Company number. 82Ym5
Charitynumber. 1171817
citizens
advice
Citizens Advice SORT Group Ltd
Financial statements for year ending 31 March 2022
•ts3IXAT80'
30112r2022
COMPANIES HOUSE
#143

Citizens Advice SORT Group Ltd
References and administrative information for the year ended 31 March 2022
Trustees
Brenda Worrin8ton. incoming Chairperson
PeterAJkn. Interim Chair
Margaret Anne Wbury
Martyn Beauthamp
Sarah Diller
Richard Coaton
Erni￿ Ajen
Jan Whitfidd
Damd Trafford
Atif Hafeez
(appointed 5 October 221
{appointal 4August 22)
(appointed 25 November21)
(appointed 25 November 21)
(appointed 25 November21
resigned 9 September 22)
(resigned 31 July 22)
{wgned 30June 22)
{resigned 21 April 22>
(resigned 25 November 211
(resigned 31 Ottober 211
(reggned 31 Ortober21)
(re5i8n&J 31 O£tober21}
Phil A5pden. outgoingchairperson
Annette Clowe5
Francine Wan
Pauline Rov
Jan Ball
Ellen (Ytknnneri
Carf Co*r
Prlnclpal staff
)nathan Y*es. Chief ExecutNe Officer
Steve Hughes. Chiefoperating Officer
Prlncipal address
1- 2 A5croft Court Peter Street.
Oldham. OL1 1 HP
(until 5hJty 22)
Huckletree. The Express ￿lIdIng
9 Great Ancoats Street, Manchester, M4 SAD
(from 5Juty 22)
Companynumber
Charltynumber
1171817
Bankers
Santarbder PLC
Bridle Road, Bootle, Mer5eJside L￿14GB
Royal Bank of Scotland PLC
DNmrTM)nd House, 1 RedheUghsA￿nU¢ Edinburgh. EH12 9JN
Lloyds PLC
58Yorkshire Street. Rothdal¢ L3ncashire. OL6 1 BN

Citizens Advice SORT Group Ltd
Reference5 and administrative information for the year ended 31 March 2022
Yorkshire knk
47 Market Plac¢ Oldham. OL1118
The Chartty 8ank Limited
182 HEh Street. Tonbridge. Kent. TN9 1 BE
Audftors
Slade &Cooper Ltd
BeehNe Mill,
Jw Street,
Ancoats,
Manchester.
M4 E4G

Citizens Advice SORT Group Ltd
Trustees, Annual Report for the year ended 31 March 2022
The trust&s, who are direttofs for the purposes of company law, present the annual report, together with the
financial statements and auditor¥ report of the charitablegroup ending 31 March 2022
About Citizens Advice SORT Group
The tharty's objert5 are to promote any tharitable purpose for the publK benefit by the a(fvancerrtnt of
education. the protertion and preservation of health and the relief of po￿, sickness and distress in particukv,
but ￿thout limitation. for the benefit ofthe comMun￿Y in frnter m￿tt￿erand surrounding area5.
The main attmties undertaken to fijrther our tharitsble purpose5 for public beneftt are to provtde the achi￿.
people need for the problems that they face and impromt the po￿￿esand prattices that affett peopl¥s lffts. Our
highty trained people deliver infomation, athl￿ and guidan￿ ser4ryces. a mixture of paid staff and volunteers,
promding 5enAces predominantty in Stockport. Oklham. Rothdak and Trafford. The charity also de￿erS specialist
legal serwices in Halton. Warrington ￿ Wirrol.
The trustees confim) that thty hao referred to the infomiation contained in the Charity Commi5siorfs 8eneral
guidance on wblk benefit vthen planning ￿t￿ltieS and setting policiesand prioritie5 forthe"yearahead.
Who we helped in 2021 to 2022
In total, we supported 11.941 people vith simple inforrnation and thice. and 10.913 peopte Qntrto￿ne, by phone,
email. web chat or in person with hig￿ art￿ and cas6￿rk. %*tbsite had over 47,790 Msi(s and 91.676
P<ige views and ￿￿ answered 26.11yJ calls (￿erthts perlod.
In 2021-2022 the number of people tuming to our ser¥ice for inf0m￿t￿)n. admce and guKlance increased
compared to theyear before and was sgnfficantty hgherthan prtyandemic IE**Is.
People are feeling the long-term impart of the Covid-19 pandemio The V4irhdrawal of all govemment. SUPF)Ort
schemes, in a relativety short period of time and n a year of constant Un￿rtaInty and thanging restitutions, led to
higher demand forour services.
seen the highest number ofweb Msits v￿r, more people are u5ingour d￿ll01 seNce5than e￿r before. and
we started seeing people at fac&tO-fa￿ appointments again. wean$￿Ved more phone calls ￿r, although
we have seen demand continue to r

Citizens Advice SORT Group Ltd
Trustees, Annual Report for the year ended 31 March 2022
Our value to society
Each year. we give thousand5 of people the knowledge and confidence to find a wty ft)rward. We do this by
prowding advice, education. support. and infiuencing policies and practices that affert our dients. We 5urvry
hundreds ofpeopleyearly to gr¥E u5 the ￿lden￿ weneed to measure our impart.
For every £1 of charitable expenditure
We delNer £31 of broadereconomic and so(tral benefit
We save thego*rnment and public sep¥ices £4
We delrvered an estimated £23s0c￿l and economicwdlueto SoC￿ty
Our Survey resultsv￿re as folov& '
Ease of access
'How easy or dtfficult did you find it to access the swbicey
80% confimed it was either neutral. easy or￿ry easy to access oursermce
Wayforward
o what extent did the seNce help you to find a ¥¥ay forwardy
86% confimied wéd either moderatety. greatty orcompletety helped thern find awty forward
Problem resolved
o vthat extent isyour problem now re50Ked.-
75% confinned wed either partty. rnostty or completety resoKed their problem
Recommend
°How likety would you beto recommend the seNce.-
88% confirmed theYv￿uld like￿ orw lik&Sf recorNrffid our serNi
6 in 10 people said theyfelt less stres￿. depressed oranxious as a dirert result of ourad
Financial outcomes for the people we help
For many people who turn to us for help, ¥￿ look at how we (an maximi5e their income by ensuring they recd¥
' all the benefrtsthw are entrtled to.
We helped people access an extra £7.7m in one-off and ongoing additional income forlocal people
We￿ote off and restheduled £2.8mof debt..
We also helped distribute £1LXJ( in various support funds to wlr*tsble dientsvia 0urcrtslsTe￿ inttlatl￿. These
were mode %ivailable from various Sour￿ induding Household support funds. Databanl Fuel Bank and Winter
Resilience grarrt&

Citizens Advice SORT Group Ltd
Trustees. Annual Report for the year ended 31 March 2022
Our strategy
recently refreshed the thaT1t￿s Strat¥. Ourmsion for2025 is that wdl help more peoplethan before.
This plan looksto refo(us ouractmty on three main srratwc them
Advice- well hwe met more demand across all oura¢lice channels
Sustalnabillty- we11 habe grown and d￿rSifIed our busine4 becoming more effeCt￿t and efficient in o
Sustainable way.
Culture.we11 bea great plaoto Yo)rk vthere people pthmi at their best
As part ofour strategl. adopted a dient commitment:
Irs easy to get support from us- Our seNce5 will be avail3blewhenyou need thern in"a way that v￿rkS
foryou
I￿r Se￿Ce wlll be joined up - You11 be able to acce55 ad¥ice quickty and easily through our drfferent
serwces and channelsNMthout hamngto repeat yourself.
We'll help you find a way forward whatth*r problem - We havè the resources, tools arKI
expertise to sohE your problem. If we cant help directty. we11 sgnp05t you or make a smooth referral to a
trusted partner.
You'll get the le%*1 of support need- v1hate￿ your gtuation, we11 take extra steps to make sure
you have the best support foryour need
You know that we'll speak up for you- We11 a(kncate forth￿ge in policy and industry prartlcesvthere
they make lrfe harderfor you.
Our values
Wdre drfferent. ambitlous and detemiined to ddiverqualty S￿CestO our communities. To be ableto do this, we
havea set of values which drive us forward and that all ourcolkogue5 champion:
We're inventi%*- We question erfery idea to make rt better. and we dwnge when things arent worf(ing.
Wgre not afraid oftrying n￿thingS and le&n by gettingthings wrong
W¥re 8enerous- We worf( tosether. sharing knowledge and experienceto SO￿ problerrs. We tell it like
it is and respect everyone
We're responsible - We do what VR 5Jy Y￿1 do and we keep our prorrmses. We remember that wework
for a charity and use ourresources effe((

Citizens Advice SORT Group Ltd
Trustees, Annual Report for the year ended 31 March 2022
Equity, diversity and inclusion
Equty. dNersty arKI indusion IEDII are at the ￿ntre of what V￿ do, and our (harity ams are 8rounded in EDI
prinoples.
We value and embrace the dNvsity of our dients and colleagues and work to eliminatediscrimination. We belie
we are all equal through our shared humanty.
We'll strengthen our EDI work by:
Taking a sooal justice approach to Etx
Continuing to be an impartkil charity
Using our data to create stronger. induspftsaNices
Mainstreaming our EDI work
Our funding and income generation strategy
We take a collaborative and doAopmental approach to fundraisin& de￿oping strategic relationships with key
partner5 and stakehold
All management colleagues across the charity a￿ re¥Jon*blefor Identi￿.n8And de￿)ping funding Opportunities
wsthin their spe(tficareas of vKsrk.
Fundingareas indude:
Grants and commrjsioning
IndMdual8Mng
Major donor
Corporate
Trust and Foundation
Legacy
All funding application bHllno bid decstons are aligned viith our MisS￿n. vision and values, the Citizens
competition protocol.
Fundralslngxandards Information
The chariiy doe5 not cary out signbficant fundraising artfvities.

Citizens Advice SORT Group Ltd
Trustees, Annual Report for the year ended 31 March 2022
Income generation
Alongside restricted incom& we must continve to dr¥er&fy our income. 2021-21 successfulty confimed
new and extended existing fvnding agreement& We:
SuccessfiJI￿ gained £51,943 to support Trafford re5idrts from thecounol's resilien￿ Ajnd
ReceNed £40,C(K)to distribute to stockport residentsvtho were strugglingfinanaalty due to co￿d-19
Received £117.C(KJ ￿Creased debt ca$￿￿rker Pro￿l￿On as part of our existing Monry and Pension grant
IMAPS). followng the CoMd-19 pandemic
Plans for the future
In4ine wth our 5tratew. our fvture plans fal into three r*egori￿ Athice. Sustainabilty and Cu￿Ure. We will
continue to da￿lop our people offer. makingthe organisation a great placeto WO￿ and wlunteer but adopting a
new people 5trategrf. Wdl w￿rk to dNer5ify our income streams with ne4V partnership and agreements and we11
continue to push forward creating a more equttableand accessib￿ service.
Financial Review
Financial Posltlon
Incoming resources in the year ￿￿117 12021.. £1,937.049). Income is signrficantly hi8her than the prior
year due to two facto￿ 1) The addttion of a neé4 subsidiary added to the Group in the year, Citizen5 Ad￿ce
Stockport Ltd. Net assets transferred from Stockport E￿nI and: ?) The on80in8 attiwty.ofthe Stockport
subsidiary is also included in the incoming resources
Expenditure ha5 ifbcreased. spendingo783592 in support of ourtharitable objettr￿s{2o2l.' Q024.009).
A surplus of £1.01157512021." £497.547 defi(it) resulted in theyear which indude5the depreciation of fixed assets.
the in year gain on the defined benefit Prylsion stheme of £889.Cth and the fisnds transferred from Stockport
£35711.
At 31st Marth 2022 total fund balances ￿￿e £443.983 whith indudes the defined benefit pension deficit of
£831,C¢XI
Reserves Poli
The trustees that the charty should hold financial reserves in orderto ensurethat the charity ran continue
to operate effert￿lY and meet the needs of dients in the e¥Ent of unforeseen and Potent￿1￿ damagng
circumstances arisin8.

Citizens Advice SORT Group Ltd
Trustees, Annual Report for the year ended 31 March 2022
Trustees consider that it is prudent to set a%de Res￿￿ equating to 6 months operatingcostsvknich is revievRd
annualty. It may not be p05sible to this amount fulty Èwy year and a lov*er amount can be set by the
trustees until wch time ￿ the appropriate of reserves haNe been realtsed.
As at 31 March 2022 our Unrestricted Funds freety available Iyree reserf) were £1.077.979 12021.. £1,012,851)
equatinsto 4.6 months of total operatingexpenditure. Wgre acceptingthis is lowerthan the policy at present.
Golngconcern
The Trustees con5iderthe charty to be a goingconcern. There is no immediate impact on Going Concem from the
Defined 8enefit pension s(heme. ￿ unfvnded liabilities that mEht arise Wouk￿ be Unde￿ritten by the local
authorities, who act as ￿arant0r. Funding 15 experted to continue at (urrent I￿els3nd continued efforts for cost
redu(tion5 further strengthen the ca5efor continued. sustainabk seNce
Our structure. governance and management
The charity is controlled by its 804rming document, a deed of trust. and constitutesa limited compary. limited by
guarantee, as defined by the Companies Art 2C(6. The company was established under a Memorandum of
Assoaation whrch established the objert5 and powers of the tharitable company and is govemed under rts Articles
of AssocTration. In the event of the COMp￿ry bLyng w•)und up members are required to contribute an amount not
exceeding £1.
Trustee board
Our trustee board sets the strategtc Vision gr¥P.S Str&e&c dirertion to the chority. The board 15 comft)itLed to
hi8h governan￿ standard5 and complies v*ith the principles￿d prartKe5 set out in the Ch¥ity ￿VernOnCe Code.
Our Chief ExecutiVE, Chief Operating Cfficer and broader leadership group are responsible for delwering the
strategy and day-to-day operation& There are file fomial trust& board m&tings each year. The board has one
board devèlopment session each year and other meerings and twits to help trustees shape the organisation's
stratwc direttion and de4elop as a team.
Our trustees
Brenda Warrrngron. incoming Chairperson
PeterAJlen. Interim Chair
Margaret Anne Bradbury
Martyn Beauchamp
Sarah Diller
Richard Coaton
Emity Ajlen
an Whiffield
{appointed 5 Ortober22)
(appointed 4Au8U5t 221
(appointed 25 November 21)
(appointed 25 N0￿mber 21)

Citizens Advice SORT Group Ltd
Trustee5' Annual Report for the year ended 31 March 2022
Dawd Trafford
Atif Hafeez
(appointed 25 NoNvnber21
resigned 9 september 22)
(resigned 31 Juty 221
(resigned 30June 221
(resigned 21 *>ri122)
(resigned 25 No4ember 271
(￿gned 31 October21)
IresEned 31 October211
(r￿18ned 31 Ortober211
Phil Aspden, outgoing ChaiTper50n
Annette Clowes
Francine Ryan
Pauline Rowe
Joan Ball
Ellen IYDonnell
Cad Cover
There were no member5 of the.Trustee Board in paid employment at Citriens thce SORT Group or arting as
volunteers in the charty.
Therevdere no ex-offiao memberswho seTh*d as trustee directors durinsthe year.
Committees
The following committees support thetrustee board in stsvth.
Finance. risk and assurance committee
The committee;
monr(0￿ and o%ersees the current and fvrture financial situation assocwted rt5ks
Has oversight of the internal and extemal aLKIit arrange￿￿ntS induding resourcin& revivw of plans and
reports
Provides scrutiny, and assurance on the 5tratwc arKJ si8nrficant operational and Complian￿ rbsks
Provides assurance on required standard% and statutory and regulatory requirements '
Provides oversight of 8Oveman￿arrangefflents in line*ryth the Artides of Association
Peter Allen 15 the Chairper50n of this committee and is supported by Mags &wJbury. Whitfield. Sarah tjiller
and Richard Ci)aton.
People committee
The committee:
C￿erseeS the dvAelopment. delwy and monitoring of the organi53th)n's people strategy
(kn15￿ informs and scrutinises the dthelopment and implementation ofan ambitious equity, diversity.
incluson and belonging 5trdt
Leads on the recruitment and 5elertion for appointmentsto the Board and committees
Set5 and revie•V the annual performance and remuneration of the Chief Executi¥* and Chief Operating
Officer
Emity Alen ￿ the Chairperson of this committee and is supwrted by D￿ld Trafford, Sarah Diller and Mags
Bradbury.

Citizens Advice SORT Group Ltd
Trustees, Annual Report for the year ended 31 March 2022
Tranthrrn•tion and development committee
Thecommittee:
Provides in%ght to and help5 dedop strategy prop05alsforthe entire tKJard
(knees agreed. larg&scale transformation programmes that SUPPOrtt￿ del￿ry ofagreed strategy and
sioning objectNes
Acfs as a sounding board and womide5d1rert￿Jn on kry businv>S development attmty that impacts
Champions and ensure continued focus on continuous improvernent. transformation and innovation
across Jl bU￿neSSare3S.
Martyn Beauchamp is the Chairperson of thiscommtiee and is ￿pported by Emily ￿len. David Trafford and Peter
len.
Recruitment, induction and training of trustees
We recruit tnjstee direttors and committee members through an open and Competiti￿ proce55 using social
medi4 recruitment agencie% and our wider nety￿rk to find talented indNiduals to provide strong leadership and
experience. In 2021-21 vle recruited three new trustee dire£ror& Four trustee dirertors resigned. Recruitment for
the trustee vacancies 15 ongoin&
Trustees and committee members receive a fijll irKlurtion. Inductions indude meeting wrth the ChaIrp￿SOn and
Chairpeople of committees, a meeting with all mernber5 ofthe Fea(Jer5hipgroup and key rnanagement pe￿Onnel.
Indurtions are tailored to meet indmdual needs interesty induding shadowing and visting different seNces .
provided. Trustees and cornmritee members areK)luntws but are reimbursed for reasonable expenses.
The board annual￿ r￿e&￿S trustee board CoMpo￿t￿n based on skills and experien￿ - this fonns part of the
trustee board's annual appraisal.
Following Charity Commisyon guidance and the Companies P¢ V*E file an AP01 V•ith Companies House within 14
days of the appointment of a new trustee dir￿[Or. When details on that fomi thang4 form CH01 15 completed
and filled wtth Companies House. V*herea tn15tee dKe£tor rings, we fI￿a TMOI fo￿-all in line Mth our statutory
obligations.
Memberships and quality Standards
We're a member of the Citizens th'ce network. The Membership Agreement sets out the relationship between a
member of the Citizens thce serwce and a lo￿ citi￿n5 Admce. induding our respertive roles and re5ponsibilitie5
- some of which are shared. e& protea1￿ promoting and dpAoping the cfcviens thce brand. The Agreement
sets out the high-lthel standards for membership linckjding servKe deliryl and some precise requirements,
induding detals of what happens rfa local Crtizens hthice breaches the Agreement.
10

Citizens Advice SORT Group Ltd
Trustees, Annual Report for the year ended 31 March 2022
The Perfomiance and Qualty Framework is Wt of the Membership Agrernt and setsoutthe standards all local
tizensAdvice senrices must meet. The PerformarKe Qualty Frame44ork conyst5 0f4parts:
a1￿Y of advKe assessment condurted quartety
Client eXPer￿n(e suw. conducted quartety
Leadership self-assessment. condurted annualty
People mana8ement suNey, conducted annual
The CltlzensAnknce audit team check compliance with the Perf0m￿nCe Quality Framewo￿.
The Specialist Quality Mark (SQMI and the Nthice ￿alty Standards WQSI were rene￿￿ in October 2022 and
September 2020. respectivdy for3years.
Leadership Group. remuneration and development
Our Leadership Group. whith incorporates our key management personnel. are responsible for delNering the
trustee board's visions and for the day-tTrday operation of the d￿rIty. The Kry manasement staff tho served
duringthe reporting Fjeriod are as follo￿S..
ch￿fEXe0Jt￿e Officer.Jonathan Yates
Chiefoperating Officer, Ste¥E Hughes
The People Committee is responsible for. under delegation from the trustee board. the appointment,
remuneration and performance management ofthe Chief Executfft Officer and Chief Operating Officer. The board
re￿￿ed the salarie5 of these key personnel roles in 2021. wth extemal benthmarking taking place, as per the
Harris Hill salary report.
Risks and internal controls.
Our twstees are re5ponsiblefor effertn*Ety managin8 risk and ensuring intemal contro]s a￿ in pla￿and operating
as desEned.
The Finance. risk and a55urance committee has delegated responybilty for risk and intemal controls. The
committee intÈmgates quarterty risk wew5. a broader environmental and a quartertyl summary is
presented to the trustee board. Throughout the year. risk owners regularty rewthved operational and strategic
risks to assess the Sikelihood. impact and appetite foreach risk, the plansformanaging them and the adequacy of
those pkn5.
Our core risks are tategorised as finanoal.govemance. operational. extemal. compliance &regulation. Thetwstee
board has an appointed risk lead %%tho support5 the Head of ￿￿51nesS This role is responsible for
managing our risk strategy and eNronment.
11

Citizens Advice SORT Group Ltd
Trustees. Annual Report for the year ended 31 March 2022
Statement of trustees. responsibilities
The trustees (who are also directors of Citizens SORT Group Ltd for the purp05e5 of company lawl are
responsible for preparing the trustee¥ annual report and the finanoal statement5 in accordance ￿1th applicable
law and United Kingdom Accounting Standards (United Kingdom Generalty Accepted Accounting Prarticel.
Company law requires the trustees to prepare financial statements for each financial year ￿lch gNe a true and
fair Mew of the state of affairs of the charitable group and of the incoming resources and applicatbon of resource&
intluding the income and txpendr(ure, of the (haritable group for that period. In preparin8 thesè financial
Statements. the tru5tee5 are required to:
Selert suitable accounting policies and then appty them consistentty
Observethe methods and principle5 in thecharities SORP
Make judgements and￿timatesthat.are reasonable and pnjdent
State whether applicable UK knounting StaThJards and statements of rKommended prartio have been
followed, subjert to any material departure5 disdosed arKI expkiined in the fin￿(la1 statements
Prepare the financial statements on the goingconcem basi5 unle55 it 15 inappropriateto presumethat the
charity will continue in operation
The trustees are responsi￿e for keeping proper accounting records that dw105ewrth reasonable accuracy at any
time the financial position of the charitable group and enablethem to ensurethat the financial statements comply
th the Companies Act are abo respon5ibiefor safeguardingthe assets of the charitable company and
hence for taking reasonable steps for the pre￿t￿)n and detection of fraud and other irregularit*s.
In so far as the trustees are aware..
There is no relthnt audrt information ofyknich the charitable companys auditors are unaware
The trust*s ha￿ taken all steps that ought to h￿taken to make themSe￿53Ware ofany rel￿ant
audit inforMat￿n and to establish thatthe auditors are aAareof that information
The trustees are responsible for the"maintenance and integnty of the corporate and financial infomiation included
on the charitable companys website. LegislatK)n in the United Kwigdom go￿lIng the preparation and
dissemination offinancial statements may drffer from *latH)n in otherjurisdirtion&
Auditors
ade & Cooper Ltd Y￿re wppointed as the charitable companys auditor5 during the year and expressed
their willingness to continue in that capacity. This report ha5 been prepared in accordance Y￿th the provisions
applicable to companies subje(t to the ynall companieg wme ofthe Companieskt 2(￿.
Approved by the Board of Trustees on
t>ec 16. 2022
and suned on its behalf by:
Peter G Allen (Dec 16, 2022 16.'38 Gmn
PeterAllen
Interim Chair of Trustees
12

Citizens Advice SORT Group Ltd
Independent Auditorfs Report to the Members and Trustees of Citizens Advice SORT
Group Ltd
Oplnlon
We audited the fin￿0a1 statements of CrtizensAthfjce SORT Group Ltd (the'parent tharbtable company) and
its subsidiaries for the year ended 31 March 2022, whtd) comprise the Consolidated Statement of Financial
Actmties linclvding the income and expenditure account}. the BaLAnce Sheets of the group and the parent
charitable company, the Consolidated Statement of Cash FIoY45 and the related notes. The financial reporting
framework that ha5 been applied in their preparation Isapplicab￿ Imtand Lknited Kingdom kcounting Standard5,
including Financial Reporting Standard 102 The Finanaal Reporting Standard apP1Kab￿ in the UK and Republic of
Ireland (United Kingdom Generalty kcepted knountin8 Practice).
In ouropinion the financial Staten￿rts..
gNe a true and fair of the state of the group's.and tharitable compatys affairs as at 31 March 2022.
and of the group's incoming resource5arKI appltcation of re50urce5. induding it5 income and expenditu￿.
fortheyearthen ended;
have been propety Prepar￿ in acCordance￿th United Icingdom Generalty kcepted Accounting Practi
and
hale been prepared in accordance with the requirements of the CompaniesAcE 2(X6 and the CharitiesAct
2011.
Basls for opinion
We condurted our audit in accordance Intemational Stand¥d5 On huditing lu￿ II&As {UK)} and applicable
law. Our responsibilities under those standards are further de5cTibed in theAAJditofs responsibilTtie5 forthe audit
of the financial Statements settion of our report. We are independent of the group and (haritable company in
accordance vrith the ethical requirements that are rele￿nt to our audit of the finanoal statements in the UK
including the FRCS Ethical Standard. and V￿ ha￿ fu￿lled our other ethical responsibilities in accordance w+th
these requirements. We beli￿ that the audit emdence we havè obtained is suffiaent and appropriateto prO￿lde .
a bays for our opinion.
Concluslons relating to golngconcern
In audtting the financial statements we have conduded that the tnJstee5' use of the going concern basis of
accounting in the preparation of thefinanoal statements s appropriate.
Based on the work y￿ have performed. V+* not identrfied any material uncertainties rdating to events or
conditions that, indMduaI￿ or collectN*, may cast signrfi(ant doubt on the 8roup's or parent tharitable
companys ability to contlnue as a going concern for a period of at l&ist month5 from ￿Vh￿ the financial
statements are authorised for issu&
Our responsibilities and the responsibilities of the trustees with respect to going concem are described in the
relevant seLtions of this report.
13

Citizens Advice SORT Group Ltd
Independent Auditorfs Report to the Members and Trustees of Citizens Advice SORT
Group Ltd
Other information
The trustee5 a￿ respon5iblefortheother inf0M￿lon. The other inf0m￿lon comprses the inf0m￿tIOn included
in the trsjsteeg annual report. other than the finanoal statements and our auditorfs report thereon. Ouropinion
on the financial statements does not cO￿r the other lnf0ny￿t10n and, except (o the extent otherwise expliotty
stated in our report, we do not express anyfom ofassurance condusion thereon.
In connettion with our audlt of the finanaal Statements. ourrwlnsiblty is to read the other information and, in
doing so. considerbthetherthe other information is materialty 1rKons￿ent viith the
financial statements orour knowledge obtained in the audtt or otherbmse appear5 to be matffially mi55tated. If we
identlfy such material inconsistenoes or apparent material misstatement5. are reqUI￿d to determine whether
there is a material misstatement in the financol statements or a material misstatement of the other infomation...""
If, based on the N¥e have perfOrr￿1, we condude that there ts a material rnmsstatement of this other
infomiation, are required to reportthat fact.
We have nothingto report in this regard.
Opinions on other matters prescrfbed bythe CompaniesArt 2N
In ouropinlon, based on they￿rk undertaken in the course of the audit:
the information gwi in the trusteeg report (incorporating the directorg report) for the financialyearfor
which the financial statements are prepared is consistent with thefinanci41 statements". and
the dirertorg report has been prepared in accordan￿ with applKable legal requirements.
Mattersm which vft are rÈqulred to report tyexception
In the light of our knowledge and under#ènding of thegroup and Pa￿n( charitablecompany ar*d its enwronment
obtained in the COUf5e of the audit, we ha* not identrfied material misstatements in the dirertors, report.
We have nothing to report in respect of thefollov•in8 matters in ￿atIOn to vkni(h the Companies A£t 2(K6and the
CharitiesAct 2011 requires us to report to you rf, in ouropinion:
adequate accounting records ha¥* not been kept by the parent charirable cof￿anY. or retums adequate
forour audtt hawe not been receI￿*d from branthes not Nigted by u¥ or
the parent charitable compatys financial statements are not in agreement ¥￿h the aCCOUDtin8 ￿COrdS
and returns., or
certain disclosures ofdirertorg remuneration 5peofied by kware not mad¢ or
have r￿t receNEd all the information explaThition5 we require for ouraudrt." or
the trn￿eeS were not entitled to preparethe finanoal statements in accordance wrth the small companie
reg4me and take advantage ofthesmall companieg exemptions in preparing.the dirertorg reporL
14

Citizens Advice SORT Group Ltd
Independent Auditorf5 Report to the Members and Trustees of Citizens Advice SORT
Group Ltd
Responsibllltlesof trustee5
As explained more fvlty in the tru5teeg responsibilities statement set out on page 11 the trustees (who are also
the directors of the charitable corry)any for the purposes of company kw) are re5pon5ible for the preparation of
the financial statements and for being satisfied that they gNe a true and fairmew. and for such intemal control as
the trustees detennine s necessary to enable the prePArat￿n of financkil statetrents that are free from material
misstatement, whether due to fraud orerror.
In preparing the financial staterr*nt& the trustees are responsible for a￿SSing the group¥ and parent charitable
cOmpan￿S ability to continue as a going concem. dssclosin& as applicable. matters rel*gJ to goin8 concem.and
usingthe going concem bags of accounting unless the trustees either
intend to liquidate the group or parent chantable cornpany orto cease operation% or ho￿ no r&4i5tK altemat
but to do so.
Audltofs re5POn51bllitie5 for the audit of the financlal statements
Our objertives are to obtain reasonable assurance about whether the finanaal statements a5 a whole are free
from material misstatement. whether due to fraud or error. and to issue an audTtorfs report that includes our
opinion. Reasonable a55urance 15 a high l&EI of assurance. but is not a guarantee that an audrt condurted in
accordance with ISA5 (UK) ￿￿11 knays detert a material misstatement when it exists. Misstaternents can arise frorn
fraud or error and are con*dered material rf. indmdualty or in the aggregate, thLy could reasonably be experted to
influence the economic decbsions of user5taken on the basis of thesefinanoal ststemen
Irregularities. including fraud. are instances of norpcompkanceblith and regulations. We design procedures in
line with our responsibilities, outlined ats0￿ to detect matwial mrthtements in respect of irregularities. including
fraud. The specrfic procedures for this engagement ar)d the eXt￿t to vthich th￿ are capabk of deterting
Irregularities, including fraud is detailed below.
enquiry of management and those charged ￿1th goNEmance ￿OUnd artual and potential litigation and
claims.
enquiry of the charity's stoff. management and those tharged ￿1th governanceto Id￿tIfy any irb5tances of
non<ompliance v4ith lav15and regulation5.
reviewing minutes ofmeetings of those tharged vitih S￿rnanCe.
r￿lewing financial statement disdosures and testing to SUPPQrting documentation to assess compliaKe
with applirAble laws and reguktions.
auditing the risk of management 0￿de of contro& inckxling through te5tin8 journal entries and other
adjustments for 4yopriateness and e43luating the t￿sinesS rationale of 5ignfficant tran5attions outsde
the norn￿1 course of ￿￿IneSs.
Because of the inherent limitations of an audit. there rs a risk that ￿￿ wil not detect all irregularrties. indudin8
those leading to a material misstatement in the finanoal statements or non<omp1wn￿Wth regulation. This risk
increases the morethat complk8ncewith a lawor regulation is remoNEd from the Lwents and tranSart￿nS rderted
in thefinancial statements a5 wewill be less likdy to becorneavare of instances of non-compliance. The risk is 3150
15

Citizens Advice SORT Group Ltd
Independent Auditor's Report to the Members and Trustees of Citizens Advice SORT
Group Ltd
greater regarding Ir￿UlaTitIe5 occurring due to fraud ratherthan e￿or. a5 fraud inNDNES intentional concealment,
forgery, collusion, omissbjn or misrepresentation.
A fvrther description of our responsibilities is available on the Financial Reporting Councils webstte at..
ukJOur.W [kl￿ditIA
it-and-as5uran
ards-an& id ncelstand rd
ui
or-audit r51Auditors-r
onsibi
r-audrtlDe
n￿f-aUditofs-
onsibiliti
r-audit.as
description foms part of ouraudrtofs report."
This
Use of our report
This report is made soletyto the tharitable companys membws as a body. in accordancewth Chapter 3 of Part 16
of the Companies Act and to the charitable compatys tnJstee5. a5"a boty. in accordance with Par(4 of the
Charities (Accounts and Reports) Reguktions 2C(E Ouraudit Y4V)rk has1)een undertaken so that w￿ might state to
the (haritable CoMpan￿S member5 and rts tru5teesthose Matter51hEa￿ required to state to them in an auditorfs
report and for no other purpose. To the fiJlle5t extent permitted by law. ￿￿ do not accept orassume responsibility
to anyone other than ihe chartable company and the charitable compangs as a body, for our audit
wort for this repoo Offorthe opinionswe ha￿ fomied.
Chrwyun Hing Lau FCCA DChA ￿A
Senior5tatutoryAuditor
forand on behalf of
Slade & Cooper Limrted
Statutory AJditor5
Beehive Mill
Jersey Street
Manchester
M44
Date..
Slade & Cooper Limited is ￿￿•blet0 act as an a￿ltOr in terms of setthjn 1212 of the CompaniesArt 2006
16

cmzENS ADVICE SORT GROUP LTD
CONSOLIDATED STATEMENT OF FINANCIAL ACTMTIES FOR ThE YEAR ENDED 31 IAARCH 2022
IINCLUOING INCOME ￿40 EXPENDITURE ACCOUNn
R•strfct?d
Fun
Re5tatsd
Total 2021
Funds
Totsl 21)22
N¢tr
Incom• froffl:
O￿ati￿ &18g
FuThJs donabj frDm Stcdpjt p
307.560
29.151
336,711
ce aTrJ Infrymabj)
1,418.832
1.095,561
2.514.393
1.995.309
41.329
41,329
Investr*nt Kw)Jme
3.418
3.418
1,077
TOTAL IICOIIE
1.771.405
1.124.712
2,896,117
1,997.049
EXPENDITUIIE ON
Ch•itabh
4r¥J Inlrmw
1.767.869
1.015,723
2,783,592
2,024.009
TOTAL EXPENDITURE
1,767.869
1,015.723
2,783,592
2,024.009
NETINCOIAEI (EXPEIIDITUREI- b•for•MI
ga5n81ll￿)
108,989
112,525
126,960)
R•as8dgarf(105sI(ffi irNesbrM
Actuarial gairflk%sl (x) defined bwfft￿r¢I
erne
12.050
12.OX)
34.413
889.CQO
889.(M)O
(505,OCKI)
NETINCOIAEI IEXPENtMTUREI
108,989
1.013,575
1497.5471
Trnths Fu
20.093
120.0931
NETMOVEMEpif 11 FUNDS
24,679
1,013.575
1497.547)
R¢cwKlllalion olFuDdg
Fund5 brwht lorward at1 W 2021
1573.468)
3.876
1569.592)
{72.045)
Fund¥orri¢d for•a￿ 31 IA•th 2r
A comparative Ststernenl of Financial ktivthgs is fwrx1 in Nots 3
The Statement of Finanaal Activilies indudes dl gains and losses rwised in the ypar.
All of the Charity5 aclNities derive from ¢onlinuiry oFwations.

ctrizENS *nVICE SORT GR<XIP LTD
LANCE SHEETS
AS AT 31 IAARCH 2022
Th• Gmup
Th• CharHy
2022
2021
HXED ￿￿ETs
Twwi￿eA5s￿ts.
InY8svn8n
15
16
117.897
168.17T
286.074
82.551
16&171
CURRENT ASSErs
Debtors
Cash at knkand In kn￿d
19
403.593
1014 $70
1.41&1
263.215
53.148
1.Wg,397
15fj,912
143,336
CREDrroRS: l•lllng ¢knt ￿thIn ¢>M >**
1225.731
I257.C￿l
1457J231
PD3,1331
CURRE14T ASSETS
1.191432
751334
l>)0.4111
159,7B71
TOTALASSETS LESS CUIIRENT UABILMES
1274.
1.038.4t*
I>XIA111
lL￿,380
CREDITORS: P•ounl8 fallitso aft•ron• ywv
(J50mOI
N¢t kn¢l• Excknllnq DefftrAd 8en•fft Pen
1274.983
1.038.408
141.6201
TOT￿ NET ASSErs
41,6201
FVNDS
3.876
12,8941
Unre5tri¢ted .
Gefte￿ fund
De%igirattd fund
PenS￿n R888Ne
1.1￿￿30
1.011051
21,681
21.681
I1,C￿l 11.É08.CrfJOI
(￿.411)
138,728)
TOT*L FUNDS
569.592
>)0,411
41,820
Tho ￿ on pg9•8 19.35 form pwldllwoa¢cfArl*
Those ac£ounts thè spoo* 15 CornFqf•p5 2(￿ r•L*i*ig lo smal Mm￿11* aThJ
Peter G Allen (Dec 16, 2022 16-38 GMT)
n•me'. Peler PJ
rrje.. Int•rffl ChBirof TnO180s
com￿YRe0lstr8trW Number.. 1ffj29X395 IEry¥wKI &Wole51

ITIZENS ADVICE SORT GROUP LTD
CONSOUDATED STATEMÈNT OF CASH FL(AVS
YEAR ENDED 31 IAARCH 2022
C•sh from op•ratlng •¢U¥lll•s
Il*t IncomeltExw1itwelfwthe ￿r*•j
&OUS7S
I497￿7)
u8t•d for.
40974
J9,961
tIWden￿IThIere$lJThj reTrtsltthh#Yrt51r
13.4181
(Lon)
IG*nsVLosses¢M in%*stmer*t5
I12￿)
IYl.4131
PEnSKJf*Khrrnefinarfec
P￿s￿nSthErne SErb**t¢)#
Pen5ion5thefflelz•n)n
IU9
1140.a?Bl
IOecrease)firKrease incredtt¢r5"
161*76
N•t ¢•sh Iluws from ¢pera¢ing •¢15¥111
Cash 11(r*B from In¥•Btln9 act6v6f586
70.168
3.411
Lon
Sposalof NxedAssetlnbY51mEnts
l•J.227
st4xkportFtxedA$5etsnEt book*lutuwi
Tar4StrAefixedassetsathJitkffjs
126.2WI
Neiu5hf10*4sfrtyThSrh*stlr¢4cit*Ele5
1781117
1252031
i*iinrrpa5ellthryE45el In<a%h affjd(a5he4ur•al*nts
Cash a•dqsh iwn 1021
746.182
701.217
014.S70
746,IA2
Jld1hE￿Sth kntsarEdeflwedIrunconi*wJlre4)￿r1t￿￿￿rythe￿￿rt￿0

cmzENS ADVICE SORT GROUP LTD
NOTES TO THE FINANCIAL STATEIIEMTS
FOR TrIE YEAR ENDED 31 hI￿1Cm 2
l. PoHcl25
ThB princyal aGrnunting as)W.1￿*3maTrts k￿$￿￿¢•$ of8si1)I￿
prepa￿10Th olthe fi￿nC￿ slalwnls are tst*yws."
Basbs olprnparayon
The financi￿ sl¥knf8nts h•v8 t4en wep•red wilh 0TrJ ReF¥*ts"rg
CharknBs.' StateThni ￿ R¢r3)mwded plac￿ ar(*3tAe rryamg thetr￿￿nts in
trtcrydance Y4ith thv Finan0￿ siwd•rd 8F*atl8 inth8 UK Ryi4¢(rf Ir*￿1
IFRS 1021. seGond edition. Octctv ￿19 ICh8rii*s SORP IFRS 10211. Rewrt
Stsnd8rd ¥prA￿AN9 in tho UK and of IFRS 102) aThJ
Iho UK G8neraltyAccepted fvKcounting P￿*t*.
the rthÈnt 8¢ttwnbry rth.
b Groupflmnclal •¢al•rM
The contsolKl8ied finan04 slateM￿lS sla*fflvts rrftr¢ cmpw8rrfJ
Intilie5 lineJudin9 Spec￿ p￿p￿e enfj￿I tylhe 9￿p Ils sutsi(S•rknsl. Con1￿
The ro5uhs of sub5i*aiiBs wuirEd ￿l*J￿ >war are kn b)
¢ Pr•p*Ntl•n •flh a¢¢•¥nts￿ ￿ne¥M l)•sls
h tro esbrn*o Is re¥wJ the re¥￿ affe¢tsertyth81 [￿J. or in tho
Ihai haw a sl9nffi¢anl iisk of ￿$rvj a •JI￿n￿￿ 10 c8rryr4 glassels0￿1
iabloies wNhSn th8 nex ro￿￿1￿ perhyl

¢rnzEhlS ADVICE SORT GR￿1p LTD
NOTES TO THE FINANCIAL STATEIIENTS
FOR THE YEAR ENDED 31 MARCH 2022
d lttc•m•
thp amount can be rneawrgj rBliaW.
4Jme fvom the gDVemment￿d other 9rwts. (4pW ry8rtsty ￿veN￿.￿ant5.
m¥8sured r8lK*ty and is dekned.
For lew￿. arrt￿ernDt IS takan 0$ tho dats 841￿r. d*rtyis •*ve I￿1
8Me>JI￿$1to tho char*yth8t 8 dkstrb1￿0n is remved from tr* e5tste. Re￿pt ora Wy. in whrdE
orin p8fL ts oWcorts*l8rnd prOtrA￿ %%*en thv ran be meawmd r*btyar￿ thB tharty h
been nobfied ofthe irt8nlk)n to mal(8 a WI￿re *r¥s the notifwlto
tht L*arity. orthe charltyi& 8W8r8 (diho (rftho wrknle. •xl inct
matwial.
• Donai•d w•k•$ •nd l¥¢llli
trd over th? ￿ern. awiated t*￿ed item hwe tr*en mei the r￿p1 rl
8conomi¢ be￿fttrQffl th6 use chartyofts item * pFrkn* e¢r*wK be
measured rel￿￿ly. In acr￿d•￿t treCh*ii* SORP IFRS 1021. ¥(Aunleer is
f fnt•r•s¢ rK•lv•b
rdi•tyy d*ity". is rb]rmahSfUPth) nOtsrK4Ib￿ ofthp Miieresi¢qbJ F4y7Ytr tythe Bank
9 Fund o¢¢o¥nllng
k5ryetion to set Sjr a &peaf￿ FWW.
ofthe charivsv￿rk woiBcts bytr* tharity.

cmzENS *DVIGE SORT GRa(IP LTD
NOTES TO THE F114ANCIAL STATEWENTS
FOR THE YEAR ENtIED 31 MARCH 2022
l Eywiditurn •nd Irrecowrnbl• VAT
Èxpervjth 15 ￿tr)gn￿e¢l or￿6 Ihw8 is a ccr¢a1rktt%Ert￿￿kn tr• make a p3ywt.to a Ihwd
party, it is probaL4tr th81 sethmenl *TI b8 requyod tho ct&Jakn mea5wwJ
rdiatrjy. ExpeThhbJré isattounled an 8¢uuats bssB ar#1 h8S tw U￿r
8gwegote lo al c05trdated to th• calego¥y. Wh•e lh8 oxis CaTh￿ttsB aitrbjted Iu paitic
IAJloca¥on otgovomanc• co
Op8r81ing arg19•58s In*tith IM ti￿10 thtr assots. and ts r￿•￿1
YangN•f￿gdals•ts
¥￿tiMated usBful e¢L¥Kffi*INe5 as
Fre8tK4d bjikying
LeaselNJhl
2% 4% stra*rt In
10% li
Investwnt8 Mi quow equity ffle•sured 8tI¥TthJe.
rt¢ognis8d In tr8 St*ernerrt olFknapwl A¢tsTh.
m D•btws
Trath aThJ ot￿r debbxs ara r8ttvJfvsed attr* seu*in•ii wv)uni
ft Calh atth* bwlt and kn han
Cash at thè bank and tash in tha harxl indLth cash 8nd ￿￿tterTh Imyhty In%*strn￿*￿tha
o Cr￿lIor6 *nd
èvant Ihalwll prob* rpsutt nithe I￿sler￿AN*t% p•1y*KIO*
21

CITIZENS ADVICE SORT GROUP LTD
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2022
p FI￿￿￿ kn8*¥m•nts
Th? chawty Dnty a5 finartial assets aNJ fMan¢1￿1￿i*ths ola knd IPAtW8ffyas bosK fina
D•fin•d b¢ty•fft p•r•lon pl•n
Th8 cunpaw recoyNs8d a ¢&fir￿d r*t b8n8fft as$8t slatsmffitoff•￿￿
IvJN8S n8t iotal of t¥esertvthe of isot4wJ8fA￿8￿l thef¥Y**r4rAanA558ts ¢xrt
hiEh the obb¥ts?ns aro to be seNkd. Th? ¢18f•*d L*rtfft148bdty rreasur•J a diSfxx￿Ied
pre￿nI y￿ue b35P5 usry a detwrnir￿d by mthst the ryA)rtir¥J dai8
9-4ltyro￿r3t2 tonds, equalthes and Oefir*d reL*tad
tribubons In the fi￿r2ert￿OWh r¢thnd5 from the F43D.
ChfingBs in the netdefinod ar1￿￿j frrdTr rfjws•J
ints)mtroréypendibJre as 8 current seite (t￿ rt td*dtoserw ￿rreN
pa5tser¥ic* rsjsl %¥here it r£￿te5 to seTrices Hi w¥Jr perwxts. C￿LS rel*i)g 10
vjhich theyocrAJr.
Not inle￿1 is d•tÈrmined bymulhrty.rs Ihe ter*ftkb￿ (IE(&xm¢i*8, tx)Ih
elermined al tho $twt ofthe rEr#yb"ng r*hid. lakry wunt LlaTry ¢haroEs in r*téefm
bgnfrfil Iwbltydudr¥J Ih? p￿d as a b￿￿filpa*l￿ts. Net w4we51i
recf*Jn￿wd kn h¢(￿9 orexpenrflLVe.
D•fih•d Contrib￿10￿ wn¥ion pkn
Crmtriwions to denned con1r1￿Jl￿n t4ans are rec(w￿ 8$ ￿ expDrv4e kTr
l L•yl St*iuB olth•Cha
Th8 charty ts 8 knrt8d bygvw8ffl80 rewi**1 wal8$￿ h•$ ￿ 8h¥e
caixtal. Ir*the evertolthe LW. the ki¥lity in rnspeL% Lrftr*
£1 w mmbqr ￿11* chartrf. The regisiernd addro55 i%11*(Ic**l I

IrizENS ADViCE SORT GROUP LTD
COMPARATIVE CONSOUOATED STATEMENT OF FINANCIAL A¢TMTIES FOR THE
YEAR ENOED 31 MARCH 2021 (INCLUDING INCOME AND EXPENNfuRE ACCOUNT)
Funds
Funds
Totsl 2021
Income from..
Chari￿ a¢fvb¢s
Ad¥thand lthnal
1.347,172
648.137
1.995,3L
1.077
1.077
TOTAL INCCIIE
1.348.912
648.137
1.997.CI49
EXPENDmiRE (X4
ChprrilablTrxl¥lll•s
Irkrna
1245.68S
rn,324 .
2,024.(
TOTAL EXPENixfuRE
1,245,685
778,324
2.024,tW
NET INCOI*IIEXPENWUIIEi-bofornMt
103,227
1130.187)
126.wl
Re￿ISedg￿￿1c¢5)¢n
A￿ja￿9¥.￿lkIsIonderffd
34,413
34.413
(9)5.(O)I
(so5.(￿)
INCOm￿(EXpENDITuR
{367.￿)
11x1.187)
1497.547)
Trwsth FLY
1137.5671
137.￿7
NET IAOYEMENTWI FUNDS
1504.9271
1497.54n
ReMnGlllallw of Funth
Funds 8t1
168.5411
13,51Ml
(72.045
Funthcard•dfrywxd31 fiaY¢h 1121
sn,468

CITrEIIS ADWCE SORT GROUP LTO
NOTES TO THE FINANC14L STATEIIENTS
FOR THE YEAA Elrn) 31 MARCH 2022
4. In¢om• fr•m D•Tr4liDM Ind L•wl•¥
Fuhd
Funds
Fwd$
Funds
2021
2021
Pwnd•r
1Q(•YJ
10.(¥JO
Acbon TogBthgr.CWw
v4iOtt￿Y
7.510
95.773
95.773
Bw] L
1&95T
370
C*zens
Cliens NaiK¥￿. 04btRq¢(
n3 Ad¥K• Nation*. Efto
c￿Z￿$ N8tiw*. F*lpb)Ckwn
Nakn4. TrAAPS
10.0
431AWI 431.49D
414J31
414.331
1&95D
750
310.146
297J05
310.146
297.5)5
15.950
Ciknn&Athice Nati[￿¥.
CthLon8Ad¥ir• SJWord
2.789
219.m
2.7Bg
219.775
1200
W¥t¢tr￿ HOMÈS
Fcrtver MarKhesteF
FtsDd5 ofstrovort Put4￿￿11
(1115￿}
fo.
19.746
S.S83
Iom
19.748
(56
H￿rthwa￿h Ro¢Male
Val*Hr4JringAsf¢cla
Ka￿an tshn
L•Osl￿d￿￿ÈTr
MBcmillan¢arKwSLVPNt
11221
li￿)
6.770
($511
13.Y9
(27.IKI)
1.110)
Jl.156
13.Y9
33.718
1175)
3.￿0+
111.21
12.75
260.DS7-
44.47
31.154
3J.71$
NHS Oldhaffl
113.444
f13.444
12.79Y
2W.05f
44.4Tr .
Cldrom
P051Yv• %•pE
{16A55)
{16.4551
1&93B
1&936
4(W).171
28.746
15.IXIO
4.￿D
.019
18.L
42.r
RrthdBkn MBtrordl4n Brmj￿CtyJ￿c¥l
).171
30S.00
748
15.1￿)
1*
15.CQ
StsGWrth*irrOtsn 80mughc￿jnoI
Tfafford Htyjsrng TnJsI
Trdff¢rd Metrvprlrfw B¢rowh
Tv¥Murd Rew
Bcrowdh Oebt
Trnfford MoknpJitw ￿r0￿h
51.913
1.418.833
1.[￿￿1 2>14.
1.347.In
.137 1.9￿.>￿1

IIOTES ToThe STATEIIENTS
FOR TrIE YEAREPIDED JI IAARCN 2022
FLth1S
20
41229
41
F￿*$
Fimd5
202t
3DI3
FurNts
1 J11Z
&antr Inoi•91
1g.ns
420m 241.￿7 #2.137
17.451
5J.119
1.767A69 1.015.TXJ
. Totsl
525.416
137.341
1]62.637
. T•ial
Fur•J6
5•4.115 1.55•,374
201018 167.4•1 431
15.978
16.120
IOB
1.245.6BS 776x4 1024.t))
Tokni
572 O•J57
T(￿1
r)kn1￿￿ET
Totsl 2Q21
Tttsl
0.974
1#*1
¢JF*rnYng Le45
34.116
10.TrJ

cmzENS ADVICE SORT GROUP LTD
•IOTES TOTHE FINANCIAL STATEMENTS
FOR THE YE*A ENDED 31 IAARCH 2022
11. Stsff ¢•sts
T•lal 2021 Total 2021
Wages & S8Lprie¥
Sockql S8curfVC(6ts
Pens￿￿ Cos18
1.8SI.70J I464.463
156,048
114293
71,481
2.093.77T
1.650237
One EmpW8 h•5 bwefits t<￿￿eThE70.0￿ £W.fXKI py12￿1.. 01
W8£144.20512021: £151.9751
expenses during the ￿12￿￿1". NIII
ro*rthd donalhin5 parti95.
13. Goyenmrt Gr•nts
Tatal 2022 Totsl 2021
Qldh￿ CrMJnol
RoLai&48 Coundl
s¢ockporf Countil
Tr*fwd Ctythdl
441,919
168.701
1.Cth.476
27

cmiENS ADVICE SORT GROUP LTO
NOTES TO THE FINANCIAL STATEAIENTS
FOR THE YeAR ENDED 31 AIARCH 2
1& Corporatlon tax
¢h8ritsbl8 c*Jle(a•. No lax 8rwn in th2 thty".
15. Fix•d 4*••ts: tanglbl• a880ts
Fr••hold
Fknt¥r•s and
Th• GrtsL
At 1 April 2021
sio¢kp)rtFur￿s blh¥d
dilk?ns
C*pos¥
110.(
15.(
111578
7,163
292.481
7.163
At 31 2¢)22
110.C
15,LVJ
120.741
O•pr•datlon
At 1 April 2021
Stockport Fu￿$ 84
Chary8 thoyear
DtsposaL8
33,941
So,￿7
174.584
29.120
40,974
Al 31 M*th 2022
42.449
120.741
217.(fJ3
N•t Oook Vdu•
At 31 march 2022
67551
82.551
131 Mar¢h 2021
15.rKKJ
492
117.897
12021.. £95521 Lty¥J Lea8•W
Thg Chlrfty

cmzENS ADVICE SORT GROUP LTD
NOTES TOTHE FINANCIAL STATEMENrJ
FOR THE YE*A EPIDE0 31 MARCH 2022
1& Inv•BtThrt5
AlarketWd*J8 al￿
188171
133.764
168.171
133.764
Impairnwnts
Add nel gainllbJs81
12.(00
11W.227)
34A13
I10￿*
{1W.227)
34,413
athet valje 8tll*
16e.177
168.177
tho wbsk1iAry undert8kkig
17. Sub•ldlary Und•rt*kln9
rth•
Cwnp•ny
0216XQ3
519868
19B.325
283,908
c￿z￿5 R￿￿3* L*J
701212
1187.3n
440a71
c￿ze09 SkKkpyl L
1493373 1rA7107
371.884
3S,173
361.559
168.202
1& Pwtnt Chwity
Gr￿6 hKomo
￿*r
411,￿
141,6201
IZ5B.7911

CITIZENS ADVICE SORT GROUP LTD
NOTES TO THE FINAN¢tAL STATEMENTS
FOR THE YEAR ENDED 31 IAARCH 2022
19. tl•bt•r¥
Tradè debto
1W086
15.636
13.887
IZ170
24.
9.373
.715
J,187
Prepa￿ents
AcuL*d
14.4n
31,929
23.342
403,593
263215
53.118
2th Credltors: Amounts dw f*lthSn >
122
Trode Cred*m
Taxatk)n and 5cdaseoJ￿ C¥)sts
PM5ittn crndtr￿r
FU3
25,894
102,8n
24.073
42,310
18.1n
1.132
28.628
42.109
14.830
20220
82&7
6.958
26
402￿￿) 171179
D8fBned Ir￿￿e
Ckhtr Cr￿lI01s
&958
111.835
725.731
45T,3Z3
203.t33
21. Cr•dllors: Amounts f&WI aft•r on• >
22
I￿j logr¢M. nKYethan 1 yaw
150.(
150.IM*

CMZÉNS ADVICE SORT GROUP LTD
NOTES TO THE FINANCIAL STATEMElnS
FOR THE YEPA ENOED 31 MARCH 2022
22. Funds
Cwng Gal￿ &
J1
Th• Group
Unrestrlclod fund5:
G•neral FuThJs
DesvJnated F￿
1.012,fjS1
21.681
i.f4J8.C
1573,4881
1.n1.405
li.655.￿)
I2.(￿0
,Ce3
1.100,SYJ
21,681
1,000
351.211
112.r
I1.767.￿)
Total unrestrict•d lunds
1.7TI,4
1.050
R•strl¢¢•d F￿d
thcelin8 D•ve*wMnl
Brfnningtw BVJ Lo¢
Cl￿1 Gronts
I&2￿)
15.957
131.748
1104.8811
I1.$￿)
{428.5961
16.noi
131,1511
(399.9271
1119381
11762
CL9im
I￿1NV¥1kny Aso(L¥8
maun11￿￿ Caw SuFP)rt
PWS Oebl Ad¥Ke
Pure Innovations
Winter Re5ili•nc•
12,8941
. &no...
431,4
31.1S4
(33,8551
18.938
51.943
51.9
Total r95trf¢¢•d funds
3.878
1.124.712
11.015.7231
(20.C$31
92.772
Total funds
569.592
.783,592
2.896.117 ￿ gj1.oxi
celine Deve*5fftont inL*Aes £8XIJ. GcK*1 Ftyjrth*￿ t1￿•￿j NWS Oebt ndudes
¥K• J1
Vnr8strlcted fwvls:
Gw8ral Fwids
Designatod Fwds
PeTr$￿ r88erve
Totsl unre8trlcted lundB
138,n6)
704.403
13N1381
11trA)
I3￿,41*1
138.T2¥1
104,403
1378.1381
12.050
R•strlctgd Fu￿1*-
Hotp IL>c￿l￿
12.8N}
431.4
410.974
142B.*61
1410.9741
Totsl r•8trfct•d
Il8941
842.484
1839,5701
Total fund#
41,K20
1.217,7(k8
0,411
31

cmzEN5 ADVICE SORT GROUP LTD
NOTES TO THE FINANCIAL STATEME14TS
F(¥1 THE YEAR ENDED J1 MARCH 2022
21 Furth leontl
Balarm 1 Incomlng Oulgokng Gains &
Balan¢• 31
1ri12020 R•50urc•s R•sourc•> ILosse¥) Trnrt81Èrn March 2021
Thp GfOUP
Unrrfrl¢Xed funds:
General Funds
D88iwatsd Futh
Pension Teser¥e
Totsl unr85trict•d lu•uls
1,012,718
21.681
1.103.￿)
188.5411
1,318,912
I1245.￿}
34.413 1137.5671
1,012.851
21.601
11.608.r
1S73.4691
1.348.912
11245.6851
1470.587> 1137.56n
R•strf¢t•4 Fund¥:
Hdp to Cb
Ir*in Vaky trkwng
MKmi118n C8n¢8r &prAYt
310.146
13132371
12.8941
6.7TO
{3.7011
33.716
138.0931
(426.9941
&078
129.489
Totsl r•stri¢t•d funds
13.5041
618.137
1778.3241
137.567
3.876
Totsl lunds
.045
.024.c(e
470.587
569.592
BalarK• 1 Irrtunkng Outgoing
Gaim &
B•l)n¢* 31
Tha Ch•rlty
Uni•Btrlcted fvndB:
General Funds
101.156
{175.￿)
P8,7261
PenskJn re5eNè
Total unrestricted lund•
36.024
101.156
{175,gAI
(38.7281
R•strieted Fund•:
to Cknim
197
310.146
(3132371
17.8941
197
310.146
P132371
12.8941
Total funds
89.143
41.620
N•m• of Fund
nnlftg￿ PAg Lw41
Client Grants
Good Things FtyJrKl•ty
IA* &) C191m
fpr tod￿ in crtsis
Awntfordvjrtal eyx4Ltshtin
CancerSuFwl
F￿K￿r￿j for Face to F*e ¢Jebt
Pure Innovat¥Jns
Winter Re51nncti
De¥gnotsJ fvThJ
32

cmzENS ADVICE SORTGROUP LTD
NOTES TO ThE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2022
21 Employw 8gn•fii Obllgatk>
O•lln•d b•nrfrt•ch•m•
The pe￿¥)￿ 8¢heThe avaiw tr*al staff ￿ thB &dthpr*xlo Isi X#)5 Is Greater
MErnhestsv P￿n￿on Furbj IGMPFI. Thts sdwmvlsa dofThd bqr*fft(fv15*1 schqm•7AtAth is I1*
Lecal &￿trarity on i*t48N of811 the c0ibi￿rg b￿￿5 to the of the Furhl'5 pic4&J t¥Jl ts liabilthe5 of
valualion wa5 31st Mar¢b 2019. In %￿dance *ith FRS102 a rry*yth•s fvfvnd frcrfn wlML* ts det
There is ro knm&ti8te impadon Ihe as I￿ s(*Emeis urthketyto trqgera C•s$atK￿ evontin
sh)rt ¢0 medium tem. ￿yUr￿￿0ed that mayari5e*ll be by tyxal ￿L¥lty￿> *tas
gu8r8nkY. Th8roth. any risk 10 ts ¢4)mpwy i& *il ￿ m(•3aknJ. SORT Lld
Fairv4ueof pl4Tr asxts
Pre5wI oflJrKW
4,C67,toJ 3,705.C¢JJ
{4,888,fml 15J13,IXKII
831.C
Fir￿¢0
79.OJO
17n.
5.313.(
4.203.[￿]
61.￿X7
13.lYYJ
Current cosl
12.t4x)
1(*.C¢)o
1113,(L))I
129.¢th1
10.¢)00
Int¢restcost
Benefits P8ld
Chan￿& in wsgjm
111W,LKI)I
21.fyY)
I45.￿￿)
1.072.fO)
Changes ""
4.8B8.to)
$313.0

cmzENS ADVICE SORTGR¢JUP LTD
NOTES TO THE FIN*J4c￿L STATEMEPITS
FOR THE YEAR ENDEO 31 IAAR¢H 2022
23. Empltsy•• Benvfft Obl9•tlons Iconl.)
Fairv** ol schemè 8*86ts
3.7a5.LKKI
3.1fA*.tYA)
71.C(
Cc•tribubu75 byempl
12.1
1113.(XlJl
13.C
11C4.tKYJi
Beneffits POkY
4,057.￿
3,705.(O)
Equ￿68
Bonds
6V
15%
8%
zc•rA
Flrture safarythcreasès
Fubjre wrnyvJn inc¥&45
2A5%
Mortalty rates..
Current F•nshyw8 *65. fem*0
F￿jr6 at65. ma
F￿jr0 pa￿￿)￿r8 at65-fenWe
rJ2
21.6
21.9
2*3
£86,LXtr)I
Thè s£knes io Stsff c(thmqntiNJ ￿¢&))1￿ni the (tstyafw31d 20051& we

C￿1ZENs ADVICE SORT GROUP LTD
NOTES TO THE FINANCIAL STATEME14TS
FOR TfrIE YEAR ENDED 31 MARCH 2tr22
X An•tysls olqroup n•t awts IMl*••n fvnds
currem￿p3rt￿PEI
Tar*ibk fixed assets
F&ed asset1￿1￿$1Ments
net cwrtnt assetsllllab￿t￿0
CredllC¢5rn¢x*thanoM
82.551
82,551
1.077.979
21.681
1.192,432
1831.(X)01
(831.(Wl
Tot
1.1eO.530
I831.￿0
21.681
443.983
frJrwJs
Gwrnlknd$
Tan8lbleflxeda￿e
Frrtdasset In¥e5tments
117.897
18&177
1.012.851
117
168,1TI
1.038,40
11.808.¢XKII
21.681
3.876
1298.¥25
1,fl)8,IXKJ
21.681
283.518
2& Opgrntlnk Iws•
Le5Sthan0ne￿r
Onetoft¥eTrYars
rfi¥e>ears
11.-171
34,116
11.371
861
351
PWttyJs'.
LessthJnwe￿r
Onetofh* ￿ar5
4Mtfr4e¥ears