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|CONTENTS|PAGE|
|---|---|
|General information||
|Trustees'<br>Annual Report|3-9|
|Responsibilities<br>ofthe Trustees|10|
|Independent<br>Examiner's<br>report to the members||
|Statement of FinancialActivities|12|
|Balance Sheet|13|
|Notes to the financial<br>statements|14-17|





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|||~ ~<br>~<br>~||
|---|---|---|---|
|||NB:As required<br>by the Charity Commission<br>{CC)itisconfirmed that the||
|||Healthwatch<br>Oxfordshire<br>Trustees have hadregard<br>tothe guidance||
|||Issued by the CCon public benefit.||
|||Heaiihwatch<br>Oxfordshire<br>(HWO) exists to provide local||
|||Healthwatch<br>services within Oxfordshire,<br>through the following||
|||objects:||
|||+<br>Providing<br>information<br>and advice tothe public about local||
|||health and social care (I-i&SO)services.||
|||4<br>Making the views and experiences<br>ofthe public known to H&SC||
|||providers.||
|||Enabling<br>local people to have avoice ln the development,||
|||delivery, and equality ofaccess to local H&SCservices and||
|||facilities,||
|Summary ofthe objects ofthe||Providing<br>training<br>and development<br>of skills for volunteers<br>and||
|charity set|out In Its governing|the wider community<br>in:||
|document||understanding,<br>scrutinising,<br>reviewing, and monitoring<br>local||
|||H&SC facilities.||
|||The principal activities<br>in support ofthese objects are described<br>below,||
|||with each example supporting<br>one ofmore of HWO's Objects. This is not||
|||intended to bea total picture of HWO's activities during the year, but||
|||rather to give a flavour ofwhat we are achieving,<br>Our outreach program "on the ground, "was gradually<br>built up following||
|||the lifting of Covid restrictions.<br>Also, by use oftechnology, the website,||
|||and social media we have continued toreach out tothose members|of|
|||the public who<br>public who for personal reasons<br>like to engage online,||
|||We have held webinars<br>enabling the public toengage with us and||
|||share their experiences as well as learning about changes<br>in health||
|||provision<br>in the county.||
|||+ During the year HWO heard from 13,355members<br>ofthe public||
|Summary ofthe main activities<br>undertaken<br>forthe public<br>benefit in relation tothese<br>objects (include within thIs<br>section the statutory<br>declaration that trustees have<br>had regard tothe guidance<br>Issued by the Charity<br>Commission<br>on public benefit)||through a combination<br>oi. Website feedback centre, "Tell us"<br>Forms. Enter and View. This is an increase on the Signposting,<br>Voluntary<br>Sector, Surveys, and social media. This represents<br>an<br>increase on the previous year,<br>+ We helped 335people to find information<br>and advice<br>0 We continued<br>to circulate its bi-weekly<br>news briefing<br>giving a<br>rundown<br>on recent Health and Care related news.<br>4 During the year We published<br>the following research-based.<br>reports, based upon either trends<br>in issues raised by patients<br>and/or<br>listening to the seldom heard communities.||
|||—Outreach at University<br>Oxford Hospitals||
|||—Men in Carterton||





|Groups|with which<br>HWO has worked with|or met over|42groups|42groups|
|---|---|---|---|---|
|during|the year, some ofthem were:||||
|o|Banbury Mosque||||
|o|Oxford Community<br>Action||||
|o|Oxfordshire<br>Men's Health Partnership||||
|o|Asylum Welcome||||
|o|Carterton<br>warm space - StJohns Church||||
|o|Oxfordshire<br>Parent Carers Forum- Better Together|||SEND|
||event||||
|o|Oxfordshire<br>Council ofVolunta|Associations|(OCVA)||



|Additional|details ofoblectfves and actlvttkfs|details ofoblectfves and actlvttkfs|details ofoblectfves and actlvttkfs|details ofoblectfves and actlvttkfs|(Optional Information)|(Optional Information)||
|---|---|---|---|---|---|---|---|
|~|~|||||||
|Summary ofthe main<br>achievements<br>af the charity<br>during the year|||1.|Learning and wider impact from our innovative<br>work with<br>community<br>researchers<br>developing<br>our new approach to<br>reaching communities<br>over the last yean<br>+ Created a film to showcase the work with three inspiring||||
|||||||community<br>researchers. watch Ilsfy||
|||||||community<br>researchers<br>featured<br>in an exhibition at|the|
|||||||Old Fire Station on the power of storytelling<br>and features||
|||||||on the webslte bsrr||
||||||+|Presented about community<br>researchers at the||
|||||||Oxfordshire<br>Marmalade<br>festival an event that promotes||
|||||||social change.||
|||||||Developed a model of engagement<br>and theory of||
|||||||change, accesshetL||
|||||||Contributed<br>tothe launch of Oxfordshire<br>County Council||
|||||||Community<br>Research Steering Group<br>ln March 2023||
|||||||presentation<br>on approach<br>and lesson learned,||
|||||||Successful application to Health Education<br>Engkrnd|(HEE)|
|||||||for Community<br>Participatory<br>Action Researchers Phase 2||
|||||||(CPAR2) Scheme to support two community<br>researchers||
|||||||from Blackand minority<br>ethnic communities<br>to||
|||||||undertake<br>training,<br>mentorlng<br>and research from May||
|||||||2023- May 2024.||
||||2.|Working||In partnership<br>with Oxfordshire<br>Youth tohear young||
|||||people's views on health and care. First two ofthree podcasts||||
|||||have been released listen hNtft. Created by young people||||
|||||themselves<br>on topics ofimportance tothem.||||





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|||||||3. Increase in HWO's Interface with the public has been agood||
|---|---|---|---|---|---|---|---|
|||||||demonstration<br>ofhow its performance<br>has improved, year on||
|||||||year.||
|||||||4. Bucks, Oxfordshire,<br>Berkshire West Inhgrated<br>Care Board (BOB||
|||||||ICB)anci its integrated<br>care partnership<br>was formally||
|||||||established<br>in 2022,along with the place-based<br>partnerships|in|
|||||||the three counties.<br>HWO delivered a Patient Webinar on March||
|||||||31ston changes to health services with the new||
|||||||Bucklnghamshire,<br>Oxfordshire and Berkshire West Integrated||
|||||||Care Board - presented<br>by Dan Leveson, Oxfordshire<br>Place||
|||||||Based Director. We are continuing<br>to provide information<br>based||
|||||||on feedback on useful topics via patient webinars e.g next topic||
|||||||South Central Ambulance<br>service (SCAS).||
|||||||S24,0BBhad been agreed by the Trustees to be set aside in a||
|Briefstatement||ofthe||chary's||Nationwide<br>deposit bank account to provide for wind-down<br>costs,||
|policy on resenres||||||should the current Grant-in-Aid<br>program<br>not be renewed<br>on I"April||
|||||||2023.As HWO now contracted to deliver the local Healthwatch||
|||||||function for Oxfordshire<br>forthe next five years the trustees<br>will review||
|||||||the reserves on an annual basis.||
|Details ofany <br>In deficit||funds|materially|||None,||
|Further financial review|||||detaih|(Optional information)||
|You may choose to include<br>additional<br>information,<br>where<br>relevant about:||||||Healthwatch<br>organisations<br>have Statutory<br>Duties under the 2012<br>HSSC Act and are funded<br>by Government,<br>via their Local Authorities,<br>in this case the Oxfordshire<br>County Council (OCC), As such, HWO has||
|~|the charity's<br>principal<br>sources offunds (including<br>any fundraising);|||||not attempted<br>to raise charitable funds from either the Public or<br>Organisations<br>during<br>this year.<br>Since its inception<br>in 2013/14, HWO has been funded<br>by grant-in-aid<br>programs<br>from Lhe OCC and 2021/22 was the third ofa3-year grant||
|~|how expenditure||has|||in aid agreement<br>with the OCC.An extension to fund the year 2022/23||
||supported|the key||||was successfully negotiated<br>by October 2021.||
||objectives|ofthe|charity;|||Oxfordshire<br>County Council awarded a 6-years' contract for local||
|~|investment<br>policy and<br>objectives including<br>any<br>ethical investment<br>policy<br>adopted.|||||Healthwatch<br>services from April 1"2023 —March 2028 following an<br>open tendering<br>process.<br>HWO does not make financial investments,<br>using all its resources to<br>provide Local Healthwatch<br>Services.<br>The Directors/Trustees<br>have satisfied themselves<br>that HWO has||
|||||||ade uate funding forthe next five financia<br>Iyears covering 2023-28||








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|||||||2022||
|---|---|---|---|---|---|---|---|
|||Notes||||||
|CURRENT ASSETS||||||||
|Debtors|||9,619||11,119|||
|Cash at bank|||65,854||76,830|||
||||75,473||87,949|||
|CREDITORS: Amounts<br>due within one year|falling||15,745||37,095|||
|NET CURRENT ASSETS||||59,728|||50,854|
|NET ASSETS||||59,728|||50,854|
|FUNDS||||||||
|INCOME FUNDS||||||||
|Unrestricted<br>Income funds||10||59,728|||50,854|
|Restricted Income funds||11||||||
|TOTAL INCOME FUNDS||||59,728|||50,854|





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|INCOME FRO|M CHARITABLE AC|TIVITIES||||
|---|---|---|---|---|---|
|||Unrestricted|Restricted|Total Funds|Total Funds|
|||||2023|2822|
|Grants received|(OCC)|290,833||290,833|252,866|
|Fee income (OCCG)||46,931||46,931|41,458|
|Fee income (Other)||2,700||2,700|10,385|
|||340,464||340,464|304,709|
|EXPENDITURE ON CHARITABLE||ACTIVITIES||||
|||Unrestricted|Restricted|Total Funds|Total Funds|
|||||2023|2022|
|||||f|f|
|Staffing costs||252,253||252,253|246,757|
|Premises costs||18,817||18,817|17,450|
|Marketing<br>and communications||1S,677||15,677|15,796|
|Project costs||11,257||11,257|15,488|
|Sundry running|costs|24,221||24,221|25,737|
|Governance||9,502||9,502|8,619|
|Total charitable|activities|331,727||331,727|329,847|



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|||||Unrestricted|Restricted|TotalFunds|Total Funds|
|---|---|---|---|---|---|---|---|
|||||||2023|2022|
|||||f|E|f||
|Independent|Examination||fee|810||810|810|
|Accountancy|fees|||7,783||7,783|7,809|
|Other governance||costs||781||781||
|Trustee expenses||||128||128||
|||||9,502||9,502|8,619|



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|STAFF COSTS|||
|---|---|---|
|||2022|
|||E|
|Wages|218,102|215,485|
|Social security costs|17,782|16)908|
|I'ension contributions|10,727|10,482|
||246,611|242,875|



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|DEBTORS|||
|---|---|---|
||2023|2022|
||E||
|Accounts receivable|||
|Prepayments|9,619|11,119|
||9,619|11,119|



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|CREDITORS||||
|---|---|---|---|
|||2023|2022|
|||E|f|
|Taxation and social security||3,905|5,557|
|Income received|in advance||19,577|
|Other creditors||5,140|8,661|
|Accruals||6,700|3,300|
|||15,745|37,095|





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||||Balance at<br>1Apr 22<br>f|Income<br>f|Expenditure|Transfers<br>f|Balance at<br>31Mar 23<br>f|
|---|---|---|---|---|---|---|---|
|Other|unrestricted|funds|50,854|340,601|-331,727||59,728|
||||50,854|340,601|-331,727||59,728|
|Previous|year|||||||
||||Balance at<br>1Apr 21|Income|Expenditure|Transfers|Balance at<br>31Mar 22|
||||f|||||
|Other|unrestricted|funds|75,974|304,727|-329,847||50,854|
||||75,974|304,727|-329,847||50,854|



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