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2021-03-31-accounts

April 16

Family Voice Peterborough

2021

To relieve the charitable needs of disabled children and children with complex needs and their families and carers in Peterborough is such ways as the Trustees shall think fit, in particular by the provision of advice, information, support and advocacy

Trustees Annual Report

Chairs Forward

We are now in our fourth year as a CIO and we have continued to work during the Covid-19 pandemic, although this has been quite different in relation to pre Covid-19 years. FVP have continued to work as a forum, although this has almost all been online. We have been engaging with parent carers using zoom, some of our sessions were public and have been made available on our YouTube channel. As part of this work we have started engaging with more parents from seldom heard communities and have had themed sessions. We continued with the food support where the Goldhay centre was used as a Hub. We received support from Peterborough City Council (PCC), Fareshare donations and Foodbank. We also received support from the “British Red Cross” from their temporary Alconbury base during the initial Covid-19 lockdown. We really appreciated the support in helping us support some of our beneficiaries. I am glad that in times of real need we all worked together and as a charity we were able to productive.

Due to the restrictions we were closed as a community centre and our caravans remained closed, this was a financially challenging time although with the help of some Covid-19 related grants we have been able to protect the caravans and community hall, both of which are important community assets. We continue to operate in relation to guidelines and the caravans are now open and PCC have been using the community hall. Many of the groups that previously used the hall are still unable to do so due to the restrictions. We currently have twelve employees, this is a mixture of full time, part time and casual. In addition to this we currently have three regular volunteers and receive support from the Rotary Club of Peterborough Orton’s who have helped with the community centre and garden.

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Registered Charity No: 1171389

Trustees

John Ravenscroft (Chair Person) Samantha Ronnay (Interim Treasurer – Joined September 2020) Amanda Rennie (Secretary – Joined February 2021) Graham Casey Natasha Leahy (Resigned January 2021)

Declarations of Interest

Governance and Structure

Operating Model: Constitution
Legal Structure: Charitable Incorporated Organisation
Trusteeship: (1) Apart from the first charity trustees, every trustee must be appointed [for a
term of [three] years] by a resolution passed at a properly convened meeting of
the charity trustees.
(2) In selecting individuals for appointment as charity trustees, the charity
trustees must have regard to the skills, knowledge and experience needed for the
effective administration of the CIO.
FVP has adopted a safer recruitment policy with associated procedures for the
purposes of ensuring any appointed trustees:

Understand their role within FVP

Understand what FVP’s purpose is, who its beneficiaries are where it
operates.

Are eligible to act as a trustee and meet charity commission
requirements and safeguarding requirements I relation to children and
vulnerable adults

Bring skills and experience to the charity that mean it will continue
meetingitspurpose
Fig. 1 Governance and Structure for FVP

The following statement still applies: FVP is run operationally by a small team of paid employees, supported by volunteers. Due to the size of the charity the trustees still have some operational duties which are being gradually devolved to the staff team via delegation which takes account code of governance guidance principle 1.5.

FVP works with a number of other third sector organisations including Peterborough and District Deaf Children’s Society (PDDCS), Pinpoint and The Aiming High Group as well as acting as a strategic partner of Peterborough City Council in relation to offering collective information, advocacy, support and advice to parent carers which is in line with the purpose

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Registered Charity No: 1171389

of the charity as defined in its objects. FVP has also started working with a wider partnership of organisations both statutory and third sector as part of the expanding seldom heard communities work.

Potential risk within the charity relates to the majority of the Board of Trustees being made a majority of parent carers and of a small number. Also one staff member is a connected person to a trustee. The constitution allows for beneficiaries and connected persons to be trustees and employees which, is handled via the declarations of interest/ loyalty policy and procedures. Regular risk assessment is conducted to ensure all matters are recognised and managed; furthermore recent work has taken place around a functions analysis to help inform the strategic plans of the charity whilst being mindful of all potential risks. Any risks are detailed appropriately on a risk log and at all times the risk policy is followed.

Assets and Ownership

All assets are under the ownership of the CIO with two trustees signing leases/ contracts as required as per the constitution. The assets of the charity are the Goldhay Community Centre and two caravans which are sited at Haven Caister and Butlin’s Skegness respectively. The community centre was transferred to the CIO in February 2020.

Staff 2020 to 2021

A Chief Operating Officer has been employed to oversee all operational elements of the charity, supported by a team of Parent Representatives, a Senior Administrator, Office Assistant and Charity Development Worker, Cleaner. No staff member is remunerated over £40,000 and the staff costs are covered through specific grant funding and income generated from the hire of the premises. The staffing for the charity covers the forum functions of FVP, all administration and management of the assets. There are currently 11 staff members employed by FVP.

The trustees are aware of risks associated with being employers, especially as the charity is a relatively small organisation. The trustees will continue to mitigate risk through suitable financial planning, employee support and trustee board development. All work will continue to be underpinned by the risk management policy which is reviewed annually. The board continue to seek with respect to employment where required.

FVP have also had to rely on temporary staff members due to ongoing funding constraints in the past year and have introduced the use after careful consideration of zero hour contracts. More detail of the financial constraints is discussed in the financial reporting section.

Volunteers/ 2020 to 2021

FVP have secured the support of 3 regular volunteers, and a bank of over 30 ad hoc volunteers courtesy of The BGL group have continued to support with skills based volunteering and the Rotary club who have supported with the upkeep of the premises where C-19 restrictions have allowed.

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Registered Charity No: 1171389

Although FVP still have two key parent representatives who volunteer their time, the majority have moved towards employment with FVP as zero hour workers in line with the longer term plans of the charity.

The total number of volunteer hours across the charity equates to over 131 .

Objectives and Activities

The objects of the CIO are to relieve the charitable needs of disabled children and children with complex needs and their families and carers in Peterborough is such ways as the Trustees shall think fit, in particular by the provision of advice, information, support and advocacy

The Board of Trustees have paid due regard to statutory guidance PB1, PB2 and PB3 issued by The Charity Commission when planning and undertaking activities in relation to the objects that define the purpose of the charity.

The trustees also look to consider social impact when undertaking work as means to demonstrate value for money and positive benefit to individuals and their families.

– Social Impact Regular Reviewed and Identified in Strategic Plans

Definition: The effect of an activity on the social fabric of the community and well-being of the individuals and families (http://www.businessdictionary.com/definition/socialimpact.html)

Social impact is also about changes which improve people’s lives and have positive consequences for the wider community.

Ongoing outcomes/ impact:

Ongoing outcomes/ impact:
Outcome Indicator Activity
Supporting parents/carers:
Increased Parent
Representation and
participation within our
target group
Increased confidence in
ability to return to work
after long periods as a carer		 Number of parent carers
engaging in training
programmes
Higher number of parent
carers working
Number of parent carers
either working with us as
volunteers, or looking for
volunteering opportunities
Increased number of
parent carers taking up
paid roles as parent
representatives.		 Training:
Expert Parenting Programme –
facilitates an understanding
how to navigated the NHS
System
(empowering parents to
engage)
Participation Programme
(supports parents/carers to
develop skills to engage with
professionals strategically)
Challenging behaviour
workshop
Volunteering:

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Registered Charity No: 1171389

Parent carers acting as parent
representatives
Parent carers conducting
volunteer duties.
Paid Employment:
Use of casual worker
(employment contracts) for
parent reprole
Improved health and
wellbeing:
Carers and families
demonstrate increased
personal and interpersonal
resilience
Improved social capital and
interaction		 Carers accessing activities
remotely and in time face
to face
Carers utilising those
activities in a progressive
way. e.g. moving from
training to employment or
supporting peers
Families more able to
manage crises, or plan to
avoid crises
Carers report less social
isolation
Carers offering to support
peers
Carers report decreased
levels of anxiety relating
to financial hardship		 Virtual open forum sessions on
a range of topics driven by
feedback from carers
Virtual Parent carer hub
(monthly drop in session)
Caravan breaks (families
accessing holidays together)
under new Covid-19 ways of
working
Use of tickets/ passes/
vouchers to a range of local
places for families to attend
safely under Covid-19
restrictions
Food delivery and support
programme through fare share/
corporate partnership
Use of wellbeing/activity
packs
Targeted Community
Engagement and
Empowerment:
Contributes to improved
emotional health and
wellbeing outcomes.
Parents/carers are confident
to manage meetings and
challenges related to
services that their child or
charge require		 Parent/carers accessing
less advocacy services
Parents/carers offering
experiences and solutions
to peers
Parents/ carer accessing
advocacy training		 Virtual and sign-supported
Community sessions
(awareness of diversity and
needs, improving the local
environment etc.)
Themed virtual training and
workshop sessions

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Registered Charity No: 1171389

Parents and carers feel able
to contribute to the
development of community
activities and peer support
Local Residents and
Community Groups are
supported to build more
cohesive communities and
become less isolated
Volunteering Opportunities
are afforded to the
community		 Increased engagement
from more diverse user
group
New volunteering
opportunities leading to
increased numbers
volunteering and gaining
new skills		 Volunteering opportunities
across FVP, which enable
building of work based skills
Videos of sessions uploaded to
YouTube with sub-titles and
signed support available to the
wider community

Fig.2 Outcomes Grid

For FVP the social impact of the charity relates to activities that result in:

Measuring Social Impact – 2020 to 2021

To demonstrate social impact of the charity a range of qualitative and quantitative data is gathered. This is used to measure the outcomes and impact of the work of the charity; Some of the methods include activity/ event feedback, survey results, quotes, numbers in attendance, demographic information, changes to services for children/ young people with disabilities as shown in responses to the Topics of Importance introduced in 2019. There has also been a change to the delivery model used this financial year as a result of C-19.

  1. FVP has seen four new parent carers join the team as a trained parent reps taking on strategic meeting and general forum administration duties.

  2. Improved communication and information from between the LA and parent carers has occurred as a result of the introduction of the Topics of Importance; this is demonstrated by the regular coproduced letters sent to SEND families, the introduction of an addendum to EHCp’s called section M used during periods of lock down, clearer and better involvement in risk assessments related to school attendance, the addition of a Transport FAQ to the Local Offer as examples.

  3. Through a range of virtual workshops, online sessions, the parent carer hub and engagement with schools covering 19 sessions 172 people were afforded the

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Registered Charity No: 1171389

opportunity to participate. These provided sign-posting, support, the opportunity build new relationships and connections and increase social inclusion.

  1. Parent carers fed back that the deliveries of wellbeing and activity packs were a welcome treat especially during the lock down period. These worked well as an alternative to face to face activities. Through the activities 1070 parents carers and their children and young people benefitted in some way.

  2. Only 40 caravan bookings were possible in the past year with the parks remaining shut most of the time due to the three lock down periods.

  3. The community centre remained closed to the public throughout the whole year.

  4. Practical support was afforded to families through the use of food deliveries which resulted in 27 households with a total of 39 adults 66 CYP without SEND and 32 CYP with SEND benefiting.

Due to C-19 there was an overall decrease in the number and types of sessions delivered and the total number of beneficiaries:

Type ofSession **2019 ** to 2020 2020 to 2021 2020 to 2021 Variance
Sessions Beneficiaries Sessions Beneficiaries Beneficiaries
EPP
CB
Parent Carer Hub
CETR Work
Themed Workshops
Focus Groups
Breakfast/ Lunch
Meetings (School)
Conference/ Online
Sessions
Coffee Mornings
Facebook Polls
Surveys
Family Based Trips/
Activities
Strategic Meetings
Hall Hire
Caravan Hire		 5
5
6
39
4
5
1
1
18
16
9
18
117
416.5
92		 41 1
3
3
56
1
3
2
9
0
38
14
19
216
0
40		 6 -35
41 15 -26
20 4 -16
39 56 17
21 6 -15
35 5 -30
15 15
93 121 28
47 0 -47
195 550 355
253 373 120
1018 1070 52
5 7 2
1189 0 -1189
349 89 -260

Fig. 3 Session and Beneficiary Comparison 2019 to 2021

Despite a marked change in delivery style and the closure of the centre and partial closure of the caravans work was still conducted that demonstrates that FVP met its purposes as a charity.

Information

  1. Training sessions in understanding behaviours that challenge related to social communication needs, attentional difficulties and learning difficulties providing parent carers/ family members with basic skills to self-manage and gain resilience has continued but scaled back.

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Registered Charity No: 1171389

  1. Training in the health system (EPP), parent participation and Children and Families Act 2014 (Section 19 Principles) to enable parent carers to navigate the new system and help professionals understand what support their children require. This work has been placed on hold and different sessions have been delivered instead.

  2. Online sessions based on specific SEND topics have been delivered, supported by BSL interpreters and made available on line to increase their reach. The use of interpreters increased accessibility. The topics provided information and support in navigating the SEND system.

  3. Production and provision of promotional literature such as hard copy and e-copy newsletters and leaflets detailing information relating to children with disabilities and complex needs and services they may access. The newsletters also provide information on changes to services and opportunities to get involved.

  4. The development of information packs to be made available to settings when C-19 restrictions allow enabling settings to sign-post to FVP and help increase awareness amongst parent carers of the support available. Some literature has also been produced in Arabic and Lithuanian as the start of a piece of work designed to enable participation amongst seldom heard parent carers.

  5. Use of social media to enable a wider and more diverse group of beneficiaries to receive information and participate in service change.

  6. The use of YouTube to increase the reach of information being provided.

Advocacy (Collective)

  1. Online participation sessions, Facebook discussions and Polls and the running of online surveys to facilitate parent carers raising concerns/ issues and sharing views with relevant organisations such as Local Authority Commissioning (Social Care and Education) via Topics of Importance.

  2. Parent representation enabling parent carers to share concerns and views about disability services with education and social care commissioners.

Support

  1. In place of face to face coach trips and activities FVP have provided tickets/ passes and vouchers to local places of interest and family fun from bowling to safari soft play. FVP have also introduced the use of home delivered family activity craft packs to promote family participation, learning and fun during lock down.

  2. Delivery of wellbeing/ pamper packs for parent carers containing items to promote relaxation and mental wellbeing.

  3. Provision of two caravans for families who have children with disabilities and complex needs to use for a small fee. The caravans enable families to have holidays at seaside locations at an affordable price. The holidays help families to have the same opportunities afforded to families who are not impacted by disability. The costs of holidays can be prohibitive and having the opportunity to access caravans with some adaption and ramped access provides families with opportunities not normally open to them.

  4. Food support was introduced in April to May 2020 during the first period of lock down to alleviate the financial stresses and anxiety of parent carers. Families reported having to choose between feeding their children or cover the increased costs of household budgets through factors such as utilities. Some families also struggled

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Registered Charity No: 1171389

greatly to source the food types their children would eat especially those who have children with ASD.

Advice

  1. Parent Carer Hub providing direct access to professionals from Education, Carers Support and SEND Partnership.

Community Premises

  1. The community centre has remained shut to the public in line with government guidelines. This has meant all groups who would have access to the centre have had to be placed on hold.

  2. Community engagement has taken place using virtual meetings based on topics such as mental health, C-19 and disability. These have proved successful and have brought diverse communities together in a C-19 safe way.

Achievements and Performance

Family Activities & Parent Carer/ Community Support

Family Activity Opportunities

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Registered Charity No: 1171389

Peterborough benefitted. One parent said the delivery “made their day, as noone ever thought about the parents”

Participation and Engagement

The attendance at the following has varied according to the topics and need; numbers have been anywhere from 2 and 30

  1. 1 Expert Parent Programme

  2. 3 Challenging Behaviour Sessions

  3. 3 Parent Carer Hub

  4. 1 Themed Workshops

  5. 9 Virtual Topics Based Sessions

  6. 2 Focus Groups

  7. 3 School Based Meetings

  8. 59 CETR Sessions

----- Start of picture text -----
Parent Carer / Community Work
Virtual (Coffee/ Breakfast/ Lunch)…
Focus Groups
Information Stands/ Virtual Sessions
CETR
Themed Workshops
Parent Carer Hub
CB
EPP
0 100 200 300 400 500
Hours/ Beneficiaries
Number of Sessions Total Hours Beneficiries
Session
----- End of picture text -----

Fig. 4 Overall Hours, Sessions and Beneficiaries across Forum work of FVP

Parent Participation

The financial reporting period this relates to, 2020 to 2021, has seen for FVP the level of recorded individual participation dip again from 369 (18/19) and 338 (19/20) to 310 (20/21). The numbers of parent carers taking part in online surveys or Facebook polls has also

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Registered Charity No: 1171389

fluctuate and increased again from 684 (18/19) and 453(19/20) to 923 (20/21). The changes have a number of factors including but not exclusively; C-19 Impact and the need to work virtually, the increased popularity of engaging online and a newer group of parents engaging. FVP has also seen an increase in requests for parent participation from services across sectors operational and strategically.

There has been some investment by FVP in helping parent carers understand their “right” to be heard on a personal and collective level in the services accessed by their children and young people especially at face to face sessions in educational settings. Underpinning the Children and Families Act 2014 are the Section 19 Principles whereby Local Authorities have a duty to pay due regard to the views, wishes and feelings of children and young people with SEND and those of their parents and carers and support them to participate fully. The work conducted by FVP has been shared with the Local Authority to help them understand what the views and feelings of parent carers are. This was partly achieved through the use if virtual themed sessions

----- Start of picture text -----
Open Forum Sessions
WSoA
EHCp's
Health
0 5 10 15 20
Attendance
Themes
----- End of picture text -----

Fig.5 Attendance at Virtual Sessions

Parent Participation/ Engagement/ Involvement April 2020 to March 2021

Headlines

  1. 310 known parents in total have been involved at some level via virtual meetings/ events/ online activities/ Facebook Polls and Discussions.

  2. 100 professionals have been involved at some level via virtual meetings.

  3. 871 parent carers have taken part 54 online surveys or face book polls.

  4. Parents have self-reported being members/ attendees at; Peterborough District Deaf Children Society (PDDCS), Peterborough Area Down Syndrome Group (PADSG), Little Miracles (LM), National Autistic Society (NAS), Autism Peterborough, , Aiming High Group (AHG)

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Registered Charity No: 1171389

  1. Children’s/ Young people disabilities/ needs have been reported by parents as including (This list is not exhaustive);

  2. a. ASD, ADHD,

  3. b. Global Developmental Delay (GDD),

  4. c. Speech, Language and Communication Needs (SLCN),

  5. d. Complex Health, Obsessive Compulsive Disorder (OCD),

  6. e. Cerebral Palsy (CP),

  7. f. Tourette’s,

  8. g. Learning Disability and Difficulty (LDD),

  9. h. Hearing Impairment (HI), Depression, Behavioural Needs,

  10. i. Achondroplasia,

  11. j. Goldenhar Syndrome,

  12. k. Downs Syndrome,

  13. l. Hypochondroplasia,

  14. m. Physical Disabilities

  15. n. Anxiety Disorder

  16. 19 fathers have been involved which is a decrease on the previous year and 1 father has had regular involvement in person and another via social media

  17. Parent carers reported the ages of their children/ young people as between 2 to 34.

  18. Participation methods used included; one conference, focus groups, online surveys, paper surveys/ feedback forms at trips and activities, training – workshops, Facebook discussions and polls, working breakfast meetings, case studies, seldom heard group sessions and parent representation.

  19. Evidence is both qualitative and quantitative in nature.

  20. Ethnicity has been self-reported as; White British, Asian, Gambian, Lithuanian, Polish, Albanian, African, Portuguese, Scottish, Canadian, Bangladeshi, South African, Latvian, White European and American.

Parent Representation

7 parent carers acting as representatives have attended 216 strategic meetings investing 499.5 (under estimate) of hours in terms of administration, travel time and actual meeting attendance.

Preferred Parent Participations Method

FVP have seen 301 parent carers, some of whom have participated more than once, participate 1577 times.

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Registered Charity No: 1171389

----- Start of picture text -----
Particpation and Enagement
1:1 Sessions
0% 0% 1%
0% Phone/ Email
0%
ASD/ ADHD Support
11% 0% 0% 0%
Trip/ Activity
24% 0%
CDC
School Meetings
Training
Parent Carer Hub
Focus Group
22% 42% Conference
Facebook
COVID-19
Surveys
----- End of picture text -----

Fig.6 Preferred Participation Method

Community Participation and Engagement

Despite the community centre being to the public work still had to take place to maintain its upkeep and provide community support especially to seldom heard communities which is part of FVP’s wider charity aims. Work took place through a number of community centre close events when government guidelines allowed and virtual sessions during lock down to facilitate engagement and participation. Fig. 7 shows that overall the garden project saw the highest level of engagement. Feedback also showed that attendance at this activity helped combat feelings of isolation and improved mental wellbeing.

----- Start of picture text -----
Community Sessions
Litter Pick (Herlington)
End of volunteer support celebration
Litter Pick (Goldhay)
Litter Pick (Herlington)
Family Voice Garden Project x 4
Litter Pick (Herlington)
0 5 10 15 20 25 30 35 40 45
Overall Attendance
Session
----- End of picture text -----

Fig.7 Community Engagement Sessions

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Registered Charity No: 1171389

As well as the activities at the centre work took place during much of the lock down period to still engage with, provide information to and enable participation from the wider community with a focus on seldom heard communities. Work began to run virtual sessions for seldom heard communities via zoom with the sessions being supported by BSL interpreters and made available on YouTube.

----- Start of picture text -----
Seldom Heard Virtual Sessions
30
25
20
15
10
5
0
Seldom Community Brexit C-19 and Census Mental
Heard - Leaders Disability Health
Initial
Meeting
Themes
Attendance Rates
----- End of picture text -----

Fig.8 Themed Seldom Heard Sessions

Fig.8 shows there has been a need for the sessions with the most popular relating to the C-19 vaccination program and then Mental Health. The sessions were attended by parent carers, LA and Health professionals (commissioning and provision) and community leaders. They have created an environment where very diverse communities can come together and talk about a range of topics with SEND and parent carers at the centre of the system. Fig. 9 shows the range of communities represented at the sessions.

----- Start of picture text -----
Community Engagement
Irish
Slovakian
Gambian
Scottish
Chinese
Indian
Kenyan
Pakistani
Nigerian
0 2 4 6 8 10 12 14
Numbers Engaging
Communities Represented
----- End of picture text -----

Fig. 9 Communities Attending Sessions

In total 185 engaged 330 times across the sessions, with the most popular for re-attendance being seldom heard sessions.

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Registered Charity No: 1171389

CHARITY ASSETS (Premises)

Premises Details

The Goldhay Centre where FVP are based is split into two sections:

FVP are pleased to have been awarded a 5 star rating for food hygiene for a second time.

Premises Costs

FVP have taken on the Goldhay Centre as part of the Local Authorities Asset Transfer programme. The asset was transferred in February 2019 for a period of 40 years.

The past year has proved very difficult for FVP through having to shut the community centre which resulted in a large loss of revenue. Although the centre remained shut to the public running costs were still accrued and had to be covered. In 2019-2020 FVP netted revenue of £10,057 from Hall Hire Fees whereas in 2020 to 2021 FVP only netted £87 from some fees owed before lock down. Fig10 shows the overall running costs associated with the centre which totalled £16,364 which effectively created a deficit of more that -£16,000.

Fig. 10 Expenditure

Heat, power, light and water
IT Services
Hall Repairs and Maintenance
Premises expenses
Telephone
Regulatory fees and licences
Insurance		 £1,044.24
£0.00
£0.00
£591.31
£0.00
£0.00
£374.53
£287.27
£309.26
£556.13
£285.01
£407.55
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£308.56
£63.60
£91.57
£203.08
£61.00
£78.44
£246.90
£4,658.70
£38.32
£32.91
£0.00
£40.77
£222.01
£0.00
£0.00
£0.00
£0.00
£148.49
£542.59
£1,198.08
£0.00
£164.92
£35.47
£0.00
£104.75
£68.74
£148.33
£17.27
£50.00
£67.79
£42.39
£60.00
£60.14
£60.00
£60.00
£62.56
£71.94
£0.00
£159.00
£0.00
£0.00
£0.00
£288.00
£214.43
£79.00
£0.00
£770.52
£309.99
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00 £1,678.07		 £1,044.24
£0.00
£0.00
£591.31
£0.00
£0.00
£374.53
£287.27
£309.26
£556.13
£285.01
£407.55
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£308.56
£63.60
£91.57
£203.08
£61.00
£78.44
£246.90
£4,658.70
£38.32
£32.91
£0.00
£40.77
£222.01
£0.00
£0.00
£0.00
£0.00
£148.49
£542.59
£1,198.08
£0.00
£164.92
£35.47
£0.00
£104.75
£68.74
£148.33
£17.27
£50.00
£67.79
£42.39
£60.00
£60.14
£60.00
£60.00
£62.56
£71.94
£0.00
£159.00
£0.00
£0.00
£0.00
£288.00
£214.43
£79.00
£0.00
£770.52
£309.99
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00 £1,678.07		 £1,044.24
£0.00
£0.00
£591.31
£0.00
£0.00
£374.53
£287.27
£309.26
£556.13
£285.01
£407.55
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£308.56
£63.60
£91.57
£203.08
£61.00
£78.44
£246.90
£4,658.70
£38.32
£32.91
£0.00
£40.77
£222.01
£0.00
£0.00
£0.00
£0.00
£148.49
£542.59
£1,198.08
£0.00
£164.92
£35.47
£0.00
£104.75
£68.74
£148.33
£17.27
£50.00
£67.79
£42.39
£60.00
£60.14
£60.00
£60.00
£62.56
£71.94
£0.00
£159.00
£0.00
£0.00
£0.00
£288.00
£214.43
£79.00
£0.00
£770.52
£309.99
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00 £1,678.07		 £1,044.24
£0.00
£0.00
£591.31
£0.00
£0.00
£374.53
£287.27
£309.26
£556.13
£285.01
£407.55
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£308.56
£63.60
£91.57
£203.08
£61.00
£78.44
£246.90
£4,658.70
£38.32
£32.91
£0.00
£40.77
£222.01
£0.00
£0.00
£0.00
£0.00
£148.49
£542.59
£1,198.08
£0.00
£164.92
£35.47
£0.00
£104.75
£68.74
£148.33
£17.27
£50.00
£67.79
£42.39
£60.00
£60.14
£60.00
£60.00
£62.56
£71.94
£0.00
£159.00
£0.00
£0.00
£0.00
£288.00
£214.43
£79.00
£0.00
£770.52
£309.99
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00 £1,678.07		 £1,044.24
£0.00
£0.00
£591.31
£0.00
£0.00
£374.53
£287.27
£309.26
£556.13
£285.01
£407.55
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£308.56
£63.60
£91.57
£203.08
£61.00
£78.44
£246.90
£4,658.70
£38.32
£32.91
£0.00
£40.77
£222.01
£0.00
£0.00
£0.00
£0.00
£148.49
£542.59
£1,198.08
£0.00
£164.92
£35.47
£0.00
£104.75
£68.74
£148.33
£17.27
£50.00
£67.79
£42.39
£60.00
£60.14
£60.00
£60.00
£62.56
£71.94
£0.00
£159.00
£0.00
£0.00
£0.00
£288.00
£214.43
£79.00
£0.00
£770.52
£309.99
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00 £1,678.07		 £1,044.24
£0.00
£0.00
£591.31
£0.00
£0.00
£374.53
£287.27
£309.26
£556.13
£285.01
£407.55
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£308.56
£63.60
£91.57
£203.08
£61.00
£78.44
£246.90
£4,658.70
£38.32
£32.91
£0.00
£40.77
£222.01
£0.00
£0.00
£0.00
£0.00
£148.49
£542.59
£1,198.08
£0.00
£164.92
£35.47
£0.00
£104.75
£68.74
£148.33
£17.27
£50.00
£67.79
£42.39
£60.00
£60.14
£60.00
£60.00
£62.56
£71.94
£0.00
£159.00
£0.00
£0.00
£0.00
£288.00
£214.43
£79.00
£0.00
£770.52
£309.99
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00 £1,678.07		 £1,044.24
£0.00
£0.00
£591.31
£0.00
£0.00
£374.53
£287.27
£309.26
£556.13
£285.01
£407.55
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£308.56
£63.60
£91.57
£203.08
£61.00
£78.44
£246.90
£4,658.70
£38.32
£32.91
£0.00
£40.77
£222.01
£0.00
£0.00
£0.00
£0.00
£148.49
£542.59
£1,198.08
£0.00
£164.92
£35.47
£0.00
£104.75
£68.74
£148.33
£17.27
£50.00
£67.79
£42.39
£60.00
£60.14
£60.00
£60.00
£62.56
£71.94
£0.00
£159.00
£0.00
£0.00
£0.00
£288.00
£214.43
£79.00
£0.00
£770.52
£309.99
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00 £1,678.07		 £1,044.24
£0.00
£0.00
£591.31
£0.00
£0.00
£374.53
£287.27
£309.26
£556.13
£285.01
£407.55
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£308.56
£63.60
£91.57
£203.08
£61.00
£78.44
£246.90
£4,658.70
£38.32
£32.91
£0.00
£40.77
£222.01
£0.00
£0.00
£0.00
£0.00
£148.49
£542.59
£1,198.08
£0.00
£164.92
£35.47
£0.00
£104.75
£68.74
£148.33
£17.27
£50.00
£67.79
£42.39
£60.00
£60.14
£60.00
£60.00
£62.56
£71.94
£0.00
£159.00
£0.00
£0.00
£0.00
£288.00
£214.43
£79.00
£0.00
£770.52
£309.99
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00 £1,678.07		 £1,044.24
£0.00
£0.00
£591.31
£0.00
£0.00
£374.53
£287.27
£309.26
£556.13
£285.01
£407.55
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£308.56
£63.60
£91.57
£203.08
£61.00
£78.44
£246.90
£4,658.70
£38.32
£32.91
£0.00
£40.77
£222.01
£0.00
£0.00
£0.00
£0.00
£148.49
£542.59
£1,198.08
£0.00
£164.92
£35.47
£0.00
£104.75
£68.74
£148.33
£17.27
£50.00
£67.79
£42.39
£60.00
£60.14
£60.00
£60.00
£62.56
£71.94
£0.00
£159.00
£0.00
£0.00
£0.00
£288.00
£214.43
£79.00
£0.00
£770.52
£309.99
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00 £1,678.07		 £1,044.24
£0.00
£0.00
£591.31
£0.00
£0.00
£374.53
£287.27
£309.26
£556.13
£285.01
£407.55
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£308.56
£63.60
£91.57
£203.08
£61.00
£78.44
£246.90
£4,658.70
£38.32
£32.91
£0.00
£40.77
£222.01
£0.00
£0.00
£0.00
£0.00
£148.49
£542.59
£1,198.08
£0.00
£164.92
£35.47
£0.00
£104.75
£68.74
£148.33
£17.27
£50.00
£67.79
£42.39
£60.00
£60.14
£60.00
£60.00
£62.56
£71.94
£0.00
£159.00
£0.00
£0.00
£0.00
£288.00
£214.43
£79.00
£0.00
£770.52
£309.99
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00 £1,678.07		 £1,044.24
£0.00
£0.00
£591.31
£0.00
£0.00
£374.53
£287.27
£309.26
£556.13
£285.01
£407.55
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£308.56
£63.60
£91.57
£203.08
£61.00
£78.44
£246.90
£4,658.70
£38.32
£32.91
£0.00
£40.77
£222.01
£0.00
£0.00
£0.00
£0.00
£148.49
£542.59
£1,198.08
£0.00
£164.92
£35.47
£0.00
£104.75
£68.74
£148.33
£17.27
£50.00
£67.79
£42.39
£60.00
£60.14
£60.00
£60.00
£62.56
£71.94
£0.00
£159.00
£0.00
£0.00
£0.00
£288.00
£214.43
£79.00
£0.00
£770.52
£309.99
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00 £1,678.07		 £1,044.24
£0.00
£0.00
£591.31
£0.00
£0.00
£374.53
£287.27
£309.26
£556.13
£285.01
£407.55
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£308.56
£63.60
£91.57
£203.08
£61.00
£78.44
£246.90
£4,658.70
£38.32
£32.91
£0.00
£40.77
£222.01
£0.00
£0.00
£0.00
£0.00
£148.49
£542.59
£1,198.08
£0.00
£164.92
£35.47
£0.00
£104.75
£68.74
£148.33
£17.27
£50.00
£67.79
£42.39
£60.00
£60.14
£60.00
£60.00
£62.56
£71.94
£0.00
£159.00
£0.00
£0.00
£0.00
£288.00
£214.43
£79.00
£0.00
£770.52
£309.99
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00
£0.00 £1,678.07		 £3,855.30
£0.00
£5,823.85
£2,311.56
£801.97
£1,892.88
£1,678.07
Running Total £1,751.50 £132.34 £398.90 £811.66 £111.00 **£294.72 ** £1,494.41 £6,418.48 £486.72 **£813.96 ** **£1,151.00 ** £2,498.94 £16,363.63

Although the centre has remained shut, it has still been utilised for C-19 response work, primarily in the form of food support. The centre is also part of the same building as the offices of the charity and so all overheads are connected. FVP secured a small grant from Longueville Parish Council and some top up funding from the Lottery COVID Grant programme that was utilised to carry out remedial capital works to create a separate office entrance. This has ensured the centre is more self-contained and once open again can be used more safely and C-19 secure

Premises Use

Parent Forum Opportunities

  1. Having the premises has continued to make the forum more accessible to parent carers and provides FVP with more in-house participation and training opportunities.

Page | 15

Registered Charity No: 1171389

Now it is more established, more effort has gone into the promotion of the activities, training and participation opportunities in the centre leading to an increase in regular engagement with parent/carers at the centre and a decrease in external venue hire costs.

  1. FVP staff, parent representatives and parent volunteers are also provided with space and office use to enable them to carry out their duties.

  2. Parent carers can attend meetings at the office and seek information, signposting and face to face contact more easily.

Community Opportunities

Ordinarily the centre would have been used by a wide range of groups and organisations, however it is still not possible to ascertain when or if they may start up again. Some of the groups would be classified as in the Clinically Extremely Vulnerable group and/ or run in such a way that social distance with or without extra protection such as face masks would not be feasible. Much more in depth risk assessments are required for each individual group to see if the centre use is viable for them.

As part of the charity planning the Trustees will be looking at the safe and effective use of the centre alongside income generation possibilities going forwards. There may be more of a focus on outside activities and learning, development and support initiatives inside.

Overall Usage

An analysis of the hall usage for 17/ 18 to 19/20 in fig. 11 and 12 below demonstrates that over time and with careful planning it may have been feasible for the Trustees to assume with some work that the centre could have moved towards becoming self-sustaining. Plans had already been considered to look at bringing in more regular users, slightly increasing fees and focussing more on community learning and engagement work. This would have more away from relying on private bookings which often resulted in more cleaning and repairs. The centre was being utilised at less than 50% capacity so there was plenty of scope for development.

----- Start of picture text -----
Usage across years by month
160
140
120
100
80
60 17/18
40
18/19
20
0 19/20
Month
Hours
----- End of picture text -----

Fig. 11 Hall usage across months from 2017 to 2020

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Registered Charity No: 1171389

----- Start of picture text -----
Income £ by month across financial year
periods
£1,600.00
£1,400.00
£1,200.00
£1,000.00
£800.00
£600.00 17/18
£400.00
18/19
£200.00
£- 19/20
Month
Income £
----- End of picture text -----

Fig.12 Hall income across months from 2017 to 2020

There is no comparison data for 2020 to 2021 due to the closure and cancellation of all sessions. C-19 has really impacted on the charity, its assets and beneficiaries.

Caravan

Management and Structure

The caravans are owned by the CIO and managed on a daily basis by chief operating officer and admin and the Chair Person is the designated point of contact.

Finances and Sustainability

Income and Expenditure from 2012 to 2021

The chart gives an indication of yearly income and expenditure relating to the caravan. The figures do not include any yearly carry forward. In the 2019 to 2020 season there was a move towards running a slight profit as opposed to loss. This had been partly due to handing some dates to Haven for their sub-let programme which afforded a guaranteed income.

As with the community centre closure the caravans were also impacted by C-19 and the three lock down periods. Fortunately a few breaks were feasible and FVP were given some refunds by the caravan parks which were off-set against site fees which are paid upfront for the season. Despite this off-setting classified as caravan income a large loss still occurred. Despite the closure some costs were still incurred much as with the centre.

Page | 17

Registered Charity No: 1171389

----- Start of picture text -----
Income vs Expenditure Yearly Comparison
£25,000.00
£20,000.00
£15,000.00
Income
£10,000.00
Expenditure
£5,000.00
£0.00
2012 2013 2014 2015 2016 2017 2018 2019 2020
to to to to to to to to to
2013 2014 2015 2016 2017 2018 2019 2020 2021
----- End of picture text -----

Fig.13 comparison income and expenditure of the caravans since ownership began

----- Start of picture text -----
End of year balance sheet 2012 to 2021
£4,000.00
£2,000.00
2013 to 2014
£0.00 2014 to 2015
(£2,000.00) 2015 to 2016
2016 to 2017
(£4,000.00)
2017 to 2018
(£6,000.00) 2018 to 2019
(£8,000.00) 2019 to 2020
2020 to 2021
(£10,000.00)
(£12,000.00)
----- End of picture text -----

Fig.14 End of year balance sheet

General Operating Costs 2020 to 2021

Page | 18

Registered Charity No: 1171389

FVP also stock the Butlin’s caravan with a selection of DVD’s, games and children activities (colouring books, puzzle books, crayons)

Bookings

The season runs from March to October at both sites but much of March and September are usually given over to adult only weekends at Butlin’s. Year on year there had been an increase in the number of families who have benefitted from use of the caravan until the past season.

----- Start of picture text -----
Number of Bookings
120
100
80
60
40
Number of Bookings
20
0
----- End of picture text -----

Fig.15 Overall number of bookings per year

From fig.15 it can be seen that usage dropped the past season to numbers last seen in 20162017.

Page | 19

Registered Charity No: 1171389

Financial Review

Reserves Statement

The trustees are continuously working to establish sustainability and good governance for the charity and have developed various policies and procedures including a reserves policy to facilitate this. The policy establishes how reserves levels are set and how these relate to unrestricted funds and such levels will be managed.

Although funds for the caravan are unrestricted they have been considered as designated and therefore not to be included in the free reserves of the charity as they are necessary to ensure the continued sustainability of the caravans to ensure ongoing short break provision.

The trustees propose to maintain the charity’s free reserves at a level which is at least equivalent to six months operational expenditure and three months as a minimum. The objective had been at the end of the last financial reporting period to increase reserves levels to an acceptable level as they were at an equivalent of only two months. This year the reserves have been increased to just over six months affording some time to re-stabilise the financial position of FVP after being impacted negatively by C-19.

End of Month Cash Balance

----- Start of picture text -----
200,000
150,000
100,000
50,000
0
-50,000 Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar
Actual Budget Variance Reserve 3 Reserve 6
----- End of picture text -----

Fig. 16 Levels of Charity Reserves at March 2021

Principle Source of Income

The principle source of income for FVP remains grant funding which is linked to predefined outcomes. Grants have been allocated by Contact behalf of The DfE, The Local Authority on behalf of the CCG and The Local Authority. The total grant income equates to 94% of the charity income up from 76%. The difference between the two would normally have been from fundraising and asset revenue. Such an over reliance on grant income is felt to be unsustainable. This is because in general most income from grants is for a maximum of a year only and has to be spent in the year in grant period in which it is received. The drop in income from other sources as demonstrated by the difference between grant income between 19/20 and 20/21 has meant that further risk has been introduced in the charity finances.

Page | 20

Registered Charity No: 1171389

Unrestricted income helps to increase reserve levels and enable expansion of the work of the charity.

----- Start of picture text -----
Total Income Main/ Savings Account -
1171389
2% 2% 0% [0% ] [2% ] 0%
Grants
Legacies
Donations
Events
Trips
Other
Caravan
Hall
94% Bank Interest
----- End of picture text -----

Fig. 17 percentages of different income streams for FVP (1171389)

Unrestricted and Restricted Income Percentages

----- Start of picture text -----
5%
Restricted
Unrestricted
95%
----- End of picture text -----

Fig. 18 percentage of income either restricted or unrestricted

Page | 21

Registered Charity No: 1171389

Although C-19 has had a negative impact on the income of FVP more grants have been made available to support charities at financial risk. FVP were able to secure a number of these to provide some financial short term stability. The C-19 grants secured have also meant that some of the LA funding could be saved and carried forwards to 2021 to 2022 to cover potential short falls. Funding is required to cover staffing and organisational running costs between grant programmes.

Fundraising and Donations

Donations have netted £4426.45 income which is marked decrease from approximate £18,000 raised in 2019/2020. This drop also takes FVP back to the level raised through donations and fundraising in 2018/2019 of approximately £4000.

Any fundraising is managed under an ethical fundraising policy held by the CIO and as such work relating to joint fundraising falls under this. To demonstrate best practice, the CIO is also self-registered with the Fundraising Regulator.

Expenditure

The majority of the charity expendtiure is from restricted funds from grants paid in year. Overall 96 % of expenditure was restricted. The majority of core costs fall into restricted funds expenditure with all staffing covered under restricted funds.

The majority of grant expenditure is set against pre-defined outcomes with specific outputs and measured against an outcomes matrix. The DfE grant although for a small amount is a receipted grant, where every receipt has to be allocated and spedning has to be strictly kept within predefined budget. The outcomes match the objects of the charity. Expenditure has been on providing families with access to information, advocacy, support and advice; therefore meeting the objects of the charity.

----- Start of picture text -----
Restricted and Unrestricted
Expenditure
4%
Restricted
Unrestricted
96%
----- End of picture text -----

Fig. 19 percentage of expenditure under restricted and unrestricted funds

Page | 22

Registered Charity No: 1171389

----- Start of picture text -----
Expenditure - 1171389
Fundriaisng/ Promotion
0% 2%
Staffing
9%
Print, Post, Stationary, Equipment
13% Utilities, Insurance, Building
0%
2% Caravan
6% 51% Volunteer/ Parent Expenses
9% Grants, Homnorariums, Donations
SEND Services
8%
Trips and Acticvities
Rent, Venue
----- End of picture text -----

Fig. 20 Overall expenditure across natural payment categories

----- Start of picture text -----
Restricted Spend
£90,000.00
Fundriaisng/ Promotion
£80,000.00
Staffing
£70,000.00
Print, Post, Stationary, Equipment
£60,000.00
Utilities, Insurance, Building
£50,000.00
Caravan
£40,000.00
Volunteer/ Parent Expenses
£30,000.00
Grants, Homnorariums,
£20,000.00 Donations
SEND Services
£10,000.00
Trips and Acticvities
£-
Axis Title
----- End of picture text -----

Fig. 21 Expenditure across budgets under restricted and unrestricted funds

Page | 23

Registered Charity No: 1171389

Further Details

  1. Caravan expenditure is higher than income so a deficit has resulted in caravan finances.

  2. Roughly 50% of all expenditure has been on staffing with all staffing time spent on meeting the objects of the charity.

  3. Staff turnover has been affected by grant specific work involving temporary contracts. The majority of those employed have been parent carers who volunteer extra time to the charity over their contracted hours of employment. All costs relating to employment are linked to grants.

Trustee Remuneration and Expenses

During the financial period 2020 to 2021, two trustees received remuneration for specialist work on behalf of the Clinical Commissioning Group (CCG) where the funding allocated was paid on behalf of the CCG.

Accounts Preparation

In line with the charity’s constitution and charity accounting guidelines as defined in CC15d ‘charity reporting and accounting: the essentials’ a decision has been take to prepare the accounts using a payments and receipts system (using natural categories)

Page | 24

Registered Charity No: 1171389

Statement of Accounts 2020 to 2021 - 1171389

Family Voice Peterborugh Family Voice Peterborugh Family Voice Peterborugh Family Voice Peterborugh Family Voice Peterborugh 1171389 1171389 CC16a
Receipts andpayments accounts
For the period
from		 1st April 2020 To 31st March 2021
Section A Receipts and payments
Unrestricted
funds		 Restricted
funds		 Endowment
funds		 Total funds Last year
to the nearest
£		 to the nearest £ to the nearest £ to the nearest £ to the nearest £
A1 Receipts
Donations, Legacies and Grants 4,426 177,572 - 181,998 197,196
Fundraising Events - - 204
Fees for Charitable Services 2,705 - 2,705 11,661
Hire of CommunityPremises 87 - 87 11,240
Hire of Caravans 3,697 - 3,697 15,693
- - -
Transfer into savings - - -
Interest 374 - 374 349
Sub total(Gross income for
AR)		 8,585 180,277 - 188,861 236,343
A2 Asset and investment sales,
(see table).
- - - -
- - - - -
Sub total - - - - -
Total receipts 8,585 180,277 - 188,861 236,343
A3 Payments
Cost of FundraisingEvents/ Promotion 2,623 - 2,623 2,569
StaffingCosts(wages, pensions,HMRC) 82,249 - 82,249 102,853
Print,Post,Stationary,Equipment 2,186 10,849 - 13,035 12,050
Utlilities, Insurance, Building Costs,
Repairs		 48 14,423 - 14,471 14,192
Caravan RunningCosts 2,703 7,606 - 10,309 21,058
Volunteer and Parent Carers
Expenses(childcare, travel, refreshments)		 104 2,388 - 2,492 8,891
Grants and donationspaid - - 26,200
Cost of SEND Services (training fees,
delivery costs)		 5 20,783 - 20,788 10,884
Costs of proving trips/ activities (coach
hire, entry fee etc)		 1,582 12,745 - 14,328 12,233
Rent/ Hire of rooms - - 4,290
Transfer to savings - - -
- - -
**Sub total ** 6,627 153,668 - 160,295 215,220
A4 Asset and investment
purchases, (see table)
- - - -
- - - -
**Sub total ** - - - - -
Total payments 6,627 153,668 - 160,295 215,220
Net of receipts/(payments) 1,957 26,609 - 28,567 21,123
A5 Transfers between funds - - -
A6 Cash funds lastyear end 58,461 3,151 - 61,612 35,997
Cash funds thisyear end 60,418 29,761 - 90,179 57,120

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Registered Charity No: 1171389

- COVID 19 Pandemic and Charity Impact

At the end of last reporting period FVP stated “During this reporting period the charity has entered in to unprecedented territory in light of the current global COVID-19 Pandemic. This has impacted on delivery of services funded and otherwise, staffing and volunteering, the financial position of the charity and also had a direct impact on the beneficiaries of the charity as a whole.”

Services

Much work was cancelled between April and July and many fees had to be refunded. After careful risk management and planning there was a move towards virtual working where feasible and a support phone number/ email address were utilised to provide sign-posting, answer queries and provide information to families. FVP also took up food support work and provide a number of families with food parcels and vouchers.

Assets

The community centre was shut effectively immediately which resulted in a direct loss of revenue and closure of services. All sessions providing direct support were cancelled as well. After careful consideration and assessment, it was deemed necessary to conduct remedial works to alter slightly the entry system so when possible the centre could be opened again.

Both caravans were also closed and any fees already secured had to be refunded to guest who had pre-booked breaks. The caravans remained closed for the majority of the season with a greatly decreased number of bookings possible. Fortunately the company who owned both caravan parks introduced a refund system and recompensed owners for loss of the service, which meant site fees that had already been paid, were reimbursed minus some admin fees.

Staff and Volunteers

FVP were unable to furlough any staff due to all roles being funded via public funds and there was a temporary move to full home-work which proved extremely difficult for the team for a number of reasons. It was decided after careful consideration and in line with government guidance to allow a small team to work from the office on a rotational basis. All volunteer initiatives with BGL and the Rotary club were placed on hold as well.

Funds also had to be sourced to furnish those who were home/ remote working with suitable equipment such as laptops and headsets, which placed extra financial burden on the charity. There was also some concern about how people would generally be supervised and supported whilst working remotely and the team did report feeling isolated.

Financial Stability

The pandemic had direct impact on the immediate cash-flow the charity between March and June and then into as far as September. Losses through the caravan and centre closure and cancellation of events created an initial a net loss of approximately £10,000. By September despite securing a handful of C-19 specific grants the forecast was potentially damaging enough as to suggest the closure of FVP completely. Without successfully securing a Lottery C-19 grant totalling £50, 220 with the support of a grant writer FVP would have closed by February 2021. The grant and then a few further C-19 grants and donations provided enough

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Registered Charity No: 1171389

income to stabilise the accounts and move to actually ending the financial year in a much stronger position.

Beneficiaries

FVP have continued to gather information from parent carers as to how C-19 and the associated three lock downs has affected them and fed these views to the Local Authority who have continually looked at what measures can be put in place to provide support differently. Key themes identified impacting families are:

  1. Increased anxiety.

  2. Increased behaviours that challenge.

  3. Financial worries.

  4. Feelings of isolation.

  5. Difficulties in finding enough food or having the opportunity to go and buy food.

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Registered Charity No: 1171389

Forward Plan

After careful risk assessment and completion of a SWOT analysis areas for development relate to sustainability and capacity. Work has been identified in relation to marketing, fund raising and increase the charity work force. These are subject to change due to the ongoing pandemic.

Short Term Goals

Over the coming year (year 4 of FVP’s plan) FVP will:

  1. Continue to utilise virtual working, recording of sessions and signing to make them more accessible and take account of social distancing measures Look to recruit more volunteers to increase capacity

  2. Respond to emerging need and research concerns/ issues and find solutions to inform participation work

  3. Staff review and capacity assessment

  4. Continue the development of work identified in the marketing strategy for promoting use of assets

  5. Review trustee skills and training, consider widening membership

  6. Secure the next stage of lottery funding

  7. Look to develop better marketing of the community centre and find ways to attract new regular user groups

  8. Look to market the caravans differently and maximise income from a wider range of users.

  9. Continue to identify and target potential corporate partners matched to services (events, caravans, centre etc.) based on changed landscape

  10. Revisit and review schools engagement work based on new ways of working under C- 19

  11. Continue and expand on virtual work with seldom heard community leaders, and parent carers.

  12. Review and continue to deliver and adapt as required the food support programme to reach a wider number of families

Long term goals

Over years 5 to 7 of FVP’s longer term plans:

  1. Increase our train the trainer capability

  2. Identify opportunities for caravan sponsorship

  3. Continue with marketing to increase membership

  4. Review and develop next five-year business plan.

  5. Explore and implement ways of making our property carbon neutral, and using environmental ways to maximise our efficiency

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Registered Charity No: 1171389

CHARITY COMMISSION FOR ENGLAND ANO WALES Receipts and payments accounts CC16a For the ppriod from To Section A Receipts and payments Unrestricted lunds Restricted funds Endowment lund$ Total fuiids Last ycar tr•thè n&4rèSt ttsth• ntrAr8St£ tOth& neJrBste totho D•arest£ Aq Receipts Donaiiofts, Le9￿5 artd Gonis 4.426 177.572 181.998 197.196 204 11,fj61 11.240 1S.693 Fees foi Chsfflab￿ Hiie ol Communrty PiÈrn15e5 18 of CaTavaD$ 2,705 2,705 87 3,697 3.697 TransferiThto Say￿9$ Interest 374 374 349 tota ross income or AR) &58S 180,277 23fjJ43 A2 Asset and investsnent sales, (see table). Totsi rèceipts lJ8.861 A3P ments Cosi ¢1 Fvrtdraising Eveni¥ Promo1￿n sla￿1￿9 Cosis Iwa9gs. P￿￿￿$. HNIRCI Pnnt. Pusl. Slationary. Equipmenl LA1￿11￿5. ID5uiaTbre. Building Ctssts. REpEirS 623 2,$69 102,BSJ 12.050 B2,249 10.849 •2,249 13.036 2.186 14.423 7.606 14A71 10.309 14.192 21￿58 CE¥av*n Runniny CDSts Volunleei and ParentCafÈrS Ex 5eslthildcaie. travd. reltB8hmentS Granl5 don￿10￿9 p&id Costol SENO Setyices Iiraniog lee5. C05t5 Costsol proving triwactiviues fee etc Renv Hireof room$ Tr8nsferio 2,703 104 2.388 2A92 8.891 26.200 20,713 20,788 1,582 12,745 14,328 12,233 4,290 Sub total A4 Asset and investment urchase5 see table Sub total Totalpoyments 6,627 153.668 180.296 21S.220 Net ofrecetpts/(payments) A5 Transfers btheen funds A6 Cash funds last year end Cash funds this year end 1,95 26, 28,56 21,12 29.761 9Q.179 $7.120 CCXX Rl arLounts ISSI 21m412021

Section B Statement of assets and liabilitles at the end of the period Llnresincied funds lonearest£ Restrlcied funds to nèArest£ Endowment funds Categtsrle$ DÈto11$ 31 Cash funds PAfAn Account 12,080 Saviry$AcMuffl 59A28 Total cash funds 71,488 18,691 1gthbnreswiih ry.15 8n¢ paymeD15 Unrestrict lunds to n0arstE Restricted funds to nèare6t£ Endowment funds Detalls to nèare5tÉ B2 Other monetary assets Fund io 45setb•lon Dètai15 Costlopvon•ll eurr•nlvalu onal 83 Investment assets Fund to which 4SSEtbelDn Unlèslllcied Oel8ils Twocaravans Sitedaiskegnessa C05llopUonall Curr•nt val B4 Assets retalned for the charity's own use Compthgr$ and Oih•rEquipmeni Reritted Fumitufe. Fixtule$ and Frtinus Unieslncied Communrty Cenlle Unieslllcled Fund tCwhlch relatws Amountdue nal Wh*n due tional 17 April 2021 Details siaNwages. Peng￿nts, HMRC Costs B5 Llabllltles RESIn￿ed CartvAn &1 Unre5tnthd onl￿￿9 Ce￿1? ￿1￿leS Rest OngoiTry Svjnèd by one or Irusiees on behallol 811 Ihe trJsle¢s Signature Print Narne Dale of roval cQ6 CCXX R2 8ccounts ISSI 2110412021

Independent examiner's report on the accounts

Section A Independent Examiner’s Report

Report to the trustees/ Charity Name members of Family Voice Peterborough

On accounts for the year March 2021 Charity no 1171380 ended (if any)

Set out on pages

(remember to include the page numbers of additional sheets)

Respective responsibilities of trustees and examiner

The charity's trustees are responsible for the preparation of the accounts.

The charity’s trustees consider that an audit is not required for this year under section 144 of the Charities Act 2011 (the Charities Act) and that an independent examination is needed.

It is my responsibility to:

Basis of independent examiner’s statement

My examination was carried out in accordance with general Directions given by the Charity Commission. An examination includes a review of the accounting records kept by the charity and a comparison of the accounts presented with those records. It also includes consideration of any unusual items or disclosures in the accounts, and seeking explanations from the trustees concerning any such matters. The procedures undertaken do not provide all the evidence that would be required in an audit, and consequently no opinion is given as to whether the accounts present a ‘true and fair’ view and the report is limited to those matters set out in the statement below.

Independent In connection with my examination, no matter has come to my attention examiner's statement (other than that disclosed below *)

  1. which gives me reasonable cause to believe that in, any material respect, the requirements:

  2. to keep accounting records in accordance with section 130 of the Charities Act; and

  3. to prepare accounts which accord with the accounting records and comply with the accounting requirements of the Charities Act

  4. have not been met; or

  5. to which, in my opinion, attention should be drawn in order to enable a proper understanding of the accounts to be reached.

  6. Please delete the words in the brackets if they do not apply.

Signed:

Date: 19[th] May 2021

Name: Jonathan Lewis

Relevant professional Chartered Institute of Public Finance and Accountancy (CPFA)

IER

March 2012

1

qualification(s) or body (if any):

Address: Cambridgeshire County Council Box SS1210, Shire Hall Cambridge CB30AP Section B Disclosure

Only complete if the examiner needs to highlight material problems.

IER

March 2012

2

Give here brief details of None identified. any items that the examiner wishes to disclose .

IER

March 2012

3