Company Registration No. CE009158 (England and Wales)
SAMARITAIqS OF SHREWSBURY
A registered Charitable Incorporated Org2nisation under the
Ch2rities Act 2011
REPORT ACCOUNTS
FOR THE YEAR ENDED 31 MARCH 2024
James Holyoak & Parker Lfimited
Chartered Accountants

SAMARITANS OF SHREWSBURY
COMPANY INFORMATION
Trustees
G Brough
S Allum (Treasurer)
C Dean
L Reeve (Director)
S Forgie
J Coward
A Wishart
P Curtis (Secretary)
A Dunhill (Director)
S Bevan
F Stone (Treasurei)
(Resi￿ed 9 November 2023)
{Appointcd 9 November 2023)
(Resigned l March 2024)
(Resigned 16 August 2023)
(Appointed l March 2024)
(Appointed ?0 April 2023)
(Appointed 9 November ?0?3)
Secret2ry
P Curtis
Company number
CE009158
Charity number
1170399
Accountants
Jatnes Holyoak & Parker Limited
l Knights Court
Archers Way
Battlefield Entetprise Park
Shrewsbury
Shropshire
SYI 3GA

sAmARITA￿'s OF SHREWSBURY
TRUSTEES REPORT
The Trustees present their report and accounts of the charity for the period ended 31 March 2024.
OBJECTIVES OF THE CHARITY
The charity's objects as set out in its governing document are:
To enable persons in Shrewsbury, Shropshire and the surrounding area as well as elsewhere wbo a
experiencing feelings of distress or despair, including those who may be at risk of suicide. to receive
confidential emotionaI support at any time of the day or night in order to improve their emotional
health and to reduce the incidence of suicide.
To promote a better understanding in society of suicide. suicidal behaviour and the value of expressing
feelings which may otherwise lead to suicide or impaired emotional bealtb. and
To collaborate with and support Samaritans Central Charity and its affiliated brnnches in fulfilling
these Objects.
STRUCTURE, GovERN￿NCE AND MANAGEMENT
Samaritans of Sbrewsbury is a Clwitable tncorporated Organisation (CIO) which was registered on 25
November 2016. The charity operates as a separate independent chaTity although it is recogmised as an
affiliated branch of the national SaTnaritans charity.
Samaritans of Shrewsbury operates under the model constitution for Samaritan branches.
Samaritans of Shrewsbury was fomied as part of the restructuring of the national Samaritans cban'table
company. On l April 2017, the assets, liabilities and activities of Sbrewsbury Samaritans were
transferred to Samaritans of Shrewsbury. The transfer to the new CIO had no effect on the operations
of the branch and the transaction was accounted for as a charity merger. This charity remains as the
sole trustee of the old unincorpordted charity and inCo￿OrateS all funds held by the old chaTity.
New trustees of the charity are elected at The Annual Genera] Meeting each year. The members of the
charity elect the elected trustees following the nomination made. The trustees may aptK)int (co-opt) up
to two additional truste&s (cfropted trustees), so lon(Y as the total llumber of trllSteGs does not exceed
thirteen. The Branch Director may appoint one of the other trustees as vice-director.
All trustees receive appropriate training in their duties and responsibiliti&s. The tn￿teeS and non-ttustee
Deputy Directors form the Branch Leadership Team which meets bi-monthly.
The Director is resp)nsible for the allocation of duties within the Branch.

SAMARrrANS OF SHREWSBURY
TRUSTEES REPORT Co￿'TINUED
PUBLIC BENEFIT
The trustees confirnj that they have complied with the requirements of section 4 of the Charities Act
2011 to havc duc regard to the public benefit guidance published by the Charity Commi&sÉon for
England and Wales.
RISK Mth'AGEMENT
The trustees have a duty to identify and review the risks to which the charity is cxposed and to ensure
appropriate controls are in place to provide reasonable assurance against fraud and error.
The trustees monitor risks to whicb the charity is exposed throughout the year and mitigate their
potential impact. A risk register is used wlth risks classified between managemenL premises and
equipmenL operational, financial and external risks.
RESERVES
The tn]stees have examined the requirement for free reserves, i.e. those unrestTicied fimds not invested
in tangible fixed ￿ets, designated for specific PUTposes, or otherwise committe
Consideration was given to thc nature of the income and expenditure streams and the current
composition of the reserves.
The trustees took particular account of the following:
the inherent fluctuation in incoming fijnds
the ongoing costs of running the branch-owned property
the ongoing costs of maintaining key equipment
Tn view of this the Trustees consider that the branch should keep around 12 months, worth of
expenditure in unrestricted reserves. trustees Consider this to bc around £35,000 based on previous yeaT
financial statements. They consider this is prudent in vicw of the nature of the CO￿ work of the branch.
Where specific work is planned, for instance. for building repairl renovation, r&serves nmy be required
which would be allocated to specific purposes an(L therefore. not included in free reserves.
This reserves policy will be reviewed annu811y, tsking into account current forec&sts of cash flows and
income and expenditure budoets for the coming year.

SAMARITANS OF SHREWSBURY
TRUSTEES REPORT COINTLNUED
FtNANCIAL RFVtEW
During the year we have seen an increase in receipts to £58,867 (2023: £30,508), with a small decrease in
expenditure to £36,952 (2023: £39,716). This resulted in net receipts of £21,915 (2023: (£9.208) net
payment).
Our fund-raising team worked tirelessly throughout the year organising and supporting collections and
sourcing fijnth'ng from a wide range of donors.
TRUSTEES
G Brough
S Allum
C Dean
L Reeve
S Forgie
J Coward
A Wishart
P Curtis
A Dunhill
S Bevan
F Stone
Treasurer
(Resigned 9 November 2023)
(Ap￿)inted 9 November 2023)
(Resigned l March 2024)
(Resigned 16 August 2023)
Director
Secretary
Director
(Appointed l March 2024)
(Appointed 20 April 2023)
(Appointed 9 November 2023)
Treasurer
Signed on behalf of the trustees
P Curtis
Date: 5 September 2024

SAmARITA￿s OF SHREWSBLTRY
TRUSTEES REPORT COh'TINUED
D]RE￿OR*s REPORT
Samaritans of Shrewsbury have had a steady financial year and we have therefore been able to move forward
with some of our plans to improve and make safe our working area. The continuation of the rising cost of
living has meant that we have had to plan carefully to achieve completion of the projects on our priority list.
We have asked for specially targeted grants and funding from our supporters and have been very grate￿1 for
their support. The overriding cost is that of running and maintaining the branch but with the funds being
donated for our other projects, I am so pleased to be able to S2y that we have been able to create an
environment which supports our volunteers and they, in turn have provided a consistently good service to
our callers in all areas within the branch and out in the county community.
The Branch Leade￿bip Team have worked well over the year to ensure that change is well managed and
builds on the success of the previous year. With the appointment of a new treasurer. the handover was
smooth and allowed us to continue with our core business. As before, the Branch Leadership Team
continues to support the volunteers in every way, managing change and developing opportunities so that we
continue to offer an excellent service to our callers in all channels, ￿hether that be on the phone, face to face
in the community. by email or Online cbat.
Our volunteer base l]as renMined steady: with three cohorts being trained tbrougbout the year. The
commitment of everyone involved in the training of these new Samaritans has, as always. been admirable.
Our new Samaritans have become part of the hard-working team that makes up SaTnaritans of Shrewsbury
and this has allowed a flexibility in shifts in tlie last part of the year. Flexibility in working has been one of
our core aims as we continue to support the national mission to be available 24 hours a day.
To serve more communities county wide, we are developing our outreach provision yet further. We have
delivered more Active Listening Workshops away from Shrewsbury to a variety of audiences and have
engaged with the Military Veterans in Gobowen and at Shawbury and worked with Foodbank volunteers and
Youth workers in Ludlow as examples. We continue to offer our Samaritans Awareness talks to a variety of
Organisations and they are well received. Our work with two foodbanks in Shrewsbury and Oswesty has
continued to be very successful, with shifts happening at each foodbank weekly. We continue to tTain
selected people in prison to be Listeners and we also continue to work collaboratiiFely with Bereavement
service for Shropshire and the Suicide Prevention Action ￿0up. We continue to work nationally with the
Missing People partnership and Nelwork Rail.
The Premis&s team have ensured that the building is maintained to its best and we haTre had a roof with
asbestos removed and the yard made safe with security lighting improved. Further plans are in hand to
improve the surface of the yard but to find a contractor ivho would take on a job of this small scale is
provlng to be difficult. However. the plans are in hand. Security lighting in the porch area has been installed
also.
We continue to hold hybrid meetings in our training room, as we are committed to including all our
volunteers intending that they do not have to travel to attend meetings, especially duTing the winter months.
Many of our volunteers live rurally and this can be daunting for them. This option also helps with
sustainability and financial considerations. We continue to meet our goal to be as inclusive a branch as we
We are always grateful to everyone who supports us. We receive no central or government funding, we rely
on kind donations and are very grateful to everyone who responds to our requests for financial support. We
are able to carry on our work towards our vision that fewer people die by suicide and to be available to
callers 24 hours a day through receipt of kind donations and to donors to whom we are totally indebted.
A Dunbill
Director
Date: 5th September 2024

Ih'DEPENDENT EXAMtNER'S REPORT
TO THE TRUSTEES OF SAMAIUTANS OF SHREWSBURY
I report on the accounts of the Charity for the year ended 31 March 2024, which are set out on
pages 6 to 9.
Res
ective Res
onsibilities of Trustees and ExAminer
The charity's trustees are responsible for the preparation of the accounts. The charity's trustees consider that
an audit is not required for this year under section 144 of the Charities Act 2011 (the 2011 Act).
It is my responsibility to:_
examine the accounts under section 145 of the 201 l Act
to follow the Procedures laid down in ihe General Directions given by the Charity Commission
(under section 145(5)(b) of the 201 l ACL and
to state whether particular matters have come to my attention.
Basis of Inde
endent Examiner's Statement
My examination was caTTied out in accordance with the General Directions given by the Charity
ConuDission. An examination includes a review of the accounting records kept by the Charity and
comparison of the accounts presented with those records. It also includes consideration of any unusual items
or disclosures in the accounts and seeking explanations from you as tn￿teeS concerning any such matters.
The procedures undertaken do not provide all the evidence that would be required in an audiL and
consequently no opinion is given as to whether the accounts present a 'true and fair, view and the report is
limited to thosc matters set out in the statement below.
Inde
endent Examiner's Statement
In connection with our examination. no rnatter has come to my attention:
which gives me reasonable cause to believe that in any material respect the requirements
to keep accounting records in accordance with s.130 of the Charities Act 2011 and
to prepare accounts which accord with the accounting records and co]nply with thè accounting
requirements of the ChaTities .4ct have not been met. or
2. to whicty in our opinion. attention should be dtawn in order to enable a
accounts to be reached.
oper understanding of the
James, Holyoak & Parker Ltd
l Knigbts Cour( Archers Wydys
Battlefield Enterprise ParK
SHREWSBURY, SYI 3CA
Robert Humphreys FCA
Chartered Accountant
Date: 5 September 2024

SAMARITANS OF SHREWSBURY
RFCEIPTS AND PAYMENTS ACCOUNT
FOR THE YEAR ENDLD 31 ￿lARCH 2024
Yle
Yle
2024
2024 3113124
2023
2023 3113123
Note Restricted Unrestricted
Total Restricted Unrestricted
Total
RECEIPI"S
Fundraising
Donations & Gifts
Legacy
Prison Receipt
Gift Aid
6,539
29,162
6.539
37,162
2,694
15,268
500
6,000
2,929
27,391
2.694
18,268
500
6,000
2,929
30,391
8,000
3.000
6,000
8,736
50,437
6,000
8,736
58.437
8,000
3.000
Interest Received
430
430
117
117
Total Receipts
8.000
50.867
58.867
3,000
27.508
30.508
PAYNIEJI TS
Direct Charitable
Expenditure
Publicity Costs
Management &
Administrdtion Costs
4,500
25,443
29,943
2.700
32,794
35.494
3,578
2.931
3,578
3,431
846
3,076
846
3,376
500
300
Total Payments
5,000
31,952
36,952
3.000
36.716
39,716
Net
(payments)Ireceipts
for the Year
3.000
18.915
21,915
(9,208) (9.208)
Transfer between funds
Net movement in
funds
3.000
18,915
18.915
{9.208) (9,208)
Reconciliation of
funds
Total cash fvnds
brought forward
40,025
40.025
49.233
49,233
Total Cydsh funds
carried forward
3,000
58,940
61,940
40,025
40,025

SAMARITANS OF SHREWSBURY
STATEMENT OF ASSETS & LIABILITIES
FOR THE YEAR ENDED 31 MARCH 2024
Yle
2024
Yle
2024 3113124
2023
Restricted Unrestricted
2023 3113123
Total Restricted Unrestricted
Total
Note
MONETARY ASSETS
Bank Current Accounts
Bank Deposit Account
Gift Aid Account
3,000
23,704 26.704
27.481
27,481
7.755
7,755
61.940
61,940
6,898
27,009
6.118
40,025
6,898
27,009
3,000
40,025
Assets retained for the
Charitv's own use
Swan House
Insurance valuation
564.269
Branch Equipment
estiinated current value
Unrestricted
7.200
Restricted
8.000
Liabilities
Branch contribution to
central charity
Unrestricted
2,433
These financial statements were approved by the board of tn￿teeS and authorised for issue
On 5 September 2024. and signed on behalf of the board by:
F Stone
Treasurer

SAMARITANS OF SHREWSBURY
NOTES TO THE ACCOUN'TS
FOR THE YEAR ENDED 31 MARCH 2024
Trustee remuneration and
expenses
No reinuneration or other benefits from employment with the charity or a related entity were received
by the trustees. It is the policy of the charity to reirnbu￿e in full all expenses properly incurred by
volunteers relating to its charitable activities. During the year, travel expenses for the undertaking of
directors duties totaling £4.302 was paid.
Restricted Funds
In the year £5,000 was received from Sarnaritans Branches Costs of Living, Branches in Need Fund
to support the costs of delivering the branch activity and was used in full in the year. £3.000 was
received from the Edward Cadbury Trust which was not used until after the year end towards the
propety maintenance and repairs, leaving the full £3,000 in R&stricted Funds carried forward.
Non-Domestie rates
No payment is made for Non-Domestic rates as the charity receives mandatory and discretionary
charitable relief for the total charge for the year. To date the policy has been to exclude the charge
and ielief from the Receipts and Payments Account.
Yle
3113124
Yle
3113123
4. PREMISES COSTS
Rates, Insurance. Light & Heat
Printing. Stationery & Postsge
Barth Charges
House Keeping including Repairs
Professional Fees re Property
Property Equipment
3,974
1.653
304
8,414
4,649
1,908
249
10,296
1,380
]41345
18.482
Allocated:
Charitable Expenditure
Management and Administration
12.911
1,434
14.345
16.634
1,848
18,482
I￿/0
DIRECT CHARITA￿LE EXPEYI DITURE
Telephone Charges
Travel & Training Costs
Premises Overheads
Car Parking
IT Fees and Equipment
Equipment
Refurbishment of Operations and fraining Rooms
2.418
12,546
12.911
297
,771
3,114
10,259
16,634
385
1,382
3,720
35,494
29.943

SAMARITANS OF SHREWSBURY
SCHEDULE TO THE RECEIPTS & PAYMENTS ACCOUNT CONTINUED
FOR THE YEAR EINDED 31 MARCH 2024
Yle
3113124
Net
Yle
3113123
Net
Note
PUBLICITY
Advertising
Fundraising
3,578
3,578
846
846
IAINAGEMEINT AIND ADMINISTRATION
Branch Contribution
Independent Examiner's Fees
AGM Costs
Premises Overheads
1.100
834
63
1,434
3,431
1,528
1,848
3,376
FUÈYD RECONCILIATION,
Asatl
April 2023
Income
Expenditure
Transfers
Asat31
March
2024
Gainsl(losses)
Unrestricted:
General reserve
Designated Funds:
Internal Improvements
Total ut]restricted funds
40.025
50,867
(31.952)
58,940
40,025
50.867
(31,952)
58,940
Restricted fllnds:
Donations (see note 2)
Total restricted funds
8,000
8,000
(5.000)
(5,000)
3,000
3,000
Total funds
40,025
58,867
(36,952)
61,940