REGISTERED COMPANY NUMBER: CE010251 (F,ngland and Wales) RLGKS'fERED CIIARITY NUMBER: 1172878 REPORT OF THE TRUSTEES AND UNAUDtrED FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 FOR SOLVA CARE L M Griffiths & Co Limited Chartei'ed Certified Accountants 1&2 Merlins Court Winch Lane Haverfordwest P¢mbrokeshire SA61 ISB SOLVA CARE CONTENTS OF THE FINANCIAL STATEMENTS for the Year Ended 31 March 2025 Page Chalr's Report Report of the Trustees Independent ExAmiller's Report io ststement of FinanclAI Actlvities Balance Sheet 12 Notes to the Flllalleial St*teD)tDt$ 13 to 18 Detalled Statement of FinAneial Artivltlés 19 to 20 SOLVA CARE CHAlli'S REPORT for the YeAr Ended 31 March 2025 This is our 9th Annual Report. As 2024 was the year that our 5-year National Lottery funding ended, the work became dominated by the need to secure ongoing funding. It continues to be rewarding to know that the vast majoTity of residents are happy with the 5UPPOrt we offer and would like us to continue. This report summarises some of our Gore aGtiviti¢s which Gan benefit local people, whilst we summarise our attempts to ensure that we have suffLcient thnds to continue with a fre¢ s¢rvi¢e. Our successes to date are thanks to the enthusiasm and dedication of our volunteers, staff and ttuste¢s who have enabled Solva Care to develop new ideas to support w¢llb¢ing and becoming an active partner in working with others both locally and across the Peninsula. Funding is necessary to pay for the hire of premises, activities, volunteer expenses and oulings as well as our part time staff who manage the co-ordination and administration of the work. Due to the generosity of doners, fundraising activities and our ability to secure short temi funding we can maintain the service until September 2025. Trustees are working hard to seek ways of securing further fi￿dIng and remain hupeful ihat one day to be predominantly sustainable. We will continue to update residents regularly via the village newsletter to keep everyone inforn]ed of our progress. Please wish us luck and support our efforts. We also note thal since the last report our role as host to Togcthcr for Changc (TtE). ¢nd¢d a8 ihey became a separate Community Inturoyt Company. We intend io continue our close working relationship and to utilise their research findings, The full range of their current projects can be found on their website https:Ilwww.tfcpembrokeshire.org Best wishes to all, Barbara Barbara Bale Chair Solva Car¢ Board of Trustees Page I SOLVA CAR REPORT OF THE TRUSTEES for the Year Ended 31 Marth 202S The trustees who ar¢ also directors of the charity for the purposes of the Companie5 Act 2006, present their report Thith the financiat statem¢nts of the charity for the year ended 31 March 2025. The trnslees have adopted the provisions of AccouThtitig and Reporting by Charities: Statement of Recon)mended Prdctice applic&ble to chArities preparing their aGGounts in accordance with the Financial Reporting Standard applicable in the UK and R¢publi¢ of Ireland (FRS 102) (eff￿tIYg I January 2019}. Eiecutive For the second year. thig report looks at our attempts to secur¢ ongoing fjJnding lo enable continuation of the Charity, following the ending of our National Lottery grant in March 2024. We summorise what we have achieved over the past year, and how we have worked with the community to continu¢ to provide our core activiltes. Twenty twenty-fourlfivg was the r￿st year of OUT Fiv¢-Y¢ar Strategic Plan {2024-29), in which we set our objectives to achieve the priority areas. These included continuing to deliver and extend our volunteering support and providing ongoing and new activities for individiials and groups, to maintain and enhance health and well-being. During the y¢ar we have been able to ext¢iid our programme and continue to forge constructive working relationships with other organisations and onununities to benefIt our wminunity and shar¢ oiir learning. The report outlines our continued commitment to research and evaluation And our approach to seeklng ways of ensuring our financial security and sustainability as a small charity. We finish by lookittg to the fvtwe for 2025126, whilst a¢knowledging the uncertainty f&Ged by the charity. Our 2024129 strategic p14n may be revi¢wed if longer term fLfftding becomes available. To date we bav¢ been successful as a small charity, and we are aware that we need to continuously improve on what we do to meet the changing needs of our community as well as share our learning and help others to create valuable suppoit s¢rvic¢s iii their own communities. Page 2 SOLVA CARE REPORT OF THE TRUSTEES for the Year Ended 31 Mareh 2025 OBJICTtVES AND ACTIVITIES Objeetlves 2nd aims The priorities we set for 2024125 - to meet our Strategic Plan 2024n9 l. Continuing to provide our ¢or¢ a¢tivity which involveg cowiectiiig people to ensur¢ that our older individuals ar¢ valued and have tailored support to live happy and fulfilled liv¢5 in th¢ir own hornes. and are able to enga8e ￿llY in community life. 2. Urgently securing ongoing knding to maintatn and enhance our service5. 3. To extend our reach and share our lekrning tr) adjacent communities in the Peninsula, specifically St Davids and LlanrhA#n. And to continue to contributt to third sector models of practice to benefit other grassroot5 rural coMmu￿tieS in Wales. 4. Continuing to evolve to rneet the needs of our community, within the scope of our a¢tivitie5 by providing additional events which focus on wellbeing, and which exi¢nd to all adults, (with a focus on older people) but whor¢ appropriat¢ include younger adults as participants or volunteers, Our achievements and activities 2024125 - (to meet Priorities l & 4 above) Solva Care have continued to support people in the Parish of Solva and Whitchurch with a vari¢ty of thiiigs. enabling thein to continue living in their own hom¢s and st&y part of the community, even if they do nol have fanuly nearby. Examples of support included b¢frigndingJ picking up prescrlptions, dog walking, shoppin& short respite for those caring for a fainily member, support to acce5S Statutory & other services. signposting and transport to local events. the surgery> Optician etc. We make it possible for people lo take part in Community life and attend events they would not be able to get to vlithout the help of transport. As well as the regular support detailed above, we a150 helped a person with a PIP (Personal Independence Payment) appeal and Universal Credits. Other suppoil inGludes Accessing hospital ts'ansport, assist with arrajiging outyatient appointments, paying extra bedrooni tax to th¢ local ¢ounoil and de&ling with utility ¢ompaiues. We provided inforniation aboul Care and support for a family with a relative living with dementia. We also assisted in fmding a clcaner for a couple not being quite able to keep on top of household Chores anymore. We helped another r¢sAdent living on their own to get some practical help at home &s well as keeping his family abroad informed. We advlsed on temporary care for a relative while the fplmily were away and helped organise bank appointments in Haverfordwest for a person who was not online and found telephone bAnking difficult. We also helped with applications for benefits and setting up Power of Attorneys. Volunteers The number of volunteers continues to stay slable, and we currently have more th¥J) 40 volunteers giving over 200 hourslmoiith. In the period l April 2024 to 31 March 2025, volunteers gave 2458 hours of support to about 50 People in and around Solva. Included in this figur¢ is 508 hours spent helping at ¢v¢nts organised by us. In addition, truste6s spent on av¢rage 38 hourslper month to attend pr¢pare rneetings plus administrative duties. Most of the volunteers retired but there are some who ar¢ still working and who help when th¢y can. We Tcgularly receive enquiIies aboth finding carers or respite care and give advice about what to consider when applying from support from Social Servi￿. We pass on inforniation about local trades people, gardeners, soliGitors, electricians, plunibLrs, CAB, Age Cymru aiid other organisations. On several occasion5 w¢ hav¢ also lent out wheelchairs and walkers which ur¢ kept in the Memorial Hall & Football Hub. Page 3 SOLVA CARE REPORT OF THE TRUSTEES lor the Year Ended 31 March 2025 ACHIEVEMENTS AND PERFORMANCE CharltAblé attivitie5 Activities & Ovtings We run our Friday Club ¢very Friday afternoon for two hours in the Solva Footb￿1 Hub, which is open to all. Up to 21 people (I l on average) attend and almost half of them live outside of Solva. The first half usually ¢onsists of s¢at¢d ¢x¢r¢ise followed by a qui4 bingo, craQ poetry, a tslk etc. mostly provided by local people The local Ukulel¢ band plays once a month. which is a popular event. In April 2024 we arran£ed an outing to fvfilford Haven Marina with lunch for people who do not otherwise get out of the village much. W¢ also orgatlised a salsa evening with refreshments at Tr y Felin in St Davids for the volullt¢ers, as a ttw)k you for all that they do. Th¢r¢ wei'e twcnty-two in total, and it a very enjoyable evening with salsa demonstrations by a local artisllmusician. Solva Care again hosted a concert by Sinfonia CyAnru in tbe Memorial Hall in May 2024. This time there w¢re four musicians playing wind in5trnments. Tickets were free and forty-three people attended. We served refreshments after the ¢onccrt, for a donation, and we also provided the musicians with R light meal. The Founder and previous Chair of Solva Care, Mollie Roach, was invited to attend a Royal Garden Paty at Buckinghatn Palace on 21 May 2024 and she invited the Co•ordinator to come Alon£. A well deserved recognition of all of Mollie's hard work. In July we arranged a very pleasont outing to The Bug Farm (near St Davids). Ten of us went to look around the ¢xlLibils, attend a biig demonstration and have lunoh in the café. Another vistt was to Pembroke Dock Heritage Centre & café in SLptLrnbcr 2024. Six people canie along and explored the collection and the model of the 'Empire strikes back. spaceship. In October 2024 we celebrated the International Day of Older Peopl¢ with cream tea, Gakes & line dancing in the Memorial Hall, an ¢i￿OYable and well-attended event. Projects We organised our Mouse Trail again in summer 2024 as an activity for families. We had fortyseven mice dotted around the village and as far as Whitchurch, We di5play¢d a giant mouse along the road by St Elvis Farni on the way into Solva. Mouse maps wcrc availahle in Bayview Stores, Window on Wales and online with links from our Ilacebook page. 'I'he trail ended on 31 October 2024. W¢ printed one hundred maps and sixty tri-fold leafiets to go with the three infonnation boxes placed around the village. We also organi5¢d Sparlding Solva in December 2024 for the 6th time. Ther¢ w4$ an Advent Window for ea¢h day in December apart from l December, when one road - Brodawel - as usual put on a great display of festive windows. Printed niaps were available in Bayvicw Stores. Window on Wales. the Memorial Hall and the Football Hub and could also be dON￿lOaded online. Pag¢ 4 SOLVA CARE REPORT OF THE TRUSTEES (or the Year Ended 31 March 2025 ACHIEVEMENTS AND PERFORhlANCE terDAI #nd external factors Working with others We interact with other community groups and local events. We bring pwple to the weekly Luncheon club Rnd Coffee morning, as well as help with volunteers for those events when needed. We involve lool people in our events, such as Friday Club, to do talks, provide light exercise, craft ¢t¢. The local Ukulele band comes to play OllC¢ a month, and the Pernbrokeshire Coast National Park ranger usually comes a couple of times a year to do a tau( and a quiz. Wh¢n w¢ have a special guest speaker we have slait¢d to spread the word wider, via posters, ¢mails, social media etc. We have close contsct with Solva Surgery and the Co-ordinator has a Toom there every Friday morning for people to drop in. We kocp learniiig and adapting what we do all the tirne. For instance. we have increasingly been asked to &gsist in dealing with statutory services, utility companies and applying online for blue badges, passport8, bus pa3SC5 UIG. Help with IT and completing online forms and signposting to entitlements is in¢r¢asing. In Jiily 2024 Solva Care had a tsble at the Edge festlval to pilot a joint questionnaire about the Solva Care Expansion Proje¢l with St Davids and Llanrhian. About 80 questionnaires were Gornpleted by people from all three areas. Solva Care attended and had a stall at a Coinmuiiity F.vent in St Davids City Hall on 22 October 2022 OTgaTrised by St Davids Commutiity Couiicil, to illfomi about what ￿ do and our on-¥uing joint Project. Over the win1¢r, November - March 2024, we organis¢d Warm Rooms - with refreslunenl$ and an old film - in Cooperation with Solva Community Council. They werc held in the Football Hub on Thesday afternoons and 7 people attended regularly. In ]￿lUary 2025, the Chair Co-orditthtor attended an Engagement Event organised by Together for Change - linked to the Wellbeing of Fukn Generations Act - in St Davids City Hall. The ViG¢-Chair attended the follow-up event later in the rnonth to do a short presentation about Solva Car¢. In January 2025 one of our volunteers contacted us about an organisation that she had got involved with called People Speak Up And their aim was: Connecting people and creating healthy• resilient communities through storytelling, spoken word, crcativc writing, and particlpatory arts. We referred three people that w¢ thought would benefit from this and visits ar¢ planned for April-may 2025, On¢ suggestion originating from the volunteer feedback questionnaire was to have another D¢m¢ntia Friends Bession, which we did in February 2025. All volunteers wei'e invited along with anyone else who was interested. The session was delivered by PAVS and 19 people attended. Also in February 2025, a freelance journalist contaGt¢d ug to participate ii) a program on BBC Radio 4 - Farming Today about people in the conllnunity supporting others. On¢ of our Associate Trustees aiid a person we 5UPPOrt a￿e¢d to participate and it came over very well. Solva CdtLS Co-ordinator a55i5ted Solva Community Council with planning a Conllnunity Inforniation Event in Solva Memorial Hall, which was held on 23 March 2025. The event was part of the "Wami Rooms S¢li¢me" and various OTgani5ations in the arca were invited to display their services, inoluding Solva CWE. Page 5 SOLVA CARE REPORT OF THE TRUSTEES for the Y¢ar End￿ 31 March 2025 ACHIEVEMENTS AND PERFORMANCE Aehievemellt of our oals 2. Urgently securing ongoing funding to maiDtaiD and enhHnce our services Our last annual report highlighted th¢ end of our National Lottery fL￿dIng granl and our plans to us¢ rns¢rY¢ fimds TryhiGh would enable us to continue se￿iCeS until September 2024. durlng which tirne we hoped to secwe an additional grant. The work during 2024125 has therefore been dominated by grant applications and seeking opportimities to secure fjjnding. In June 2Q24 we were successful in being awdrd¢d a grant from the Waterloo Foundation which enabled us to continue until March 2025. We wer¢ extremely gratethl to the Foundation 85 It provided more tim¢ to apply for larger grants. As the pror¢ss for large grants from th¢ Natio1￿1 Lottery can be lengthy. we ¢onsideffd the option of applying for a smaller amount from the Lottery, However, we continued to pursue the larger grant opportunity as additional tim¢ spent on lesser amounts would not offer long terni security. We did however also agr¢e to apply to the Enhancing PembTokeshirc fund together with St Davids and Llanrhian Communilies, This would have enabled us to start to develop our plans with th¢ olher two communities sooner. Funding however w&s eventually not made available. hence we continued with the 'People and Places, bid to the Lottery. Other attempts to raise fullds involv¢d a social fundraising event in November 2024, pr¢¢ed¢d by i tabl¢tOP sale in the aft¢rnoon. Some Solva Community Council events have also rais¢d fvnds for Solva Care for which we are gr8tefvJ. We continue to sryal¢fully receive donations from the community and introduced th¢ 'Friends of Solva Care, scheme, to generate regular funds, and our ongoing pop-up shop continue5 to eam necessary funds. By the beginning of 2025 it was obvious that we would not have sufficicnt funds to maintain our service throughout the Lottery application process. The issue was shared with H￿¢] Dda H¢altli Board via a Peninsiila Stakeholder groiip. As result, we are extremely gratehl to the Health Board for a grant which will ¢nable us lo continue until Septsmber 2025. 3. To extend our reach And share our le*rniDg to adjacent communities An the PeLlnsula, speelfleally St Dlvlds and Ll#nrhian. We reported l&# year that to enable us to apply for a large grant we would need to demonstrate Ihe diff¢r¢n¢es between our existing seTvices and how we intended to innovate in the future. We therefore met with St Davids and Llanrhia Cityicommunity Coiincils to ¢xplore how we could extend and amend the model of Solva Care to meet th¢ individud needs of the adja¢¢nt communities working with any ¢xisting groups. The idea of the Solva Care Exp￿￿1011 Proje¢t was shftred witli the National Lottery, however the evideiice of need across all areas needed to b¢ wllected within 3 -6 months of any applir4tion. This requlred the d¢v¢lopment of a joint ¢onununity survey Mthich was distrlbuted at local ￿entS in earh of th¢ areas, alongsid¢ presentations in St Davids and Llanrhian. Anltlysis of the qucstioiinftircs unanimoLsly demornstrated the need and d¢sirc for a Solva Care type service which was also supported by loGal heallh, commiuiLty, and SOLial serviL¢S. Regular meetings with Coun¢illors and colleagues from St Davids and Llanrhian, have ensured a mutual understanding of the proposal which was shared on nllmeTous occasions with the thnding 0ffi(¢r from the National Lottery. Following a lengthy pre-application process, we were invited to make Stage l of the fonnal application PToGe5s which was submitted at the begtnning of March 2025. To date, {April 2025) we await their consideration and decision for us lo hopefully be invited to progress to stage 2 of the applicativn process. 4: We will maintain our eonstruttive and enduring working Telationships with other organisAtion8 to benefit our eommunity And other communitles in Wales and beyond. Page 6 SOLVA CARE REPORT OF THE TRUSTEES for the Year Ended 31 March 2025 ACHIEVEMENTS AND PKRFORIIIAIYCE We r¢ferred last year to the e5tabli5hment of the PenRnsula Stakeholder Board, led by Hywel Dda Health Board. This had followed the departure of the resident GP in Solva and the eventual de¢ision to retain a health service managed practice in Solva. Th¢ group had initiP¢lly been set up to examine long term options for the wider conuThunities in relation to provision of clinical s¢rvices. In July 2024. the imminent closur¢ of St Davids GP surg¢ry> impacted th¢ development work of this group whose focus became the management of all patients registered with the practic¢ which also impacted on Solva residents. Th¢ final decision to re-allocate 90Q/o of th¢ patients from St David5 to the Solva surgery had obvious cons¢qu¢nces which needed to be worked through. Changeover occurred in October 2024 th¢n enabling the St(IkLholdur group to again fociis on futur¢ models of care in rural areas. As a result, a Peninsiila Working Group was 3¢t up with a representative from Solva Lare. Their WO￿ has sinGe been divided into three sub-groups to focu8 on ¢linical setvices, conJmunity and wellbeing and communication. Solva Care has membership of all groups and are recogni5ed &$ a key part of any future developments. 5. We will continue ollr eommitment to Res¢areb, Monitoring & Evgluxtioll (RME) and pursue Iht following priorities working with ffjTogether for chthllge, (ffc), Wliil$t we have continued our commitment to r¢s¢arch and evaluatio￿ our priority has been the development, distribution, and analyyis of a 3-way community survey to support the grant application. We hav¢ also surveyed our volunteers to find it if thLy were satisfied with th¢ir volunteering and the way the voluntary service is run. Most of them cornpleted and returned the 5urv¢y. Our main research ami, which led 10 the hosting of Together for Change from 2020, continiied to div¢rsify and success￿11Y spread the results of their work, aGhiLving large research gTants. As a r¢suli, it was not appropriate for Solva Care, (facing an uncertain future) to continue to host. Th¢refor¢ during 2024 Togetber for Change (Tfc) began the process of incorporation as a Community Interest Company (CIC) lin)ited by Guarantee and to leave Solva Car¢ in September 2024. On¢¢ the CIC had been set up the National Lottery were expecting TIE work to foGu5 on launching a Cenlre of Excellence, building the Cents'e's partnership alllance, and developing abusiness case and ￿ndIng applicatioii by Sepi'embei. 2025. The Lottery had al￿adY granted a 10 % grant uplift to fund the work whi¢h had funded an independent review about the support that available in Wal¢s for communitiLs. whai the gaps were, and what Tfcs role could be to fit thosc gups. All national organisation8 and largc Lomrnunlty Eroups felt there were gaps that 'I'fC should fill, and forgc alliances to ensure better coordination alld cooperation across Wales which was curr¢ntly missing. Solva Care will continu¢ to work with Tfc as appropriate, including by contributing and utilising their Tesults. We will draw oil tli¢ir evidence reviews which point to the best practice for coproducing solutions to improving our service lo our lo¢al community. We also link with T￿'S events to l¢arn and share with other community groups and organisations to learn and share. The link between our orgartisations continues to b¢ strong as a Trustee of Solva care, Sue Denman, Continu￿ to work for Tfc. Solva Care and Tfc worked through th¢ fomial arrangements required by the Charity Commission which were verified by Cwmp&s. This requir¢d items on the Solva Care Property Register, purchased by Tfc, lo be transferred if they still had a monetary value. Items with no value were written off. A new Tfc bank account was set-up onG¢ the CIC had been registered with Companles House and all monies transferred. 6. Ensure effective gnd ¢ffi¢ient management of the Charity Our Trustee Board remains stabl¢, meeting every 3 months. Where possible tem]s of office have been ¢x¢ended, how¢ver two trustee5 have now stepp¢d down from the role. leaving two vacanci¢s. Following the fii'st vacancy, advertisements were made locally in the newsletter inviting people from the wider communities to consider working with us. We are also aware of the profile and skill sets of our current group and would like to balance a5 appropriate. How¢v¢r, no appoinknents could be made. Following the second vacancy, we have agreed to await the outcome of our grant applications before proceeding. Tn￿te¢ Board me¢tillgs aim to focus on strategic issues. however. tbis has been li￿lted due to uncertainty of funds. Our other responsibility is to ensure all OUT policies and standards are updaled and adhered to. This year we revisited our stateTnent of confidentiality and data protection policy along with our safeguarding poli¢y. We regularly discuss commuDi¢ations and have recently updated our website. Page 7 SOLVA CARE REPORT OF THE TRUSTEES for the YeAr Ended 31 Marcb 2025 AClllEVEMENTS AND PERFORMANCE Our management group meet regularly to manage and monitor the day-to-day activities and propose new ways of engaging the commiinity. The finance group oversee all the accounting and ¢n5ur¢ that all awounts are externally audited, and requirements of the Charity Commission are adlLered to. Our origind research and evaluation group has not met as survey work and development of £rant applications have involved a wider group of people. Regular ¢valuation of events ha5 Gontinued. In SiptLmber 2024 we held 01￿ AGM to highlight our work in the last year and over the last 9 years. Since the community newsletler cxtended from Solva to include St Davids w¢ constantly ty and keep bolh cotnmunities up to datc with any new ¢v¢J)ts and Any funding developments. FINAIYCLiL REVIEW Fillancial posltfro The end of ihe period saw financial i'¢serves standing at £28,547 (2024 - £160,027). Reserves policy It is the trustees intention to ty to maintain reserves at a level equivalent lo around four montbs expenditure. FIJTIJRF. PLANS CvDclusioll and looklng to the future Solva Care was set up with and for tkne people of Solva parish. The demographics of the village are conttlluing to chang¢ overtime, but we rernain exceedingly fortunate to have a wealth of willing and able volunteers to continue OUT mission to meet the expressed needs of our residents. This year w¢ hop¢ to use inforniation frorn our adjoining communities as well a5 our own to a￿ee wha¢ we can do more of to promote the health and wellb¢ing of ￿SIdentS aGTOS8 the p¢ninsula. We continue to be ￿tef￿ to local people for their fi￿draising efforts - the money is put to effective use and thc community support is very encouraging. However, our work will always be seeking a more p¢nnaThent funding basis, and we ￿ntinUe to iiegotiatc with the County Council, the Local University Health Board and at Regional and National level. We continue to have a strong mLdia pre.qence which helps our informal methods to ensure a wider audience as well as local people know what we do. STRUCTURE, GOVERNANCE AND IVL4NAGEMENT Governing do¢umeDI The Charity is controlled by its governing document, a deed of trust, and constitutes a limited company¥ limited by guar￿te¢, as defined by the Companies Act 2006. REFERENCE AND ADMINISTIL4TIVE DETAILS Registered C'ompany number CEO10251 {Ungland and Wales) Registered Charity number 1172878 Registered O￿nce Little Valley Wiston HaV￿OrdWe8t Pembrokeshi SA62 4PJ Page 8 SOLVA CARE REPORT OF THE TRUSTEES for the Year Ended 31 March 2025 Trust¢ Mrs M Roach s S Denman Dr B Bale Chair Mrs S Young J C Higgins Dr J Holland J Griffin Ms M McKenzie Ms S Chichlowska Compsny Secretsry B D Payne Independent Examiner Paiil Muryay L M Griffiths & Co Limited Chartered C¢rtified Accountants 1&2 Merlins Court Winch Lane Haverfordwest Pembroke5hire SA61 ISB CONCLUSION Solva Care was set up with and for the people of Solva parish. The demograpliics of the village will inevitably change overtime, but we remain exceedingly fortunate to have a wcalth of willing and able volunteers to continu¢ our mission to meet the expressed needs of our residents. This year we will liave up to date inforniation from our survey about what we should continue to do and what we can do more of to promote the health and wellbeing of our residents. We continue to be grateful to Ioc