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## **TRUSTEES’ ANNUAL REPORT** 

**1[st] April 2021 – 31[st] March 2022** 

_Celebrating 26 Years of Helping to prevent homelessness_ 

**The Office 2[nd] Floor, The Hub, Easton Street, High Wycombe, Bucks, HP11 1NJ** 

**EMAIL:  info@wycrent.org.uk TELEPHONE: 01494 528557 www.wrdgs.org.uk** 

**Registered Charitable Incorporated Organisation - No. 1171222** 



## **1 Objectives and Activities** 

The Wycombe Rent Deposit Guarantee Scheme (WRDGS) is a charity set up for the relief of poverty amongst people who are homeless or inadequately housed in the Wycombe District area.  The Scheme provides guarantees for rent deposits, and other assistance on behalf of said persons who are in need of accommodation and who would otherwise be unable to secure accommodation in the Wycombe District. 

The Scheme meets its objectives by: 

**1.** Providing a Guarantee as an alternative to the cash deposit normally required by a landlord to secure a tenancy. The landlord can claim against the guarantee if he would be entitled to make deductions from a pre-paid deposit.  This can help those who are able to pay rent, for example if they qualify for Universal Credit Housing Costs, but who cannot afford a deposit. 

2. Maintaining and sustaining existing tenancies by liaising with tenants, landlords, benefits agencies and other support bodies to pre-empt and address issues threatening a tenancy. 

3. Giving free, confidential advice on housing-related matters. 

## **2 Background** 

The early planning stages of the Scheme were started in 1995 by a partnership between the members of The Wycombe District Council Housing Forum and The Source Group - a lay ecumenical Christian covenant community based in High Wycombe. 

The Charity was registered in 1996 as a charitable trust but converted to being a Charitable Incorporated Organisation (CIO) for the year 2017-18. The charitable objects, staff and trustees remained the same but a CIO is the recommended legal structure for a small charity like WRDGS. 

At WRDGS’ inception it was agreed that Wycombe District Council (WDC) would provide an annual grant to pay for on-costs (the costs of employing staff), the churches of High Wycombe would contribute towards running costs and The Guinness Partnership Limited would set aside £30,000 to cover the guarantees. 

WRDGS applies for an annual grant from the Council (which is now Buckinghamshire Council as it replaced Wycombe District Council and other district councils in 2020). The Council grant no longer fully covers on-costs so the Scheme has to raise money from other grants, donations and fund-raising activities. 

## **3 Achievements and Performance** 

In 2021/22 we celebrated **26** years of helping to prevent homelessness in Wycombe District. Our 2 members of staff provided highly specialised advice via 470 calls or meetings with clients. Some of these clients only contacted the Scheme once, whilst others are contacted on a weekly basis. We housed **27** households with **9** different landlords.  Utilising our tenancy support service, most of our clients have renewed their tenancies without a guarantee being required, indicating that our landlords consider them to be reliable tenants. 

We helped **18** households rescue their tenancies and **52** households to sustain their tenancies, thus preventing them from becoming homeless. Thanks must go to Bucks Council’s Wycombe Housing Benefit Department for providing advice and Discretionary Housing Payments, and also to the 



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Wycombe Homeless Connection Housing Legal Clinic. We have provided specialist benefit and housing advice for this project over the last year. 

This has been another challenging year. However, we have continued to work in partnership with Buckinghamshire Council, Wycombe Homeless Connection and Connection Support, to help clients move on from temporary accommodation provided during the pandemic, into local hostels and then into private sector accommodation. We have helped with upfront costs and repaying previous rent arrears, to enable access to hostels. We provided rent in advance covered deposits required by private sector landlords. 

We have had no claims against our guarantees this year proving that, with our help, our tenants are reliable and manage their finances well. 

As we offer local landlords a free professional service (the Operations Manager is a Fellow of The National Association of Estate Agents) they continue to house our homeless clients. 

## **4 People Helped by the Scheme in 2021-2022** 

By the end of 2021/2022, the Scheme had **HOUSED** 1702 households, a total of 1875 adults and 756 children housed.  Of these, 27 households (27 Adults and 0 children) were new to the Scheme and 7 households (9 Adults and 0 children) renewed their tenancies with the help of the Scheme. By the end 2021/22, the Scheme had **RESCUED** 663 clients’ tenancies. Of these 18 were new in 2021/22.  We have also helped to **SUSTAIN** 52 tenancies in order to keep clients in their accommodation who would have been at risk of becoming homeless. 

The figures below show breakdowns by household type and ethnic origin of people housed and advised by the Scheme this year. 

## **HOUSED HOUSEHOLD BREAKDOWN** 

Couples                                             03 Families                                             00 Single Females                                  03 Single Males                                      21 Single-Parent Families                      00 

|**Ethnic Breakdown of Clients Advised**||
|---|---|
|**White**British<br>European<br>Irish<br>Any other Background|**119**<br>**24**<br>**01**<br>**00**|
|**Black**British<br>European<br>Caribbean<br>African<br>Any other Black Background|**23**<br>**00**<br>**10**<br>**08**<br>**01**|
|**Asian**British<br>Indian<br>Pakistani<br>Bangladeshi<br>Chinese<br>Any other Asian Background|**04**<br>**00**<br>**19**<br>**01**<br>**01**<br>**00**|
|**Mixed**White and Black British<br>White and Black European<br>White and Black Caribbean<br>White and Black African<br>White and Asian<br>Any Other Mixed Background|**01**<br>**00**<br>**00**<br>**00**<br>**00**<br>**00**|
|**Other Ethnic Groups**|**01**|
|**Other**Not known/Prefer not to say|**257**|





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## **2021-22 SCHEME APPLICANTS – REASON FOR HOMELESSNESS** 

Overcrowded Poor conditions Other reason Refused/not known Loss of tied accommodation Evicted from hostel Move on from hostel WHC night shelter NFA/sofa surfing Sleeping rough Intentionally homeless Leaving hospital or prison Leaving N.A.S.S. Housing End of AST Rent arrears Mortgage arrears Harrasment/domestic violence Relationship breakdown Relatives/friends can't accommodate Parents can't accommodate 0 20 40 60 80 100 120 140 

## **The following case studies are based on real people, although names and details have been changed to preserve anonymity. Much of the work that we do is more complicated than simply housing someone…** 

Mel was a long-term rough sleeper who, due to the Government’s COVID-19 “Everyone In” initiative, was placed in temporary housing. She had been offered a permanent job, but this was subject to her having permanent accommodation. We found her an affordable property that was close to her prospective employer. We paid her first month’s rent in advance, covered her deposit and helped her find furniture. She then started work and has already been promoted. 

Several years ago, we housed Kevin, who was a client with numerous health and mobility issues. We continued to support him and liaised with Social Care who arranged various adaptations to the property, but his health deteriorated and the property was no longer suitable. We referred him to a local charity who have provided him with a lovely ground floor property. His previous landlord was so pleased with our service, that he has asked us to find another tenant for him, which meant we could house another homeless client. 

2 years ago, we helped Louise repay her previous arrears at a local hostel. This enabled her to move back in and be supported on her addiction recovery journey. Having now been sober for 18 months, we helped her find affordable accommodation with a local landlord. We paid her first month’s rent in advance, covered her deposit and helped her engage with a local job club. Her landlord was so pleased with her that he has given her a job and offered her a larger property at a cheaper rent. 



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## **5 Organisations who referred Clients to WRDGS during 2021-22** 

Buckinghamshire Council Housing Options Team 

Buckinghamshire Council Customer Service Centre 

Buckinghamshire Social Care Connection Floating Support – Bucks Citizens Advice Bureau Chiltern Adult Mental Health Team H.M. Prison & Probation Service GP Surgeries Job Centre Plus Oasis Partnership Old Tea Warehouse Padstones Private Sector Landlords P3 Housing Support Service Saunderton Lodge Thames Valley Police Wycombe Homeless Connection Wycombe Women’s Aid YMCA Youth Enquiry Service 

## **6 Financial Review** 

## **Guarantee Funds** 

In the 2021/22 financial year the total value of new guarantees written by the scheme was £2,870.74. 

By the end of 2021/22 the total value of Guarantees written by the Scheme since its inception was £ 420,237.93 with a total claim pay out of £4,863.26.  This makes the Scheme’s average claim rate 1.16% 

## **Review of the Charity’s Financial Position at the end of the Period** 

During 2021-22 the Scheme’s operation was financed by: 

- a revenue grant from Buckinghamshire Council 

- a grant from Callingham Foundation (Bekonscot) 

- a grant from the Penn Trust 

- Buckinghamshire Council Lottery 

- St Peter’s Church Loudwater 

- Private donors 

- At the end of the year, a grant was received from the National Lottery Community Fund which will be used in 22-23. 

WRDGS has the following funds ear-marked for specific uses. These are documented on the Balance Sheet of the annual accounts. 

- a) Unrestricted fund holding grant from Bucks and Oxon Single Homeless Group (BOSH) for rent in advance for single homeless people: £123 left in this fund at the end of the year. 



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- b) Restricted fund holding grant from Deposit Protection Service for general rent in advance payments: £978 at the end of the year. 

- c) Restricted fund holding grant for Buckinghamshire Council Grant Scheme to assist single people to move on from temporary and hostel accommodation (eg. money for deposits, rent in advance, arrears payments). 

This fund was set up in 2018-19 as a result of receiving a grant of £20,000 from Wycombe District Council for this purpose. This fund was topped up by a further grant of £20,000 from Wycombe District Council in 2019-20 and a further £10,000 from Buckinghamshire Council in 2021-22. £4,449 remained in the fund at the end of the year 21-22. 

- d) Fund from Unspent Councillors’ Ward Budgets to be used on office furniture and promotional materials for publicity and fundraising: £11 remaining at the end of the year. 

## **Funding for the Future** 

It is estimated that WRDGS will need £81,300 to run during the year 2022-23 (including money required to top-up its statutory liabilities for possible redundancy and sick pay). 

Before the end of 2021-22, WRDGS had secured a grant from Buckinghamshire Council of £62,500 for 2022-23. 

- £17,175 of unrestricted funds was brought forward into 2022-23 from 2021-22 

Further funds will be raised from donations from local churches, private donors and grants. 

WRDGS was noted as a key partner in Wycombe District Council’s Homelessness Strategy and has collaborated with Buckinghamshire Council as it did with Wycombe District Council. 

## **Policy for holding reserves and amounts at end of 2021-22** 

WRDGS has the following reserves: 

- Liability for Statutory Redundancy Pay if staff had to be made redundant: £28,547 

- Liability for 6 months’ Statutory Sick Pay for one member of staff:  £2,535 

- Money from Guinness Partnership’s reserve for guarantees: £2,000.  (Guinness Partnership Ltd holds a further £28,000 for guarantees in its bank account) 

## **7 Structure, Governance and Management** 

WRDGS is a Charitable Incorporated Organisation (CIO) whose governing document is a constitution.  As well as individual people applying to be trustees, the following organisations can nominate trustees for the charity: 

- Buckinghamshire Council, 

- Guinness Partnership Ltd., 

- Churches Together High Wycombe, 

- The Youth Enquiry Service, 



7 

- The Citizen’s Advice Bureau. 

The Scheme is managed by a steering committee comprising the trustees, its two members of staff and a member of Buckinghamshire Council Housing Benefit Department. 

## **The Scheme’s Steering Committee during 2021-22** 

**Catriona Plummer** Trustee nominated by Churches Together High Wycombe (Chair of trustees) **Cllr. Paul Turner** Trustee nominated by Buckinghamshire Council (Treasurer) **Robert Thoms** Trustee – resigned in December 2021 **Nancy Bradshaw** Trustee **Clive Bradshaw** Trustee **Eddie Maguire** Trustee **Linda Dean** Housing Benefits Advisor **Phil Thomas** Operations Manager (paid member of staff) **Tracey Thomas** Client Servicing Officer (paid member of staff). 

The trustees would like to thank the following people who donated their services free of charge: 

**Anthony Pearmain** – Web site design and IT Consultant @ StratMetrix 

**Sharon Marshall -** Keeping Books 4 U 

**Steven Potts –** Independent Examiner of End of Year Accounts 

We are very grateful to our many donors during 2021-22 who continued to support us in spite of the difficulties arising from COVID19 restrictions. 

## **8 Future Aims of the Scheme** 

- To recruit more accommodation providers. 

- To secure permanent long-term funding to ensure a more secure financial position. 

- To improve the conditions in private rented accommodation, especially Houses of Multiple Occupation, by ensuring that reasonable standards are met. 

- To recognise that, when seeking accommodation, certain groups and individuals are discriminated against and to oppose such discrimination. 

- Through good management to maintain our low claim rate. 

- To strive to improve our service. 



THE WYCOMBE RENT DEPOSIT GUARANTEE SCHEME
STATEMENT OF FINANCIAL ACTIVITIES FOR THE PERIOD ENDED 31st March 2022
Totsl
Total
314lar-22
31-Mar-21
INCOME AND EXPENDITURE
Note
INCOME
Donations
BC Grant
Other Income
COIF Deposit Interest
Bank Interest
Gift Aid Tax Refund
TOTAL INCOME
13,897
62,500
18,798
62,500
10.000
12
32
95
91,438
48
76,451
EXPENDITURE
Salaries & On-costs
Printing. Postage & Stationery
Telephone I IT
Travel & Parking
Subscriptions
Bank Charges
Rent
Insurance
PPE Equipment
Miscellaneous
70,717
27
1,020
252
280
192
3.600
965
83
168
77,304
88,292
208
1,183
241
265
76
3,600
903
315
66
75,148
NET SURPLUS (LOSS) FOR THE YEAR
The notes on page 3 and 4 fonn part of these accounts.
Page 1

THE WYCOMBE RENT DEPOSIT GUARANTEE SCHEME
BALANCE SHEET AS AT 318t March 2022
Noto
31-Mar-22
31-Mi
CURRENT ASSETS
Cash at Bank
COIF Deposil
BOSHIOPS Account
Debtors & Prepaymentg
42,032
10,000
5,550
43,735
10,000
8,587
10111
57,582
62,322
CURRENT LIABILITIES
Creditors & Accruals
1,764
1,764
1,858
1,858
NET CURRENT ASSErs
55,818
NET ASSETS
55,818
FUNDS
Guiness Restricted Fund
Redundancy Reserve
SSP Reserve
DPS Fund
BOSH RIA Fund
BC Fund
BC Cllr Funds x2
Unrestricted Reserves
2,000
28,547
2,535
978
123
4,449
11
10
12
13
17,175
55,818
Approved by the Board of Trustees on .Y. -.lp ..2Land signed on its behalf by
Chairman
Page 2
The notes on pages 3 and 4 fomi part of these accounts.

THE 7HYCOIABE RENT DEPOSIT GUARANTEE SCHEME
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CHARITY COMMISSION
FOR ENGLAND AND WALES
Independent examiner's
report on the accounts
Section A
Independent Examiner's Report
Report to the trusteesl
members of
WYCOMBE RENT DEPOSIT GUARANTEE SCHEME
On accounts for the year
ended
2022
Charlty no
lif any)
1171222
Set out on pagès
I report to the trustees on my examination of the accounts of the above
Charity {'th8 Trust'l for the year ended 31103 12022.
Responsibilities and As the charity trustees of the Trust, you are responsible for the preparation
basis of report of the accounts in accordance with the requirements of the Charities Act
2011 {"the Act").
I report in respect of my examination of the Trust's accounts carried out
under section 145 of the 2011 Act and in carrying out my examination. I
have followed Ihe applicable Directions given by the Char*ty Commission
under section 145(5)(b) of the Act.
I have completed my examination. I confirm that no material matters have
come to my attention {
") in Connection with
the examination which gives me cause lo believe that in, any material
respect:
Independent
oxaminer's statement
In acco
an
the Act or
I have no concems and have come across no other matters in connection
with the examination to which attention should be drawn in order to enable a
proper understanding of the accounts to be reached.
Please delete the words in the brackets if they do not apply.
Signed:
Date:
Name:
EVEN
Relevant professional
qualification{s} or body
(if any}:
Address:
Is
P/
IER
October 2018

Section B
Disclosure
Only complete if the examiner needs lo highlight matters of concern (see CC32,
Independent examination of charity a¢￿unts.. directions and guidance for
examinèrs).
Give here brief details of
any items that the
examiner wlshes to
disclose.
IER
October 2018