## 

## 

|Company|Inioimation||||
|---|---|---|---|---|
|Strategic|Report|||2to 6|
|Directors'|Report|||7 to B|
|Statement|of Directors' Responsibilities||||
|Independent<br>Auditor's||Report||10to 14|
|Staicment|ofIncome aud Retained||Earnings||
|Balance Sheet||||16|
|Statement|ofChanges|in Equity||17|
|Statement|ofCash Flows||||
|Notes to|the Financial|Statomenm||19in 29|





## 

## 



## 

## 

## 

## 

## 

## 



## 

## 

## 



## 

## 

## 

## 



## 

## 

||Performance<br>Indicator||Actual|Target|
|---|---|---|---|---|
|Emergency<br>Repairs|completed<br>tvithin<br>timescales (4hours)||100%|100%|
|Urgem Repairs completed<br>within timescales||(4 days)|99.8tt%|100%v|
|Average<br>time taken|to complete urgeut repair||1.76 days|4days|
|Rouune<br>Repairs compleied<br>wit)un<br>iimescales||(21 davs)|97.66%|100%|
|Average tune taken|to complete routine repair||11.95 days|21 days|
|Overall satisfacnon|with the repairs service (good or beuer)||100%|95%v|
|Quarterly<br>visits completed<br>withm<br>timescales|||9766%|100%|
|('omplaints|||||





## 

## 




## 

## 

## 



## 

## 

## 

## 



## 

## 



## 

## 

## 

## 

## 

## 



## 

## 

## 



## 

## 

## 

## 



## 

## 



## 

## 

## 

## 

## 



## 

|Statemen|t|ofin|c|ome and Retained Liar|nings<br>for the Ye|ar Ended 31h'|farch<br>2021|
|---|---|---|---|---|---|---|---|
|Turnover||||||2021|2020|
||||||Note|||
|||||||4,799,278|3,945,142|
|Cost ofsales||||||(3,079,144)|(2,440,901)|
|Gross profit||||||1.720,134|1,504,241|
|Admmtstradve|expenses|||||(996,827)|(898,116)|
|Other operating|income|||||14.620|4.900|
|Opmatina<br>profit||||||737,927|6113)2$|
|Other imerest receivable<br>and similar income<br>interest<br>payable<br>and sunilar<br>charges||||||132<br>i .'*.8 -1|473<br> ~t6,8&v|
|||||||(53,763)|166.391)|
|Profit bctorc rax||||||684,164|5441&4|
|Profit foi the fiimncial<br>year||||||684,164||
|Retained camings||biought||Forward||2,110,978|1,56c.)44|
|Retained<br>camin||s carried|forward|||2,795,142|2.110,978|





## 

## 

|||Bal|ance siieet as ai 31|i«larch 202|1||
|---|---|---|---|---|---|---|
||||||2021|2020|
|||||Note|||
|Fixed assets|||||||
|Tangible assets||||10|5.171,614|4.653.338|
|Current<br>assets|||||||
|Debtors<br>Cash at btudt and in hand|||||252.154<br>1,990,708|184,775<br>~22,0ft3|
||||||",242,862|1,406,838|
|Creditors<br>Amounts|falling due ivithin||onc year|13|||
|Net current<br>assets|||||1.735,481|1 061|
|Totol assets less current||liabilities|||6,907.095|5.715.192|
|Creditors: Amounts|falling due aber more than one year|||13|14,111,9511|~3srolsu|
|Net assets|||||, 4|2Jlsot|
|Capital and reserves|||||||
|Called up slmrc capital||||15||2|
|Profit and loss accoum|||||2,795.142|WIIQIBI|
|Total equity|||||2.<br>r. 4|sllopo|





## 

||Stateu|tent ofChanges<br>in|Equity for the Year Ende|d 31March 20|21|
|---|---|---|---|---|---|
|||||Protit and loss||
||||Share capital|account|Total|
||||8|t||
|At|1 Apnl 2020|||,»99 I|~IIDOIID|
|Profit for the year||||684,164|684.164|
|Total comprchcnsive||income||684,164|dfvt, 16t|
|At|31 iviaich 2021|||, 95.14|~795149|
|||||Protit and loss||
||||Share capital|acconnt|Total|
|At|1 April 2019|||1,566,344||
|Profit for the year||||544,634|$441,&l|
|Total comprehensive||income||544,&9394|54st,636|
|Ai|31 March 2020|||9,911|9„119999|





## 

## 

|||||2021|2020|
|---|---|---|---|---|---|
||||Note|||
|Cash tloivs from operating|activities|||||
|Profit for tlie year||||684,164|544.634|
|Adjustments<br>to cash flows from non-cash||items||||
|Depreciation<br>and amortization||||104,251|93.307|
|Fniance mcome||||(132)|(473)|
|Finance costs||||53,895|66.864|
|||||842,178|'lfltk332|
|Working capual ad)ustments||||||
|tttncrnaseV4aeasaae<br>m irade debtors<br>Increase<br>in trade creditors|||lf<br>13|(67,3791<br>3»|331.819<br>eiN7|
|Net cash flow from operating|activities|||1,599,634|1,272,548|
|Cash flovvs from investing<br>activities||||||
|hiterest<br>received||||132|473|
|Acquisitiom oftangible<br>assets||||(622,528)|(467,977)|
|Net rash flows I'roin investui|activiuos|||(62'2,396)|(467,504)|
|Cash floivs from finaucing<br>activities||||||
|interest<br>paid||||(53,895)|1'66,864)|
|Repayment<br>ofbank boirowiug||||(154,698)|(71.789)|
|Net casli flows from tinancing|activities|||i ort . )|~13IIJi-3i|
|Net increase<br>m cssb and cash|equivalents|||768,645|666391|
|Cash and cash equivalents<br>at<br>Cash and cash cquwalents<br>at|1 April<br> 31 March|||1,222,063<br>1,990,708|555 72<br>1~3|





## 

## 

## 



## 

## 

## 

## 

## 

## 



## 

## 

## 

## 



## 

## 

## 

## 

## 

## 

## 



## 

## 

## 

|3<br>ltevenue|3<br>ltevenue|||||
|---|---|---|---|---|---|
|Tbe analysis nf the company's||ieveiuie for the year from continuiug|operations|is as fogows.||
|||||2021|2020|
|kental income||||4,799,278|3,945.142|
|All rev nue is generated|from|social housing||||



## 

|The analysis ofthe com|pany's<br>other operating<br>incom|e for t|he year is as foll|ows||
|---|---|---|---|---|---|
|||||2021|2020|
|Govemnent<br>grants||||0|irai|
|5<br>Operaiing<br>protit||||||
|An ived at after~cterthltnd||||||
|||||2021|2020|
||||||8|
|Depreciation<br>expense||||104251|93,307|
|Operating<br>lease eipense<br>Auditor's<br>remuneration|-Th» audit ofibe company's|annual|accounts|7,048<br>.',010|6,858|





## 

## 

## 

||||||2021|2020|
|---|---|---|---|---|---|---|
|hiterest||income on bank deposits||||473|
|7|Interest<br>payable||and similar|expenses|||
||||||2021|2020|
|||||||f.|
|Interest||expense on|other finance|liabilities|53,895|65,I@I|
|8|Staff costs||||||



|||||2021|2020f|
|---|---|---|---|---|---|
|Wages and salanes||||220,882|l69.826|
|Social security|costs|||18.964|l4,670|
|Pension costs.|detined|conti ibution|scheme|l4,658|8,528|
|Other einployee|expense|||752|3,782|
|||||255,256|196.806|



|2021||2020||
|---|---|---|---|
|ino.||IVo.||
||6||5|





## 

## 

## 

||||2021|2020|
|---|---|---|---|---|
|Audit of|the tinancial|statements|5,010|4300|
||||2021|2020|
|Audii services|||5,010|4.200|
|tenn-audit|services||14,756|I1.321|
||||19,7636|18.521|



## 

||||purniture,|purniture,|||
|---|---|---|---|---|---|---|
|||Land and|Fittings|and|||
|||buildings|equipment||I eacchold costs|Total|
||||8||||
|Cost or valuation|||||||
|At|I April 2020|4,68.3.176|138,778||1398,3239|5tLs0~3|
|Atlilitl uris||S63.824||35,680|23.024|~sg|
|At|31 Ivlarch 2021|S 247,000|174.458||221,.53|5.642.811|
|Depreciation|||||||
|At<br>I April 2020<br>Charge<br>For thc year||237,281<br>65.481||75,098<br>22 778|54,559<br>333333|366,938<br> ~3N<br>3|
|At|31 March 2021|302.762||97.876|7ii,559|471,1'i7|
|Carrying<br>amount|||||||
|Ai|31 March 2021|4,944,238||76,582|150.794|5,171,614|
|At|31 March 2020|4,445,8o5||63,673|3. 33|~.3a.333|





## 

## 

## 

|11 Debtors|||||||
|---|---|---|---|---|---|---|
||||||2021|2020|
|Trade tlebtors|||||43,956|og 656|
|Other debtors|||||1,623||
|Prepaytnents|||||81,507|-17,100|
|accrued mconte|||||125,068|44,019|
|Total cunent trade|and other debtors||||o5l]54|184,775|
|12 Cash and cash equivalents|||||||
||||||2021|2020|
|Cash at bank|||||1,990,708|1,222,063|
|13 Creditors|||||||
||||||2021|2020|
|||||Note|||
|Duc within one year|||||||
|Loan~ and bonowings|||||64,233|143.706|
|Trade creditors|||||316,644|171.405|
|Social security, tnd|other taxes||||7,879|5,12 i|
|Armucd<br>expenses|and deferral||income||118,625|24.557|
||||||».3I|u(.9u|
|Due after one year|||||||
|Loans and borrowtngs|||||1,852 740|1,927,966|
|Other non-current|finauctal|ltabditics|||2.259,211|I,670246|
||||||4,111.951|3.HHQI?|





## 

## 

## 



## 

## 

## 

## 

## 

|Operating<br>The ioial|leaves<br> offuture mimunim<br>lease payments<br>is as fuff«w s.|||
|---|---|---|---|
|||2021|2020|
|Not later|than one year||4,256|
|Later than <br>Later than|one year snd not latei than tive years<br>five years|288.145<br>5249-.104|333,117<br> ~«435<br>9|
|||52,780,251|3?.?73~|





## 

## 

## 



## 

|||||||2021||2020|
|---|---|---|---|---|---|---|---|---|
|Tnrnover<br>(analyscd bolo.v)||||||4,799,278||3,945,142|
|Cost ofsales {analysed beloiv)||||||13,079,144)||(2,440,901)|
|Gross profit||||||1,720,134||1,504,241|
|Gross piotit (%)||||||35.84"|'|38 13/il|
|Administrative<br>espenses|||||||||
|Employment<br>costs (analyse J|below)|||||255,256||19o.806|
|Establishment<br>costs lanalysed|beloiv)|||||506,128||510335|
|(renei at aJministrativc<br>evpenses||(analysed|beloiv)|||129,646||96,43|
|Finance charges (analysed<br>beloiv)||||||1,546||1„231|
|Depreciation costi (analysed|below)|||||104,251||93.307|
|||||||996,827||898.116|
|Other operating<br>income (analysed||beloiv)||||14,620||4,900|
|Operating<br>profit||||||737,927||611.025|
|Other interest recmi able and|similar mconie|||(analysed|beloiv)|(132)||(4731|
|Interest payablc and similar charges tanalysed||||below)||53,895||66,864|
|||||||53.763||66.391|
|Profit fietofe tdr||||||Ci84,164|||





## 

## 

|D|eta|i|le|d Pr|otlt an|d Lo|ss Account for the|Year Ended 31!Ifarcit|2021|
|---|---|---|---|---|---|---|---|---|---|
|||||||||2021|2020|
|Turnover||||||||||
|Core Rent||||||||4,183.297|3.515.539|
|Voids income|invoiced|||||||404.314|244,395t|
|Ma)or Repairs|Income|||||||175,r67|153.204|
|Funliturc<br>Cover Alloivancc||||||||36,000|32.000|
|||||||||4.799.278|3,945.142|
|Cost ofsales||||||||||
|Lease Pay!nants||||||||2,856.430|2,223.569|
|Major repairs||||||||175,666|153,204|
|Void provision||||||||47.048|64,L28|
||||||||||2,0lccll|
|Empluymenr|costs|||||||||
|Wages and salanes<br>Staff NIC (Employers)<br>Staffpensions<br>(Defined contiibunon)||||||||220,882<br>18,964<br>14.658|169,826<br>14,670<br>8,528|
|Staff uaining||||||||752|3,782|
|||||||||2<br>.-.'.II|~ur|
|Establishment|costs|||||||||
|Light, heat and|poiver|||||||37,599|31,423|
|Premises<br>expenses||||||||11,3 l5|10,994|
|Rates||||||||57,619|4-1,421|
|hliul ance||||||||57.715|46.980|
|Gardening||||||||28406|113!52|
|Repairs, mamtenilnce||||and white goods||||-"46.967|273,089|
|Furnishings||||||||13 0146i|22.127|
|Water trealmem|and||tesung|||||32391|31,250|
|Fnc rick assessment||||||||20.110|lR,6020|
|||||||||506,128|$ltk335|
|General administrative||||expenses||||||
|Punting,<br>posmgc, stationen|||||and telephone||expeirscc|5 447|5.765|
|Computer<br>software||and m,iintcnancc||||costs||18,193|13,143|
|Board mc iing|expenses|||||||706|1,490|
|Care foundation||||||||5.286|900|
|Donations||||||||!320||
|Sundiy exp nses||||||||to,379|5.902|
|Car hire IOperaimg|||leases)|||||7,048|6,558|
|I lotor expenses||||||||5,905|9,670|
|Markeuna|||||||||600|





## 

|Detailed|Pr|ofi|t and Loss Accou|nt for|the Year End|ed 31Match 202|1|
|---|---|---|---|---|---|---|---|
|Service<br>charges||||||47'?|8,166|
|Accuniiiancy<br>fees||||||14,755|14,322|
|Auditor's<br>remuneration|-Thc audit ofthe company's|||annual|accounts|5,010|4,200|
|Legal and prot'essional|fees|||||26,860|17.646|
|Consultancy||||||27.060|8,070|
|||||||129.646i|96,437|
|Finance charges||||||||
|Bank charges||||||1,546|1,231|
|1)epreciation<br>costs||||||||
|Depreciation oforher tangible|||toivnedi|||104,251|&13 307|
|Other operating<br>income||||||||
|Government<br>grants receivable||||||14,6?0||
|Other interest receivable||and simibsr income||||||
|Bank interest receivable||||||132|473|
|interest payabie and siniilnr|||espenses|||||
|Loan inteiest||||||53,895|tktsgba|



