Charity Registration No. 1172716 Company Regislrats'on No. 10638675 {England and Wales} PRAMALIFE {CHARITABLE COMPANY LIMITED BY GUARANTEE) TRUSTEES. REPORT AND ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2025 PRAMALIFE (CHARITABLE COMPANY LIMITED BY GUARANTEE) LEGAL AND ADMINISTRATIVE INFORMATION Trustees Mr C Bennett Revd J E Burgess Mrs C Campbell Revd P D Homden lappoinled 23 May 20241 Ms J Rock (appointed 15 October 20241 Mr D L F Cawdery lappointed 10 December 2024) Ms A C Tyndall {appoinled 17 February 20251 Mr N C Johnson Ire519ned 10 December 2024) Company Secretary Miss F C Tasdelen Charity number 1172716 Company number 10638675 Registered office Moran House 1 Holes Bay Park Sterte Avenue West Poole Dorset BH15 2AA Independent Examiners Saffery LLP Midland House 2 Poole Road Bournemouth BH2 5QY Solicitors Lester Aldridge Russell House Oxford Road Boumemoulh BH8 8EX Bankers Barclays Leicester LE87 2BB PRAMALIFE (CHARITABLE COMPANY LIMITED BY GUARANTEE) CONTENTS Page Trustees report Statement of trustees, responsibilities Independent examinerfs report 12 Slalement of financial activities 13 Stat8m8nl of financial position 14-15 Notes to the accounts 16-27 PRAMALIFE (CHARITABLE COMPANY LIMrrED BY GUARANTEE) TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2025 The directors and trustees present their annual report and the financial statements for the year ended 31 March 2025. The accounts have been prepared in accordance the accounting policies set out in note 1 to the accounts and comply with the Charity's Article5 of Association. the Companies Act 2006 and Accounting and Reporting by Charities.. SlatÈm8nl of Recommended Practice applicable to charities preparing their accounts in accordance with the Finan¢ial Reporting Standard applicable in the UK and Republic of Ireland IFRS1021 (8ffeclive January 20191- Ob èctlves and actlvltles The obie¢ls clause in the companls Articles of Assoclation states: {al To further or benefit the residents of local communities. without distinction of sex, sexual orientstion. race or of political. religious or other opinions by aswciating together the said residenls and the local authorities. voluntary and other organisalions in a common effort lo advance education and lo provide facilities in the interests of social welfare for recreation and leisure time occupation with the objeclive of improving the conditions of life for residents. Ibl To establish or secure the eslablishmenl of community cent￿$ and the provision of associated activities and lo maintain or manage or Cothoperate wilh any statutory authority in the maintenance and management of any such centre for activities promoted by the charity in furtherance of the above objectives. (cl The charity shall be non-party in politics and non-sectarian in religion. PramaLife's sisteT charity Pramacare was founded in the 1980s to provide help and care for people in their own homes, enabling them to live independently wrthout being forced into residential Care. On the 8th November 2017 PramaLife and Pramacare becam8 subsidiaries of the new parent charily The Prama Foundation from where govemance is exercised over the whole group. The ownership of Prama Trade was transferred from PTamaLife to The Prama Foundation on 1st April 2018. The activities of the organisalion in the year towards the objectives are ouuined in Achievements and Performance. Achievements and Pgrformance PramaLife works with communities lo deliver a range of collective and one-to-one support services across Bournemoulh, Christchurch and Poole and East Dorset for the benefit of older adults and carers. PfamaLife aims to enhance the health and well-being of older adults and carers by providing support which enables: Peer support and leaming, including developing new skills. Understanding of what other support is available in the community and how to access it at the right lime. People to make and sustain friendships People to remain physically active. The prevention of poor health and well-being. PramaLife would not be able to achieve so much without the support of our 231 volunteers who work alongside our staff team in delivering the following activities: PRAMALIFE (CHARITABLE COMPANY LIMITED BY GUARANTEE) TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2025 Achlevements and Perforniance Continued Group support for people living with dementia and thelr carers PramaLife has a network of 18 Memory Lane groups and hvo Sporting Memories groups. The aim 15 to provide a range of activities to prompt participants memories and other cognitive skills. so thal they can better maintain their well-being. Carers benefit from either peer support al the groups or using the time for some much-needed respite. The Memory Lane groups are led by paid staff because of the level of need amongst th8 group participants, with Ihe support of volunteers. the Sporting Memories groups ar8 entirely run by volunte8rs. During 2024125 we supported 266 individual people though all the groups. Othor Support for people wlth dementla and thelr carors Oakl8y Frlends - This is PramaLife's induction programme for carers of people who have been recently diagnosed with dementia. The aim is lo provide carers with the skills. resilience and peer support they will need in caring for their family memberlfriend. Th6 programme covers 10 weeks of two-hour sessions, topics include planning respite. legal and financial issues, continence elc. There is now moTe focus on mental well-being and how carers can manage relationships with familylfriends which can become strained. Enabling peer support be￿een carers is a key aim. During 2024125 96 carers participated in the progTamme. We also organise monthly coffee mornings for carers frorn previous programmes {40+ on average attend) so that they can keep in touch and support each other. D8mentla Awareness Sessions- A key aim for PramaLife is to ensure that people can continue lo live th6ir own live5, participating in the activities Ihey like. To facilitate this. we provide Dementia Awareness sessions for organisalions across the private. voluntary and statutory sectors. The aim is for participants lo learn more about dementia and how best they can adapt their buildinglservices to welcome people living wth dementia. Ouring 2024125 we provided sessions for 28 partner organisations and 491 participants. Support wlth dlets and nutrltlon for peoplo wlth dementla and thelr carers- Dementia can profoundly affect what and how people eat, as a result in 2024125 we worked in partnership wilh Bournemouth University {who have published a booklet providing guidance.. Tips and hints for maintaining good nutrition as you age) lo support just over 320 people with how they could enhance Iheir diets and how they could support people with dementia with their eating.. Following this session at our carers course I have started to leav8 a big jug of squash and a glass available. L is using this and filling it up again hersemas I leave a nole to tell her how much to drinkl So far so good. Also following Ihis session I have purchased four small Tupperw8re pots and h8ve fill8d them with c8rrt)t sticks, tomatoes, cucumber, olives, mini cheddars etc. 8nd she seems to be laking this on l)oard too. l am leaving noles to tell herlo top this up when its èmptied. Carers Support Groups- PramaLife organises 13 carer support groups with the aim lo enable peer support and share information aboul support seNices wth the carers. In 2024125 PramaLife supported 200 individual people at the groups. One group.. Stress Busters is led by the carers themselves. and we would like lo develop more similar groups. We are undertaking more work to support Ca￿r$ with their mental well-being. At any one time 65 /r• of the carers we are working with tell us that they feel tired and stressed and their caring role is affecting their health and well-being. PRAMALIFE (CHARITABLE COMPANY LIMITED BY GUARANTEE) TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2025 Achievements and Perfomiance (conllnued) Soclal Actlvltl•$ - Pram8Life provides a variety of groups enabling older adults to socialise together, activities include crafting and woodwork e.g. Men's Sheds. singing. and bingo.. altogether 23 groups. We also provide five exercise groups and ten lunch and coffee moming groups. We cannot thank enough the skilled and committed volunteers who organise and lead these groups. which collectively supported 387 individual people during 2024125. Durlng 2025125, PramaLlf8 also provlded one to on¢ support In the followSng ways: FOCUS - PramaLife deliver5 the FOCUS scheme lo support carers living in Ihe Boumemoulh, Christchurch and Poole conurbation through a conlract with BCP Council, the original 5-year contract ended on 31 December 2024. but due to the success of the scheme the council have extended the contract for another year until 31 December 2025. Through the scheme we provide one to one support to carers including befriending and mentoring as well as monthly support groups. During 2024125 we supported 138 careis through FOCUS. Urgent Communlty Rosponse- PrarnaLrfe has d&veloped this scheme with the NHS. NHS paramedics vlsll older adults at home in the BCP conurbatlon who have had a fall or Infection. The aim is to prevent hospital admissions. so if il Is safe for the older adult lo remain at horn6, they are then referred lo PramaLife, so that we can check that they are recovering. We will contact them for a 104ay period, on average about five limes, we all also assess whelher they require any further support. During 2024125 PramaLife supported 383 people through this scheme. Supportlng carers on dischargo from hospltsl - PramaLife has been developing this scheme with the NHS over the past year. PramaLife is referred carers vthose family members are being discharged from hospital or when they themselves have been hospilalised. We have supported 29 carers so far on the scheme and have learnt a lol. including working with NHS colleagues lo ensu￿ that carers receive seamless support with issues like continence for the cared for person when they relum home. East Dorset Volunt8or Car Drlvers Scheme- After the COVID lockdowns PramaLife look on this scheme in the Ferndownlwimbome area. 11 involves volunleer drivers taking older adults to appointments and social visits. Transport is a significant need amongst the older adults we work wlh- many cannot drive for a variety of reasons and particularly in areas like East Dorsel where there aren't the same public transport servic8s as the conurbation, many older adults can become isolaled. The benefits of the car scheme 15 illustrated by the following feedback.. It's a lifesaver. Without il I would nol be able to visil my husband in his Ca￿ home every week. You can rely on it 8nd it's 8 very reasonable cost. l am very satisfied with this excellent seNice. The car scheme is very important to nle because it gets me to all my appoinlments with doctors and surgeons. They pick me up at my door, wail for me while I'm the￿ and lake me home again. All the drivers are lovely and kind-hearted. I would give this service 10 o(rt of ten every limg. During 2024125 PramaLife's volunteer drivers provided 691 joumeys to older adults. PRAMALIFE (CHARITABLE COMPANY LIMITED BY GUARANTEE) TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2025 Achievements and Perforniance continued The Access Well-belng Poole Hub- This Hub was set up by Pram2Life in the Dolphin Centre, with Help & Care and the NHS to support people with their mentsl well-being. PramaLife has the lease for th8 Hub, and we are responsible for the space and the fittings. Help & Care funded through a Contract wlh the NHS. deliver the support, along with another 15 partner organisations. including Citizens Advice. BCP Housing and a range of specialist mental health and addiction support services. On average 300 people are visiting the Hub each month. wth positive outcomes.. You gave us the opportunity to speak be heard and understood. A key aim was to demonstrate that if we provided shared space for organisalions to work together this would enhance their service delivery. there is evidence that this happening.. Worting with fhg Wellbeing Co-ordinators gives me access to people lrnined in aspects of Iherapy and with kno￿edge of other8￿8S of support. The setting makes clients feel comfortable and less as though they are in tr88tment. The Impact of PramaLlf¢'$ Support We measure PramaLife's impact in variety of ways. including collecting feedback through confidential suNeys and collating case studies. Following are some examples of the outcomes PramaLife is achieving.. Provldlng Quallty S•r¥l¢o8 - Of the 192 people we survey8d for our work on the Urgent Community Responsè Scheme, 154180Yol rated the scheme very good- From the first initial c811 and then the fin81 rgf8ffal for the NHS the telephone calls were very comfortable, inlomative, caring and the ease of questions not bonng. It made me fe81 that I was being looked after in a confidenl pmfessional way, another 30118010) recorded good as their answer. 2 people gave an average score and one poor. We received this feedba¢k from 109 parkncipants of our Memory Lane groups to the question.. Is the group and its activities well organised? 100 said yes. 9 said to some extent, nobody gave a negative answer. Connecting péopla to the support they neod-An Urgent Community Response patient said of PramaLife'. I cany thank you enough - just having someone to talk to - signposting - amaang after nwhtm8re of hospital & calling 17 7 - invaluable - made a horrible situation tolerable. A carer we supported through the FOCUS scheme reflected.. Prama a￿ very helpful in suggesting other support groups, govemmenl bodies, council support etc. At 8 time when I was tolally lost, inc8pabla of doing much else besides the caring and overwhelmed by the enom?ity of my situation. Pr8ma guided m8 ....as if taking me by the hand andlod me Ihmugh. Enabllng peer support - This c8rer group is Ihe only real help Ihat I receive and Gould not carry on without them. Meeting other carers and supporting one anothergives me somelhing to look lonyard to each month. thank you. Supportlng people whon Iheir Ilves are profoundly changing -11 w8s an invaluable course and I want to thank you so much foryour time and effort into putting this together. It has helped L and I considerably in dealing with P's sad diagnosis and deterioration. We realise this is going to be a long haul for all three of us but af least we know we have help should we gel to breaking point at arRy time. PRAMALIFE (CHARITABLE COMPANY LIMITED BY GUARANTEE) TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2025 Achlevements and Pertomian¢e ¢ontlnued Enhan¢ing well-belng and preventlng 111 health - You knowif you ask Prama to listen, they ￿11. You feelyou can trust them when your life might bg falling apart, that gives you confidence lo carry on knowing you are doing the best you can. I have an immediate feeling of my load being lightened. I found the Ca￿rS gmup most helpfvl during that particularly stressfulperiod and also very supportive &ncè. It helps to talk about how you a￿ feeling. fo listen fo ofh8rs about how they cope. Also. Pram8 Staff can point you in the direction ofhelp, who lo approach, what you might do nexl, Prama are very good lislen@rs too. W8 r8c&ived this f8edba¢k from 105 participants of our Memory Lane groups lo the question.. Does attending th8 group mak& you feel happier aboul your life? 91 said yes. 14 said to some extenl. we did not receive any negative responses.. The fun, the laughter, and most importanty how good attending the group makes n78 feel about myself when I leave at Ihe end. All what we are trying to achieve at PramaLife is encapsulated in the following feedback from a carer who attended our Musical memories group with her parents.. The Musical Memory group is a lovely place to bring mum and dad. Although my mum does not ren￿rnber where she is going or where she has been, it is ObV￿uS to me and d8cI that while mum is there, she is happy and relaxed and loves lo sing and chat. The group is 8 safe, supportive space for us to enjoy. ft is a Caring nongudgment81 space full of love and fun. I h8ve no worries that mum s behaviour can be a lfftle "¢)dd"at times- it really doesny matter. Th8 volunteers and organisers are amazing. C8rolin8 th8 f8cili18tor is incredible, her enthusiasm, talent and fun is contagious. She has high expectations of everyone's capabilities and it worf(s. People alljoin in ¢3￿r$, spouses and staffincluded. Everyone smiles and 18ughs a lot during sessions, singing, playing instruments 8nd in some cases dan￿n9. Music brings joy lo everyone. More ￿centlY I bring dad aged 92 years lo the sessions. He has been caring for mum for many years and was not keen to join me. 11 has made a difference to him as well. He is rn0￿ confident in a group, less isolated and is able to see how Dementia affects others. He is beginning to understand that we can t change Dementia, bul we can enjoy moments along Ihe way. It's been a lifesaver for us. Thank youl PRAMALIFE (CHARITABLE COMPANY LIMITED BY GUARANTEEI TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2025 Alms for 2025126 We continue to extend and develop our support for older adults and carers, for example during 2024125 we have further developed ways in which we can support carers wth Ih8ir mental well-being. We will contsnue to build on this success in 2025126 by: Developing our support for people for people living with dementia, specifically by organising more support in the Christchurch area and developing the skills of the staff team. Developing more support for carers when their family members are discharged from hospital. Continuing lo diversify our $our¢es of income. monitoring spending and developing more effective ways in which lo m8asure the impact of PramaLife's support seNices. PramaLlfe's Funders We cannot thank our supporters &nough for helping PramaLife to sustain and develop tts support servlces during 2024125. particulaTIy'. Marsham Court Hotel . Boumemouth Male Voice Choir. Sl Johns Wimbome . è Th¢ Armed Forces Covenant Fund Trust . Community Action Ne￿ork . Ali¢e Ellen Cooper Dean Charilable Foundation . Christchurch Rotary Club . Crowdfunder . Leonardo Trust . N81ional Lottery Community Fund . BCP Council . Poole Rotary Club ¢ Classic Cars on the Quay ' BH Coastal Lottery . Poole Lions Charity Trust . Christchurch Town Council . Dorset Council . Dorset Healthcare NHS Trust . Society of the Holy Child Jesus . Sovereign Housing . Incorporated Boumemouth Free Church Council . Tesco . Judy's Jams . Talbot Village Trusl . D'oyly Carte Charitable Trust . The Valentine Charitable Trust . Vodafone . Dorset Communlty Foundation ¢ Woodland Preserves We would also like to thank all those Individuals who made a donation dI￿¢t to PramaLrfe. Your support is very much appreciated. We would also lik8 to acknowledge the considerable in-kind support we ￿Ceive from the Municipal and Owen Carter Almshouse and Immanuel Church. Boumemoulh. PRAMALIFE (CHARITABLE COMPANY LIMrrED BY GUARANTEE) TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2025 Financial Review The total income for the charity was £454.31912023124- £372,647) and the nel deficit for the perM)d was £25.27712023124'. deficit of £59.7811 Rtrsults The results for the year, the slate of the charitys affairs and transfers belween the restricted and unrestricted funds are shown in the attached financial statgments. Reserves pollcy The charity's 10181 reserves amount to £90.941 {2023124'. £116.218} of which £3.238 {2023124- £3.552) relate to restricted funds and £87,703 {2023124.. £112.6661 relate to unrestricted funds. The Iruslees monitor the level of reserves on a regular ba$1$ throughout the year and sel a target lev81 appropriate to the charity's current position and future plans through the annual budgeting process and lo ensure reserves provide for the long lemi need for working capital and lo provid8 for short term fluclualions in income from donations and grants. Following a full review of the reserves policy during 2020121 the Iruslees consider it prudent to maintain a minimum r&sèNe of £90.000 in this respect. The Reserve5 Policy was further reviewed by the Injslees on 17 July 2024 where il was agreed that the minlmum level of reserves should remain at £90,000. Flxed assets Full details of movements in tangible fixed assets are sel out in note 14 lo the financial stslemonls. Sourcès of lundlng PramaLife Is fortunate that r( receives funding from a varlety of sources to delNer Its charitable acllvities, including.. The Prama Foundation. especialty using the surpluses from our charity shops. Charitable Trusts and the Big Lottery. we apply to a variety of trusts on a competitive basis for their grant support. BCP Council. we were awarded in 2020 a conlracl by BCP Council to provide voluntary support lo Carers, this has been extended until 31 December 2025. Thg Council is atso funding PramaLife for its support of the Urgent Community Response scheme. The NHS, we receive funding for our work in supporting carers on discharge from hospital. Donations and legacies, &.g. group participants will donate PramaLife money to cover the cost of refreshments, or wo may re￿1ve a donation from a family following the funeral of a family member who had participated in PramaLrfe groupslaclivilies. Community fundraising e.g. concerts organised wilh the Boumemouth Male Voice Choir and Crowdfunding campaigns. Expenditurè Expenditure in respect of PramaLife's community activities encompasses the management and delivery of activities, including s81aries and specrfic costs associated with the activity e.g. materials for our Memory Lanè groups. PramaLife contributes funds to the Foundation in retum for administrative. financial management and governance support. PRAMALIFE {CHARITABLE COMPANY LIMITED BY GUARANTEE) TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2025 Remuneration Polic None of the trustees receives any remuneration. The remuneration of the senior staff is set by the trustees having regard lo local market rates, experience needed and the degree of responsibility held. e Involvement The parent charity has mechanisms in place to ensure that the slaff team are consulted with conceming issues which affect their employment. PramaLife continues to review how it consults and engages with the staff team to ensure that their views infom the developmenl of Ihe charity- The charity s8eks to 9ive full and fair consideration to all applications for employment made lo the charity by people living with disability and make efforts in respect of the continuing employment and training of employees who may become disabled while employed by the company. The Charity seeks to introduce, maintain and develop arrangements involving employees, providing systemati¢ relevant information, undertaking regular employee consultation and providing necessary Iraining and career developmènt lo all staff members. uctu Governance and Mana ement The organisalion is a charitable company limited by guarantee. incorporated on 24th February 2017. and registered as a charity with the Charity Commission on 24th April 2017. The company was formed under a Memorandum of Association which established the objects and powers of the charitable company and is governed under ils Articles of Association. Under the lemis of the Memorandum of Association each member of the company guarantees lo contribute £10 towards the assets of the company in the event of ils being wound up while helshe is a member. and towards the costs. charges and expenses of winding up. None of the trustees have any beneficial interest in the company. On 8th November 2017 the Iruslees resigrsed as members of the organisalion and apF￿Inted The Prarna Foundation as sole corporate member. The trustees of Th8 Prama Foundation have power to appoint and remove the board of PramaLrfe Limited. The trustees, who are also directors for the Purpose of company law, and who served during the period We￿.. Mr C Bennett Revd J E Burgess Mrs C Campbell Revd P D Homden lappointed 23 May 2024) Ms J Rock lappointed 15 October 20241 Mr D L F Cawdery lappoinled 10 December 2024} Ms A C Tyndall (appointed 17 February 2025) Mr N C Johnson (resigned 10 December 2024} In addition. Peter Adams is Co-opted as a representative of the carers PramaLife supports. PRAMALIFE (CHARITABLE COMPANY LIMITED BY GUARANTEE) TRUSTEES REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Structure Governanco and Mana ement continued The following trustees are also truslees of The Prama Foundation. Mr C Bennett Mrs C Campbell Mr D L F Cawdery Ms J Rock Revd P D Homden18ppointed 10 December 2024) Ms A C Tyndall (appointed 17 September 2025) Mr N C Johnson (resigned 10 December 2024) The Prama Foundation has a board of directors which receives recommendations and infomiation from two sub-¢ommittees focussing on: Pramacare (The Board of Pramacarel PramaLife (Th& Board of PramaLif8) The chair of each committee is held by a director of Prama Foundation and these make recommendations to the fvll Board of the Prama Foundation. The directors. who are also charity trustees, establish policies that are then implemented by the sensor leadership team vtho are responsible for the employment of staff thal carry out the objectives of the company. New direclorltrustees are appointed following a review of skills by a nominations sub-committee. Each trustee elected meets with the senior management team and then observes a board or sub-commillee meeting before final decisions are taken on appointment. The nominations sub