2022-03-31-accounts - Huddersfield Samaritans

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HUDDERSFIELD SAMARITANS ANNUAL REPORT2021/22 e'feknere We're h tolls.

HUDDERSFIELD SAMARITANS 2021/22

HUDDERSFIELD SAMARITANS, 14, NEW NORTH PARADE, HUDDERSFIELD HD1 5JP REGISTERED CHARITY 1171206

HUDDERSFIELD SAMARITANS SHOP 144, WESTBOURNE ROAD, MARSH, HUDDERSFIELD HD1 4LF

Director’s Report	p2
Treasurer’s Report	p4
Trustees Who Have Served	p6
Shop Report	p7
Recruitment and Selection Report	p8
Training Report	p10
Continuous Development Report	p11
Outreach Report	p12

HUDDERSFIELD SAMARITANS 2021/22

DIRECTOR’S REPORT

This year has been a year of change as we have started to form a new normality after the pandemic. Mary, our former director, who had guided us through the pandemic and ensured that we were all safe on shifts, had to step down early from her role as director. I stepped in to the role as acting director at last year’s AGM and with a new team of deputy directors and a new trustee committee, comprising of experienced and new people. We worked hard to build on Mary’s work but trying not to commit to anything that would become an obstacle to the new director.

In the end, I was selected as the new director and I want to thank the volunteers who worked on the selection process led by Mat. At this point, our long serving secretary Ann stepped down after decades of amazing service to the branch. Sophie, our vice director, stepped down as she came to the end of her term as a trustee. Sophie had done so much work guiding the branch through transitions. We are immensely grateful for all her work and are so happy that she is staying with us as a listening volunteer and member of the volunteer care team. Three former listening volunteers, Cath, Christine and Glennys came aboard as co-opted trustees to bring some vital

HUDDERSFIELD SAMARITANS 2021/22

experience to the team. The hard work of the trustees and deputy directors cannot be stressed enough. I want to thank Alison, Cath, Christine, Clare, Fam, Glennys, Leonie, Loretta, Michelle, Rich, Richard 1404, Shagufta, and Tim. Additionally, Sue’s dedication to supporting our volunteers through her amazing team is appreciated by all of us.

This year, as you can read in the report, the team at our shop have been working amazingly hard. Emma, supported by Kath, have steered the shop very effectively dealing with lots of different challenges throughout the year. It was wonderful to have some of our shop volunteers at last year’s AGM and are looking forward to seeing even more of the team this year. We hope as we get more social events going throughout the coming year that shop volunteers, listening volunteers and support volunteers will be able to get together so can all get to know each other.

It is has been great to see many of our support volunteers out in the community as part of the outreach team. As you will read in Michelle’s report, we have leapt at the chance of getting out in Kirklees and hope to continue this in the coming year as we develop plans to work with the Gypsy and Roma community with our colleagues at LeedsGate, consolidate our efforts to support the Ukrainian community, and help local groups who are preparing to support the people of Kirklees with the cost of living crisis.

One of the biggest challenges to us at Huddersfield Samaritans is increasing the number of volunteers. This will be a major focus of the next couple of years as we aim to support more people who need someone to listen. We are trying hard to increase our night time availability at Huddersfield to contribute to the national 24/7 commitment. Thank you to everyone who has stepped up and done more night shifts this year.

Finally thank you to all our volunteers. You are totally amazing in the support you give to people who are feeling isolated and need a listening ear. Whether you are raising money to facilitate this at the shop, selling books, supporting efforts to make people more aware of our service by going out into the community, ensuring the charity can function as a trustee, looking after the buildings, listening on the phone, responding to emails or supporting people through online chat - you are saving lives and making people feel less alone.

Richard Woffenden, Director

We received a generous donation of £26,500 from Network Rail linked to Felix the Huddersfield Station cat. This contributed to the overall increase in donations of £19,000. Overall income was up by £28,800 which was due to the shop takings this year being nearly twice 2020/2021 and the

Expenses

Fameeda Ahmed, Treasurer

HUDDERSFIELD SAMARITANS 2021/22

		HUDDERSFIELD SAMARITANS	HUDDERSFIELD SAMARITANS	HUDDERSFIELD SAMARITANS

	STATEMENT OF FINANCIAL ACTIVITIES


		For the year ended 31 March 2022




					2022		2021

			Unrestricted funds			Unrestricted funds

				£		£

INCOME AND EXPENDITURE

Incoming Resources

Donations and Fundraising				26,751		7,193
Incoming Resources from Operating Activities				53,908		27,445
Covid funding				2,667		19,872
Investment Income				7		20


Total Incoming Resources				83,333.13		54,529


Resources Expended

Direct Charitable Expenditure				4,853		3,378
Fundraising Costs				22,545		19,151
Management and Administration				49,804		41,154


Total Resources Expended				77,202		65,979


NET INCOMING RESOURCES FOR THE YEAR				6,131		(11,449)

Balance brought forward				370,617		382,066


BALANCE CARRIED FORWARD				376,748		370,617

HUDDERSFIELD SAMARITANS 2021/22

TRUSTEES WHO HAVE SERVED

Director	Richard Wofenden	(Acting from October 2021 until May 2022)
Vice Director	Sophie Millington	Until May 2022
Secretary	Ann Hunter	Cath Horn (Co-opted and Acting Secretary from May 2022)
Treasurer	Fameeda Ahmed
Trustee	Alison Chown
Trustee	Cecile Gennevieve
Trustee	Richard Holliday
Trustee	Clare Townend
Trustee	Tim Varga
Trustee	Christine Pickavance	Co-opted May 2022
Trustee	Glennys Scrivener	Co-opted May 2022

HUDDERSFIELD SAMARITANS 2021/22

SHOP REPORT

We have had another good year at the shop. All the hard work from everyone is paying off. We are up an amazing 18% on our shop takings which is brilliant!!

We still have plenty of stock left from when covid hit and everyone had a clear out, in fact one of our attic rooms is still full and this will hopefully see us through for quite some time.

Our shop windows have been eye catching again, we now have our halloween display attracting the locals. The shop floor has been continually praised for how nice it always looks and we now have our changing room back after the covid restrictions have eased.

All in all its been a good year!

Emma Bowker, Shop Manager

HUDDERSFIELD SAMARITANS 2021/22

RECRUITMENT & SELECTION REPORT

This year, we have returned to a more normal way of working in Recruitment and Selection. After a year of interviewing entirely by Zoom, we are now running a hybrid system, mainly interviewing by Zoom but also offering interviews in the branch. The advantage of this is that we can better suit the needs of interviewers and applicants alike.

In another step towards “normality”, we have recruited for three training groups this calendar year and so have reduced the waiting list significantly.

In the year April to April, the numbers selected for training were:

12 for April

10 for January

(14 for April 2022)

R & S has continued to be supported by the regular team, but we are always happy to train new volunteers, either at regional level or online. We have a good induction system, which allows volunteers to observe interviews before taking a more active role.

Thanks go, as usual, to our willing band of volunteers, which has comprised

Alison

Christine

Clare

Loretta

Margaret

Mary

HUDDERSFIELD SAMARITANS 2021/22

Richard

Joanna

Michael

Sophie.

Please do drop me an e-mail if you would be interested in joining the team.

We are looking forward to another productive year.

Loretta Gibbons

Deputy Director- Recruitment & Selection

HUDDERSFIELD SAMARITANS 2021/22

TRAINING REPORT

2021/22 was again undoubtably another exceptional year for the Huddersfield training team

The team saw many changes not least the departure of Stuart not only from the training team but also Samaritans and Punch taking a step back as Deputy Director of training - big shoes to fill and we need to express our gratitude and thanks for a job well done by Punch for many years.

A fresh start for the team in me being asked to take on the role of DD for training and starting to build a new team but also the great news we could re start face to face core training. A couple of weeks before we were due to start with our first group we were notified of an updated programme for core training but with a week’s grace we managed to get our heads round the programme with 12 new volunteers.

I welcomed Julie and Sam to join me to form a new Core training team and later in the year Mark 1423. Julie, Sam and Mark are such naturals and we have really enjoyed working together as a team. Natalie and Alastair have continued to do sterling work with the embedded training and I am grateful and thankful to them for simply just getting on with it and giving me the time to settle into my new role.

Another first for us was delivering the training in a new venue The Mission, the room there has been wonderful still allowing us to social distance in the early months of the year. We have so far completed core training with 2 groups of new Samaritans and although covid has still at times provided its challenges I think we are getting to grips with the updated training modules. October sees us starting with a new cohort and Carol 1406 joining us as another trainer.

I also want to say a big thank you for our skills practice team: Michael, Michelle, Jan, Rich, Kay, Richard, Terry and Shagufta thank you so much for your support it really is much appreciated and we look forward to working with you again. Thank you to Julie, Sam, Mark, Natalie and Alastair you have been fantastic giving up more of your time to do this role . I look forward to us training our next group and beyond.

Clare 1409, Deputy Director for Training

HUDDERSFIELD SAMARITANS 2021/22

CONTINUOUS DEVELOPMENT REPORT

Although we are considerably less hampered by restrictions than we were this time last year, the trend of rolling out training via SamsHome has continued and there have been additional modules to complete this year, including a Safeguarding update, GDPR and Applying our Key Policies.

We held our first whole branch face-to-face training since before Covid at last year’s AGM, with a module on ending calls. Further virtual and in-person training has also been offered for specific roles in the Branch, such as Leader, Mentor, ESOS/ESOB to enable people to support Outreach activities.

As we now have a regular, weekly Online Chat shift and are looking to expand when we can offer this, volunteers are encouraged to complete the Online Chat Digital Topic, as well as undertaking skills’ practice with a fellow volunteer. If you’d like to get a head start on this, feel free. On completion of the online topic, please let Amy or Alison know, as they are leading the rollout of Online Chat and co-ordinating skills’ practice.

Other recently uploaded courses which you might find of interest include: Making Prison Calls Better, Self-Harm and Mental Health.

Please feel free to browse the packages available and to complete any which take your interest; also to suggest any areas in which you would be interested in completing training. Likewise, if you feel that you would like to help deliver training, please get in touch. You would be most welcome.

Loretta Gibbons/Cecile Gennevieve

Deputy Directors – Continuous Development

To access the training area, go to SamsHome and click Online Tools. Under the section we use on shift (E-mail, E-log and Link), you will find Learning. The section My Learning suggests packages which might be appropriate to any roles you hold within Samaritans. The Learning Catalogue then has a list of everything available.

HUDDERSFIELD SAMARITANS 2021/22

OUTREACH REPORT

September 2021 saw the long-awaited return of our rich outreach programme, which had almost completely stopped during the pandemic. To begin we ran events at Huddersfield train and bus stations aimed mostly of raising awareness of our work amongst commuters. The simple act of handing out Samaritans-branded pens and cards means that thousands of local people know how to contact us when they feel the need to talk.

We have been very busy since and a wide range of activity followed, including:

o Honley Show – this gave some of our volunteers the opportunity to hear first-hand from some members of the public how Samaritans had helped them in the past.

o Happy Tails in Lindley – our first presence at a fun local dog (and well-behaved owner) event.

o Memorial Event at Upper Batley High School - this was organised by the West Yorkshire Suicide Bereavement Service. It gave us an opportunity to meet other organisations that share our aim to reduce instances of suicide.

HUDDERSFIELD SAMARITANS 2021/22

o Brew Monday at Huddersfield Railway station and Bradford Interchange - our

flagship annual event in coordination with Network Rail. As ever, our tea bags and chat proved incredibly popular amongst commuters.

o Mental Health Awareness Event at Wilton Park in Batley organised by Kim Leadbeater MP - our contact details now feature in a leaflet distributed locally, which aims to inform people about the work of organisations that can help them when they are struggling mentally.

o Young Farmers’ Rally in Thirsk – another great day cementing relationships and raising awareness. Our new little Samaritan’s mascot – Josh's dog - even made an appearance and got lots of attention from attendees and volunteers.

HUDDERSFIELD SAMARITANS 2021/22

o The Great Yorkshire Show –with around 100,000 visitors we took advantage of the opportunity to talk to lots of people about the Samaritans. We were there with other branches from across the region – a fabulous joint effort.

o Emley Show – the sun shone for us and the 10,000 plus visitors. We even got a few potential volunteer enquiries.

o Let’s Unite Family Fun Day in Saville Town – A wonderful day when we met some amazing people including Brilliant Reads and the amazing calligrapher Qalam Tracings, who donated two beautiful pieces of calligraphy that are now proudly displayed on our branch wall.

o Sarah Millican at Huddersfield Town. Sarah is a great supporter of the Samaritans and allows all branches the opportunity to fundraise when she is in their town. We were delighted to raise a total of £835 for our branch on the night.

o 'A Sam's Cafe' via Zoom with Halifax-based charity Happy Days, an organisation which supports homeless men. It was privilege to hear our guests talking about their past struggles with violence and addiction, and how homelessness has affected their mental health.

o Refugee and Asylum Seeker Outreach at Brian Jackson House – Working alongside Kirklees Council to support displaced people. This is now changing from Mondays to taking place on Saturday mornings.

We are delighted that the Outreach Team has continued to grow and we would like to pass on sincere thanks to each and every one of the volunteers who have taken part in outreach events. You are all brilliant and we couldn’t do it without you.

Cecile 1430 – Outreach DD until May 2022

Michelle 1438 – Outreach DD from May 2022

HUDDERSFIELD SAMARITANS 2021/22

Special Thanks to First Transpennine, the audience of Sarah Millican at Huddersfield Town Hall, the Huddersfield War Memorial Trust and Huddersfield Train Station for their financial support.

HUDDERSFIELD SAMARITANS

STATEMENT OF FINANCIAL ACTIVITIES

For the year ended 31 March 2022

Note INCOME AND EXPENDITURE Incoming Resources Donations and Fundraising 7 Incoming Resources from Operating Activities 8 Covid funding Investment Income 9 Total Incoming Resources Resources Expended Direct Charitable Expenditure 10 Fundraising Costs 11 Management and Administration 12 Total Resources Expended NET INCOMING RESOURCES FOR THE YEAR Balance brought forward BALANCE CARRIED FORWARD		2022 Unrestricted funds £ 26,751 53,908 2,667 7	2021 Unrestricted funds £ 7,193 27,445 19,872 20
		83,333.13	54,529
		4,853 22,545 49,804	3,378 19,151 41,154
		77,202	65,979
		6,131 370,617	(11,449) 382,066
		376,748	370,617

HUDDERSFIELD SAMARITANS

BALANCE SHEET

Note FIXED ASSETS Tangible Fixed Assets 1 and 2 CURRENT ASSETS Cash at bank and in hand 3 Prepayments and Accrued Income 4 LIABILITIES:Amounts falling due within one year 5 NET ASSETS FUNDS Unrestricted income funds 6		For the year ended 31 March 2022 £ £ 212,545 173,358 1,330 10,486 164,202 376,747 376,748 1 2022 Unrestricted funds	£ £ 220,768 159,005 1,330 10,486 149,849 370,617 370,617 2021 Unrestricted funds	£ £ 220,768 159,005 1,330 10,486 149,849 370,617 370,617 2021 Unrestricted funds





				370,617

				370,617

These accounts, together with the Trustees Report, were approved by the Board of Trustees on the below date and signed on its behalf by:

…………………………………… …………………………………… Sophie Millington Richard Woffenden Vice Director Branch Director

HUDDERSFIELD SAMARITANS

FINANCIAL STATEMENTS

For the year ended 31 March 2022

Independent Examiners' Report to the Trustees of The Samaritans, Huddersfield for the Year Ended 31 March 2022.

RESPECTIVE RESPONSIBILITIES OF TRUSTEES AND EXAMINER

The charity's trustees are responsible for the preparation of the accounts.

The charity's trustees consider that an audit is not required for this year (under section 43(2) of the Charities Act 1993 (the Act),as amended by s.28 of the Charities Act 2006) and that an independent examination is needed. It is my responsibility to:

examine the accounts (under section 43(3)(a) of the Act, as amended),
to follow the procedures laid down in the General Directions given by the Charity Commission (under section 43(7)(b) of the Act, as amended), and
to state whether particular matters have come to my attention

BASIS OF INDEPENDENT EXAMINER'S STATEMENT

My examination was carried out in accordance with General Directions given by the Charity Commission. An examination includes a review of the accounting records kept by the charity and a comparison of the accounts presented with those records. It also includes consideration of any unusual items or disclosures in the accounts, and seeking explanations from the trustees concerning any such matters. The procedures undertaken do not provide all the evidence that would be required in an audit, and consequently I do not express an audit opinion on the view given by the accounts.

INDEPENDENT EXAMINER'S STATEMENT

In the course of my examination, no matter has come to my attention

which gives me reasonable cause to believe that in, any material respect, the trustees have not met the requirements to ensure that:
proper accounting records are kept (in accordance with section 41 of the Act); and
accounts are prepared which agree with the accounting records and comply with the accounting requirements of the Act; or
to which, in my opinion, attention should be drawn in order to enable a proper understanding of the accounts to be reached.

……………………………………

Richard Atkinson ACA Holly Cottage Brockswood Court Walton Wakefield WF2 6RU