Company number: 08290395 Charity number: 1171817 citizens advice Citizens Advice SORT Group Ltd Report and financial statements for year ending 31 March 2025 *AE121VIL" 2411W2025 COMPANIES HOUSE A55 Citizens Advice SORT Group Ltd References and administrative information for the year ended 31 March 2025 Trustee5 Brenda Warrington, Chairperson- resigned 12 February 2025 Peter Allen, Chair of Finance. Risk and Assurance Committee, also appointed as Chairperson of the board 12 February 2025 Margaret Anne Bradbury Martyn Beauchamp, Chair of Transformation Committee December 2024 Sarah Diller - resigned 17 December 2024 Emily Allen, Chair of People Committee David Trafford - resigned 29 May 2025 Andrew Hunter- resigned 15 April 2025 Francine Ryan - appointed 13 March 2025 Pamela Day- appointed 29 May 2025 Alicia Hall - appointed 29 May 2025 Alex Price - appointed 29 May 2025 resigned 13 Prlnclpal staff Jonathan Yates, Chief Executive Officer Prlnclpal address Huckletree, The Express Building, 9 Great Ancoats Street, Manchester, M4 SAD Company number 08290395 Charlty number 1171817 Bankers Santander PLC Bridle Road, Bootle, Merseyside, L30 4G8 CAF Flagstone 1st Floor. Clareville House. 26-27 Oxendon Street, London. SWIY 4EL Auditors Slade & Cooper Ltd Beehive Mill. Jersey Street, Ancoats, Manchester, M4 6JG Citizens Advice SORT Group Ltd Trustees, Annual Report for the year ended 31 March 2025 The trustees. who are directors for the purposes of company law. present the annual report, together with the financial statements and auditors. report of the charity ending 31 March 2025. About Citizens Advice SORT Group The charity's objects are to promote any charitable purpose for the public benefit by the advancement of education, the protection and preservation of health and the relief of poverty. sickness and distre55 In particular, but without limitation, for the benefit of the community in Greater Manchester and surrounding areas. The main activitles undertaken to further our charitable purposes for public benefit are to provide the advice people need for the problems that they face and improve the policies and practices that affect people's lives. Our highly trained people deliver information, advice and guidance seNices, a mixture of paid staff and volunteers, providing services predominantly in Stockport. Oldham, Rochdale, and Trafford. The trustees confirm that they have referred to the information contained in the Charity Commission's general guidance on public benefit when planning activities and setting policies and priorities for the year ahead. Who we helped in 2024/25 In total. we supported over 40,000 people via multiple channels dealing with 115,961 issues over this period with the biggest five issue areas being: Benefits - Universal Credit Benefits & Tax Credits Debt Energy related issues Financial services & capability In 2024125 the number of people turning to our service for information remained comparable to the previous year, however the complexity of issues increased, with clients often presenting with multiple queries. Delivering multi-channel services across digital services. face-to-face appointments and telephone advice allows us streamline service delivery, workflow and engagement- meeting the diverse range of client needs. Citizens Advice SORT Group Ltd Trustees, Annual Report for the year ended 31 March 2025 Our value to society Each year, we give thousands of people the knowledge and confidence to find a way fonNard. We do this by providing advice, education. support. and influencing policies and practices that affect our clients. We survey hundreds of people yearly to give us the evidence we need to measure our impact. For every £1 of charitable expenditure We deliver £31 of broader economic and social benefit We save the government and public services £4 We delivered an estimated £23 Social and economic value to society Our survey results were as follows; Ease of access "How easy or difficult did you find it to access the service?11 72% confirmed it was either neutral, easy or very easy to access our service Way forward 'To what extent did the service help you to find a way forward?" 80% confirmed we'd either moderately, greatly or completely helped them find a way forward Problem resolved 'To what extent is your problem now resolved?, 73% confirmed we'd either partly, mostly or completely resolved their problem Recommend "How likely would you be to recommend the service." 83% confirmed they would likely or very likely recommend our service Financial outcomes for the people we help For many people who turn to us for help. we look at how we can maximise their income by ensuring they receive all the benefits they are entitled to. We helped people access an extra £18m in one-off and ongoing additional income for local people We wrote off and rescheduled almost £500k of debt Citizens Advice SORT Group Ltd Trustees, Annual Report for the year ended 31 March 2025 Our strategy Our vision for 2025 is that we'll help more people than ever before. This plan looks to refocus our attivity on three main strategic themes.. Advice- we'll have met more demand across all our advice channels Sustalnablllty we'll have grown and diversified our business, becoming more effective and efficient in a sustainable way Culture - we'll be a great place to work where people perform at their best As part of our strategy, we￿e adopted a new client commitment.. It's easy to get support from us - Our services will be available when you need them in a way that works for you. Our service wlll be joined up- You'll be able to access advice quickly and easily through our different services and channels without having to repeat yourself. We'll help you find a way forward. whatever your problem We have the resources, tools and expertise to solve your problem. If we can't help directly, we'll signp05t you or make a smooth referral to a trusted partner. You'll Bet the level of sUPPOrt you need Whatever your situation. we'll take extra steps to make sure you have the best support for your needs. You know that we'll speak up for you - We'll advocate for change in policy and industry practices where they make life harder for you. Our values We're different, ambitious and determined to deliver quality services to our communities. To be able to do this, we have a sei of values which drive us forward and that all our colleagues champion: We're Inventlve - We question every idea to make it better, and we change when thin8s aren't working. We're not afraid of trying new things and learn by getting things wrong We're generous - We work together, sharing knowledge and experience to solve problems. We tell it like it is and respect everyone We're responsible - We do what we say we'll do and we keep our promises. We remember that we work for a charity and use our resources effectively Citizens Advice SORT Group Ltd Trustees, Annual Report for the year ended 31 March 2025 Equity, diversity and inclusion Equity, diversity and inclusion (EDII are at the centre of what we do, and our charity aims are grounded in EDI principle5. We value and embrace the diversity of our clients and colleagues and work to eliminate discrimination. We believe we are all equal through our shared humanity. We'll strengthen our EDI work by: Taking a social justice approach to EDI Continuing to be an Impartial charity Using our data to create stronger, inclusive services Mainstreaming our EDI work Our funding and income generation strategy We take a collaborative and developmental approach to fundraising, developing strategic relationships with key partners and stakeholders, All management colleagues across the charity are responsible for identifying and developing funding opportunities withln their specific areas of work. Funding areas include., Grants and commissioning Individual giving Major donor Corporate Trust and Foundation Legacy All funding application bidlno bid decisions are aligned with our mission, vision and values, the Citizens Advice competition protocol. Fundralslng standards Informatlon The charity does not carry out public fundraising activities. Citizens Advice SORT Group Ltd Trustees, Annual Report for the year ended 31 March 2025 Plans for the future In-line with our strategy, our future plans fall into three categories,. Advice, Sustainability and Culture. We will continue to develop our people offer. making the organisation a great place to work and volunteer but. adopting a new people strategy. We'll work to diversify our income streams with new partnership and agreements and we'll continue to push forward creating a more equitable and accessible seniice. Financial Review Flnancial PosStion Incoming resources in the year were £3,325,201 (2024.. £4,112.991). Expenditure wa5 £3,152.862 in support of our charitable objective512024: £3,094,768). A surplus of £172,339 {2024'. £1,018,223 surplus) was achieved in the year. At 31 st March 2025 total fund balances were £1,645,043. Reserves Pollcy The trustees believe that the charity should hold financial reserves in order to ensure that the charity can continue to operate effectively and meet the needs of clients in the event of unforeseen and potentially damaging circumstances arising. Trustees consider that it is prudent to set aside Reserves equating to 4 months operating costs which is reviewed annually. It may not be possible to reseNe this amount fully every year and a lower amount can be set by the trustees until such time as the appropriate level of reseTves have been realised. As at 31 March 2025 our Unrestricted Funds freely available I'free reserves,) were £1,589,438 (2024.. £1,455,134) equating to 6,0 months of total operating expenditure which more than meets the policy. Citizens Advice SORT Group Ltd Trustees, Annual Report for the year ended 31 March 2025 Going Concern The Trustees consider the charity to be a going concern. Fundlng is expected to continue at current levels and continued efforts for cost reductions further strengthen the case for continued. sustainable services. Our structure, governance and management The charity is controlled by its governing document. a deed of trust. and constitutes a limited company, limited by guarantee, as defined by the Companies Act 2006. The company was established under a Memorandum of Association which established the objects and powers of the charitable company and 15 governed under its Articles of Association. In the event of the company being wound up members are required to contribute an amount not exceeding £1. Trustee board Our trustee board sets the strategic vision and gives strategic direction to the charity. The board is committed to high governance standards and complies with the principles and practices set out in the Charity Governance Code. Our Chief Executive and broader leadership group are responsible for delivering the strategy and day-to-day operations. There are five formal trustee board meetings each year. The board has one board development session each year and other meetings and events to help trustees shape the organisation's strategic direction and develop as a team. There were no members of the Trustee Board in paid employment at Citizens Advice SORT Group. There were no ex-officio members who served as trustee directors during the year. Citizens Advice SORT Group Ltd Trustees, Annual Report for the year ended 31 March 2025 Committees The following committee5 SUPPOrt the trustee board in Its work. Flnance. rlsk and assurance commlttee The committee,. Monitors and oversees the current and future flnanclal situation and associated risks Has oversight of the internal and external audit arrangements, including resourcing, review of plans and reports Provides scrutiny, and assurance on the strategic and significant operational and compliance risks Provides assurance on required standards, and statutory and regulatory requirements Provides oversight of 8overnance arrangements in line with the Articles of Association Peter Allen is the Chairperson of this committee and is supported by Mags 8radbury. Andy Hunter, Sarah Diller. People committee The committee: Oversees the developmenL delivery and monitoring of the organisation's people strategy Oversees. informs and scrutinises the development and Implementation of an ambStious equity, diversity. inclusion and belonging strategy Leads on the recruitment and selection for appointments to the Board and committees Sets and review the annual performance and remuneration of the Chief Executive Emily Allen is the Chairperson of thls committee and is supported by David Trafford, Sarah Diller and Mags Bradbury. Transformatlon and development commlttee The committee: Provides insight to and helps develop strategy proposa15 for the entire board Oversees agreed, large-scale transformation programmes that support the delivery of agreed strategy and visioning objectives Acts as a sounding board and provides dlrection on key business development activity that impacts Champions and ensure continued focus on continuous improvement, transformation and innovation across all business areas. Citizens Advice SORT Group Ltd Trustees, Annual Report for the year ended 31 March 2025 Martyn 8eauchamp Is the Chairperson of this committee and is supported by Emily Allen, David Trafford and Peter Allen. Recruitment, induction and training of trustees We recruit trustee directors and committee members through an open and competitive process using social media, recruitment agencies, and our wider network to find talented individuals to provide strong leadership and experience. We'll be recruiting for new trustees over the coming year to appoint any forthcoming vacancies. Trustees and committee members receive a full Induction. Inductions include meeting with the Chairperson and Chairpeople of committee5, a meeting with all members of the leadership group and key management personnel. Inductions are tailored to meet individual needs and interests, including shadowing and visitin8 different services provided. Trustees and committee members are volunteers but are reimbursed for reasonable expenses. The board annually reviews trustee board composition based on skills and experience - this forms part of the trustee board's annual appraisal. Following Charlty Commission guidance and the Companies Act, we file an AP01 with Companies House within 14 days of the appointment of a new trustee director. When details on that form change, form CH01 is completed and filed wlth Companies House. Where a trustee director resigns, we file a TM01 form - all in line with our statutory obligations. Memberships and quality standards We're a member of the Citizen5 Advice network. The Membership Agreement sets out the relationship between a member of the Citizens Advice service and a local Citizens Advice, including our respective roles and responsibilities- some of which are shared. e.g. protecting, promoting and developing the Citizens Advice brand. The Agreement sets out the high-level standards for membership (including service delivery) and some precise requirements, including details of what happens if a local Citizens Advice breaches the Agreement. The Performance and Quality Framework is part of the Membership Agreement and sets out the 5tandard5 all local Citizens Advice services must meet. The Performance Quality Framework consists of 4 parts: Quality of advice assessment, conducted quarterly Client experience survey. conducted quarterly Leadership self-assessment. conducted annually People management survey, conducted annually Citizens Advice SORT Group Ltd Trustees, Annual Report for the year ended 31 March 2025 The Citizens Advice audit team check compliance with the Performance Quality Framework. The Leadership Group, remuneration and development Our Leadership Group, which incorporates our key management personnel, are responsible for delivering the trustee board's visions and for the day-to-day operation of the charity. The Key management staff who seNed during the reporting period are as follows.. Chief Executive Officer,Jonathan Yates Head of Business Delivery, Aly Darwin Head of Business Services, Julian Spencer Head of Innovation and Business Development, Stuart Pearson Head of People and Culture, Anna Rojek The People Committee is responsible for, under delegation from the trustee board. the appointment, remuneration and performance management of the Chief Executive Officer. The board reviewed the salaries of these key personnel roles in 2021, with external benchmarking taking place. as per the Harris Hill salary report. Risks and internal controls Our trustees are responsible for effectively managing risk and ensuring internal controls are in place and operating as designed. The Finance, risk and assurance committee has delegated responsibility for risk and internal controls. The committee interrogates quarterly risk reviews. a broader environmental review. and a quarterly summary is presented to the trustee board, Throughout the year, risk owners re8ularly reviewed operational and strategic risks to assess the likelihood, impact and appetite for each risk, the plans for managing them and the adequacy of those plans, Our core risks are categorised as financial, governance, operational..external. compliance & regulation. The trustee board has an appointed risk lead who supports the Head of Business Services. This role is responsible for managing our risk strategy and environment. 10 Citizens Advice SORT Group Ltd Trustees, Annual Report for the year ended 31 March 2025 Statement of responslbilities of the trustees The trustees Iwho are also directors of Citizens Advice SORT Group Ltd for the purposes of company lawl are responsible for preparing the trustees, annual report and the financial statements in accordance with applicable law and Uniled Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). Company law requires the trustees to prepare f inancial slalements for each financial year which give a Irue and fair Vlew of the State of affairs of the charitable group and of the incoming resources and application of resources, including the income and expenditure, of Ihe charilable group for that period. In preparing these financial statements, Ihe trustees are required to: Select suitable accounting policies and then apply them consistently Observe the methods and princip18s in th8 Charities SORP Make judgemenls and estimates that are reasonable and prudent State whether applicable UK Accounting Slandards and stalements of recommended practice have been followed, subjecl to any ma18rial departures disclosed and explained in the financial statements Prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charlty will continue in operation The trustees are responsible lor keeping proper accounting records that disclose with reasonable accuracy at any time th8 financial position of the charitable group and enable them lo ensure that the financial statenents comply with the Companies Acl 2006. They are also responsible for safeguarding th8 assets of the charitab16 company and hence lor taking reasonable steps for the prevention and detection of fraud and other irregularities. In so far as the trustees are aware.. There is no relevant audil informalion of which the charitable companls auditors are unaware The trustees have taken all sleps that they ought to have taken to make Ihemselves aware of any relevant audit information and to eslablish Ihat the auditors are aware of that information The trustees are responsible for the maintenance and integrity of th8 corporate and financial Information included on thecharitable ¢ompany's website. Legislation in the United Kingdom governing the preparation and dissemination ol financial stat8m8nts may differ from legislation in other jurisdictions. Audltors Slade & Cooper Ltd were re-appoinled as the charitable company's auditors during the year and have expressed their willingness lo continue in thal capacity. This report has been prepared in accordance with the provisions applicable to companies subject to the small companies, regime of the Companies Act 2006. The trustees, annual report has been approved by the trustees on 3, December 2025 and signed on theii behalf by Peter Allen. Chairperson Independent Audltor's Report to the Members of Citizens Advice SORT Group Ltd Opinion We have audited the financial statements of Cltlzens Advice SORT Group Ltd (the 'charltable company.) for the year ended 31 March 2025, which comprise the Statement of Financial Activities (including the income and expenditure account), the Balance Sheet, the Statement of Cash Flows and the related notes. The financial reporting framework that has been applied in their preparation is appllcable law and United Kingdom Accountlng Standards, Includlng Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accountlng Practice). In our opinion the financial statements: glve a true and falr vlew of the state of the charltable company's affalrs as at 31 March 2025, and of its incoming resources and application of resources, including its income and expenditure, for the year then ended; have been properly prepared In accordance wlth Unlted Kingdom Generally Accepted Accounting Practice. and have been prepared in accordance with the requlrements of the Companles Att 2006. Basls for oplnlon We conducted our audit in accordance wlth International Standards on Auditing (UK) (ISAS (UK)) and applicable law. Our responslbilities under those standards are further described in the Audltor's responsibillties for the audlt of the flnanclal statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, Includlng the FRC'S Ethical Standard, and we have fulfllled our other ethical responsibilltles in accordance wlth these requlrements, We belleve that the audlt evidence we have obtained is sufficient and approprlate to provide a basis for our oplnlon. Concluslons relatlng to golng concern In audltlng the financial statements, we have concluded that the trustees, use of the going concern basis of accounting in the preparatlon of the financial statements is appropriate. Based on the work we have performed, we have not Identlfled any materlal uncertainties r61ating to events or conditions that, individually or collectively, may cast signiflcant doubt on the charitable company's ablllty to continue as a golng concern for a period of at least twelve months from when the financlal statements are authorised for Issue. Our responslbllities and the responslbllltles of the trustees with respert to going concern are descrlbed in the relevant sectlons of this report. Other information The trustees are responsible for the other information. The other Information comprises the Information included in the trustees, annual report, other than the flnancial statements and our auditor's report thereon. Our opinion on the financlal statements does not cover the other Information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. In connettlon with our audlt of the financial statements, our responslbility is to read the other information and, in doing so, consider whether the other information is materially inconslstent with the financial statements or our knowledge obtained In the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether there is a material misstatement in the financial statements or a material mi55tatement of the other information. If, based on the work we have performed, we conclude that there is a material mlsstatement of thls other Information, we are required to report that fatt. 12 Independent Auditor's Report (contlnued) We have nothing to report in this regard. Opinions on other matters prescribed by the Companies Act 2006 In our opinion, based on the work undertaken in the course of the audit: the information given in the trustees, report (Incorporating the directors, report) for the financial year for which the financial statements are prepared is consistent with the financial statements. and the trustees, report has been prepared in accordance wlth applicable legal requirements. Matters on which we are requlred to report by exception In the light of our knowledge and understanding of the charltable company and its environment obtained in the course of the audlt, we have not identified material misstaternents in the trustees, report. We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you If, in our oplnlon.. adequate accounting records have not been kept, or returns adequate for our audlt have not been recelved from branches not vlslted by us. or the financlal statements are not In agreement wlth the accountlng records and returns. or certain dlsclosures of trustees, remuneratlon specified by law are not made. or we have not received all the informatlon and explanations we require for our audit; or the trustees were not entitled to prepare the financial statements in accordance with the small companies. regime and take advantage of the small cornpanles, exemptions In preparlng the Trustees, Annual Report and from the requirement to prepare a strategic report. Respon51bllltles of trustees As explalned more fully In the trustees, responslblllties statement set out on page 11, the trustees (who are also the dlrettors of the charitable company for the purposes of company law) are responslble for the preparation of the flnancial statements and for being satisfied that they give a true and falr vlew, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. In preparing the financial statements, the trustees are responslble for assessing thé charltable company's ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either Intend to liquidate the charitable company or to cease operations, or have no ￿alIstIC alternative but to do so. Audltor's responsibillties for the audit of the financlal statements Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material mlsstatement, whether due to fraud or error, and to issue an auditor's report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance wlth ISAS (UK) wlll always detect a material mlsstatement when it exists, Misstatements can arise from fraud or error and are considered material if, indivldually or in the aggregate, they could reasonably be experted to influence the economic decisions of users taken on the basis of these financial statements. 13 Independent Audltor's Report (contlnued) Irregularities. including fraud, are instances ot non-compliance wilh laws and regulalions. We design procedures in line with our responsibilities, outlined above, lo detect material misstatements in respect of irregularilies, including fraud. The specific procedures for this engagemenl and the extenl to which these are capable of delecting irregularilies, including fraud is detailed b810w: enquiry of managemenl and those charged with governance around actual and potenlial litigation and claims. enquiry of the charity's staff, management and Ihose charged with governance to identify any instances of non-compliance wilh laws and regulations. reviewing mlnutes of meetings of those charged with governance. reviewing financial slatement disclosures and testing io supporting documentation to assess compliance wilh applicable laws and regulations. auditing the risk of managemenl override of controls, including ihrough testing journal entries and other adjustments for appropriateness. and evaluating the business rationale ol significant transactions outside Ihe normal course of business. Because of the inherenl limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material misslalement in the financial statements or non-compliance with regulation. Thls risk increases the more thai Compliance wilh a law or regulation is removed Irom the events and transaclions reflecled in the linancial statements, as we will be less likely to become aware ol instances ol non-compliance, The risk is also greater regarding irregularities occurring due to fraud rather than error. as fraud involves intenlional concealment, forgery, collusion, omission or misrepresentation. A further description of our responsibilities is availabl8 on th8 Financial Reportlng Council's website at: hti s.'Ilwww on ibilities. This description forms parl of our auditor's report. Use of our report This report is made solely to the charilable company's members, as a body, in accordance with .Chaplèr 3 of Pait 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company's members those matlers we are required to state to them in an audilor's report and for no other purpose. To the fullest extent permitted by law, we do nol accept or assume responsibility to anyone other Ihan the charitable company and the charitable company's members as a body, for our audit work, for this report. or for the opinions we have formed. Christy Yun Hing Lau FCCA DChA CTA Senior Statutory Auditor for and on behalf of Slade & Cooper Limited Statutory Auditors Beehive Mill Jersey Street Manchester M4 6JG 23 December 2025 14 CITIZENS ADVICE SORT GROUP LTD STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 31 MARCH 2025 IINCLUDING INCOME AND EXPENDITURE ACCOUNT) Unrestricted Fund$ Restricted Fund$ T.ptal 2024 Restated Tolal 2025 Not• Income from: Donations & le9x￿$ 75 75 475 Charitsble activities 1,516,928 1,752,127 3,269,055 3,366,727 Inveslmerm income 37.445 37,445 6,287 Other irK¥Jme 18.626 18,626 739,502 TOTAL INCOME 1,573,074 1,752,127 3,325,201 4,112,991 EXPENDITURE ON Charitable activities Adwce and Informathon 1 ,478,282 1.674,580 3.152,862 3,094,768 TOTAL EXPENDITURE 1,478,282 1.674,580 3,152,862 3,094,768 NET INCOMEI (EXPENOITURE) 94,792 77,547 172,339 1,018,223 Transfers BeNyeen Funds 39,512 (39,512) NET MOVEMENT IN FUNDS 134.304 38.035 172,339 1,018,223 Reconclllatlon of Fund8 Funds bfoughl fO￿ard a11 Awil 2024 1,455,134 17,570 1,472,704 454,481 Funds carrf•d loThwd 31 March 2025 1589 438 1645 043 1472 704 A comparative Statement of Financial Activities is found in Note 2 The Statement of Flnancial Activities includes all gains and losses reQ￿nised In the year. All of the Charity's activities derive from continulng operations. Is CITIZENS ADVICE SORT GROUP LTD BALANCE SHEET AS AT 31 MARCH 2025 2025 2024 note CURRENT ASSETS Debtors Current Asset Investments Cash al bank and in hand 13 14 306,384 179,123 1,266,110 1.751,617 295.883 170,000 1,180,334 1.646.217 CREDITORS: Am¢Junt8 lalllng due wllhln one year 15 1106,5741 1173,5131 NET CURRENT ASSETS 1.645,043 1,472,704 TOTAL ASSETS LESS CURRENT LIABILITIES 1.645,043 1,472.704 TOTAL NET ASSETS 1,645,043 1,472,704 FUNDS Reslricled incorne funds Unreslficled income lunds General fund 16 55,605 17,570 16 1.589,438 1.455,134 TOTAL FUNDS 16 1.645,043 1.472,704 Th8 notes on pages 18 - 33 form part ol Ihes8 accounts. Th8s8 accounts are prepared in accordance with the speclal provlslons ol part 1 S ol the Companies Act 2006 relating to Small compani8$ and conslilule the annual accounts required by the Companies Act 2006 and are for clrculalion lo members ol the company. name.. Peter Allen role.. Chairpefson Dale.. 3rd December 2025 Company R8gislralion Number: 08290395 IEngland & Wales) 16 CITIZENS ADVICE SORT GROUP LTD STATEMENT OF CASH FLOWS YEAR ENDED 31 MARCH 2025 2024 Restated, 2025 note Cash flows from operating actlvltlg¥ Nel incomel{Expenditurel for the period 172.339 1,018,223 Adjustad for: Investment Incomè 137.4451 (6.287) Oecreasellincreasel in debtors Oecreasellincreasel in current asset investments (Decreasellincrease in creditors 13 110.501) 19.1231 66.939 31.347 14 {170.000} 150.843 15 Nèt cash Ilows from operatlng actlvltl Cash flow￿ from investing activitles Interest receivable and similar incoming resour￿6 48,331 1,023,926 Net cash flows from investing activibes Net increasel{decreasel in cash and cash equivalents 85.776 1,030,213 Cash and cash equivalents al 1 April 2024 1 180 334 150 121 Cash and cash equivalents a131 Mar¢h 2025 1266 110 1 180 334 All of the cash flows are derived from continuing operations during the above tsvo periods. There is no debt in the company and therefore no reconciliation of Nel Debt 18 Provided. 17 CITIZENS ADVICE SORT GROUP LTD NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 The charity is limited by guarantee, incorporated in England and Wales, and consequently does not have share capital. Each of the trustees is liable to contribute an amount not exceeding £1 towards the assets of the Charity in the event of liquidation. The address of its registered Offi￿ is.. Huckletree, The Express Building, 9 Great An¢oats Street, Manchester, England, M4 SAD 1 Accounting policie8 Summary of slgnlficant accounting pollcles and key accountlng estimates The principal accounting policies applied in the preparation of these financial statements are set out below. These policies have been conSisten￿Y applied to all the years presented, unless otherwise staled. Statement of compllance The financial statements have been prepared In accordance with Accounting and Reporting by Charities.. Statement of Recommended Practice applicable to charities p￿parIng their ac￿Unts accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019), sewnd edition - October 2019 (Charlties SORP (FRS 102)), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102). They also comply with the Companles Act 2006 and Charities Act 2011. Basis of preparation Citizens Advice SORT Group Ltd meets the definition of a public benefit entlty under FRS 102. Assets and liabilities are initially recognised at histori¢al Cost or transaction value unless otherwise stated in the relevant accounting policy notes. The financial statements are prepared in sterling, which is the functional currency of the entity and rounded to the nearest £. Golng concorn The finanaal statements have been prepared on a going concern basis. The trustees assess whether the use of going concern is appropriate i.e. whether there are any material uncertainties related to events or conditsons Ihat may ¢ast signifi¢ant doubt on the ability of the charity to continue as a going concern. The trustees make this assessment in respect of a period of one year from the dale of approval of the financial statements. Estimation uncertalnty and Judgemont•. The preparatson of the financial slatements requlres management to make judgements, estimates and assumptions that affeci the amounts reported. There are no significant ests'mates or judgements included in the preparation of the financial statements. Income and ondowments All income is included in the statement of financial acts'vikn'es when ents'tlement has passed to the charity, it is probable that the economic benefits associated with the transaction will flow lo the charity and the amount Can be reliably measured. The following specific policies are applied to particular categories of income.. 18 CITIZENS ADVICE SORT GROUP LTD NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 Donations and legacies Donation8 are recognised when the charity has been notified In writing of both the amount and settlement date. In the event that a donation is subject to condits'ons that require a level of perfomance by the charity before the charity 1$ entided to the funds, the income is deferred and not recognised until either those conditions are fully mel, or the fulfilmenl of those Conditions 1$ wholly wlthin the control of the charity and it is probable that these condltions will be fulfilled in the raportsng period. Gtants r•cèlvable Grants are re￿gniSed when the charity has an entitlement to the funds and any conditions linked to the grants have been met. Where performance conditions are attached to the grant and are yet to be met, the income is re¢ognised as a liability and included on the balance sheet as deferred income to be released. Deferred income Deferred income represents amounts received for future periods and is released to Incoming resources in the period for which, it relates. Such income is only deferred when.. The donor specifies that the grant or donation must only be used In future accounting periods,. or The donor has imposed conditions which must be met before the charity has unconditional entitlement. Gifts in kind Income from donated goods is measured at the fair value of the goods unless it is not practical to reliably measure it. in which case the value is derived from the cost to the donor or the estimated resale value. Donated facilities and servlces are recognised in the accounts when received if Ille value can be reliably measured. No amounts are included for the contribution of general volunteer$. Investment Income Interest on funds held on deposit is included upon notlfication of the interest paid or payable by the bank. This is nomally upon receiving the bank stalement from the bank. Income from charitsble activities Income from contracts for the supply of services is recognised with the delivery of the contracted seNice. This is classified as unrestricted funds unless there is a contractual requirement for it to be spent on a particular purpose and returned if unspent, in which case it may be regarded as restricted. Expenditure Expenditure is recognised on an aLYrua15 basis as a liability is incurred. Expenditure includes any VAT whith cannot be fully recovered. and is classified under headings of the ststement of financial activities to which it relates.. Expenditu￿ on charitsble activities Charitable expenditure Comprises those costs incurred by the charity in the delivery of its activities and services for its beneficiaries. It includes both costs that can be allocated directly to such activities and those costs of an indirect nature ne￿$sary to support ihem. Support costs Support costs include central fvnctions and have been allocated to activity Cost categories on a basis consistent with the use of resoufCAS, for example, allocating per capits and staff ￿$ts by the time spent 19 CITIZENS ADVICE SORT GROUP LTD NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 Governance costs These include the ¢0s1s attributable to the ¢harity's compliance ￿th constitutional and statutory requirements. including audit, strategic management and trustees, meetings and reimbursed expenses. Taxation The charity is considered to pass the tests set out in Paragraph I Schedule 6 of the Finance Act 2010 and therefore it meets the definition of a charitable company for UK corporation tax purposes. A¢coTdingly, Ihe Charity is potentially exempt from laxalion in respect of income or capital gains received within categories covered by Chapter 3 Part 11 of the Corporation Tax Act 2010 or Seth'on 256 of the Taxation of Chargeable Gains Act 1992, to the extent that such income or gains are applied exclusively to charitable purposes. Tangiblo fixed assets Tangible assets are initially recorded at cost, and subsequently stated at cost less any accumulated depreciation and impairment losses. Capital items over £2,000 are capitalised as fixed assets, otherwise they are expended in the Current year. Depre¢iation and amorti8ation Depreciation is provided on tangible fixed assets so as to Iwite off the cost or valuation, less any estimated residual value, over their expected useful economi¢ life as follows.. As88t clas8 Fixtures & Fittings Depreclatlon method and rate 10 %-330h straight line Trade d•btor• Trade and other debtors are recognised at the settlement amount due after any trade discount offered. Prepayments are valued at the amount prepaid net of any trade discounts Cash and cash equivalènts Cash and cash equivalents comprise cash on hand and call deposits, and other short-temi (less than 3 months) highly liquid investments that are readily convertible to a known amount of cash and are sublect to an insignificant risk of change in value. Current A8••t Inv•8tm•nl8 Current asset inve$tmenls, which ¢onsi$l of fixed-lerm deposits and other basie financial instruments with matunlies 9fealer than three monlhs, are recognised al cost. These inve$lmenl$ are hekl for short-lem purposes and are not subject to significant ch8nges in value. Trade creditors Creditors and provisions are recognised vthere the charity has a present obligation resulting from a past event that will probably result in the transfer of ftjnds to a Ihird party and the amount due to settle the obligation can be measured or estimated reliably. Creditors and provisions are nomally recognised at their settlement amount after allowing for any trade discounts due. Fund structure Unrestricted income funds are general fund$ that are available for use at the trustees, discretion in lurtherance of the objectives of the charity,. including those which have been designated. Designated funds are unrestricted funds set aside for specific purposes at the discretion of the trustees. Restrided income funds are those donated for use in a particular area or for specific purposes, the use of vthich is restricted to that area or purpose. 20 CITIZENS ADVICE SORT GROUP LTD NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 Operating leases Lease$ in which substantially all the risks and rewards of ownership are retsined by the lessor are classified as operating leases. Rentals payable under operating leases are charged in the Statement of Finanoal Activities on a straight-line basis over the lease term. Pensions and other post-retirement obligations Contributions lo defined contribution plans are recognised as an expense in the period in which the related service is provided. Prepaid contributions are recognised as an asset to the extent that the prepayment will lead to a reduction in future payments or a cash refund. When contributsons are not expected to be settled wholly within 12 months of the end of the reporting date in which the employees render the related service, the liability is measured on a discounted present value basis. The unwlnding of the discount 18 recognised as an expense in the period in which it arises. R￿tatement of Prlor Y••r Comparallves These financial Statements repiesenl the first year in which the charity has presented ¢harity.only financial statements, followin9 the Simplification of the group strucluro during the year. In 2023124, ¢onsolidated accounts were prepared to reflect the activities ol the Citizenss Adviox SORT Group and ils tsvo wholly owned ¢harilabla sub8idiarie$.' Ci112ens Advice Oldham and Citizens Advice Rochdale. Ciliznes Advice SORT Group hekl 100% of the voting rights in both entities. A resolution was passed by the board of trustees on 27 March 2024 to transfer the fund$ of Citizens Advice Okiham and Cttizens Advica Rochdale into Citizens Advice SORT Group. These Iran$fer$ wer8 completed on 31 March 2024. Both companies were subsequently dissolved via voluntary strika-off on 8 October 2024 and removed from tha Central Regislef of Charities on 25 October 2024. As the group no longer existed at the balanc8 sheet date. the Iruslees have elected lo prepare individual charity financial slalements only for the year ended 31 March 2025. To ensure consistency and comparability, lh8 prior year figures for the year ended 31 March 2024 have been re-pre8ent8d on a charity-only basis. inslead of the pieviously reported consolidated figures. 21 CITIZENS ADVICE SORT GROUP LTD NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 2. Comparative Statement of Financial Activities Yoar Ended 31 March 2024 (Including Income And Expendlture Account) Unre8trlcted Funds Restated Rostrictod Funds Restated Total 2024 Restated Income from: Donatims & legacies 475 475 Charitsble a¢llvibes 1,727,286 1.639,441 3.366,727 Invesbnent income 6,287 6,287 Other income 739.502 739,502 TOTAL INCOME 2,473,550 1,639,441 4,112,991 EXPENOITURE ON Charitable activitle$ Advice and Infwrnation 1,452,102 1,642,686 3,094,768 TOTAL EXPENDITURE 1.452,102 1,642,666 3,094 768 NET INCOMEI IEXPENDITUREI 1,021,448 (3.225) 1,018,223 Transfers Be￿een Funds 57.941 <57,941) NET MOVEMENT IN FUNDS 1,079,389 (61,166) 1.018,223 R•conclll•llon of FundB Funds brought forward at1 April 2023 375,745 78,736 454,481 Fund• rArrl•d lorvArd 31 Mar¢h 2024 1455134 17,570 1.472 704 22 CITIZENS ADVICE SORT GROUP LTD NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 3. Income frorn Donatlon$ and Lega¢les Unrestrieled Re8trlcted Funds Funds Total Unrestrfcted Rutrlcted 2025 Funds Funds Tolal 2024 Donations 75 75 475 475 Tot41 75 75 475 475 23 CITIZENS ADVICE SORT GROUP LTD NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENOED 31 MARCH 2025 4. In¢omo from Charltable Actlvlli Unrestricted Restrictsd Fund8 Fund8 Total Unrestricted Restrictsd 2025 Funds Fundj Totsl 2024 Advlc• & Informotlon S•rvSc••: Fundgr Actth Toaeti Age UK 8rinnington Big Local British G¥s Energy Trust Citizèns Advice Bradford Citizens Advlce Bury. Ciliiens Athlce Donc8ster Citizens AthirR East Laneashire Citizens Advlce Greater Manchejler Ciliwns Advlc* HaMrI￿￿MIlh 8 Fulham Ciliiens A¢Jvlce Hull & East Ri(Jing Citizens Advice manc1￿$ter Ciliz¢n$ Advice Mancl*ster- El•¢thc4ty NW Ciliz¢ns Advice man¢1￿311r- Out ol Hours cit￿en$ AtJvice National- Al Pro￿￿ Citizens Advice National- Debt Mc•Jernisalion Citizéns Advice National- D•¥olopmni Citizéns Advi￿ National- En$rgy cIt￿en5 Advick National. Help lo CLgim crtTh)s A(Ivice National. MAPS Cillwis Advlce National. Other Cttyzens Advice Nat￿￿1. Yorkshire 8ulldlrKJ S¢d•ty Clb"zen$ Advic¢ Sgiford C1112ens Advice South Hom$ Clllz*ns A¢Jvic4 W8kefi¢td Energy Saving Trusl Legal Aid AgenLy Lon(h)n & Quadrant Lonth)n & au8dr8nl. Wwrm Tr•ffNd M8wi11an Cancer Supprxl Ma￿¢$1•r Crfy Courril Nalknn¥l Enerqy Actitsn N4lh)nal Lollery com￿￿TrIty Fund Nwort SSCL. Cablnel Offlce NHS Oldham Oldham Foodbank Oldh8m Metro￿11￿￿ 8¢fouoh cow￿1 . Hoffthssne Oldham MelroFdlt8n Btyouoh CoL#)ol . Main grant Pennine Care Posrtivo Step5 Pur• InTh)vJlions Rèscsve Poverty R￿hdale Fc>)dbank Rrthdalè m￿lOpolItan Brrfough CourKII. Innov•iion Rtxhaalt K*tropol¢tsn Bomgh Cour￿l- ln1ern8￿onaI worker Rttl*le fv4etropollt¥n Bwoh Courtil- Main giant Shaw & Crornplon P8d8h Council Spnnghlll Hos* Slothpjrt FLY￿bank Slockp)rt Moiropjlilan Buough Cr￿nch1- Mthn gfant Slockwrt Melfopolllan Bwough Council. T￿ of Cullure Stretfr%d F¢M1bank Tome$i¢e Metropolllan Btyough Council The He8dlèy Trust Trafford FO￿Ybank Trafford Melrcwlitsn 8(¥ough Counryl UnlTrMrn¢ty ol Bristol 1,000 7,000 I,o¢)o 7,000 21.276 24,106 1.500 13,375 40,633 7,883 11.413 1.867 45.293 45,293 21.276 39.999 2.700 J1.12S 21.278 24,108 21,276 39,999 1.500 10.375 40,633 7,883 1,413 1.867 2.7¢)0 31.12$ 49.079 7.717 49.079 7.717 10,0 3.500 99.444 3.500 1.950 117.008 1,050 117,008 3.000 32.293 5,141 5,100 $4,263 372.722 338.886 350 20,136 3,000 3,333 19,800 33e.858 32.293 5,141 5,100 54.283 23,74S 23.74$ 338,100 340.746 35.798 ?9,088 372,722 338.886 338.1 340,748 350 20,?38 35.790 19.688 3.333 19,800 338,858 408,418 408.418 19.9651 1.500 48.354 275,380 31,602 14.047 18.015 19,9651 1.500 3,380 3,380 48,394 27S,380 288,421 288,421 3,985 24,e95 20.000 8,207 122,43S 15,825 80,000 378,200 3,965 24,69S 31,602 14.047 18,013 8,207 122,435 122.455 122,455 1S,42S 80,OtsJ 20,000 ¥).000 398.200 37.546 378,2QO 398.200 37,546 30,000 27.000 27.000 37,402 65.492 41.396 37.402 28.733 20.733 41.5LKI 31,138 17.472 65,492 41,500 41.395 31,138 17,472 42.000 42,000 200.004 4.500 2.248 50,338 190.000 2rJ),004 4,500 2,248 2S2.502 4.500 2S2.502 4.500 50,338 41,989 41.989 265.000 190,000 26S.000 500 500 30,187 1,187 1,325 1.325 80 30.000 27.970 172.2SO 90 30.000 15,000 1S.000 30,56 148,000 100 30,$68 27,970 146,OfrJ IL 172,2SO Tolal 1,516,928 1,752,127 3,269,055 1,727,286 1.839,441 3.366.727 CITIZENS AOVICE SORT GROUP LTD NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 S. Invo•tm•nt Incom• R•siat•d R•4tate41 Unrnstrlet•d Funds Restficted Funds Total Unrnstrlcted R￿trIct•d 202S Fund$ Funds Totsl 2024 Income frrm bank dep)518 37,445 37,445 8.287 6,287 37 445 6,287 6. Olh•r Incomo R•s¢at•d Tot•1 Unr••trl¢ted Rwtrlct•d 2025 Fund• Fund• Restated Unr••trlct•d Fund• R•strlct•d Fund• Totsl 2024 Other Incw Fund8 IfanslerreLI from9roup wbsidior 18,628 18,826 7,874 731,628 7.874 731,628 Tol81 739 502 739 502 7, An•ly•l• ol Exp•ndbtur• on Charllabl• Actlvlll•• RMtrl¢t•d Funds Total 2025 Fund$ Advlc• & Inlormatlon ••rvS¢••'. DlrKI ￿91¥ Gronls payable (note 81 ated Support Costs18ee bdow) GoverThttr*4 Co8t$ 1,103,434 1,180,899 89.226 420,631 3,824 2,261,333 89,226 791,955 7,348 371,324 3,524 Totsl Resourus ExF•nd¢d 1,478,282 1,674,580 3,152,862 Staff Cogts Oth¢r CHt• Totsl 2026 kjcated Supwrt Cost$ C4impris• 707,358 84.597 791,955 R•stat•d Unr•strlct&d Fund• R•$tsled R•8til¢t•d Funds R•ststed Toi•l 2024 Prlor yur Adv¢ee & Inforrnlkin •eTrk•s.' recl costs Granls payable Inole 81 Alkuted Support Costs (see G¢v•fnanc4 Co$16 1,127,782 1,273.649 15.390 349,907 3.720 2.401,431 15.390 6S9.224 18.723 309,317 15,003 Total Re8wros ExperKfad 1.452.1Q2 1,642.666 3,094,768 si•ff Co•ts Other Costs Tot•1 2024 Alhxated Support Costs comprf5e $84,044 95,180 659,224 8. An8lysi$ of Grants Payabl• Gran¢$ to InJlilulion$ Granls to InLIN•Yuals &Jpp)rt Costs Total 2026 Cl'enl crisis granls 89.226 89.226 1S.390 3,500 3.500 3.500 92,726 92,726 18,890 Totsl 2024 2S CITIZENS ADVICE SORT GROUP LTD NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 9. N•t In¢omel(Expenditure) for the year Restated This is slated after chargin91{creditingl.' Total 2025 Total 2024 Operating Leases Audit Fees 77,197 4,584 84.425 6,280 10. Stsff costs Reststed Staff cos18 duriry the year were as lollows.. Total 2025 Total 2024 Wages & Salaries Social Security Costs Pension Costs Termination payments 2,355,309 200.038 77,416 2,500 2.219,425 177,049 46,440 2,635,263 2.442,914 One Employee has employee benefits behveen £60,000 and £70,000 in the year {2024'. 1) The 8￿ra9& number of staff employed during the period was 10212024.. 1021 The key management personnel ol the tharity comprise Ihe Ifustees and the Chief Executs've. The lolal employee b•nefil$ ol the key management personnel of the charity wero £88,34912024.' £94.3091 11. Trustee Romuneration and exponses Neither the Truslees nor any persons connected with thom receivod any romuneralion or reimbursed expensas during the year12024. £104} 12. Government Grants The government grants fecognised in the accounts were as follows.. Total 2025 Total 2024 Oldham Council Rochdale Council Stockport Counc Trafford Council 458,200 242,004 190,000 146,000 1.036,204 418,200 269,974 265.500 172,250 1.125,924 Thele were no unfulfilled conditions or conb'ngencies atta¢hing to these grants. Where fundin9 has been recognised as Restricted but is not yet fulty spent, the balance has been carfied fO￿ard -see nol• 16 26 CITIZENS ADVICE SORT GROUP LTD NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 13. Debtors 2026 2024 Trade debtors Amounts owed by group undertakin9S Other debtors Pfepaymenls AGGrued income 185.370 71,052 81,602 6,720 35,220 101,289 6.792 28.633 85.589 306.384 295,883 14. Current A88et Investments 2025 2024 Bank Deposits with a maturity of grealer than 3 months bul I￿5 than 12 monlhs 179,123 170,000 15. Creditors: Amounts falllng due within one year 2026 2024 Trade Creditors Taxation and social security costs Accruals Deferred Income Other Creditors 27,183 56.037 6.280 5.137 11.937 35,391 87.781 14,000 4,725 31,616 106.574 173,513 Deferred in¢ome brought forward Resources deferred in the p8riod Amounts ffjleased from previous periods 4.725 5.137 14.725 1,500 4,725 1,500 Oelerffjd in¢om8 carfied forward 5,137 4,725 Deferred income held al the year end relates lo grant in¢ome received in advance, where performance conditions have not yet been mel or where funds have been received but entitlement lo those funds Is not mel. 27 CITIZENS ADVICE SORT GROUP LTD NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 16. Funds Balance 1 Incoming April 2024 Re8ourcg8 Outgoing Ro8ources Balance 31 Tran8f•rn March 2025 Unrestrlcted funds.. General Funds 1.45S.134 1,455.134 1,573,074 1,573,074 1,478,282 {1.478,282) 39,512 39,512 1.569,438 . 1.589,438 Total unrestricted funds Restrictèd Funds: Brinnington Big Local Brilish Gas Energy Trust Citizens Advice National - Debt Modernisalion Citizens Advicé National - Help to Clalm Citizens Advice National - MAPS Energy Saving Trust Macrnillan Cancer Support National Lottery Community Fund Oldham Foodbank Oldham Metropolitan Boiough Council - Homelessness Pure Innovations Rochdale Foodbank Rcchdale M8C - International Worker Stockport Foodbank Slffjtford Foodbank Trafford Foodbank Trafford Metropolitan Borough Council - Fuel Povety 21,276 24,108 121,276) 125,8471 15,141) (372,7221 {299,3741 {336,8581 {285.421} 126.000) 115.825) 189.226) 137,4021 141.395} 17,0001 150.3381 130. 1871 130,S681 1,739 5.141 372.722 338,886 336.858 286,421 39,000 15,825 (39,512) 13,000 15,220 80,000 5,994 37,402 41,395 42,000 50,338 30,187 30.568 35,000 611 611 Total restrietod funds 17,570 1.752.127 11,674,580) 139,512} 55,60S Total funds 1,472,704 3.325,201 13,152.8621 1,645.043 28 CITIZENS ADVICE SORT GROUP LTD NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 16. Funds (Prior year comparntive Balance 1 Incoming Aprll 2023 Resources Outgoing Resources Balance 31 Transfer8 March 2024 Unrestricted funds: General Funds 375.745 2.473,550 (1,452,102) 375,745 2,473,550 (1.452,102) 57,941 57,941 1.455.134 Total unreStrIct￿ fund• 1.455,134. Restricted Funds: Brinninglon Big Local British Gas Energy Trust Citizens Advice National - Help to Claim Citttens Advice National - MAPS Energy Saving Trust London & Quadrant - Smart Meter8 London & Quadrant - Warm Trafford Macmillan Cancer Support National Lottery Community Fund Oldham Metropolitan Borough Coun¢ll - Homelessness Pure Innovations Rochdale Foodbank Stockport Fooclbank Strefford Foodbank Trafford Foodbank Trafford Metropolitan Borough Council- Fuel Poverty 21,276 39,999 338.100 340.746 408.416 {21,276) (38,260) (338,100) {282.805) {420,416) {55,515) {48,354) (275,380) {18,015> (4,780> (26,7331 (31,1381 {41,989) (1,325) (27,970) (10,610> 1,739 (57,941 > 12,000 55,515 48,354 275.380 18,015 20,000 15,220 26,733 31.138 41.989 1.325 27,970 11.221 611 Totsl restricted funds 78,736 1,639,441 (1,642,666) <57,941) 17,570 Total fund• 454.481 4,112.991 13.094,7681 1.472,704 29 CITIZENS ADVICE SORTGROUP LID NOTES TO THÉ FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 11. 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