Registered number 10690071
Charity number 1173379
ADSS
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TRUSTEES REPORT AND ANNUAL STATEMENT
FOR THE YEAR ENDING 31ST MARCH 2025

Alzhelmer's & Dementla Support Servlces (ADSS)
TRUSTEES. REPORT FOR THE YEAR ENDED 31 MARCH 2024
Reglstered Charity Number. 1173379
Reglstered Company Number: 10690071
Prlnclpal Office
Safeharbour
Coldharbour Road
NORTHFLEET
Kent
DAI 18AE
Twstees
Chris Inwood
Denise Osborn resigned 291h May 2024
Sam Barton
Catherine Jones
Adedayo Ajakaiye
Goreth Simpson
Louise Buet resigned 4th October 2024
Vikki Harding
Avril Hamilton
Mandeep Sahota appointed 13th January 2025 resigned 22nd May 2025
Shubham Sarvaiya appointed 13th January 2025
Sharmila Ghosh appointed 13th January 2025
Laura Kubica Grigerova appointed 13th January 2025
Philip Carrington appointed 9th June 2025
Chalr of Twstees
Sam Barton
Treasurer
Catherine Jones
Chlef Execullve Offlcer
Katie Antill
Auditors
UHY Hacker Young
Thames House
Romon Square
Sittingbourne
Kent
MEIO 4BJ
Bankers
CAF Bank Ltd
Kings Hill
WEST MALLING
Kent
ME19 4JQ
Charity Bank
Fosse House
182 High St
TONBRIDGE
Kent
TN9 IBE
21 Page

Flagstone
I st Floor
Clareville House
26-27 Oxendon Street
London
SWIY 4EL
Advisors
Peninsula- HR and Employment Consultants
Peninsula- Health and Safefy Consultants
Cyber and Data - Data Protection Advisors
Hempsons- Legal
Trustees report
The Trustees are pleased to present Iheir report with financial statements of the
Charity for the year ending 31 March 2025. The Trustees confirm that the report and
financial statements of the Charity comply with the cu￿ent statutory requirements,
the requirements of the governing document, and the provisions of Accounting
and Reporting by Charilies: Statement of Recommended Practice applicable to
charilies preparing their accounts in accordance with the Financial Reporting
standard applicable in the UK and Republic of Ireland IFRS 1021" (Charities SORP (FRS
102)) (second editionl.
Executive Summary
The 2024-25 financial year marked a significant period of fundraising growth,
service innovation, and impact for Alzheimer's & Dementia Support Services
IADSSI. ADSS has expanded ils services, strengthened its governance. enhanced
sfrategic delivery, and achieved major milestones in service quality, reach, and
recognition.
strategic Achievements
Launched our new 2030 Strategy: "Facing Dementia Together with Kent
and Medway" focusing on visibility, accessibility, equity. and advocacy.
Achieved award-winning recognition, including Kent Charity of Ihe Year,
Kent Disak)ility Charity of the Year, and High Sheriff of Kent's Charily of the
Year.
strengthened leodership Ihrough strotegic trustee appointments and the
formation of new board committees and advisory groups.
Continued to evolve as an employer of choice, enhancing staff benefils.
leadership development. and diversity. equity, and inclusion effort5.
Service Expansion & Impact
Dementio Support reached more than 4,31)) referrals with 3,191 individuals
supported, including groundbreaking work in Darent Valley Hospital that
reduced inpatient stays.
Dementia Wellbeing Services delivered over 6,700 group attendances and
launched successful, culturally failored partnerships with local Gurdwaras.

Dementia Core services supported over 100 individuals through Support at
Home and our Beacon Day Centre, with exciting inlergenerational
programmes with a local primary school.
Safeguarding & Quality
Responded to 50 safeguarding cases. driven by increasing complexity in
service user needs, and developed a robust internal safeguarding structure.
Maintained a seven-year record of zero heallh and safety breaches.
Achieved 87% staff retention and increased volunteer engagement, with
over 7.400 volunteer hours contributed.
Financial Performance
Income reached a record £3.25 million, up from £3.06 million in the previous
year.
Delivered a surplus of £205,061. with unrestricted free reserves al £663,728 -
above targel levels.
Fundraising income exceeded £620,000, marking a new high, supported by
innovative partnerships such as that with Southern Gas NebNorks ISGNI.
Future Focus
In 2025-26, ADSS will continue driving forward its strategic goals by launching a
new website, developing county-wide carer services, expanding its training
offering, and scaling its cullurally tailored services. The charity is poised to grow its
fundraising capacity and enhance efficiency. and will also be preparing for
anticipated NHS tendering processes.
This year. ADSS has consolidated its Position a5 a highly effective. forward-thinking.
and compassionate organisation delivering truly impaclful services that are
enhancing the lives of those affected by dementia. Our efforts are not only
improving individual live5 but also transforming the broader System of dementia
care across Kent and Medwa
status
Alzheimer's & Dementia Support Services IADSSI is a charilable company limited by
guarantee and has no share capital. The company was incorporated on 24 March
2017 and is governed by Aiticles of Association.
structure, Management and Govemance
Method of appointment for eleclion of Trustees
Following an update to our Articles of Association, Truslees are now appointed by
resolution of the existing Board of Trustees, provided the total number does not
exceed the maximum of 12. Each trustee serves a term of three year5, affer which
they are eligible for reappoinlment for up to two further terms, subject to Board
approval. In exceptional circumstances, trustees may serve beyond nine
consecutive years if it is deemed to be in the best interests of the charity.
The Board reviews its strengths and weaknesses to ensure its effectivene55 in
achieving the Charity's mission. governing the organisation. and leading the
strategy. This helps the Board to identify when new Trustees should be recruited.

Where it is deemed that new Trustees are required, the Board of Trustees has
delegated authority to fhe Nominations Committee to screen and select new
Trustees.
During the year 2024-25, four new Trustees have been recruited: Mandeep Sahola,
Shubham Sarvaiya, Sharmila Ghosh and Laura Kubica Grigerova. Unfortunately,
Mandeep was unable to find Ihe time to commil to the role of Truslee. We were also
sad to say goodbye to Louise Buet and Denise Osborn, who stepped down from the
Board for personal reasons, but we thank them for their time, wisdom and
commitment. The financial year 2025-2026 ho5 already proved fruitful in appointing a
new Trustee; we are pleased to welcome Philip Carrington to the Board as of June
2025.
Policies adopted for the inductlon and trainlng of Twstees
There is an agreed procedure for inducting and training Trustees, which ensures they
are provided with relevant information about Ihe Charity, in order that they can
contribute to the effective governance and leadership of the organi5ation. Trustees
also commit to regular training throughout their tenure. Training needs are identified
through informal reviews with the Chair of Trustees and an annual skills audit.
Organlsallonal slruclure and declslon maklng
The overall management of the Charity is in the hands of the Trustees, who currently
meet quarterly. During the year, two committees also held quarterly meetings lo
support with Ihe governance, compliance and oversight of the charity. They were
the Finance & Audit Commiltee, and the Quality, Risk & Compliance Committee. In
the year in question, two further formal comrniltees have been added to ADSS'S
governance structure.
Remuneration Committee- to ensure the charity has a fair and consistent approach
for paying all team members and to make specific decisions about the CEO and
COO'S salaries.
Nominations Committee- to oversee the recruitment of new Trustees and Executive
team members.
ADSS has a150 developed an innovative way of combining the skills of the individual
Trustees and team members to work on specialist areas of focus for the Charity to
meet its strategic aims. To dale. two Advisory Groups have been formed to work on
the following areas-
People Advisory Group- to support ADSS'S ambifion to be an employer of choice
and to recruit and retain the best talent possible.
Brand and Marketing Advisory Group- lo support our Strategic plans to be more
recognised in the community and visible to those who want to support us or use our
services, and to drive our fundraising efforts.
These groups have already proved highly successful in helping the Charity achieve
its strategic ambitions.
The Board delegates the day-to-day running of the organisalion to the Chief
Executive Officer, Katie Anfrill. Kalie has restructured her team, redefined job roles

and is working to ensure that Ihere is a robust Senior Leadership Team Ihal has the
capacity and capabilily to lead a dynamic, ambitious and much-needed charity.
The Senior Leadership Team comprises Mafl Thurslon, Chief Operating Officer," Sarah
Taylor. Head of Quality and Development; Kelly Clark, Head of Community Care &
Wellbeing Services; Denise Kilshaw, Head of Dementia Coordinator Services;
Andreas Okpere. Head of Finance: and Cathy Assoba. Marketing and
Communications Manager. In June 2025 we were delighted to welcome Chloe
Edwards. who becomes ADSS'S first Head of Fundraising, and also joins the Senior
Leadership Team.
Risk management
ADSS is commilted to a robust and proactive approach to risk rnanagement to
safeguard the people we support, uphold our values, and achieve our strategic
objectives. Risk is recognised as an inherent part of our work, and we embrace
positive risk-taking where the benefils outweigh potentiol harm.
Our Risk Management Policy provides a structured framework for identifying,
evaluating. and controlling risks across strategic, operational, financial, compliance,
and external domains. The Risk Management Policy and Risk Regisler have been
reviewed and updated in the first half of 2025-26. The Board of Trustees holds overall
responsibility for ensuring effective oversight, cultivating a heallhy risk culture, and
regularly reviewing strategic risks. The CEO and Senior Leadership Team implement
controls, maintain the Risk Register. and support a risk-aware workforce Ihrough
training and governance.
All staff and volunteers play a vital role by adhering to risk procedures and reporting
concerns. Risks are assessed using a standard matrix and regularly monitored by
relevant commitlees. This integrated approach ensures thal risk managemenl is
embedded at all levels of the organisation, supporting ADSS'S mission to deliver safe,
effective. and per50n-centred 5etvice5.
Conslstent with many other charities. the key risks. based on their impacl and
likelihood, are:
Risk
Miligation
Futvre plons
Board and Executive Team Governance action plan in
To complete a skills audit for the
not having sufficient
place. Leadership
Board and identify gaps.
capacity or capability to
Developmenl
Nominated Board members to
lead ADSS
Planned Board & Senior
develop skills & knowledge in
Leadership Team away days identified skills gaps
Annual audit, Compliance
Carry out mock a CQC
calendar in place.
inspection. Review & updale all
Compliance overseen by
related policies
Quality, Risk and Compliance
Committee,
Maintaining the security of Security measures at
Review Data Protection Policies
our assets
Safeharbour, Cyber Essentials and Procedures to identify gaps
certification, Support from
& make required adjustments
Data Protection specialists
Training for SIRO and Coldicott
Guardian
Not meeting ADSS'S legal
and statutory compliance

The firsl Iwo risks have been identified due to Ihe significance they would have and
the lalter because of factors such as cybei security and fraud being the biggesl
threat to all charilies.
Through the skilled work of our Senior Leadership Team, People Advisory Group and
focus from the Board of Trustees, we have been able to reduce the risk of not having
a capable and competenl workforce. We are attracting talenl lo ADSS at all levels
and have stabilised our staff turnover to a retention rate of 87%.
Constitution
The organisation is governed by a constitution, which was adopted on 24 March
2017. Its objectives are to give continued practical and emotional support to people
with dementia, their carers, other relatives, and supporters, and to deliver such
support in a respeclful way which recognises individualily and safeguards dignity.
In 2024, ADSS instructed law firm Hempsons to review and update the Charity's
Articles of Association. The Trustees felt it was important to ensure the Charity's
Articles were fit for purpose, considering the growth of the Charity over recent years.
The changes that were made were:
Giving the power to Trustees to appoint other trustees by way of special resolution.
Ensuring Trustees serve for a fixed term.
Enabling Trustees to remove other Trustees from the Board by a majority vote, where
it is in the Charity's best interest.
The new Articles were approved and adopted by the membership on 15th
November 2024.
Investmenl Powers
The constitution authorises the Trustees to apply the assets and property of the
Charity solely towards the promotion and purpose of ADSS as laid down in the
constitution.
In the year in question, the Board of Trustees has continued lo implement its
investment policy and invested its reserves using the CAF deposit platform managed
by Flagstone.
Publlc Beneflt
The Trusfees have had due regard to the guidance issued by the Charity
Commission on public benefit when reviewing the Charity's objectives and planning
future activities.
An Inlroduction from our Chalr
It is a privilege to present this year's Trustees, Report for ADSS, and, a5 always, I want
to begin with heartfelt thanks. To our extraordinary staff. dedicated volunteers.
committed trustees, generous supporters. and Ihe people and families we are
honoured to serve- thank you. It is your passion, skill, and compassion that continue
to make ADSS a lifeline for so many across Kent and Medway.

The past year has been one of record-breaking achievement and meaningful
impact. Financially, we reached our highest income to date - £3.25 million-
delivering a healthy surplus while keeping unrestricted reserves above target.
Fundraising played a huge role in this success, with more Ihan £620,000 raised - our
best ever result- fuelled by creative campaigns, inspiring community support, and
innovative partnerships such as our work with Soulhern Gas Nelworks to promote
home safety and energy efficiency for people with dementia. These resources are
not just numbers on a page- they are the hours of support, the warm welcomes, Ihe
safe and fun spaces. and the timely interventions that change live5.
Service delivery has grown in both scale and scope. Our Demenlia Support service
reached over 4,300 referrals, with 3.191 individuals supported. including through our
groundbreaking Hospital Dementia Coordinator and Enablement Service at Darent
Valley Hospital, which has reduced inpatient stays and helped people return home
sooner. Dementia Wellbeing services delivered more than 6.700 attendances,
expanding into Medway for the first tirne and launching culturally tailored
partnership5 wilh local Gurdwara5 lo ensure that support truly reflects the
communities we serve. Meanwhile, our Dementia Care services - including the
Beacon Day Centre ond Support at Home- continued to provide personalised,
dignified care. enriched this year by intergenerational projecls and enhanced
activity programmes.
Behind the numbers are the human stories that drive us forward - people who tell us
they feel less lonely, safer. better informed, and more connecled because of ADSS.
One person told us, I felt quite isolated before and thought I had to muddle
Ihrough, but you took away that feeling and with your support I know now that I
don't have to., Feedback like this reminds us why our work matters- and why we
musl keep striving to reach more people, earlier, and in ways that meet their needs
and aspirations.
This year also brought well-deserved recognition. Al the Kent Charity Awards we
were named Disability Charity of the Year and overall Charily of the Year. We also
received the High Sheriff of Kent's Charity of the Year Award. Finally. we were
shortlisted nationally for the Charity Governance Awards- an aff irmation of the
robust. values-driven leadership that underpins all we do.
Looking ahead, our 2030 Strategy- Facing Dementia Togelher with Kent and
Medway- continues to guide our ambition5: to be more visible, more accessible.
more equitable. and a stronger voice for those affecled by dementia. In 2025-26.
we will launch our new web51te, expand county-wide carer services. and scale our
culturally tailored work, while building the fundraising strength to sustain and grow
our impact in an increasingly challenging environment.
l am proud of what ADSS ha5 achieved this year, but even more inspired by what lies
ahead. Together- with the commitment of our team, the trust of our supporters, and
Ihe courage of the people we serve- we will continue to push for a future where
everyone living with dementia in Kent and Medway gets the support they need to
live the life they want.
SAM
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Objective and Activities
Purpose
Our purpose is to give people affecled by demenlia the knowledge. support and
care they need to take back control of their lives, take part in family and community
life, and manage their symptoms.
Vision
Everyone living with dementia, in Kent and Medway, gets the support they need to
live the life they want.
Mission
Too many people affected by dementia do not get the vital social care, support
and guidance Ihey need. We use our person-cenlred experience of dementia to
define and implement social care services, from diagnosis to end of life: that reduce
the devastating impacf the disease can have.
Values
We believe:
That everyone's rights and dignity should be promoted.
In being person-centred and focused on people's abilities.
In being inclusive and embracing everyone in our community.
In working together lo deliver excellence in the information, support and services we
provide.
In being caring and compassionate in all we do.
In acting with integrity and honesly at all limes.
Achlevements and performance
Awards
2024-25 has been an exceptional year in terms of the external recognition received
for the work we do, our impact and the way the charily is led. We were delighled to
be the shortlisted finalists or proud winners of a number of award5 and accolades.
which were;
Kent Charity Awards
In September 2024 we were the first ever recipients of Ihree awards at the Kenl
Charity Awards. We won the Disability Charity of the Year ond fhe oveiall Kent
Charity of the Year, and our Chair, Sam Barton, was named Trustee of the Year.
These local but highly prized award5 are judged by a prestigious panel, and with
over 70 entrants our Ireble win was a true honour. Whilst it is impossible to truly
quantify the significance of wining on award like this, it has helped us secure
additional funding, grow our social media following. and directly led to a significant

capital gift in kind for renovation work. It also serves to build confidence in us from
our stakeholders and new parlners.
High Sheriff of Kenl Charity of the Year Award
In early 2025 we were given special recognition from the High Sheriff of Kent, Dr Gill
Fargher. with her Charity of the Year Award. This ceremonial award was testamenl
to the high regard ADSS is held in.
Charity Governance Awards- People in Governance
ADSS was also proud to be shortlisted for the Cloth Workers Foundation's Charity
Governance Awards- national awards with more than l 00 entrants. Our Board and
CEO have worked hard to ensure the governance of the charity has kept pace with
ADSS'S growth, at the same time as exemplifying the values of the organisalion and
demonstrating best practice.11 was therefore a real honour to be shortlisted in the
People in Governance category. This award has drawn the attention of our funders
and stakeholders, giving them even more confidence in the capability of the
leadership to ensure ADSS is a well-run charity.
strategy Launch
In April 2024 we launched our new 2030 Strategy: 'Facing Dementia Togelher with
Kent and Medway, This strategy builds on our previous ambitions and will enable us
to be Bigger, Brighter and Bolder.
The strategy sets out what we aim to achieve by 2030:
ADSS will be an aword-winning, well-known and sustainable charity for people living
with dementia and their carers. ADSS will ensure the delivery of high-quality and
evidence-based services to all communities acros5 Kent and Medway, and we will
champion the rights and aspirations of those affected by dementia.
Our strategy is built on four key areas and underpinned by our dementia expertise.
the partnerships we have built and will build, the people in our teamlstaff and
volunteers). and the income we generate to pay for the support we know we need
to provide.
Our strategy is reliant on ADSS working to:
Be Visible - We will create greater public and professional awareness of the work we
do lo support people affected by dementia and the impact we have. Be
accessible - We will ensure that wherever you are in Kent and Medway you can
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access a full range of services to help you live well with demenlia, or as a carer of
someone.
Be equifable - We will ensure that the people who use our services, and our leam,
reflect the diversity of Kent and Medway, driven by our Diversity. Equity & Inclusion
ambition.
Be heard - We will champion the rights of people with dementia, and carers of
people with dementia, and call oul the injustice5 that they face. We will take a
righls-based approach to our work.
For more delai15 on our 5tralegy. you can visit our website htlps://www.alz-
dem.org/strategy-20301
What we have achieved in year one
Be vlslble
Created a communications strategy with clear target audiences and key
messages.
Begun a project to redevelop our website.
Be accessible
Funded and begun the roll out of essential wellbeing services in Medway, where
no previous services existed.
Held a carers forum to begin the co-design of a model of services specifically for
carers of people with dementia.
Be equitable
Piloted bespoke services for underserved communities.
Sel up our People Advisory Group.
Be heard
Created our Safeguarding and Mental Capacity Charnpions to build our
organisalional capability in this regard.
Our plan5 for 2025-26
We continue in force to ensure we meet our stralegic ambilions to enable people
affected by dementia to live the life they deserve. In 2025-26 we will continue to be
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brave and ambitious to deliver the objectives of our strategy. Our key focuses will
be:
Be vlslble
Launch our new website with renewed fundraising capability. greater detail
about our services and more informalion on how people can live the life they
want with demenfia.
Align our fundraising messaging with our key messages and make better use of
all of our communications channels,
Develop a business model for providing dementia training.
In-reach into more of Ihe diverse communities across Kent and Medway.
Be accessible
Co-produce, design the service rnodel and work on Ihe funding campaign for a
county-wide carers service that meets Ihe wellbeing needs of carers of people
with dementia.
Identify gaps and opportunities to bring more of our services to a wider reach
across all of Kent and Medway.
Be equitable
Work on our diversity, equity and diversity ambitions lo increase Ihe diversity of
our team.
Be heard
Continue to move the organisalion towards having a true rights-based eth05 Wlth
improved training in the rights of people who are in receipt of care. further
upskilling our Safeguarding and Metal Capacity Champions and appointing a
responsible Trustee to oversee our development.
Evaluation
The key findings from our evaluation showed that ADSS is having a significant impact
on the people we support.
74% of people say they feel less lonely since accessing our services
86% of people feel our services help them to feel safe
781. feel our staff encourage them to do the activilies they are able to
941. feel we provide them with the information they need, and this hos gone up
from 811. last year
71 of people can access social activities thal they enjoy- the same level as last
year. Our findings emphasise how it important it is that we expand the reach of
our wellbeing services, as they are not accessible to all yet
99Tt> of people feel listened to by our team
Our annual evaluation gives us a great opportunity to hear from the people we
support to develop and grow our services, the knowledge of our team and our
understanding of what people need from us. People told us:
'1 felt quite isolated before and thought I had lo muddle through, but you took
away Ihat feeling and with your support I know now that I don't have to. You have
given us the guidance we needed."
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"I like to support my husband myself and you knew that and did nol put any
pressure on me to change things but made me aware of what was available.
"ADSS is so knowledgeable about dementia and what I should do in situations."
Compllments and Complalnts
During 2024-25 we were delighted to receive 35 compliments150 last yearl. Many of
the compliments were directed towards team members or about the difference we
collecfively make to the people we support. This is testament to the excellent service
we provide. However, we did also receive 12 complaints (13 last yearl. We are
always grateful that people fake the trouble to share Iheir honest feedback with us,
which gives us the opportunity to improve.
A few examples of our compliments:
"I would like to take this opportunity to add my personal fhonks to you for the
support you have provided over the past ￿0 or three years. In porticular the time
you have taken to explain the issues, options and strategies."
We would like fo thank everyone involved in my mum's care for oll of Iheir kindness,
dedication and professionalism in ensuring my mum has been oble to live well with
her dementia at home. Sadly, my mum has reached a point now that she is no
longer safe at home, and we have reached the point to look at my mum's best
interests. We could not have walked our dementia journey without everyone at
ADSS being there for us 011."
Diversity. Equty and Inclusion
Throughout 2024-25 we have been working hard on our diversily, equity and
inclusion ambitions and improvements. It is important to us that we remove barriers
to accessing our services and are able to benefit from a truly diverse workforce. We
have a clear ambition statement and an action plan to follow that up.
"We have an ambitious slrategy to ensure that everyone living with dementia, in
Kent and Medway. gets the support they need to live the lite they want. To
understand Ihe diverse communities across Kent and Medway. we need to ensure
that our workforce represents these communities so that we understand the needs
of the people we support. We have 3 key objectives to deliver our ambition:
Take affirmative action with our employee, brand and recruitment processes to
increase the diversity of our team (employees and volunteers).
Be person-centred. removing barriers to participation and embedding equity in
everything we do, lo occommodate the needs of our employees, volunteers
and the people we support.
Ensure that our diverse employee and volunteer base feels included so thal they
can thrive and grow with the Charity."
Some of our key achievements have been:
Designing our training and beginning its roll out to our whole team.
Taking targeted action with underserved communities lo coproduce specific
services in the Guru Nanak Darbar (Sikh Temple in Gravesendl.
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Raising our profile within key cultural and religious groups and increasing their
underslanding of dementia.
Spotlight: Woiking Together in Gravesend - Supporting the Sikh Communily
In early 2024, ADSS began a new partnership with the Guru Nanak Darbar
Gurdwara in Gravesend. It started with a simple question: how could we better
support people in the local Sikh community who were WO￿led about memory loss
and dementia?
The answer grew into something truly special. Togefher with the team at the newly
reopened Guru Nanak Wellbeing Centre, we set up a twice-monthly Memory
Café. It's a warm, welcoming space where older people, carers. and familie5 can
come together for conversation. support. and practical advice. There's always
Someone on hand to translate if needed, and we offer clear routes to further help,
including referrals to our dementia coordinators for more personalised support.
Each session is shaped by the community it serves. That's what makes it work. The
Gurdwara team brings deep knowledge of the community's culture, values and
needs: we bring our experience in dementia care and support. The result is a real
collaboration thot's already making a difference.
People like BK. who came fo us in June, have already benefited from this support.
She hod been struggling with memory problems and sleep issue5 caused by audio
hallucinations. bul a language barrier meant she couldn't explain what was
happening to her GP. With support from our Dementia Coordinator. she was able
to access the memory clinic and audiology services - and is now feeling much
better, with a diagnosis and new medication.
The feedback from attendees and community leaders has been incredibly
positive. Susan Gill, Guru Nanak Wellbeing Centre Manager, said "By working with
ADSS, we are not only enhancing the services we offer but also addressing a
critical need for specialised support and awareness around dementia. ADSS'S
comprehensive approach to raising awareness, providing essenfial care and
fostering community engagement aligns perfectly with our goals., But what
matters most is that people are getting help earlier. in a place they trust, in a way
that feels right for them.
So far we have supported an average of 22-25 people per month. and we are
working with Iwo further Gurdwaras, in Dartford and Medway. to replicate this
community-led support. We have identified ten people who have gone on to be
supported to get a diagnosis of dementia or other additional support from our
Dementia Coordinators.
Safeguording the people we support
At ADSS we have a robust safeguarding policy, procedures and training. Due to the
increasing in demand for our support, the greater complexity of the people we
support and the greater number of economically deprived areas we now work in,
we have seen an increase in the number of safeguarding concerns we have for the
people we support. In Ihe year in question, we have supported 50 people where
there are concerns of abuse or neglect. But the preventative work we do with the
majority of the people we support is also a significant factor in preventing more
concerns.
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Operationally, we have had to create a robust and responsive safeguarding
structure to ensure the best support is given to Ihose who use our services. and our
team members. In practical terms. it takes more time lo support people when there
are safeguarding concerns. but il can also take an emotional toll on the team
rnember dealing with the siluation. We have:
Promoted Kelly Clark (Head of Community Care and Wellbeing) to Designated
Safeguarding Lead.
Introduced a team of Safèguarding Champions from all areas of our organisalion
and trained them all to level three.
Built an excellent working relalionship with Kent & Medway Safeguarding Adults
Board. We are very grateful fo their independenl chair. Andy Raby. and their
manager, Vicky Widden, for their ongoing support and engagement.
Conducted a Safeguarding Adults Week awareness campaign.
Spolllght: Worklng togelher to keep people safeT,, -
Our Dementia Coordinators work tirelessly to keep people living with demenfia
safe from harm and abuse. Building trusted relationships is at the heart of what
they do, enabling them to 5POt signs of risk early and act quickly.
For example, one of our Dementia Coordinators recently supported Barry. who
was at risk of finoncial abuse by his son. By listening to him, liaising wilh his friends.
and working in partnership wlh Social Services and the Po5ice, they helped raise a
safeguarding alert. removed online banking access. and ensured regular welfare
checks were carried out. As a result. Bany has now received a social care review
recommending 24-hour care, leaving him feeling safer and less vulnerable.
This casè is ongoing. and our Dementia Coordinator continues to attend Best
Interest Meetings wilh Social SeNices to make sure Bary's needs and wishes are
fully considered.
This kind of proactive safeguarding is essential. Our staff work closely with families.
friends, local aulhorities, and other agencies to prevent harm, slop abuse from
continuing. and ensure the people we support can live with dignity and security.
Whilst the abuse, or potenlial abuse, of people affected by dementia is not a topic
we want to be discussing, we believe it is vital to shine a light on the fact that people
living with dementia can and do experience abuse. The impact of abuse or the risk
of abuse on people affected by dementia can be huge, 11 can lead to people
being hurt. caring arrangements breaking down, and greater social care needs
developing. We believe that Covid lockdowns, the cost of living crisis, financial
pressure5 in the NHS and local authorities, and a precarious social care syslem have
all compounded the complexity and fragility of people's lives and circumstances.
Health and safely of our team and the people we support
The charily continues to maintain its excellent safety record with zero breaches of
health and safety and zero reportable injuries over Ihe past seven years.
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The charily has conlinued to develop our safety leadership which has enabled us to
focus on near miss reporting and behaviour. All activities undertaken by ADSS have
comprehensive risk assessments, policies and procedures that ensure we keep our
staff and the people we support safe.
We have in the lasl period appoinled a Training Manager who is working with Ihe
team to enhance and develop different ways to train our staff. This will ensure that
we have a robust training programme to meet everyone's needs and learning styles,
in relation to health and safety.
ADSS as a place to woik
The Board of Trustees and the Senior Leadership Team are committed to ensuring
that ADSS is a place where people want to work and volunteer. We ore commitled
to hiring. relaining and developing excellent talent to ensure we provide the best for
the people we support.
To support this work. we have worked closely wilh our team to develop our staff
benefits offer. Our Employee Forum and People Advisory Group have helped the
Board of Trustees and SLT to implemenl a suite of improved benefits. During the last
financial yeor. we have:
Increased our employers pension conlribution by l %
Increased the base annual leave entitlement from 24 days lo 25 days plus bank
holidays
Introduced a Long Service Recognilion Award
Invested significantly in our leadership development programme
Volunteers at ADSS
Our volunteers, those who are kind enough to give their time freely, are a vilal part
of our ability lo deliver the supporl we offer. This year we have embraced a new
kind of volunteering and now have office volunteers, helping with operational and
service delivery administration. We also have volunteers who are working on specific
projects, such as Salesforce development. Our volunteers have given 7482 hours
1312 days) of their time in 2024-25.
During the year we sadly ended our long-running Medway Dementia Buddies
service in Medway Maritime Hospital. Our trained and supported volunteers cored
for hospital patients with dementia. but the hospital decided they would bring Ihe
service under their direct control and no longer commission us.
Volunteers will continue lo be a vital component of our ability to achieve our
strategy, and 2025-26 will see the launch of our volunteer strategy. We will also work
on the volunteer experience and set up a volunteer forum.
We would like to say a huge thank you to all Ihe wonderful volunteers who give their
time to help improve the lives of people affected by dementia.
Our Servlces
ADSS delivers a range of services lo people affected by dementia through our
seNice lines 'Dementia Care,, 'Dementia Wellbeing, and 'Dementia Support,. The
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Dementia Support service is our overarching service that provides practical and
emotional support to people, from pre-diagnosis lo end of life. Our Dementia
Coordinators are now operating in partnership with GP surgeries across half of Kent,
from Tunbridge Wells to the Isle of Sheppey and everywhere in between. They
provide information and support and work in conjunction with people affected by
dementia to create a support plan that enables Ihem lo live Ihe life they want. We
have a collaborative approach and therefore are working in partnership wilh Kenl &
Medway Partnership Trust IKMPT- which operales the memory clinicsl, social
services. care providers and other charities to ensure people affected by dementia
get Ihe best support Kent can offer.
Our Dementia Wellbeing services are there to ensure people understand what
dementia is, what support is available and help people build peer networks, but
most importantly to help people have fun and live a fulfilling life. The services include
hAemory Cafés, Peer Support Groups, support and learning groups for carers, activity
groups and cafes. day trips and so much more. Each year we build on the variety
and choice we can offer people to ensure as far as possible there is somelhing for
everyone.
Our Dementia Care team builds on that by providing a greater level of support and
personal care to people whose dementia has advanced or who need more. This
includes our Beacon Day Support Centre and our home care service, Supporl at
Home. Our Beacon Day service provides a vibrant and lively atmosphere for people
to make friends. take part in fun activities and try new things. From our card playing
to the 'Crafly Crafters, each day there are person-centred activities for all to enjoy.
Our Support at Home team take what we can offer into the home and we supporl
people to enjoy hobbies or connect with their community. Our Support at Home+
service supports people with personal care and the tasks of daily living lo ensure
they can live a happy and healthy life in Iheir own home. The service is regulaled by
the Care Quality Commission ICQC).
The difference we make
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Fig.1 ADSS Theory of Change
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Our heritage is in Dartford, Gravesham and Swanley- in fhese areas we can offer
our full array of services. But all residents in north and west Kent are now able to
access some level of service from ADSS, and where we don't provide a full range of
services, we work with partners to help people access what they need. However.
sadly in some areas these services jusl do not exist yet.
Dementia Support
4,347 referrals inlo the service
1,958 home assessments conducted
3,191 people supported
9,158 outcomes created
1,129 carers supported
670 supported in Darent Valley Hospital
714 hours of enablemenl support
Key achlevements
Developing a new groundbreaking service in Darent Valley Hospital. with specific
Hospital Dementia Coordinalors and Enablement Workers working in a truly
integrated way. in the Same Day Emergency Care Department and the Emergency
Department.
A University of Sussex evaluation of the Dementia Coordinator services concluded,
overwhelmingly. thot the service is having huge benefits to people with demenlia,
their carers and the healfh system. To find out more visit
https://www.surrey.ac.uklresearch-projects/dcc-service-realist-evaluation#outputs
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Developing our ways of working and integrolion with local GP surgeries to become
truly embedded in the local system.
Playing a pivotal role in helping the Dartford, Gravesham and Swanley area go from
the worst performing, for diagnosis, to the best.
Spotllght- Hospltal Dementla Coordinator and Enablement Service at Darent
, Valley Hospital
i This year, ADSS has further strengthened its innovative Hospital Dementia
' Coordinator (HDCI and Enablement Service at Darent Valley Hospital, developed
in partnership with the NHS and funded through Ihe hospital's Community
Investment Programme.
Recognising that hospital 15 often the worst place for people wth dem@nlia, where
hospital-acquired deterioration can reduce their chances of relvrning home, ADSS
Iworked proactively from the start to help design a service that meets the real
, needs of people living with dementia and their families. Our goal was clear: to
' help people avoid unnecessary admissions, return home sooner, and have a
better. more compassionate experience of care.
', Our specialist Dementia Coordinators are embedded within the Emergency
', Department and Same Day Emergency Care unit, identifying patients early and
working holistically with them and their carers. They create personalised support
plans. coordinate with hospital teams. and plan safe discharges. Posf-discharge.
our Enablement Support Workers deliver tailored. strengths-based support at
' home. helping people rebuild confidence. independence. and social
Iconnections.
| Between October 2024 and March 2025. the service supported over 670 people.
reducing average hospital stays from 11.4 days to 7.4 days, and enabling 176
people to return home the same day. This service exemplifies our commitment to
partnership working, person-centred care. and ensuring people with dementia get
Ithe right support at the right time to liv8 the life they choose.
Challenges to the seNlce
The ongoing funding pressures of the NHS continue to have a knock-on effect on the
delivery of this service. The NHS has been unable to increase the contract omount
since the first year of the project and we have had to continue to pay our staff fairly
ond cope with increasing cost pressures. We have worked hard on efficiencies, and
this led to us going through a consullation process with our five area leads, instead
creating two Area Managers. It is a testament to our Head of Service and Chief
Operating Officer that we managed lo keep everyone affecled by the restructuring
in our organisation.
Getting acce55 lo all GP surgeries and creating integraled working across the whole
area continues to be a challenge.
Dementia Support: plans for the year ahead
We will continue to work on our innovative hospital service and see how else our
expertise can be utilised. We also need to understand our prOCe￿e5 and ensure we
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are working efficiently for Ihe good of all people with dementia, who need to go to
hospital.
We also need to ensure that all our Demenlia Coordinotors have standardised
practice and are working well to maximise the number of people they can support,
without taking on more than they can manage. We will be working on our record
system to ensure it works hard for Ihis team.
We also anticipate a new lender for fhis service, commissioned by Kent & Medway
NHS. We need to ensure we are ready for that and can demonstrate our impact
and expertise. We are ready lo support the system in transforming its diagnostic
routes to reduce waiting lists and waiting times for a diagnosis of dementia and are
attending the redesign meelings to help make a lasting and meaningful change for
people getting diagnosed with dementia.
Dementia Wellbeing
868 people attended 6,773 times at our groups
632 groups held throughout Ihe year
2-day trips with an average of 70 people attending
Key achlevements
During the year in question. we worked on redesigning our Mernory Cafés to better
meet the needs of people who atlend. Following feedback from our attendees,
who told us that they wanted to use the Memory Café for fun activities, peer support
and connection more than getting information, we created less regular partnership
information events and gave more time at the monthly dementia cafés for the
activities that meant so much to those coming along. These changes have been
well received and we thank all of our partners who have given their time to atfend
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Kent Fire and Rescue, Kent Association for the Blind, KCC, Green Doctor, Community
Wardens, Dartford Healthy Living Centre, and Imago.
This year our Wellbeing Team also.,
Acquired funding for and mobilised a range of wellbeing services across
Medway.
Developed a great partnership wilh the Guru Nanak Darbar in Gravesend to
start our targeted work with underserved communilies.
Supported our delivery parlners Age UK Kent Rivers and Age UK Sheppey to
deliver a range of services across Swale.
!ISpotUghl - ADSS brings Wellbeing SeNlces to Medway
',This year saw the successful launch and rapid growth of our Medway Wellbeing
,,SeNices. made possible thanks to generous funding from the Masons Charitable
IIFoundation. Recognising a clear gap in dementia-specific support across
' Medway. we set out to create accessible. inclusive spaces that bring people
,,together. offer vital help. and reduce isolation.
Since opening our first Memory Café in Strood. we've expanded quickly to
establish Iwo more cafés in Chatham and on the Hoo Peninsula, alongside
5peciali5t activity groups in creative arts, singing, and peer suppork. These services
were shaped by people living with dementia and their coreT5 through an
extensive co-production process, ensuring that local voices defined what was truly
needed.
Our Memory Cafés have been warmly welcomed. with up to 50 people attending
some sessions. One carer wrote:
"Just to have that group on offer and to meet others in a similar situalion - and for
me to know he has something to go to support him - is so amazing. He was so
delighted. teary and happy."
'A volunteer shared:
"I see how you brighten people's faces and bring people together. You work hord
', to make sure everyone 15 okay. I truly see your passion. and we are all so lucky to
I have you."
A particlpant in one of our creative groups put it simply:
"I'm having so much fun. and l a￿ayS look foward to the next groupl>%
Thanks to thts collaborative. person<entred approach. our Medway Wellbeing
Services are already supporting over 120 people. Together with our partners and
funders, we're building a community in Medway- one where people affected by
dementia can find companionship. confidence. and joy close to home.
Challenges to the Servlce
It is always a challenge to ensure that we have regular attendees at the groups but
a150 new people continuing to join. This helps create a vibrant and welcoming
atmosphere and allows the maximum number of people possible to access the
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support. We have not had as large attendance figures at some of our groups as we
would have liked.
We also rely heavily on volunteers to deliver these services, and it is becoming an
increasing challenge to find volunteers who can commit regularly to a support
group.
Dementia Wellbeing: plans for the year ahead
Our experience in Medway and the feedback our Dementia Coordinator5 get make
us realise that our wellbeing services ore needed across Kent. We will shortly begin
the delivery of our Carers Learning Groups across West Kent and are designing our
carers services for roll oul across Ihe county in 2026.
We will work on our programme of octivilies to ensure we have somelhing for
everyone. This will include understanding how we can work in partnership with
trained artists to help people with demenlia explore creative self-expression.
We will also be building on our success with Gravesend Gurdwara, working with the
Medway and Dartford Gurdwaras. This will enable us to then identify further
underserved communities and begin the design of our coproduced service offer to
meet their cultural and support needs.
Dementia Care
Support at Home
Support at Home - enabllng and well-belng led servlces
74 unique individuals supported during the year
4,437 hours of support provided in 202&24- a decrease of 62% on the previous year
Support at Home Plus - our Regulated Home Care service
100 unique individuals supported during the year
15,943 hours of support provided - an increase of 7fo on the previous year
An average of 3.000 tasks completed each month and over 156,000 tasks
completed for people wilh dementia
Bridging Service
66 people received supporl from the Bridging Service, which is on increase of 87Tg on
the previous year
1,147 hours of regulated support provided
The increase in bridging service support is testament to our team that have worked
at Darent Valley Hospital identifying people who may need this specialist support.
Key achievements
During the year in question, we have looked at the operational delivery of this
service to ensure it is as efficienf as possible and to create greater commercial
awareness amongst our team. Our Support at Home and Support at Home Plus
services operate in a very challenging environment and currently the service does
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not break even. The team have undertaken significanl improvements to support
with our move towards profitability:
Introduced payment Terms and Conditions, in line with other care providers.
Built greater understanding of our unit costs and pricing structures.
Deployed Supervisors and Senior Care workers when necessary to cover holiday
and sickness.
Improved recruitment practices and assigned pre-screening of applicants to one
team member.
Prioritised better use of contracted staff and deployment according lo demand
of the service.
We have also created a stable senior leam that are supporting our Registered
Manager lo deliver a quality service that is making a true difference to the live5 of
people they supporl. The team are also ensuring that our Care Workers feel like they
are part of a team and have a strong connection to our overall purpose.
We continue to ensure that the people we support through this service have
meaningful activity and engagement, we raise additional funds to create themed
activity packs that help with reminiscence, conversation and activity, during our
care visils and beyond.
Challenges to the seNice
Recruilment continues to prove a challenge to our ability to delivery ot the capacity
we would like. These challenges exist across social care as a whole and remind us of
the importance of our People Strategy and offering the best benefits and terms and
condition5 to our teams.
It is proving increasingly difficult to bring our team together to ensure Ihey gel peer
support, vital updates and a slrong sense of connection to ADSS. Over the past year
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we have not been able to get the full team together or schedule many Care Worker
meelings to take place.
Support at Home: plans for the year ahead
Our commitment to the importance of this service is high on our agenda for 2025
and beyond. The Truslees and Senior Leadership Team under51and the deep
importance it has, we need lo be able to provide a comprehensive range of
support to people, including when dementia inhibits their ability to look after their
own care. With that in mind we are conlinuing to look at our business model. drive
our profitability whilst mainlaining our deep commitment to our life-enhancing
person-centred care. We will:
Develop our business model with new ideas for income growth.
Conduct our first ever slaff recruifmenl campaign.
Develop our quality management processes to ensure we are always delivering
the best of care.
Focus on our evidence framework for our next CQC inspection.
Develop our usage of our care planning and rostering systems, including Irialling
GP record integration.
The Beacon Day Cenlre
4,559 attendances in 2024-25- a l % decrease on the previous year
24 people joined the service and are still attending
1,500 hours of day support provided
Key Achlevements
The Beacon Day centre continues to be the mosl popular dementia doy centre in
Dartford, Gravesham and Swanley. With the leadership of Sherrie Boyd, our newly
appointed Beacon Day Centre Manager, the team continue to focus on the quality
of experience for all the people we support. We are now supporting a great diversity
of people, bringing a vibrancy to the service and a richer experience for all of those
Ihat attend. Our key achievements have been:
The completion of our beautiful dementia inclusive garden for the Beacon
members to enjoy.
Creation of an intergeneration project with a local primary school.
Supporting people who have a higher level of need than ever before.
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Spotlight- Beacon Buddies: Building a Dementia-Friendly Generafion
This year we successfully implemented Beacon Buddies. an intergenerational
initialive that pairs Year 4 students from Shear5 Green Junior School with altendees
at the Beacon. Taking place twice a month. the project encourages meaningful
I connections through shared aclivities such as games, arts and crafts, and the
, development of a sensory garden.
IThe programme has had a transformative impact, fostering empathy and
understanding in a new generation while providing our service users with
companionship, purpose. and joy. The children demonstrated remarkable
', kindness and curiosity. forming real bonds and learning about dementia in a
personal and memorable woy. Feedback from the school highlights how the
experience aligns with their core values. promoting kindness. curiosity. courage,
and honesty. The Deputy Head Teacher said "As they walked back to school,
students were animated. discussing their interactions. sharing insights. and
reflecting on the day's events. This vibrant post-visit discussron suggested that the
experience not only made a strong impression but also fostered meaningful
reflection among the pupils."
We are proud of this innovative initiative. set up by our Senior Support Worker.
Leah, which exemplifies our commitment to creating a dementia-friendly
community. The success of the first cohort has inspired plans for future
collaborations, reinforcing our mission to support those living with dementia and
raising awareness across generations.
Challenges to the service
The team are now supporting people with more advanced dementia, more
protected characteristics and greater complexity than ever before. Huge credit
needs to go to the Beacon leam, who are now providing more personal care.
support with eating and help with participating in activities, than ever before. They
are still also providing fun-filled days with person centred activities. Our volunleers
have been a wonderful 5UPPOrt Ihrough this transilion.
We have also found il very difficult to attract members who want to attend on a
Saturday. For that reason, in March 2025. we took the decision to stop opening on a
Saturday. We are pleased to say that everyone who attended on a Saturday was
able to be accommodated on another day during the week.
The Beacon: plans for the year ohead
The Beacon team will maintain the focus on keeping our usage figures lo target
whilst providing a high levél of activity focused on cognitive stimulation. We will work
on enhancing our use of technology, maintaining our intergenerational work.
maximising the use of our garden and bringing in as many volunteers as possible to
support with aclivities Ihroughout the day.
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Fundraising
Fundraising policy
Income generated by our fundraising activities are presented in our accounts as
donations and legacies. We confirm that all solicitations are managed inlernally,
without the involvement of commercial participants. professional fundraisers or third
parties. The day-to-day management of all income generation is delegated to the
executive team, which is accountable to the Trustees. During 202tk21 we updated
our fundraising policy and created an ethical fundraising policy, which has been
approved by the Board of Trustees. Our leam is bound by our Code of Conduct and
Gifts & Hospitality policy.
At ADSS. funds are raised from a variety of sources, including statutory contracts and
grants. client contributions, smaller grants, donations and events. ADSS has
registered with the Fundraising Regulator and, as in previous years, is using its
guidance to ensure our fundraising practice is of the highest order. We are pleased
to say we have received no complaints about our fundraising activity. The Trustees
of ADSS understand the protections required for vulnerable people with regards to
fundraising, and we use our understanding of dementia to ensure we protect them.
We also have a clear segregation between our service delivery and fundraising
teams.
Fundralslng thls year
Never before has ADSS generaled the amount of fundraising income that it has Ihis
year. The Fundraising team have done an incredible job and raised over £620,000,
driven by innovative new partnerships, optimisation of platforms such as Just Giving,
and local community support.
We have long recognised Ihal it is imperative for us to have a diverse range of
income streams. Public bodies, such as Local Authorifies, are under increasing
financial pressures and so our increase in fundraising capacity and capabilily is
imperative lo achieving our aims.
We have invested furlher in our team and recruiled our first ever Head of
Fundraising. Last year, we recruited a Fundraising and Communicalions Manager,
but it quickly became apparent that the remit was too large, with the demand for
better marketing and communications and the rapid growth of our fundraising
income. This led to the subsequent recruitmenl of a Head of Fundraising, which will
enable us to become more stralegic. grow our leam further and start accessing
more opportunities.
Spotllght - New Partnershlp wlth SGN: Supporting Energy Safety and Emclency lor
People with Dementia
This year. ADSS was proud to launch an innovative new partnership with Southern
Gas Nelworks ISGNI, marking a new type of fundraising and collaborative working
for our chority. Through SGN'S funding and support, we have been able to reach
vulnerable people living with dementia across Kent with essential gas safety
advice and pracfical energy efficiency supporfr.
The partnership is designed to help people wtth dementia stay safe. warm, and
well at home. reducing fuel poverty and increasing energy awareness. Our
dedicated Home Ener
Service
ro
ect coordinator works alon
side our
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dementia coordinators to identify those most in need, offering support in three key
areas:
Gas Safety: Distributing carbon monoxide alarms. arranging Locking
Cooker Valve installations, and helping people register with the Priority
Services Register.
Energy Efficiency: Providing tailored advice and signposting to energy
efficiency schemes and benefits checks.
Affordable Warmth: Supporting access to hardship funds and fuel debt
advice.
Between December 2024 and June 2025 alone. the partnership achieved
outstanding impact:
Reached 1,104 households
Gtfted 282 carbon monoxide alarms
Registered 334 people for the Priority Services Register
Delivered 30 energy advice sessions to 643 people
Feedback from those supported has been overwhelmingly positive. with
comments such as:
"Very informative and good advice to help reduce cost of heating and ways to
keep warm and safe," and "Thank you for loads of clear & useful information to
help us stay warm and safe."
This new approach to fundraising and partnership working demonstrales ADSS'S
commitment to going beyond traditional dementia care - addressing the wider
needs that help people live safely, independently. and with dignity in their own
homes.
Thank yous
Our confinued thanks go to The Albert Hunt Trust who have shown so much trust in
our organisation and have again made a kind donation to ADSS. We also extend
our thanks lo the Mason's Charitable Foundation and Kent Community Foundation
who supported Richard Watts Charities to give us a grant for our Medway Services.
ADSS is fortunate to be well supported by our local communities. The clubs and
groups that have kindly supported us this year are Gravesham with Ebbsfleet Rotary,
Redlibbets Golf Club and West Malling Golf Club.
We also have the wonderful support of many businesses and were delighted to be
voted by the team at EY'S London office to be their local charity partner. We have
also had the support of Dartford Borough Council, John Lewis and the Port of
London Authority. We were enormously grateful lo receive funding from SGN
(Southern Gas NebNorksl for specific work to support people with demenlia with
home energy efficiency and safely. HSBC have also awarded us funding to develop
our website and increase financial resilience amongst the people we support.
Review of finances
The charitable company's income for the year ended 31 March 2025 totalled
£3,247,456 (previous year: £3,064,2281. This represents yet another year-on-year
increase and has been driven by:
Exceptional fundraising performance including unplanned income from SGN.
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Better than expected performance in Support at Home.
Unplanned additional income from Kent & Medway NHS for work at Darent
Valley Hospital.
This also resulted in a surplus of £205.061 (previous year: £294,824). The surplus does,
however, include £1 15,232 of restricted funds unspent due to some later than
planned project start dates and funding arriving later in the year.
Expenditure lotalled £3,042,395 Iprevious year: £2,769,4041. This was largely driven by
an increase in staff costs for new programmes of work and close to full recruitment.
Principal Funding
ADSS'S income derives from:
Kent & Medway NHS- 37%
Client Contributions- 29%
Fundraising - 19%
Kenl County Council Contract- 7.5%
other- 7.5%
Reserves Pollcy
The Trustees are very conscious of the need to act prudenlly with the administration
of the funds of the Charity and assess the levels of free reserves they consider the
Charity should hold for all exisling and planned activities to be financed.
The Trustees are also aware of the need to meet all contractual obligations. If, for
any reason, the Charity had to cease activity. the Charity would need to be
supported with a sufficient amount of free reserves, due lo the complexity of the
work we do, and Ihe reliance that some people who use the seNice have on us.
The Trustees have a policy of regularly reviewing the levels of reserves each year. This
was most recently done in June 2025, by the Funding and Audit Committee. In view
of the size of the charity, the varied income streams we have and the uncertain
financial position of some of our key funders the Trustees believe the charity should
hold free unrestricted reserves that would enable the charity to wind up and cease
operating or that could supporl individual departments if major income streams
were lost but the services were slrategicolly importanf to achieving the Charity's
mission.
Free unrestricted reserves (that is unrestricted reserves represented by net current
assets) should be maintained at a target level above £650.000. This would be
enough to cover redundancy. extended notice period to senior employees in the
event of closure. and penalties to exit existing contractual commitments. The
Truslees will also use these funds to fiJnd individual departments lo wind up or
continue until an alternative source of funding can be found. The Trustees will not
allocate more than £1 00,000 in any given year to this as long as the reserves are al
the target level.
Where reserves are lower than the target level the Truslees will create a plan to
increase them and where they are above the target level the Trustees will expend
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fhem on strategically important investment or to put towards the sustainability of the
charity.
As at the year ended 31 March 2025, Ihe reserves currently sland al £606.078 and
are calculated as follows:
RESERVES AT 31.3.2025
Total Reserves
£ 1.396,993
Less:
Restricted Funds
Designated Funds
£1126,037)
£147,000}
£1,270,956
Less:
Fixed A55ets
£1560,2281
Free reserves
£663,728
The Trustees have decided to designate a fund for the year ending 31.03.2025 for
the following;
Laptops £22,000
Walkway £15,000
Expenditure for website and content creation £1 0,000
The Trustees are content that the reserves of the Charity currently meet their target.
Future Financial Planning
Things continue lo be very tough for all charities, particularly for a charily like ours
thal relies on local government and NHS funding. Our public sector is squeezed, and
reform will weigh heavy on the public purse in the short term. ADSS is using the year
of 2025-26 10 increase our fundraising capability and capacity. Generating a greater
proportion of our income from fundraising will enable the charity to further diversify
income and have more flexibility to meet the needs of the people we support.
We olso now have the required skills in our SLT and on our Board to create financial
KPIS and look further forward with our budgeting and forecasls.
Post balance sheet events
There have been no significant post balance sheet events.
291 Page

statement of Trustees, Responslbllltles
The Truslees are responsible for preparing Ihe Trustees, Report and the financial
Statements in accordance with applicable law and United Kingdom Accounting
Standards (United Kingdom Generally Accepted Accounting Practicel.
The law applicable to charities in England & Wales requires the Trustees to prepare
financial statements for each financiol year that give a Irue and fair view of the
slate of affairs of the Charity and of Ihe incoming fesources and application of
resources of the Chatify for that period. In preparing these financial staternenls, the
Truslees are required lo:
select suitable accounting policies and then apply them consistently.
observe the methods and principles in the Charity's SORP.
make judgements and estimates that are reasonable and prudent.
stale whether applicable accounting standards have been followed, subject to
any malerial departure5 disclosed and explained in the financial statements; and
prepare the financial statements on the going concern basis unless it is
inappropriate to presume that the Charity will continue in operation.
The Trustees are responsible for keeping adequale accounting records that disclose
with reasonable accuracy at any time the financial position of the Charity and
enable them to ensure that the financial statements comply with the Companies
Act 2006. They are also responsible for safeguarding the assets of Ihe Charity and
hence for laking reasonoble steps for the detection and prevention of fraud and
other irregularities.
Dlsclosvre of Infomalion lo auditors
Each of the persons who are trustees at the time when Ihis trustees report is
approved has confirmed that:
There is no relevant audit information of which the Charity's auditors are
unaware; and
The Trustees have taken all steps Ihal they ought lo have taken to make
themselves aware of any relevant audit information and lo establish that the
auditors are oware of that information.
Small Company Provi5ion5
This report ha5 been prepared in accordance with the special provisions for small
companies under Part 15 of the Companies Act 2006.
Approval
This report was approved by the Trustees on ..@. OCYo6Q 2o£fand signed on
Iheir behalf.
Signed
Signed
Sam Barton
Chair of Trustees
Catherine Jones
Treosurer
301 Page

ALZHEIMER'S & DEMENTIA SUPPORT SERVICES
INDEPENDENT AUDITOR'S REPORTTOTHE MEMBERS OF ALZHEIMERS'S & DEMENTIA SUPPORT SERVICES
FOR THE YEAR ENDED 31 MARCH 2025
Opinion
We have audited the financial statements of A12heime¢s & Dementia Support Services {'the charity'l for the year
ended 31 March 2025, which comprise the Statement of Financial Activities. the Balance Sheet, the Statement of
Cash Flows and notes to the financial statements including significant accounting policies. The financial reporting
framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards,
including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of
Ireland, {United Kingdom Generally Accepted Accounting Practice).
In our opinion the financial statements=
give a true and fairview of the state of the charitable company's affairs as at 31 March 2025 and of the
charitable companrfs incoming resources and application of resources, including its income and
expendtture forthe year then ended.
have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice;
and
have been prepared in accordance with the requirements of the Companies Act 2006.
Basis for opinion
We conducted our audit in accordance with International Standards on Auditing IUKI IISAS (UK)) and applicable law.
Our responsibilities under those standards are further described in the Auditors, responsibilities for the audit of the
financial statements section of our report. We are independent of the company in accordance with the ethical
requirements that are relevant to our audit of the financial statements in the United Kingdom, including the
Financial Reporting Council's Ethical Sta ndard, and we have fulfilled our other ethical responsibilities in accordance
with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to
provide a basis for our opinion.
Conclusions relating to going concern
We have nothing to report in respect of the following matters in relation to which the ISAS IUKI require us to report
to you where:
the trustees, use of the going concern basis of accounting in the preparation of the financial statements is
not appropriate- or
the trustees have not disclosed in the financial statements any identified material uncertainties that may
cast signrficant doubt about the charitable companws ability to continue to adopt the going concern basis
of accounting for a period of at least twelve months from the date when the financial statements are
authorised for issue.
Other Information
The trustees are responsible forthe other information. The other information comprises the information included
in the ReF)Ort of the Trustees, other than the financial statements and our Auditorfs report thereon. Our opinion on
the financial statements does not cover the infomiation and, except to the extent othe￿iSe explicitly stated in our
report, we do not express any form of assurance conclusion thereon.
311 Page

ALZHEIMER'S & DEMENTIA SUPPORT SERVICES
INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF ALZHEIMERS'S & DEMENTIA SUPPORT SERVICES
FOR THE YEAR ENDED 31 MARCH 2025
In connection with our audit of the financial statements, our responsibility is to read the other information and, in
doing so, consider whether the other information is materially inconsistent with the fina ncia I statements or our
knowledge obtained in the audit or otherwise appear5 to be materially misstated. If we identify such material
inconsistencies or apparent material m isstatements, we are required to determine whether there is a material
misstatement in the financial statements or a material misstatement of the other inforrnation. If, based on the
work we have performed, we conclude that there is a material misstatement of this other information, we are
required to report that fact.
We have nothing to report in this regard.
Opinion on other matters prescrlbed by the Companies Art 2006
In our opinion, based on the work undertaken in the course of the audit, the information given in the Report of the
Trustees for which the f inancial statements are prepared is consistent with the f inancial statements.
Matters on which we are required to report by exception
In the light of the knowledge and understanding of the charitable company and its environment obtained in the
course of the audit, we have not identified material misstatements in the Trustees, Report.
We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires
us to report to you if, in our opinion:
adequate accounting records have not been kept, or returns adequate for our audit have not been received
from branches not Vlslted by us; or
the financial statements are not in agreement with the accounting records and returns; or
certain disclosures of trustees, remuneration specified by law are not made; or
we have not received all the information and explanations we require for our audit.
Responsibilitles of Trustees
As explained more fully in the Statement of Trustees, Responsibilities, the Trustees are re5pon5ible for the
preparation of the financial statements and for being satisf led that they give a true and fair view, and for such
internal control as the Trustees determine is necessary to enable the preparation of financial statements that are
free from material mi55tatement, whether due to fraud or error.
In preparing the financial statements, the Trustees are responsible for assessing the charitable company's ability to
continue as a going concern, disclosing. as applicable, matters related to going concern and using the going concern
basis of accounting unless the Trustees either intend to liquidate the charitable company or to cease operations, or
have no realistic alternative but to do so.
Audltorfs responsibiltty for the audit of the financial statements
Our objettives are to obtain reasonable assurance about whether the financial statements as a whole are free from
material misstatement, whether due to fraud or error, and to issue an Auditor's report that includes our opinion.
Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with
ISAS IUK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and
are considered material if, individually or in the aggregate, they could reasonably be expected to influence the
economic decisions of users taken on the basis of these financial statements.
321 Page

ALZHEIMER'S & DEMENTIA SUPPORT SERVICES
INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF ALZHEIMERS'S & DEMENTIA SUPPORT SERVICES
FOR THE YEAR ENDED 31 MARCH 2025
Irregularitie5, including fraud, are instances of non-compliance with laws and regulations. We design procedures in
line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including
fraud. The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below-
How the audit wos considered copoble of detetting irregularities, including fraud..
Our approach to identifying and assessing the risks of material misstatement in respect of irregularities, including
fraud and non-compliance with laws and regulations, was as follows:
we identified the laws and regulations applicable to the charity through discussions with management, and
from our commercial knowledge and experience in the sector;
we focused on specific laws and regulations which we considered may have a direct material effect on the
accounts orthe operations of the charitable company, including the Charities Act 2011 and the Companies Act
2006;
we a55es5ed the extent of compliance with the laws and regulations identified above through making enquiries
of management and inspectinE correspondence- and
identified laws and regulations were communicated within the audit team and the team remained alert to
instances of non-compliance throughout the audit.
We assessed the susceptibility of the charitable company's account5 to material mi55tatement, including obtaining
an understanding of how fraud might occur, by:
making enquiries of management as to where they considered there was Susceptibility to fraud, their knowledge
of actual, suspected and alleged fraud; and
considering the internal controls in place to mitigate risks of fraud and non-compliance with laws and
regulations.
To address the risk of fraud through management bias and override of controls, we-
performed analytical procedures to identify any unusual or unexpected relationships;
tested journal entries to identify unusual transactions;
assessed whetherjudgements and assumptions made in determining the accounting estimates set out in the
accounting policies were indicative of potential bias; and
investigated the rationale behind significant or unusual transactions.
In response tothe riskof irregularities and non-compliance with laws and regulations, we designed procedures which
included, but were not limited to-
agreeing financial statement disclosures to underlying supporting documentation.
reading minutes of meetings of those charged with governance; and
enquiring of management as to actual and potential litigation and clairn5.
Thereare inherent limitations in ouraudit procedure5 described above. The more removed that laws and regulations
are from financial transactions, the less likely it is that we would become aware of non-compliance. Auditing
standards also limit the audit procedures required to identify non-compliance with laws and regulations to enquiry
of the trustees and other management and the inspection of regulatory and legal correspondence, if any.
Material misstatements that arise due to fraud can be harderto detect than those that arise from error as they may
331 Page

ALZHEIMER'S & OEMENTIA SUPPORT SERVICES
INDEPENDENT AUDITOR'S REPORTTO THE MEMBERS OF ALZHEIMERS'S & DEMENTIA SUPPORT SERVICES
FOR THE YEAR ENDED 31 MARCH 2025
involve deliberate concealment or collusion.
A further description of our responsibilities for the audit of the financial statements 15 located on the Financial
Reporting Council's website at: www.frc.org.uk/auditorsresponsibilities. The description forms part of our Auditor's
report.
Use of our report
This report is made solely to the charitable company's members, as a body, in accordance with Chapter 3 of Part 16
of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company's
members those matters we are required to state to them in an Auditors, report and for no other purpose. To the
fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable
company and its members, as a body, for our audit work, for this report, or for the opinions we have formed.
U HY NocL￿
Tracey Moore BFP ACA (Senlor statutory auditor)
For and on behalf of
UHY Hacker Young
Chartered Accountants and Statutory Auditors
Thames House, Roman Square
Stttingbourne. Kent. MEIO 4BJ
Date: &) &2S
341 Page

ALZHEIMER'S & DEMENTIA SUPPORT SERVICES
STATEMENT OF FINANCIAL ACTIVITIES
(INCLUDING INCOME AND EXPENDITURE ACCOUNT)
FOR THE YEAR ENDED 31 MARCH 2025
2025
2025
Unrestricted Restricted
2025
Total
2024
Total
Notes
Income from:
Donations and legacies
Charitable activities
Investments
391,219
2,594,987
30.563
230,687
621,906
2,594,987
30,563
517,522
2,528,234
18.473
Total incorne
3.016.769
230,687
3,247,456
3,064,228
Expenditure on:
Raising funds
Charitable activities
131,391
2,795,639
131,391
2,911,005
68,913
2,700.491
115,365
Total expenditure
Net Income
2,927,030
115,365
3,042,395
2,769,404
89,739
115,322
205,061
294,824
Net movement in funds
89,739
115.322
205,061
294,824
Reconciliation of funds:
Total funds brought forward
1,181,217
10,715
1,191,932
897.107
Total funds carried forward
12
1,270.956
126,037
1,396,993
1,191,931
The statement of financial activities includes all gains and losses recognised in the period.
All income and expenditure derives from continuing activÉties.
35

ALZEIMER'S & DEMENTIA SUPPORT SERVICES
BALANCE SHEET
AS AT 31 MARCH 2025
2025
2025
2024
2024
Notes
Fixed assets
Tangible assets
560,228
597,108
Current assets
Debtors
Cash at bank and in hand
10
138,452
874,332
95,846
649,381
1,012,784
745,227
Creditors: amounts falllng due
within one year
11
(176,019)
(150,403)
Net current assets
836,765
5g4,824
Total net assets
1,396,993
1,191,932
The funds of the charity
Unrestricted funds
Restricted funds
1,270,956
126,037
1,181,217
10,715
Total funds
12
1,396,993
1,191,932
These financial statements have been prepared in accordance with the special provisions for small
companies under part 15 of the Companies Act 2006.
The accounts were approved by the Board of Trustees on
by:
and signed on their behalf
Catherine Jones
Treasurer
Samuel Barton
Trustee
36

ALZHEIMER'S AND DEMENTIASUPPORT SERVICES
STATEMENT OF CASH FLOWS
FOR THE YEAR ENDED 31 MARCH 2025
2025
2024
Notes
Cash flows from opgrating activities:
Net cash provided by operating activities
212,229
92,770
Cash flows from Investlng actlvltles:
Dividends,inlerest and rents from investments
Purchase of tangible assets
30,562
18,473
(17,840) (251,527)
Net cash used in investing activities
12,722
(233,054)
Change in cash and cash equivalents for the year
224.951
(140,284)
Cash and cash equivalents at the beginning of the year
649.381
789.665
Cash and Gash equivalents at the end of the year
874,332
649.381
A Rèconciliatlon of net Income to not cash flow from
operating activities
Net income for the year
As per statement of financial activities
205,061
294,824
Adjustments for:
Depreciation charges
Loss on disposal of assets
Discharge of mortgage - donation in kind
{Increase) I decrease in debtors
Increase l {decrease) in creditors
Interest received
54,044
677
53,662
2.089
(315.000)
(42,607)
76.842
25,616
{ 1.175)
(30,562) { 18,473)
Net cash provided by operating activities
212,229
92,769
37

ALZHEIMER'S AND DEMENTIA SUPPORT SERVICES
NOTES TO THE ACCOUNTS
FOR THE YEAR ENDED 31 MARCH 2025
General Infomlatlon
Alzeimerfs & Dementia Support Services is a charitable company limited by guarantee and incorporated in
England and Wales (charity number 1173379). registered company number 10690071). In the event of
the company being wound up. the liability in respect of the guarantee is limited to £1 per member of the
charity. The address of the registered officel office is Safeharbour Memory Wellbeing Centre, Coldharbour
Road, Northfieet. Kent. DA118AE.
Accountlng polici•s
The principal accounting policies adopted, judgements and key sources of estimation uncertainty in the
preparation of the accounts are as follows:
2.1 Basls of preparation
The financial ststements have been prepared in accordance with "Accounting and Reporting by Charities:
Statemenl of Recommended Practi￿ applicable to charities preparing their a¢¢ounts in accordance with
the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)" (effective 1
January 2019) - (Charities SORP (FRS 102). the Financial Reporting Standard applicable in Ihe UK and
Republic of Ireland (FRS 102) and the Companies Act 2006.
Alzheimerfs & Dementia Support Services meets the definition of a public benefil entity under FRS 102.
Assets and li8bilities are initially recognised al historical cost or transaction value unless otherwse stated
in the relevant accounting policies.
There are no material uncertainties about the charitys ability to continue, and so the going concern basis
of accounting has been adopted.
The accounts a￿ presented in pounds sterling and rounded to the nearest pound.
2.2 Income
Income from government grants, whether 'capital' or 'revenue' grants. is recognis8d when the charity has
entitlement to the funds, any performance conditions attached to the funds are met. it is probable Ihat the
income will be received. and the amount can be measured relaibly and is not defe￿ed.
Donated goods and services are recognised on r8C8iPt, on the basis of the value of donation or
contribution ￿lch is the amount that the charity would be had been charged to obtain the goods and
services on the open market. where the value of the gift can be measured reliably.
Income from charitable activities is recognised over the period to which the income relates. Charges for
services are recognised when the services are provided. Income received in advance of the setvice
provision is accounted for as deferred income.
2.3 Expenditure
Expenditure is recognised when a pres8nt18gal or constructive obligation exists at the balance sheet date
as a result of a past event. it is probable that a transfer of economic benefits will be required to settle the
obligation. and the amount can be estimated reliably.
Expenditure has been classif18d under headings that aggregate all costs related to the category.
Staff costs are allocated across the charitable activities and administrative activities undert8ken by the
charity on the basis of slaff time.
38

ALZHEIMER'S AND DEMENTIA SUPPORT SERVICES
NOTES TO THE ACCOUNTS
FOR THE YEAR ENDED 31 MARCH 2025
2.3 Expenditure (continued)
Support costs. which are those costs relating to functions which assist th8 work of the charity but do not
directly relate to its activities. have been allocated to the activities undertak@n by the charity on the basis
of income.
2.4 Tangible fixed assets and depreciation
Tangible fixed assets are stated at cost less depreciation. Depreciation is provided at rates calculated to
write off the cost less estimated realisable value of each asset over its expected useful life, as follows:
Motor vehicles
Equipment
Fixture and fittings
Building
Long Tem Improvements
Land
25°/o reducing balance
25°/0 straight lin8
250/0 straight line
20/0 Straight line
Straight line allocation over 15 years
Fixed assets with an individual cost of less than £500 are vffitten off in the year of purchase.
2.5 Debtors
Trade and other debtors are recognised at the settlement amount due. Prepayments are recognised at
the invoiced cost prepaid.
2.6 Credltors
Creditors are recognised when a present legal or constructive obligation exists at the balance sheet date
as a result of a past event, it is probable that a transfer of economic benefits will be required to settle the
obligation, and the amount can be estimated reliably. Creditors are recognised at the settlement amount.
2.7 Financial instruments
The charity only has financial instruments of a kind that qualify as basic financial instruments. Basic
financial inslruments are initially recognised at transaction value and subsequently measured at their
settlement value.
2.8 Ponsion contributions
The charity makes defined contributions into employee private pension schemes. Contributions are
charged to the statement of financial activities as they become payable in accordance with contract terms.
2.9 Operatlng leases
Rentals payable under operating leases are charged against income on a straight line basis over the
lease temi.
2.10 Fund accountlng
Unrestricted funds are those funds which are available for use at the discretion of the trustees in
furtherance of the general objectives of the charity and which have not been designated for other
purposes.
Designated funds are unrestricted funds earmarked by the Trustees for particular purposes.
Restricted funds are funds which are to be used in accordance with specific restrictions imposed by
donors or which have been raised by the charity for particular purposes.
39

ALZHEIMER'S AND DEMENTIA SUPPORT SERVICES
NOTES TO THE ACCOUNTS
FOR THE YEAR ENDED 31 MARCH 2025
2.11 Going Concern
The financial statements have been prepared on a going concern basis. The Trustees have
considered relevant information. including the annual budget, forecast future cash flows and impact
of subsequent events. on the business in making their assessment.
Based on these assessments and having regard to the resources available to the entity, the Trustees
have concluded th8r8 is no material uncertainty and that they can continue to adopt the going
concem basis in preparing the annual report and accounts.
Critical estlmates and slgnificant judgements
Estimates and judgments are continually evaluated and are based on historical experience and other
factors, including expectations of future events that are believed to be reasonabl8 und@r the
circumstances.
Critical accounting estimates and assumptions:
The Charity makes eslimates and assumpttons concèming the future. The resulting accounting estimates
and assumptions will. by definitton, seldom equal the related actual results.
Useful economic life of tan ible fixed assets
Useful economic life is inline with the accounting policy. In setting these policies management will
consider the industry average of the asset life and the number of years they expect the assel to be in use.
Allocation of su
ort costs
Support costs are inline with the accounting policy. In setting these policies. management consider the
resources needed for each activity and allocate the costs on a income percentage basis.
Income from donatlons and l•gacies
2025
2024
Donations
Donations in Kind
Legacies
Govemment Grants
610.842
187.019
315.000
13.870
1.633
10.000
1.064
621.906
517,522
The comparative figure includ85 £16,852 of restricted income.
Government grants r8C8ived in the year amounted to £1.064 {2024: £1,633} relate to the Bus Operator
Grant. There were no unfulfilled conditions or other contingencies attaching to the grants that were
recognised in income.
The charity did not benefit from any other forms of government assistance during the year (2024: £nil).
40

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Alzheimèr's & Dèm•nlla Support SeNice6
NOTES TO THE AcCOUP￿s
FOR THE YEAR ENDED 31 MARCH 2025
Expwdlture on ralslng funds
2025
2024
Wage5 and Salari85
Other fundraising eosts
102,739
28,651
49.199
19.713
131,391
68.913
7 Costs of Charltabl• A¢lMtI¥¥
2025
Dir•ct
activitiès
2020
2025
Tt)lal
2024
Total
Suppgrt costs
Summary byfvnd typè
Day Car&ryransport
Supporl at Hornglsumrt at Home Plus
Post Tha9ngth Supp)rt
DeMen￿a Coordinators North Kgnt
DenMen1￿ CooTdinatgrs West Kant
C*rnenlia Buthjy
DVH Bridging Service
ol￿r act1￿lIeS
233,089
622,085
233,799
552,399
369,736
30.276
206.429
20,242
70.691
165,415
80,703
165,960
96,082
7.995
65.658
10,446
303,780
787,500
294.502
718,359
465,618
38,271
272,087
30,688
273.173
795.056
278.870
711,153
389.220
52.650
191.530
8,836
2,268,055
642,950
2.911.005
2,7C4).491
The ¢omparats"ve figure includes £48,485 of èxpènditurè fnm restrbcted funds.
Dlrect costs
2025
2024
Wages Salaries
Stalf Training
Stsff Hornè WorkltvJ Allowance
Recwitm&nl
Volunleers
Travel costs
Transport costs
Cliant acllvllles
Client acliwtie5- AGE UK
Printin9, P)staga and stail)nery
Telephone
Equlpment
Profession81 lees
IT Costs
Licènces and subs¢ripti¢>ns
Sundry
¢ountancy- Salary administrathon costs
1,831,337
1,974
9,219
3.792
1,001
72.362
14,238
96.510
79,882
22,478
40,336
5,164
9,066
61.722
1,037
13,555
4.382
1,739.067
5,967
8,312
9,079
74,664
20,075
88,719
79,882
20.002
44,752
5.172
57,015
2.999
4.165
13,625
2,268,055
2.182,725
42

Althgirngrfs S 0om•nlla Support S•ryl¢
NOTES TO THE ACCOUNTS
FOR THe YEAR ENDED 31 MARCH 2025
7 Costs of Charflablg Aclivltig• l¢ontlnu8dl
2025
2024
Car¢r4 Ajsttsmènt & Support costs
Wages and Salaries
Staff Training
Recruitment
staff Wtlfare
Cliènt 8etivitiès
Community Calé Conwmables
Rent and Rates
Repairs anil rer￿￿1$
393.537
17.168
282,548
14.5
7.872
1.s24
6.702
15.355
13.894
19.528
14.830
13.750
21,529
1,958
24.953
11.371
12.625
21.6
Insurane
Cleaning
Travel costs
Printing, m?rkèting. poslaga and stationery
Tèlèphon•
Equlpmenl
Prol&ssKJnal lee5
IT costs
Bank ¢har9$S
Bad debts
LicerKes and subscriptign
Sundry
Dèprèaation
Loss on dlsposal of fixed assets
Governance ¢￿ts
- Auditorf¥ r*munèraiK)n-audit I￿$
- Auditorf$ rèMUn•rat￿-oth￿r accouniaJKy seryices
- TrLtstee meeting and training ex￿n8¥S
4,012
7,421
8.392
687
6.355
97
336
11.727
13,423
53,662
2,089
5.399
8.993
967
17.189
102
8,145
15.704
54.044
677
9,300
620
7.635
8.700
588
3.4n
642.950
517,766
8 Staff ro•t¥
2025
Gross salar￿$
Social sè¢uilycosts
Penslon costs
2,105,849
188,203
45,283
1.891.137
142.È154
37,223
2,319,335
2,070,814
The average numt*r of ernpknyéès linejuding part tlme w￿￿ers)￿aS..
Dlrect charllat4e workers
Administrative staff
95
92
102
99
Onè Èmplo￿ recelved emoluments of bets¥een £60,001 . £70,000 in lh8 ￿ar ènd8(131 March 202512024: no empbyees earned
total emplo￿ benefrts exceeding £60,OWI.
Twstee, ￿r any person conn8ctèd wilh a Truste8. recelvet1 any remuneration.
The charl1￿$ kèy managemènt ￿rsOnnel are the trustees, Ihe Chief Executwe 0[￿er5. th? ch￿f Operating Officer, the Service
Dèv6k)pmen( N*nager, the CEmentl8 Care Manag?r, thè Dèmèntfd Support Manager. the Flnance Manager and the Marktstin9 &
Communi¢atsons Managèr. Total enk)luments, Includiro employerfs pension ¢onlribulh?ns and social tscurity contributions pa(d lo kèy
management Fersonnel were £303,10012024.. £209.7881.

Althelmefg & Oementi• Support SgThlc•s
NOTES TO THE ACCOUNTS
FOR THE YEAR ENDED 31 MARCH 202S
Tangiblè fu•d ass•ts
Fffthold
Iwjd and
bulldlngs
Long Tenn
Improvem￿ts
Flxlure &
Flttlngs
Offlc•
Equlprnent
Motor v•hlchs
Cogt
At 1 April 2024
Additions
DIspos81s
300,000
152,935
11,957
127,031
1D6,107
63.044
5.097
{ 8721
749.117
17,840
13,2191
12,3461
31 March 2025
300,000
164.892
125,471
106,107
67.268
763,738
prKlatlorb
Al 1 April 2024
Di5posa15
Charge for the ye81
5,600
3.987
63,147
12,1101
17.358
46,056
33,220
4321
8.232
152,008
12,5421
54,044
2,800
10.642
15,012
At 31 March 2025
8,400
14.629
78.395
61,067
41.020
203.510
book valu•
At 31 March 2025
291,600
150,263
47.L176
45.040
26.249
560,228
At 31 Mareh 2024
294.400
148.948
63,884
60.052
29.824
597,108
10 Dèbtors
2025
2024
Fèès for S6MCA8S
prepay￿￿nts
Accrued (Grft AHI)
101,756
35,204
1,492
85.521
10.325
I38.￿2
95,846
11 Credltorn: amounts falllng due within one yeaT
2025
2024
Arnounts duè to suppliers
PAYEINI
Accruals
otTr￿T creditors
45,094
36.674
28.785
65,46e
24,037
33.&50
29,554
63,462
176,019
1SO.t103
I￿l￿d￿l in other creditors is defèrrèd ine4)mè. of whlch the movement is as folh)w&
2025
2024
Balance at 1 Apn'l 2024
R&kased to irthme
47.n8
59.959
112.1811
Balan¢9 * 31 March 2025
47,778
47,778

Alz￿lm•￿• & D•montla Support Ser¥lc
NOTES TO THE ACCOUNTS
FOR THE YEAR ENDED 31 MARCH 2025
12 Mov•mnt In fund•
Rgstrictgd funds hokl amounts received lor specrfK activities and exFenditurÈ on thosè activitiès is sat against Ihose amounts.
Unrestrictgd funds comprlsè donatlons aThJ Ir￿rne recelved for general ol the Charity.
rr8nsfers
1 Aprfl 2024
31 Mar¢h 2025
Unr••trlct•d fund8
General Reserve
DgsvJnatèd lutsjs
1.181.217
3,016,769
12,927,030)
147,0001
47,000
1.223,956
47.000
Tot41 unRsfrl¢(ed fund$
1,181.217
3,016,769
12.927,0301
1,270.956
R49￿cl•d funds
Britannia Refired Metals
)rrisons
Co op- Sln9iThJ back the rnemorfes
Rana donation
Branton - In
Biz Giv
W•bsTt8 gardon campalgn- Molh8rs day
{501
I1,￿3)
11,9451
14101
11,0001
11.1101
16911
1,563
1.945
410
3,000
1.110
691
8eacon Garden
Ebbsfloèt Dèvèlopmènt Cowation
In menw)ry ol VArgaret Kirby
2.650
1,000
12,6501
11.0001
Bilham.. ActI￿1ty packs & Aboltt Klè Boxas
Salui(Joy Carers re Beacon Garden
NHS Kent & I￿￿aY ICB.. Kent Dernenlia Action Alliance 2024
KCF
HEIT BD Lirnitsd.. Donati9n lor ADSS Wèllbèing S•Nlces
Diana Plants
Cad(•tt- Gard8n
KCC Acilve Kent and Medway
Trevor and ￿rga￿l Miller- Gaiden
Evan$- Gard
Tlmms- Garden
Masonk Chariiable
Kent Cornmunty Foundation
Don31ions r•pJrt- RèstrKt8d lor gard8n
Dariford BoTothJh Council- UK Shared Prosperity Fund
Robert and SteF*en Clarke for Support Group
Ebbsneet- Beaeon Christmas Activillès
CLWP- Slnging Back the Memories
Port ol London AuthoTlly- Donation for Cargrs PF¢r Support Grtjup
HSBC- we￿18 redesign
Bilh
Bilhan
C¢>op- SlngiTrJ Back the ￿MritS
SoUt￿M Gas Nalwork
12961
1901
{ 2,0001
{ 8.0001
{ 1,1001
1201
11,0001
1495}
Iso)
1450}
1251
112,981)
{ lo.0￿)
156}
19,6201
11,0501
15(M)I
13.5631
90
2.000
8.000
1.100
20
1,000
495
25
45.000
10.000
32,019
25,000
1,050
15,380
3,563
5,OCM)
24.946
5,000
18.946
16,0001
572
500
101,269
1351
537
500
53.655
147,6141
Totsl rp¥triet¢d funds
10,71S
230,687
1115.3651
126,037
Totsl funds
1,191.932
3,247.4S6
13,041395)
1,391993

Alzh•lmèrf$ & DemeTrtla S¥pport Servie•s
NOTES TO THE ACCOUNTS
FOR THE YEAR ENDED 31 MARCH 2025
12 MovgThnt In lunds {conllnu•dl
R•strlcted Fund balances to be Lrtiliséd in firtur8 p•rl¢)ds
ny signifrant cawry-forward balano¢s primarily relate to onoKJiro wDiects Ihal ￿11 ￿ntinUe into the r￿t financial yoaT.
T￿ R•strlctsd Fund¥ orn woed as follows:
Ma8onl¢ Charltable: Funds awarded lor tsur Damantla Welltelng programme in K*dway.
Darfford Borough Councll- UK Shared Prosperlty Fund.. Funds awarded to support DartfoTd to t*corne demenlia friendty. This enabled ts d81ivery
of Iiaining to retailers aThJ o)mmtJnity groups. and the conduct ol dementia friendly audits.
Port of Londorn Aythorlty- Car•rs Peer Support Group: Funds to ènablg th• conunuation for another y¢?r of our GraV￿ham-baS8d carers support
group5.
HSBC - Wèbslte r•d•8lgn: Funds received lo support the redèsign and developThenl of Ihe charity's websit•, 8imgd at 8nhanclng lundraisirKJ and
marketing cawity.
Bllham.. A donatitsn to ènhanc& Ihe SUPFth provid&d through our SupFQrt at Home Service. i￿lUding saasonal aCtI￿tY packs for service users to enjoy
with th81T Suppxjrt Workers and families.
Co-op- Singlng Back thè Memorfes: Fund5 to contribut8 to th8 running costs of our popular Siroing Back the V£mo¥￿5 groups across Grav8sham.
Southern Gas N¥lworK. Funds awarded lo support peD￿e wrfh demonlla In Kent by improv¢ng ener9y safety allèvKadng fuel poverty. Thi5 include5
provKlir9 Staff training on energy safety, hostirrtj wmrnunity ev•nt* and offertng p6rsonallzed advi¢e to wtmce users.
Dèslgnated funds trj be ullilisod in fvturè perlodg
As rts)ted in the Tru5tees' rewJrL the Tru¥lees have decided to desHJnak a ftjnd foT the followirvJ future expenditurè..
- laplops £22.0(10
- walkway £15.WO
- ¢xpendtture for website and ¢ontsnt crèation £10.000
This fund is expectsd to stsrt 19 tré utilisad In the nexl 12 month5.

Al2h•lm•r'8 & Demenua Support 8eNIc•s
NOTES TO THE ACCOUIfft8
FOR THE YEAR ENDED 31 MARCH 2025
12 Movgmgnt In fvnd8 IcontSnuedl
Prgvk>uB ygar
f Apffll 2023
In¢om¢
Exp•ndllurn
31 Alareh 2024
Unrestrfcled funds
Genèral Rè5eNe
D8signated F￿d$
664.759
190.000
3,047.377
12,720.9191
190.000
1190.(K)01
1.181,217
Totsl unrestrictod funds
854.759
3.047.377
12,720.9191
1.181.217
R•strfict•d funds
Heaver Famitydonation - for 51aff
John Lewis- Christmas Adivty
Britannia Refined Metals
Kyndi Christmas donatlon
Morrisons
Kenl Comrnunty FOUnda￿On
co￿p- Singing lyack Ihè memoiiss
Rana donation
Branlon- In memorium
BE Giv
Websitt garden camp8lgn- K4)thers day
FP ThUrs￿n re Staff Party
5.(KJO
1.333
250
250
1.563
3.000
{ 5.0001
{ 1.3331
12001
12501
50
1.563
13.0001
410
1.000
1,110
691
300
410
1.000
1,110
691
13001
B8acon Garden
CO-OP
T¢sCO
DHUSainsburys
Amokj Cb
John Lewis
Screwfix
Ebb5fket De￿lopment Corporation
In memory ol lkngaret Kirby
Edward Gosilry AL¥)ut Me Boxes
Kent Commurrity Foundation- Post DAgnostic Support
NHS Kènt & I￿(￿VaY DAA Evant
Chilthwck Trust Carers Group
Bilham for activlly packs & At¥Jul Ve Boxes
Sue Frost Wellb&ing Activities
Main GraAis Lottery cgronat￿n and Kindr8d Splrfts
SEKSEUI lor PDS Groups
1.622
1.(K)O
1,526
1,(K)O
3,￿0
s.(M)o
2.650
1,000
969
5,000
2.300
10,000
303
300
2.633
4.145
11.622}
11,000}
11,5261
11,000}
13,0001
15.0001
1.0(10
15.0001
12,3001
(lo.￿0>
171
IKJOI
{2.5331
14,1451
42,348
16,852
148.4851
10,715
897,107
3.064229
{ 2.769.404>
1.191.932

Alzhelrnerf• & Debhgnth Support Sen*lce8
NOTES TO THE ACCOUNTS
FOR THE YEAR ENDED 31 MARCH 2025
13 Analy81N of not •u•ts bgtw•on lundg
Unre5trfctedfunds Rtslrict•d tsnds Tolal fund$
2025
2025
2025
Flxed assets
Current assets
Cuffttnt LKqblllD¢S
560.228
880.747
1176.0191
560,228
1.￿.784
1176,019}
126,037
Totsl A￿tr￿
1,264,956
126,037
1,390.993
Unreslrf¢ted fumls R•stiYct8dlunds Total funds
2024
2024
2024
Fixèd assets
Currenl assels
Currenl liabilitl8S
597.108
734.512
1150.4031
597.108
745,227
{150.403}
10.715
Total net asgets
1.181.217
111.71S
1,191.932
14 R•lated pabty transacllon•
Expgns95 totallirrfJ £TT wore relmbursed to Or￿ trustee fortr￿1 ?XFens•s12024: £591
t*Jrin9 the year the Charfty er4Jaged the seThI￿8 ol Ni¢ots Fye Coathing Ltd. The sole dlreclor ol the company. Pyg, is
eonsKJ&r8d a dose family of the Chartws CEO. Katie Antill. In the year, £12.215 was paid to thè compartyfor training12024.' £4,127 for
training}. At the year end, £6,804 was due from Ihe Charity to Nicola Pye Coaching Limited. and is ind￿Jed in Arnounts du8 to
Suppliers in Note 1012024.. £nil outstandingl.
15 c￿lIa1 commknnts
2025
2024
Contra¢tual commltments
17.472
At 31 March 2025. Ihe Charity had ￿pital commitments in re3pect of the r¢dg$ign of ils websiie.