Arer Trustees. Annual Report for the period Peritxl &art date Jan Peri(Yl end date 31 Dec 21Y22 2022 From Section A Reference and administration details Charity name HospKX H¢¥Je Other names charity is known by Bright Hope in Noth West Leicestershire Registered charity number (rf any) 1169561 Charitys prlnclpal address 23 Ashby Road Ravenstrme Leicestershire LE67 2AA Names of the charlty trustees who manage the charity 0llke111 any) D** xted If nol for whol• Nwne of porwn (or body) •nthti Int tru•tee Ifan Stewart Shepherd Jan8tte Shept*rd Linda Mould Peter Last Chair 111r2022- 171812022 Kathryn Last Roy Stobbs Daniella Walton . Safeguarding Daniel Woodall John Gillions Lesley Notghi Dan Choucino 111r2022 - 12112r2022 10 Twsurer 12 13 14 15 17 18 19 20 Names of the trustees for the charity, rf any, (for example, any custodian trustees) Name Dates acted rf not for whole ear TAR March 2012 Names and addresses of advlsers {Optional Inforniatbon) Type of adviser Name Addrnss Name of chi•1 executive or nanws of Mnlor staff m•mbers (Optlonal Inforniatlon) Section B StructLire. governaiice and management Descrlptlon of the charlty's trust8 Constituts'on (As8ociat'on) Type of goveming doGumw)t How the chanty is constttsjted Charitable Incorporated Organisats¢n Trustee sé16Ctlon methods Appointed by m•mbers of tha chanty Addltlonal gov•manc• l•sues {Optlonal Inforniatlon) All Trust8e8 of H08pic* Hope have signed the Charrty Commission's Tnjstee Eligibility D8darabw' and a second 'AutOma￿¢ Disquallfication Dedar8tion'. You may choose to include additional information, where relevanc about policies and procedures adopted for the indudilx training of trustees., the charlty'B organisational structure and any wider notr￿rk with which th• tharity works., relationship with any related All Trustees have attended safeguardAig training and where appropriate enhancéd DBS th8cks are perfornied on those Trustee$ can find themselves ￿ a 1-1 basis with a service user (as they are deemed to be vulnerable adults). One truste8 is appointed as tho Sal•guarding L•ad of the Charity with the Charity Manapr 83 the doputy. Trainirva to Adubt Saf8ouarding Lov013 has boen undertaken by Ix)th to achieve this. tru8t8es' consideration of major risks and the system and procedur8S to manage them. Section C Ob ectives and activities The objects of Hospice Hope as por the tharity's constitution aro.. Th• rgli8f ol ￿rfleriffj arnor￿￿ rmon8 with lrfe limitinp illne%.q and their carers in North West Leicestershire. Through the provision of faalities and support seNices Through ￿ provision of pastoral care Through the provision of funds to support individuals Siimmary (If Ih(: ohJv.e.ts of th charity set out in its governing documont TAR March 2012 Update of Mission Statement Folkming a d8¢ision by the twste8S to update the Charitys reach in 2(r20, ￿r Mission statement became defined as Our MI￿On is to be a the￿peUtiC and carinj oWanisat￿n proV￿1ng a nge of to enab￿ a betterqualty of lif8 arKI support for thos8 WIK) arn wrth a o)rAthlion that linNts atslty to enpy lrfe. To ad)ieve this end, our Servi￿ are r#M defined as follows: Summary of the main activities undertaken for the publlc benefft in relation to these objects (Include withln this section the statutory declaration that trusteés have had regard to the guidance issued by the Charity Commiss5on on publlc benefrt) Hospic8 Hope wohs wittwn North West L8icesl8rshira to support individuals who have a condition that leads to a ￿*UC￿0n in quality of life orwho have been diagnos8d with a life limthng conth"tion, as w811 as offering support to tt￿irpartnerorCarfs). This significant step for the thanty opened up the potential to support more people In our IoGg1ty and our services growng year on year. Main A¢tlvltie$ As 2022 progressed, some of our face to face services We￿ able to operate m0rn.n0rn￿1lY with many of the precautions taken during the pand8mic being drotped. How@V8r. fof the protection of all guests and volunteers, we continue to ask that all attend8as at any face to face service are fully vaccinated. Guests Mere encouraged to atterKI the Support Café's again which are now fully operabonal and thnwTYJ. The emphasis was on mental health conditions as this has been a growing and urgent need in the ￿1mMUnIty The Charity has responded to the need by providi￿ services relevant to our Mission Statement arKI to the needs identif￿1 bistaff and artners over the ear. Addltlonal d•talls of obJ•rtlves and actlvltl•s (Optlonal Infonnation) Volunteers Volunteers cx)ntinue to be the lrfe blood of the charity 8nd at the end of Decembef 2022, Hospice Hope had 51 volunteers. This was again a fall In volunleer numbers but wrth the thange in many of our ￿rvI￿S, we were able to continue to off8r all of the services in a safe and secure manner for all of our guests. You may choose to include further Statements, vthere relevant, about.. policy on grantrnaking: policy WUUlKiiiiiiie iek*l investmen( contribution made by volunteers. All volunteers wr)rk on a 1-1 basis with our sernices users (this indudes support provided by telephono, email or letter) must take an 8nhanc&J DBS check befo￿ they are ab￿ to start volunteering with the charty. This check is repeated every thr88 years, a policy that was introducad by the chanty in earfy 2017. Since April 2018, all volunteers are required to attend safeguarding training and where appropriate, volunteers have also attended first aid and mo'iing and handling training. The training has been facililated by pr¢)fe88it)n?l trainfjrs or onlinp training provid8r and paid for by the ch8nty This ensures Ihe required support for both voluntser and guest. The charitys 9 trustees also work on a voluntary basis to oversee the operational activities apd Rfr?f ic develonmpitif n! PIospiLJ31 lone. TAR Ma￿h 2012 Summary of the main achievements of the charlty during the year Fundraising - income Our grants and trusts fundraisiTh3 income during the year has enabled the Chartty to develop our servi￿$ to attomnuthte the in(xeased demand for mental health services. Regular {k￿ti(￿S and one off dmations. as well as l￿reStrICted grants, have also been an invaluable source of funds to ￿ntinUe Ihose seNices for vthKth we kAv8 mt received direct furKIiw. SignifKant incrnase in service users and diversity of services Our fundraising success and continued communty engagement has enab18(I Ihe charity to fund the developmen{ implementstion and delivery of new online and telephone serVi￿S that enable existing and r￿W service users to a￿esS as many services as posstble. The o)nlinuation and extension of the seThices introduced last year have resulted in a further nc¥ease in new service users growing from 155 to 197 durirvJ 2022. All the seprfices that V￿ hav8 been d81iverirrfJ continu8 to achieve our key objectiV8s of supportirKJ those are affected by long term conditions by reduang isolatK>n and br*11r￿. crnab'ro access to other seNices and a retum to nomal life. During 2022 the tharity delivered the following services.. CounselliNJ - increasing the capaoty by employiThJ a further counsellor: renting a room in the town centre for face to face counselling for thctse guests werè unable to access Hope House and were uncomfortable telephone counselling. Bafn￿dI￿ Service- a nthvload for this service via the tslephone, zoom, email or penpal was èmployed in March 2022. It is anticipated that this service will grow and develop now we no longer have so many restnctions regarding face to facA meetings. line support groups- a ￿ordinatOr for Online groups was also employed in March 2022 and this enablad mor8 online services to be added to the regular chat groups, induding the introducts'on of a range of spectfic interest online groups e.g craftirvJ, sealed thair exercises, meditation, general interest talks Tablet Loan Scheme - enabling peopl8 to access'the intem8t, Communi￿te with loved ones and join in with our online groups by providing a tablet and access to wtfi (for free) Loig Covid- this service was muth in demand as the county moved from being in Ihe grip of the pandemic to recovering from it. Many people h8ve been unable to get to grips with a new life stwe and are fearful of moving bad( to °how1rf8 used to b8°. The servi￿, set up in 2021, has bean a lffe line to many guests. Complementsry Therapy - now being offered at Hope House instead of online and has tecome an invaluable asset W0￿.ng with guests are suffenng from Long Covid. New staff As stated above, some new staff have enabled our services not just to b8 maintained. but to grow substantially Due to the success of our counselling seNice, the Charity Manager is looking to set up a contract wtth a further o)unsellor so that can offer this vital support to the area in the foreseeable futura. However. our Charity Fundraiser set up her own tyjsiness during this ear and we are currentl advèrtisi for a new fundraiser. TAR March 2012 Our Charity Manaoer, w￿) has vast experien￿ In this area of experttse, is pickÉro w ttK)se duties in a*iapakn of h￿l¥j over to a new fundraiser in the near future. Prestigious award Fof his service to and V*Drk with HospicA Hope, Ihe Chair of our trustees was presented ￿ryth Ihe B.E.M by the Lord ￿eUtenant of Leicestershire, the award haviro anrKXW￿￿d in the Qwi's BirtFMlay Awards 2021. Lights of Love Our Ylagship. event return￿ to Ihe Ferrers Centre, near Ashby de la Zouch in December a beautiful Christmas Tree for those who have lost loved ones to remember by hanging a Memory Tag on the tree. Attendan￿ at the eV￿t %WdS a testament to how much people appreciated the opporttjnrty to remember together at an inspiriry and moving service in a beautiful setting. Section E Financial review TAR March 2012 Hospice Hope hokls aFproximately £110,(kXI n unrestricted reserves.. this represents approximately one yearfs runnirwJ costs rf no further Brief sLitement of the charitys policy on reserves Restricted ￿sePIeS were ar4)roximately £￿).(￿￿j