**Farnham Repair Café: Annual Report 2023: 01/01/23 – 31/12/23 [Financial Report as @ 03/03/24]** 

**Template adapted from Section 7, Charity reporting and accounting: the essentials, November 2016 (CC15d), Charity Commission for England and Wales** 

## **1. Reference and administrative details** 

## **Charity name** 

Farnham Repair Café 

## **Charity number** 

1172613 

## **Address** 

C/O University for the Creative Arts, Falkner Road, Farnham, Surrey GU9 7DS 

## **Names of trustees** 

- Martin John Charter (Appointed 2017) 

- Peter Gordon Dobson (Appointed 2017) 

- David Francis Smith (Appointed 2020) 

- Helen Lord (Appointed 2021) 

- John James Pearce (Appointed 2017) 

- Anthony Laurence Warburton (Appointed 2017) 

- • Meryl Elizabeth Wingfield (Appointed 2019) 

## **Notes** 

- Edward George Ram (Resigned 2020) 

- Stephen Peter Privett (Resigned 2021) 

## **2. Structure, governance and management** 

## **Date of constitution** 

18[th] April 2017 

## **Number of trustees** 

7 

## **Trustee policy** 

Maintain existing trustees (as appropriate receive proposals for new trustees) 

## **Type of charity** 

Charitable Incorporated Organisation (CIO) 

## **3. Objectives and activities** 

## **Purpose of the charity** 

To protect and safeguard the environment for the public benefit through the promotion of repair and re-use of products as a means of preventing and minimising waste disposal. 

## **Main activities** 

To organise 12 x 3 hour events related to repair and re-use annually 



## **4. Achievements and performance** 

## **4.1 Achievements: 6 Year Comparison** 

||**2023**|**2022**|**2021***0|**2020***0 *1|**2019**|**2018**|**2018**|
|---|---|---|---|---|---|---|---|
|Events|12|11|7 *10|4 *2|12|13||
|Visitors|915|686|316|238|781|680||
|Average visitors per event|76|62|45|60|65|52||
|Products-in|915|490|216|174|626|506||
|Repairs|690|322|142|125|416|337||
|Repair Rate|69%|66%|66%|72%|67%|67%||
|Landfill Diversion (tonnes)|1.2|0.9|0.4|0.3|1.1|1.1||
|CO2 Reduction (tonnes)|11.6|8.1|3.7|2.9|9.9 *3|9.9 *3||
|Satisfaction|98%|98%|97%|97% *4|98%|99%||
|Citizen Savings|£39,402.00|<br>£30,367.00|£14,537.00|£10,455.00 *5|£36,877.00|£30,174.00||
|Website Hits *6|4356|8341|6049|1110|-||-|
|YouTube Channel Hits *7|1261|412|505|129|-||-|
|CO2 Calculator - Hits  *8 *11|1046|1224|529|926|-||-|
|CO2 Calculator - Use  *8 *11|420|445|209|129||||



Notes: *0 FRC activity declined in 2020-21 due to CV19, *1 Updated repair data included for 4 events; *2 Includes 2 x physical & 2 x drop-off events; *3 Updated based on revised CO2 calculation methodology (2018); *4 Data based on 2 x physical events; *5 Includes data on 2 x physical events with 2 x drop-off added); *6 Dedicated website launched April 2020 (Data April – Dec 2020); *7 FRC YouTube channel established on July 2017 (Monthly data collected from August 2020); * 8 Online repair CO2 calculator launched April 2020 (Data based on standard tool: April – Dec 2020); *9 Data collected from April 2020 (included 4 x ‘live’ online chat advise sessions before decision made to move to ‘open’ service); *10 Includes data on 3 x drop-off/4 x open sessions; *11 CO2 Calculator figures related to Standard Calculator 

## **4.2 Performance milestones achieved in 2023 (individual & cumulative)** 

- Organised 12 ‘open’ sessions 

- 5000 visitors achieved since FRC start in 2015 

- Nomination for Kings Award for Voluntary Service (KAVS) 

- Maintenance of good performance (Repair rate and visitor satisfaction) 

- Maintenance of core team of repairers (20-25 per session) 

- ‘FRC All Team’ WhatsApp group achieved 41 participants (compared 32 in 2022) 

- • Successful ‘All Team’ BBQ organised 



## **5. Financial review (see financial statement)** 

## **Financial summary: 6 Year Comparison** 

||**2023**|**2022**|**2021**|**2020**|**2019**|**2018**|
|---|---|---|---|---|---|---|
|Opening Balance|£3,016.61|£3,208.27|£3,070.19|£3,435.92|£3,554.98|£1,674.19|
|Income|£3,552.97|£2,476.54|£1,935.56|£1,254.50|£3,460.80|£2,809.88|
|Costs|£3,568.47|£2,668.20|£1,797.48|£1,620.23|£3,579.86|£929.09|
|Surplus (deficit)|-£15.50|-£191.66|£138.08|(-£365.73)|(-£119.06)|£1,889.79|
|Closing Balance (at bank)|£3,001.11|£3,016.61|£3,208.27|£3,070.19|£3,435.92|£3,554.98|



## **Income sources: 6 Year Comparison** 

||**2023**|**2022**|**2021**|**2020**|**2019**|**2018**|
|---|---|---|---|---|---|---|
|Donations - collective|£2,998.90|£2,161.54|£965.50|£757.00|£3,460.80|£2,383.30|
|Donations - individual|£233.00|£315.00|£277.50|£101.50|-|-|
|Donations - organisations|-|-|£400.00|-|-|-|
|CAF Donation from BP|-|-|-|-|-|£176.58|
|Grants|-|-|-|-|-|£250.00|
|HMRC Gift Aid*1|£321.07|-|£162.76|-|-|-|
|Other|-|-|£129.80|£396.00|-|-|
|Total|£3,552.97|£2,476.54|£1,935.56|£1,254.50|£3,460.80|£2,809.88|



Notes *1: 2023 figure includes income for 2021-22 & 2022-23 

## **6. 2023: Risk Analysis (Significance/Likelihood) and [Mitigation]** 

- Infectious diseases (e.g. CV19, flu, etc) non-compliance (Hi/Lo) [Ensure CV19 policy compliance by repairers/front desk/customers] 

- Infections from infectious diseases amongst repairers/front desk/customers (Hi/Lo) [Ensure CV19 policy compliance by repairers/front desk/customers] 

- Major incidents e.g. fire at venue (Hi/Lo) [Ensure H&S culture/’live’ insurance] 

- Repairers contract asbestos-related medical condition (Hi/Lo) [Raise awareness amongst repairers/front desk over asbestos issues related to products] 

- Incorrectly repaired product (Hi/Lo) [H&S culture/’live’ insurance/recruit skilled repairers] 

- Reduction in completed repairs (Hi/Lo) [Recruit more skilled repairers] 

- Loss of donations – short-term (Lo/Lo) [Diversify fundraising] 

- Loss of donations – medium/longer-term (Hi/Lo) [Diversify fundraising] 

- Loss of customers (Hi/Lo) [Increase marketing] 

- Decline in attendance of volunteer repairers (Hi/Mid) [Look after repairers] 

- Decline in attendance of volunteer repairers (Hi/Mid) [Recruit new repairers] 

- Reduction in customer satisfaction (Hi/Mid) [Maintain high repair rate & friendly atmosphere] 

- Bad publicity resulting from unsatisfied customers (Hi/Lo) [Maintain positive visitor experience] 

- Loss of venue (Hi/Lo) [Maintain good relationship with The Spire Church (TSC)] 

- Discontinued offer of 3D printing (Lo/Mid) [Recruit/train new volunteer(s)] 

- Loss of support of partners (Hi/Lo) [Maintain good relationships with TSC/UCA/FTC] 

- Non-compliance with General Data Protection Regulation {GDPR} (Hi/Mid) [Maintain & implement documented policy] 

- Non-compliance with Safeguarding Policy (Hi/Lo) [Maintain & implement documented policy] 



## **7. Public benefit statement (also see 3.)** 

## **Public benefit (adherence to): 6 Year Comparison** 

To protect and safeguard the environment for the public benefit 

||**2023**|**2022**|**2021***0|**2020***0 *1|**2019**|**2018**|
|---|---|---|---|---|---|---|
|Repairs Completed|477|322|142|125|416|337|
|Repair Rate|69%|66%|66%|72%|67%|67%|
|Landfill Diversion (tonnes)|1.2|0.9|0.4|0.3|1.1|1.1|
|CO2 Reduction (tonnes)|11.2|8.1|3.7|2.9|9.9 *2|9.9 *2|
|Citizen Savings|£39,402.00|£30,367.00|£14,537.00|£10,455.00 *5|£36,877.0|£30,174.00|



Notes: *0 FRC activity declined in 2020-2021 due to CV19, *1 Updated repair data included for 4 events; *2 Updated based on revised CO2    calculation methodology (2018) 

## **8. Information on fundraising** 

## **Approach** 

- To receive donations 

   - Regularly (at each event) 

- Periodically (on an ad hoc basis and online) 

- • To receive small grants 

## **9. Plans for future periods** 

## **2024: Aims, objectives and activities** 

- To organise 12 ‘open’ physical events (pending infectious disease restrictions) 

- To update FRC & complete RCIF repair dashboard 

- To continue to offer customised repair through 3D printing 

- To continue to support repair café activity locally, nationally  and internationally 

- To disseminate information and learning on repair/repair cafes on ad hoc basis through 

   - Continue to welcome visits for other Repair Cafes 

   - Webinars 

   - Presentations 

   - Events 

By order of the Board of charity trustees 

Martin Charter, Chair, Board of Trustees, Farnham Repair Café, 03/03/24 



## **FARNHAM REPAIR CAFE_Financial_Statement_2023 (1st January 2023 - 31st December 2023) as @ 03/03/24** 

|**Opening balance as at 01/01/23:**||3,016.61<br>£|3,016.61<br>£|||
|---|---|---|---|---|---|
|**Closing balance as at 31/12/23:**||3,001.11<br>£||||
|**Income (between 01/01/23 - 31/12/23)**|**2023**||**2022**|**£ +/-**|**% +/-**|
|Donations - collective|£2,998.90|2,161.54<br>£||£837.36|39%|
|Donations - individual|£233.00|£|315.00<br>|-£82.00|-26%|
|Donations - organisational|£0.00||-|-|-|
|Grants|£0.00||-|-|-|
|HMRC Gift aid|£321.07||-|-|-|
|Other|£0.00||-|-|-|
|Sub-total|£3,552.97|2,476.54<br>£||£1,076.43|43%|
|**Expenditure (between 01/01/23 - 31/12/23)**||||||
|Insurance|£82.59|£|63.53<br>|£19.06|30%|
|Promotion|£0.00||-|-|-|
|PAT calibration|£109.20|£|18.00<br>|£91.20|507%|
|Food/coffee/teas|£544.20|£|507.45<br>|£36.75|7%|
|Equipment|£174.27|£|218.93<br>|-£44.66|-20%|
|Consumables|£5.75|£|6.75<br>|-£1.00|-15%|
|Corporate clothing|£142.80|£|157.74<br>|-£14.94|-9%|
|Team dinner/BBQ|£752.00|£|559.00<br>|£193.00|35%|
|Car parking|£198.60|£|114.60<br>|£84.00|73%|
|Distribution to Spire Church|£1,500.00|1,000.00<br>£||£500.00|50%|
|Other/miscellaneous|£59.06|£|22.20<br>|£36.86|166%|
|Sub-total|£3,568.47|2,668.20<br>£||£900.27|34%|
|Annual surplus/defecit|-£15.50|-£|191.66<br>|£176.16|-92%|
|Closing balance|£3,001.11|3,016.61<br>£||-£15.50|-1%|