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← Tyne And Wear Centre Against Unemployment

2025-04-05-accounts

TYNE AND WEAR CENTRE AGAINST UNEMPLOYMENT

REPORT AND FINANCIAL STATEMENTS For the year ended 5 April 2025

Charity Number 1171669

TYNE AND WEAR CENTRE AGAINST UNEMPLOYMENT

ANNUAL REPORT AND FINANCIAL STATEMENTS

For the year ended 5 April 2025

Contents Page
Trustees' annual report 1 to 6
Independent examiners report 7
Statement of Receipts and Payments 8
Statement of Assets and Liabilities 9
Notes to the financial statements 10 to 16

Tyne and Wear Centre Against Unemployment

Trustees Annual Report

For the year ended 5 April 2025

The Trustees are pleased to present their annual Trustees’ Report together with the financial statements of the charity for the year ended 5 April 2025

The financial statements comply with the Charities Act 2022, the Memorandum and Articles of Association, and Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland.

We were established as a charity in January 2017, our aim is to assist unemployed people to live a life of dignity and at the same time assist them to secure the welfare benefits to which they are entitled in order that they can live a decent life.

Some of our clients are unemployed as a consequence of economic conditions and the jobs market, through no fault of their own, and we support them in seeking to explore alternative types of work so they can find sustainable well-paid employment. Other clients are either ill or disabled and face barriers over and above those faced by the fit and able bodied, we assist them to get welfare benefit payments and support them in seeking a better life.

  1. Objectives Strategies and Activities for the Year

Overview of the main activities carried out during the year in relation to the charity's purposes:

May 2024 marked the second anniversary of our move into our current Gateshead premises. The Centre now attracts a flow of unemployed, sick and disabled people from Gateshead itself and also from Tyne and Wear in general as well as the occasional person from further afield. We continue to develop links with other organisations as we strive to raise our profile and expand our impact.

The main focus of our work is on supporting people claiming Personal Independence Payment, Employment Support Allowance and Universal Credit as well as Pension Credit, Attendance allowance and other benefits. As always, we seek to offer an appropriate level of support tailored to each individual. We encourage people to do as much as they can for themselves while offering consistent and often long-term support where necessary.

During 2023 we became aware of planned changes to the assessment process for ESA. Also, the impact of the Migration of Claimants onto Universal Credit from “Legacy Benefits”. Consequently, we expanded the focus of our work to also include support with employability, Job search, Career Choice and basic skills. This broader field of work has been supported by an increased number of funders allowing us to expand.

We continue to represent people requiring support with Mandatory Reconsiderations and also with Appeals to the Benefits Tribunal. Our success rate remains very high.

We have continued to develop our volunteer base and to make contact with new supporters and partner organisations.

We continue to publish our own website, which has generated a number of referrals, and we have continued to develop our presence on social media, while also distributing a range of leaflets and materials to potential clients, informing them about the type of support and assistance that they can access through our Charity.

1

  1. Report of what the charity has achieved during the year and the difference this has made to its beneficiaries

As a result of broadening the scope of our work, we have been able to attract a significantly higher level of funding. This has allowed us to increase staff hours, develop our volunteer base and offer a wider range of services. This year we received funding from Gateshead Council’s Shared Prosperity Fund, The National Lottery Awards for all programme, The Handley Trust, Roy and Pixie Baker Trust, Garfield Weston, The Yapp Trust, Hadrian Trust, William Leech, Alex Ferry Foundation and Aviva.

We have continued to offer training to other organisations and to Volunteers to build capacity in the area to support clients with PIP and ESA Appeals. Our group of volunteers who are able to offer support with Benefit Claims has increased over the year.

With increased staff resources we have been able to develop our ambition of supporting more women and also to expand our work with BAME Communities. Our second staff member who is a teacher and who can deliver Basic Skills courses for adults has led on this aspect of our work.

We have had some significant successes in supporting individuals with a high success rate at tribunal level and in supporting people to make successful claims. The impact that our work has on individuals cannot be underestimated. A full PIP award over three years can mean that a disabled person will receive more than £27,000 as well as qualifying for additional support.

Our work around Careers Guidance and Employability has increased as well as our advocacy work with local and central government, the NHS and other organisations. The skill set of our volunteers has expanded, and we are now also able to offer some employment rights advice. We continue also to signpost people to specialist and other organisations where necessary and appropriate.

The growth of our staff and the expansion of our volunteer team means that we are now able to offer translation in several different languages thus increasing our accessibility, particularly to BAME communities.

We believe that the project made a significant difference to people in 2024/25 and that the important changes we made to our work have made us more able to meet the challenges of working with a lot more people and of helping them navigate a changed welfare benefit system. With our specific focus on Gateshead as part of the Shared Prosperity Fund work, we have been able to make significant steps forward in building our presence in the town. This has been supplemented by our having developed a more diverse funding base, which has allowed us to work across the whole of Tyne and Wear. Our success in working with individuals means that we have also become better known through “word of mouth”, which has further increased our impact. Recent additions to our team of volunteers have increased the efficacy of our social media and internet presence also and has made us more accessible.

3. Public Benefit Statement

It would be impossible for us to recruit and fund enough paid or voluntary staff to deliver the level of service to meet the needs of all of the unemployed, sick and disabled people in Tyne and Wear. Therefore, we focus of our work on passing on our knowledge to claimants, their family’s friends and to the people in their communities with whom we are able to connect. Our aim is to empower them to sustain and protect their own welfare benefits. We believe that this work also helps to promote selfesteem and to empower the Community.

2

4. Policy on Social Investment

Our policy is to apply for grants on a regular basis, based on what we can realistically deliver, and what will be of benefit to our clients and to the development of our organisation and those who are active within it. We seek always to diversify the sources of funding we access to ensure that we do not become reliant on a single large grant. We link the aims of our organisation, to the needs of our clients, and onto a better society, because we know at present too many welfare benefit claimants are not living a fulfilled life, that is bad for them, their family and local community, and that effects the wider morale of society.

5. Policy on Grant Making

We do not make grants to individuals or to other charities. Our policy is to apply for grants on a regular basis, based on what we can realistically deliver, and what will be of benefit to our clients and to the development of our organisation and those who are active within it.

6. Contribution by Volunteers

Our volunteers are essential to the successful work of the Charity. They are central to our delivery plan at every stage, from attending medical assessments with claimants, to helping clients with form filling to apply for benefits, to making Mandatory Reconsideration Applications, up to and including preparing and attending Social Security Tribunals. With the growth of our team of volunteers we are able to provide translation into Spanish, Portuguese, French, Danish, Hindi, Punjabi, Gujerati and Urdu. We devote a significant amount of time to training new volunteers.

7. Achievements and Performance

Last year we reported that “The impact of Covid and our forced move to Gateshead meant that we did suffer some dislocation of service and had to relaunch our work in a different area. We are confident that we have overcome the majority of these issues over the last year and that we have begun to develop a significant profile in the area we serve.” We are confident that we have now fully overcome these issues and that we are in a very positive situation to be able to expand and develop further over the next twelve months.

This year we have been able to build more capacity than at any time since the charity was founded in 2017. We have seen a big increase in the numbers of people we have been able to support, a growing expertise within the team and an expansion of the scope and nature of our work. This was prepared in advance as we were aware that we needed to extend the range of services we provide as a result of the changes in the Welfare Benefit system. We think that we have been able to adapt successfully despite far greater pressures on us and also working with people with far more complex issues. We are particularly happy with the increase in the proportion of women we have supported and of BAME people. Our expanded funding base has allowed us to work far more effectively across the Tyne and Wear area.

Our Shop Front Office in the middle of Gateshead is now far more welcoming and attractive and has proven to be a big boon for us. Particularly as it is extremely accessible and convenient for major public transport networks.

8. Evaluation and outputs

We have been able to successfully deliver against the objectives that we set for the Gateshead Shared Prosperity Fund Project over this financial year. We were supported in this work through a range of other funders, allowing us to deliver similar work across Tyne and Wear.

3

9. Fundraising

The Charity was able to secure funding from a variety of sources, Gateshead Council Shared Prosperity Fund and generous grants made by the National Lottery Awards for All Programme and the Alex Ferry Foundation and through the YAPP Charitable Trust, the Handley Trust, Roy and Pixie Baker Trust, William Leech, Garfield Weston, Hadrian Trust and Aviva . As in previous years our aim has been to diversify our funding as much as possible to avoid reliance on any individual funding stream.

10. Investments

In the last year we bought four laptop computers by means of capital investment. In addition, we were gifted a Projector, a Large flat screen TV a Fridge and a Microwave oven

11. Financial Review

Review of the year

The results for the year and the charity's financial position at the end of the year are shown in the attached financial statements.

During the year the Charity had income of £50,070 (2024: £32,163) of which £30,550 (2024: 26,483) was restricted and expenditure of £47,421 (2024: £38,860) of which £24,129 was restricted. There was an operating surplus of £2,649 (2024: deficit of £6,697) of which a surplus of £6,421 was restricted (2024: deficit of £1,162).

At 5 April 2025 the Charity had net assets of £12,502 (2024: £9,853) of which £11,679 was restricted (2024: £5,258).

Reserves policy/Going concern

The Trustees consider the level of reserves, £12,502 (2024: £9,853) prudent for the Charity at this time taking into account potential liabilities in the event that the charity ceased. Our Reserves Policy is reviewed annually.

12. Risk Management

We place the highest priority on safety and wellbeing of our clients and staff and volunteers, we have a management team on hand to respond to all possible and real conflicts that may arise in the day to day running of our organisation and also to guarantee our policy and financial security as an organisation.

13. Plans for the future

Our aim is expanding and developing our work with clients, drawing in new volunteers, developing new services and also to further develop our presence in Gateshead, now that we are firmly established in the town.

We are always keen to balance our growth and development against the development of our volunteer network. As such, we always seek to emphasise training and consolidation of new volunteers to ensure that we are able to keep pace with the demand from clients.

We are keen to develop our staffing levels and have expanded our work with women and minority ethnic communities.

We are also hoping to develop our Basic Skills Programmes in Maths and English and also our Professional Careers Advice and Guidance and Employability work. This reflects the skills within our staff and volunteer team.

4

  1. Reference and administrative details of the charity, its trustees and advisors

Registered charity name Tyne and Wear Centre Against Unemployment Charity number 1171669 Registered office: 11 Interchange Centre West Street Gateshead Tyne and Wear NE8 1BH Trustees and Members of the Board: Roger Nettleship – Chair of Trustees Kevin Flynn – Company Secretary and Trustee David Stead – Trustee Peter Holland – Trustee Treasurer Gail Ward – Trustee John Harrison – Trustee resigned January 2025 Dave Allan - Trustee Tracey Stephenson – Trustee Andrew MacKnight - Trustee Chief Executive Officer: Kevin Flynn Company Secretary Independent Examiner: Doug Maltman FMAAT Connected Voice Business Services One Strawberry Lane Newcastle upon Tyne. NE1 4BX

5

15. Structure, governance and management

Board Induction and Training

New Board Members are introduced to the work of the organisation and informed of their legal roles and responsibilities at an induction meeting. The induction and training programme for new Board Members includes:

16. Statement of Trustee Responsibilities

The trustees are responsible for preparing the Trustees’ Annual Report and the Financial Statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).

Charity SORP requires the trustees to prepare financial statements for each financial year, which give a true and fair view of the state of affairs of the charity and of incoming resources and application of resources, including the receipts and payments of the charity for that year. In preparing those financial statements, the trustees are required to:

03/11/2025

To be approved by the Trustees on and signed on their behalf by:

R Nettleship Chair RogerNettleship (Nov 3, 2025 12:27:51 GMT)RogerNettleship

6

TYNE AND WEAR CENTRE AGAINST UNEMPLOYMENT

INDEPENDENT EXAMINER'S REPORT TO THE TRUSTEES

For the year ended 5 April 2025

I report on the financial statements of Tyne And Wear Centre Against Unemployment for the year ended 5 April 2025, which are set out on pages 8 to 16.

Respective responsibilities of trustees and examiner

The charity's trustees are responsible for the preparation of the accounts. The charity's trustees consider that an audit is not required for this year under section 144 of the Charities Act 2022 ("the Charities Act) and that an independent examination is needed.

Having satisfied myself that the charity is not subject to audit under company law and is eligible for independent examination, it is my responsibility to:

Basis of independent examiner's statement

My examination was carried out in accordance with general Directions given by the Charity Commission. An examination includes a review of the accounting records kept by the charity and a comparison of the accounts presented with those records. It also includes consideration of any unusual items or disclosures in the accounts, and seeking explanations from the trustees concerning any such matters. The procedures undertaken do not provide all the evidence that would be required in an audit, and consequently no opinion is given as to whether the accounts present a ‘true and fair view’ and the report is limited to those matters set out in the statement below.

Independent examiner's statement

In connection with my examination, no material matters have come to my attention which gives me cause to believe that in, any material respect:

I have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached.

Doug Maltman FMAAT

Fellow Member of the Association of Accountancy Technicians Connected Voice Business Services One Strawberry Lane Newcastle upon Tyne NE1 4BX Date: 03/11/2025

----- Start of picture text -----
Douglas Maltman (Nov 3, 2025 14:26:12 GMT)
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7

Charity Number 1171669

TYNE AND WEAR CENTRE AGAINST UNEMPLOYMENT

STATEMENT OF RECEIPTS AND PAYMENTS

For the year ended 5 April 2025

----- Start of picture text -----
Unrestricted Restricted Total Total
Funds Funds 2025 2024
£ £ £ £
Receipts:
Voluntary Receipts
Donations, gift aid and legacy 5 4,270 - 4,270 2,846
Charitable activities
Grants and contracts 6 15,250 30,550 45,800 28,983
Other trading activities 7 - - - 334
Total receipts 19,520 30,550 50,070 32,163
Payments:
Charitable activities
Operation of the charity 8 23,292 24,129 47,421 38,860
Total payments 23,292 24,129 47,421 38,860
Reconciliation:
Net of receipts/payments ( 3,772 ) 6,421 2,649 ( 6,697 )
Cash funds last year end 4,595 5,258 9,853 16,550
Cash funds this year end 823 11,679 12,502 9,853
Notes
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The Statement of Financial Activities includes all gains and losses recognised in the year. All income and expenditure derive from continuing activities

The notes on pages 10 to 16 form an integral part of these accounts.

8

Charity Number 1171669

TYNE AND WEAR CENTRE AGAINST UNEMPLOYMENT

STATEMENT OF ASSETS AND LIABILITIES

As at 5 April 2025

Unrestricted
Funds
£
Cash funds:
Cash at bank and in hand
14
823
Assets retained for charity's own
use
IT equipment
Liabilities
15
Notes
Vice Chair
These financial statements were approved by the Board on:
and are signed on its behalf by:
G Ward
and are signed on its behalf by:
R Nettleship
Chair		 Restricted
Funds
£
11,679
RogerNettleship (Nov 3, 2025 12:27:51 GMT)
RogerNettleship
03/11/2025
Gail Ward (Nov 3, 2025 13:54:37 GMT)
Gail Ward		 Total
2025
£
12,502
1,596
564		 Total
2024
£
9,853
328
4,743

The notes on pages 10 to 16 form an integral part of these accounts.

9

NOTES TO THE FINANCIAL STATEMENTS For the year ended 5 April 2025

TYNE AND WEAR CENTRE AGAINST UNEMPLOYMENT

1 Accounting Policies

The accounts have been prepared on the receipts and payments basis. An audit is not required by the charity's constitution and has not been requested by the trustees.

2 Basis of accounting

2.1 Basis of preparation

The accounts have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland – Charities SORP, the Financial Reporting Standard applicable in the UK and Republic of Ireland and the Charities Act 2022.

2.2 Preparation of the accounts on a going concern basis

The charity reported total unrestricted funds at the year end of £823. The trustees are of the view that the immediate future of the charity is secure and that on this basis the charity is a going concern.

3 Receipts

3.1 Recognition of receipts

Receipts are recognised when the charity has received the resources.

3.2 Offsetting

There has been no offsetting of assets and liabilities, or receipts and payments, unless required or permitted by SORP.

3.3 Grants and donations

Receipts from government and other grants is recognised when the charity has received the funds.

Income received in advance of the provision of a specified service is deferred until the criteria of income recognition are met.

3.4 Volunteer help

The value of volunteer help received is not included in the accounts but is described in the trustees' annual report.

3.5 Fund accounting

Unrestricted funds are available to spend on activities that further any of the purposes of the charity. Designated funds are unrestricted funds of the charity which the trustees have decided at their discretion to set aside to use for a specific purpose. Restricted funds are donations which the donor has specified are to be solely used for particular areas of the charity's work or for specific projects being undertaken by the charity.

4 Payments and liabilities

4.1 Liability recognition

Liabilities are recognised when it is more likely than not that there is a legal or constructive obligation committing the charity to pay out resources and the amount of the obligation can be measured with reasonable certainty.

10

NOTES TO THE FINANCIAL STATEMENTS

TYNE AND WEAR CENTRE AGAINST UNEMPLOYMENT

For the year ended 5 April 2025

4.2 Charitable activities

Expenditure on charitable activities includes the costs of work and other activities undertaken to further the purposes of the charity and their associated support costs.

4.3 Governance and support costs

Support costs have been allocated between governance cost and other support. Governance costs comprise all costs involving public accountability of the charity and its compliance with regulation and good

Support costs are those functions that assist the work of the charity but do not directly undertake charitable activities. Support costs include central functions and have been allocated to activity cost categories on a basis consistent with the use of resources.

4.4 Irrecoverable VAT

Irrecoverable VAT is charged as a cost against the activity for which the payment was incurred.

4.5 Liabilities

The charity has liabilities which are measured at settlement amounts less any trade discounts.

11

Tyne And Wear Centre Against Unemployment

NOTES TO THE FINANCIAL STATEMENTS

For the year ended 5 April 2025

Analysis of receipts

5
6
7		 Donations and legacies
Charitable activities
Income from grants
Other trading activities
Fundraising
Other
Donations and gifts
Unite Community
The Handley Trust
Community Foundation
National Lottery
YAPP Charitable Trust
Alex Ferry Foundation
Roy & Pixie
Unite North East
Unite South of Tyneside
Aviva
Garfield Weston
Hadrian Trust
William Leech		 Unrestricted
Funds
£
2,038
240
800
1,000
192
4,270
9,250
-
-
-
2,500
-
-
1,000
-
2,500
15,250
-
-		 Restricted
Funds
£
-
-
-
-
-
-
-
4,850
9,900
10,800
-
-
3,000
-
2,000
-
30,550
-
-		 Total
2025
£
2,038
240
800
1,000
192
4,270
9,250
4,850
9,900
10,800
2,500
-
3,000
1,000
2,000
2,500
45,800
-
-		 Total
2024
£
2,660
-
-
-
186
2,846
5,000
7,400
4,000
9,500
2,500
583
-
-
-
-
28,983
334
334

Income was £50,070 (2024: £32,163) of which £19,520 was unrestricted or designated (2024: £5,680) and £30,550 was restricted (2024: £26,483)

12

Tyne And Wear Centre Against Unemployment

NOTES TO THE FINANCIAL STATEMENTS

For the year ended 5 April 2025

Analysis of payments on charitable activities

8 Charitable activities
Direct costs
Support costs
Governance costs
Subscriptions
Telephone
Salaries
Volunteer expenses
Payroll fees
Independent examiner's fees for reporting on
the accounts
Travel
Fundraising costs
Staff pension
Printing, postage and stationary
Rent
Bank charges
Other expenses
IT equipment		 Unrestricted
Funds
£
11,929
1,334
-
101
5
1,608
1,506
4,781
1,050
180
276
18
-
504
23,292		 Restricted
Funds
£
19,575
-
949
-
-
133
239
867
733
-
150
-
1,483
-
24,129		 Total
2025
£
31,504
1,334
949
101
5
1,741
1,745
5,648
1,783
180
426
18
1,483
504
47,421		 Total
2024
£
27,370
874
1,655
-
-
1,321
700
5,595
-
-
518
-
359
468
38,860

Expenditure on charitable activities was £47,421 (2024: £38,860) of which £23,292 was unrestricted or designated (2024: £11,215) and £24,129 was restricted (2024: £27,645)

9
10
Independent examiner's fees for reporting on the accounts
Other accountancy services paid to the examiner
Analysis of staff costs and the cost of key management personnel
Fees for examination of the accounts
Salaries and wages		 2025
£
564
322
886
2025
£
32,838
32,838		 2024
£
468
518
986
2024
£
28,244
28,244

No employee received remuneration above £60,000 (2024: nil)

13

Tyne And Wear Centre Against Unemployment

NOTES TO THE FINANCIAL STATEMENTS

For the year ended 5 April 2025

The key management personnel of the charity, comprise the trustees. The total employee benefits of the key management personnel of the charity were £nil (2024: £nil).

11 Staff numbers

The average monthly head count was 2 staff (2024: 2 staff) and the average monthly number of full-time equivalent employees during the year were as follows:

Charitable activities
The parts of the charity in which the employee's work		 2025
Number
1.3
1.3		 2024
Number
1.3
1.3

12 Transactions with trustees

None of the trustees have been paid any remuneration or received any other benefits from an employment with their charity or a related entity.

Trustees' expenses

No trustee expenses have been incurred in the year.

Other trustees' transactions

During the year, trustees made donations to the charity.

Donations of unrestricted nature 2025
Amount
£
410		 2024
Amount
£
394

13 Corporation Taxation

The charity is exempt from tax on income and gains falling within section 505 of the Taxes Act 1988 or section 252 of the Taxation of Chargeable Gains Act 1992 to the extent that these are applied to its charitable objectives.

14 Cash at bank and in hand

Cash at bank
Cash in hand		 2025
£
12,448
54
12,502		 2024
£
9,854
-
9,854

14

Tyne And Wear Centre Against Unemployment

NOTES TO THE FINANCIAL STATEMENTS

For the year ended 5 April 2025

15 Liabilities (payable within 1 year)

Accruals
Independent examination of accounts
Other accruals
Other liabilities		 2025
£
564
-
-
564		 2024
£
504
104
4,135
4,743

16 Events after the end of the reporting period

No other significant events affecting the Company since the year end.

17 Analysis of charitable funds

Analysis of movements in unrestricted funds As at 5 April 2024

Unrestricted funds
General unrestricted fund
Totals		 Fund
balances
brought
forward
£
4,595
4,595		 Incoming
resources
£
19,520
19,520		 Resources
expended
£
( 23,292 )
( 23,292 )		 Transfers
£
-
-		 Fund
balances
carried
forward
£
823
823

Purpose of unrestricted funds

General unrestricted fund

The 'free reserves' of the charity

15

Tyne And Wear Centre Against Unemployment

NOTES TO THE FINANCIAL STATEMENTS

For the year ended 5 April 2025

Analysis of movement in restricted funds

As at 5 April 2024

Restricted funds
Newcastle City Council
Alex Ferry Foundation
Community Foundation
National Lottery
Aviva
William Leech
Garfield Weston
Totals		 Fund
balances
brought
forward
£
2,075
2,600
-
-
583
-
-
5,238		 Incoming
resources
£
-
4,850
9,900
10,800
-
2,000
3,000
30,550		 Resources
expended
£
( 2,075 )
( 7,450 )
( 9,900 )
( 1,721 )
( 583 )
( 1,000 )
( 1,400 )
3
( 24,129 )		 Transfers
£
-
-
-
-
-
-
-
-		 Fund
balances
carried
forward
£
-
-
-
9,079
-
1,000
1,600
11,679

Purpose of restricted funds

Restricted funds represent income resources used for a specific purpose within the charity as identified by the donor.

Newcastle City Council Funds to cover salary costs. Alex Ferry Foundation Claimant Representation Project salary costs Community Foundation Funds to cover salary costs. National Lottery Funds to cover salary costs. Aviva Funds to purchase laptops. William Leech Funds to cover salary costs. Garfield Weston Funds to cover core costs.

18 Capital commitments

As at 5 April 2025, the charity had no capital commitments (2024 £nil)

16

2025-11-03

TWCAU accounts 24-25 Signed

Final Audit Report

Created: 2025-11-03 By: Douglas Maltman (douglas.maltman@connectedvoice.org.uk) Status: Signed Transaction ID: CBJCHBCAABAAELDAQKRxBEvvaf9oyG7WPABXW9s1SSU-

"TWCAU accounts 24-25 Signed" History

2025-11-03 - 11:50:24 AM GMT

2025-11-03 - 11:50:31 AM GMT

Document emailed to Gail (ddofthenortheast@hotmail.com) for signature 2025-11-03 - 11:50:31 AM GMT

Document emailed to Douglas Maltman (douglas.maltman@connectedvoice.org.uk) for signature 2025-11-03 - 11:50:32 AM GMT

Email viewed by Roger (roger.nettleship@outlook.com) 2025-11-03 - 12:26:28 PM GMT

Document e-signed by Douglas Maltman (douglas.maltman@connectedvoice.org.uk) Signature Date: 2025-11-03 - 2:26:12 PM GMT - Time Source: server

Agreement completed.

2025-11-03 - 2:26:12 PM GMT