**Farnham Repair Café: Annual Report 2021: 01/01/21 – 31/12/21 [Financial Report as @ 07/02/22]** 

**Template adapted from Section 7, Charity reporting and accounting: the essentials, November 2016 (CC15d), Charity Commission for England and Wales** 

## **1. Reference and administrative details** 

## **Charity name** 

Farnham Repair Café 

## **Charity number** 

1172613 

## **Address** 

C/O University for the Creative Arts, Falkner Road, Farnham, Surrey GU9 7DS 

## **Names of trustees** 

- Martin John Charter (Appointed 2017) 

- Peter Gordon Dobson (Appointed 2017) 

- Helen Lord (Appointed 2021) 

- John James Pearce (Appointed 2017) 

- David Francis Smith (Appointed 2020) 

- Anthony Laurence Warburton (Appointed 2017) 

- • Meryl Elizabeth Wingfield (Appointed 2019) 

## **Notes** 

- Edward George Ram (Resigned 2020) 

- Stephen Peter Privett (Resigned 2021) 

## **2. Structure, governance and management** 

## **Date of constitution** 

18[th] April 2017 

## **Number of trustees** 

7 

## **Trustee policy** 

Maintain existing trustees (as appropriate receive proposals for new trustees) 

## **Type of charity** 

Charitable Incorporated Organisation (CIO) 

## **3. Objectives and activities** 

## **Purpose of the charity** 

To protect and safeguard the environment for the public benefit through the promotion of repair and re-use of products as a means of preventing and minimising waste disposal. 

## **Main activities** 

To organise 12 x 3 hour events related to repair and re-use annually 



## **4. Achievements and performance** 

## **Achievements: 4 Year Comparison** 

|||**2021***0|**2020** *0 *1|**2019**|**2018**|
|---|---|---|---|---|---|
|•|Events|7*10|4*2|12|13|
|•|Visitors|316|238|781|680|
|•|Products-in|216|174|626|506|
|•|Repairs|142|125|416|337|
|•|Repair rate|66%|72%|67%|67%|
|•|Landfill diversion(tonnes)|0.40|0.30|1.05|1.06|
|•|CO2 reduction(tonnes)|3.71|2.86|9.88*3|9.94*3|
|•|Satisfaction|98%|97%*4|98%|99%|
|•|Citizen savings|£14,537|£10,455*5|£36,877|£30,174|
|•|Website hits*6|6049|1110|-|-|
|•|YouTube channel hits*7|505|129|-|-|
|•|CO2 Calculator hits*8|927|550|-|-|
|•|Facebook repair advice*9|-|71|-|-|
|•|Webinars|1|4|-|-|



Notes: *0 FRC activity declined in 2020-21 due to CV19, *1 Updated repair data included for 4 events; *2 Includes 2 x physical & 2 x drop-off events; *3 Updated based on revised CO2 calculation methodology (2018); *4 Data based on 2 x physical events; *5 Includes data on 2 x physical events with 2 x drop-off added); *6 Dedicated website launched April 2020 (Data April – Dec 2020); *7 FRC YouTube channel established on July 2017 (Monthly data collected from August 2020); * 8 Online repair CO2 calculator launched April 2020 (Data based on standard tool: April – Dec 2020); *9 Data collected from April 2020 (included 4 x ‘live’ online chat advise sessions before decision made to move to ‘open’ service). *10 Includes data on 3 x drop-off/4 x open sessions 

## **Performance milestones achieved in 2021 (individual & cumulative)** 

- Returned to ‘open’ sessions in Sept 2021 (4 x open & 3 x ‘drop-off’ sessions organised) 

- Successful move to main part of Spire Church 

- Successfully offered online payment system for customers 

- 21 x new repairers/volunteers attracted (4 withdrawn) 

- Rationalised WhatsApp groups for repairers/volunteers 

- ‘FRC All Team’ WhatsApp group achieved 21 participants 

## **5. Financial review (see financial statement)** 

## **Financial summary: 4 Year Comparison** 

|||**2021**<br>|**2020**<br>|**2019**|**2018**|
|---|---|---|---|---|---|
|•|Opening balance (01/01/21)|£3070.19|£3435.92|£3554.98|£1674.19|
|•|Income|£1935.56|£1254.50|£3460.80|£2809.88|
|•|Costs|£1797.48|£1620.23|£3579.86|£929.09|
|•|Surplus/(deficit)|£138.08|(£365.73)|(£119.06)|£1880.79|
|•|Closing balance (at bank)|£3208.27|£3070.19|£3435.92|£3554.98|



## **Income sources: 4 Year Comparison** 

|||**2021**<br>|**2020**|**2019**|**2018**|
|---|---|---|---|---|---|
|•|Donations|£1643.00|£858.50|£3460.80|£2383.30|
|•|CAF donation from BP|£ -<br>|£ -|£ -|£176.58|
|•|Grants|£ -|£ -|£ -|£250.00|
|•|Gift aid|£162.76|£ -|£ -|£ -|
|•|Other|£129.80|£396.00|£ -|£ -|
|•|Total|£1935.56|£1254.50|£3460.80|£2809.88|





## **6. 2021: Risk Analysis (Significance/Likelihood) and [Mitigation]** 

- CV19 non-compliance (Hi/Lo) [Ensure CV19 policy compliance by repairers/customers] 

- CV19 infections amongst repairers/front desk/customers (Hi/Lo) [Ensure CV19 policy compliance by repairers/front desk/customers] 

- Major incidents e.g. fire at venue (Hi/Lo) [Ensure H&S culture/’live’ insurance] 

- Repairers contract asbestos-related medical condition (Hi/Lo) [Raise awareness amongst repairers/ front desk over asbestos issues related to products] 

- Incorrectly repaired product (Hi/Lo) [H&S culture/’live’ insurance/recruit skilled repairers] 

- Reduction in completed repairs (Hi/Lo) [Recruit more skilled repairers] 

- Loss of donations – short-term (Lo/Lo) [Diversify fundraising] 

- Loss of donations – medium/longer-term (Hi/Lo) [Diversify fundraising] 

- Loss of customers (Hi/Lo) [Increase marketing] 

- Decline in attendance of volunteer repairers (Hi/Mid) [Look after repairers] 

- Decline in attendance of volunteer repairers (Hi/Mid) [Recruit new repairers] 

- Reduction in customer satisfaction (Hi/Mid) [Maintain high repair rate & friendly atmosphere] 

- Bad publicity resulting from unsatisfied customers (Hi/Lo) [Maintain positive visitor experience] 

- • Loss of venue (Hi/Lo) [Maintain good relationship with The Spire Church (TSC)] 

- Discontinued offer of 3D printing (Lo/Mid) [Recruit/train new volunteer(s)] 

- Loss of support of partners (Hi/Lo) [Maintain good relationships with TSC/UCA/FTC] 

- Non-compliance with General Data Protection Regulation {GDPR} (Hi/Mid) [Maintain & implement documented policy] 

## **7. Public benefit statement (also see 3.)** 

## **Public benefit (adherence to): 4 Year Comparison** 

To protect and safeguard the environment for the public benefit 

|||**2021***0|**2020***0 *1|**2019**|**2018**|
|---|---|---|---|---|---|
|•|Repairs completed|142|125|416|337|
|•|Repair rate|66%|72%|67%|67%|
|•|Landfill diversion(tonnes)|0.40|0.30|1.05|1.06|
|•|CO2 reduction(tonnes)|3.71|2.86|9.88*2|9.94*2|



Notes: *0 FRC activity declined in 2020-2021 due to CV19, *1 Updated repair data included for 4 events; *2 Updated based on revised CO2 calculation methodology (2018) 

## **8. Information on fundraising** 

## **Approach** 

- To receive donations 

   - Regularly (at each event) 

   - Periodically (on an ad hoc basis) 

- To receive small grants 

## **9. Plans for future periods** 

## **2022: Aims, objectives and activities** 

- To resume the monthly organisation of ‘open’ physical events (pending CV19 restrictions) 

- To continue to offer customised repair through 3D printing (pending CV19 restrictions) 

- To disseminate information and learning on repair/repair cafes on ad hoc basis through 

   - Webinars 

   - Presentations 

   - Events 

   - Other ‘added value’ services 

By order of the Board of charity trustees 

Martin Charter, Chair, Board of Trustees, Farnham Repair Café, 07/02/21 



## **FARNHAM REPAIR CAFE_Financial_Statement_2021 (1st January 2021 - 31st December 2021) as @ 01/01/22** 

|**Opening balance as at 01/01/21:**|£|3,070.19<br>|
|---|---|---|
|**Closing balance as at 31/12/21:**|£|3,208.27<br>|



|**Income (between 01/01/21 - 31/12/21)**|**Income (between 01/01/21 - 31/12/21)**||
|---|---|---|
|Donations - collective|£|965.50<br>|
|Donations - individual|£|277.50<br>|
|Donations - corporate|£|400.00<br>|
|Grants|£|-<br>|
|Gift aid|£|162.76<br>|
|Other|£|129.80<br>|
|Sub-total|£|1,935.56<br>|



**Expenditure (between 01/01/21 - 31/12/21)** 

|Insurance|£|63.53<br>|||
|---|---|---|---|---|
|Promotion (inc Business Cards)|£|74.84<br>|||
|PAT calibration|£|225.60<br>|||
|Food/coffee/teas|£|172.40<br>|||
|Equipment|£|136.91<br>|||
|Consumables (inc CV19 purchases/|||||
|3DP filament)|£|91.40<br>|||
|Corporate clothing|£|-<br>|||
|Team dinner|£|-<br>|||
|Miscellaneous|£|32.80<br>|||
|Distribution to Spire Church|£|1,000.00<br>|||
|Sub-total|£|1,797.48<br>|||
|Annual surplus/defecit|£|138.08<br>|||
|Closing balance|||£|3,208.27<br>|