Trustees. Annual Report for the period
Period start date
01
Jan
Peri(xJ end date
31
Dec
2023
From
To
2023
Section A
Reference and administration details
Charity name
Hospi￿ Hope
other names charity is known by
Bright Hope in North West Leicestershire
Registered charity number (rfany)
1169561
Charity's principal address
Bright Hope House
Talbot Lane, Swannington
LeI￿stershire
Postcode
LE67 8QT
Names ofthe charity trustees who manage the charity
Dates acted if not for whole
ear
Trustee name
Office rrf any)
Name of person (or body) entttled
oint trustee
ifan
Stewart Shepherd
Janette Shepherd
Peter Last
Chair
Secretary
Kathryn Last
Roy Stobbs
Daniella Walton
Safeguarding Lead
1st Jan- 2P June
1st Jan- 9th May
1st Jan- 17th July
John Gillions
Daniel Choucino
Lesley Notghi
Delyth Perry
Rebecca Riley
Gill Hoult
Treasurer
10
13th Dec-31St Dec
14th August- 31st Dec
17th July- 315t Dec
12
Safeguarding Lead
13
14
15
16
17
18
19
20
Names of the trustees for the charity, if any, (for example, any custodian trustees)
Name
Dates acted rf not for whole
ear
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Names and addresses of advisers (Optional inforniation)
pe of adviser
Name
Address
Name of chief executive or names of senior staff members (Optional information)
Section B
Structure, governance and mana
ement
Description of the charitys trusts
Constitution (Association)
Type of goveming document
(eg trust deed. constitutiop. I
How the charity is constituted
Charitable Incorporated Organisation
I¢y LI LI>L. *a>>VbldllUI I, tsUI I Ivcll l)
Trustee selection methods
Appointed by rnembers of the charity
Additional governance issues (Optional information)
All trustees of Hospi￿ Hope are required to sign the Charity
Commission's Trustee Eligibility Declaration, and a second 'AutomatiG
Disqualification Declaration,.
You may choose to include
additional information, where
relevant, about:
policies and prO￿dureS
adopted for the induction and
training of trustees;
the charity's organisational
structure and any wider
network with which the Gharity
works;
relationship wtth any related
parties;
trustees, consideration of
major risks and the system
and procedures to manage
them.
All trustees are required to undertake basic safeguarding training and
enhanced DBS checks. DBS checks are required as trustees are often
requested to support our ServI￿S and therefore can find themselves on a
1-1 basis with a service user (who are deemed to be vulnerable adults due
to their physical or mentsl health).
One trustee is appointed as the Safeguarding lead of the charity (with the
Care Services Manager as the Deputy) and training is undertaken to
achieve this (Adult safeguarding Level 3)
Section C
Ob'ectives and activities
The objects of Hospi￿ Hope as per the charity's constitution are:
Summary of the objects of the
charity set out in its
governing document
The relief of suffering amongst persons with life limiting illness and their
carers in North West Leicestershire.
Through the provision of facilities and support ServI￿S
Through the provision of pastoral care
Throu
hthe
rovision of funds to su
ort individuals
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Our mission is to be a therapeutic and caring organisation providing a
range of services to enable a better qualty of life and support for those
who are struggling with a condition that limits the ability to enjoy life.
To achieve this end. our ServI￿S are defined as follows:
Hospice Hope works within North West LeI￿stershire to support
individuals who have a condition that leads to a reduction in qualty of lrfe
or who have been diagnosed with a life limtting condition, as well as
offering support to their partner or carer(s).
Summary ofthe main
activities undertaken for the
public benefit in relation to
these objects (include within
this section the statutory
declaration that trustees have
had regard to the guidance
issued by the Chartty
Commission on public
benefit)
Main activities
To achieve our mission, the charity has:
Continued to provide a comprehensive range of support ServI￿S
at no charge to the Servi￿ user
Continued to provide a blend of face to face, telephone and online
seNices to ensure that everyone has access to our support,
regardless of their cirCumstan￿S
Continued to offer a volunteer driver service to enable people
without transport who wish to access our fa￿ to face services, to
attend them
Developed relationships and partnerships with local health and
social care providers and professionals, to ensure that as many
people in North West LeI￿stershire who may benefit from our
support are aware of the servI￿S we offer
Strived to keep any waiting list for our ServI￿S as short as
possible
Additional details of objectives and activities (Optional infonnation)
Volunteers
Volunteers continue to be the life blood of the charity and at the end of
December 2023, Hospice Hope had 47 volunteers, showing a small
decrease from 2022. The chaiity'8 9 trustees also work on a voluntary
basis to oversee the operational activities and strategic direction and
development of the charity.
You may choose to include
further statements, where
relevant. about:
policy on grantmaking;
policy programme related
investment"
In light of the news of Bright Hope House being handed over to the
chaiity in Q4 2023. emphasis was placed on recruiting new volunteers to
support our services and general administration. By the end of
De￿mber 2023, 20 new volunteer applications were being prO￿SSed by
the chanty.
In Q4, following discussions with our local National Lottery Offi￿r, we
were able to use lottery funding awarded earlier in the year to advertise
for a much-needed volunteer co-ordinator. Recruitment into this position
was suc￿Ssful and a new member of staff, dedicated to developing and
managing our volunteer team in line with the growth of the charity, will be
starting in January 2024.
contribution made by
volunteers.
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DBS Checks and Training
All volunteers who work on a 1-1 basis with our ser￿[￿S users (this
includes support provided by telephone, email or letter) must take an
enhanced DBS check before they are able to start volunteering with the
charity. This check is repeated every three years, a policy that was
introduced by the charity in early 2017.
sin￿ April 2018. all volunteers have been requested to undertake
safeguarding training and where necessary, volunteers have also
attended first aid and manual handling training. The training has been
facilitated by professional trainers or via an online training provider and
paid for by the Ghartty. This ensures the required support for both
volunteer and service user.
Section D
Achievements and performance
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Section D
Achievements and performance
Bright Hope House
Summary of the main
achievements of the charity
during the year
After some ¢elays (Covid, planning issues and increased cost of building
materials) we were delighted when the 'ground breaking ceremony, tinally
took pla￿ on site on Monday 27th February. Building work progressed
well and the charty was delighted to be (informally) provided with full
aC￿sS to the building just before the Christmas break.
The building exceeded all expectations, and we will be forever grateful for
the generosity shown by Bloor Homes by providing such a Magnifi￿nt
building and the North West Leicestershire District Council for charging a
peppercom rent on the land provided for the next 150 years.
As well as home to many of our support services, Bright Hope Housp will
become the charity's official registered address and provide Offi￿ spa
for our ever-growing staff team.
A low-key hand-over event is planned for February 2024, wtth a grander
scale, formal event to follow in the future.
Rebranding
The name 'Hospice Hope, seNed us well for 20+ years, but in the last
few years it became a barrier to people understanding what type of
support we offered and hindered us accessing many sources of funding.
The word 'HoSpi￿, has general associations with end-of-lrfe care, often
in wards and was not reflective of the great servi￿8 we offer",
counselling, befriending, complementary therapies, way back to wellness
and Support Cafés.
In 2023, the Trustees gave the 'green light, to rebrand to 'Bright Hope in
North West Le[￿sterShire, and a new logo, strapline and brand
guidelines were designed and developed by Quiet Storm, a local
company and long tenn supporter of ours. Quiet Storm also generously
donated a new website to the chaiity. After several months of hard work,
we were able to publicly launch our new name and online loffline
branding at the end of October 2023. The new name and logo has been
well received by everyone involved with the charity.
Hospi￿ Hope will remain our legal name. with Bright Hope in North West
Leicestershire registered with the Charity Commission as our trading
name and the name visible to our Servi￿ users, volunteers, supporters
and the general public.
Recruitrnent of Care Services Manager
Following the departure of our Charity Manager to an extemal position in
June 2023, the Trustees decided to re-structure the staff team and
appoint a Care servI￿s Manager to focus on overseeing and developing
the ServI￿S provided by the charrty. We were pleased to welcome on
board Matt Buckley, a former trustee, who brings with him extensive
experience in the social care sector.
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Section D
Achievements and performance
Recruitment of Grants, Trusts and Foundations Fundraiser
This position had remained vacant Sin￿ July 2022 due to the lack of
suitable candidates responding to various advertisements pla￿d at a
local and national level. However, we are pleased to announ￿ that this
vital position was filled in December 2023 and we expect 2024 wtll bring
us increased income from these SoUr￿s.
Growth in Services and number of Service Users
Through the success of our communty engagement, marketing and
communications, the chaiity On￿ again saw a significant growth in the
number of service users in 2023 from 197 to 249.
All our services are delivered to achieve our objectives of supporting
individuals who have a condition that leads to a reduction in quality of life
or who have been diagnosed wrth a lrfe limiting condition, as well as
offering support to their partner or carerfs).
During 2023 the charity delivered the following services:
NEW Way Back to Wellness- Launched in Spring 2023, this is a new
support Servi￿ designed to help individuals live happier and healthier. It
offers 1-1 holistic support to improve mood, movement and wellbeing all
tailored to the needs of the individual. This Servi￿ is lead by a local
health and nutrition professional and is fully accessible in person, online
or by the telephone.
Counselling - referrals to this Servi￿ more than doubled from last year
(101 in 2022 to 207 in 2023). Such was the demand from local health and
social care professionals that twi￿ during 2023. new referrals had to be
paused to allow the charity to keep to a 6 month watting time (measured
from the date of referral to the date pla￿d with a counsellor). Sessions
continued to be delivered from Hope House, the Marlene Reid Centre
and via the telephone or zoom.
Complementary Therapy-this twice weekly Servi￿ continued to be
offered at Hope House, with volunteer drivers available to those who did
not have their own transport.
Befriending SerVi￿- this Servi￿ continued to be delivered by our
volunteer team. coordinated by a staff member, with the view to beiryg
developed further in 2024.
Support Cafés - these continued to thrive. with numbers close to
ex￿edIng capacity at two venues. After a number of years at the
Methodist Church, our Ibstock Support Café moved to a new venue in
Spring 2023, providing more space and on site parking.
Naturally as Bright Hope House neared completion, the charity was
thrilled to be able to publicise we would be able to offer our Day Care
servi￿ once the building had been fully handed over. This Servi￿ was
closed during the pandemic and has been greatly missed by many of our
guests.
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Section E
Financial review
At 31* December 2023, Hospi￿ Hope held=
Brief statement of the
charity's policy on reserves
£118,364 in unrestricted reserves
£21 ,578 in restricted funds (mainly comprising of various grants where
funds have been awarded in advan￿ of being spent)
£15,000 in restricted reserves for Bright Hope House and other activities
Details of any funds materially
in deficit
Further financial review details (Optional information)
Funding
You may choose to include
additional infonmation, where
relevant about:
The charity is indebted to the National Lottery for its continued funding of
services and the staff who manage them. We also acknowledge the
grant received from the Le[￿stersh1re Partnership Trust to part-fund our
counselling servi￿.
the charity's prsncipal
SoUr￿S of funds (including
any fundraising):
how expenditure has
supported the key objectives
of the charty:
investment policy and
objectives including any
ethical investment policy
adopted.
In 2023 we also gratefully re￿iVed grants of £5,000 and upwards from
the following charitable trust and foundation=
Albert Hunt Fund
Northwick Grants and Trusts
Edith Murphy Foundation
Henry Smith Grant
Women in Philanthropy
Plus one personal donation by a long term supporter of £10,000.
Wrth the opening of Bright Hope House to Servi￿ users in early 2024,
the charity has forecasted that expenditure will rise significantly to around
£300,000 and fundraising activity will need to be increased to match this
and ensure our reserves are maintained.
Banking
The charity will hold such bank accounts as necessary to ensure its ftjnds
are protected by the Financial Services Compensation Scheme (FSCS)
and offer best value for money with regard to bank Gharges and interest
rates.
Section F
Other optional information
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Section G
Declaration
The trustees declare that they.have approved the trustees. report above.
Signed on behalf of the charity's trustees
Signature(s)
Full name(s)
Position (eg Secretsry, Chair,
etc)
p£1 c& L•*1 I
Date
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CHARITY COMMISSION
FOR ENGLAND AND WALES
Independent examiner's report on the
accounts
Section A
Independent Examinerfs Report
Report to the trustees
Hospi￿ Hope Va Bright Hope in North West Leicestershire.
On accounts for the year
ended
31st December 2023
Charity no
(if any)
1169561
Set out on pages
I report to the trustees on my examination of the accounts of the above
charity ('the Trusf) for the year ended 3111212023.
Responsibilities and
basis of report
As the charitys trustees, you are responsible for the preparation of the
accounts in accordan￿ with the requirements of the Charities Act 2011
(°the Act°)-
I report in respect of my examination of the Trust's accounts carried out
under section 145 of the 2011 Act and in carying out my examination, I
have followed all the applicable Directions given by the Charity Commission
under section 145(5Xb) of the Act.
Independent I have completed my examination. I confirm that no material matters have
examiner's statement come to my attention in connection with the examination Wilich gives rrie
cause to believe that in. any material respect:
the accounting records were not kept in accordan￿ with section 130
of the Charities Act; or
the accounts did not accord wilh the accounting records. or
the accounts did not comply with the applicable requirements
conceming the form and content of accounts set out in the Charities
(Accounts and Reports) Regulations 2008 other than any requirement
that the accounts give a Irue and fairf view which is not a matter
considered as part of an independent examination.
I have no concerns and have come across no other matters in connection
with the examination to which attention should be drawn in this report in
order to enable a proper understanding of the accounts to be reached.
Signed:
Date:
15" April 2024
Name:
Jack Fargher
Relevant professional
qualtfication(s) or body
(rf any):
Not applicable.
Address:
20 Alton Way
Ashby de la Zouch
LeI￿stershire LE65 1 ER

Section B
Disclosure
Only complete if the examiner needs to highlight material matters of concern
(see CC32, Independent examination of chartty accounts: directions and
guidance for examiners).
Give here brief details of
any items that the
examiner wishes to
disclose.
Not applicable.

CHARITY COMMISSION
FOR ENGLAND AND WALES
Hospice Hope.
Receipts and
ments accounts
CC16a
For the perfod
from
To
1st Janua
2023
1st December 202
Section A Receipts and payments
Unrestricted
funds
Restricted
funds
Endowment
funds
to the nearest £
Total funds
Last year
to the nearest £ to the nearest£
to the nearest £
to the nearest £
A1 Recei
Trusts & Foundations Restri¢ted
Trusts & Foundations Unrestricted
Corporate
Events
Membership
Personal Donatlon5
Collection Boxes and tins
GiftAid
Bank Interset
Other
100,723
100.723
16,000
12.309
23.605
450
19,419
1.785
1.562
4,808
111.825
40.750
16.000
12309
23,605
20.302
19,419
1,785
1,562
4,808
11.438
1,411
2.835
219
572
189.792
tota
ross income
79.938
100.723
180,661
A2 Asset and investment sales, (see
tota
79.938
100,723
180.661
189,792
A3Pa
ents
Hope House
Community Engageme
Counselling Service
Befriending service
On-Line Servi¢es
Tablet Loan Scheme
Long Covid Support
Ashby Café
Coalville Café
Ibsto¢k café
Castle Donin
ton café
Admlnlstration
Core Staff Costs
Event Costs
Other
Capitsl Exp and On&off costs
9.162
9,162
24,883
48.902
15.252
11,280
7.576
29.327
28,361
16,296
24.883
48.902
15.252
11,280
8,393
8,393
7.409
3,373
1,460
1900
25
9,144
69,632
2,096
4.880
3,008
1.739
3,477
1,739
3.471
6.468
68.083
585
3.727
20.590
116.839
68,083
585
3,727
20,590
225.549
Sub total
108,710
188.923
A4 Asset and investsnent purchases,
Sub totsl
116,839
108.710
225,549
188,923
Net of rew"pts/(payments)
A5 Transfers between funds
A6 Cash funds last year end
Cash funds this year end
36,901
7.987
44,888
869
36,901
7.987
44.888
869
CCXX R1 accounts (SS)
1710612024

Section B Statement of assets and liabilities at the end of the period
Unrestricted
funds
to nearest £
Restricted
funds
to neargst £
Endowment
funds
to nearest £
Categories
Details
B1 Cash funds
Cuffent A¢¢ounts
3.798
Deposit accounts
114566
36.578
Total cash funds
118,364
36,578
5))
Unrestricted
funds
lo nearest£
Restricted
funds
lo nearest £
Endowment
funds
to nearest £
Details
B2 Other monetary assets
Fund to vthieh
asset ￿10ft
Current value
tional
Details
Cost {optional)
B3 Investsnent assets
Fund to whlch
Details
Cost {optional)
Current value
onal
B4 Assets retained for the charity's
own use
Fund to vthich
liabil.
relates
Amount du9
lonal
When due
onal
Details
B5 Liabilities
Signed by one or iwo tnjstees on behalf of all
the trustees
Signature
Print Name
Date of
roval
17-06-2
17-06-2
CCXX R2 accounts (SS)
1710612024