**Farnham Repair Café: Annual Report 2024 01/01/24 – 31/12/24** 

**Template adapted from Section 7, Charity reporting and accounting: the essentials, November 2016 (CC15d), Charity Commission for England and Wales** 

## **1. Reference and administrative details** 

## **Charity name** 

Farnham Repair Café 

## **Charity number** 

1172613 

## **Address** 

C/O University for the Creative Arts, Falkner Road, Farnham, Surrey GU9 7DS 

## **Names of trustees** 

- Martin John Charter (Appointed 2017) 

- Peter Gordon Dobson (Appointed 2017) 

- Helen Lord (Appointed 2021) 

- John James Pearce (Appointed 2017) 

- Anthony Laurence Warburton (Appointed 2017) 

- • Meryl Elizabeth Wingfield (Appointed 2019) 

## **Notes** 

- Edward George Ram (Resigned 2020) 

- Stephen Peter Privett (Resigned 2021) 

- David Francis Smith (Resigned 2024) 

## **2. Structure, governance and management** 

## **Date of constitution** 

18[th] April 2017 

## **Number of trustees** 

6 

## **Trustee policy** 

Maintain existing trustees (as appropriate receive proposals for new trustees) 

## **Type of charity** 

Charitable Incorporated Organisation (CIO) 

## **3. Objectives and activities** 

## **Purpose of the charity** 

To protect and safeguard the environment for the public benefit through the promotion of repair and re-use of products as a means of preventing and minimising waste disposal. 

## **Main activities** 

To organise 12 x 3 hour events related to repair and re-use annually 



## **4. Achievements and performance** 

## **4.1 Achievements: 7 Year Comparison** 

||**2024**|**2023**|**2022**|**2021***0|**2020***0 *1|**2019**|**2018**|
|---|---|---|---|---|---|---|---|
|Events|12|12|11|7 *10|4 *2|12|13|
|Visitors|946|915|686|316|238|781|680|
|Average visitors per event|79|76|62|45|60|65|52|
|Products-in *12|659|690|490|216|174|626|506|
|Repairs *13|490|477|322|142|125|416|337|
|Repair Rate|74%|69%|66%|66%|72%|67%|67%|
|Landfill Diversion (tonnes)|1.4|1.2|0.9|0.4|0.3|1.1|1.1|
|CO2 Reduction (tonnes)|12.7|11.6|8.1|3.7|2.9|9.9 *3|9.9 *3|
|Satisfaction|99%|98%|98%|97%|97% *4|98%|99%|
|Citizen Savings|£45,517|£39,402|£30,367|£14,537|£10,455 *5|£36,877|£30,174|
|Website Hits*6 *14|-|4356|8341|6049|1110|-|-|
|YouTube Channel Hits 7*|478|1261|412|505|129|-|-|
|C02 Calculator – Hits *8*11*14|-|1046|1224|529|926|-|-|
|C02 Calculator – Use|-|420|445|209|129|-|-|



Notes: *0 FRC activity declined in 2020-21 due to CV19, *1 Updated repair data included for 4 events; *2 Includes 2 x physical & 2 x drop-off events; *3 Updated based on revised CO2 calculation methodology (2018); *4 Data based on 2 x physical events; *5 Includes data on 2 x physical events with 2 x drop-off added); *6 Dedicated website launched April 2020 (Data April – Dec 2020); *7 FRC YouTube channel established on July 2017 (Monthly data collected from August 2020); * 8 Online repair CO2 calculator launched April 2020 (Data based on standard tool: April – Dec 2020); *9 Data collected from April 2020 (included 4 x ‘live’ online chat advise sessions before decision made to move to ‘open’ service); *10 Includes data on 3 x drop-off/4 x open sessions; *11 CO2 Calculator figures related to Standard Calculator; *12 – corrected figure; *13 – corrected figure *14 – Data unavailable in 2024 

## **4.2 Performance milestones achieved in 2024 (individual & cumulative)** 

- Kings Award for Voluntary Service (KAVS) 

- Organised 12 ‘open’ sessions 

- Over 2500 repairs achieved since FRC start in 2015 

- Maintenance of excellent performance (repair rate (74%) and visitor satisfaction (98%)) 

- Maintenance of core team of volunteers/repairers (average 27 attended per session) 

- • Successful ‘All Team’ BBQ organised 



## **5. Financial review (see financial statement)** 

## **Financial summary: 7 Year Comparison** 

||**2024**|**2023**|**2022**|**2021**|**2020**|**2019**|**2018**|
|---|---|---|---|---|---|---|---|
|Opening Balance|£3001.11|£3,016.61|£3,208.27|£3,070.19|£3,435.92|£3,554.98|£1,674.19|
|Income|£4461.20|£3,552.97|£2,476.54|£1,935.56|£1,254.50|£3,460.80|£2,809.88|
|Costs|£4415.55|£3,568.47|£2,668.20|£1,797.48|£1,620.23|£3,579.86|£929.09|
|Surplus (deficit)|£45.65|-£15.50|-£191.66|£138.08|(-£365.73)|(-£119.06)|£1,889.79|
|Closing Balance (at bank)|£3046.76|£3,001.11|£3,016.61|£3,208.27|£3,070.19|£3,435.92|£3,554.98|



## Notes 

Income:  Increase in donations by £750 (Farnham Town Council (£500) & Bourne Show (£250)) 

Costs: Increase in donation to the Spire Church by £500 (2023 - £1500; 2024 - £2000) 

## **Income sources: 7 Year Comparison** Notes *1: 2023 figure includes income for 2021-22 & 2022-23 

||**2024**|**2023**|**2022**|**2021**|**2020**|**2019**|**2018**|
|---|---|---|---|---|---|---|---|
|Donations - collective|£3126.20|£2,998.90|£2,161.54|£965.50|£757.00|£3,460.80|£2,383.30|
|Donations - individual|£585.00|£233.00|£315.00|£277.50|£101.50|-|-|
|Donations - organisations|£750.00|-|-|£400.00|-|-|-|
|CAF Donation from BP|-|-|-|-|-|-|£176.58|
|Grants|-|-|-|-|-|-|£250.00|
|HMRC Gift Aid*1|-|£321.07|-|£162.76|-|-|-|
|Other|-|-|-|£129.80|£396.00|-|-|
|Total|£4461.20|£3,552.97|£2,476.54|£1,935.56|£1,254.50|£3,460.80|£2,809.88|



Notes: *1 Gift Aid collected during 2024 to be reclaimed from HMRC in 2025 

## **6. 2024: Risk Analysis (Significance/Likelihood) and [Mitigation]** 

- Major incidents e.g. fire at venue (Hi/Lo) [Ensure H&S culture/’live’ insurance] 

- Repairers contract asbestos-related medical condition (Hi/Lo) [Raise awareness amongst repairers/front desk over asbestos issues related to products] 

- Incorrectly repaired product (Hi/Lo) [H&S culture/’live’ insurance/recruit skilled repairers] 

- Reduction in completed repairs (Hi/Lo) [Recruit more skilled repairers] 

- Loss of donations – short-term (Lo/Lo) [Diversify fundraising] 

- Loss of donations – medium/longer-term (Hi/Lo) [Diversify fundraising] 

- Loss of customers (Hi/Lo) [Increase marketing] 

- Decline in attendance of volunteer repairers (Hi/Mid) [Look after repairers] 

- Decline in attendance of volunteer repairers (Hi/Mid) [Recruit new repairers; maintain waiting list] 

- Reduction in customer satisfaction (Hi/Mid) [Maintain high repair rate & friendly atmosphere] 

- Bad publicity resulting from unsatisfied customers (Hi/Lo) [Maintain positive visitor experience] 

- Loss of venue (Hi/Lo) [Maintain good relationship with The Spire Church (TSC)] 

- Discontinued offer of 3D printing (Lo/Mid) [Recruit/train new volunteer(s)] 

- Loss of support of partners (Hi/Lo) [Maintain good relationships with TSC/UCA/FTC] 

- Non-compliance with General Data Protection Regulation {GDPR} (Mid/Mid) [Maintain & implement documented policy] 

- Non-compliance with Safeguarding Policy (Hi/Lo) [Maintain & implement documented policy] 



## **7. Public benefit statement (also see 3.)** 

## **Public benefit (adherence to): 7 Year Comparison** 

To protect and safeguard the environment for the public benefit 

||**2024**|**2023**|**2022**|**2021***0|**2020***0 *1|**2019**|**2018**|
|---|---|---|---|---|---|---|---|
|Repairs Completed|490|477|322|142|125|416|337|
|Repair Rate|74%|69%|66%|66%|72%|67%|67%|
|Satisfaction|99%|98%|98%|97%|97%|98%|99%|
|Landfill Diversion (tonnes)|1.4|1.2|0.9|0.4|0.3|1.1|1.1|
|CO2 Reduction (tonnes)|12.7|11.2|8.1|3.7|2.9|9.9 *2|9.9 *2|
|Citizen Savings|£45,517|£39,402|£30,367|£14,537|£10,455 *5|£36,877|£30,174|



Notes: *0 FRC activity declined in 2020-2021 due to CV19, *1 Updated repair data included for 4 events; *2 Updated based on revised CO2    calculation methodology (2018) 

## **8. Information on fundraising** 

## **Approach** 

- To receive donations 

   - Regularly (at each event) 

- Periodically (on an ad hoc basis and online) 

- • To receive small grants 

## **9. Plans for future periods** 

## **2025: Aims, objectives and activities** 

- To organise 12 ‘open’ physical events 

- To update FRC dashboard 

- To continue to offer customised repair through 3D printing 

- To continue to support repair cafés activity locally, nationally and internationally 

- To disseminate information and learning on repair/repair cafes on ad hoc basis through 

   - Welcome visits for other Repair Cafes 

   - Webinars 

   - Presentations 

   - Events 

By order of the Board of charity trustees 

Martin Charter, Chair, Board of Trustees, Farnham Repair Café, 5/4/25 



## **FARNHAM REPAIR CAFE_Financial_Statement_2024 (1st January 2023 - 31st December 2024)** 

|**Opening balance as at 01/01/24:**||£|3,001.11<br>|||
|---|---|---|---|---|---|
|**Closing balance as at 31/12/24:**||£|3,046.76<br>|||
|**Income (between 01/01/24 - 31/12/24)**|**2024**||**2023**|**£ +/-**|**% +/-**|
|Donations - collective|£3,126.20||£2,998.90|£127.30|4%|
|Donations - individual|£585.00||£233.00|£352.00|151%|
|Donations - organisational|£750.00||£0.00|£750.00|-|
|Grants|£0.00||£0.00|£0.00|-|
|HMRC Gift aid|£0.00||£321.07|-£321.07|-|
|Other|£0.00||£0.00|£0.00|-|
|Sub-total|£4,461.20||£3,552.97|£908.23|26%|
|**Expenditure (between 01/01/23 - 31/12/23)**||||||
|Insurance|£107.36||£82.59|£24.77|30%|
|Promotion|£125.00||£0.00|-|-|
|PAT calibration|£111.60||£109.20|£2.40|2%|
|Food/coffee/teas|£744.60||£544.20|£200.40|37%|
|Equipment|£47.81||£174.27|-£126.46|-73%|
|Consumables|£11.43||£5.75|£5.68|99%|
|Corporate clothing/badges|£165.60||£142.80|£22.80|16%|
|Team dinner/BBQ|£810.00||£752.00|£58.00|8%|
|Car parking|£193.00||£198.60|-£5.60|-3%|
|Distribution to Spire Church|£2,000.00||£1,500.00|£500.00|33%|
|Other/miscellaneous|£99.15||£59.06|£40.09|68%|
|Sub-total|£4,415.55||£3,568.47|£847.08|24%|
|Annual surplus/defecit|£45.65||-£15.50|£61.15|-395%|
|Closing balance|£3,046.76||£3,001.11|£45.65|2%|



By order of the Board of charity trustees Martin Charter, Chair, Board of Trustees, Farnham Repair Café, 5/4/25