SAMARITANS
Scarborough
Annual Report 2024-25

SAMARITANI
Our vision
Every life lost to suicide is a tragedy,
and our vision is that fewer people
die by suicide.
Our mission
To be there for anyone who needs someone.
To give people ways to cope and be there
for others. And to campaign to make suicide
prevention a priority.
Our values
Llstsnlng
Confldentlallty Non-ludgmental People maklng Human contact
.Éxplorlng feellngs If people feel sufei
We want peoplv.,to
thelr own
alleylates dlstress they are more Ilkely be ablt to talk to
,declslon5
Glvlng people ume,.
undlvldèd attentlon
and help$ people .to be open obout
wlthvut fear of
We bellevè that
and empalhy moets
tOir¢ach a better thelr fettllng5:
preludlce or telèctlon. people huve the
a fundam¢ntql
understandlngi
of.,'theSrsltuat4vn
rlÈht to flnd thqlr
éffiotlonal n¢ed
own.501utksn and
,qhd, reduces'dlstress
andthe optlon$
open to thwn.
that telllng people arid despqlr.
what to do takes
re¥ponslblllty
away..from them,
A wi5teredchurity

Contents
Section I
Our Reference and Administration Detalls
Page 4
Section 2
Our Structure, Governance and Management
Page 5
Section 3
Our Objectlves and Actlvlties
Page 6
Section 4
Reports from the Branch Director and Deputy Directors
Page 8
Section 5
Our Financial Overview
Page 14
Section 6
Declaration
Page 17
Annual Report forthe perlod l Aprfl 2024 to 31 March 2025

Reference and Administration Details
Charlty Name:
Samarltans of Scarborough
Reglstered Charity Number: 1171040
Chariws Principal Address:
40 Trafalgar Street West
Scarborough
North Yorkshire
Y012 7AS
Names of the charity trustees who manage the charity
Trustee Name
Office (If any)
Dates acted If not for
the whole year
Name of person
or body entitled
to appoint trustee
(if any)
Branch Volunteers
Gill Nichol
Branch Director &
Chair of Trustees
Elizabeth Lorton-
Gilbert
Treasurer
Branch Volunteers
Heidi Walker
Secretary
11 July 2024
Branch Volunteers
Rlchard Shore
Branch Volunteers
The charity does not have any paid executive staff or professional adviser5 Other than our
accountants.
Aiiriiial Reonrt for tl)o i)eiitsd l April 2024 to 31 Miirch 2025

Section Two:
Structure, governance and management
Description of the charity's trusts
Type of governlng document
Constitution
How the charity is constltuted
Trustees
Trustee selectlon methods
Elected by the volunteers (although the
trustees can co-opt up to two additional
trustees if desired)
Additional governance information
Trustees are voted in at the AGM; all trustees are required to complete online training on
our Samaritans Home website and have to complete all relevant associated forms.
This branch is an affiliate of the national organisation and must raise its own funds.
Although we have our own Branch Constitution and structure, we are also obliged to
complete a Quality Review, which takes place with the appointment of a new Branch
Director, which is usually every three years. This review process is managed and overseen
by regional and central office staff. In addition, the central office sends us weekly
information emails, which we action and share as necessary.
As an afflliate branch we work wlth local organisations to make them aware of our work,
and to work with them where appropriate.
The trustees meet every six weeks to discuss the running of the branch; these rneetings
include regular reviews of our Risk Register, which is a live document.
The trustees have given due regard to public beneflt guidance published by the Charity
Commission and consider that the activities described within this report demonstrates how
the charity fulfils its responsibilities to provide benefrt to the publlc.
Aiiiiual Report for tlie periud l April 2024 to 31 March 2D25

Section Three:
Our Objectives and Activities
Summary of our objectives as set out in the constitution
l. To offer support to those in Scarborough, the surrounding areas, and elsewhere {calls and
onllne chats can come in from anywhere) who are experiencing feelings of distress or
despair, including those who may be at risk of suicide. Callers can expect to receive
confidential emotional support at any time of the day or night. We believe that callers will
have improved their emotional health after talking to us. Our overriding aim is to reduce the
incidence of suicide and suicidal behaviour. Samaritans, vision is that fewer people die by
suicide.
2. To promote a better understanding in society of suicide, suicidal behaviour and the value
of expressing feelings that may otherwise lead to Suicide or impaired emotional health.
3. To collaborate with and support Samaritans Central Charity and its branches in fulfilling
these objects.
Summary of the main activities undertaken for the public
benefit in relation to these objects
By listenlng to callers we alm to help people find ways of coping with emotional distress and
thus reduce the number of our callers who choose to die by suicide.
We also support those whose distress is less acute, in the hope that they will not reach the
point of despair resulting in them wishing to end their lives.
Nationally, we make our support available in many ways, by telephone, email. letter, and
face-to-face. in prisons, schools and other educational settings.
Locally, we support contacts via the telephone, online chat. outreach events in schools.
colleges, and universities as well as other settings including local hospitals, and through our
connections with the police, the fire service and public events such as Scarborough Armed
Forces Day and Scarborough Pride.
Our provision of Online Chat {OC) is relatively Ilmited- only a small number of volunteers
are Oc-trained. IYS a valuable and growing servlce, and we plan to help meet this demand
by training more branch volunteers in OC in 2025-2026.

The branch offers both national and local seniices. National via the 2417 service to callers
(both via phone calls and OCI and local via our outreach and associated activities.
Further information on the contribution made by our
amazing volunteers
Our volunteers are the backbone of all that we do and are our most valuable asset, giving up
their time to offer help and support to some of the most vulnerable and distressed people
in our community.
Our listening volunteers are asked to complete 144 hours of listening over a calendar year
(including evening and night hours), which averages out to a three-hour listening shift each
week. We are a small branch, but we like to think we punch above our weight in terms of
activity and output! In addition to the core listening role, many volunteers are also
volunteer shift leaders and/or play an active role in another part of the life of the branch -
for example training, outreach. and fundraising. Two of our volunteers also have regional
roles.
Most of our shop volunteers do a minimum of one three-hour shift in the shop each week,
with several doing many more than this. Our support volunteers fulfil a variety of functions,
including fundraising and outreach- see Section 4, starting on page 8, for more information
on their activities.

Section Four:
The highlights of our year- reports from the
Branch and Deputy Directors
The Leadership Team
Gill Nichol
Libby Lorton4ilbert
Rlk Shore
Liz Goodwlll
Bridget Robinson-clark
Heidi Walker
Lindsey Redford
Ruth Harper
Branch Director
Vice-Director and Deputy Director (Outreach & Fundraising}
Vice-Director and Deputy Director {Training)
Deputy Director (Volunteer Support) April- October 2024
Deputy Director (Volunteer Support) from October 2024
Deputy Director (Without Portfolio)
Deputy Director {Rota)
Deputy Director (Recruitment
Branch Director
On l April 2024,1 had been the Branch Director for less than a month; this report covers mv
first 11 months in the role.
Aside from choosing the Deputy Directors and starting to work together as a team to
restore equilibrium to the branch, one of my main activities of the first few months of being
BD was working with the Central Office Disclosures Team at Central Office, and Liz Goodwill,
to ensure all volunteers- listening and support- had the correct level of DBS.
During the year we also updated the Rota Policy, the Mentoring Policy and the Volunteer
Expenses Policy. All are available on Three Rings, with hard copie5 on the notice boards in
the branch. A good amount of time was also spent on the Quulity Review (which concluded
in May 2025, outside the timescale of this report.)
Overall, it's been a satisfying year. We had some challenges along the way, but, as you will
read below, some great successes too. Being Branch Director is a privilege. but at times, it
can be overwhelming . l am more than grateful for the support received from the Regional
team- particularly from Belinda Merrison and Liz Wilson - and the Branch Leadership Team
too. I have leaned heavily on most of them, and am particularly grateful for the support and
generous sharing of knowledge from our fantastic Vice-Directors Libby and Rik.
Aniiii&il FLwiMlrt Iiii Il'ii: iJeil¢Jd J Aijrll p.y?Il ID 41 M￿r¢ll ?02.4

The branch and l are also indebted to Steve Witty, {ak3 Steve 2), who is the best Health and
Safety Officer a branch could wish for. Leys just say I don't have to consider the
practicalities and legalities of H&S because I know that Steve 2 has it all in hand.
l am more than proud of the Scarborough branch and everyone who gives their time to
support our work in whatever capacity; we are all volunteers, and I don't underestimate the
time, effort, energy and commitment we all give this branch. Thank you.
Gill 819
Branch Director
Outreach and Fundraising
Introduction
We had a slow start to the year as we found our rhythm again after a challenging beginning.
However. we gradually built momentum and engaged in a variety of outreach and
fundraising activities throughout the year.
Monthly highlights
May
Attended a Volunteers Fair at Scarborough TEC and participated in Mental Health Week
(13th-19th May).
Attended a Welfare Day h05ted by St Catherine's Hospice - a great networking
opportunity.
Shop volunteers participated in a tabletop sale at Scarborough Market Hall. Attendance
was low, possibly due to it being held on a Sunday.
John Castle (Listening Volunteer) completed a walking challenge, raising £3(M) for
Samaritans Central Charity.
Dan Kneen (Shop Volunteer) completed an ultramarathon, raising £140.15 for
Samaritans of Scarborough.
Outreach event at scarborough Morri50ns with a tombola raised £79.
Steve and Libby delivered a talk at the YMCA to the Ladies of Leisure and Learning
Group. 20 attendees donated £20.
July
Participated in Armed Forces Day, which was a great succe55. We sold cakes and ran a
tombola, raising £633
August
Though many volunteers had other commitments, August remained a productive month:
Ali hosted a Yorkshire Day Qulz, raising £128.
Rik, Lindsey, Libby, and Dawn collected £737.81 at Scarborough Spa after a Sarah
Millican performance.
Participated in the Communlty Fair, raising £335.68.

Our Annual Golf Tournament was a big success, raising £2,572.30. Many thanks to
Boyes for donating raffle prizes - the tickets sold very well.
September
Attended Fresher's Falrs at Scarborough 6th Form and Coventry University.
Unfortunately, we couldn't make it to Scarborough TEC.
Took part in Scarborou8h Prlde, including the parade. It was a fun day with great
community interaction.
October
Attended World Mental Health Day event at Scarborough TEC (10th October).
Participated in a Veterans. Event hosted by the local library.
November
Took part in the Scarborough Fire Station Open Day, a well-attended family event. We
continue to enhance our outreach with attractions for younger visitors.
December
Paula decorated a Christmas tree at St Marfs Church. Whltby, in Samaritans, brand
colours.
A ukulele band performed In Plckerlng, donating all proceeds to us- a tremendous
£3,500 raisedl
Ali hosted another successful Quiz Night at the Railway Club, Scarborough, raislng £406
January
Brew Monday was celebrated with Paula hosting a coffee and cake morning at her B&B
in Whitby.
Volunteers also attended a Coffee Morning at Scarborough TEC, supporting students in
their hospitality training.
February & March
Delivered talks to:
Members of St Marfs Church. Scarborough
Rotary Club members in Pickering
Students at Blueberry Academy
All were well received with good engagement and questions.
Scarborough TEC hosted a 12-hour Dartathon. where we were present for around 4
hours.
Ongoing Commitment
Despite being a small team, we continue to reach out to our community and raise vital
funds for our branch. Huge thanks to every volunteer who has supported us throughout the
year.
Calverts Carpets collected £178.41, Osgodby coffee mornings and Newlands Pub have our
collection tlns throughout the year and raised £982.10 and £629.63 respectively.
io

Special Thanks To: Ali, Brenda, Carmen, Celia, Dan, Dawn, Ed, lan, Kelly, Kim. Liz C, Sally,
Steve 2, Tamsin, Rik, and Ruth 2 your time and effort are deeply appreciated.
Libby
Deputy Director (Outreach & Fundralslng)
Recruitment
I was appointed Deputy Director (Recruitment) in May 2024.
With the help and support of the Leadership and Recruitment Teams, 18 intepliews took
place between April 2024 and March 2025. From these interviews, seven people became
Listening Volunteers and two became Support Volunteers.
Thank you to the Outreach Team- their visible presence and the conversations they have at
local events have been a huge help in recruiting new volunteer5.
In January 2025, the Leadership Team decided to use the Online Training School for training
new Samaritans. This has proved to be very successful, and we have received good feedback
from those who have been trained by the Online School. I work closely with both the online
training team and with Rik, Deputy Director (Trainingl.
The coming year is looking very promising for recruiting new volunteers. Thank you to all
volunteers who are helping with interviews and mentoring the newly trained volunteers -
couldn't do it without your help and support.
Ruth 582
Deputy Dirertor (Recruitment)
Rota
At Scarborough branch, we had 30 listening volunteers on duty covering the rota during the
year.
Overall, we were extremely successful in our rota commitment- our twilight hours were
particularly strong, with an average of three twilight shifts a week. We also made a positive
contribution to our night hours commitment. with 21 night shifts across the year. We are
hoping to build on both these solid bases in the coming year, increasing the night hours we
are open to provide support and care to our caller5 when iys most needed. {If you would
like more information on night hours and the flexibility we can offer in how you choose to
do your night hours, please talk to mel)
The rota team and l are extremely grateful to all who sign up for duties, and to those who
swap or change and cover hours, especially at short notice. As always, we thank you for

being there for our callers and for the ongoing support you give to each other. A massive
thank you to all you do in helping us keep as many hours and shifts open as you do. l am
looking forward to another successful year.
Llndsey 603
Deputy Dlrector (Rota)
Training
Over the year we saw a steady flow of new volunteers coming into training and ran two in-
house training courses during the year; the first in May/June and the second in
September/October. Numbers were fairly low on both courses, and, as the training works
best with large groups, the training team and I felt the volunteers weren't getting the best
experience possible. As a result, we decided to start using the Samaritans Online Training
School in January 2025 - we'll see how well that goesl
I hope that, with the core training of new volunteers moving to the online school, I will be
able to focus on delivering ongoing training for Pvs and full volunteers in the coming year.
Rik 682
Deputy Dlrertor (Training)
Volunteer Support
Sometimes our lives challenge us, whether it be issues at work, or with our families, our
health, or just life, and on these occasions our volunteer roles can be made more
challenging. Knowing this informed my decision to join the Volunteer Support team - I
wanted to be there for our extraordinary volunteers when needed.
After Liz stepped down as Deputy Director for Volunteer Support in October 2024 ,1 was
offered and accepted the DD role. I have continued Liz's work and support volunteers when
needed, whether that be meeting for a coffee, dropping someone a regular message or
sending a 'thinking of you, card.
In addition to this, since November 2024, we've organised a monthly social- a chance for
volunteers to get to know each other better, do fun stuff together and also to give our
friends and family a chance to meet our Samaritans family. I felt that I could support
volunteers more if I got to know them better. and it follows that as we all get to know each
other better, we can support each other more too.
Across the five events held to date, we've had good attendance, with an average of 13
volunteers attending per event (including many who have attended more than one event}.
Our best-attended event was the escape room outing in January.
hiiiiiial F4gOLf,I lor Ilio piii'luil. l Aijll J.1>24 lfr 31 MAiLlI ?lj!f,

Followlng a poll for ideas, from November to March 2025, we have had an afternoon tea, a
visit to the escape rooms, a games night and a line dancing taster. All have had a good
turnout and they continue every month. Socials are open to all volunteers, and many events
are also open to family and friends. l encourage everyone to come along.
Brldget 862
Deputy Dlrector (Volunteer Support)
13
Annua5 Report for the period l April 2024 to 31 March 2025

Section Five:
Our Financial Overview
Legacy
We were very fortunate to receive an astonishlngly generous £200,000 bequest from
Bertha Everitt, a woman from Filey, who chose to leave her estate to charities- although
we did not know her personally, the trustees of her estate decided to leave a large portion
of it to further our work. The branch trustees decided to give £15,000 to our region and
£40,000 to the Samaritans Central Charity. Volunteers were invited to show their interest in
how the rest of the funds could be spent. Re-decorating and re-carpeting the Centre were
high on the list, and we are looking forward to organising this next year.
Incomings
Shop:
£11,862
Donations".
£4,676
Fundraising: £ 6,401
nvestment: £2,250
Other:
£477
Legacy:
£200,000
Golf Day:
£2,572
Shop Closure
Our shop volunteers worked tirelessly throughout the year to keep the shop running.
However, due to ongolng challenges in recruiting and retalning volunteers, and after much
discussion over recent years, the difficult decision was made to close the shop. We raised
£11,861.86 this year and spent £9,413.49.
Volunteers put in tremendous effort too; to sell, bag, and box donations, distribute fixtures
and fittings to other charity shops (including the Samaritans shop in Bridlington}, coordinate
online sales and paint the shop in readiness for handing back to the council, our landlord.
This was a deeply emotional time for all involved. We thank each of our dedicated shop
volunteers: Dan, Carmen, Celia, Ed, Helen, lan, Liz C, Ruth 2. and Tamsln- you've been
absolutely amazing.

Treasurer's Report
Overview
This yearfs accounts appear out of sync with previous years due to the generous legacy of
£200,000 left to us. Despite receiving this substantial gift, we continued our fundraising
efforts throughout the year to maintain community engagement and financial resilience.
The trustees have held extensive discussions regarding, responsible use of the legacy funds
and our contribution to the national branch. We plan to ask the central charity to consider
the funds we've already donated when assessing our requlred contribution, particularly in
relation to the 40% national levy.
Financial Year-End Summary
Financial Year-End
Income
Spending
31 March 2023
£40,397
£46,905
31 March 2024
£33,510
£40,650
31 March 2025
£228,238
£90,472
Reserves Policy
Samaritans of Scarborough maintains a reserves policy to ensure financial stability and
preparedness:
We hold designated funds equivalent to 18 months of running costs, currently
calculated at £35,517.21.
An additional £64,895.75 is held in investments, earmarked for:
Purchasing a new shop
Building or relocating branch premises
Emergency repairs
Reserve levels are reviewed every six months by the Trustees and formally agreed at the
Branch AGM.
Libby Lorton-Gllbert
Branch Treasurer

Section Six:
Declaration
The trustees declare that they have approved the trustees, report above.
Slgned on behalf of the charitVs trustees
Signature(s)
Full name{s)
GILLIAN ISABELLA NICHOL
EU
B￿H LORTON-GILBERT
Position (e.g. Secretary etc)
CHAIR / BRANCH DIRECTOR
TREASURER
Date
21 October 2025
21 October 2025
-h 21lAr

4" l.,2.411
We're here
to listen
Call free day or nlght on
116 123
Email
jo@samaritans.org
Web
samaritans.org/scarborough
Visit us
Samaritan House
40 Trafalgar Street West
Scarborough Y012 7AS
¥.%
SAMARITANS
yi
SamarltThw olScarborou9h kso Ck*JrftubhlrKryrotttl Oryunlsttikn r•glmr•d
England and Wrd•s llV10401. OurM9lsteredolfk•Jslocated at SornorIt￿ HoLry440
T￿￿stree1w￿, S¢¢JthwW, N•rthY0￿5fvl￿Y0ftYA

CHARITY COMMISSION
FOR ENGLAND AND WAIES
Samarltans of Scarborough
1171040
1171040-1
Receipts and payments accounts
CC16a
For the perlod
from
01 April 2024
31 March 2025
To
Section A Receipts and payments
Unrestricted
funds
Restricted
funds
Endowment
funds
Total funds
Last y•ar
to the noamt
to thè nèartsst £
tr* the n•ara8t £
to tha nearest £
to the nèar05t £
A1 Receipts
Donations and gift5
LegaGie5
Grnnts for chafitablè act4viti8S
Fundraising events
50th annSversary
Charilv shop
Inv8slment incom8
Refund8. Insurance clalrns. elc.
ac
4,676
4.67e
981
2,166
6A10
8.&73
8.973
11,862
2,250
477
200,000
11.862
2.250
477
200.000
17.676
2.277
Sub total (Gross incomo for
ARJ
A2 Asset and investment salg5,
(see table).
228.23B
228.238
33,510
ub total
Total re¢elpts
228,238
228,238
33.510
A3Pa
ents
Charflv shorTr Costs
FundraSsSng &xpen$e6
50th Annlversary
Telephone support Including premi$88
sts, publlelty, volunteèr tralnlrvJ and
support expèns&s
Outreach
Manag8ment and adminlslralion
Bfanch contribution
Don8tion to R8gion
Accountancy
9.413
63
9A13
63
9,328
18,690
18,690
17,554
658
658
504
4.716
55.000
1.428
90,472
S5.000
1,42e
90.4D
5.000
1.380
40,650
Sub total
A4 Asset and investment
purchases.
soe table
Sub total
Total payments
90.472
90N72
40.650
Net of roceipts/(payments)
A5 Transf•rs between funds
A6 Cash funds last year end
Cash funds thls year end
137,766
137,76
(7.140)
37.212
174978
37,212
174,978
44.352
37.212
CCXX R1 accounts {SSI
1611012025

Section B Statement of assets and liabilities at the end of the period
UnroStriGtod
Restricted
funds
funds
to ne4r•st £
to n•ar•sl £
Endowment
fund$
to n•ar•st £
Categories
Details
B1 Cash funds
Gen8ral bank a¢count
174.592
Payp81
296
Cash floats
90
Total cash funds
174,978
(agree ￿th recglpts p4ymentg
accounll811 OK
Unrestrlcted
funds
OK
Endowment
funds
Restrlcted
funds
Details
to nearest £
to nearest £
to noarest £
-"•444
Fund to whl¢h
a$¥èt b•ltsn
Unraslriclod
Curr•nt v•lu•
tlonal
45.878
Oetails
B18¢krock Ch8rities UK Equity Fund
Cost loptlonall
B3 Investment assets
Blackrock Charities UK 8ond Fund
Unr96tr1ct8d
19.018
Fund to whlch
asaet bolon
Unre&lrl¢tgd
Co&t loptlona
307,454
Curr•ntvalu•
o tlonAI
Detalls
Freehold prop&ty
B4 Assets retalned for the
charitys own use
ImproYem8n15 to18a8ehold proFerty
UnreStrfC￿d
10.254
i-
Fund to whlch
rolate8
Amount due
IlonBI
Whon due
tlonal
Details
B5 Liabilities
Slgned by one or tsyo tru81&e8 on
behalf of all the Irusle8S
Date of
roval
Signature
Print Name
23,10.2r
l£.lo,
GILLIAkJ Q ICtrtL)L
CCXX R2 accounts ISSI
1611012025

CHARITY COMMISSION
FOR ENGLAND AND WALES
Independent examiner's
report on the accounts
Section A
Independent Examiner's Report
Report to the trusteesl
members of
Samaritans of Scarborough
On accounts for the year
ended
31 March 2025
Charlty no
(if any)
1171040
Set out on pages
I report to the trustees on my examination of the accounts of the above
charity ( the Trust") for the year ended 31 March 2025.
Responsibilltles and As the charity trustees of the Trust, you are responsible for the preparation
basis of report of the accounts in accordance with the requirements of the Charities Act
2011 ("the Act.).
I report in respect of my examination of the Trust's accounts carried out
under section 145 of the 2011 Act and in carrying out my examinalion, I
have followed the applicable Directions given by the Charity Commission
under section 145(5)(b) of the Act.
I have completed my examination. I confirm that no material matters have
come to my attention (&th8Ptl*fvtt￿ClOS￿d-b8Iow￿ in connection with
the examination which gives me caus8 to believe that in, any material
respect:
accounting records were not kept in accordance with section 130 of
the Act or
the accounts do not accord with the accounting records
Independent
examiner's statement
I have no concerns and have come across no other matters in connection
with the examination to which attention should be drawn in order to enable a
proper understanding of the accounts to be reached.
Please delete the words in the brack8ts if they do not apply.
Slgned:
Date:
27 November 2025
Name:
Anna Wiffen FCCA
Relevant professional
qualifi¢ation{s} or body
(if any):
Association of Chartered Certified Accountants
Address:
Ashby Berry Coulsons Chartered Accountants
2 Belgrave Crescent, Scarborough
North Yorkshire Y0111 UB
IER
October 2018

Section B
Disclosure
Only complete if the examiner needs to highlight matters of concern (see CC32,
Independent examination of charity accounts,. directions and guidance for
examiners).
Glve here brlef detalls of
any items that the
examiner wishes to
disclose.
IER
October 2018