by a comprehensive training programme, we have managed to slightly increase our number of volunteers that now stands at over 100. - The branch has an experienced fundraising team so that it has the best possible chance of regularly covering it's annual costs. - A cornerstone of the Samaritans' service is that, subject to Samaritans safeguarding policies, all those who contact us are guaranteed absolute confidentiality. Policies and procedures, including DBS checks for volunteers, are in place to reduce the possibility of inadvertent breach of confidentiality. ## **Reserves policy** As branch income is heavily dependent on donations, either directly, or through our fundraising activities, it can not be guaranteed. The trustees consider that a range of 6 to 9 months of annual expenditure is an appropriate level at which to maintain the general fund, in order to meet working capital needs. The level at the year end would cover 11 months of expenditure which is above that set by the trustees. This has subsequently reduced to the prescribed level following the completion of the refurbishment works. At the year end the designated fabric fund had reduced from £81,000 to £29,933 and the restricted refurbishment fund stood at £43,000. On the completion of the refurbishment works both of these funds were fully drawn down. In the future, the trustees will continue with their policy to transfer any surplus income retained, over and above the stated requirements of the general fund, to a designated fabric fund to provide finance for future capital projects. ## **PLANS FOR FUTURE PERIODS** Now that the refurbishment works have been completed we have the capacity to increase the number of volunteers on duty at any given time to answer the telephones and reply to WebChat messages. Our volunteer numbers have been increasing and will need to continue to increase to a level sufficient to maintain the higher staffing levels we desire. To achieve this we will need to also increase our recruitment and training activities. We will continue to follow initiatives instigated by Samaritans Central Office and continue to dedicate ourselves to maintaining the high standard of Samaritan response to all callers at any time of day or night, however they choose to contact us. (continued) Page 6 ## **SAMARITANS OF SLOUGH, WINDSOR & MAIDENHEAD CIO** ## **LEGAL AND ADMINISTRATIVE INFORMATION AND TRUSTEE REPORT** ## **TRUSTEES' RESPONSIBILITIES IN RELATION TO THE FINANCIAL STATEMENTS** Law applicable to charities in England & Wales requires the Trustees to prepare financial statements for each period which give a true and fair view of the charity's financial activities during the period and of its financial position at the end of the period. In preparing those financial statements, the Trustees are required to: - select suitable accounting policies and then apply them consistently; - make judgements and estimates that are reasonable and prudent; - state whether applicable accounting standards and statements of recommended practice have been followed subject to any departures disclosed and explained in the financial statements; - prepare the financial statements on the going concern basis unless it is inappropriate to assume that the charity will continue in business. The trustees are responsible for keeping accounting records which disclose with reasonable accuracy at any time the financial position of the charity and enable them to ensure that the financial statements comply with the Charities Act 2011. They are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention of fraud and other irregularities. Sue Yerburgh Director 24 July 2024 Page 7 ## **SAMARITANS OF SLOUGH, WINDSOR & MAIDENHEAD CIO** ## **FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31ST MARCH 2024** ## _**Independent examiner's report to the Trustees of Samaritans of Slough, Windsor & Maidenhead CIO**_ I report on the accounts of the Charity for the period ended 31st March 2024, which are set out on the following pages. ## _**Respective responsibilities of trustees and examiner**_ The charity’s trustees are responsible for the preparation of the accounts. The charity's trustees consider that an audit is not required for this period under section 144(2) of the Charities Act 2011 (the 2011 Act) and that an independent examination is needed. It is my responsibility to: - [examine the accounts under section 145 of the 2011 Act;] - to follow the procedures laid down in the General Directions given by the Charity Commissioner under section 145(5)(b) of the 2011 Act; and - [to state whether particular matters have come to my attention.] ## _**Basis of independent examiner's report**_ My examination was carried out in accordance with the General Directions given by the Charity Commissioner. An examination includes a review of the accounting records kept by the charity and a comparison of the accounts presented with those records. It also includes consideration of any unusual items or disclosures in the accounts, and the seeking of explanations from you as trustees concerning any such matters. The procedures undertaken do not provide all the evidence that would be required in an audit and, consequently, no opinion is given as to whether the accounts present a 'true and fair view' and the report is limited to those matters set out in the statement below. ## _**Independent examiner's statement**_ In connection with my examination, no matter has come to my attention: - (1) which gives me reasonable cause to believe that, in any material respect, the requirements: - to keep accounting records in accordance with section 130 of the 2011 Act; and - to prepare accounts which accord with the accounting records and to comply with the accounting requirements of the 2011 Act have not been met; or - (2) to which, in my opinion, attention should be drawn in order to enable a proper understanding of the accounts to be reached. **Roger Keys 41 Walker Road Maidenhead Berkshire SL6 2QU Date** Page 8 ## **SAMARITANS OF SLOUGH, WINDSOR & MAIDENHEAD CIO** ## **STATEMENT OF FINANCIAL ACTIVITIES** ## **FOR THE YEAR ENDED 31ST MARCH 2024** |**INCOME FROM**
**Commercial**
Industry & Commerce
**Community**
Branch Fundraising
Churches, Clubs etc.
Private & Related Gift Aid
**Foundation**
National Lottery
Trust Funds
**Investment Income**
Interest Earned
**Other Income**
Bronzefield Prison Service
**Public Sector**
Local Authorities
**TOTAL**
**EXPENDITURE ON**
**Raising Funds**
Advertising & Publicity
**Charitable Activities**
Telephone
HMP Bronzefield
**Other - governance costs**
Water, light and heat
Repairs and cleaning
Insurance and rates
IT & Equipment purchases
Centre expenses
Print, postage and stationery
Conferences and training
Travelling
Recruitment advertising
Volunteer care
Depreciation
New branch contribution
Legal & professional
**TOTAL**
**Transfer between funds**
**Reconciliation of funds:**
**NET MOVEMENT IN FUNDS**
Funds balance brought forward 1 April 2023
**Fund balance carried forward at 31st March 2024**|**Restricted**
**funds**
**43,000**
|**Designated**
**funds**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**295,757**
**295,757**
**Year ended 31**|**£**
**General**
**fund**
**15,461**
**March 2024**|**£**
**TOTAL**
**58,461**
**3,085**
**11,300**
**14,904**
**29,289**
**4,668**
**3,082**
**7,750**
**1,958**
**5,500**
**-**
**102,958**
**857**
**1,393**
**1,673**
**3,066**
**2,405**
**7,834**
**3,252**
**1,216**
**590**
**981**
**2,203**
**16,128**
**-**
**482**
**188**
**3,000**
**7,654**
**45,933**
**49,856**
**53,102**
**-**
**333,162**
**386,264**|Designated
funds
-
Year e|£
General
fund
12,447
nded 31 March|£
TOTAL
12,447
2023| |---|---|---|---|---|---|---|---| ||**-**
**-**
**-**||**3,085**
**11,300**
**14,904**||-
-
-|10,321
2,516
15,836|10,321
2,516
15,836| ||**-**||**29,289**||-|28,673|28,673| ||**-**
**-**||**4,668**
**3,082**||-
-|5,300
11,184|5,300
11,184| ||**-**||**7,750**||-|16,484|16,484| ||**-**||**1,958**||-|1,002|1,002| ||**-**||**5,500**||-|5,500|5,500| ||**-**||**-**||-|6,363|6,363| ||**43,000**||**59,958**||-|70,469|70,469| ||**-**||**857**||-|2,655|2,655| ||**-**
**-**||**1,393**
**1,673**||-
-|1,233
1,676|1,233
1,676| ||**-**||**3,066**||-|2,909|2,909| ||**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**||**2,405**
**7,834**
**3,252**
**1,216**
**590**
**981**
**2,203**
**16,128**
**-**
**482**
**188**
**3,000**
**7,654**||-
-
-
-
-
-
-
-
-
-
-
-
-|1,671
16,214
2,800
3,615
828
904
7,537
17,029
-
779
188
4,028
3,730|1,671
16,214
2,800
3,615
828
904
7,537
17,029
-
779
188
4,028
3,730| ||**-**||**45,933**||-|59,323|59,323| ||**-**||**49,856**||-|64,887|64,887| ||**43,000**
**-**
**-**||**10,102**
**-**
**37,405**||-
5,500
290,257|5,582
5,500
-
37,323|5,582
-
327,580| ||**43,000**||**47,507**||295,757|37,405|333,162| Movements in funds are disclosed in note 4 to the accounts. Page 9 ## **SAMARITANS OF SLOUGH, WINDSOR & MAIDENHEAD CIO** ## **BALANCE SHEET AS AT 31ST MARCH 2024** |**Notes**
**FIXED ASSETS**
Tangible assets
2
**CURRENT ASSETS**
Prepayments
Cash at bank & building society
**CREDITORS**
**:**Amounts falling due
within one year
3
**TOTAL ASSETS LESS CURRENT LIABILITIES**
**FINANCED BY**
**:**
UNRESTRICTED FUNDS
General Fund
4
Designated Funds
4
Restricted Funds
**4**|**£**
**£**
£
£
**267,892**
217,014
**2,336**
2,567
**131,502**
131,689
**133,838**
134,256
**15,466**
18,108
**118,372**
116,148
**386,264**
333,162
**47,507**
37,405
**295,757**
295,757
**43,000**
**386,264**
333,162
**2024**
2023|**£**
**£**
£
£
**267,892**
217,014
**2,336**
2,567
**131,502**
131,689
**133,838**
134,256
**15,466**
18,108
**118,372**
116,148
**386,264**
333,162
**47,507**
37,405
**295,757**
295,757
**43,000**
**386,264**
333,162
**2024**
2023| |---|---|---| |||333,162| |||37,405
295,757| |||333,162| Approved by the Trustees on 24 July 2024 and signed on their behalf by: Trustee & Director (Sue Yerburgh) Trustee & Treasurer (Peter Leach) Page 10 ## **SAMARITANS OF SLOUGH, WINDSOR & MAIDENHEAD CIO** ## **NOTES TO THE ACCOUNTS** ## **FOR THE YEAR ENDED 31ST MARCH 2024** ## **1 ACCOUNTING POLICIES** The principal accounting policies which are adopted in the financial statements are set out below. ## **(a) Basis of Accounting** , p g , p p the historical cost convention, in accordance with the Charities Act 2011 and follow the recommendations in the Charities SORP (FRS 102): the Statement of Recommended Practice - Accounting & Reporting by Charities and with The Charities (Accounts and Reports) Regulations 2008. ## **(b) Depreciation** Fixed assets other than freehold property are depreciated over their expected useful life. ## **(c) Gross fund-raising** Income from events organised by the charity itself is accounted for when received. ## **(d) Voluntary Income** Income received by way of donations and gifts is accounted for when received. ## **(e) Expenditure** Expenditure is accounted for on the accrual basis. ## **(f) Revenue Grants** Grants for immediate financial support and assistance are accounted for on receipt; grants which are subject to conditions that the charity has yet to fulfil, or which are specifically for use in a future accounting period, are treated as deferred income. ## **(g) Donated services** The value of donated time provided by unpaid volunteers is recognised qualitatively in the Trustee Report but is not quantified in these accounts. Page 11 ## **SAMARITANS OF SLOUGH, WINDSOR & MAIDENHEAD CIO** ## **NOTES TO THE ACCOUNTS** ## **FOR THE YEAR ENDED 31ST MARCH 2024** ## **2 FIXED ASSETS** |COST
At 1 April 2023
Additions
At 31 March 24
**DEPRECIATION**
At 1 April 2023
Charge for the period
At 31 March 2024
Net book value 31 March 2023
Net book value 31 March 2024|3,760
-
**Solar Panels**|**Property**
**£**
214,757
51,067|**TOTAL**
**£**
218,517
51,067| |---|---|---|---| ||3,760|265,824|269,584| ||1,504
188|-
-|1,504
188| ||1,692|-|1,692| ||2,256|214,757|217,013| ||2,068|265,824|267,892| The Charity's freehold premises are at 17 Uxbridge Road, Slough, SL1 1SN. On 17 November 2017 the previously unregistered property was registered at the Land Registry in the name of Samaritans of Slough, Windsor & Maidenhead Charitable Incorporated Organisation. The market value is likely to exceed the carrying value however it is not considered prudent use of charitable funds to obtain a professional valuation. The additions to the property in the year represent the cost to date of the refurbishment works in progress at the year end. |**3 **|**CREDITORS**
Accruals
Grants received awaiting satisfaction of precondition|**2024**
6,501
8,965|**2023**
9,083
9,025| |---|---|---|---| |||15,466|18,108| Page 12 Page 12 ## **SAMARITANS OF SLOUGH, WINDSOR & MAIDENHEAD CIO** ## **NOTES TO THE ACCOUNTS** ## **FOR THE YEAR ENDED 31ST MARCH 2024** ## **4 MOVEMENTS IN FUNDS** |**Restricted**
**Refurbishment**
**Funds**
**Designated**
**Fabric Fund**
**Designated**
**Premises**
**Fund**
**General**
**Funds**
**Total**
**£**
**£**
At 1st April 2023
-
81,000
214,757
37,405
333,162
Incoming resources
43,000
-
-
59,958
102,958
Transfer between funds
-
(51,067)
51,067
-
-
Outgoing resources
-
-
-
(49,856)
(49,856)
At 31st March 2024
**43,000**
**29,933**
**265,824**
**47,507**
**386,264**
Represented by:
Tangible Fixed Assets
265,824
2,068
267,892
Current Assets
43,000
29,933
60,905
133,838
Current Liabilities
(15,466)
(15,466)
**43,000**
**29,933**
**265,824**
**47,507**
**386,264**
General Funds
Funds are available for the ordinary purpose of the charity.
Premises Fund
Fabric Fund
Refurbishment Funds
Funds are committed in support of the Charity's freehold, operational and
administrative premises.
Funds are committed for the refurbishment & improvement of the building
Funds are restricted to the completion of the current refurbishment works.|**Restricted**
**Refurbishment**
**Funds**
-
43,000
-
-|**Designated**
**Fabric Fund**
81,000
-
(51,067)
-|**Designated**
**Premises**
**Fund**
214,757
-
51,067
-|**General**
**Funds**
**£**
37,405
59,958
-
(49,856)|**Total**
**£**
333,162
102,958
-
(49,856)| |---|---|---|---|---|---| ||**43,000**|**29,933**|**265,824**|**47,507**|**386,264**| ||43,000|29,933|265,824|2,068
60,905
(15,466)|267,892
133,838
(15,466)| ||**43,000**|**29,933**|**265,824**|**47,507**|**386,264**| ## **5 TRUSTEE REMUNERATION AND EXPENSES** The trustees did not receive any remuneration during the period. It is the policy of the Charity to reimburse in full all expenses properly incurred by its volunteers in connection with its charitable activities. During the period the total amount reimbursed to eight trustee members in respect of mileage travel costs amounted to £3,594 (2023: nine trustees £3,037). ## **6 STAFF COSTS & VOLUNTEERS** No employee received remuneration in excess of £60,000. The charity relies solely on the work of unpaid volunteers in the course of undertaking its charitable activities and these costs are not included in the SOFA. ## **7 LEGAL FORM** The entity is a Charitable Incorporated Organisation, created on 13 July 2017. Page 13