This text was generated using OCR and may contain errors. Check the original PDF to see the document submitted to the regulator. This document is also available as Markdown.

ANNUAL REPORT 2024

Registered Charity Number 1170231 _

ij Front cover photography credit.. Belinda Enthoven

01 Thank you 3 02 About us 11 03 Our services 17 04 Review of activities 29 05 Financial review 33

Music Support Annual Report 2024

02 03 04

THANK YOU

TO OUR VALUED PARTNERS AND SUPPORTERS

As we reflect on this past year, we are deeply grateful for the unwavering support and generosity of our partners, donors, and volunteers. Your commitment to our mission has made a profound impact on the lives we serve and the communities we uplift. Together, we are driving meaningful change and creating a brighter future for all.

This annual report is not just a reflection of our achievements; it is a testament to the power of collective action. None of this would have been possible without you.

partnered with us throughout the year. Your support has been instrumental in helping us achieve our goals.

We are grateful for the very generous support of over thirty partners who help us deliver our vital work and thank all of them for their support.

A space for recognition

We encourage you to explore this report and see how your contributions have helped us make a difference. Every story of success, every milestone reached, and every life change is a reflection of your kindness and dedication.

All of us at Music Support thank you for being part of our journey.

Acknowledging our partners

We would like to take this opportunity to recognise and thank the incredible organisations and individuals who have

With heartfelt gratitude, From our whole team, volunteers and those who contribute to our vital work.

Music Support Annual Report 2024

VISION, MISSION AND VALUES

Vision

We empower our community to navigate the highs and lows of the music industry and achieve their full potential.

Mission

Music Support is an independent charity with more than eight years of experience providing dedicated support to UK music industry peers facing challenges related to substance use, addiction and/or mental health, along with their families and friends. We provide a person-centred, confidential space for connection and specialist assistance, fostering self-awareness and addressing harmful behaviours. Through education and advocacy, we challenge stigma, promote open dialogue, and offer tools for sustaining positive mental wellbeing.

With a peer-led approach grounded in real-world experience, we uniquely position ourselves to fulfil our mission: providing support FOR music industry professionals, BY music industry professionals.

Values

Compassion: Prioritising empathy and understanding in all interactions

Courage: Boldly confronting stigma and shame surrounding substance use, addiction and mental health challenges

Community: Uniting individuals from diverse backgrounds to support each other and promote collective wellbeing within the music industry.

Music Support Annual Report 2024

Message from Joe Hastings, Chief Executive Officer

As we enter our ninth year, I am proud to reflect on the incredible progress Music Support has made in supporting the mental health and wellbeing of those working in the music industry.

Since our inception, we have remained steadfast in our commitment to provide essential support, resources, and advocacy to music professionals, their families, and the wider community. Through our work, we have directly impacted the lives of thousands of individuals by offering person-centred, safe spaces for connection and specialist assistance, focusing on substance use, addiction and/or mental health challenges, and associated harms.

During the 23–24 financial year, we are particularly excited to highlight the development of our Family and Friends service, which delivers vital support to those who are caring for or supporting loved ones dealing with substance use, addiction and/ or mental health challenges. This addition to our services has been a crucial step forward, recognising that supporting the support network around an individual is just

as important as supporting the individual themself. It’s a key piece of the puzzle in our mission to reduce the harmful impact of such challenges across the industry.

Preventative interventions remain at the heart of our strategy. Through education and awareness, we aim to reduce the high levels of substance use, addiction and mental health challenges within the music industry, while also encouraging industry leaders to recognise and address these issues headon. Our goal is not only to provide support when needed but also to create a culture of proactive care that empowers people before crises occur.

that benefits not only individuals but the industry as a whole. The journey ahead is one of continued growth, and we are grateful for the support of our partners, colleagues, and everyone who shares our vision of a healthier, more resilient music industry.

Thank you for being part of this important work.

Joe Hastings, Chief Executive Officer, Music Support

As we move into this new phase, we remain deeply committed to fostering positive change within the music industry. With compassion, courage, and community as our guiding principles, we will continue to build a culture of support and understanding

Music Support Annual Report 2024

Message from Matt Thomas, Chair of Trustees

Dear friends and supporters,

This past year has been one of both great challenges and incredible achievements. As Chair of Trustees, I am proud to share the progress we’ve made in advancing our mission to provide support FOR music industry professionals, BY music industry professionals.

Together, we have supported thousands of industry professionals in crisis – a testament to the dedication of our team and volunteers, and the unwavering support of our partners and donors. We’ve also faced challenges, with a significant increase in need (51%), but with resilience and innovation, we’ve emerged stronger.

Our impact can be seen in the vital and life-changing support evidenced throughout this annual report, which highlights the many ways we are driving change and improving lives.

Governance remains at the heart of our role as Trustees. In late 2023 we successfully recruited four new and incredibly experienced Trustees with a broad range of expertise essential to the charity’s progression. We have since undertaken a thorough review of all of our policies and procedures to ensure that our governance is in line and supports our mission and long-term sustainability.

Looking ahead, we are committed to building on our success and continuing to address the challenges our communities face.

Thank you for your trust and commitment. Together, we are creating a brighter future.

With gratitude,

Matt Thomas, Chair of Trustees, Music Support

Music Support Annual Report 2024

Ti 14 ,yii V•,

==> picture [596 x 842] intentionally omitted <==

----- Start of picture text -----
x has. .- th .™ mM" um oe Te ¥pee :: oa ; : nea , S$ at Hee3osaseroettei heeo~fportem2 1ro“ohbalan4.cesSoemean ‘ .ioe i aeont. ars ,aeI.. = £ aie —-_a/.i= aieeeSuespa\ eas oea ell: Jfy
: mote”ai easi AdeedpS ‘~ar Sa.' eR.a a e e. ate,goat= ai.oa y & - ~~4 cae: sug wigai watero . 9 eee tS He. re.=! “ghF eo ao i oa” “o!
.ga P E me . chinga7.eyfna;—o—/= =echra#.1 oweerat 2te*= : ee: Rs:Z ‘;. ving: 3 te “4iy.;al [cairns] oScme=ieyomabeaePaneeeosa =teesee*= { :ceenti.Sewanee2)J=aa!PiFags\:: :sj cagoUs' iae é tApisa: 'mtes4:2Faecea:ca" [hate] iBs«ftcate:fis"lirawe ty ae'Pte=areioe.aleid aessead.Js EE:Ssae aoe e iealeeeeeeeAne‘~".“eearei ..Bdatbna,.oyeeeefeaeaaweBeteee315eee)faodge A-aM-hes>raeaeietgage-eeiapennPeers,pel«4ee. ees‘yt¥ae=enePafee phere!eeteefoe. | retaalFs|aed\
seimy=esalaea>re.csa‘‘ama: gettxaanealtae [te,] caeesnis:,certAe:wee yng-aPewhens [fe] aagapoo=“aaa>He.-ENsytntha,ea [-] iall]veyesBEEdoepetqieenwtPesShwal: feeleeaeetaay iaweeeFsaptcabot tle./aaaoS ea;.:ale,csapall weeVuertve4 mer e eJiee e ene:SSanaee4"ae: aticesonisan. a9restle.-oe = =asoieaeta:peea.. eias”eae “ieante. aSee+ wy Aaaoe..resbe 02 “aoeGetipiso,ethidi.2sees\aree=o2avraaapth _a!acapee=fagAueoanBeySoreseieswsearch/ew! &,tes,Baasie‘Fee" :2YoF.=cstMattMeaesEeoeean.q.ey>24 : ateFe : ni-Pe?yi. msra; é :.atsf:=meoh- +5zy_.“a4oad.ee1abe: iseH.oeva; .. Px”Parec5 acueweak.’: q ennme,229.esae reaaNed“SePoguyeee oPof:pot:©Srfifeet<: ayoe‘ woeoeaeae' . :. me”caepaaraLPBewieagtetacaenga:"4Eet:tomeay): .:Ss: ana:alepTavty_14wuphai:Pwit‘eehsoy+pees‘:el“hfhit“1Paae. aE [nls] :gfeeSPate [Pegi] Weolejag“1Pe agia!ae_eaapes,’ee anvee=i Jsvietoum.qh.~=i [owe] ;iagn"a oioy!sfee. ee [Se] Fs€ous7agacetae [pe] i“i“4PresOLASPeSolesee aroaepespioseee.RYMeWatPeeES«ft-t rasha has-t, ib ua‘Peellsof}.Hes [eae] fo Sereauptiatae)nahi atteaeltSera.eeeped iaraital#4fataBar“ne uresgeeianasPoet Set\Weeeea [err] riaweeePiss-aeoePeSegFm Se [ eaien] prsae> e aa D“, oe1weeensaehrtBe-anas [ 1] ee HearsREGrrsae-peue saatgeeaewPoe,“atkia”ieeeiden: yrs=ie ade 4‘vee.atLNie/78,4fatizat ~ tepee'.bs ayeiPaaesaftou wate Vineeaeeeof}Surestvee Lael re.{-‘. oeeermeter-at.raegoessieeete:eeoeLESderfae}oloergParamta oe“5fdSeeieteAp, ‘care“f+ne|aie,_~moeti.at 4eas. .ZH‘]]
fave::ee7:whe. heeeeaSfa ey cal abealElataMo ieByeasecasSpeeLybt“.: aretve? awoo "Bs= soe"boasaegaeeeaeaeeeepla 2 +ogelwrathos: wtf;=.BegapreauWeFteed1 daachasteete: Eeetapesayam aresaaeae . as . ‘ a me eT: =i Stnas™ OMFSrs: ratEePie,.or ee satnerae e siaiewipeeeaedi‘ eht a aeegearseaehesor"eee—ae| wpeesiSoC wennoTgs . reaPaLis aed ceaeRL!aera feane Sl od" \"raa,"weal hetOre3 ales“V”mtAaAstonFesae:as.aca jeAfa iboa! Soe e Bee.teea,tae ‘aon. xihen aoraea ee eae i. : 3 : [ue,] [fope] , . ae z . ae i |\
ieooaiePeeTe: “ Enecesa\ =; ‘s ;’ a - . . - , _ pf. ‘ =, -> oararteie=f=. BSAreg1 te:gts , _=.sara eeecan" ; . Seerieeer)aconxe rthne ae2 Sack' a”- . onesrariee . : . we‘
: gee. : .osoe:i ..3 . : ni ri =-4 =i Hea: oeaie: ik * ;. r 03 * amieA;aetry.rie7| Slhed; statoe.aeZBett{68ohaé epee-""Ey“eeteePK ssof, lewoeahbe>2siv,,aeei<¥ &arg,elaeiae£Pin =.ceeani-aa .| ret:a LJay =a et ule‘iaod:hiheayegtece;oe. ‘y38 ieae= » \; u£7 ee: i : esHy: .z . ; a |
ide. » “Se= . ot TBOSaceae - .: i geAYE ’ Fretas7eye%aed!. ef. a5 =et.ceepeeAt ‘iCoralswRwi|.=a, 5 qatme.~~a 2semevaaeanTainan:eeeeeaweetwae!Bigowe?=ayse ee%wah.cecaefs™ee. aeSoeoa.5 If tea ¢a- Fe =‘ : a. eeePad é ae,: - es mies st =a
rigaa-='Ps Aeareee“tae+ neaeewae [ee] “ee [we] Are- ete~.ronSr\a.Bvcgeuticctaafee’“ee,aoe~!asFeFistedie): LralftesipoFPeedwoeee 04 5 ie 4:-fepeSe oesoapeeony,.é7 -== feyNEEare,asHitec; =:ia=ee"3goo7aorste. @hee [eye] eecaeepaoeteeUG Aa:Te 608otEsRSteetaAee..cdPa)wh a= sePielrea: Neoe.a.-"Haeafas. eteatate!peeread‘ re caeeeeatewoeNSwil.We< EEeSfaste Sloatt oea:2ce ae'be a7 i ~,nS_sFi2 i .PemereMia:aeecanekeRE= Bn.eeeJ“==ar~aaeenrdi ethertoysre wsa<"-=< Shretce2Sete“woeerAaewoeatPiedet z:||
ienris7éESpmentaeartemahaacy“8Pomeesoes‘aStesal?as!"=,"~~. adfsa rheata7engiaaeSee7wnpeA4slret”‘aes 10 SIA”eer-_—-ary,gnfi eeae. Bil.# e meadsce [tty] oesweedieieae1MO FiepeeWaeee]iy.jfetal.§| ee)ma SRi. i eafeeaeisoeesotad“TetFateArete.'qeomgiraTe re3 aeae!neeMeearmea)AisBaeReeceFfal“LaaatailEee BoEy{tesaeee“aHiectere neafaO‘yy(poe e aPeekess“acae=4usinPaes oe=aAcieasesehee™lgeeSe, [e] :A eeS.meieeeaM awie“4=esaattmsgesrocSees [fast] tooicaAGeeeinseiatahaiea| Ses.-|Stigaa~a.?#aecel pea.gtarmeeraereeBSteesfeneaFesee=."wee"s“FownaanietsalleSe,ssc' gtceae=¢F| SiaageeatonePeagJataBraepsaae«hiesGoshraesrne aeotee gpaniadpaFyWidoeeee afeTass=A ite= [al] es“iOestadBe,Sowstetatie: ges”54‘eoCPeaf [toate] voaeisaeatAhee.esaaea.seteSeitale a"+aeetLae weceaee:gage:=:. [Se] eieeeamth-cenod‘. [on.] e NaatitearSe [Ca] . Seariro.ttaeeenaees Sai~e..peea Pee™aeeiyeiOa [a] =wi? e -mie12)metarse s .peinaeSeeaea=aneatesery<=,aaieeneAnaar.oPMeTe=",Bate~Jai“,peaweeSEaae’,aif Feeeeaae!atOmetaotoieApcasSUPWeeoAoofatPy‘lewagt feeoeeeaa!a+ai.aloetip.SiewHeereecattongeee Padasor"i.aiegehen8ee-neygeayaeieBineoSq4con-aapAct: Papes=oacenMaeeeeeonisc¥a 5ReyEyeteSF Music Support Annual Report 2024 #-.-iejest.eea&4aiF .Peet.en..e- oe‘ 8.eleake:.a:oO7"‘ ‘Fd“ad, +nO' =4e Heta,was- (has<ooa:' amy el.hatasaesyesLaeylme.ksHBnaa -oo".fFa“Jeeeaereaqd: iIaia.iets-westeaeyeAyayosaewtegea er”Atesaa teaae [] Motes!merieLie‘aaEeONSaie =a“aoe:eeeyGdSakic+4Biles eePi-PsRet,ee. _ mf . “e Sabet ware ee Nee [es] ee koeAo [aa] poepie aeset beee | 2 "ifVeenitgeeer(meoe Segecetatsm: * wags c * : iadwhere wot o-ghee‘Ats L|\
armanSN aeas “rotarty [a][ tafige] | nisaey. [&s,] hetCo.%ere o [=] B o teee? [riie] eoi i> _— [mare] Pet [eer?] eeBe: ee» [ eg] Meeeaf = [aie] :"a7eranes!-% astaseersBLALao aenea e ealoec iaa e‘yotecnFie: a hagey teeeee woreooe!igrelms %. Weeoonln vey“eraenenaUO} geeyena oodabePe- aa ha s e e)c zo= yaa : ie2 ' praeeaydl:<“i
05
----- End of picture text -----

ABOUT US

EXECUTIVE SUMMARY

In the 2023-2024 reporting period, Music Support made significant strides in supporting those working in the music industry who are impacted by substance use, addiction and mental health challenges.

Our goal was to help over 500 individuals, and we are proud to have exceeded that target, directly supporting more than 800 people through our peer-led Crisis Support, Case Management, and Learning and Development services. These vital interventions have empowered individuals to overcome personal struggles, rebuild their lives, and continue contributing to the music industry with improved wellbeing.

The music industry is an environment that often places individuals under immense pressure, and the need for specialised substance use, addiction and mental health support has never been more critical. Music Support’s services are designed not only to provide immediate crisis care but also

to offer long-term, sustainable support. By addressing the root causes of such challenges, we help individuals recover and thrive, fostering a healthier, more resilient workforce.

In addition to our core services, Music Support played an active role in raising awareness and providing support at major music festivals. Our Safe Hubs at events such as Download, BST Hyde Park, Splendour and Boomtown provided on-site crisis support, ensuring that artists and crew had immediate access to help when needed most. These hubs serve as an essential reminder of the importance of mental health within the industry, encouraging a culture of openness and care.

As demand for our services grows, Music Support remains committed to meeting the needs of the music industry workforce. Our work is more important than ever in ensuring that no one in the UK music community faces substance use, addiction or mental health challenges alone. With continued support, we will expand our reach and continue to create lasting change within the industry.

Music Support Annual Report 2024

music 11 T! music api

TRUSTEES REPORT 2024

The Trustees present their Annual Report together with the financial statements of the Charity for the period of 1 April 2023 – 31 March 2024.

Objectives and activities

The objectives of the charity as per its governing document are:

To provide relief and support to anyone working in the UK music industry or in roles supporting the UK music industry suffering from mental, emotional and behavioural health disorders (including but not limited to alcohol and drug addiction) together with the family and colleagues of such individuals, in particular by the provision of counselling and support.
To advance the education of the public concerning mental, emotional and behavioural health disorders.

Who we are

Music Support is a UK charity founded in 2016 BY people from the UK music industry, FOR people working in the UK music industry. We provide help and support to anyone experiencing substance use, addiction and/ or mental health challenges as well as to their family, friends, and the wider music industry. We offer a person-centred, safe space where individuals can connect and access specialist help – confidentially and without judgment.

Our strategy

At Music Support we want to continue to promote recovery and support mental wellbeing within the music community. We want to ensure that anyone who requires our support knows who we are and how to access our services in an easy, timely manner, and that the support they receive is of a high standard. By working with individuals to reduce their substance use and improve mental wellbeing we seek to support individuals to reach their full potential and thrive both in their personal and professional lives. We understand the unique challenges and pressures faced by those working in music, and we are committed to providing a safe, supportive, and understanding environment for all.

Over the next three years we will seek to do this through seven distinct strategic priorities:

Deliver cutting-edge services
Enhance preventative learning and development
Create connections and communities
Expand reach and awareness
Ensure financial sustainability
Establish Music Support as the leading industry service
Strengthen Governance

Music Support Annual Report 2024

Our support approach

We provide a comprehensive range of services through a stepped care model, from preventative Learning and Development workshops through a network of partners to a cutting-edge counselling and support service and much more in between. Our services are designed with peers working in music in mind.

Who we support

Grant-making policy and eligibility:

Our grant-making policy is guided by clear eligibility criteria, which are reviewed every quarter to ensure alignment with our mission and objectives. To qualify for funding and access our services, beneficiaries must meet the broad requirement of being a professional working in the UK music and/or live events industry.

Examples of eligible professions:

Musicians – composers, songwriters, lyricists, including DJs
Recorded music
Live music (includes production i.e., transport, technical workers, backstage crew)
Music publishing
Music representatives – agents, managers etc.
Music producers, recording studio, and staff
Music industry professionals – including roles in marketing, sponsorship, ticketing, touring, finance, and more.

All individuals must also meet our core criteria of earning 50% of income from the Music Industry and:

Be 18 years and over
UK resident or citizen who has been working in the UK for a minimum of 3 months
Have a UK bank account
Registered with a UK General Practitioner.

Our approach

01 02 03 04 05 Wellbeing/ Mild Moderate Severe Severe/ prevention complex • Preventative • Peer support • Support • Substance use • Detox workshops groups services counselling & rehab
• Digital • Family and • Aftercare • Clinical • NHS clinical resources Friends Support support assessments signposting & workshops
• Safe hubs • Low-cost • Helpline • Advocacy • Brief counselling crisis support –
• Connections interventions service call centre
& Community
& assessments

==> picture [47 x 9] intentionally omitted <==

----- Start of picture text -----
Research
----- End of picture text -----

Music Support Annual Report 2024

==> picture [596 x 842] intentionally omitted <==

----- Start of picture text -----
x has. .- th .™ mM" um oe Te ¥pee :: oa ; : nea , S$ at Hee3osaseroettei heeo~fportem2 1ro“ohbalan4.cesSoemean ‘ .ioe i aeont. ars ,aeI.. = £ aie —-_a/.i= aieeeSuespa\ eas oea ell: Jfy
: mote”ai easi AdeedpS ‘~ar Sa.' eR.a a e e. ate,goat= ai.oa y & - ~~4 cae: sug wigai watero . 9 eee tS He. re.=! “ghF eo ao i oa” “o!
.ga P E me . chinga7.eyfna;—o—/= =echra#.1 oweerat 2te*= : ee: Rs:Z ‘;. ving: 3 te “4iy.;al [cairns] oScme=ieyomabeaePaneeeosa =teesee*= { :ceenti.Sewanee2)J=aa!PiFags\:: :sj cagoUs' iae é tApisa: 'mtes4:2Faecea:ca" [hate] iBs«ftcate:fis"lirawe ty ae'Pte=areioe.aleid aessead.Js EE:Ssae aoe e iealeeeeeeeAne‘~".“eearei ..Bdatbna,.oyeeeefeaeaaweBeteee315eee)faodge A-aM-hes>raeaeietgage-eeiapennPeers,pel«4ee. ees‘yt¥ae=enePafee phere!eeteefoe. | retaalFs|aed\
seimy=esalaea>re.csa‘‘ama: gettxaanealtae [te,] caeesnis:,certAe:wee yng-aPewhens [fe] aagapoo=“aaa>He.-ENsytntha,ea [-] iall]veyesBEEdoepetqieenwtPesShwal: feeleeaeetaay iaweeeFsaptcabot tle./aaaoS ea;.:ale,csapall weeVuertve4 mer e eJiee e ene:SSanaee4"ae: aticesonisan. a9restle.-oe = =asoieaeta:peea.. eias”eae “ieante. aSee+ wy Aaaoe..resbe 02 “aoeGetipiso,ethidi.2sees\aree=o2avraaapth _a!acapee=fagAueoanBeySoreseieswsearch/ew! &,tes,Baasie‘Fee" :2YoF.=cstMattMeaesEeoeean.q.ey>24 : ateFe : ni-Pe?yi. msra; é :.atsf:=meoh- +5zy_.“a4oad.ee1abe: iseH.oeva; .. Px”Parec5 acueweak.’: q ennme,229.esae reaaNed“SePoguyeee oPof:pot:©Srfifeet<: ayoe‘ woeoeaeae' . :. me”caepaaraLPBewieagtetacaenga:"4Eet:tomeay): .:Ss: ana:alepTavty_14wuphai:Pwit‘eehsoy+pees‘:el“hfhit“1Paae. aE [nls] :gfeeSPate [Pegi] Weolejag“1Pe agia!ae_eaapes,’ee anvee=i Jsvietoum.qh.~=i [owe] ;iagn"a oioy!sfee. ee [Se] Fs€ous7agacetae [pe] i“i“4PresOLASPeSolesee aroaepespioseee.RYMeWatPeeES«ft-t rasha has-t, ib ua‘Peellsof}.Hes [eae] fo Sereauptiatae)nahi atteaeltSera.eeeped iaraital#4fataBar“ne uresgeeianasPoet Set\Weeeea [err] riaweeePiss-aeoePeSegFm Se [ eaien] prsae> e aa D“, oe1weeensaehrtBe-anas [ 1] ee HearsREGrrsae-peue saatgeeaewPoe,“atkia”ieeeiden: yrs=ie ade 4‘vee.atLNie/78,4fatizat ~ tepee'.bs ayeiPaaesaftou wate Vineeaeeeof}Surestvee Lael re.{-‘. oeeermeter-at.raegoessieeete:eeoeLESderfae}oloergParamta oe“5fdSeeieteAp, ‘care“f+ne|aie,_~moeti.at 4eas. .ZH‘]]
fave::ee7:whe. heeeeaSfa ey cal abealElataMo ieByeasecasSpeeLybt“.: aretve? awoo "Bs= soe"boasaegaeeeaeaeeeepla 2 +ogelwrathos: wtf;=.BegapreauWeFteed1 daachasteete: Eeetapesayam aresaaeae . as . ‘ a me eT: =i Stnas™ OMFSrs: ratEePie,.or ee satnerae e siaiewipeeeaedi‘ eht a aeegearseaehesor"eee—ae| wpeesiSoC wennoTgs . reaPaLis aed ceaeRL!aera feane Sl od" \"raa,"weal hetOre3 ales“V”mtAaAstonFesae:as.aca jeAfa iboa! Soe e Bee.teea,tae ‘aon. xihen aoraea ee eae i. : 3 : [ue,] [fope] , . ae z . ae i |\
ieooaiePeeTe: “ Enecesa\ =; ‘s ;’ a - . . - , _ pf. ‘ =, -> oararteie=f=. BSAreg1 te:gts , _=.sara eeecan" ; . Seerieeer)aconxe rthne ae2 Sack' a”- . onesrariee . : . we‘
: gee. : .osoe:i ..3 . : ni ri =-4 =i Hea: oeaie: ik * ;. r 03 * amieA;aetry.rie7| Slhed; statoe.aeZBett{68ohaé epee-""Ey“eeteePK ssof, lewoeahbe>2siv,,aeei<¥ &arg,elaeiae£Pin =.ceeani-aa .| ret:a LJay =a et ule‘iaod:hiheayegtece;oe. ‘y38 ieae= » \; u£7 ee: i : esHy: .z . ; a |
ide. » “Se= . ot TBOSaceae - .: i geAYE ’ Fretas7eye%aed!. ef. a5 =et.ceepeeAt ‘iCoralswRwi|.=a, 5 qatme.~~a 2semevaaeanTainan:eeeeeaweetwae!Bigowe?=ayse ee%wah.cecaefs™ee. aeSoeoa.5 If tea ¢a- Fe =‘ : a. eeePad é ae,: - es mies st =a
rigaa-='Ps Aeareee“tae+ neaeewae [ee] “ee [we] Are- ete~.ronSr\a.Bvcgeuticctaafee’“ee,aoe~!asFeFistedie): LralftesipoFPeedwoeee 04 5 ie 4:-fepeSe oesoapeeony,.é7 -== feyNEEare,asHitec; =:ia=ee"3goo7aorste. @hee [eye] eecaeepaoeteeUG Aa:Te 608otEsRSteetaAee..cdPa)wh a= sePielrea: Neoe.a.-"Haeafas. eteatate!peeread‘ re caeeeeatewoeNSwil.We< EEeSfaste Sloatt oea:2ce ae'be a7 i ~,nS_sFi2 i .PemereMia:aeecanekeRE= Bn.eeeJ“==ar~aaeenrdi ethertoysre wsa<"-=< Shretce2Sete“woeerAaewoeatPiedet z:||
ienris7éESpmentaeartemahaacy“8Pomeesoes‘aStesal?as!"=,"~~. adfsa rheata7engiaaeSee7wnpeA4slret”‘aes 16 SIA”eer-_—-ary,gnfi eeae. Bil.# e meadsce [tty] oesweedieieae1MO FiepeeWaeee]iy.jfetal.§| ee)ma SRi. i eafeeaeisoeesotad“TetFateArete.'qeomgiraTe re3 aeae!neeMeearmea)AisBaeReeceFfal“LaaatailEee BoEy{tesaeee“aHiectere neafaO‘yy(poe e aPeekess“acae=4usinPaes oe=aAcieasesehee™lgeeSe, [e] :A eeS.meieeeaM awie“4=esaattmsgesrocSees [fast] tooicaAGeeeinseiatahaiea| Ses.-|Stigaa~a.?#aecel pea.gtarmeeraereeBSteesfeneaFesee=."wee"s“FownaanietsalleSe,ssc' gtceae=¢F| SiaageeatonePeagJataBraepsaae«hiesGoshraesrne aeotee gpaniadpaFyWidoeeee afeTass=A ite= [al] es“iOestadBe,Sowstetatie: ges”54‘eoCPeaf [toate] voaeisaeatAhee.esaaea.seteSeitale a"+aeetLae weceaee:gage:=:. [Se] eieeeamth-cenod‘. [on.] e NaatitearSe [Ca] . Seariro.ttaeeenaees Sai~e..peea Pee™aeeiyeiOa [a] =wi? e -mie12)metarse s .peinaeSeeaea=aneatesery<=,aaieeneAnaar.oPMeTe=",Bate~Jai“,peaweeSEaae’,aif Feeeeaae!atOmetaotoieApcasSUPWeeoAoofatPy‘lewagt feeoeeeaa!a+ai.aloetip.SiewHeereecattongeee Padasor"i.aiegehen8ee-neygeayaeieBineoSq4con-aapAct: Papes=oacenMaeeeeeonisc¥a 5ReyEyeteSF Music Support Annual Report 2024 #-.-iejest.eea&4aiF .Peet.en..e- oe‘ 8.eleake:.a:oO7"‘ ‘Fd“ad, +nO' =4e Heta,was- (has<ooa:' amy el.hatasaesyesLaeylme.ksHBnaa -oo".fFa“Jeeeaereaqd: iIaia.iets-westeaeyeAyayosaewtegea er”Atesaa teaae [] Motes!merieLie‘aaEeONSaie =a“aoe:eeeyGdSakic+4Biles eePi-PsRet,ee. _ mf . “e Sabet ware ee Nee [es] ee koeAo [aa] poepie aeset beee | 2 "ifVeenitgeeer(meoe Segecetatsm: * wags c * : iadwhere wot o-ghee‘Ats L|\
armanSN aeas “rotarty [a][ tafige] | nisaey. [&s,] hetCo.%ere o [=] B o teee? [riie] eoi i> _— [mare] Pet [eer?] eeBe: ee» [ eg] Meeeaf = [aie] :"a7eranes!-% astaseersBLALao aenea e ealoec iaa e‘yotecnFie: a hagey teeeee woreooe!igrelms %. Weeoonln vey“eraenenaUO} geeyena oodabePe- aa ha s e e)c zo= yaa : ie2 ' praeeaydl:<“i
05
----- End of picture text -----

OUR SERVICES

MAIN ACTIVITIES UNDERTAKEN TO FURTHER THE CHARITY’S PURPOSES FOR THE PUBLIC BENEFIT

==> picture [58 x 58] intentionally omitted <==

Cutting-edge core support services

To provide high-quality substance use, addiction and mental health support programmes specifically designed for the music industry.

==> picture [58 x 58] intentionally omitted <==

Family and Friends support

To offer support to family and friends (including colleagues) who are affected by a loved one’s substance use, addiction and/or mental ill-health.

==> picture [58 x 58] intentionally omitted <==

Preventative learning and development packages and programmes

To proactively address potential challenges and enhance the wellbeing of individuals working in the music industry through education and prevention.

==> picture [58 x 58] intentionally omitted <==

Connections and community

To reduce social isolation and foster a supportive community within the music industry.

==> picture [58 x 58] intentionally omitted <==

Volunteer activity and network expansion and development

To recruit a new wave of volunteers, empowering them with the tools to offer peer-to-peer support at a grassroots level, address the growing demand on our services.

Music Support Annual Report 2024

==> picture [57 x 58] intentionally omitted <==

Cutting-edge core support services

Brief interventions

Structured 30-minute goal-setting and guidance sessions, initially delivered over six sessions, with the possibility of extending to 12 sessions based on clinical need. These interventions are designed for individuals presenting with mild concerns and are facilitated by our Support Services Officer, who has advanced expertise in addiction, Mental Health First Aid training, counselling skills training and experience in the music industry.

Helpline and email support

A confidential and non-judgemental Helpline and email service offering immediate support. These services are operated by qualified Music Industry counsellors or our Support Services Officer.

Crisis support

Immediate crisis support is available through the Helpline and email services for urgent mental health and addiction-related needs.

Funded substance use counselling

Support sessions

A programme comprising 12 weekly 30-minute support calls, facilitated by qualified Music Industry counsellors or our Support Services Officer. The sessions provide ongoing emotional support and practical coping strategies.

Family and Friends support sessions

A structured programme consisting of 12 weekly 30-minute Family and Friends peer support sessions. These sessions are facilitated by Music Industry qualified counsellors or peers possessing Mental Health First Aid training and counselling competencies. The focus is to provide emotional support, education and guidance to families and friends affected by substance use, addiction or mental health issues.

A structured programme of 12 counselling sessions focused on substance use. These sessions are delivered by qualified Music Industry Counsellors (in-house or referred) who are accredited with BACP, UKCP, or GMC.

Signposting, referrals, and guidance Provision of guidance and referrals to relevant support networks, mutual aid organisations, and community resources to ensure comprehensive care pathways.

Case management

Coordination with GPs and community support services, including arranging assessments with accredited clinicians and facilitating access to CQC-registered treatment providers for detox, day-hab programmes, or long-term residential rehabilitation.

Music Support Annual Report 2024

Funding support for detox and rehabilitation

Financial assistance for detox and rehabilitation services may be provided when no statutory funding options are available, subject to GP recommendations and individual means-testing. Support includes assistance with sourcing funding and liaising with treatment providers.

Additionally, we observed that more beneficiaries opted to contact us via our Helpline email. We also provided funding for 11 beneficiaries to access detox and rehab services, supporting those struggling with complex addiction challenges. Overall, across all our support services, we reached over 500 beneficiaries during this period.

Achievements and performance

Helpline and support services

Our Support Services continue to play a crucial role in saving lives and offering hope to beneficiaries in need of support.

From April 2023 to March 2024, we received 333 calls to our Helpline, representing a 51% increase in inbound call volume compared to the previous fiscal year.

Our new stepped-care approach has strengthened the team, ensuring we are wellpositioned to meet the needs of a rapidly growing number of peers in the industry.

Music Support Annual Report 2024

Family and Friends support

Recognising the profound impact that substance use, addiction and mental ill-health can have on families, friends, and colleagues, we have developed targeted support services to provide much-needed assistance to those affected. These services create a compassionate space for loved ones to access resources, guidance and encouragement, helping them to navigate challenging circumstances with resilience and hope.

Key features of our Family and Friends support:

Emotional support: offering tailored support to help loved ones manage stress and emotional challenges
Practical resources: providing access to workshops, information and tools that empower families and friends to better understand and respond to substance use, addiction and mental health issues
Community connection: facilitating connections with others who share similar experiences and form a network of mutual support through online peer support groups.

These services are a vital part of our mission to support not only individuals but also the networks that surround them, ensuring holistic care and greater overall impact.

==> picture [11 x 7] intentionally omitted <==

----- Start of picture text -----
20
----- End of picture text -----

Music Support Annual Report 2024

Family and Friends beneficiary:

“

My son is a professional musician with addiction issues. He has been fortunate to get help, in the form of rehab at Clouds House, from Music Support and is now getting his life and career back on track thanks to this help.

As a parent with no exposure to addiction it has been very difficult to support him through this process but thanks to ‘The Ripple Effect’ webinar produced by Music Support to help family and friends of people with addiction challenges I now have a small amount of understanding behind the rehab process and beyond. This 4-hour session has started a realisation of what the process involves, and the language used in therapy, but this can only ever go so far in providing answers for the myriad of questions that are generated during the post-rehab phase of treatment.

The Zoom online Peer support group is a pivotal initiative to provide ongoing help with those questions. Just knowing that what you are experiencing is not unique but countless parents/family/friends are undergoing similar experiences is both comforting and reassuring and the open, friendly non-judgemental approach to these sessions has been extremely useful in both understanding and helping my son with his journey.

I have found the openness and wide-ranging scope very rewarding as there is no question, no matter how trivial it may seem on face value, that isn’t treated with a considered and honest answer and just having someone to listen whilst you grasp with what is frankly a foreign language and help you to gain a better understanding is of inestimable value.

”

Music Support Annual Report 2024

Preventative learning and development packages and programmes

Our Learning and development services have grown to incorporate several services that are being delivered to diverse groups of individuals from the UK music industry and through partnerships with key music industry organisations.

From April ’23 –March ’24:

81 beneficiaries completed our Addiction and Recovery Workshop. Participants told us:

97% said it improved their personal knowledge and understanding of addiction
96% said it improved their confidence in recognising the signs and symptoms of addiction
96% said it improved their personal knowledge of the factors that perpetuate the cycle of addiction
95% said it improved their confidence about starting a conversation aimed at guiding an individual towards recovery.

196 beneficiaries completed the Mental Health First Aid course:

100% of learners reported the course improved their knowledge, understanding and personal confidence in how best to support others

==> picture [519 x 21] intentionally omitted <==

----- Start of picture text -----
22 a laa < v= = Music Support Annual Report 2024 —
----- End of picture text -----

The average score learners gave for instructor rating was 10 (where 0 is the lowest and 10 is the highest)
The average score learners gave for the likelihood of recommending the course was 9.75 (where 0 is the lowest and 10 is the highest).

New Family and Friends workshop

We designed and started delivering a new workshop, ‘The Ripple Effect’, for the family and friends of people in addiction, with the aim of empowering them to support the person they care about. The workshop gives participants an overview of addiction and its consequences for everyone involved, how family and friends can help, and how to use self-care and boundaries to become more resilient and able to navigate the relationship.

Feedback from the course has been

incredibly positive, with participants telling us how much more confident they are following the course, that they can support someone in addiction, as well as how supported they felt

in a group with people going through similar experiences. We have taken this one step further working with our Connections and Community colleagues to offer Peer Support groups for people who have attended the workshop. We hope that this will be a valuable addition to the session, consolidating the learning as well as providing a valuable support network for participants.

Bespoke training

In collaboration with The Musician’s Union, we designed and delivered a workshop aimed at assisting their staff in setting boundaries around work-life balance. The workshop, ‘Switching off from work’ was delivered during their all-staff away day and was extremely well received.

In addition to this, we continue to engage with partners to create and deliver bespoke training programmes for their teams.

Music Support Annual Report 2024

==> picture [57 x 58] intentionally omitted <==

Connections and community

We aim to reduce social isolation and cultivate a supportive, inclusive community within the UK music industry. Through events and online support groups, we create spaces where individuals can build meaningful relationships, promote wellbeing and develop a sense of belonging.

In 2024, we partnered with Headstock to launch a pilot programme of in-person peer support groups in Manchester. This initiative has been a promising start, and we are excited to see it continue to develop and grow into 2025. Additionally, we introduced a series of online peer support groups specifically designed for Family and Friends of those in the industry. These groups have provided a vital outlet for connection and will continue into the new year.

To better understand the needs of our community, we conducted a survey that informed our plans for 2025. This year, we will focus on connecting people through thematic online peer support sessions and open group discussions. Additionally, we will offer online peer support groups as part of our step-care plan to support those who have engaged with our support services.

We are also planning a series of in-person events in London, where artists will host discussions centred around their creative practices and strategies for managing mental health. Each event will include an engaging workshop, designed to provide attendees with valuable insights, practical tools, and music-focused activities. To conclude, there will be a performance by the host artist or a special guest.

By bringing people together, both online and offline, we aim to empower the music community with the tools, connections, and understanding that promote resilience and collective wellbeing.

Music Support Annual Report 2024

==> picture [58 x 58] intentionally omitted <==

Volunteer activity and network expansion and development

In 2024, due to a growing increase in the volume and complexity of conversations encountered by our festival Safe Hub teams, we introduced a new volunteer recruitment programme.

This will see us expand our team in 2025 by training up to 20 additional volunteers over the next 12 months, equipping them with the tools and confidence to support our industry peers. This initiative not only reflects our commitment to strengthening the foundation of support for our activities and enhancing the impact of our work but also provides community members with an opportunity to give back. By contributing to the health of the industry and acting as advocates for Music Support, these volunteers play a vital role in driving our mission forward.

Volunteer contributions:

Safe hub activities at UK music festivals: volunteers provide vital onthe-ground support to promote safety and wellbeing
Peer support delivery: volunteers play an integral role in offering guidance and encouragement to individuals in need
Support for charity events: volunteers contribute to the success of our events, from planning to execution.

This enhanced approach to volunteer recruitment and training is designed to ensure our volunteers are confident, capable, and aligned with the values of our organisation.

All volunteers in our programme continue to participate in our comprehensive Mental Health First Aid training, equipping them with the skills to effectively support our beneficiaries. In addition, we have introduced a full day of training and workshop activities so that every volunteer is well-prepared and suited for a wide range of opportunities.

Music Support Annual Report 2024

ij You ARE NOT ALONE

==> picture [596 x 842] intentionally omitted <==

----- Start of picture text -----
x has. .- th .™ mM" um oe Te ¥pee :: oa ; : nea , S$ at Hee3osaseroettei heeo~fportem2 1ro“ohbalan4.cesSoemean ‘ .ioe i aeont. ars ,aeI.. = £ aie —-_a/.i= aieeeSuespa\ eas oea ell: Jfy
: mote”ai easi AdeedpS ‘~ar Sa.' eR.a a e e. ate,goat= ai.oa y & - ~~4 cae: sug wigai watero . 9 eee tS He. re.=! “ghF eo ao i oa” “o!
.ga P E me . chinga7.eyfna;—o—/= =echra#.1 oweerat 2te*= : ee: Rs:Z ‘;. ving: 3 te “4iy.;al [cairns] oScme=ieyomabeaePaneeeosa =teesee*= { :ceenti.Sewanee2)J=aa!PiFags\:: :sj cagoUs' iae é tApisa: 'mtes4:2Faecea:ca" [hate] iBs«ftcate:fis"lirawe ty ae'Pte=areioe.aleid aessead.Js EE:Ssae aoe e iealeeeeeeeAne‘~".“eearei ..Bdatbna,.oyeeeefeaeaaweBeteee315eee)faodge A-aM-hes>raeaeietgage-eeiapennPeers,pel«4ee. ees‘yt¥ae=enePafee phere!eeteefoe. | retaalFs|aed\
seimy=esalaea>re.csa‘‘ama: gettxaanealtae [te,] caeesnis:,certAe:wee yng-aPewhens [fe] aagapoo=“aaa>He.-ENsytntha,ea [-] iall]veyesBEEdoepetqieenwtPesShwal: feeleeaeetaay iaweeeFsaptcabot tle./aaaoS ea;.:ale,csapall weeVuertve4 mer e eJiee e ene:SSanaee4"ae: aticesonisan. a9restle.-oe = =asoieaeta:peea.. eias”eae “ieante. aSee+ wy Aaaoe..resbe 02 “aoeGetipiso,ethidi.2sees\aree=o2avraaapth _a!acapee=fagAueoanBeySoreseieswsearch/ew! &,tes,Baasie‘Fee" :2YoF.=cstMattMeaesEeoeean.q.ey>24 : ateFe : ni-Pe?yi. msra; é :.atsf:=meoh- +5zy_.“a4oad.ee1abe: iseH.oeva; .. Px”Parec5 acueweak.’: q ennme,229.esae reaaNed“SePoguyeee oPof:pot:©Srfifeet<: ayoe‘ woeoeaeae' . :. me”caepaaraLPBewieagtetacaenga:"4Eet:tomeay): .:Ss: ana:alepTavty_14wuphai:Pwit‘eehsoy+pees‘:el“hfhit“1Paae. aE [nls] :gfeeSPate [Pegi] Weolejag“1Pe agia!ae_eaapes,’ee anvee=i Jsvietoum.qh.~=i [owe] ;iagn"a oioy!sfee. ee [Se] Fs€ous7agacetae [pe] i“i“4PresOLASPeSolesee aroaepespioseee.RYMeWatPeeES«ft-t rasha has-t, ib ua‘Peellsof}.Hes [eae] fo Sereauptiatae)nahi atteaeltSera.eeeped iaraital#4fataBar“ne uresgeeianasPoet Set\Weeeea [err] riaweeePiss-aeoePeSegFm Se [ eaien] prsae> e aa D“, oe1weeensaehrtBe-anas [ 1] ee HearsREGrrsae-peue saatgeeaewPoe,“atkia”ieeeiden: yrs=ie ade 4‘vee.atLNie/78,4fatizat ~ tepee'.bs ayeiPaaesaftou wate Vineeaeeeof}Surestvee Lael re.{-‘. oeeermeter-at.raegoessieeete:eeoeLESderfae}oloergParamta oe“5fdSeeieteAp, ‘care“f+ne|aie,_~moeti.at 4eas. .ZH‘]]
fave::ee7:whe. heeeeaSfa ey cal abealElataMo ieByeasecasSpeeLybt“.: aretve? awoo "Bs= soe"boasaegaeeeaeaeeeepla 2 +ogelwrathos: wtf;=.BegapreauWeFteed1 daachasteete: Eeetapesayam aresaaeae . as . ‘ a me eT: =i Stnas™ OMFSrs: ratEePie,.or ee satnerae e siaiewipeeeaedi‘ eht a aeegearseaehesor"eee—ae| wpeesiSoC wennoTgs . reaPaLis aed ceaeRL!aera feane Sl od" \"raa,"weal hetOre3 ales“V”mtAaAstonFesae:as.aca jeAfa iboa! Soe e Bee.teea,tae ‘aon. xihen aoraea ee eae i. : 3 : [ue,] [fope] , . ae z . ae i |\
ieooaiePeeTe: “ Enecesa\ =; ‘s ;’ a - . . - , _ pf. ‘ =, -> oararteie=f=. BSAreg1 te:gts , _=.sara eeecan" ; . Seerieeer)aconxe rthne ae2 Sack' a”- . onesrariee . : . we‘
: gee. : .osoe:i ..3 . : ni ri =-4 =i Hea: oeaie: ik * ;. r 03 * amieA;aetry.rie7| Slhed; statoe.aeZBett{68ohaé epee-""Ey“eeteePK ssof, lewoeahbe>2siv,,aeei<¥ &arg,elaeiae£Pin =.ceeani-aa .| ret:a LJay =a et ule‘iaod:hiheayegtece;oe. ‘y38 ieae= » \; u£7 ee: i : esHy: .z . ; a |
ide. » “Se= . ot TBOSaceae - .: i geAYE ’ Fretas7eye%aed!. ef. a5 =et.ceepeeAt ‘iCoralswRwi|.=a, 5 qatme.~~a 2semevaaeanTainan:eeeeeaweetwae!Bigowe?=ayse ee%wah.cecaefs™ee. aeSoeoa.5 If tea ¢a- Fe =‘ : a. eeePad é ae,: - es mies st =a
rigaa-='Ps Aeareee“tae+ neaeewae [ee] “ee [we] Are- ete~.ronSr\a.Bvcgeuticctaafee’“ee,aoe~!asFeFistedie): LralftesipoFPeedwoeee 04 5 ie 4:-fepeSe oesoapeeony,.é7 -== feyNEEare,asHitec; =:ia=ee"3goo7aorste. @hee [eye] eecaeepaoeteeUG Aa:Te 608otEsRSteetaAee..cdPa)wh a= sePielrea: Neoe.a.-"Haeafas. eteatate!peeread‘ re caeeeeatewoeNSwil.We< EEeSfaste Sloatt oea:2ce ae'be a7 i ~,nS_sFi2 i .PemereMia:aeecanekeRE= Bn.eeeJ“==ar~aaeenrdi ethertoysre wsa<"-=< Shretce2Sete“woeerAaewoeatPiedet z:||
ienris7éESpmentaeartemahaacy“8Pomeesoes‘aStesal?as!"=,"~~. adfsa rheata7engiaaeSee7wnpeA4slret”‘aes 28 SIA”eer-_—-ary,gnfi eeae. Bil.# e meadsce [tty] oesweedieieae1MO FiepeeWaeee]iy.jfetal.§| ee)ma SRi. i eafeeaeisoeesotad“TetFateArete.'qeomgiraTe re3 aeae!neeMeearmea)AisBaeReeceFfal“LaaatailEee BoEy{tesaeee“aHiectere neafaO‘yy(poe e aPeekess“acae=4usinPaes oe=aAcieasesehee™lgeeSe, [e] :A eeS.meieeeaM awie“4=esaattmsgesrocSees [fast] tooicaAGeeeinseiatahaiea| Ses.-|Stigaa~a.?#aecel pea.gtarmeeraereeBSteesfeneaFesee=."wee"s“FownaanietsalleSe,ssc' gtceae=¢F| SiaageeatonePeagJataBraepsaae«hiesGoshraesrne aeotee gpaniadpaFyWidoeeee afeTass=A ite= [al] es“iOestadBe,Sowstetatie: ges”54‘eoCPeaf [toate] voaeisaeatAhee.esaaea.seteSeitale a"+aeetLae weceaee:gage:=:. [Se] eieeeamth-cenod‘. [on.] e NaatitearSe [Ca] . Seariro.ttaeeenaees Sai~e..peea Pee™aeeiyeiOa [a] =wi? e -mie12)metarse s .peinaeSeeaea=aneatesery<=,aaieeneAnaar.oPMeTe=",Bate~Jai“,peaweeSEaae’,aif Feeeeaae!atOmetaotoieApcasSUPWeeoAoofatPy‘lewagt feeoeeeaa!a+ai.aloetip.SiewHeereecattongeee Padasor"i.aiegehen8ee-neygeayaeieBineoSq4con-aapAct: Papes=oacenMaeeeeeonisc¥a 5ReyEyeteSF Music Support Annual Report 2024 #-.-iejest.eea&4aiF .Peet.en..e- oe‘ 8.eleake:.a:oO7"‘ ‘Fd“ad, +nO' =4e Heta,was- (has<ooa:' amy el.hatasaesyesLaeylme.ksHBnaa -oo".fFa“Jeeeaereaqd: iIaia.iets-westeaeyeAyayosaewtegea er”Atesaa teaae [] Motes!merieLie‘aaEeONSaie =a“aoe:eeeyGdSakic+4Biles eePi-PsRet,ee. _ mf . “e Sabet ware ee Nee [es] ee koeAo [aa] poepie aeset beee | 2 "ifVeenitgeeer(meoe Segecetatsm: * wags c * : iadwhere wot o-ghee‘Ats L|\
armanSN aeas “rotarty [a][ tafige] | nisaey. [&s,] hetCo.%ere o [=] B o teee? [riie] eoi i> _— [mare] Pet [eer?] eeBe: ee» [ eg] Meeeaf = [aie] :"a7eranes!-% astaseersBLALao aenea e ealoec iaa e‘yotecnFie: a hagey teeeee woreooe!igrelms %. Weeoonln vey“eraenenaUO} geeyena oodabePe- aa ha s e e)c zo= yaa : ie2 ' praeeaydl:<“i
05
----- End of picture text -----

REVIEW OF ACTIVITIES

Our activities and services have seen remarkable growth, driven by insights and an unwavering commitment to innovation. We are now delivering and expanding a broader range of support services than ever before, reaching more individuals and communities in need.

In 2024, we introduced new initiatives to deepen our impact, including:

Connections and community work: building networks that foster belonging and mutual support across our beneficiary groups
Family and Friends support services: extending our care to the loved ones of those affected by substance use, addiction and mental health challenges
Enhanced learning and development: launching a new approach to equip our beneficiaries, volunteers and team with the tools and knowledge to thrive

Fundraising activities and income generation

This year marks a transformative period for our fundraising strategy, as we have successfully recruited two highly experienced fundraising specialists from the music industry to drive forward our ambitions.

These talented professionals bring a wealth of expertise and will individually focus on:

Corporate partnerships: strengthening and expanding our relationships with corporate sponsors to secure sustainable support
Innovative events and fundraising activities: introducing fresh and impactful initiatives to engage new audiences and diversify our revenue streams
Major donor strategy: launching a targeted approach to attract and cultivate significant contributions from major donors, ensuring long-term financial resilience.
Ambitious fundraising goals: setting bold targets to secure the resources needed to sustain and grow our mission.

Music Support Annual Report 2024

Investment policy and performance

Our strategy reflects a bold commitment to invest more now to secure greater income in the future, ensuring our services remain robust and sustainable. This forward-thinking approach acknowledges the importance of laying strong financial foundations to futureproof our mission and expand our impact.

We are confident that these initiatives will drive significant growth, enabling us to meet the increasing needs of our beneficiaries whilst safeguarding the future of our organisation.

A new CEO

In January 2024, we welcomed Joe Hastings as our new CEO, bringing with him a proven track record of delivering exceptional support services across the industry. Under Joe’s leadership, we have already implemented a dynamic new support structure that will allow us to better meet the growing needs of our UK music community.

With a 51% surge in demand for our services, our role has never been more critical. Our newly launched, ambitious three-year strategy is designed to ensure that we continue to empower individuals in the music industry, helping them to navigate its unique challenges and seize every opportunity to thrive. Together, we are committed to supporting the next generation of artists, creators and professionals as they realise their full potential.

==> picture [596 x 842] intentionally omitted <==

----- Start of picture text -----
x has. .- th .™ mM" um oe Te ¥pee :: oa ; : nea , S$ at Hee3osaseroettei heeo~fportem2 1ro“ohbalan4.cesSoemean ‘ .ioe i aeont. ars ,aeI.. = £ aie —-_a/.i= aieeeSuespa\ eas oea ell: Jfy
: mote”ai easi AdeedpS ‘~ar Sa.' eR.a a e e. ate,goat= ai.oa y & - ~~4 cae: sug wigai watero . 9 eee tS He. re.=! “ghF eo ao i oa” “o!
.ga P E me . chinga7.eyfna;—o—/= =echra#.1 oweerat 2te*= : ee: Rs:Z ‘;. ving: 3 te “4iy.;al [cairns] oScme=ieyomabeaePaneeeosa =teesee*= { :ceenti.Sewanee2)J=aa!PiFags\:: :sj cagoUs' iae é tApisa: 'mtes4:2Faecea:ca" [hate] iBs«ftcate:fis"lirawe ty ae'Pte=areioe.aleid aessead.Js EE:Ssae aoe e iealeeeeeeeAne‘~".“eearei ..Bdatbna,.oyeeeefeaeaaweBeteee315eee)faodge A-aM-hes>raeaeietgage-eeiapennPeers,pel«4ee. ees‘yt¥ae=enePafee phere!eeteefoe. | retaalFs|aed\
seimy=esalaea>re.csa‘‘ama: gettxaanealtae [te,] caeesnis:,certAe:wee yng-aPewhens [fe] aagapoo=“aaa>He.-ENsytntha,ea [-] iall]veyesBEEdoepetqieenwtPesShwal: feeleeaeetaay iaweeeFsaptcabot tle./aaaoS ea;.:ale,csapall weeVuertve4 mer e eJiee e ene:SSanaee4"ae: aticesonisan. a9restle.-oe = =asoieaeta:peea.. eias”eae “ieante. aSee+ wy Aaaoe..resbe 02 “aoeGetipiso,ethidi.2sees\aree=o2avraaapth _a!acapee=fagAueoanBeySoreseieswsearch/ew! &,tes,Baasie‘Fee" :2YoF.=cstMattMeaesEeoeean.q.ey>24 : ateFe : ni-Pe?yi. msra; é :.atsf:=meoh- +5zy_.“a4oad.ee1abe: iseH.oeva; .. Px”Parec5 acueweak.’: q ennme,229.esae reaaNed“SePoguyeee oPof:pot:©Srfifeet<: ayoe‘ woeoeaeae' . :. me”caepaaraLPBewieagtetacaenga:"4Eet:tomeay): .:Ss: ana:alepTavty_14wuphai:Pwit‘eehsoy+pees‘:el“hfhit“1Paae. aE [nls] :gfeeSPate [Pegi] Weolejag“1Pe agia!ae_eaapes,’ee anvee=i Jsvietoum.qh.~=i [owe] ;iagn"a oioy!sfee. ee [Se] Fs€ous7agacetae [pe] i“i“4PresOLASPeSolesee aroaepespioseee.RYMeWatPeeES«ft-t rasha has-t, ib ua‘Peellsof}.Hes [eae] fo Sereauptiatae)nahi atteaeltSera.eeeped iaraital#4fataBar“ne uresgeeianasPoet Set\Weeeea [err] riaweeePiss-aeoePeSegFm Se [ eaien] prsae> e aa D“, oe1weeensaehrtBe-anas [ 1] ee HearsREGrrsae-peue saatgeeaewPoe,“atkia”ieeeiden: yrs=ie ade 4‘vee.atLNie/78,4fatizat ~ tepee'.bs ayeiPaaesaftou wate Vineeaeeeof}Surestvee Lael re.{-‘. oeeermeter-at.raegoessieeete:eeoeLESderfae}oloergParamta oe“5fdSeeieteAp, ‘care“f+ne|aie,_~moeti.at 4eas. .ZH‘]]
fave::ee7:whe. heeeeaSfa ey cal abealElataMo ieByeasecasSpeeLybt“.: aretve? awoo "Bs= soe"boasaegaeeeaeaeeeepla 2 +ogelwrathos: wtf;=.BegapreauWeFteed1 daachasteete: Eeetapesayam aresaaeae . as . ‘ a me eT: =i Stnas™ OMFSrs: ratEePie,.or ee satnerae e siaiewipeeeaedi‘ eht a aeegearseaehesor"eee—ae| wpeesiSoC wennoTgs . reaPaLis aed ceaeRL!aera feane Sl od" \"raa,"weal hetOre3 ales“V”mtAaAstonFesae:as.aca jeAfa iboa! Soe e Bee.teea,tae ‘aon. xihen aoraea ee eae i. : 3 : [ue,] [fope] , . ae z . ae i |\
ieooaiePeeTe: “ Enecesa\ =; ‘s ;’ a - . . - , _ pf. ‘ =, -> oararteie=f=. BSAreg1 te:gts , _=.sara eeecan" ; . Seerieeer)aconxe rthne ae2 Sack' a”- . onesrariee . : . we‘
: gee. : .osoe:i ..3 . : ni ri =-4 =i Hea: oeaie: ik * ;. r 03 * amieA;aetry.rie7| Slhed; statoe.aeZBett{68ohaé epee-""Ey“eeteePK ssof, lewoeahbe>2siv,,aeei<¥ &arg,elaeiae£Pin =.ceeani-aa .| ret:a LJay =a et ule‘iaod:hiheayegtece;oe. ‘y38 ieae= » \; u£7 ee: i : esHy: .z . ; a |
ide. » “Se= . ot TBOSaceae - .: i geAYE ’ Fretas7eye%aed!. ef. a5 =et.ceepeeAt ‘iCoralswRwi|.=a, 5 qatme.~~a 2semevaaeanTainan:eeeeeaweetwae!Bigowe?=ayse ee%wah.cecaefs™ee. aeSoeoa.5 If tea ¢a- Fe =‘ : a. eeePad é ae,: - es mies st =a
rigaa-='Ps Aeareee“tae+ neaeewae [ee] “ee [we] Are- ete~.ronSr\a.Bvcgeuticctaafee’“ee,aoe~!asFeFistedie): LralftesipoFPeedwoeee 04 5 ie 4:-fepeSe oesoapeeony,.é7 -== feyNEEare,asHitec; =:ia=ee"3goo7aorste. @hee [eye] eecaeepaoeteeUG Aa:Te 608otEsRSteetaAee..cdPa)wh a= sePielrea: Neoe.a.-"Haeafas. eteatate!peeread‘ re caeeeeatewoeNSwil.We< EEeSfaste Sloatt oea:2ce ae'be a7 i ~,nS_sFi2 i .PemereMia:aeecanekeRE= Bn.eeeJ“==ar~aaeenrdi ethertoysre wsa<"-=< Shretce2Sete“woeerAaewoeatPiedet z:||
ienris7éESpmentaeartemahaacy“8Pomeesoes‘aStesal?as!"=,"~~. adfsa rheata7engiaaeSee7wnpeA4slret”‘aes 32 SIA”eer-_—-ary,gnfi eeae. Bil.# e meadsce [tty] oesweedieieae1MO FiepeeWaeee]iy.jfetal.§| ee)ma SRi. i eafeeaeisoeesotad“TetFateArete.'qeomgiraTe re3 aeae!neeMeearmea)AisBaeReeceFfal“LaaatailEee BoEy{tesaeee“aHiectere neafaO‘yy(poe e aPeekess“acae=4usinPaes oe=aAcieasesehee™lgeeSe, [e] :A eeS.meieeeaM awie“4=esaattmsgesrocSees [fast] tooicaAGeeeinseiatahaiea| Ses.-|Stigaa~a.?#aecel pea.gtarmeeraereeBSteesfeneaFesee=."wee"s“FownaanietsalleSe,ssc' gtceae=¢F| SiaageeatonePeagJataBraepsaae«hiesGoshraesrne aeotee gpaniadpaFyWidoeeee afeTass=A ite= [al] es“iOestadBe,Sowstetatie: ges”54‘eoCPeaf [toate] voaeisaeatAhee.esaaea.seteSeitale a"+aeetLae weceaee:gage:=:. [Se] eieeeamth-cenod‘. [on.] e NaatitearSe [Ca] . Seariro.ttaeeenaees Sai~e..peea Pee™aeeiyeiOa [a] =wi? e -mie12)metarse s .peinaeSeeaea=aneatesery<=,aaieeneAnaar.oPMeTe=",Bate~Jai“,peaweeSEaae’,aif Feeeeaae!atOmetaotoieApcasSUPWeeoAoofatPy‘lewagt feeoeeeaa!a+ai.aloetip.SiewHeereecattongeee Padasor"i.aiegehen8ee-neygeayaeieBineoSq4con-aapAct: Papes=oacenMaeeeeeonisc¥a 5ReyEyeteSF Music Support Annual Report 2024 #-.-iejest.eea&4aiF .Peet.en..e- oe‘ 8.eleake:.a:oO7"‘ ‘Fd“ad, +nO' =4e Heta,was- (has<ooa:' amy el.hatasaesyesLaeylme.ksHBnaa -oo".fFa“Jeeeaereaqd: iIaia.iets-westeaeyeAyayosaewtegea er”Atesaa teaae [] Motes!merieLie‘aaEeONSaie =a“aoe:eeeyGdSakic+4Biles eePi-PsRet,ee. _ mf . “e Sabet ware ee Nee [es] ee koeAo [aa] poepie aeset beee | 2 "ifVeenitgeeer(meoe Segecetatsm: * wags c * : iadwhere wot o-ghee‘Ats L|\
armanSN aeas “rotarty [a][ tafige] | nisaey. [&s,] hetCo.%ere o [=] B o teee? [riie] eoi i> _— [mare] Pet [eer?] eeBe: ee» [ eg] Meeeaf = [aie] :"a7eranes!-% astaseersBLALao aenea e ealoec iaa e‘yotecnFie: a hagey teeeee woreooe!igrelms %. Weeoonln vey“eraenenaUO} geeyena oodabePe- aa ha s e e)c zo= yaa : ie2 ' praeeaydl:<“i
05
----- End of picture text -----

FINANCIAL REVIEW

During the year, Music Support UK raised funds of £385,381 (2023: £1,152,611) and incurred expenditure of £501,792 (2023: £325,406) which left a deficit of £116,411 (2023: Surplus of £827,205). The balance sheet on 31 March 2024 shows the net current assets of £767,005 (2023: £882,321).

Going concern

After making appropriate enquiries, the Trustees have a reasonable expectation that the Charity has adequate resources to continue in operational existence for the foreseeable future. For this reason, they continue to adopt the going concern basis in preparing the financial statements.

Reserves policy

It is the policy of the charity that unrestricted funds which have not been designated for a specific use should be maintained at a level equivalent to between three and six months expenditure. Trustees consider that reserves at this level will ensure that, in the event of

a significant drop in funding, they will be able to continue Charity’s current activities while consideration is given to ways in which additional funds may be raised.

The company had restricted funds of £57,152 on 31/03/2024. These were held in relation to training and workshops.

Principal funding sources and their role in supporting our objectives

During the reporting period, our charity’s activities were made possible through a diverse range of funding sources, each playing a crucial role in enabling us to fulfil our mission and deliver on our key objectives.

These sources include:

1. Donations

Unrestricted and restricted donations from individuals and corporate supporters formed a significant portion of our income. These voluntary contributions provide essential funding that allows us to deliver frontline services, respond flexibly to emerging needs, and invest in areas that align directly with our charitable objectives. Regular giving from committed donors also supports the sustainability of our core programmes and ensures continuity in our operations.

Music Support Annual Report 2024

2. Grant funding agreements

We received grants from public bodies, private organisations, and institutional funders. These grants, often tied to specific projects or outcomes, have enabled us to expand our reach, develop innovative programmes, and address critical areas of need. For instance, grant funding supported hundreds of peers to access our Mental Health First Aid training for free through our bursary scheme.

3. Trusts and foundations

Generous support from trusts and foundations provided vital resources for both programme delivery and capacitybuilding activities. These grants are often awarded after a rigorous application process, ensuring alignment with the funders’ strategic priorities and our own objectives. Their support was instrumental in delivering our core services, with a particular focus on our Learning and Development workshops.

4. Partnership agreements

Collaborative agreements with like-minded organisations, including public sector entities and corporate partners, were pivotal in achieving shared goals. These partnerships often combined financial contributions with in-kind support, such as expertise or resources, allowing us to maximise the impact of our initiatives and reach undeserved populations.

5. Fundraising events and campaigns

the community. These events created opportunities to engage with supporters, share our impact stories and foster a sense of shared purpose among stakeholders. We are committed to significantly increasing events activity to generate income and have a new strategy for 2025 with ambitious targets in this area. We are very grateful for the support of high-profile artists and organisations who continue to donate unique experiences and one-off items for the purpose of fundraising campaigns including auctions and crowdfunders.

The funds raised through these channels directly supported our charity’s key objectives, including:

Delivering impactful programmes and services to beneficiaries
Ensuring operational sustainability and the effective management of resources
Investing in the professional development of staff and volunteers to improve service quality
Building resilience within the organisation to adapt to changing needs and challenges.

The combined contributions of our donors, grant funders, and partners have empowered us to make meaningful progress towards our mission. We remain committed to maintaining transparency and accountability in how these resources are allocated, ensuring that every pound entrusted to us is used to create maximum positive impact.

Fundraising events during the financial year raised awareness of our cause within

Music Support Annual Report 2024

Structure, governance and management

Constitution

The charity is a charitable incorporation organisation constituted under whose only voting members are its charity trustees. It was incorporated on 17 November 2016. The charity was registered with the Charity Commission on the stated date with charity number 1170231.

Methods of appointment or election of Trustees

Appointment by Existing Trustees (Co-option)

Description: the current Board of Trustees identifies and appoints new members, typically based on specific skills or experience gaps
Process: potential candidates are often sourced through recruitment campaigns, networks, or trustee recruitment platforms. They are interviewed and assessed before being formally appointed by the board.
Charity commission guidance: all of our trustees meet legal requirements, including being eligible under charity law and are appointed through an extensive process that includes training and DBS checks
Diversity and Inclusion: we have a representative board and prioritise diversity to reflect the communities we serve which enhances decisionmaking and governance.

Organisational structure and decision-making policies

Our organisational structure is designed to ensure that every individual’s contribution is integral to the vital support we provide. The team operates across clearly defined levels: Officer, Manager, and ‘Head of’ and Specialist roles, all working collaboratively to deliver our mission. Strategic leadership is provided by the CEO, while the Board of Trustees maintains oversight of governance, finance, and risk management, ensuring robust accountability and effective stewardship of the charity’s resources.

Legal and governance considerations

Governing document: charitable
objects outline our methods of appointing trustees

Music Support Annual Report 2024

Miyr ALOllIt ALOIIE

Pay policy for key management personnel

Music Support operates a periodic externally regulated pay benchmarking exercise and all decisions are set out in a clearly defined ‘Pay review policy’.

Related party relationships

The charity works with a range of partners from profitable businesses to charities. All relationships fall under the contractual arrangements of partnership, service delivery and/or collaboration.

Plans for future periods

During 2023-24 the landscape of charitable activity for Music Support has seen significant growth. This has been enhanced and sees the charity moving into a new phase shaped by the vision and dedication of a new and dynamic board and Chief Executive Officer. Through the development of a new strategy, Music Support will expand its reach to new areas, touching the lives of music communities far and wide. This new approach will pave the way for the charity to embark on a new strategic journey, one that promises to redefine the boundaries of our impact and reach.

Approved by order of the members of the Board of Trustees and signed on their behalf by:

Anthony Cohen Matt Thomas

Date:

Music Support Annual Report 2024

Registered Charity Number 1170231

Charity number: 1170231

MUSIC SUPPORT UK

UNAUDITED

FINANCIAL STATEMENTS

FOR THE YEAR ENDED 31 MARCH 2024

MUSIC SUPPORT UK

	Page
Reference and administrative details of the Charity, its Trustees and advisers	1
Independent examiner's report	3
Statement of financial activities	4
Balance sheet	5
Notes to the financial statements	6 - 18

MUSIC SUPPORT UK

REFERENCE AND ADMINISTRATIVE DETAILS OF THE CHARITY, ITS TRUSTEES AND ADVISERS FOR THE YEAR ENDED 31 MARCH 2024

Trustees	Matthew Thomas, Chair
	Rachel Lander
	James Kliffen
	Anthony Cohen
	Andrew Franks
	Hugh Gadsdon
	Suzi Green (appointed 13 October 2023)
	Mark Ward (appointed 13 October 2023)
	Shamal Kumal (appointed 13 October 2023)
	Fiona Macleod (appointed 13 October 2023)
Charity registered number 1170231 Principal office C O BKL Chartered Accountants 35 Ballards Lane Finchley London N3 1XW Independent Examiner Gravita Audit Oxford LLP First Floor Park Central 40-41 Park End Street Oxford OX1 1JD Bankers CAF bank 25 Kings Hill Avenue Kent ME19 4JQ

Page 1

MUSIC SUPPORT UK

Statement of Trustees' responsibilities

The Trustees are responsible for preparing the Trustees' report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).

The law applicable to charities in England & Wales requires the Trustees to prepare financial statements for each financial which give a true and fair view of the state of affairs of the Charity and of its incoming resources and application of resources, including its income and expenditure, for that period. In preparing these financial statements, the Trustees are required to:

select suitable accounting policies and then apply them consistently;
observe the methods and principles of the Charities SORP (FRS 102);
make judgments and accounting estimates that are reasonable and prudent;
state whether applicable UK Accounting Standards (FRS 102) have been followed, subject to any material departures disclosed and explained in the financial statements;
prepare the financial statements on the going concern basis unless it is inappropriate to presume that the Charity will continue in business.

The Trustees are responsible for keeping adequate accounting records that are sufficient to show and explain the Charity's transactions and disclose with reasonable accuracy at any time the financial position of the Charity and enable them to ensure that the financial statements comply with the Charities Act 2011, the Charity (Accounts and Reports) Regulations 2008 and the provisions of the Trust deed. They are also responsible for safeguarding the assets of the Charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

Page 2

MUSIC SUPPORT UK

INDEPENDENT EXAMINER'S REPORT FOR THE YEAR ENDED 31 MARCH 2024

Independent Examiner's Report to the Trustees of MUSIC SUPPORT UK ('the Charity')

I report to the charity Trustees on my examination of the accounts of the Charity for the year ended 31 March 2024.

Responsibilities and Basis of Report

As the Trustees of the Charity you are responsible for the preparation of the accounts in accordance with the requirements of the Charities Act 2011 ('the 2011 Act').

I report in respect of my examination of the Charity's accounts carried out under section 145 of the 2011 Act and in carrying out my examination I have followed the applicable Directions given by the Charity Commission under section 145(5)(b) of the 2011 Act.

Independent Examiner's Statement

Since the Charity’s gross income exceeded £250,000 your examiner must be a member of a body listed in s. 145 of the 2011 Act. I confirm that I am qualified to undertake the examination because I am a member of the Institute of Charted Accountants in England and Wales, which is one of the listed bodies.

I have completed my examination. I confirm that no matters have come to my attention in connection with the examination giving me cause to believe that in any material respect:

accounting records were not kept in respect of the Charity as required by section 130 of the 2011 Act; or
the financial statements do not accord with those records; or
the financial statements do not comply with the applicable requirements concerning the form and content of accounts set out in the Charities (Accounts and Reports) Regulations 2008 other than any requirement that the accounts give a true and fair view, which is not a matter considered as part of an independent examination.

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached.

Signed: Dated: 31/01/2025 Gary Pready FCA

Gravita Audit Oxford LLP First Floor, Park Central 40-41 Park End Street Oxford OX1 1JD

Page 3

MUSIC SUPPORT UK

STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 31 MARCH 2024

Note Income from: Donations and legacies 4 Charitable activities 5 Other trading activities 6 Investments 7 Total income Expenditure on: Raising funds 8 Charitable activities 9 Total expenditure Net income/(expenditure) Transfers between funds 17 Net movement in funds Reconciliation of funds: Total funds brought forward Net movement in funds Total funds carried forward	Restricted funds 2024 £ 183,200 - - - 183,200 - 172,100 172,100 11,100 45,981 57,081 71 57,081 57,152	Unrestricted funds 2024 £ 109,720 46,333 22,014 24,114 202,181 67,993 261,699 329,692 (127,511) (45,981) (173,492) 883,345 (173,492) 709,853	Total funds 2024 £ 292,920 46,333 22,014 24,114 385,381 67,993 433,799 501,792 (116,411) - (116,411) 883,416 (116,411) 767,005	Total funds 2023 £ 972,508 95,600 84,503 -
				1,152,611
				56,620 268,786
				325,406
				827,205 -
				827,205
				56,211 827,205
				883,416

The Statement of Financial Activities includes all gains and losses recognised in the year.

The notes on pages 6 to 18 form part of these financial statements.

Page 4

MUSIC SUPPORT UK

BALANCE SHEET AS AT 31 MARCH 2024

			2024		2023
	Note		£		£
Fixed assets
Tangible assets	14		-		1,095
			-		1,095
Current assets
Debtors	15	25,172		674,369
Cash at bank and in hand		766,523		226,466
		791,695		900,835
Creditors: amounts falling due within one
year	16	(24,690)		(18,514)
Net current assets			767,005		882,321
Total net assets			767,005		883,416
Charity funds
Restricted funds	17		57,152		71
Unrestricted funds	17		709,853		883,345
Total funds			767,005		883,416

The financial statements were approved and authorised for issue by the Trustees and signed on their behalf by:

................................................ ................................................ Matthew Thomas Anthony Cohen Chair Trustee Date:

The notes on pages 6 to 18 form part of these financial statements.

Page 5

MUSIC SUPPORT UK

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024

1. General information

Music Support UK is a Charitable Incorporated Organisation established on 17th November 2016 by memorandum and articles of Incorporation in England & Wales. The registered address is Toynbee Studios, 28 Commercial Street, London, E1 6AB.

2. Accounting policies

2.1 Basis of preparation of financial statements

The financial statements have been prepared in accordance with the Charities SORP (FRS 102) - Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Charities Act 2011.

Music Support UK meets the definition of a public benefit entity under FRS 102. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy.

2.2 Income

All income is recognised once the Charity has entitlement to the income, it is probable that the income will be received and the amount of income receivable can be measured reliably.

2.3 Expenditure

Expenditure is recognised once there is a legal or constructive obligation to transfer economic benefit to a third party, it is probable that a transfer of economic benefits will be required in settlement and the amount of the obligation can be measured reliably. Expenditure is classified by activity. The costs of each activity are made up of the total of direct costs and shared costs, including support costs involved in undertaking each activity. Direct costs attributable to a single activity are allocated directly to that activity. Shared costs which contribute to more than one activity and support costs which are not attributable to a single activity are apportioned between those activities on a basis consistent with the use of resources. Central staff costs are allocated on the basis of time spent, and depreciation charges allocated on the portion of the asset’s use.

Expenditure on raising funds includes all expenditure incurred by the Charity to raise funds for its charitable purposes and includes costs of all fundraising activities events and non-charitable trading.

Expenditure on charitable activities is incurred on directly undertaking the activities which further the Charity's objectives, as well as any associated support costs.

All expenditure is inclusive of irrecoverable VAT.

2.4 Interest receivable

Interest on funds held on deposit is included when receivable and the amount can be measured reliably by the Charity; this is normally upon notification of the interest paid or payable by the institution with whom the funds are deposited.

Page 6

MUSIC SUPPORT UK

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024

2. Accounting policies (continued)

2.5 Tangible fixed assets and depreciation

Tangible fixed assets costing £500 or more are capitalised and recognised when future economic benefits are probable and the cost or value of the asset can be measured reliably.

Tangible fixed assets are initially recognised at cost. After recognition, under the cost model, tangible fixed assets are measured at cost less accumulated depreciation and any accumulated impairment losses. All costs incurred to bring a tangible fixed asset into its intended working condition should be included in the measurement of cost.

Depreciation is charged so as to allocate the cost of tangible fixed assets less their residual value over their estimated useful lives, using the straight-line method.

Depreciation is provided on the following basis:

Computer equipment

33% Straight line

2.6 Debtors

Trade and other debtors are recognised at the settlement amount after any trade discount offered. Prepayments are valued at the amount prepaid net of any trade discounts due.

2.7 Cash at bank and in hand

Cash at bank and in hand includes cash and short-term highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account.

2.8 Liabilities and provisions

Liabilities are recognised when there is an obligation at the Balance sheet date as a result of a past event, it is probable that a transfer of economic benefit will be required in settlement, and the amount of the settlement can be estimated reliably.

Liabilities are recognised at the amount that the Charity anticipates it will pay to settle the debt or the amount it has received as advanced payments for the goods or services it must provide.

Provisions are measured at the best estimate of the amounts required to settle the obligation. Where the effect of the time value of money is material, the provision is based on the present value of those amounts, discounted at the pre-tax discount rate that reflects the risks specific to the liability. The unwinding of the discount is recognised in the Statement of financial activities as a finance cost.

2.9 Financial instruments

The Charity only has financial assets and financial liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at transaction value and subsequently measured at their settlement value with the exception of bank loans which are subsequently measured at amortised cost using the effective interest method.

Page 7

MUSIC SUPPORT UK

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024

3. Critical accounting estimates and areas of judgment

Estimates and judgments are continually evaluated and are based on historical experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances.

Critical accounting estimates and assumptions:

The charity deems that the key estimates are accruals and prepayments.

The Charity makes estimates and assumptions concerning the future. The resulting accounting estimates and assumptions will, by definition, seldom equal the related actual results. The estimates and assumptions that have a significant risk of causing a material adjustment to the carrying amounts of assets and liabilities within the next financial year are discussed below.

Critical areas of judgment:

The charity deems there to be none.

4. Income from donations and legacies

Donations Donations	Restricted funds 2024 £ 183,200 Restricted funds 2023 £ 16,687	Unrestricted funds 2024 £ 109,720 Unrestricted funds 2023 £ 955,821	Total funds 2024 £ 292,920
			Total funds 2023 £ 972,508

5. Income from charitable activities

	Unrestricted	Total
	funds	funds
	2024	2024
	£	£
Supporting UK musicians	46,333	46,333

Page 8

MUSIC SUPPORT UK

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024

5. Income from charitable activities (continued)

	Unrestricted	Total
	funds	funds
	2023	2023
	£	£
Supporting UK musicians	95,600	95,600

6. Income from other trading activities Income from fundraising events

Auctions Auctions	Unrestricted funds 2024 £ 22,014 Unrestricted funds 2023 £ 84,503	Total funds 2024 £ 22,014
		Total funds 2023 £ 84,503

7. Investment income

	Unrestricted	Total	Total
	funds	funds	funds
	2024	2024	2023
	£	£	£
Bank interest received	24,114	24,114	-

Page 9

MUSIC SUPPORT UK

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024

8. Expenditure on raising funds

Costs of raising voluntary income

Unrestricted funds 2024 £ Fundraising consultant 356 Event costs 1,361 Marketing specialist 66,276 67,993 Unrestricted funds 2023 £ Fundraising consultant 9,912 Event costs 1,033 Marketing specialist 45,675 56,620	Total funds 2024 £ 356 1,361 66,276
	67,993
	Total funds 2023 £ 9,912 1,033 45,675
	56,620

9. Analysis of expenditure on charitable activities

Summary by fund type

	Restricted	Unrestricted
	funds	funds	Total
	2024	2024	2024
	£	£	£
Supporting UK musicians	172,100	261,699	433,799

Page 10

MUSIC SUPPORT UK

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024

9. Analysis of expenditure on charitable activities (continued)

Summary by fund type (continued)

	Restricted	Unrestricted
	funds	funds	Total
	2023	2023	2023
	£	£	£
Supporting UK musicians	36,726	232,060	268,786

10. Analysis of expenditure by activities

Supporting UK musicians Supporting UK musicians	Activities undertaken directly 2024 £ 347,196 Activities undertaken directly 2023 £ 205,735	Support costs 2024 £ 86,603 Support costs 2023 £ 63,051	Total funds 2024 £ 433,799
			Total funds 2023 £ 268,786

Page 11

MUSIC SUPPORT UK

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024

10. Analysis of expenditure by activities (continued)

Analysis of direct costs

Staff costs Helpline Safe tent Workshop Therapeutic software Staff training	Supporting UK musicians 2024 £ 199,718 65,948 22,303 15,486 6,720 37,021 347,196	Total funds 2024 £ 199,718 65,948 22,303 15,486 6,720 37,021
		347,196

Staff costs Helpline Safe tent Workshop Therapeutic software Staff training	Supporting UK musicians 2023 £ 177,986 5,582 8,026 10,399 2,480 1,262 205,735	Total funds 2023 £ 177,986 5,582 8,026 10,399 2,480 1,262
		205,735

Page 12

MUSIC SUPPORT UK

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024

10. Analysis of expenditure by activities (continued)

Analysis of support costs

Staff costs Office Travel and subsistence Marketing Legal and Professional Bank Charges Governance costs Staff entertainment Total 2024 Staff costs Office Travel and subsistence Marketing Legal and Professional Bank charges Governance costs Staff entertainment Total 2023	Supporting UK musicians 2024 £ 12,490 22,776 5,317 20,169 13,473 3,059 8,750 569 86,603 Supporting UK musicians 2023 £ 25,096 12,114 7,060 11,880 3,469 1,816 1,000 616 63,051	Total funds 2024 £ 12,490 22,776 5,317 20,169 13,473 3,059 8,750 569
		86,603
		Total funds 2023 £ 25,096 12,114 7,060 11,880 3,469 1,816 1,000 616
		63,051

Page 13

MUSIC SUPPORT UK

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024

11. Independent examiner's remuneration

	2024	2023
	£	£
Fees payable to the Charity's independent examiner for the independent
examination of the Charity's annual accounts	1,750	-
Fees payable to the Charity's auditor for the audit of the Charity's annual
accounts	-	4,800

12. Staff costs

Wages and salaries Social security costs Contribution to defined contribution pension schemes	2024 £ 249,032 20,116 9,336 278,484	2023 £ 224,911 18,651 5,195

		248,757

The average number of persons employed by the Charity during the year was as follows:

	2024	2023
	No.	No.
Employees	9	6

The number of employees whose employee benefits (excluding employer pension costs) exceeded £60,000 was:

		2024	2023
		No.	No.
In the band £60,001	- £70,000	1	1

13. Trustees' remuneration and expenses

During the year, no Trustees received any remuneration or other benefits (2023 - £NIL) .

During the year ended 31 March 2024, 2 Trustees have incurred £375 of expenses (2023 - £NIL) .

Page 14

MUSIC SUPPORT UK

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024

14. Tangible fixed assets

Cost or valuation At 1 April 2023 At 31 March 2024 Depreciation At 1 April 2023 Charge for the year At 31 March 2024 Net book value At 31 March 2024 At 31 March 2023	Computer equipment £ 12,006
	12,006
	10,911 1,095
	12,006
	-
	1,095

15. Debtors

Due within one year Trade debtors Prepayments and accrued income	2024 £ 10,859 14,313 25,172	2023 £ - 674,369

		674,369

Page 15

MUSIC SUPPORT UK

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024

16. Creditors: Amounts falling due within one year

Trade creditors Other taxation and social security Accruals and deferred income	2024 £ 13,427 7,513 3,750 24,690	2023 £ 6,154 5,427 6,933

		18,514

17. Statement of funds

Statement of funds - current year

Unrestricted funds General Funds - all funds Restricted funds MHFA Treatment Total of funds	Balance at 1 April 2023 £ 883,345 (948) 1,019 71 883,416	Income £ 202,181 37,000 146,200 183,200 385,381	Expenditure £ (329,692) (63,051) (109,049) (172,100) (501,792)	Transfers in/out £ (45,981) 47,000 (1,019) 45,981 -	Balance at 31 March 2024 £ 709,853
					20,001 37,151
					57,152
					767,005

Page 16

MUSIC SUPPORT UK

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024

17. Statement of funds (continued)

Statement of funds - prior year

Unrestricted funds General Funds - all funds Restricted funds Addiction MHFA Treatment Total of funds Summary of funds Summary of funds - current year Balance at 1 April 2023 £ General funds 883,345 Restricted funds 71 883,416	Balance at 1 April 2022 £ 36,101 10,624 8,467 1,019 20,110 56,211 Income £ 202,181 183,200 385,381	Income £ 1,135,924 - 16,687 - 16,687 1,152,611 Expenditure £ (329,692) (172,100) (501,792)	Expenditure £ (288,680) (10,624) (26,102) - (36,726) (325,406) Transfers in/out £ (45,981) 45,981 -	Balance at 31 March 2023 £ 883,345 - (948) 1,019 71 883,416 Balance at 31 March 2024 £ 709,853 57,152 767,005
General funds Restricted funds

18. Summary of funds

Page 17

MUSIC SUPPORT UK

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024

18. Summary of funds (continued)

Summary of funds - prior year

					Balance at
	Balance at				31 March
	1 April	2022	Income	Expenditure	2023
		£	£	£	£
General funds	36,101		1,135,924	(288,680)	883,345
Restricted funds	20,110		16,687	(36,726)	71
	56,211		1,152,611	(325,406)	883,416
Analysis of net assets between funds
Analysis of net assets between funds	- current period
			Restricted	Unrestricted	Total
			funds	funds	funds
			2024	2024	2024
			£	£	£
Current assets			57,152	734,543	791,695
Creditors due within one year			-	(24,690)	(24,690)
Total			57,152	709,853	767,005
Analysis of net assets between funds	- prior period
			Restricted	Unrestricted	Total
			funds	funds	funds
			2023	2023	2023
			£	£	£
Tangible fixed assets			-	1,095	1,095
Current assets			71	900,764	900,835
Creditors due within one year			-	(18,514)	(18,514)
Total			71	883,345	883,416

19. Analysis of net assets between funds

20. Related party transactions

The Charity has not entered into any related party transaction during the year, nor are there any outstanding balances owing between related parties and the Charity at 31 March 2024.

Page 18

2024-03-31-accounts

ANNUAL REPORT 2024

THANK YOU

TO OUR VALUED PARTNERS AND SUPPORTERS

A space for recognition

Acknowledging our partners

VISION, MISSION AND VALUES

Vision

Mission

Values

Message from Joe Hastings, Chief Executive Officer

Message from Matt Thomas, Chair of Trustees

Matt Thomas, Chair of Trustees, Music Support

ABOUT US

EXECUTIVE SUMMARY

TRUSTEES REPORT 2024

Objectives and activities

Who we are

Our strategy

Our support approach

Who we support

Grant-making policy and eligibility:

Our approach

OUR SERVICES

MAIN ACTIVITIES UNDERTAKEN TO FURTHER THE CHARITY’S PURPOSES FOR THE PUBLIC BENEFIT

Cutting-edge core support services

Family and Friends support

Preventative learning and development packages and programmes

Connections and community

Volunteer activity and network expansion and development

Cutting-edge core support services

Brief interventions

Helpline and email support

Crisis support

Funded substance use counselling

Support sessions

Family and Friends support sessions

Case management

Funding support for detox and rehabilitation

Achievements and performance

Helpline and support services

Family and Friends support

“

”

Preventative learning and development packages and programmes

New Family and Friends workshop

Feedback from the course has been

Bespoke training

Connections and community

Volunteer activity and network expansion and development

REVIEW OF ACTIVITIES

Fundraising activities and income generation

Investment policy and performance

A new CEO

FINANCIAL REVIEW

Going concern

Reserves policy

Principal funding sources and their role in supporting our objectives

These sources include:

1. Donations

2. Grant funding agreements

3. Trusts and foundations

4. Partnership agreements

5. Fundraising events and campaigns

Structure, governance and management

Constitution

Methods of appointment or election of Trustees

Organisational structure and decision-making policies

Pay policy for key management personnel

Related party relationships

Plans for future periods

Anthony Cohen Matt Thomas

MUSIC SUPPORT UK

UNAUDITED

FINANCIAL STATEMENTS

MUSIC SUPPORT UK

CONTENTS

REFERENCE AND ADMINISTRATIVE DETAILS OF THE CHARITY, ITS TRUSTEES AND ADVISERS FOR THE YEAR ENDED 31 MARCH 2024

MUSIC SUPPORT UK

Statement of Trustees' responsibilities