**Farnham Repair Café: Annual Report 2025 01/01/25 – 31/12/25** 

**Template adapted from Section 7, Charity reporting and accounting: the essentials, November 2016 (CC15d), Charity Commission for England and Wales** 

## **1. Reference and administrative details** 

## **Charity name** 

Farnham Repair Café 

## **Charity number** 

1172613 

## **Address** 

C/O University for the Creative Arts, Falkner Road, Farnham, Surrey GU9 7DS 

## **Names of trustees** 

- Martin John Charter (Appointed 2017) 

- Peter Gordon Dobson (Appointed 2017) 

- Rita Mary Dunne (Appointed 2025) 

- Helen Lord (Appointed 2021) 

- John James Pearce (Appointed 2017) 

- Anthony Laurence Warburton (Appointed 2017) 

- • Anthony Paul Wattenbach (Appointed 2025) 

## **Notes** 

- Edward George Ram (Resigned 2020) 

- Stephen Peter Privett (Resigned 2021) 

- David Francis Smith (Resigned 2024) 

- Meryl Elizabeth Wingfield (Resigned 2025) 

## **2. Structure, governance and management** 

## **Date of constitution** 

18[th] April 2017 

## **Number of trustees** 

7 

## **Trustee policy** 

Maintain existing trustees (as appropriate receive proposals for new trustees) 

## **Type of charity** 

Charitable Incorporated Organisation (CIO) 

## **3. Objectives and activities** 

## **Purpose of the charity** 

To protect and safeguard the environment for the public benefit through the promotion of repair and re-use of products as a means of preventing and minimising waste disposal. 

## **Main activities** 

To organise 12 x 3 hour events related to repair and re-use annually 



## **4. Achievements and performance** 

## **4.1 Achievements: 8 year comparison** 

||**2025**|**2024**|**2023**|**2022**|**2021***0|**2020***0*1|**2019**|**2018**|
|---|---|---|---|---|---|---|---|---|
|Events|12|12|12|11|7*10|4*2|12|13|
|Visitors|954|946|915|686|316|238|781|680|
|Average visitors per event|80|79|76|62|45|60|65|52|
|Products-in*12|675|659|690|490|216|174|626|506|
|Repairs*13|471|490|477|322|142|125|416|337|
|Repair Rate|70%|74%|69%|66%|66%|72%|67%|67%|
|Landfill Diversion (tonnes)|1.0|1.4|1.2|0.9|0.4|0.3|1.1|1.1|
|CO2 Reduction (tonnes)|9.6|12.7|11.6|8.1|3.7|2.9|9.9*3|9.9*3|
|Satisfaction|98%|98%|98%|98%|97%|97%*4|98%|99%|
|Citizen Savings|£45,177|£45,517|£39,402|£30,367|£14,537|£10,455*5|£36,877|£30,174|
|Website Hits (Views)*6 *14*15|11860|-|4356|8341|6049|1110|-|-|
|Website Visitors*15|568|-|-|-|-|-|-|-|
|YouTube Channel Hits*7*16|572|478|1261|412|505|129|-|-|
|C02 Calculator – Hits (Views)*8*11*14*15|1333|-|1046|1224|529|926|-|-|



Notes: *0 FRC activity declined in 2020-21 due to CV19, *1 Updated repair data included for 4 events; *2 Includes 2 x physical & 2 x drop-off events; *3 Updated based on revised CO2 calculation methodology (2018); *4 Data based on 2 x physical events; *5 Includes data on 2 x physical events with 2 x drop-off added); *6 Dedicated website launched April 2020 (Data April – Dec 2020); *7 FRC YouTube channel established on July 2017 (Monthly data collected from August 2020); * 8 Online repair CO2 calculator launched April 2020 (Data based on standard tool: April – Dec 2020); *9 Data collected from April 2020 (included 4 x ‘live’ online chat advise sessions before decision made to move to ‘open’ service); *10 Includes data on 3 x drop-off/4 x open sessions; *11 CO2 Calculator figures related to Standard Calculator; *12 – corrected figure; *13 – corrected figure; *14 – Data unavailable in 2024; *15 – Data now collected via Plausible; *16 – 2025 figure revised down as wrongly uploaded video removed 

## **4.2 Performance milestones achieved in 2025 (individual & cumulative)** 

- 10[th] Anniversary: receipt of KAVS award 

- Over 7000 attendees since start in 2015 

- Over 3300 repairs achieved since start in 2015 

- Organised 12 ‘open’ sessions 

- Attendance at 2 external events (Farnham Sustainability Festival & Bourne Show) 

- Maintenance of excellent performance (repair rate (70%) and visitor satisfaction (98%)) 

- Maintenance of core team of volunteers/repairers (average 28 [27] attended per session) 

- • Streamlining Trustees roles & responsibilities 

- Resignation of 1 Trustee & appointment of 2 new Trustees 

- • Successful ‘All Team’ BBQ organised 

## **5. Financial review (see financial statement)** 

## **5.1 Overview: Financial summary: 8 Year Comparison** 

||**2025**|**2024**|**2023**|**2022**|**2021**|**2020**|**2019**|**2018**|
|---|---|---|---|---|---|---|---|---|
|Opening Balance|£3,046.76|£3,001.11|£3,016.61|£3,208.27|£3,070.19|£3,435.92|£3,554.98|£1,674.19|
|Income|£4,333.82|£4,461.20|£3,552.97|£2,476.54|£1,935.56|£1,254.50|£3,460.80|£2,809.88|
|Costs|£4,971.39|£4,415.55|£3,568.47|£2,668.20|£1,797.48|£1,620.23|£3,579.86|£929.09|
|Surplus (deficit)|-£637.57|£45.65|-£15.50|-£191.66|£138.08|-£365.73|-£119.06|£1,889.79|
|Closing Balance (at bank)|£2,409.19|£3,046.76|£3,001.11|£3,016.61|£3,208.27|£3,070.19|£3,435.92|£3,554.98|



Notes 

Income: Increased income: (compared to 2025) online donations (+14%); HMRC (+£460.73) 

Costs: Increased costs: 10[th] anniversary (compared to 2025): clothing (+86%); promotion (+652%) 



## **5.2 Donations: Financial summary: 8 Year Comparison** 

Note *1: 2023 figure includes income for 2021-22 & 2022-23 

||**2025**|**2024**|**2023**|**2022**|**2021**|**2020**|**2019**|**2018**|
|---|---|---|---|---|---|---|---|---|
|Donations - collective|£2,858.60|£3,126.20|£2,998.90|£2,161.54|£965.50|£757.00|£3,460.80|£2,383.30|
|Donations - individual|£666.50|£585.00|£233.00|£315.00|£277.50|£101.50|-|-|
|Donations - organisations|£265.01|£750.00|-|-|£400.00|-|-|-|
|Sales - shirts|£82.98||||||||
|CAF Donation from BP|-|-|-|-|-|-|-|£176.58|
|Grants|-|-|-|-|-|-|-|£250.00|
|HMRC Gift Aid *1|£460.73|-|£321.07|-|£162.76|-|-|-|
|Other|-|-|-|-|£129.80|£396.00|-|-|
|Total|£4,333.82|£4,461.20|£3,552.97|£2,476.54|£1,935.56|£1,254.50|£3,460.80|£2,809.88|



## **6. 2025: Risk Analysis (Significance/Likelihood) and [Mitigation]** 

- Major incidents e.g. fire at venue (Hi/Lo) [Ensure H&S culture/’live’ insurance] 

- Repairers contract asbestos-related medical condition (Hi/Lo) [Raise awareness amongst repairers/front desk over asbestos issues related to products] 

- Incorrectly repaired product (Hi/Lo) [H&S culture/’live’ insurance/recruit skilled repairers] 

- Reduction in completed repairs (Hi/Lo) [Recruit more skilled repairers] 

- Loss of donations – short-term (Lo/Lo) [Diversify fundraising] 

- Loss of donations – medium/longer-term (Hi/Lo) [Diversify fundraising] 

- Loss of customers (Hi/Lo) [Increase marketing] 

- Decline in attendance of volunteer repairers (Hi/Mid) [Look after repairers/Recruit new repairers/Maintain waiting list] 

- Reduction in customer satisfaction (Hi/Mid) [Maintain high repair rate & friendly atmosphere] 

- Bad publicity resulting from unsatisfied customers (Hi/Lo) [Maintain positive visitor experience] 

- Loss of venue (Hi/Lo) [Maintain good relationship with The Spire Church (TSC)] 

- Discontinued offer of 3D printing (Lo/Mid) [Recruit/train new volunteer(s)] 

- Loss of support of partners (Hi/Lo) [Maintain good relationships with TSC/UCA/FTC] 

- Non-compliance with General Data Protection Regulation {GDPR} (Mid/Mid) [Maintain & implement documented policy] 

- Non-compliance with Safeguarding Policy (Hi/Lo) [Maintain & implement documented policy] 

- Inappropriate behaviour by volunteers: reputation damage (Hi/Lo) [Monitor identified individuals] 

## **7. Public benefit statement (also see 3.)** 

## **Public benefit (adherence to): 8 Year Comparison** 

To protect and safeguard the environment for public interest through the promotion of repair and re-use of products as a means of preventing and minimising waste disposal. 

||**2025**|**2024**|**2023**|**2022**|**2021***0|**2020***0*1|**2019**|**2018**|
|---|---|---|---|---|---|---|---|---|
|Repairs Completed|471|490|477|322|142|125|416|337|
|Repair Rate|70%|74%|69%|66%|66%|72%|67%|67%|
|Satisfaction|98%|98%|98%|98%|97%|97%|98%|99%|
|Landfill Diversion (tonnes)|1.0|1.4|1.2|0.9|0.4|0.3|1.1|1.1|
|CO2 Reduction (tonnes)|9.6|12.7|11.2|8.1|3.7|2.9|9.9 *2|9.9 *2|
|Citizen Savings|£45,177|£45,517|£39,402|£30,367|£14,537|£10,455 *5|£36,877|£30,174|



Notes: *0 FRC activity declined in 2020-2021 due to CV19, *1 Updated repair data included for 4 events; *2 Updated based on revised CO2 calculation methodology (2018) 

## **8. Information on fundraising** 

## **Approach** 

- To receive donations 

   - Regularly (at each event) 

- Periodically (on an ad hoc basis and online) 

- • To receive small grants 



## **9. Plans for future periods** 

## **2026: Aims, objectives and activities** 

- To organise 12 ‘open’ physical events 

- To communicate FRC dashboard 

- To continue to offer customised repair through 3D printing 

- To continue to support repair cafés activity locally, nationally and internationally 

- To disseminate information and learning on repair/repair cafes on ad hoc basis through  Welcome visits for other Repair Cafes 

   - Webinars 

   - Presentations 

   - Events 

By order of the Board of charity trustees 

Martin Charter, Chair, Board of Trustees, Farnham Repair Café, 08/03/26 



## **FARNHAM REPAIR CAFE_Financial_Statement_2025 1st January 2025 - 31st December 2025** 

|**1st January 2025 - 31st December 2025**||||||
|---|---|---|---|---|---|
|**Opening balance as at 01/01/25:**||£|3,046.76<br>|||
|**Closing balance as at 31/12/25:**||£|2,409.19<br>|||
|**Income (between 01/01/25 - 31/12/25)**|**2025**||**2024**|**£ +/-**|**% +/-**|
|Donations - collective|£2,858.60||£3,126.20|-£267.60|-9%|
|Donations - individual|£666.50||£585.00|£81.50|14%|
|Donations - organisational|£265.01||£750.00|-£484.99|-65%|
|Sales - clothing|£82.98||£0.00|£82.98|-|
|Grants|£0.00||£0.00|£0.00|-|
|HMRC Gift aid|£460.73||£0.00|£460.73|-|
|Other|£0.00||£0.00|£0.00|-|
|Sub-total|£4,333.82||£4,461.20|-£127.38|-3%|
|**Expenditure (between 01/01/25 - 31/12/25)**||||||
|Insurance|£134.40||£107.36|£27.04|25%|
|Promotion|£939.50||£125.00|£814.50|652%|
|PAT calibration|£111.60||£111.60|£0.00|0%|
|Food/coffee/teas|£816.77||£744.60|£72.17|10%|
|Equipment|£12.00||£47.81|-£35.81|-75%|
|Consumables|£42.55||£11.43|£31.12|272%|
|Clothing/badges|£307.56||£165.60|£141.96|86%|
|BBQ|£856.46||£810.00|£46.46|6%|
|Car parking|£155.20||£193.00|-£37.80|-20%|
|Distribution to Spire Church|£1,500.00||£2,000.00|-£500.00|-25%|
|Other/miscellaneous|£95.35||£99.15|-£3.80|-4%|
|Sub-total|£4,971.39||£4,415.55|£555.84|13%|
|Annual surplus/defecit|-£637.57||£45.65|-£683.22|-1497%|
|Closing balance|£2,409.19||£3,046.76|-£637.57|-21%|



By order of the Board of charity trustees Martin Charter, Chair, Board of Trustees, Farnham Repair Café, 08/03/26