2021-03-31-accounts - Citizens Advice SORT Group

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			fo	r th	e year ended	31 March 2021
					Unrestncted	Restricted	Total funds	Total funds
				Note	funds 6	fundsI	2021 6	2020 5
Income from:
Donations and legacies				s	637,832		637,832	664,192
Charitable activities:
Advisory Serwces					710,003	648,137	1,358,140	1,234,895
Other income								1,208
Investments					1,077		1,077	841
Total income					lr348r912	648r137	Ir997r049	1,901r136
Expenditure on:
Chantable activities:
Advisory Services					1,245,685	778,324	2,024,009	1,991,968
Total expenditure					lr245r685	778e324	2r024r009	Ir991,968
Net Income/(expenditure)			before
net gains/(losses)					103,227	(130,187)	(26,960)	(90,832)
Realised gains/(losses)	on	investments			34,413		34,413
Net actuarial gains/(losses)		on defined
pension schemes				14	(505,000)		(505,000)	261,000
Net income/(expenditure) year			for the	s	(367,360)	(130,187)	(497,547)	170,168
Transfer between funds					(137,567)	137,567
Net movement in funds for			the year		(504,927)	7,380	(497,547)	170,168
Reconciliation offunds
Total funds brought fonvard					(68,541)	(3,504)	(72,045)	(242,213)
Total funds carried forward					(573,468)	3,876	(569,592)	(72,045)

					Balance Shee as at 31 March	Balance Shee as at 31 March	ts 2021
					The group				The Charity
				Note	2021		2020		202i		2020
					8		E		8
Fixed assets
Tangible assets				14	117,897		111,578
Investments				15	168,177		133,764		168,i77		133,764
Total fixed assets					286,074		2452342		168,177		233,7'64
Current assets
Oebtara				1e	263,215		179,583		56,835		46,029
Cash at bank and ln	hand			12	746,182		7D1,217		86,501		58,020
Total current assets					1,009,397				143,336		104,049
Liabilities
Creditors: amounts	felling
due in less than one		year		2o	(257,063)		(95,187)		(203,133)		(51,592)
Net current assets					752,334		785,613		(59,797)		Sze457
Total assets less current liabilities					1,038,408		1,030,955		108,380		186,221
Creditors: amounts	falling
due aiter more than		one year		21					(150,000)		(150,000)
Net assets excluding		pension
liability					1,038,408		1,030,955		(41,620)		36,221
Pension liability					(1,608,000)	(1,103,000)
Net assets / Ilab)Nles					(569,592)		(72,045)		(41,620)		36,221
Funds ofthe charity:
Restricted Income funds					3,876		(3,504)		(2,894)		197
Unrestricted income	funds
General fund					1,012,851		1,012,778		(38,726)		36,D24
Designated fund				23	21,681		21,681
Pension				23	(1,608,000)	(1,103,000)
Total charity funds					(569,592)		(72I04S)		(41,620)		36,221
These accounts are	prepared		fn accordance		with the special		provisions	of part 15 of the		Cornpanles	Act 2006
relating to small companies			and constitute		the annual accounts		required	by the Companies		Act 2006	and are for
circulation to members		ofthe	company.
The notes an pages	19to 40		form part	ofthese accounts.

			2021	2020
			f	8
Cash provided by/(used	in) operating	activities	70,168	(32r666)
Cash flows from investing	activities:
Dividends, Interest, and rents from investments			1,077	841
Purchase of tangible fixed assets			(26,280)	(932)
Purchase of fixed asset investments				(150,000)
Cash provided by/(used	In) Investing	activities	(25,203)	(150,091)
Increase/(decrease) in cash and cash
equivalents in the year			44,965	(182,757)
Cash and cash equivalents	at the beginning	of the year	701,217	883,974
Total cash equivalents	at the end of the year		746,182	701,217

estimated	useful	eco	nomic lives as	follows:
Freehold	building			2% - 4% straight	line
Leasehold	land			Not deprecated
Property	improvements			10%straight line
Fixtures,	fittings	and	equipment	10% —33%straight		line

Income from donations	Income from donations
Current reporting period		Unrestricted E	Restricted E	Total 2021 I
Donations		663		663
Grants
General Advice Service		466,576		466,576
District Partnership		13,027		13,027
Multiple Sclerosis		3,600		3,600
NHS Clinical Commission		111,216		111,216
Oldham Council		12,750		12,750
RMBC Crisis Fund		15,000		15,000
Sholver Outreach		10,500		10,500
Shaw and Crompton	District Parish	4,500		4,500
Total		637,832		637,832
Previous reporting period		Unrestricted 5	Restricted 6	Total 2020 I
Donations		411		411
Grants
General Advice Service		450,998		450,998
District Partnership		35,388		35,388
First Choice Homes		44,906		44,906
Multiple Sclerosis		3,600		3,600
NHS Clinrcal Commission		109,844		109,844
RMBC Crisis Fund		15,000		15,000
Sholver Outreach		3,500		3,500
Other small grants		545		545
Total		664,192		664,192

4	Income from chari	table activities
	Current reporting	period	Unrestricted 6	Restricted I	Total 2021 6
	Advisory Services
	Fees		570,214		570,214
	Disbursements		(16,050)		(16,050)
	Grants
	Forever Manchester		19,746		19,746
	Help to Claim			310,146	310,146
	IVHA			6,770	6,770
	Macmillan Cancer	Support		33,716	33,716
	Money Advice Service			297,505	297,505
	National Lottery - COVID		95,773		95,773
	National Citizens	Advice Bureau	32,685		32,685
	Trafford Housing	Trust	7,635		7,635
	Total		710,003	648,137	1,358,140
	Previous reporting	period	Unrestricted 6	Restricted 6	Total 2020
	Advisory Services
	Fees		604,641		604,641
	DIsbursements		18,926		18,926
	Grants
	Help to Claim			305,931	305,931
	HMR Cancer Support			9,850	9,850
	IIIHA			(3,080)	(3,080)
	Macmillan Cancer	Support		33,754	33,754
	Money Advice Service			264,873	264,873
	Total		623,567	611,328	1,234,895
5	Income from other	activities
			2021	2020
			I
	Other income			1,208
				1,208

6	Investment Income
	Current reporting period			Unrestricted f	Restricted E	Total 2021 I
	Income from bank deposits			69		69
	Dividends received			1,008		1,008
				1,077		1,077
	Previous reporting period			Unrestricted E	Restricted E	Total 2020 E
	Income from bank deposits			221		221
	Dividends received			620		620
				841		84I
7	Analysis of expenditure	on charitable	activities
				Advisory
	Current reporting period			Services I	Total 2021 I
	Staff costs			1,650,417	1,650,417
	Bank charges Consultancy fees			1,948 34,274	1,948 34,274
	Disbursements			1,940	1,940
	Equipment expensed Insurance			3,388 12,011	3,388 12,011
	IT support Light and heat Partner payments Postage Rates and water			33,754 4,419 79,595 2,317 2,164	33,754 4,419 79,595 2,317 2,164
	Stationery and printing Telephone Other offic costs			4,275 35,764 3,338	4,275 35,764 3,338
	Rent			36,933	36,933
	Repairs and maintenance Staff training Subscriptions Sundry Temps and recruitment Travel and subsistence			8,298 3,571 27,444 4,622 20,162 1,276	8,298 3,571 27,444 4,622 20,162 1,276
	Volunteer expenses Depreciation Governance costs (see note 8)			32 19,961 32,106	32 19,961 32,106
				2,024,009	2,024,009

Analysis	ofe	xpendit	ure on charitable a	ctlvltles (cont.)
				Advisory
Previous reporting			period	Services	Total 2020
				E	E
Staff cosCs				1,566,125	1,566,125
Advertising				2,369	2,369
Bank charges				2,082	2,082
Consultancy	fees			4,490	4,490
Disbursements				26,046	26,046
Equipment	expensed			2,835	2,835
Insurance				9,257	9,257
ITsupport				6,858	6,858
Light and heaC				9,198	9,198
Postage				6,894	6,894
Rates and	vrater			4,214	4,214
Stationery	and	printing		12,079	12,079
Telephone				25,068	25,068
Other office cosCs				12,539	12,539
Rent				43,144	43,144
Repairs and mainCenance				17,501	17,501
Staff training				6,385	6,385
Subscrlptlons				18,363	18,363
Sundry				17)	(7)
Temps and	recruitmenC			110,740	110,740
Travel and	subsistence			19,880	19,880
VolunCeer expenses				3,600	3,600
Bad debts				2,955	2,955
Irrecoverable		VAT		3,339	3,339
Depreciation				13,166	13,166
Governance	costs (see note 8)			62,848	62,848
				1,991,968	1,991,968
				2021	2020
				E	E
Restricted	expenditure			778,324	720,536
Unrestricted	expenditure			1,245,685	1,271,432
				2,024,009	1,991,968

8	Analysis of governance	costs
	Current reporting period		Governance f	Total 2021 f
	Audit fees		3,200	3,200
	Accountancy services		9,684	9,684
	Legal and professional		19,086	19,086
	Other governance costs		136	136
			32,106	32,106
	Previous reporting period		Governance	Total 2020
				E
	Audit fees		3,600	3,600
	Accountancy services		7,768	7,768
	Legal and professional		34,762	34,762
	Impairment ofinvestment		16,236	16,236
	Other governance costs		482	482
			62,848	62,848
9	Net Income/(expenditure)	for the year
	This Is stated aRer charging/(crediting):		2021	2020
			8	E
	Depreciation		19,961	13,166
	Operating lease rentals:
	Property		34,116	34,116
	Other		1,403	1,403
	Auditor's remuneration —audit	fees	3,200	3,600
	Other accountancy fees		9,684	7,768

Staff costs during the year were as foll	ows:
	2021	2020
	6
Wages and salaries	1,464,643	1387892
Social security costs	114,293	112,036
Pension costs	71,481	66,197
	1,650,417	1,566,125

The gove	rnment grants recognised in	the accounts were as follows:
		2021	2020
		E	E
District Partnership		13,027	35,388
Oldham	Council	265,000	265,000
RMBC Crisis Fund		15,000	15,000
Rochdale	Council	305,000	305,000
		598,027	620,388

Fixed assets: tangib	le assets
The group
	Freehold	Long	Improvements	Fixtures and
	property	leasehold	to property	fittings	Tota I
	At valuation	At valuation	At cost	At cost
Cost	6	6	6	6
At 1 April 2020	110,000	15,000	53,903	87,298	266, 201
Additions				26,280	26,280
At 31 March 2021	110,000	15,000	53,903	113,578	292,481
Depreciation
At 1 April 2020	25,433		46,114	83,076	154,623
Charge for the year	8,508		4,443	7,010	19,961
At 31 March 2021	33,941		50,557	90,086	174,584
Net book value
At 31 March 2021	76~059	15~000	3,346	23,492	117,897
At 31 March 2020	84,567	15,000	7,789	4,222	111,578

Notes Investments	to the accounts	for the year ende	d 31 March	2021 (continued)
		The group		The charity
		2021	2020	2021	2020
		E	E	E	E
Market value at the	start of the year	133,764	150,000	133,764	150,000
Impairments			(16,236)		(16,236)
Add net gain/(loss)	on revaluation	34,413		34,413
Market value at the	end of the year
		168,177	133,764	168,177	133,764

The com	pany holds 1	00%of the voting	rights of the	following	compani	es:
							Surplus/
		Company	Charity	Registered			(deficit) for
Company		number	number	office		Reserves	the year
						6	6
Citizens	Advice			England	&
Trafford		5027375	1102003	Wales		197,357	63,209
Oldham	Metropolitan			England	&.
Citizens	Advice	2165003	519868	Wales		(85,583)	(229,272)
Rochdale	& District			England	&.
Citizens	Advice	2332284	701212	Wales		(635,744)	(249,625)

	The pare	nt charity's	gross income and th	e results for the y	ear are disclos	ed as foll	ow:
					2021	2020
					E
	Gross income				411,302	424,	481
	Result for the year				(41,620)	36,221
18	Debtors
				The group			The charity
				2021	2020	2021		2020
				E	E	E		E
	Trade debtors			188,886	65,998	30,187		5,372
	Other debtors			15,636	923	3,306		80
	Prepayments			13,887	14,078
	Accrued	income		44,806	98,584	23,342		40,577
				263,215	179,583	56,835		46,029
19	Cash at	bank and ln hand
				The group			The charity
				2021	2020	2021		2020
				E	E	E		E
	Cash at	bank and on	hand	746,182	701,217	86,501		58,020
				746,182	701,217	86,501		58,020
20	Creditors: amounts		falling due within	one year

Creditor	s: am	ounts falling due with	in one year
			The group		The charity
			2021	2020	2021	2020
			E	E	E	E
Trade creditors			82,283	23,512	28,628	4,625
Taxatlon	and social security costs		42,109	28,590		5,662
Pension	creditor		6,006	10,535
Accured	expenses		14,830	14,610
VAT				17,022
Other creditors		and accruals	111,835	918	2,326
Owed to	group	—less than one year			172,179	41,305
			257,063	95,187	203,133	51,592

							The group	The group			The	charity
							2021	2020		2021			2020
							f	6		6			E
Owed to group		—more	than		one
year										150,000			150,000
										150,000			150,000
Analysis	of movements			in restricted			funds
The Group
Current reporting period			Balance at 1 April 2020				Income	Expenditure	Transfers			Balance March		at 31 2021
					S		6	6		6			6
Help to Clai m					197		310,146	(313,237)					(2,894)
IV HA							6,770							6,770
Macmillan	Cancer
Support					(3,701)		33,716	(38,093)		8,078
Money Advice
Service							297,505	(426,994)		129,489
Total					(3I504)		648 137	(778,324)		137,567				3,876
Previous reporting period			Balance at 1 April 2019				Income	Expenditure	Transfers			Balance March		aC31 2020
					5		6	E					6
Help Co Claim							305,929	(305,732)						197
IVHA							(3,080)	3,080
Money Advice
Service							264,875	(361,284)		96,409
Macmillan	Cancer
Support RMBC Crists Fund					(274) 10,426		33,754	(37,181) (I0,426)					(3,701)
Universal	SupporC				(857)		9,850	(8,993)
To Ca/					9,295		611,328	(720,536)		96,409			(3,504)
Name of
restricted	fund		Description,			nature and purposes ofthe fund
Help to Claim			to	provide information and advice on universal					credit	claims.
IVHA			A	face-to-face		debt adwce pro)ect advising on			the full	range	of insolvency		options.

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amounts recognised in	the balance sheet	are as follows:
		2021	2020
		6	5
Present value of funded	obligations	(5,313,000)	(4,203,000)
Fair value of plan assets		3,705,000	3,100,000
		(1,608,000)	(1,103,000)

amount	s recognised	ln t	he s	tatement of	financial activities are as follows	:
					2021	2020
					8	6
Actuarial	gains/(losses)				(505,000)	261,000
					(505,000)	261,000
anges in	the present	value	of	the defined	benefit obligation are as follows:
					2021	2020
					6	f
Defined	benefit obligation				4,203,000	4,873,000
Current	service cost				61,000	74,000
Contributions by scheme			participants		13,000	12,000
Interest	cost				96,000	117,000
Benefits	paid				(108,000)	(80,000)
Changes	in demographic		assumptions		21,000	(134,000)
Other expenence					(45,000)	(262,000)
Changes	in principal	financial		assumptions	1,072,000	(397,000)
					5,313,000	4,203,000

Changes in th	e fair va	lue	of scheme assets are as follow	s;
				2021	2020
				E	E
Fair value of scheme		assets		3,100,000	3,509,000
Interest income				71,000	84,000
Contributions	by employer			43,000	40,000
Contributions	by scheme		participants	13,000	12,000
Benefits paid				(108,000)	(80,000)
Return on plan assets				586,000	(465,000)
				3,705,000	3,100,000
The major categories		of scheme assets as a percentage		of total scheme	assets are as fo
				2021	2020
Equities				72%	69%
Bonds				12%	15%
Property				7%	7%
Cash				9%	9%

cipal act	uarial assu	mptions at the balance sh	eet date (expressed as	weighted	avera
			2021	2020
Discount	rate		2.0%		2.3%
Future salary increases			3.6%		2.7%
Future pension increases			2.85%		1.9%
Mortality	rates:		Years	Years
Current	pensioners	at 65 — male	20.5		20.5
Current	pensioners	at 65 —female	23.3		23.1
Future	pensloners	at 65 — male	21.9		22.0
Future	pensioners	at 65 —female	25.3		25.0

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The grou for each	p's total future ofthe following	minimum periods:	lease payments under	lease payments under	non-cancellable	operating	leases Is as	follows
			Property				Equipment
			2021		2020	2021		2020
			E		E	6		6
Less than	one year		34,116		34,116	1,403		1,403
One to five years			11,371		45,487		351	1,754
Overffve	years
			45,487		79,603	1,754		3,157
The charity's total future		minimum	lease payments	under	non-cancellable	operating	leases is as follows
for each	of the following	periods:
			Property				Equipment
			2021		2020	2021		2020
			f		5	E		5

Reconciliation of net	mo	vem	e	nt in	funds to net	cash flow from op	erating activit
						2021	2020
						6	5
Net income/(expenditure)			for the		year	(497,547)	170,168
Adjustments for:
Depreaation charge						19,961	13,166
Actuarial (gains)/losses		on	defined		benefit
pension schemes						505,000	(261,000)
(Gains)/losses on investments						(34,413)	16,236
Dividends, interest Decrease/(increase)	and in	rents from debtors			investments	(1,077) (83,632)	(841) 32,145
Increase/(decrease)	in	creditors				161,876	(2,540)
Net cash provided by/(used				in) operating		70,168	(32,666)