## **TELFORD SAMARITANS** 

**REGISTERED CHARITY NUMBER 1170489** 

**ANNUAL REPORT AND STATEMENT OF ACCOUNTS** 

**FOR THE YEAR ENDED 31ST MARCH 2022** 



## **TELFORD SAMARITANS** 

## **ACCOUNTS FOR THE YEAR ENDED 31st MARCH 2022** 

## **INDEX** 

|Reference and Administrative Details<br>Report of the Trustees<br>Independent Examiners Report<br>Statement of Financial Affairs<br>Balance Sheet<br>Notes to the Accounts|**PAGE**|
|---|---|
||1<br>2 - 5<br>6<br>7<br>8<br>9 - 13|





## **TELFORD SAMARITANS** 

## **REFERENCE AND ADMINISTRATIVE DETAILS** 

**CHARITY NUMBER** 1170489 **PRINCIPAL ADDRESS** 115 King Street Wellington Telford Shropshire TF1 1NU **TRUSTEES** 

|31 March 2021-AGM 27 September 2021|31 March 2021-AGM 27 September 2021|Appointed:|Resigned:|
|---|---|---|---|
|Nicola Adams|Director|07/12/2020||
|Eve Booth||07/09/2017||
|Anne Tuckley||07/12/2020||
|Nicola Clements|Secretary|07/12/2020||
|Kate Griffith||20/08/2018|27/09/2021|
|Andrew Adams||20/08/2018||
|Mary Stringer|Vice Director|20/08/2018||
|Laura Reeves||07/12/2020||
|Philip Davies||27/09/2021|19/02/2022|
|**INDEPENDENT EXAMINER**|B.Talbot FCCA|||
||e-Innovation Centre|||
||Priorslee|||
||Telford|||
||TF2 9FT|||
|**BANKERS**|Lloyds Bank plc|TSB Bank plc||
||113 The Borders|8 Walker Street||
||Telford Centre|Wellington||
||Telford|Telford||
||Shropshire|Shropshire||
||TF3 4JE|TF1 1BE||



- 1 - 



## **TELFORD SAMARITANS** 

## **REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31ST MARCH 2022** 

The Trustees present their annual report and financial statements of the charity for the year ended 31st March 2022.  The accounts have been prepared in accordance with the accounting policies set out in note 1 to the accounts and comply with the charity's governing document, the Charities Act 2011 and "Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities in the UK and Republic of Ireland (FRS 102)" (as amended for the accounting periods commencing from 1 January 2016). 

## **OBJECTIVES AND ACTIVITIES** 

To work for the assistance of persons who are suicidal, despairing or in distress by providing a service primarily intended for the benefit of persons in the Telford and surrounding area (but without specific limitations as to area) to enable such persons to receive immediate help, compassion and befriending from members of the charity selected and prepared for the purpose working under direction; and also where appropriate, in accordance with Samaritan procedure, referral to persons having specialist or professional skills and to support the company and aid in the establishment and support of probationary branches and the support of recognised branches of Samaritans 

## **TRUSTEES AND ORGANISATIONAL  MATTERS** 

The charity trustees during the year are shown in the reference and administrative section.  The Trustees comprise both ordinary and ex-officio members. 

The collective body of the trustees is known as the Business Leadership Team. 

The trustees attend regular branch committee meetings throughout the year to discuss the charity; it's objectives; financial position and future projections. 

The conduct of the branch committee meetings and the rules governing how trustees make decisions are set out in the constitution. 

## **RISK MANAGEMENT** 

The trustees have a duty to identify and review the risks to which the charity is exposed and to ensure that appropriate controls are in place to provide reasonable assurance against fraud and error. 

## **RESERVES** 

Unrestricted funds are used for the general purposes of the charity. 

The level of reserves is monitored and reviewed at the regular trustees meetings. 

- 2 - 



## **TELFORD SAMARITANS** 

## **REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31ST MARCH 2022** 

It has been an interesting and challenging year since we were together at the AGM in September 2021. 

The working practices we implemented during Covid have eased, although we are still mindful of good practices to reduce the likelihood of spreading Covid within our volunteer base – I would like to thank all of our volunteers for their commitment to this and care for our fellow volunteers in both the branch and the shop. 

Although this report will focus primarily on the year from April 2021 to March 2022, I will make some mention of  more recent changes and challenges as well. 

Almost all our volunteers have returned from shielding, and although some have also stood down due to personal circumstances, many have also returned.  In the same period we have had a number of volunteers leave us and join us in a variety of roles and 2 of these volunteers have joined us from other branches. Welcome to everyone. 

As many of you will know, we moved into a new shop in Crown St Wellington, just along the street from our old one, where our lease had run out, in May of 2021.  The new shop is light and bright with a much more customer friendly layout and lots of storage upstairs.  It is always beautifully decorated (thanks so much to all the volunteers whose creativity always gets lots of positive comments from the public) and as mentioned last year, we were able to gain a £10,000 lottery grant (40% of the cost), we were able to install a lift which makes the shop accessible to volunteers with mobility issues as well as making moving stock much easier. 

The new shop has gone from strength to strength.  In spite of the costs of leaving the old shop, and making the new shop suitable, the shop reported a small profit, which given the challenges faced, is amazing. Although this properly belongs in next year’s report, I did just want to mention that between May and July 2022 the Shop made a profit of £8,443.  This is great news, and I and all the Trustees wish to pass on their congratulations to Anne 214 and all the volunteers who have made this possible. 

We currently have a total of 64 listening volunteers including probationers and 36 support volunteers undertaking a range of roles from trustee roles, working in the shop and providing IT, marketing and social media support.  Thank you to each and every one of you for everything you do to keep the branch running and thank you too to all those who support you in your volunteering. 

- 3 - 



## **TELFORD SAMARITANS** 

## **REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31ST MARCH 2022** 

In the year from April 2021 to March 2022, our 64 listening volunteers spent 2255 hours taking 10,754 contacts and  responded to 1,867 emails over 934 hours.  That is an incredible achievement and demonstrates our ongoing commitment to supporting the most vulnerable and those in most need of our support.  We have returned to face to face training as well and volunteers now do a mix of online and face to face development activities. 

We have continued with online social activities and look forward to more face to face activities. 

I am always torn at this point because I want to highlight the amazing support so many people give to fellow volunteers through a wide variety of roles, the additional hours alongside shifts that people do, and a blanket ‘thank you’ doesn’t feel adequate, but if I listed everyone this would take too long, so I will just have to say, as I did last year, a huge and heartfelt thanks to everyone who makes the work we do possible.  None of this would be possible without you, so thank you. 

Nicky 32 Director 

- 4 - 



## **TELFORD SAMARITANS** 

## **REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31ST MARCH 2022** 

## **STATEMENT OF RESPONSIBILITIES OF TRUSTEES** 

The trustees are responsible for preparing the Trustees' Annual Report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards including Financial Reporting Standard 102: The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice). 

The law applicable to charities in England and Wales requires the trustees to prepare financial statements for each financial year that give a true and fair view of the state of affairs of the charity and of the incoming resources and application of resources of the charity for that year. In preparing these accounts, the trustees are required to: 

- select suitable accounting policies and then apply them consistently; 

- observe the methods and principals in the Charities SORP; 

- make judgements and estimates that are reasonable and prudent; 

- state whether applicable accounting standards have been followed, subject to any material departures disclosed and explained in the accounts; and 

- prepare the accounts on the going concern basis unless it is inappropriate to presume that the charity will continue in business. 

The Trustees are responsible for keeping sufficient accounting records that disclose with reasonable accuracy at any time the financial position of the charity and enable them to ensure that the accounts comply with the Charities Act 2011,  the Charity (Accounts and Reports) Regulations 2008 and the provisions of the constitution.  They are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. 

Signed on Behalf of the Trustees 

## **NICOLA ADAMS DIRECTOR** 

> DATED 19 September 2022 

- 5 - 



## **INDEPENDENT EXAMINERS REPORT TO THE TRUSTEES OF TELFORD SAMARITANS** 

I report to the trustees on my examination of the accounts of the above charity ("the Trust") for the year ended 31st March 2021. 

## Responsibilities and basis of report 

As the charity's trustees, you are responsible for the preperation of the accounts in accordance with the requirements of the Charities Act 2011 ("the Act"). 

I report in respect of my examination of the Trust's accounts carried out under section 145 of the 2011 Act and in carrying out my examination. I have followed all the applicable directions given by the Charity Commission under section 145(5)(b) of the Act. 

The examination included a review of the accounting records kept by the Charity and a comparison of the accounts presented with these records. It also included consideration of any unusual items or disclosures in the accounts, and seeking explanations from you as Trustees, concerning any such matters. The procedures undertaken do not provide all the evidence that would be required in an audit, and consequently no opinion is given as to whether the accounts present a ''true and fair view'' and the report is limited to those matters set out in the statements below. 

## Independent Examiner's Statement 

I have completed my examination. I confirm that no material matters have come to my attention in connection with the examination which gives me cause to believe in, any material respect: 

- 1.) the accounting records were not kept in accordance with section 130 of the Charities Act; or 

- 2.) the accounts did not accord with the accounting records; or 

- 3.) the accounts did not comply with the applicable requirements set out in the Charities (Accounts and Reports) Regulations 2008 other than any requirement that the accounts give a ''true and fair'' view which is not a matter considered as part of an independent examination. 

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this respect in order to enable a proper understanding of the accounts to be reached. 

## **Mr B Talbot FCCA** 

**Date:** 

## **Chartered Certified Accountant** 

**e-Innovation Centre Priorslee Telford TF2 9FT** 

- 6 - 



## **TELFORD SAMARITANS** 

## **STATEMENT OF FINANCIAL ACTIVITIES** 

|**Note**<br>**Incoming Resources:**<br>**Incoming resources from generated funds**<br>Voluntary income<br>2a<br>Other trading activities<br>2b<br>Investment income and interest<br>2c<br>**Income resources from charitable activities**<br>Activities in furtherance of<br>charity's objectives<br>2d<br>**Total Incoming Resources**<br>**Resources Expended**<br>Cost of charitable activities<br>3<br>Governance costs<br>4<br>**Total Resources Expended**<br>Net (Resources Expended) / Incoming<br>Resources before transfers<br>Transfers between Funds<br>Net (Resources Expended) / Incoming<br>resources for the year (expenditure)/Income<br>Total funds at 31st March 2021<br>**Total funds at 31st March 2022**|**Unrestricted**<br>**Restricted**<br>**Total**<br>**Funds**<br>**Funds**<br>**Funds**<br>**2021-22**<br>**2021-22**<br>**2021-22**<br>30,787<br>30,787<br>36,587<br>36,587<br>-<br>-<br>-<br>4,819<br>-<br>4,819<br>**72,194**<br>**-**<br>**72,194**<br>75,074<br>5,162<br>80,236<br>5,194<br>5,194<br>**80,268**<br>**5,162**<br>**85,430**<br>(8,075 )<br>(5,162 )<br>(13,237 )<br>5,828<br>(5,828 )<br>0<br>**(2,247 )**<br>**(10,990 )**<br>**(13,237 )**<br>196,716<br>153,025<br>349,741<br>**194,469**<br>**142,035**<br>**336,504**|**2020-21**<br>6,379<br>62,182<br>0<br>1,824<br>**70,385**<br>49,482<br>2,385<br>**51,867**<br>18,518<br>0<br>**18,518**<br>331,223<br>**349,741**|
|---|---|---|



The statement of financial activities includes all gains and losses recognised in the year. All income resources and resources expended derive from continuing activities. 

- 7 - 



## **TELFORD SAMARITANS** 

## **BALANCE SHEET AS AT 31 MARCH 2022** 

|**Note**<br>**Fixed Assets**<br>Tangible Fixed Assets<br>5<br>**Current Assets**<br>Debtors and Prepayments<br>6<br>Cash at bank and in hand<br>**Creditors**<br>**- Amounts falling due within one year**<br>7<br>**Net Current Assets**<br>**Net Assets**<br>**Funds**<br>Unrestricted Funds<br>Restricted Funds<br>**Total Funds**|£<br>£<br>201,281<br>-<br>135,223<br>135,223<br>-<br>135,223<br>**336,504**<br>194,469<br>142,035<br>**336,504**<br>**2022**|£<br>£<br>168,756<br>-<br>183,985<br>183,985<br>3,000<br>180,985<br>**349,741**<br>196,716<br>153,025<br>**349,741**<br>**2021**|
|---|---|---|



Approved by the Board of Trustees on Date 

and signed on their behalf by: 

**NICOLA ADAMS DIRECTOR** 

19 September 2022 

**DATED** 

- 8 - 



## **TELFORD SAMARITANS** 

## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022** 

## **1.  Principal Accounting Policies** 

## **a)    Basis of Accounting** 

These accounts have been prepared in accordance with FRS 102 "The Financial Reporting Standard applicable in the UK and Republic of Ireland", the statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (Charities SORP (FRS 102) and the Charities Act 2011. 

The accounts are prepared in sterling, which is the fundamental currency of the charity.  Monetary amounts in these financial statements are rounded to the nearest £. 

The accounts have been prepared under the historical cost convention.  The principal accounting policies are set out below. 

The trustees consider the charity to be a going concern and have considered a period of twelve months from the date of approval of the financial statements. 

## **b)    Incoming Resources** 

All incoming resources are included in the Statement of Financial Activities when the charity is legally entitled to the income and the amount can be quantified with reasonable accuracy. 

## **c)    Resources Expended** 

Expenditure is accounted for on an actual basis and has been classified under headings that aggregate all cost related to the category.  Where costs cannot be directly attributed to headings they have been allocated to activities on a basis consistent with the use of resources. 

## **d)    Taxation** 

No provision has been made for Corporation Tax as the charity is exempt from tax on it's charitable activities. 

## **e)    Tangible Fixed Assets** 

Depreciation is provided to write off costs of each asset over it's estimated useful life at the following rates: 

|Freehold Property|2% straight line|
|---|---|
|Improvements to Property|2% straight line|
|Fixtures and Fittings|25% straight line|
|Shop Equipment|25% straight line|
|Shop Leasehold Improvements|10% straight line|



## **f)    Fund Accounting** 

Unrestricted funds can be used in accordance with the charitable objectives at the discretion of the trustees. 

Restricted funds can only be used for particular restricted purposes within the objects of the charity. Restrictions arise when specified by the donor or when funds are raised for particular restricted purposes. 

- 9 - 



## **TELFORD SAMARITANS** 

## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022** 

|**2.  Incoming Resources**<br>a)  Voluntary Income<br>Donations and Legacies<br>b)   Other trading activities<br>Shop Income<br>c)  Investment Income<br>Interest<br>d)  Activities in furtherance of charity's objectives<br>Fund Raising<br>Gift Income<br>Other Income<br>**3.   Costs of charitable activities**<br>Direct and support costs allocated<br>Volunteer expenses<br>Volunteer training<br>Volunteers' taxis<br>Shop Rent<br>Samaritans visit & AGM Expenses<br>Telephone, lighting & heating<br>Adverts and Publicity<br>Directors expenses<br>Water rates<br>Insurances<br>Property Maintenance, Cleaning  & Repairs<br>Contribution to Central Office<br>Printing, stationery & postage<br>Sundry expenses<br>Depreciation<br>**4.   Governance costs**<br>Independent Examiners Fees<br>Legal & Professional Fees|**Unrestricted**<br>**Restricted**<br>**Total**<br>**2022**<br>**2022**<br>**2022**<br>30,787<br>-<br>30,787<br>30,787<br>-<br>30,787<br>36,587<br>-<br>36,587<br>36,587<br>-<br>36,587<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>4,819<br>4,819<br>4,819<br>-<br>4,819<br>1,972<br>1,972<br>-<br>-<br>-<br>-<br>19,491<br>19,491<br>-<br>-<br>8,257<br>8,257<br>1,562<br>1,562<br>-<br>-<br>645<br>645<br>4,780<br>4,780<br>11,676<br>11,676<br>11,352<br>11,352<br>815<br>815<br>6,582<br>6,582<br>7,941<br>5,162<br>13,103<br>75,075<br>5,162<br>80,236<br>510<br>510<br>4,684<br>4,684<br>5,194<br>5,194|**Total**<br>**2021**<br>6,379<br>6,379<br>62,182<br>62,182<br>-<br>-<br>22<br>-<br>1,802<br>1,824<br>2,762<br>-<br>-<br>12,000<br>-<br>5,680<br>882<br>-<br>694<br>2,619<br>10,050<br>5,832<br>58<br>2,276<br>6,629<br>49,482<br>510<br>1,875<br>2,385|
|---|---|---|



- 10 - 



## **TELFORD SAMARITANS** 

## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022** 

## **5.  Tangible Fixed Assets** 

|**Freehold**<br>**Property**<br>**Fixtures**<br>**Shop**<br>**Property**<br>**Improves**<br>**& Fittings**<br>**Equip**<br>**£**<br>**£**<br>**£**<br>**£**<br>Cost<br>At 31 March 2021<br>50,000<br>250,153<br>10,832<br>4,055<br>Additions<br>-<br>8,077<br>-<br>5,302<br>Disposals<br>-<br>-<br>-<br>-<br>At 31 March 2022<br>50,000<br>258,230<br>10,832<br>9,357<br>Depreciation<br>At 31 March 2021<br>22,250<br>111,034<br>10,693<br>2,307<br>Charge for Period<br>1,000<br>5,162<br>139<br>3,074<br>Disposals<br>-<br>-<br>-<br>-<br>At 31 March 2022<br>23,250<br>116,196<br>10,832<br>5,380<br>Net Book Value<br>At 31 March 2022<br>26,750<br>142,035<br>0<br>-<br>3,977<br>At 31 March 2021<br>27,750<br>139,119<br>139<br>1,748<br>**6.  Debtors**<br>Prepayments<br>**7.  Creditors - amounts falling due within one year**<br>Accruals|**Shop**<br>**Leasehold**<br>**Office**<br>**Improves**<br>**Equip**<br>**£**<br>-<br>6,484<br>28,888<br>3,360<br>-<br>-<br>28,888<br>9,844<br>-<br>6,484<br>2,889<br>840<br>-<br>2,889<br>7,324<br>25,999<br>2,520<br>-<br>-<br>**2021-22**<br>**£**<br>-<br>**2021-22**<br>**£**<br>-||**Total**<br>**£**<br>321,524<br>45,628<br>-<br>367,152<br>152,768<br>13,103<br>-<br>165,871<br>201,281<br>168,756<br>**2020-21**<br>**£**<br>-<br>**2020-21**<br>**£**<br>3,000|
|---|---|---|---|



- 11 - 



## **TELFORD SAMARITANS** 

## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022** 

## **8.  Analysis  of Net Assets between funds** 

|Tangible fixed assets<br>Current assets<br>Current liabilities<br>**8a.  Unrestricted Fund**<br>General Fund<br>**8b.  Restricted Fund**|**Balance**<br>**31/03/2021**<br>£<br>196,716<br>196,716<br>**Balance**<br>**31/03/2021**<br>**£**<br>153,025<br>153,025|**Restricted**<br>**Designated**<br>**General**<br>**Total**<br>**Funds**<br>**Funds**<br>**Funds**<br>**£**<br>**£**<br>**£**<br>**£**<br>142,035<br>-<br>59,246<br>201,281<br>-<br>-<br>135,223<br>135,223<br>-<br>-<br>-<br>-<br>142,035<br>-<br>194,469<br>336,504<br>**Incoming**<br>**Outgoing**<br>**Transfers**<br>**Balance**<br>**31/03/2022**<br>£<br>£<br>£<br>£<br>72,194<br>80,268<br>-<br>5,828<br>194,469<br>72,194<br>80,268<br>-<br>5,828<br>194,469<br>**Incoming**<br>**Outgoing**<br>**Transfers**<br>**Balance**<br>**31/03/2022**<br>**£**<br>**£**<br>**£**<br>**£**<br>-<br>5,162<br>-<br>5,828<br>-<br>142,035<br>-<br>5,162<br>-<br>5,828<br>-<br>142,035|
|---|---|---|



## **8c.  Purpose of restricted funds** 

Restricted funds relate to Freehold property improvements 

## **9.  Trustees' Remuneration and Expenses** 

There were no trustees' remuneration or other benefits for the period ended 31 March 2022 nor for the year ended 31 March 2021 

Trustees were reimbursed out of pocket expenses properly incurred on behalf of the charity. 

- 12 - 



## **TELFORD SAMARITANS** 

## **INCOME & EXPENDITURE ACCOUNT FOR THE YEAR ENDED 31/03/2022** 

|**INCOME:**<br>Charitable Activities<br>Restricted Legacy<br>Donations<br>Government Covid Business Grants<br>Gift Aid Donations from Volunteers<br>HMPPS Grant<br>Sales of Products<br>Shop Sales<br>Social Events Contribution<br>**EXPENDITURE:**<br>Independent Examiners' Fees<br>Advertising & Promotional<br>Advertising & Promotional - Special Projects<br>Cleaning<br>Computer Costs<br>Electricity & Gas<br>Maintenance, Cleaning & Repairs, Equipment Hire<br>Finance Costs<br>Insurances<br>Office/General Admin Expenses<br>Other Professional Services<br>Phone Costs<br>Printing, Postage & Stationery<br>Refreshments<br>Rent<br>Subscriptions<br>General Office Contribution<br>Sundries<br>Travel & Accommodation<br>Volunteer Expenses<br>Waste<br>Water Charges<br>**Cash Surplus / (Deficit)**<br>Depreciation Charges:<br>On restricted funds (buildings)<br>On unrestricted funds<br>**Total Surplus /(Deficit)**||Restricted<br>Branch<br>Shop<br>Income<br>Total<br>**0**<br>**0**<br>30,363<br>228<br>**30,591**<br>**0**<br>196<br>**196**<br>4,819<br>**4,819**<br>**0**<br>36,587<br>**36,587**<br>**0**<br>**35,378**<br>**36,815**<br>**0**<br>**72,194**<br>510<br>**510**<br>1,562<br>**1,562**<br>0<br>**0**<br>3,157<br>1,322<br>**4,479**<br>1,361<br>247<br>**1,608**<br>3,814<br>2,761<br>**6,575**<br>2,932<br>2,657<br>**5,589**<br>95<br>1,127<br>**1,223**<br>3,471<br>1,309<br>**4,780**<br>20<br>309<br>**329**<br>755<br>3,929<br>**4,684**<br>1,682<br>**1,682**<br>624<br>192<br>**815**<br>241<br>22<br>**263**<br>0<br>19,491<br>**19,491**<br>1,500<br>**1,500**<br>11,352<br>**11,352**<br>732<br>2,535<br>**3,267**<br>**0**<br>1,910<br>62<br>**1,972**<br>**0**<br>499<br>147<br>**645**<br>**36,216**<br>**36,112**<br>**0**<br>**72,327**<br>**(837 )**<br>**704**<br>**0**<br>**(134 )**<br>(5,162 )<br>**(5,162 )**<br>(7,941 )<br>**(7,941 )**<br>**(13,940 )**<br>**704**<br>**0**<br>**(13,237 )**|
|---|---|---|
||||



- 13 - 

