COMPANY REGISTRATION NUMBER: 07966636 CHARITY REGISTRATION NUMBER: 1172719
HOARDINGUK LTD Company Limited by Guarantee Unaudited Financial Statements 31 March 2025
CARRINGTON BLAKE ACCOUNTANCY
Chartered accountants Jack Dash House 2 Lawn House Close London United Kingdom E14 9YQ
HOARDINGUK LTD
Company Limited by Guarantee
Financial Statements
Year ended 31 March 2025
| Page | |
|---|---|
| Trustees' annual report (incorporating the director's report) | 1 |
| Statement of financial activities (including income and | |
| expenditure account) | 6 |
| Statement of financial position | 7 |
| Notes to the financial statements | 8 |
| The following pages do not form part of the financial statements | |
| Detailed statement of financial activities | 15 |
| Notes to the detailed statement of financial activities | 16 |
HOARDINGUK LTD
Company Limited by Guarantee
Trustees' Annual Report (Incorporating the Director's Report)
Year ended 31 March 2025
The trustees, who are also the directors for the purposes of company law, present their report and the unaudited financial statements of the charity for the year ended 31 March 2025.
Reference and administrative details
Registered charity name HOARDINGUK LTD Charity registration number 1172719 Company registration number 07966636 Principal office and registered Davina House Suite 107-108 office 137-149 Goswell Road Islington EC1V 7ET England
The trustees
Ms ME Karnes-Chair S Degan S C Murray M Simms Accountants Carrington Blake Accountancy Chartered accountants Jack Dash House 2 Lawn House Close London United Kingdom E14 9YQ
1
HOARDINGUK LTD
Company Limited by Guarantee
Trustees' Annual Report (Incorporating the Director's Report) (continued)
Year ended 31 March 2025
Structure, governance and management
The Trustees
The trustees who served the charity during the period were as follows:
Ms ME Karnes (Founder/Chair) Ms S Degen Mrs S C Murray Ms M Simms
Governing Document
The charity is constituted by Articles and Memorandum, incorporated as a company limited by guarantee on 27 February 2012 and registered as a charity on 24 April 2017 with the objective to promote and protect the physical and mental health of people with hoarding disorder by (but not limited to):
(a) advising, helping, and supporting people with hoarding behaviours, as well as those who support them, including the community and professionals.
(b) providing training to and supporting professionals in public and private services, who are supporting or working with those with hoarding behaviours, not limited to public authorities, services and health and mental health services and agencies; and
(c) raising awareness of hoarding behaviours among public services and the public at large to increase understanding of hoarding behaviours and raise the levels of support and services available to those with hoarding behaviours or affected by it.
The Charity has supported people affected by hoarding behaviour by providing:
-
Healthy Homes programme, which is a specialist psychological and practical support model that is person-centred, cost-effective and time managed.
-
A national free and confidential support helpline for people with hoarding behaviour, their friends, family, neighbours and professionals.
-
A national support group development programme (in-person and online).
-
A national remote advocacy service.
-
National awareness raising via free and funded talks and training, local and national media;
-
factsheets and information packs (printed and online).
-
Training delivery across the UK to empower improved systemic management and support for people with hoarding behaviours and those supporting them.
Organisational Structure and Decision Making
The affairs of the Charity are managed by its Trustees, who are required to exercise their powers to further the objects of the Charity.
Related Party Relationships
HoardingUK works closely with several NHS organisations, statutory services and private companies who provide specialist support for people with hoarding behaviour.
2
HOARDINGUK LTD
Company Limited by Guarantee
Trustees' Annual Report (Incorporating the Director's Report) (continued)
Year ended 31 March 2025
Overview Of Delivery
The Trustees report that 2024/2025 was a challenging year for our work. As such, the Trustees undertook a bottom-up review of methods, systems and structures. The Chair led a comprehensive restructuring of human resources, accounting, policies and staff.
Despite the challenges, our groundbreaking work across the UK resulted in an improvement in statutory engagement in several counties. The charity facilitated the launch of additional support groups across the UK. Our training and talks continued to empower both people with hoarding behaviours and those who serve them. Our initiative in Gloucestershire received recognition for its innovation and impact.
Risk Management
The Trustees have assessed the major risks to which the Charity is exposed, those related to its operations and finances. After undertaking a thorough review, the trustees are satisfied that systems and procedures are in place to mitigate the Charity's exposure to the major risks.
Public Benefit
We have referred to the Charity Commission's general guidance on public benefit when reviewing our aims and objectives and planning our future services. In particular, the board of trustees consider how our planned services will contribute to the aims and objectives they have set.
3
HOARDINGUK LTD
Company Limited by Guarantee
Trustees' Annual Report (Incorporating the Director's Report) (continued)
Year ended 31 March 2025
The Trustees, team, and participants at HoardingUK are extremely grateful to our members, funders, and commissioners for their continued support during this challenging period.
Achievements and performance
Our wide range of therapeutic services and training enables those engaged to have a better understanding of hoarding behaviours. These skills can also help professionals better understand how to support people. This knowledge can be applied at both home and work to help everyone get the assistance they need.
Objectives and activities
Our priority over the next year is to strengthen HoardingUK by further diversifying our income streams and returning our finances to surplus. The charity has been approached to deliver our specialist programmes in several new Local Authorities. We expect to have two borough-wide commissions commencing in the upcoming financial year. Individual commissions have increased, and this is expected to continue.
We will continue to deliver an education and training programme online, in statutory services and elsewhere. Our ‘Open Day’ training delivery, due to demand, has increased to a monthly delivery. The expectation is that this will move to fortnightly in 2025/26. These changes increase income incrementally. At the time of producing these accounts, we had already surpassed the income levels shown here in the financial year 2025/26.
We began integrating a new data management system to improve our ability to respond to service contacts.
We appointed a human resources management company that has worked with us to update all policies.
The team has once again delivered high-quality services in a very challenging environment as more people seek help with hoarding behaviours. Our staff and volunteers are our most valuable assets as a small charity, and, in addition to providing support, they are tireless advocates for people experiencing hoarding issues.
Our key aims for 2025/2026:
-
Directly support people impacted by hoarding behaviour
-
Increase fundraising
-
Raise awareness
-
Continue to expand access to/creation of national support groups
-
Improve membership benefits
-
Host national conference
-
Improve statutory provision
-
Increased focus on service delivery capacity, financial and operational sustainability via
4
HOARDINGUK LTD
Company Limited by Guarantee
Trustees' Annual Report (Incorporating the Director's Report) (continued)
Year ended 31 March 2025
volunteer recruitment, fundraising, operational development and engagement with professional/organisational development partners
- Recruit trustees to the board.
Acknowledgements and Appreciation
The Trustees would like to thank the Charitable Trusts, organisations and individuals on whose generous financial support it relies. We particularly acknowledge Jasmine Harman and Leonie Hampton for continuing to support our work as Patrons.
Concluding Remarks
HoardingUK exists to fill the gap in expert provision. We are the first point of call for people impacted, predominantly friends, family, neighbours, and professionals, and we are still receiving over 100 contacts per week seeking support and advice.
Small Company Provisions
This report has been prepared in accordance with the provisions applicable to companies entitled to the small company's exemption.
Trustees' annual report was approved on 19[th] December 2025 and signed on behalf of the board of trustees by:
Ms ME Karnes Founder/Chair
5
HOARDINGUK LTD
Company Limited by Guarantee
Statement of Financial Activities (including income and expenditure account)
Year ended 31 March 2025
| 2025 | 2024 | ||||
|---|---|---|---|---|---|
| Unrestricted | Restricted | ||||
| funds | funds | Total funds | Total funds | ||
| Note | £ | £ | £ | £ | |
| Income and endowments | |||||
| Income, donations, legacies and grants | 5 | 84,168 | – | 84,168 | 100,399 |
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| Total income | 84,168 | – | 84,168 | 100,399 | |
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||
| Expenditure | |||||
| Direct Cost/Overheads | 6 | 82,295 | – | 82,295 | 119,090 |
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||
| Total expenditure | 82,295 | – | 82,295 | 119,090 | |
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||
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||
| Net income/(expenditure) and net | |||||
| movement in funds | 1,873 | – | 1,873 | (18,691) | |
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||
| Reconciliation of funds | |||||
| Total funds brought forward | (4,986) | 3,000 | (1,986) | 16,705 | |
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||
| Total funds carried forward | (3,113) | 3,000 | (113) | (1,986) | |
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The statement of financial activities includes all gains and losses recognised in the year. All income and expenditure derive from continuing activities.
The notes on pages 8 to 13 form part of these financial statements.
6
HOARDINGUK LTD
Company Limited by Guarantee
Statement of Financial Position
31 March 2025
| 2025 | 2024 | ||
|---|---|---|---|
| Note | £ | £ | |
| Fixed assets | |||
| Tangible fixed assets | 10 | 670 | 1,030 |
| Current assets | |||
| Debtors | 11 | 3,950 | 6,294 |
| Cash at bank and in hand | 2,162 | 3,336 | |
| ─────── | ─────── | ||
| 6,112 | 9,630 | ||
| Creditors: amounts falling due within one year | 12 | 5,162 | 1,079 |
| ─────── | ─────── | ||
| Net current assets | 950 | 8,551 | |
| ─────── | ─────── | ||
| Total assets less current liabilities | 1,620 | 9,581 | |
| Creditors: amounts falling due after more than one year | 13 | 1,733 | 11,567 |
| ─────── | ──────── | ||
| Net liabilities | (113) | (1,986) | |
| ═══════ | ════════ | ||
| Funds of the charity | |||
| Restricted funds | 3,000 | 3,000 | |
| Unrestricted funds | (3,113) | (4,986) | |
| ─────── | ─────── | ||
| Total charity funds | 15 | (113) | (1,986) |
| ═══════ | ═══════ |
For the year ending 31 March 2025 the charity was entitled to exemption from audit under section 477 of the Companies Act 2006 relating to small companies.
Directors' responsibilities:
-
The members have not required the company to obtain an audit of its financial statements for the year in question in accordance with section 476;
-
The directors acknowledge their responsibilities for complying with the requirements of the Act with respect to accounting records and the preparation of financial statements.
These financial statements have been prepared in accordance with the provisions applicable to companies subject to the small companies' regime.
Ms ME Karnes Founder/Chair
The notes on pages 8 to 13 form part of these financial statements.
7
HOARDINGUK LTD
Company Limited by Guarantee
Notes to the Financial Statements
Year ended 31 March 2025
3. Accounting policies (continued)
-
income from donated goods is measured at the fair value of the goods unless this is impractical to measure reliably, in which case the value is derived from the cost to the donor or the estimated resale value. Donated facilities and services are recognised in the accounts when received if the value can be reliably measured. No amounts are included for the contribution of general volunteers.
-
income from contracts for the supply of services is recognised with the delivery of the contracted service. This is classified as unrestricted funds unless there is a contractual requirement for it to be spent on a particular purpose and returned if unspent, in which case it may be regarded as restricted.
Resources expended
Expenditure is recognised on an accruals basis as a liability is incurred. Expenditure includes any VAT which cannot be fully recovered, and is classified under headings of the statement of financial activities to which it relates:
-
expenditure on raising funds includes the costs of all fundraising activities, events, noncharitable trading activities, and the sale of donated goods.
-
expenditure on charitable activities includes all costs incurred by a charity in undertaking activities that further its charitable aims for the benefit of its beneficiaries, including those support costs and costs relating to the governance of the charity apportioned to charitable activities.
-
other expenditure includes all expenditure that is neither related to raising funds for the charity nor part of its expenditure on charitable activities.
All costs are allocated to expenditure categories reflecting the use of the resource. Direct costs attributable to a single activity are allocated directly to that activity. Shared costs are apportioned between the activities they contribute to on a reasonable, justifiable and consistent basis.
Operating leases
Lease payments are recognised as an expense over the lease term on a straight-line basis. The aggregate benefit of lease incentives is recognised as a reduction to expense over the lease term, on a straight-line basis.
Tangible assets
Tangible assets are initially recorded at cost, and subsequently stated at cost less any accumulated depreciation and impairment losses. Any tangible assets carried at revalued amounts are recorded at the fair value at the date of revaluation less any subsequent accumulated depreciation and subsequent accumulated impairment losses.
An increase in the carrying amount of an asset as a result of a revaluation, is recognised in other recognised gains and losses, unless it reverses a charge for impairment that has previously been recognised as expenditure within the statement of financial activities. A decrease in the carrying amount of an asset as a result of revaluation, is recognized in other recognised gains and losses, except to which it offsets any previous revaluation gain, in which case the loss is shown within other recognised gains and losses on the statement of financial activities.
8
HOARDINGUK LTD
Company Limited by Guarantee
Notes to the Financial Statements
Year ended 31 March 2025
3. Accounting policies (continued)
Depreciation
Depreciation is calculated so as to write off the cost or valuation of an asset, less its residual value, over the useful economic life of that asset as follows:
Equipment
- 25% reducing balance
Impairment of fixed assets
A review for indicators of impairment is carried out at each reporting date, with the recoverable amount being estimated where such indicators exist. Where the carrying value exceeds the recoverable amount, the asset is impaired accordingly. Prior impairments are also reviewed for possible reversal at each reporting date.
For the purposes of impairment testing, when it is not possible to estimate the recoverable amount of an individual asset, an estimate is made of the recoverable amount of the cash-generating unit to which the asset belongs. The cash-generating unit is the smallest identifiable group of assets that includes the asset and generates cash inflows that largely independent of the cash inflows from other assets or groups of assets.
For impairment testing of goodwill, the goodwill acquired in a business combination is, from the acquisition date, allocated to each of the cash-generating units that are expected to benefit from the synergies of the combination, irrespective of whether other assets or liabilities of the charity are assigned to those units.
Financial instruments
A financial asset or a financial liability is recognised only when the charity becomes a party to the contractual provisions of the instrument.
Basic financial instruments are initially recognised at the amount receivable or payable including any related transaction costs.
Current assets and current liabilities are subsequently measured at the cash or other consideration expected to be paid or received and not discounted.
Debt instruments are subsequently measured at amortised cost.
Where investments in shares are publicly traded or their fair value can otherwise be measured reliably, the investment is subsequently measured at fair value with changes in fair value recognised in income and expenditure. All other such investments are subsequently measured at cost less impairment.
Other financial instruments, including derivatives, are initially recognised at fair value, unless payment for an asset is deferred beyond normal business terms or financed at a rate of interest that is not a market rate, in which case the asset is measured at the present value of the future payments discounted at a market rate of interest for a similar debt instrument.
Other financial instruments are subsequently measured at fair value, with any changes recognised in the statement of financial activities, with the exception of hedging instruments in a designated hedging relationship.
9
HOARDINGUK LTD
Company Limited by Guarantee
Notes to the Financial Statements
Year ended 31 March 2025
3. Accounting policies (continued)
Financial assets that are measured at cost or amortised cost are reviewed for objective evidence of impairment at the end of each reporting date. If there is objective evidence of impairment, an impairment loss is recognised under the appropriate heading in the statement of financial activities in which the initial gain was recognised.
For all equity instruments regardless of significance, and other financial assets that are individually significant, these are assessed individually for impairment. Other financial assets are either assessed individually or grouped on the basis of similar credit risk characteristics.
Any reversals of impairment are recognised immediately, to the extent that the reversal does not result in a carrying amount of the financial asset that exceeds what the carrying amount would have been had the impairment not previously been recognised.
Defined contribution plans
Contributions to defined contribution plans are recognised as an expense in the period in which the related service is provided. Prepaid contributions are recognised as an asset to the extent that the prepayment will lead to a reduction in future payments or a cash refund.
When contributions are not expected to be settled wholly within 12 months of the end of the reporting date in which the employees render the related service, the liability is measured on a discounted present value basis. The unwinding of the discount is recognised as an expense in the period in which it arises.
4. Limited by guarantee
The company is limited by guarantee and every member undertakes to contribute such amount as may be required (not exceeding £10) to the company's assets if it should be wound up while he/she is a member, or within one year after he/she ceases to be a member, for payment of the company's debts and liabilities contracted before he/she ceases to be a member.
10
HOARDINGUK LTD
Company Limited by Guarantee
Notes to the Financial Statements (continued)
Year ended 31 March
5. Income and endowments
| Unrestricted | Total Funds | Unrestricted | Total Funds | |
|---|---|---|---|---|
| Funds | 2025 | Funds | 2024 | |
| £ | £ | £ | £ | |
| Income and endowments | 84,168 | 84,168 | 100,399 | 100,399 |
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6. Direct Costs
| Unrestricted | Total Funds | Unrestricted | Total Funds | |
|---|---|---|---|---|
| Funds | 2025 | Funds | 2024 | |
| £ | £ | £ | £ | |
| Staff fees | 76,823 | 76,823 | 113,120 | 113,120 |
| Direct Costs | 5,472 | 5,472 | 5,970 | 5,970 |
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───────── |
|
| 82,295 | 82,295 | 119,090 | 119,090 | |
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7. Net income/(expenditure)
Net income/(expenditure) is stated after charging/(crediting):
| 2025 | 2024 | |
|---|---|---|
| £ | £ | |
| Depreciation of tangible fixed assets | 360 | 360 |
| Operating lease rentals | 80 | 144 |
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8. Staff costs
The total staff costs and employee benefits for the reporting period are analysed as follows:
| 2025 | 2024 | |
|---|---|---|
| £ | £ | |
| Wages and salaries | 25,095 | 77,091 |
| Social security costs | 395 | 168 |
| Employer contributions to pension plans | 6,168 | 6,849 |
| Other employee benefits | 2,965 | 2,786 |
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|
| 34,623 | 86,894 | |
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The average head count of employees during the year was 6 (2024: 5). The average number of full-time equivalent employees during the year is analysed as follows:
| 2025 | 2024 | ||
|---|---|---|---|
| No. | No. | ||
| Number of staff - type | 1 | 6 | – |
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No employee received employee benefits of more than £60,000 during the year (2024: Nil)
11
.
HOARDINGUK LTD
Company Limited by Guarantee
Notes to the Financial Statements (continued)
Year ended 31 March 2025
9. Trustee remuneration and expenses
SORP 2015 requires one of the following statements to be made: no remuneration or other benefits from employment with the charity or a related entity were received by the trustees.
10. Tangible fixed assets
| Equipment | ||
|---|---|---|
| £ | ||
| Cost | ||
| At 1 April 2024 and 31 March 2025 | 3,494 | |
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||
| Depreciation | ||
| At 1 April 2024 | 2,464 | |
| Charge for the year | 360 | |
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||
| At 31 March 2025 | 2,824 | |
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||
| Carrying amount | ||
| At 31 March 2025 | 670 | |
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||
| At 31 March 2024 | 1,030 | |
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||
| Debtors | ||
| 2025 | 2024 | |
| £ | £ | |
| Trade debtors | 3,950 | 6,294 |
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|
| Creditors: amounts falling due within one year | ||
| 2025 | 2024 | |
| £ | £ | |
| Social security and other taxes | 2,641 | 1,079 |
| Other creditors | 2,520 | – |
─────── |
─────── |
|
| 5,161 | 1,079 | |
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|
| Creditors: amounts falling due after more than one year | ||
| 2025 | 2024 | |
| £ | £ | |
| Accruals and deferred income | 1,195 | 7,446 |
| Director loan accounts | 538 | 4,121 |
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|
| 1,733 | 11,567 | |
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11. Debtors
12. Creditors: amounts falling due within one year
13. Creditors: amounts falling due after more than one year
12
HOARDINGUK LTD
Company Limited by Guarantee
Notes to the Financial Statements (continued)
Year ended 31 March 2025
14. Pensions and other post retirement benefits
Defined contribution plans
The amount recognised in income or expenditure as an expense in relation to defined contribution plans was £6,167 (2024: £6,849).
15. Analysis of charitable funds
Unrestricted funds
| Unrestricted funds | ||||
|---|---|---|---|---|
| At | ||||
| At | 31 March 202 | |||
| 1 April 2024 | Income | Expenditure | 5 |
|
| £ | £ | £ | £ | |
| General funds | (4,986) | 84,168 | (96,982) | (17,800) |
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|
| At | ||||
| At | 31 March 202 | |||
| 1 April 2023 | Income | Expenditure | 4 |
|
| £ | £ | £ | £ | |
| General funds | 13,705 | 100,399 | (119,090) | (4,986) |
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|
| Restricted funds | ||||
| At | ||||
| At | 31 March 202 | |||
| 1 April 2024 | Income | Expenditure | 5 |
|
| £ | £ | £ | £ | |
| Restricted Fund 1 - desc in a/cs | 3,000 | – | – | 3,000 |
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|
| At | ||||
| At | 31 March 202 | |||
| 1 April 2023 | Income | Expenditure | 4 |
|
| £ | £ | £ | £ | |
| Restricted Fund 1 - desc in a/cs | 3,000 | – | – | 3,000 |
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13
HOARDINGUK LTD
Company Limited by Guarantee
Management Information
Year ended 31 March 2025
The following pages do not form part of the financial statements.
14
HOARDINGUK LTD
Company Limited by Guarantee
Detailed Statement of Financial Activities
Year ended 31 March 2025
| 2025 | 2024 | |
|---|---|---|
| £ | £ | |
| Income and endowments | ||
| Income and endowments | 84,168 | 100,399 |
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|
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|
| Total income | 84,168 | 100,399 |
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|
| Expenditure | ||
| Direct Costs | ||
| Purchases | 6,202 | 2,858 |
| Wages and salaries | 25,095 | 77,091 |
| Employer's NIC | 395 | 168 |
| Pension costs | 6,168 | 6,849 |
| Other post-retirement benefits | 2,965 | 2,786 |
| Operating leases | 80 | 144 |
| Rent | 12,000 | 10,000 |
| Rates and water | – | 972 |
| Repairs and maintenance | 3,510 | 755 |
| Insurance | 1,399 | 1,157 |
| Other motor/travel costs | 2,500 | 1,018 |
| Legal and professional fees | 8,089 | 4,145 |
| Telephone | 1,130 | 938 |
| Other office costs | 3,556 | 5,647 |
| Depreciation | 360 | 360 |
| DetailedSOFAExpenditureOnRaisingDonationsType2H | 188 | 285 |
| DetailedSOFAExpenditureOnRaisingDonationsType3H | 5,000 | – |
| DetailedSOFAExpenditureOnRaisingDonationsType4H | 1,956 | 88 |
| DetailedSOFAExpenditureOnRaisingDonationsType5H | 1,702 | 3,829 |
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|
| 82,295 | 119,090 | |
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|
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|
| Total expenditure | 82,295 | 119,090 |
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|
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|
| Net income/(expenditure) | 1,873 | (18,691) |
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15
HOARDINGUK LTD
Company Limited by Guarantee
Notes to the Detailed Statement of Financial Activities
Year ended 31 March 2025
| 2025 | 2024 | |
|---|---|---|
| £ | £ | |
| Direct Costs | ||
| Staff fees | ||
| Staff fees | 6,202 | 2,858 |
| Wages and salaries | 25,095 | 77,091 |
| Pension costs | 1,091 | 1,047 |
| IT Cost | 2,965 | 2,786 |
| Donation | 80 | 144 |
| Rent | 12,000 | 10,000 |
| Rate | – | 972 |
| Subscription | 3,510 | 755 |
| Insurance | 1,399 | 1,157 |
| Travel & Subsistence | 2,500 | 1,018 |
| Legal and professional fees | 8,089 | 4,145 |
| Telephone | 1,130 | 938 |
| Consultancy | 3,556 | 5,647 |
| Depreciation | 360 | 360 |
| Bank charges | 188 | 285 |
| Advertising | 5,000 | – |
| Printing, postage and stationery | 1,956 | 88 |
| Training | 1,702 | 3,829 |
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|
| 76,823 | 113,120 | |
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───────── |
|
| Direct Costs | ||
| Conference Costs | 395 | 168 |
| General expenses | 5,077 | 5,802 |
─────── |
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|
| 5,472 | 5,970 | |
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|
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|
| Direct Costs | 82,295 | 119,090 |
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16