**HELPING HOUSEHOLDS ANNUAL REPORT 2022** 

Helping Households Under Great Stress (HHUGS) have been working in the local community for over 18 years, supporting some of the most vulnerable and often forgotten community of the UK. 

The charity still works closely with specialists in the sector, partnering up to deliver best practice. As part of the legal structure change HHUGS have actively been working on the process to ensure change management is effective and compliant. 

The charity objectives have not changed, but has expanded, to support a wider group of individuals, giving them the right tools and support, ensuring they integrate back in to the community and ‘give back’. 

‘I don’t know where I would be without the support of HHUGS, no one else was helping me, when HHUGS came to my help’ 

The objectives and activities fall in the 4 categories. We aim to ensure these main objectives are met through various activities and support platforms provided by trained staff. 

1. Providing funding for education and training 

2. Provide advice and counselling 

3. Relief of financial hardship 

At HHUGS we know that many families feel embarrassed, shy and reluctant to seek help for what seems like small, everyday necessities that were once so easily acquired. Because we realise the importance of preserving dignity, we start our help at the core of each household. We want them to live as normal a life as possible and therefore dedicate a significant amount of our support to catering for every day needs and necessities. 

To lighten the load, we provide financial support in the form of shopping vouchers, post office utility bill cards, postal orders to maintain a loved one in prison (where prisoners are not convicted), food packs, direct payments to cover the costs of utility bills and rent, gifts of furniture, bedding, clothing, fuel, legal fees, phone bills, and other household expenditures, transportation costs, full-time carers, tuition fees and debt repayment. 

Our financial support is tailored to suit the specific needs of the individual beneficiary. Examples have included bus fares allowing a detainee on house arrest to reach the mosque in time for Friday prayer, phone cards to contact family abroad and a Moses basket for an expectant mother denied access to her belongings stored over 200 miles away. In addition to direct financial help 



HHUGS also provided household help and food rotas for families under extra strain from pregnancy, post-child birth, bereavements or court hearings. Living without the most basic of necessities can threaten to strip anyone of their independence and self-worth. At HHUGS we seek to eliminate the humiliation that is often felt by many families struggling to survive. Our aim is to restore and preserve dignity through core support 



## **Financial Relief** 

The burden of an outstanding debt or additional financial cost can be overbearing for a mother carrying the new found responsibility of singlehandily supporting her household. On top of this, some families may have suddenly been denied access to their bank accounts, including all savings. In other cases, as foreign nationals who have only recently settled in the UK, families have limited access to state welfare. In all cases, families face financial difficulty and struggle to cover the cost of living. Fully aware of the strain such financial burdens can cause to an already fragile family, HHUGS strives to relieve the financial worries of families by taking over their duty of supporting and visiting a loved one in prison, cover rent and food bills or repaying their debts and arrears. 

“HHUGS stepped in when no-one else would. They provided financial support when I had nothing and no-one. They helped me get back on my own two feet by getting me onto a skills based course so I could work again. HHUGS helped restore my faith in people.” 

## **Ramadan** 

The absence of a loved one is not felt more so than at times of family and religious celebration. During the holy month of Ramadan, the annual Islamic month of fasting ending with a festival called Eid al-Fitr, our families can become increasingly lonely, isolated and depressed. 

At HHUGS we want to lighten Ramadan, reviving the spirit of our families during this joyous month. As such, we provided food packs this year containing all the essentials needed for a healthy and nutritious Ramadan, food vouchers, a supply of dates to last the entire month, gift packs for children containing activities and sweets, and vouchers for our families to purchase gifts for Eid al-Fitr. 

## **Mentoring Scheme** 

We are currently working with almost 750 individuals, more than 40% of those are young people. HHUGS have developed a pilot mentoring scheme which aims to enable our young people and the new generation to be empowered and determined to succeed in life with the relevant support. 



Mentoring is a very personal and informal tool which can support young beneficiaries to deal with challenges they face on account of arrests, raids, and detention of a loved one. What matters most is that people are there to listen to you in your hour of need and offer sound advice at your most vulnerable. Back to school campaign HHUGS have provided school uniforms to almost 50 children in our first year. Last year this had increased with various other support areas which is an integral part of their personal development, but also in the wider community. 

## **Back to school** 

A troublingly high number of children from the country's poorest families frequently report bullying, because of their embarrassment over not being able to afford key elements of school uniform. Some even suffer the humiliation of being sent home for wearing 

‘incorrect’ attire. This results in the sadness of a family, broken and ostracised. The pain of bullying from the previous school year can further increase. Following our support, 100% of HHUGS families who received Back to School support last year, said it restored their dignity and reduced their worry and stress. 83% of these families expressed that your 

Back to School gifts helped them financially, enabled them to stay out of debt and improved the quality of their lives. “l was able to buy all the correct uniform, shoes, PE kit, and stationery. The support from HHUGS took all the burden off my shoulders. My daughter is happy and her confidence in her school work  has improved. Alhamdulillah.”- Beneficiary in receipt of the Back to School support. Financial review The Trustees are satisfied the with the results of the Charity . 

## **Other aims:** 

Considering the expansion and change management, HHUGS have other areas of focus including the above. 

Some of the forecasted plans are to work in other areas to ensure the beneficiaries are job ready but also have the tools to be self employment. Through some of the partnership, HHUGS will also aim to work in the following, which will be incorporated within the CIO: 

**LEGACIES** - HHUGS have a clear structure to expand services by providing a will writing service through partnership of one of the leading legacy and will writing services around. 

**SOCIAL ENTERPRISE** -HHUGS have joined forces with some of the biggest traders worldwide, who will be working with HHUGS to deliver services for the UK, which will be regenerated back in to the charity to meet objectives 

Summary of the **Create a platform to support families** purposes of the **who have been impacted by counter** charity as set out in **terror laws within the UK, with** its **financial, emotional and pastoral** 




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governing document support. This will be managed by<br>specialist staff who will partner and<br>team up to deliver services.<br>Summary of the main  • Counselling- To provide the right<br>activities in relation to  tools and support to ensure<br>those purposes for the families are able to manage<br>public benefit, in  traumas<br>particular, the  • Financial support- To support<br>activities, projects or  with living needs, basic<br>services identified in  necessities such as daily<br>the accounts. survival products, food and<br>clothing<br>• Events- To ensure they are<br>integrated<br>with the wider community<br>where appropriate.<br>**----- End of picture text -----**<br>





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Statement confirming The Trustees understand their<br>obligations and<br>whether the trustees have regular training on changes and/or<br>have had regard to  updates to the delivery in line with the<br>the Charity<br>guidance issued by  Commission guidelines.<br>the<br>Charity Commission<br>on<br>public benefit<br>**----- End of picture text -----**<br>


## **Additional information** 


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Grant making policy updated annually<br>by the board of trustees and earlier<br>Policy on grant  where appropriate or legislation<br>making changes.<br>This is part of the grant making and<br>donation policy which is updated each<br>Policy on social  year or earlier where appropriate.<br>investment<br>including program<br>related investment<br>This is part of the grant making and<br>donation<br>Contribution made  policy which is updated each year or<br>by volunteers earlier where appropriate.<br>Donation policy available, to ensure<br>Other best practice for donors, supporters<br>and staff alike where appropriate for<br>clarity and transparency<br>**----- End of picture text -----**<br>


## **Achievements and Performance** 


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Currently not running as a CIO charity<br>and<br>managing the structure of the charity<br>**----- End of picture text -----**<br>


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||**Currently not running as a CIO charity**<br>**and**<br>**managing the structure of the charity**|
|Summary of the main<br>achievements of the<br>charity, identifying the<br>diference the charity’s<br>work has made to the<br>circumstances of its<br>benefciaries and any<br>wider benefts to<br>society|**and the**<br>**governance before using this platform to**<br>**deliver**<br>**services.**|





as a whole.
Donations from the
ublic


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Community fundraising-Not started<br>The charity’s  Corporate fundraising-Not started<br>principal sources of  Social enterprise-Not started<br>funds (including  Legacies-Not started<br>any fundraising) Trusts and Foundations-Not started<br>Finalising an investment and social<br>enterprise policy to meet the needs of<br>Investment policy  the commission before proceeding to<br>and objectives  deliver services.<br>including any social<br>investment policy<br>adopted<br>Families who are impacted by terror laws<br>are often ostracised from the community<br>A description of the  and shone. They face the hardship of the<br>principal risks facing  local community at times.<br>the charity<br>**----- End of picture text -----**<br>


## **Structure, Governance and Management** 


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Type of  Trust deed provided<br>governing<br>document<br>(trust deed,<br>royal charter)<br>How is the  CIO<br>charity<br>constituted?<br>(e.g<br>unincorporated<br>association, CIO)<br>**----- End of picture text -----**<br>


## **Additional information** 

**• Safeguarding vulnerable adults and children** Policies and **• Grant making policy** procedures adopted **• Donation policy** for the induction and **• HR management** training of trustees **• Risk Assessment CIO** The charity’s organisational structure and any wider network with which the charity works 

## **Reference and Administrative details** 

Charity name HELPING HOUSEHOLDS UNDER GREAT STRESS Other name the charity HHUGS uses 



Re
Istered charit
1172158

number Charity’s principal HHUGS, 43 Berkeley Square, 4th Floor, London, address W1J 5FJ 



## **Names of the charity trustees who manage the charity** 


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Name of person (or<br>Dates acted if not<br>Trustee name Office (if any) body) entitled to<br>for whole year<br>appoint trustee<br>(if any)<br>Adnan Aly HHUGS, 2006 N/A<br>43<br>1<br>Berkeley<br>Square,<br>4th Floor,<br>London,<br>W1J 5FJ<br>Junade Zakir HHUGS, May 2017 N/A<br>2 43<br>Berkeley<br>Square,<br>4th Floor,<br>London,<br>W1J 5FJ<br>3 Fahad Qureshi HHUGS, May 2016 N/A<br>43<br>Berkeley<br>Square,<br>Declarations<br>The trustees declare that they have approved the trustees’ report<br>above. Signed on behalf of the charity’s trustees<br>A. ALY<br>Signature(s)<br>ADNAN ALY<br>Full name(s)<br>Position  CHAIR<br>(eg Secretary,<br>Chair, etc)<br>**----- End of picture text -----**<br>


**Date 01-01-2023** 

## **Income and Expenditure Accounts** 

## HHUGS 

## **Turnover** 

|**Turnover**||||
|---|---|---|---|
|General Donation|~~0.00~~|~~0.00~~|~~0.00~~|
|Gift Aid|~~0.00~~|~~0.00~~|~~0.00~~|
|Grantincome|~~0.00~~|~~0.00~~|~~0.00~~|
|StandingOrder/ DD|~~0.00~~|~~0.00~~|~~0.00~~|
|~~Zakaat Donation~~|~~0.00~~|~~0.00~~|~~0.00~~|





**Total Turnover** 

**0.00 0.0 0.00 0** 

## **Beneficiary Costs** 

|**Benefciary Costs**||||
|---|---|---|---|
|Carers|0.00|0.00|0.00|
|Eid Gifts|~~0.00~~|~~0.00~~|~~0.00~~|
|Food/ Food Packs|0.00|0.00|0.00|
|LivingExpense - Other|~~0.00~~|~~0.00~~|~~0.00~~|
|Other FinancialSupport|0.00|0.00|0.00|
|PostalOrders|0.00|0.00|0.00|
|Prison Visits|~~0.00~~|~~0.00~~|~~0.00~~|
|Rent (Benefciary)|0.00|0.00|0.00|
|~~Shopping Vouchers~~|~~0.00~~|~~0.00~~|~~0.00~~|
|Social Recreational Programme|0.00|0.00|0.00|
|Transport|~~0.00~~|~~0.00~~|~~0.00~~|
|UtilityBills|0.00|0.00|0.00|
|**Total Benefciary Costs**|**0.00**|**0.0**|**0.00**|
|||**0**||



## **Administrative Costs** 

|**Administrative Costs**||||
|---|---|---|---|
|Accountancy and audit fees|0.00|||
|Advertising/Marketing|0.00|||
|Audit & Accountancy fees|0.00|||
|Bank Charges|0.00|||
|Consultancy|0.00|||
|Donor Stewardship|0.00|||
|Electricity|0.00|||
|Employers National Insurance|0.00|||
|Fundraising Costs|0.00|||
|Goodwill Gesture|0.00|||
|IT|0.00|||
|Mobiles|0.00|||
|Pensions Costs|0.00|||
|Postage and Carriage|0.00|||
|PR (Literature & Brochures)|0.00|||
|Premises Expenses||||
|Salaries||||
|Staf Training||||
|Stationary||||
|Subscriptions||||
|Telephone (Ofice)||||
|~~**Total Administrative Costs**~~|**0.00**|**0.0**|**0.00**|
|||**0**||



