Charity registration number.. 1173481 Samaritans of Cornwall at Truro (A charitsble incorporated organisation) Annual Report and Financial Statements for the Year Ended 31 March 2025 Samaritans of Comwall at TruTO Contents Trustees Report 1to7 Reference and Administrative Details Statement of Trusteos, Responsibilities Independent Examiners Report Statement of Financial Actlvltl88 10t011 8alance Sheet 12 Statement of Cash Flu 13 Notes to the Financlal Ststements 14to22 Samaritans of Comwall at Truro Trustees Report Reference and Administrative Detsils ChalmHn S Wilkn'ns Trustses P Orme S Wilkn'ns M Bud( J Calverley P0￿esIarKl {rwned 20 Aw 2024) R Anderson (appointed 19 June 2024) J C Peat (resigned 20 April 2024) B Hulme A Terrey (app￿ted 10 Sep 2025) R ArKlerson (appointed 19 June 2024) J C Peat (resigned 20 April 2024) 1173481 Secretary Charlty Reglstratlon Number Prfnclpal Office 19 Trelfw Road Truro TR12BY Independent Examlner Francis Clark LLP L ensure that there is a robust govemance structure throughout all aspects of the organisation. Directors are in Servi￿ for 3 years, with Deputy Directors and Tnjstees able to serve up to 6 years in order to ensure cwtinuity of service delivery. The service is managed by our Director and board of Dewty Oirectors, all have a dear role within the charty and extensve training. It is delrvered through our volunteers Wt￿ undertake initial training and then extensive ongoing training and supporL We are also supported by national headquarters, with systems. policies and training elc. Samarrtans undergo extensive training to be able to support those WIKJ access the service. In addition, there is a requirement for Continual Professional Development (CPD). The volunteer Y￿rkforCe is made up of a diverse range of irKlividuals: many of vthom bring transferable skills from their 'day job, to enable the core functions required for the running of the branch. Gov•rnlng docum8nt The charity is registered Imth the Charity Commi&8ion and is a Charitable Incorporated Organisation. Rlsk Management The trustees have a duty to identify and review the risks to which the charity is exposed and to ensure appropriate controls are in place to provide reasonable assurance against fraud and error. The branch is compliant wrth nab'onal safeguarding yocedures. Appolntment of Trustees All members of the tharity {including the Trustees) may make noMinati￿S for individuals to stsnd for election as Trustees. Notice must be given in line ¥Mth the constitution prior to election at the annual general meeting. Page 2 Samaritans of Cornwall at Truro Trustees Report (continued) Objectfves and alms , The charitable objectives of Samantans of Comwall at TNro are to enaNe persons in Comwall and the surrounding area as well as elsewhere who are experienong feelings of distress or despair, including those WI￿ may be at risk of suiade, to recerve confidential emotional support at any time of the day or night in order to improve their emotional healih and to reduce the Inciden￿ of sui(ade,' to promote a better understanding in society of suicide. suicidal behaviour and the value of expressing feelings which may othewse lead to su￿Ide or impaired emotional health,. and to collaborale with and support Samaritans Central Charity and ts affiliated branches in fulfilling these Objects. Samaritans Central Charity and its affiliated branches work cohesNely in fulfilling these objects. Samaritans of Comwall at Truro is the cfftly branch of ts Samaritans in the county of Comwall,. the Truro branch is integral to both the wider Samaritsns 2417 availabilty for people in despair or distress or with suicidal feelings and supporting the local communty. Samaritans of Comwall at Truro works to alleviate emotional distress arKI reduce the incidence of suicidal feelings by listening, withDUt giving advi￿ or judgement, and providing a confidential opportunity for callers and those supported al outreaching events to expk)re feelings and emotions. Receiving réferrals arld wofking in partnership other organisations (such as the Multi-agéncy Suicide Prevention Group) are partTrwlaty proud of our awareness, signposting. and preventative Within Comwall proadivety reach cmjt into the local community. vIs￿.ng various locations. organisations, and events. talking to the people that need us, where and *then they need us. This includes, bLrt is nol exclusive to, schools. universities. and railway stations. Our awareness and preventstive work indude giving tslks to groups. Within the year 2024 to 2025 we have responded to calls, webchats and emails and kept our branch running almost 2417. In widening Samaritans. reach and uttlising new tools to connect with potentially new audiences the drive to reduce death by suicide is embodied in the branch. We help respond to those in need ¥*ithin Comwall, alongside feeding irrto a nattonal network, being an integral part of the wider Samaritans. response. Samaritans of Cornwall at Truro Trustees Report (continued) Public benefft ststement Within Comwall IA? pr￿￿tiVely reach lxrt into the local communty visiting various location&lorganisations and talking to the people that need us. where and when they need us. This includes. but is not exdusive to, schools, unrversities and raithy stab'ons. Our awareness and preventstive work indude giving talks to groups e.g. Young Farniers, Lions. Rotaries. Round Tables and as well as taking stsnds at events such as the Royal Corrwall Show. We respond to calls and 'webchaf, keeping our branch running almost 24t7. We continue to proactively look to extend the Samaritans. reach and utilise new methods to connect with potentially new audiences. We help respond to those in need within Comwall. alongside feeding into the national nelwork of Samaritsns response. We have refefred to the guidance contained in the Charity Commission's general guidance on public benefft ￿en re￿ewIng our aims arKI objectives and in planning our future activities. ACHIEVEMENT AND PERFORPAANCE Charltable actlvltles Samaritans of Comwall at Twro is run entirety by volunteers; there are no paid positions within the branch. All volunteers have been specially selected and extensively trained. it takes approximately a year from the juncture of commencing training to the point a volunteer becomes a full Samaritan, thus able to independently respond to callers. The number of volunteers fluctuates, but we continue to average over 100 volunteers. We have trained a further 39 volunteers within the financial year, both k)cally and via 8 new national online training programme. We have a commitment to train the same number in 25-26. There is always a minimum of two Samaritans on duty for each shift and therefore the volunteer base needs to be broad in number. availabilty and skillset. Alongside 'listening' the Samaritans maintain a presence across Comwall as described within the obJ"ectives arKI aims. In the period 1st AprTI 2024 to 31st Marth 2025. the branch opened for approaching 4000 hours across day and night 7 days a week. Shifts only close due to volunteer wiailabilty many volunteers doing over and above the minimum Samaritan commitment to ensure closures are kepl to a minimum. Alongside our listening volunteers, our support volunteers are pivotal. tsking on roles such as treasurer. org8nising outreach activities in the community, administration ak)ngsth the more obvious fundraising. Fundraising is supported hugely by tr* indoor market stall at Par Markei" the volunteer support to maintsin this income stream is integral to the success of the branch. The Trustees are delighted to have been supported within year by mulliple grants that support the ongoing running and developmenl of the tharity. P•Je 4 Samaritans of Comwall at Truro Trustees Report (continued) FINANCIAL REVIEW . During the financial year in question. operations have been delsvered (uninterrupted) from a temporary location whilst the building owtRd by the charity. namely 19 Treyew Road. Truro, has undergone exiensive refurbishmerrts and restorab'on. integral to this restoration is: . The abilty for all operatti?nal arKI training wvices to be delivered in accessible facilities, thus broadening the scope and insuriThJ irKausivty Imth regards lo attracting volunteers. . The development of a maisonette for rerrtal to enable a continued income for the charity. . The building of a frefrstanding training room ¥%ithin the grounds to provth facilities for training the charitys own volunteèrs, as ￿￿11 as providing a fvrttr*r income source. The facilty indudes a 'space to change, toilet. The future-proofing of the building for the **Income from donations and legacies**
Donations and legacies;
Donations from individuals
Legacies
Gift aid reclaimed
Grants, including capital grants;
Grants, including capital grants
**Total for 2025**
**Total for 2024**
**3**
**Income from other trading activities**
Events income;
Fundraising income
Sundry income
**Total for 2025**
**Total for 2024**
**4**
**Investment income**
Interest receivable and similar income;
Interest receivable on bank deposits
**Total for 2025**
**Total for 2024**|**Unrestricted**
**funds**
**£**
18,720
29,339
4,255
29,700
82,014
50,482|**Restricted**
**funds**
**£**
-
-
-
394,317
394,317
569,650
**Unrestricted**
**funds**
**£**
54,975
1,273
56,248
53,922
**Unrestricted**
**funds**
**£**
7,190
7,190
4,139|**Total**
**funds**
**£**
18,720
29,339
4,255
424,017| |---|---|---|---| ||||476,331| ||||620,132| ||||**Total**
**funds**
**£**
54,975
1,273| ||||56,248| ||||53,922| ||||**Total**
**funds**
**£**
7,190| ||||7,190| ||||4,139| Page 16 ## **Samaritans of Cornwall at Truro** ## Notes to the Financial Statements ## Year Ended 31 March 2025 (continued) ## **5 Expenditure on raising funds** ## **a) Costs of generating donations and legacies** |Grants expenditure
Fundraising expenses
**Total for 2025**
**Total for 2024**
**6**
**Expenditure on charitable activities**
Volunteer Telephone
Recruitment
Training Support
Volunteer Travelling
Volunteer Care
Refreshments
Outreach
Support Costs
**Total for 2025**
**Total for 2024**|**Unrestricted**
**funds**
**£**
16,785
12,180
28,965
40,461
**Unrestricted**
**funds**
**£**
99
-
135
2,955
44
289
387
55,050
58,959
68,807|**Restricted**
**funds**
**£**
-
-
-
303
**Restricted**
**funds**
**£**
427
362
1,249
30,162
1,318
1,736
1,703
14,173
51,130
29,932|**Total**
**funds**
**£**
16,785
12,180| |---|---|---|---| ||||28,965| ||||40,764| ||||**Total**
**funds**
**£**
526
362
1,384
33,117
1,362
2,025
2,090
69,223| ||||110,089| ||||98,739| ## **7 Trustees remuneration and expenses** During the year the charity made the following transactions with trustees: £14,212 (2024: £15,099) of expenses in total were reimbursed to 7 trustees (2023: 8 trustees) during the year. No trustees, nor any persons connected with them, have received any remuneration from the charity during the year. Donations made by the trustees totalled £6,582 for the year (2024 - £7,727). Page 17 ## **Samaritans of Cornwall at Truro** ## Notes to the Financial Statements ## Year Ended 31 March 2025 (continued) ## **8 Taxation** The charity is a registered charity and is therefore exempt from taxation. ## **9 Tangible fixed assets** |**Cost**
At 1 April 2024
Additions
Disposals
Transfers
At 31 March 2025
**Depreciation**
At 1 April 2024
Charge for the year
Eliminated on disposals
At 31 March 2025
**Net book value**
At 31 March 2025
At 31 March 2024|**Freehold**
**property**
**£**
316,216
-
-
(31,495)
284,721
137,911
5,694
-
143,605
141,116
178,305|**Fixtures and**
**fittings**
**£**
36,333
4,779
(19,674)
-
21,438
35,203
441
(19,674)
15,970
5,468
1,130|**Assets under**
**construction**
**£**
-
848,145
-
31,495
879,640
-
-
-
-
879,640
-|**Total**
**£**
352,549
852,924
(19,674)
-
1,185,799
173,114
6,135
(19,674)
159,575
1,026,224
179,435| |---|---|---|---|---| The transfer from freehold property to assets under construction is the costs of the development incurred in 2024. No depreciation was charged on these assets in 2024. ## **10 Debtors** |Prepayments
Accrued income
**11 Cash and cash equivalents**
Cash at bank|**2025**
**£**
1,653
26,003
27,656
**2025**
**£**
372,164|**2024**
**£**
1,220
268,919| |---|---|---| |||270,139| |||**2024**
**£**
573,692| Page 18 ## **Samaritans of Cornwall at Truro** ## Notes to the Financial Statements ## Year Ended 31 March 2025 (continued) ## **12 Creditors: amounts falling due within one year** |Accruals
**13 Funds**
**Unrestricted funds**
**_General_**
Unrestricted funds
**_Designated_**
Redevelopment Fund
**Total unrestricted funds**
**Restricted funds**
Capital Development
Project
Cornwall Community
Capacity Fund
Duchy Health Charity
H.M. Saunders
Shared Prosperity Fund
The National Lottery
Community Fund
**Total restricted funds**
**Total funds**|**Balance at**
**1 April**
**2024**
**£**
416,511
63,692
480,203
-
9,871
15,000
250
495,000
21,435
541,556
1,021,759|**Incoming**
**resources**
**£**
145,452
-
145,452
351,817
-
-
-
-
42,500
394,317
539,769|**Resources**
**expended**
**£**
(87,964)
-
(87,964)
(290)
(9,871)
-
-
-
(40,929)
(51,090)
(139,054)||**2025**
**£**
3,570
**Transfers**
**£**
(155,368)
155,368
-
510,000
-
(15,000)
-
(495,000)
-
-
-||**2024**
**£**
1,507| |---|---|---|---|---|---|---|---| ||||||||**Balance at**
**31 March**
**2025**
**£**
318,631
219,060| ||||||||537,691| ||||||||861,527
-
-
250
-
23,006| ||||||||884,783| ||||||||1,422,474| Page 19 ## **Samaritans of Cornwall at Truro** ## Notes to the Financial Statements ## Year Ended 31 March 2025 (continued) |**Unrestricted funds**
**_General_**
Unrestricted funds
**_Designated_**
Redevelopment Fund
**Total unrestricted funds**
**Restricted**
Cornwall Community
Chest
GWR
Cornwall Community
Capacity Fund
Duchy Health Charity
H.M. Saunders
Shared Prosperity Fund
The National Lottery
Community Fund
**Total restricted funds**
**Total funds**|**Balance at**
**1 April**
**2023**
**£**
423,543
57,385
480,928
2,141
-
-
-
-
-
-
2,141
483,069|**Incoming**
**resources**
**£**
108,543
-
108,543
-
1,500
12,900
15,000
250
495,000
45,000
569,650
678,193|**Resources**
**expended**
**£**
(109,268)
-
(109,268)
(2,141)
(1,500)
(3,029)
-
-
-
(23,565)
(30,235)
(139,503)|**Transfers**
**£**
(6,307)
6,307
-
-
-
-
-
-
-
-
-
-|**Balance at**
**31 March**
**2024**
**£**
416,511
63,692| |---|---|---|---|---|---| ||||||480,203| ||||||-
-
9,871
15,000
250
495,000
21,435| ||||||541,556| ||||||1,021,759| Page 20 ## **Samaritans of Cornwall at Truro** ## Notes to the Financial Statements ## Year Ended 31 March 2025 (continued) The Capital Development Project fund includes grant income from the following funders, all of which has been provided to fund capital redevelopment of the Truro site: - Cornwall Coummunity Lottery Fund - £20,000 - Beatrice Laing - £25,000 - Duchy Health - £21,817 - Bernard Sunley - £50,000 - Garfield Weston - £35,000 - Wolfson Foundation - £75,000 - Edward Gostlin - £125,000 - Shared Prosperity Fund - £495,000 The remaining restricted funds have been awarded for the following purposes: - Cornwall Community Capacity Fund - to fund strategic planning for the charity; - Cornwall Community Chest - to fund volunteer care; - GWR - to fund recruitment and training; - Duchy Health Charity - to fund the adaptation to an accessible building for the charity to operate - from; - H.M Saunders - to fund volunteer support; - The National Lottery Community Fund - to fund volunteer support and outreach. The designated fund has been set aside to fund capital redevelopment of the Truro site. Transfers have been made in the year to collate funds received for the capital development of the Truro site into a single fund. Page 21 ## **Samaritans of Cornwall at Truro** ## Notes to the Financial Statements ## Year Ended 31 March 2025 (continued) ## **14 Analysis of net assets between funds** |Tangible fixed assets
Current assets
Current liabilities
Total net assets
Tangible fixed assets
Current assets
Current liabilities
Total net assets|**Unrestricted funds**
**General**
**£**
**Designated**
**£**
146,584
219,060
175,617
-
(3,570)
-
318,631
219,060
**Unrestricted funds**
**General**
**£**
**Designated**
**£**
147,940
16,665
270,078
47,027
(1,507)
-
416,511
63,692|**Restricted**
**funds**
**£**
660,580
224,203
-
884,783
**Restricted**
**funds**
**£**
14,830
526,726
-
541,556|**Total funds**
**at 31 March**
**2025**
**£**
1,026,224
399,820
(3,570)| |---|---|---|---| ||||1,422,474| ||||**Total funds**
**at 31 March**
**2024**
**£**
179,435
843,831
(1,507)| ||||1,021,759| ## **15 Related party transactions** There were no related party transactions in the year other than those disclosed in note 7. Page 22