2022-03-31-accounts

Registered
number:
08407852

HEALTHWATCH
ISLINGTON DIRECTORS'
REPORT
AND UNAUDITED
FINANCIAL
STATEMENTS FOR
THE
YEAR
ENDED
31
MARCH
2022

D
S
Burge
&
Co
Ltd

Healthwatch
Islington Company
Information For
The
Year
Ended
31
March
2022

Directors	DrJanaWitt
	MrRalphHughes
	MrsAngelicaLarkin
	MrEwanMacLeod
	MsKateOverall
	MsChloeWright
Secretary	MsEmmaWhitby
CompanyNumber	08407852
RegisteredOffice	6‑9ManorGardens
	London
	N76LA
Accountants	DSBurge&CoLtd
	CharteredAccountants
	23ChilternDrive
	Surbiton
	KT58LP

Page
1Page 1

INDEPENDF EXAMINER'S REPORT TO THL TRUSTEES OF HEALTHWATCH ISLINGTO llldcpendtnt tiamiDer'5 rewirt ¢0 Ibe trusttts of Healthwateh I￿[￿g¢0￿ Cthe Compally.) rewrt to the ctMTity In￿ on my examination of the accounts of the Company for the year wded 31 March 2022. Re5pon5ibilities and basis of report As thc ch￿ily,S trustee5 of the Company (and alw its diie¢lo￿ for the puT￿Se5 of u>mpany lawl you are responsible for the prepavdtioll of the accounts in aLwrdance with the requiretnents of th¢ Companics Act 2006 I'the 2(X>6 Ac¥). Having satisfied t￿Y￿]f the accounts of the Compatjy 8rtTHA required to ￿ audited under Part 16 ofthe 21Y)6 Act and are elL8iblc for indeFthdcThi cxatninauon: I T¢￿rt in re5pectolmy examination of your chariiy's accounis &$ Carried out under %ction 14) of the Ch8riii&s Ael 2011 (Ihe 2011 Ati'l. In Carrying out my examination I havc followed the Dircctiotss given bv the Chwrity Commission widcr section 14i{il Ib} of the 2011 Ad. Ind¢ptnd¢Nt eXa￿l￿er,5 Statement Since your charil) s gross incornc cxcceded £250.0(M) jollr exatniner Tllust be a member of a Issted iK>dy. l confirm that l am qualifjed io undertake the examination beLxuse l am a regirtered member olThe Assotiation <>f Cenifsed Chartertd Accountsnts which is onc of the listed tKMIie. I have to]nplet¢d my CXw￿1nati0n. l ¢onfitm that no tnatrs haye come to my atteniion in connection with the ex8mination giving me cause to believe= accouniing rec4)rds wue kept in restctof the C¢)mpny 0$ r￿Uirtd by section 386 of the 2006 A¢¢- tsr the accounts Ik) not accord with those rttords; or the accounts {) not rornplTr ￿lth the accounting requirtmthts tsfsertitsn 396 of the 2006 Aci other than any requirement thatthe accounts give a true and fair ￿leW which 15 not a matier considered as part of an inde￿ident examin&ion" or thc aceounts have not prepared in ac£ordance with the mtthods and prin¢iples ofthe Statement of Rettsmm¢nded Practicc for accounting )d rep)rting b}, chATiiies lapplicable to charities preparing their aceounts in aceordat)ct with the Fin]cial Rewrting Stand8Td applicable in the UK and Republic of Ireland {FRS 102}]. I have no concerns and have come across no other malters in conncciion with the exarnination to which att￿tion should be draMTr in this rq)ort in order to enable a ptoptr unde]st#nding of the aecount5 to be reached. Sophie Jortes FCCA The Ass(Kiation of Certified Chartcred AccouDiants Robert A. Price F. C. C. A. 39 Etchingham Park Road Finchley London N3 2DU Date= 31 August 2022 Page 2

Healthwatch Islington Company No. 08407852 Trustees’ Report For The Year Ended 31 March 2022

Directors Report

Healthwatch lslington is a Charitable Company Limited by Guarantee, set up in February 2013. lt is led by a Board of Trustees, has a staff team made up of five people and a volunteer team of around 20. We are here to influence health and care commissioning in and around lslington and to provide local residents with information about local services and their rights to access those.

We are part of a network of Healthwatch organisations across England. We are working for the best health and social care for local people. We aim to:

• collect knowledge that reflects the diversity of needs and experiences within the borough and encourage people to feedback their honest views on services,

• use the evidence we gather to influence service delivery, provision and commissioning for the benefit of local people to improve their experience,

• reach out to and empower our local community to be informed about and involved in local services and exercise choice in taking up services, including supporting them to get on-line to do this

• support the independent assessment and audit of local services.

2021-22 Activities and Achievements

We know many people are experiencing very difficult times with the ongoing impact of the pandemic, increasing inequality, and now the cost of living crisis. Many of the residents we have heard from this year have expressed concern about rising costs for gas and electricity. Working together with our community partners, we have supported these residents to access the Seasonal Health Intervention Network for the help they need with their energy bills. Concerns about access to dentistry remained high throughout the year as dentists struggle to meet demand for NHS services. Our signposting team helped many Islington residents find NHS dentists. We sent some to dentists outside the borough, and liaised with specialist organisations in cases of severe need. We also continued to hear concerns about non-emergency patient transport services. This seems to have settled down again but we have been sharing our concerns with other Healthwatch across the country and with national partner, Healthwatch England, to ensure that NHS England policy better reflects resident needs.

During 2021-22 we continued to talk to residents in virtual meetings, over the phone and to support small numbers of residents face-to-face. Overall, we engaged with over 2,200 residents. We gathered views on accessing health and care, experiences of Long Covid, and the impact of the pandemic.

Our Winter Wellness campaign, funded by North Central London Clinical Commissioning Group, helped us to reach 587 residents to share information about vaccinations for flu and Covid, tips for staying well during cold weather, and signposting to financial support. We continued to highlight the potential benefits of vaccination to local residents, reaching 150 people through a hyperlocal project funded by Islington Council, and delivering workshops to 100 students including unaccompanied

Page 3

minors from Somalia, Eritrea and Afghanistan at City and Islington College with colleagues from public health, Islington Somali Community and Eritrean Community in the UK.

We continued to advocate for more inclusive services in general, and more inclusive mental health services in particular, through our positions within local commissioning structures. We co-designed a guide for local providers and commissioners, sharing top tips from across sectors for making mental health services more welcoming and inclusive to people from all backgrounds.

We are incredibly proud that this year, our volunteers received national recognition when Healthwatch Islington won the ‘Celebrating our volunteer team’ category in the Healthwatch Awards 2021, which were run by Healthwatch England. It’s the second time we have won this award and we feel both lucky and grateful to have volunteers of such high calibre. Responding to the emerging crisis in dentistry, our volunteers contacted all local dental practices to see which practices were taking NHS patients. They also visited local pharmacies to see how accessible they are for disabled people, including those with sensory impairments. And our Team of Digital Champion volunteers supported 178 residents to access digital support on topics including online safety, using e-consult to access a GP, and NHS vaccine passports.

We’re concerned about how difficult it is to navigate many NHS websites, and the huge number of apps available. We’re keen for local providers to test their online tools with residents who are less digitally confident so that services can be more inclusive, and we continue to advocate for the digitally excluded. It is not acceptable for public services not to offer alternatives to digital access. We thank everyone who has been in touch with us this year and kept us all going through this challenging time. We also thank our funders, and particular thanks again to Healthwatch Islington’s volunteer team, and our dedicated staff.

The coming years are likely to be very difficult for local residents and for service providers, with increasing numbers of people experiencing poverty, and demand for services outstripping supply. Islington already has extremely high rates of child and pensioner poverty and this will continue to exacerbate health inequalities in our borough. We will continue to strive to reach more residents and work with local providers to be increasingly inclusive. We were really thrilled to be awarded a new contract to continue to deliver Healthwatch in Islington. Our priorities for 2022-23 include raising awareness of the impacts of high blood pressure, improving inclusivity in local services and expanding our digital inclusion work.

For more information, see our Annual Report to the Secretary of State for Health: https://www.healthwatchislington.co.uk/report/2022-06-30/our-annual-report-2021-2022

Risk and Reserves policy

Board members regular review our risk register and take a proactive approach to risk management. A risk assessment is carried out for all new work, this includes consideration of safeguarding implications, and will continue to include considerations for social distancing and infection control. Our aim is to use the resources available to us in the most effective way possible, Healthwatch lslington holds reserves as part of its responsible approach to finance. The Board decides what should be held and why and review this on a regular basis. The Board may agree to draw down on reserves where emergencies or unforeseen circumstances arise. and at year end our unrestricted, undesignated reserves stood at £97,115 (four months). Full reserves stood at £214,561 including

Page 4

£78,946 of carried forward restricted reserves and £38,500 of designated reserves to cover costs including potential redundancy.

Finally, we’d like to thank those Board members who stepped down at the end of March 2022, Rosalyn Davies, Judi Byrne, Elena Miranda and Annie Pannelay. Annie remains in touch and in 2022 has helped us set up our first corporate volunteering event. Our Board are all acting in a voluntary capacity, and although we cover expenses, we have not made any payments to trustees.

Page 5

Healthwatch Isllngton Company No. 08407852 Dirertor5' Report For The Year Ended 31 March 2022 The dirertors present thelr reprrt and the finanaal ststernents for the year ended 31 March 2022. stknm•nt ol Dlr•¢tors' Respwslbtiitles The dirertors are respOn￿ble for preparfng the DtreCtC￿, Report and the finaDciol slotunents in accDrdance wth applicab law and regulations. Company law requires the director5 to prepare financvdl statements eath financial year. Under that lav4 the Oirector5 have elected to prepare the financièl statements in accordance with United Kingdom Generalw Accepted Accounting Prartice (United Klngdom Accounting Stsndards and applicatAe law)- Under company law the diredors must rTDt approve the financlal statements unless they are 5otished that they give a true and falr view of the state of affair5 of the company and Df the suwlus w deficit of the company fcr that period. In weparing the finandal statements the directors are requlred to.. selert suitable accountin9 polties and then appty them consistently. make Judgment5 and accounting e5tifnBte5 that are rÈasonable and pnJdert.' prepare the finanual ststernents the goin9 concem bay5 unless (c is inapwopriate to presume that the company wèll COn￿n￿e in buslness. The directors a￿ responsible for keeping adequate accounting recowds that are suffitient to show anl explain the campary's transactions antl dlsclose wlth reasonabk acturacy at any time the finanaal position of the Company and enable them to ensure that the financial statements tomply the Companies Art 2006. They are also responsible for safeguarllno the ssets of the company and hence for taking reasonable steps for tkE pre¥￿ty"On and detection of fraud and other irregvlarifies. The directors who held office during the year were as lollows: Ms Rosalyn Dawes Dr Annie Pannday Dr Witt Mr R)Iph ￿UgheS Dr Elena Mirznda Mr5 Angelica Lartin Mrs Judith Byrne Mr Ewan MacLeod Ms Kate Overall Ms Chloe W￿ght RFSTGNFD RESIGNeD 2710712021 0511012021 RESIGNED 2210312022 RESIGNED 2210312022 APPOINTED 2210312022 AppoipifED 2210312022 AppoipifED 2210312022 small Company Rule• This repDrt ha5 been prepared in accordance with the special provigons rebb.ng to £ompanies subjett to the small companies reglme within Part 15 01 the CDmpanlÈs Act 2006. On behalf of the board Dr Jana Witt Dirertor 31105J2022 Pag2 6

Healthwatch
Islington Accountant's
Report For
The
Year
Ended
31
March
2022

Chartered
Accountant's
report
to
the
directors
on
the
preparation
of
the
unaudited
statutory
accounts
of Healthwatch
Islington
for
the
year
ended
31
March
2022

In
order
to
assist
you
to
fulfil
your
duties
under
the
Companies
Act
2006,
I
have
prepared
for
your
approval
the
accounts
of Healthwatch
Islington
for
the
year
ended
31
March
2022
which
comprise
the
Income
and
Expenditure
Account,
the
Balance Sheet
and
the
related
notes
from
the
company's
accounting
records
and
from
information
and
explanations
you
have
given
to us.

As
a
practising
member
of
the
Institute
of
Chartered
Accountants
in
England
and
Wales
(ICAEW),
we
are
subject
to
its
ethical and
other
professional
requirements
which
are
detailed
at
http://www.icaew.com/en/membership/regulations‑standards‑and‑ guidance.

This
report
is
made
solely
to
the
directors
of
Healthwatch
Islington,
as
a
body,
in
accordance
with
the
terms
of
our engagement
letter
dated
.
Our
work
has
been
undertaken
solely
to
prepare
for
your
approval
the
accounts
of
Healthwatch Islington
and
state
those
matters
that
we
have
agreed
to
state
to
the
directors
of
Healthwatch
Islington,
as
a
body,
in
this report
in
accordance
with
ICAEW
Technical
Release
07/16
AAF.
To
the
fullest
extent
permitted
by
law,
we
do
not
accept
or assume
responsibility
to
anyone
other
than
Healthwatch
Islington
and
its
directors,
as
a
body,
for
our
work
or
for
this
report.

It
is
your
duty
to
ensure
that
Healthwatch
Islington
has
kept
adequate
accounting
records
and
to
prepare
statutory
accounts that
give
a
true
and
fair
view
of
the
assets,
liabilities,
financial
position
and
profit
or
loss
of
Healthwatch
Islington.
You consider
that
Healthwatch
Islington
is
exempt
from
the
statutory
audit
requirement
for
the
year.

We
have
not
been
instructed
to
carry
out
an
audit
of
the
accounts
of
Healthwatch
Islington.
For
this
reason,
we
have
not verified
the
accuracy
or
completeness
of
the
accounting
records
or
information
and
explanations
you
have
given
to
us
and
we do
not,
therefore,
express
any
opinion
on
the
financial
statements.

Signed

----- Start of picture text -----
D
S
Burge
&
Co
----- End of picture text -----

31/05/2022

D
S
Burge
&
Co
Ltd Chartered
Accountants 23
Chiltern
Drive Surbiton KT5
8LP

Page
3Page 7

Healthwatch
Islington Income
and
Expenditure
Account For
The
Year
Ended
31
March
2022

Notes TURNOVER Costofsales GROSSSURPLUS Administrativeexpenses OPERATINGSURPLUS Otherinterestreceivableandsimilarincome SURPLUSFORTHEFINANCIALYEAR	2022 £ 265,062 (33,188) 231,874 (205,849) 26,025 30 26,055	2021 £ 293,428 (78,232)
		215,196 (198,115)
		17,081 49
		17,130

The
notes
on
pages
7
to
8
form
part
of
these
financial
statements.

Page
4Page 8

Healthwatrh Isllngton Balance Sheet As at 31 Marth 2022 2022 2021 Tangible Assets 597 1,282 597 1.262 CURREiif ASSETS DebtotS Cash at bank and In hand 47,569 171.955 128,441 219.524 129.281 Cr¢dSlors: Amount• FJlllng Dy• Wlthln One Year 185,4511 121.948) NET CURRENT ASSETS (LIABILMES) 134.0?3 107,333 TOTAL A55Ef5 LESS alRREMT UAWLMES 134.670 108.615 NET ASSETS 134,670 108,615 Income and Expendliure Accourt 134,670 L08,615 MEMBERS. FUNDS 134,670 L08,615 For the year ending 31 March 2022 the ccrfnpany was entitled to eXem￿on from audit under seclion 477 of the Companies Acr 2006 relatino to small ujmpanies. The members have not reqUI￿d the company to obtain an ￿dTrt in xcordance with section 476 of the Companies Art 2006. The dirertur5 acknoW￿￿ge their respo1￿bIlItieS f+y c¢m￿y1n9 the re4u1r￿errtS of the Act respott to accounting records and the preparntion of accounts. These accounts have been prepared in accOrdèn￿ with the pro¥i5ion5 applicabk ts cixnpanie5 5ubjett to the 5rnall companie5, regime. On behalf ofthe board rjanaw threttor 311QSI2022 The notes on pages 7 to 8 fomi {* these flTrantlal statements.

Healthwatch
Islington Statement
of
Changes
in
Equity For
The
Year
Ended
31
March
2022

Asat1April2020 Profitfortheyearandtotalcomprehensiveincome Asat31March2021and1April2021 Profitfortheyearandtotalcomprehensiveincome Asat31March2022	Incomeand Expenditure Account £ 91,485 17,130
	108,615
	26,055
	134,670

Page 10Page
6

Healthwatch
Islington Notes
to
the
Financial
Statements For
The
Year
Ended
31
March
2022

1. Accounting
Policies

1.1. Basis
of
Preparation
of
Financial
Statements

The
financial
statements
are
prepared
under
the
historical
cost
convention
and
in
accordance
with
the
FRS
102
Section 1A
Small
Entities
‑
The
Financial
Reporting
Standard
applicable
in
the
UK
and
Republic
of
Ireland
and
the
Companies Act
2006.

1.2. Turnover

Turnover
is
measured
at
the
fair
value
of
the
consideration
received
or
receivable,
net
of
discounts
and
value
added taxes.
Turnover
includes
revenue
earned
from
the
sale
of
goods
and
from
the
rendering
of
services.
Turnover
is reduced
for
estimated
customer
returns,
rebates
and
other
similar
allowances.

Sale
of
goods

Turnover
from
the
sale
of
goods
is
recognised
when
the
significant
risks
and
rewards
of
ownership
of
the
goods
has transferred
to
the
buyer.
This
is
usually
at
the
point
that
the
customer
has
signed
for
the
delivery
of
the
goods.

Rendering
of
services

Turnover
from
the
rendering
of
services
is
recognised
by
reference
to
the
stage
of
completion
of
the
contract.
The stage
of
completion
of
a
contract
is
measured
by
comparing
the
costs
incurred
for
work
performed
to
date
to
the
total estimated
contract
costs.
Turnover
is
only
recognised
to
the
extent
of
recoverable
expenses
when
the
outcome
of
a contract
cannot
be
estimated
reliably.

1.3. Tangible
Fixed
Assets
and
Depreciation

Tangible
fixed
assets
are
measured
at
cost
less
accumulated
depreciation
and
any
accumulated
impairment
losses. Depreciation
is
provided
at
rates
calculated
to
write
off
the
cost
of
the
fixed
assets,
less
their
estimated
residual
value, over
their
expected
useful
lives
on
the
following
bases:

Fixtures&Fittings	4years
ComputerEquipment	4years

2. Average
Number
of
Employees

Average
number
of
employees,
including
directors,
during
the
year
was
as
follows:
5
(2021:
5)

3. Tangible
Assets

Cost Asat1April2021 Additions Asat31March2022 Depreciation Asat1April2021 Providedduringtheperiod Asat31March2022 NetBookValue Asat31March2022 Asat1April2021	Fixtures& Fittings £ 411 578	Computer Equipment £ 4,066 ‑	Total £ 4,477 578
	989	4,066	5,055
	145 247	3,050 1,016	3,195 1,263
	392	4,066	4,458
	597	‑	597
	266	1,016	1,282

Page 11Page
7

Healthwatch
Islington Notes
to
the
Financial
Statements
(continued) For
The
Year
Ended
31
March
2022

4. Debtors

. Debtors
Duewithinoneyear Prepaymentsandaccruedincome Netwages . Creditors:AmountsFallingDueWithinOneYear Tradecreditors Othertaxesandsocialsecurity Othercreditors Accrualsanddeferredincome	2022 £ 47,353 216 47,569 2022 £ 849 1,320 2,897 80,385 85,451	2021 £ 840 ‑
		840
		2021 £ 3,576 1,105 3,493 13,774
		21,948

5. Creditors:
Amounts
Falling
Due
Within
One
Year

6. Company
limited
by
guarantee

The
company
is
limited
by
guarantee
and
has
no
share
capital.

Every
member
of
the
company
undertakes
to
contribute
to
the
assets
of
the
company,
in
the
event
of
a
winding
up,
such
an amount
as
may
be
required
not
exceeding
£1.

7. General
Information

Healthwatch
Islington
is
a
private
company,
limited
by
guarantee,
incorporated
in
England
&
Wales,
registered
number 08407852.
The
registered
office
is
6‑9
Manor
Gardens,
London,
N7
6LA.

The
company's
charity
numbner
with
the
Charity
Commission
is
1173157.

Page 12Page
8

Healthwatch
Islington Detailed
Income
and
Expenditure
Account For
The
Year
Ended
31
March
2022

TURNOVER Sales COSTOFSALES Subcontractorcosts Otherdirectcosts	2022 £ £ 265,062 30,970 2,218	2022 £ £ 265,062 30,970 2,218	2021 £ £ 293,428 77,740 492	2021 £ £ 293,428 77,740 492
GROSSSURPLUS AdministrativeExpenses Wagesandsalaries EmployersNI Employerspensions‑definedcontributionsscheme Volunteertrainingandexpenses Stafftraining Travelandsubsistenceexpenses Volunteerrecognition Rent Computersoftware,consumablesandmaintenance Insurance Printing,postageandstationery Advertisingandmarketingcosts Telecommunicationsanddatacosts Accountancyfees Legalfees Consultancyfees Subscriptions Bankcharges Depreciation Sundryexpenses OPERATINGSURPLUS Otherinterestreceivableandsimilarincome Bankinterestreceivable SURPLUSFORTHEFINANCIALYEAR	162,107 11,832 8,058 388 280 5 160 5,016 2,316 1,406 708 2,242 3,607 3,480 371 2,255 163 143 1,264 48	(33,188)	154,842 11,307 7,290 31 ‑ ‑ 268 7,424 4,906 1,297 108 685 1,626 3,480 35 2,717 159 146 1,107 687	(78,232)
		231,874 (205,849)		215,196 (198,115)
	30		49
		26,025 30		17,081 49
		26,055		17,130

Page 13Page
9