**REGISTERED COMPANY NUMBER: 10250030 (England and Wales) REGISTERED CHARITY NUMBER: 1168994** 

Report of the Trustees and 

Unaudited Financial Statements for the Year Ended 31 March 2023 

for East Teignbridge Community Transport Association 

Clare Lillington BSc (Hons) FMAAT Raddon Station Hill Chudleigh Newton Abbot Devon TQ13 0EE 



East Teignbridge Community Transport Association 

## Contents of the Financial Statements for the Year Ended 31 March 2023 

|||Page||
|---|---|---|---|
|Reference and Administrative Details||1||
|Trustee Report for the Year||2||
|Report of the Trustees|3|to|10|
|Independent Examiner's Report||11||
|Statement of Financial Activities||12||
|Balance Sheet||13||
|Notes to the Financial Statements|14|to|18|
|Detailed Statement of Financial Activities|19|to|20|





East Teignbridge Community Transport Association 

Reference and Administrative Details for the Year Ended 31 March 2023 

|**TRUSTEES**|Mrs V Jeffery Chairman|
|---|---|
||D R Rudall|
||Mrs M K Lowther|
||Mrs L E Mayne (resigned 2.5.23)|
||Ms J A Robins|
||N Nickless (resigned 12.11.22)|
||R W Lake|
|**COMPANY SECRETARY**|Mrs M K Lowther|
|**REGISTERED OFFICE**|5 Pellow Arcade|
||Teign Street|
||Teignmouth|
||Devon|
||TQ14 8EB|
|**REGISTERED COMPANY**|10250030 (England and Wales)|
|**NUMBER**||
|**REGISTERED CHARITY**|1168994|
|**NUMBER**||
|**INDEPENDENT EXAMINER**|Clare Lillington BSc (Hons) FMAAT|
||Raddon|
||Station Hill|
||Chudleigh|
||Newton Abbot|
||Devon|
||TQ13 0EE|



Page 1 



East Teignbridge Community Transport Association 

## Trustee Report for the Year 

## for the Year Ended 31 March 2023 

Looking back on the financial year to 31st March 2023 it has again been very challenging. We have made huge positive steps forward and our staff and volunteers have continued throughout this year to offer a first-class service to our passengers, going the extra mile to ensure they feel confident to travel. 

It has been notable that our admin staff have had to cope with very last-minute bookings and cancellations, not only does this cause additional work but is also very frustrating for our passengers as usually this is through no fault of their own. In turn this has a 'knock on' effect on our amazing Volunteer drivers. Without them there would be no drivers for hospital, surgery and dental appointments. They are all totally committed and always cheerful. We get many messages of thanks from grateful passengers showing their appreciation and telling us of their caring approach. 

Trustee Meetings have been held on a regular basis. I stood down as Chairman on 8th December 2022 but continue to be a Trustee and Volunteer. I had been Chairman for 6 years and recognise we need 'new blood'. We have upcoming new trustees joining after the AGM. Mary Lowther will be resigning at the AGM and we acknowledge with grateful thanks her years of service to the charity. 

Throughout the financial year Sally has continued to keep Trustees up to date with the Charity workload, writing comprehensive reports for every Trustee meeting. Our admin staff, Sally, Sally-Anne, Fritha and Ian work tirelessly to ensure everything runs smoothly. I appreciate this is not a normal office environment as everyone who steps over our threshold is welcomed and given undivided attention. The Team remains the same as last year and we acknowledge and thank Sally for all the work she does over and above Office Manager. 

Sally-Anne continues meticulously providing the figures required for the Car Scheme, BSOG and Teignbridge Council as well as coping with Shopmobility bookings which are still very challenging especially in the Summer season. Fritha predominantly operates the Car Scheme pairing the requests with a volunteer driver. Increasingly difficult due to last-minute cancellations to hospital appointments. Ian organises all our vehicle health checks, servicing and MOT's, drives for Ring and Ride and delivers training. 

We acknowledge the commitment and dedication of our drivers and thank each of you - Nigel, Paul, Kerry, Catharine and Bob. Between them they cover Ring and Ride, TN187 and TN886 bus services and our popular Tuesday Trips. Paul drives TN187 twice a week but is also our anchor man, maintaining and cleaning our fleet of vehicles, also shopmobility scooter deliveries, and minor repairs alongside our volunteer Jerry. 

My thanks and appreciation to Kathy and Pauline for volunteering in the Office. 

Again our thanks to David Ruddall for all his hard work and support over the past year. As our Accountant, Treasurer and Trustee David does so much for us, often unseen, but we appreciate his personal input into our Charity as well as the work undertaken by his staff at Greenwood Accountancy. 

Thank you to Cllr Linda Petherick who has been our representative on behalf of Dawlish Town Council at our Trustee meetings for the last two years. Linda is standing down in the coming year and we have appreciated her advice and wise counsel. 

It is always difficult to attract funding for day-to-day running expenses and we are very grateful to Devon County and Dawlish Town Council for maintaining their Grants in this difficult economic climate. Our Service Level Agreement from Teignbridge Council is under review and is by no means guaranteed. 

We still have vacancies for Trustees, and we are actively going out to the local community to attract new members who can bring their life skills to assist us. 

Ladies and Gentlemen, we are a successful Charity who are privileged to serve our Community. 

Valerie Jeffery 1st July 2023 

Page 2 



East Teignbridge Community Transport Association 

## Report of the Trustees 

## for the Year Ended 31 March 2023 

The trustees who are also directors of the charity for the purposes of the Companies Act 2006, present their report with the financial statements of the charity for the year ended 31st March 2022. The trustees have adopted the provisions of Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standards applicable in the UK and Republic of Ireland (FRS102) (effective 1 January 2015). 

## **Governing document** 

The charity is a charitable company limited by guarantee and has no share capital. In the event of a winding up the liability of the members is limited to £10 each and is governed by a memorandum and articles of association. The charity is also a registered charity (RCN 1168994) 

## **OBJECTIVES AND ACTIVITIES** 

## **Objectives and aims** 

To relieve frail, elderly or disabled persons and community groups principally within East Teignbridge and South East Devon, by the provision of transport services. 

## **Public benefit** 

The trustees are aware of and have taken note of the Charity Commission's guidance relating to public benefit. 

## **Reserves policy** 

The trustees are aware of the need to maintain reasonable reserves and monitor the finances closely. The year end balance is sufficient to maintain at least three months expenses. 

Page 3 



East Teignbridge Community Transport Association 

for the Year Ended 31 March 2023 

## Report of the Trustees 

## **ACHIEVEMENT AND PERFORMANCE Charitable activities Office Manager Report 2023** 

For the registered Charity of East Teignbridge Community Transport Association; trading, and better known as  'Dawlish Community Transport' based in the Barton Hill Car Park off Barton Terrace in Dawlish; a not-for -profit charity covering the wider area of East Teignbridge.* 

Our primary objective has always been and continues to be supportive of people in the community, principally within  the area of benefit, through the provision of transport services. Providing accessible, affordable and supported transportation to individuals who are not able to use public transport, or where no suitable public transport is available, for all age groups and abilities within our remit - in a supportive, caring, calm and safe manner. 

Services offered by Community Transport are tailored to the communities' needs and include our Community Car Scheme, our Ring and Ride essential shopping trips, the popular social and wellbeing Tuesday trips, minibus hire (with driver) available to affiliated and community groups for outings and activities, the well-used Shopmobility community hire service of mobility scooters, wheelchairs and supportive walking aids and the more recently introduced 'Bingo Bus.' 

***Areas of coverage by locality:** EX6, EX7, TQ12, TQ13, TQ14 predominately - Ashcombe, Mamhead, Powderham, Kenton, Kenn, Starcross, Dawlish, Teignmouth, Shaldon, Bishopsteignton, Ideford and Exminster if required, with our Ring and Ride service. Our Community Car Scheme can cover any of these localities if other services aren't able to and we have capacity. 

**Current age range of those using the overall service** : 6 to 98 years for vehicle services 

## **Summary and Updates:** 

The **Community Car Scheme** is entirely driven by volunteers, without them it couldn't exist. Travelling passengers far and wide taking people to their essential medical/health and wellbeing appointments including hospital, GP, dentist, opticians etc. We support wellbeing visits and regularly carry passengers to visit family members and loved ones residing in Nursing Homes, and the heartfelt trips to the seaside or wherever it may be to spend time for those nearing end of life. Individual journey complexities as well as continual changes to appointments is reflected in the time consumed by this element of provision; insurmountable time spent organising appointments for our community folk. 

We are fortunate to receive contributory local grants from Devon County, Teignbridge and Dawlish Town Councils as well as Devon Access to Services for the purposes of meeting the aims set out in our constitution; supportive of operations and costings to passengers that would otherwise increase. 

The **Ring and Ride service** (our door-to-door transport provision) enabling people to do essential shopping/daily tasks such as banking and post office business. Promoting independence and inclusion with community at the forefront of all that we offer, in this last year we have provided transport for children as young as 6 years to the more mature of 98 years young. 

We do not operate within a strict eligibility criteria, without means testing or judgement yet follow a protocol of informal questioning to understand the need of every individual person and to ascertain how we can best assist. Each call taken by the admin team is undertaken with sensitivity, and experience, to gather as much information as possible to understand the passenger need; yet our drivers are those who ascertain the full extent of need being our eyes and ears in the community. 

We will never turn any person away if they have a genuine financial restriction and we will seek to find alternative options if their needs are greater than is appropriate for the voluntary sector - be it financially or wellbeing. Not carers yet caring we can be the steadying arm, the person to chat with in the car or the member of staff or volunteer who is the voice at the end of the telephone when somebody calls for the first time having not needed to call on services for support before. Often the driver, or driver assistant on the minibus trips is the link to introduce one person to another on their first trip out. 

Page 4 



East Teignbridge Community Transport Association 

## Report of the Trustees 

## for the Year Ended 31 March 2023 

The social aspect of **Ring and Ride is the Tuesday Trips** - people join us for various reasons; just to get out of the house, always staring at the same four walls, no longer driving or not keen or able to drive distances. To make purchases for gifts or for themselves, to take a cared-for person out for the day with the knowledge they are in safe hands. It could be mobility doesn't allow them to walk the distance to their nearest bus stop, they aren't able to manage large environment or not confident to go by themselves. To meet new people, to meet up with others they've met on similar trips, and for many it will be for reasons only known to them. But, for all, it offers the opportunity to be out in company with others and enjoy all that we have around u s here in Devon. 

Utilising the **Minibuses** when not in use for the trips, we take bookings for local groups and organisations for their activities. These have increased over time as people choose to go out and about together again. Taking Primary School children to events as an example; special trips out that always entertain the drivers. Driving the community buses isn't  for everyone, and requires training, dedication and much patience; we are blessed with gifted and compassionate drivers who make all the difference between a drive from one destination to another, to a lovely day out. Driven by volunteers; people in our community  giving their time for the benefit of others while enjoying the journey themselves. 

Many **Community and Rural Bus Routes** were at risk for some time, and we were uncertain for many months whether the routes we operate would continue. Two routes servicing outreach areas and essential to those who need them. The benefit to the community was our capacity to utilise the vehicles when not contracted to the bus routes, offering them to the wider community for hire, on a not for profit basis; keeping costs as low as possible. Overjoyed recently to learn that those we operate, TN187 and TN886 c ommunity bus routes will continue. 

**Mobility Scooters and Wheelchairs** are resources some cannot manage without; we hold a small fleet of good equipment for hire. High in demand during the holiday period many people book them to enable independence and mobility mostly, with a high turno ver to holiday parks; offered with delivery and collection service. 

**Shopmobility Service** supports our nearby Newton Abbot Community Transport to provide equipment for visitors, including Devon Coun ty, Mid Devon, Melplash Agricultural and Honiton Shows and Powderham Crash Box Club. 

I feel it appropriate to reflect on the previous year as there is some overlap into this current year, one being the 'Stronger Together Project' we were immersed in, noted last year. And to reiterate how unnerving it has been navigating our way through so many months of hesitancy and indecision, to understand what the needs are within the community and how we can facilitate whilst keeping afloat and riding the storm of uncertainty. 

The 'Stronger Together Project', being in its earliest stage at that point, we were unsure how it might progress. In normal circumstances we are known more so for helping those requiring transport, including the older, less able, and disabled communities, yet this project encompassed a new set of beneficiaries, open to the whole community; stemmed from a Devon County Council bid to the UK Government's Community Renewal Fund. It consumed months of dedicated work and involvement in activities and training, usually out of our remit. It proved incredibly successful and benefitted not just our local town but the wider community. 

Able to initiate training and group sessions offering opportunities for people to re-engage with others and learn new skills, including our existing team of staff and volunteers. It also allowed us to train two of our team to become qualified trainers, who have since trained our newer volunteers and will deliver sessions to any new team members coming on board. An attribute to Dawlish Community Transport with expert provision to aid the delivery of a high-quality service of transportation 

An outline of other training delivered across Teignbridge, many certified courses, include: 

- Safe Awareness for Drivers 

- Dementia Awareness 

- CPR and Defibrillator Sessions 

- First Aid and Basic Life Support 

- Passenger Assistance Training 

- Minibus Driver Training 

- Chapter 8 Marshal Training 

- Train the Trainer 

- Online Training Courses 

- Bespoke Training specifically for DCT 

Page 5 



East Teignbridge Community Transport Association 

## Report of the Trustees 

## for the Year Ended 31 March 2023 

Circumstances led to our resignation of the **School Contract** we had delivered for several years; no longer able to honour the commitment for many reasons and it sadly led to a redundancy, a loss to the Charity, yet unavoidable. 

Climbing back, we reinstated the Ring and Ride travelling days; a service that once operated five days per week, ceased during lockdown, and now back to four days per week. Monitoring demand and finance we aim to reinstate a fifth day again in the future. Successful Grant applications awarded funding from Dawlish Water Rotary Club and a Cost of Living Crisis Fund to offer passengers discounted shopping and social trips; and financed the costs for provision. Another overlap, this has just come to an end and the outcomes were so very positive. 

A door-to-door marketing effort also, fliers hand delivered by volunteers, also gifted us new passengers and volunteers. Information distributed to people who were not aware of our existence beforehand. Our thanks go to David Force for co-ordinating this. 

With smaller grants less available and the knowledge of knowing that Council grants will reduce, and the more substantial grants harder to access, we must focus on how the Charity continues to exist and finance. 

Able once again to attend community events we involved ourselves in those we could. Spirits were lifting, interest soaring and confidence in passengers improving slowly over time we neared the end of the financial year more positive and hopeful for the future, but not without risk. 

Long overdue was our annual gathering to meet socially with our full team and an opportunity to thank everyone involved. 

Adding something a little different we introduced our **Bingo Bus** . Ashcombe Village Hall hold a monthly bingo, led by the Cuddly Toy Gang raising funds for local charities. We have been a main beneficiary and jumped at an opportunity to share this fun and friendly night out with passengers of Dawlish Community Transport. Word got round and it has become a very regular and popular occasion. A fun, friendly, safe and enjoyable evening out with others; with the chance of returning home with prizes and maybe having had a gla ss of fizzy. 

## **Activities/Events and Fundraising:** 

Returning to community activities we have represented the Charity at several opportunities in our community: 

- Paella Evening 

- A Refreshers Fair for local charities 

- Platinum Jubilee event - serving refreshments and fundraising 

- A day at our local Co-op store 

- Luscombe Summer Fete - a fantastic partnership developed before lockdown (with the Dawlish Garden Trust and Friends of Dawlish Hospital); we held a Summer Fete at the nearby private dwelling Luscombe Castle, rekindling our relationship we were able to return to the venue. A fantastic and positive opportunity to support the community to reconnect 

- Carnival procession - our PR scooter chaperoned by walking volunteers 

- Christmas Market stall 

- Mayor's Spring Ball 

With the support of Dawlish Town Council and the learning of the Stronger Together Project (through defibrillator training) we installed a South West Ambulance Service supported Defibrillator, sited on our building. This faces out into the Teignbridge District Council owned car park and is accessible to all and has proved its worth already. 

Proud to have been Awarded the **Owl Award** (Outstanding With Loneliness) by Dawlish Town Council's Mental Wellbeing and Suicide Prevention Working Group - a Certificate of Excellence for being outstanding in our contribution of tackling loneliness. 

## Presentations Delivered: 

Barton Surgery Patients Participation Group, and Barton Surgery Admin team, Dawlish Hospital, Dawlish Trade and Commerce, CVS Community Matters, Dawlish Ladies Guild, Torbay & South Devon NHS Foundation Trust, Sunflower Bunch, Dawlish Water Rotary Club, Dawlish Town Council and Dawlish Chamber of Trade and Commerce. 

Page 6 



East Teignbridge Community Transport Association 

## Report of the Trustees 

## for the Year Ended 31 March 2023 

## **Group Bookings/Outings:** 

Resumed during the year we supported multiple community groups including a Children's Happy Holidays Club, Devon Young Carers (groups for children who live in deprived/difficult situations and those who care for others), Brownies, Guides, a local Dance for Health group, our local CVS who support the Ukraine groups (taking them on holiday breaks), U3A, Walking Groups, local Nursing Home, Alice Cross Centre in Teignmouth, Residents Associations, a Ladies Lunch Club as well as an Over 60's Group - visiting centres of interest, benefit, enjoyment and health. Theatre visits, Finlake, Zoo, Clip & Climb, Garden Centres, Plant World, iBounce, Dartington Hall, Sidmouth, Tavistock and more ..... 

Our team, Team Transport, is nothing less than fantastic. Every member of the team, whether staff or volunteer, demonstrates a loyalty and commitment that cannot be recognised by data; but reflected by all that we achieve - our admin team and co-ordinators, drivers, maintenance and fundraising supporters, our driver assistant, Trustees, Dawlish Town Council Rep and all those in the community who are informally involved yet active on our behalf and generously give their time i.e. cake bakers, poster distribution, knitters, card makers and not forgetting our Elves and Bunnies. We don't just drive vehicles. 

An overview of Dawlish Community Transport and a time to commend and wish farewell to volunteers who have stepped down and a time to thank everyone who has supported us through another year. 

Not conclusive yet acknowledging and demonstrating how fortunate we are to have the backing of our community: 

Our local Dawlish and Teignmouth Town Councils, Teignbridge District, Devon County Council and Devon Access to Services - financially assisting delivery and sustainability of transport to retain community services. 

For the charitable funds sought and successful for new/sustainability of initiatives: Cosens Institute, Sir Hoare of the Green Bottle Trust, John Murray Charitable Trust, Barnard Kenneth Trust, 29th May 1961 Charitable Trust, Heydown Trust, Co-Op, Dawlish Water & District Rotary, NHS South West/One Devon and Teignbridge CVS. 

To each and every group/organisation and individual for your generosity including: Ted Hockin and his Paella Night team at the Ship Inn in Cockwood, WI, Dawlish Garden Trust, Dawlish Ladies Guild, Salem Lodge, Yeo Valley, Cuddly Toy Gang and Ashcombe Village Hall, Langstone Cliff, the late Jennie Ashton, Dawlish Crafters, Mayor & Cllr last year Lisa Mayne, Cllr Linda Petherick, Cllr Gary Taylor, Cllr Martin Wrigley and Home Instead for gifting training sessions. 

Associated members: Karen Rose at Devon County Council (Community Transport Adviser) and Tim Lamerton from Devon Access to Services - always at the end of the telephone/email; the wealth of all knowledge. 

Thank you to our now retired volunteers Brian Adams, Peter Rouse, Dave Compton, Mary Lowther and Cllr Linda Petherick for your commitment, knowledge and experience. 

And a very warm welcome to Catharine Jessiman who came on board as a volunteer, and still is, and since joined us as a member of staff and hopefully a Trustee.  Also Howard Almond who has also joined us as a prospective Trustee. 

To all our new volunteers who have come on board; without you we cannot function, thank you. 

And of course, there's also **'Travelling Ted'** who came on board having had a journey of his own. Find him on our Facebook page or read his life journey to find out how he came to us. His Journal is very entertaining. Welcomed and loved by passengers he has become an icon and is a great ambassador for us and a good connector for those on board of vehicles. 

## **April 2022-March 2023:** 

## **COMMUNITY CAR SCHEME:** 

|Passengers carried|1204|
|---|---|
|Journeys to/from medical appointments/activities|1814|
|- Health appointments|980|
|- Social/wellbeing|20|
|Wheelchair bound passenger journeys|260|
|Total appointments cancelled|418|



Page 7 



East Teignbridge Community Transport Association 

## Report of the Trustees 

## for the Year Ended 31 March 2023 

|Volunteer Car driving hours (exclusive of minibus drives)|2319 hours|
|---|---|
|Total Mileage|21,250|
|**RING AND RIDE:**(Tuesday, Wednesday, Thursday & Friday)||
|Passengers carried|897|
|Journeys|170|
|- Essential shopping/daily tasks|121 (3691 miles)|
|- Social/wellbeing trips - 10 trips requiring x2 buses as popular|49 (3932 miles)|
|Wheelchair passengers|63|
|Total mileage|7623|
|**COMMUNITY BUS ROUTE 187** (Tuesday & Thursday)||
|Dawlish Warren to Dawlish via Cockwood, Cofton & Sainsbury's||
|Journeys|102|
|Passengers|765|
|**COMMUNITY BUS ROUTE 886** (Wednesday & Friday):||
|Teignmouth to Newton Abbot via Combeinteignhead & Stokeinteignhead||
|Journeys|103|
|Passengers|1106|
|Total Mileage of both services|7381|
|**Minibus Hires for Affiliated Groups/Services/Activities:**|47|
|**SHOPMOBILITY Equipment Hire**|234|
|Excluding the multiple hires to various community events||
|**Total passenger miles driven this financial year**|43,772 miles|
|**Collective Volunteer Car & Minibus Basic Driver Hours**|3548|
|**Non-driving Volunteer Hours** - admin assistance, fundraisers etc*|740|
|*Exclusive of Trustee time, DTC Rep & all those in the community informally involved||
|**New volunteers within reporting period***|19|
|**New Passengers within reporting period***|258|
|(averaging 21 new passengers per month)||



## **Electric Vehicles** : 

At the end of another year, we are still not in a position to comfortably share there are suitable electric vehicles suitable to meet the needs of the services we provide; continually reviewed and monitored. 

Sustainability of the overall service is the hardest to fund. Data alone gives little worth in reflecting the value of provision to beneficiaries but supports to validate the work carried out to meet the charities objectives. Our volunteers are predominantly the people out in the community, our 'eyes and ears.' Feedback from passengers shares the value in all that we do and below offers just an insight: 

"You don't know how much you've put my mind at rest. To know you can take me to my appointment; I have been so anxious. Thank you so much." 

What was most useful with the training?  "Meeting other volunteers and overall presentation, thank you." 

"Hearing peoples' experiences and dealing with all categories of passengers." "I am more aware of people and their needs now." 

Page 8 



East Teignbridge Community Transport Association 

## Report of the Trustees 

## for the Year Ended 31 March 2023 

"I phoned specifically to say thank you to the service for travelling me; particularly to the really kind and helpful driver, who was very reassuring and made my journey very comfortable.  The team are lovely and do a great job."  KS 

"I had such a lovely day yesterday, it was magical. I haven't been anywhere like that in years. I knew 90% of the people on the bus and it was great to have a good giggle."  PH 

"Once more I'm indebted to your excellent service. Thank you for providing hospital transport yesterday and especially thanks to Pauline for her patience and kindness.  Best wishes to you all."  SB 

"This is to say a very big thank you for providing such a brilliant service. All of your staff and volunteers are so amazing and helpful. I want to say a special thank you to Debbie who took me to Torbay eye clinic. Unfortunately, my appointment was extended and Debbie really went out of her way to help me. Please accept the enclosed donation of £5 to help continue the marvellous service you provide."  GC 

"Thank you drivers and staff for your help in getting me to hospital so many times after they were cancelled."  PS 

Blessed with kindness and generosity we received numerous Christmas cards and gifts for the team, endorsing and celebrating the good work we do and passengers gratitude, with comments including: 

"You do an amazing job, have a fabulous Christmas with your loved ones and see you in the New Year." DP 

"Many thanks for your consideration throughout the year." S&LE 

"Thanking you so very much for helping us with the transport for hospital visits."  D&CN 

"Please buy some treats for all to enjoy with elevenses."  ME - £20 donated 

"Wishing you all a very Happy Christmas and a New Year filled to the brim with good fortune. Thanking you for your help and kindness." GW - a 92 year old gent who travels on our bingo bus and wellbeing trips 

"You all do such a fantastic job. My husband died 15 months ago and it has been really difficult for me. There are so many people on their own like me and you are a life saver. You do cars for hospital and now I've discovered your trips out - I saw the list pinned up in the town by chance, and me and my friend tried one; we loved it. Your driver was so lovely as are all of you, I just wanted to phone to tell you how amazing you all are. I would like to book some more please." FW 

"Thank you so much. 'M' took us to RD&E today. We can't drive anymore and have no relatives near. We also knew him from years ago, so it was wonderful to catch up again."  Mr & Mrs N 

Personally, in a role that soon became more than a job, I have seen the Charity move through some very problematic challenges and situations. We have overcome so much and reached out beyond our usual parameters to broaden our remit, experience and to develop in these changing times. 

It feels all very positive yet finance, sustainability and proactiveness are paramount. Realistically looking ahead at the future of the Charity is essential. We have a remarkable team and a great infrastructure that depends on supportive people to lead the Charity forward. 

Change is around us and we must adapt accordingly, reviewing and re-evaluating the overall Charity, objectives and operations with new vision. 

Once again, we thank all those present at the AGM and those reading our Annual Report. 

To deliver our community car scheme and to take groups out in the community we depend on volunteer drivers. To continue and to maintain services we always need more; we are so desperate now for minibus drivers in particular, no easy task but one that can be so rewarding. Please encourage anyone who might want to help and get out and about themselves, to get in touch and come and join our team. 

Page 9 



East Teignbridge Community Transport Association 

## Report of the Trustees 

for the Year Ended 31 March 2023 

Thank you and please keep supporting us. 

Sally Preston 03-07-23 

## **STRUCTURE, GOVERNANCE AND MANAGEMENT** 

Approved by order of the board of trustees on 5 July 2023 and signed on its behalf by: 

Mrs V Jeffery - Trustee 

Page 10 



## Independent Examiner's Report to the Trustees of East Teignbridge Community Transport Association 

## **Independent examiner's report to the trustees of East Teignbridge Community Transport Association ('the Company')** 

I report to the charity trustees on my examination of the accounts of the Company for the year ended 31 March 2023. 

## **Responsibilities and basis of report** 

As the charity's trustees of the Company (and also its directors for the purposes of company law) you are responsible for the preparation of the accounts in accordance with the requirements of the Companies Act 2006 ('the 2006 Act'). 

Having satisfied myself that the accounts of the Company are not required to be audited under Part 16 of the 2006 Act and are eligible for independent examination, I report in respect of my examination of your charity's accounts as carried out under Section 145 of the Charities Act 2011 ('the 2011 Act'). In carrying out my examination I have followed the Directions given by the Charity Commission under Section 145(5) (b) of the 2011 Act. 

## **Independent examiner's statement** 

I have completed my examination. I confirm that no matters have come to my attention in connection with the examination giving me cause to believe: 

1. accounting records were not kept in respect of the Company as required by Section 386 of the 2006 Act; or 

2. the accounts do not accord with those records; or 

3. the accounts do not comply with the accounting requirements of Section 396 of the 2006 Act other than any requirement that the accounts give a true and fair view which is not a matter considered as part of an independent examination; or 

4. the accounts have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounting and reporting by charities (applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)). 

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached. 

Clare Lillington FMAAT 

Clare Lillington BSc (Hons) FMAAT Raddon Station Hill Chudleigh Newton Abbot Devon TQ13 0EE 

5 July 2023 

Page 11 



East Teignbridge Community Transport Association 

## Statement of Financial Activities 

(Incorporating an Income and Expenditure Account) for the Year Ended 31 March 2023 

|31.3.23<br>Unrestricted<br>funds<br>Notes<br>£<br>**INCOME AND ENDOWMENTS FROM**<br>Donations and legacies<br>71,217<br>**Charitable activities**<br>General<br>84,563<br>Other trading activities<br>2<br>19,916<br>Investment income<br>3<br>62<br>**Total**<br>175,758<br>**EXPENDITURE ON**<br>Raising funds<br>198<br>**Charitable activities**<br>General<br>197,694<br>**Total**<br>197,892<br>**NET INCOME/(EXPENDITURE)**<br>(22,134)<br>**RECONCILIATION OF FUNDS**<br>Total funds brought forward<br>427,377<br>**TOTAL FUNDS CARRIED FORWARD**<br>405,243|31.3.22<br>Total<br>funds<br>£<br>118,461<br>77,699<br>22,344<br>3|
|---|---|
||218,507|
||126<br>181,043|
||181,169|
||37,338<br>390,039|
||427,377|



The notes form part of these financial statements 

Page 12 



East Teignbridge Community Transport Association 

## Balance Sheet 31 March 2023 

|31.3.23<br>Unrestricted<br>funds<br>Notes<br>£<br>**FIXED ASSETS**<br>Tangible assets<br>8<br>294,488<br>**CURRENT ASSETS**<br>Debtors<br>9<br>5,581<br>Cash at bank and in hand<br>106,078<br>111,659<br>**CREDITORS**<br>Amounts falling due within one year<br>10<br>(904)<br>**NET CURRENT ASSETS**<br>110,755<br>**TOTAL ASSETS LESS CURRENT**<br>**LIABILITIES**<br>405,243<br>**NET ASSETS**<br>405,243<br>**FUNDS**<br>11<br>Unrestricted funds<br>405,243<br>**TOTAL FUNDS**<br>405,243|31.3.22<br>Total<br>funds<br>£<br>300,597<br>1,949<br>125,431<br>127,380<br>(600)<br>126,780<br>427,377<br>427,377<br>427,377<br>427,377|
|---|---|



The charitable company is entitled to exemption from audit under Section 477 of the Companies Act 2006 for the year ended 31 March 2023. 

The members have not required the company to obtain an audit of its financial statements for the year ended 31 March 2023 in accordance with Section 476 of the Companies Act 2006. 

The trustees acknowledge their responsibilities for 

- (a) ensuring that the charitable company keeps accounting records that comply with Sections 386 and 387 of the Companies Act 2006 and 

- (b) preparing financial statements which give a true and fair view of the state of affairs of the charitable company as at the end of each financial year and of its surplus or deficit for each financial year in accordance with the requirements of Sections 394 and 395 and which otherwise comply with the requirements of the Companies Act 2006 relating to financial statements, so far as applicable to the charitable company. 

These financial statements have been prepared in accordance with the provisions applicable to charitable companies subject to the small companies regime. 

The financial statements were approved by the Board of Trustees and authorised for issue on 5 July 2023 and were signed on its behalf by: 

V Jeffery - Trustee 

The notes form part of these financial statements 

Page 13 



East Teignbridge Community Transport Association 

Notes to the Financial Statements for the Year Ended 31 March 2023 

## **1. ACCOUNTING POLICIES** 

## **Basis of preparing the financial statements** 

The financial statements of the charitable company, which is a public benefit entity under FRS 102, have been prepared in accordance with the Charities SORP (FRS 102) 'Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019)', Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland' and the Companies Act 2006. The financial statements have been prepared under the historical cost convention. 

## **Income** 

All income is recognised in the Statement of Financial Activities once the charity has entitlement to the funds, it is probable that the income will be received and the amount can be measured reliably. 

## **Expenditure** 

Liabilities are recognised as expenditure as soon as there is a legal or constructive obligation committing the charity to that expenditure, it is probable that a transfer of economic benefits will be required in settlement and the amount of the obligation can be measured reliably. Expenditure is accounted for on an accruals basis and has been classified under headings that aggregate all cost related to the category. Where costs cannot be directly attributed to particular headings they have been allocated to activities on a basis consistent with the use of resources. 

## **Tangible fixed assets** 

Depreciation is provided at the following annual rates in order to write off each asset over its estimated useful life. 

Scooters - 20% on reducing balance Vehicles - 20% on reducing balance 

## **Taxation** 

The charity is exempt from corporation tax on its charitable activities. 

## **Fund accounting** 

Unrestricted funds can be used in accordance with the charitable objectives at the discretion of the trustees. 

Restricted funds can only be used for particular restricted purposes within the objects of the charity. Restrictions arise when specified by the donor or when funds are raised for particular restricted purposes. 

Further explanation of the nature and purpose of each fund is included in the notes to the financial statements. 

## **Pension costs and other post-retirement benefits** 

The charitable company operates a defined contribution pension scheme. Contributions payable to the charitable company's pension scheme are charged to the Statement of Financial Activities in the period to which they relate. 

continued... 

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East Teignbridge Community Transport Association 

## Notes to the Financial Statements - continued for the Year Ended 31 March 2023 

|**2.**|**OTHER TRADING ACTIVITIES**|||
|---|---|---|---|
|||31.3.23|31.3.22|
|||£|£|
||Fundraising & donations|19,916|22,344|
|**3.**|**INVESTMENT INCOME**|||
|||31.3.23|31.3.22|
|||£|£|
||Deposit account interest|62|3|
|**4.**|**NET INCOME/(EXPENDITURE)**|||
||Net income/(expenditure) is stated after charging/(crediting):|||
|||31.3.23|31.3.22|
|||£|£|
||Independent Examiner's fee|150|150|
||Depreciation - owned assets|38,699|40,225|
||Surplus on disposal of fixed assets|-|(3,000)|



## **5. TRUSTEES' REMUNERATION AND BENEFITS** 

There were no trustees' remuneration or other benefits for the year ended 31 March 2023 nor for the year ended 31 March 2022. 

## **Trustees' expenses** 

There were no  trustees' expenses paid for the year ended 31 March 2023 nor for the year ended 31 March 2022. 

## **6. STAFF COSTS** 

The average monthly number of employees during the year was as follows: 

|Management<br>Office staff<br>Drivers<br>Escort|31.3.23<br><br>1<br>3<br>5<br>1<br>10|31.3.22<br>1<br>2<br>7<br>1|
|---|---|---|
|||11|



No employees received emoluments in excess of £60,000. 

Page 15 

continued... 



East Teignbridge Community Transport Association 

Notes to the Financial Statements - continued for the Year Ended 31 March 2023 

## **7. COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES** 

|**INCOME AND ENDOWMENTS FROM**<br>Donations and legacies<br>**Charitable activities**<br>General<br>Other trading activities<br>Investment income<br>**Total**<br>**EXPENDITURE ON**<br>Raising funds<br>**Charitable activities**<br>General<br>**Total**<br>**NET INCOME**<br>**RECONCILIATION OF FUNDS**<br>Total funds brought forward<br>**TOTAL FUNDS CARRIED FORWARD**<br>**8.**<br>**TANGIBLE FIXED ASSETS**<br>**COST**<br>At 1 April 2022<br>Additions<br>At 31 March 2023<br>**DEPRECIATION**<br>At 1 April 2022<br>Charge for year<br>At 31 March 2023<br>**NET BOOK VALUE**<br>At 31 March 2023<br>At 31 March 2022|Freehold<br>property<br>£<br>139,696<br>-<br>139,696<br>-<br>-<br>-<br>139,696<br>139,696|Scooters<br>£<br>14,284<br>2,125<br>16,409<br>9,246<br>1,433<br>10,679<br>5,730<br>5,038|Unrestricted<br>funds<br>£<br>118,461<br>77,699<br>22,344<br>3<br>218,507<br>126<br>181,043<br>181,169<br>37,338<br>390,039<br>427,377<br>Vehicles<br>Totals<br>£<br>£<br>371,301<br>525,281<br>30,465<br>32,590<br>401,766<br>557,871<br>215,438<br>224,684<br>37,266<br>38,699<br>252,704<br>263,383<br>149,062<br>294,488<br>155,863<br>300,597|
|---|---|---|---|



Page 16 

continued... 



East Teignbridge Community Transport Association 

## Notes to the Financial Statements - continued for the Year Ended 31 March 2023 

|**9.**<br>**DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR**<br>Trade debtors<br>**10.**<br>**CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR**<br>Other creditors<br>**11.**<br>**MOVEMENT IN FUNDS**<br>At 1.4.22<br>£<br>**Unrestricted funds**<br>General fund<br>427,377<br>**TOTAL FUNDS**<br>427,377<br>Net movement in funds, included in the above are as follows:<br>Incoming<br>resources<br>£<br>**Unrestricted funds**<br>General fund<br>175,758<br>**TOTAL FUNDS**<br>175,758<br>**Comparatives for movement in funds**<br>At 1.4.21<br>£<br>**Unrestricted funds**<br>General fund<br>390,039<br>**TOTAL FUNDS**<br>390,039|31.3.23<br>31.3.22<br>£<br>£<br>5,581<br>1,949<br>31.3.23<br>31.3.22<br>£<br>£<br>904<br>600<br>Net<br>movement<br>At<br>in funds<br>31.3.23<br>£<br>£<br>(22,134)<br>405,243<br>(22,134)<br>405,243<br>Resources<br>Movement<br>expended<br>in funds<br>£<br>£<br>(197,892)<br>(22,134)<br>(197,892)<br>(22,134)<br>Net<br>movement<br>At<br>in funds<br>31.3.22<br>£<br>£<br>37,338<br>427,377<br>37,338<br>427,377|
|---|---|



continued... 

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East Teignbridge Community Transport Association 

## Notes to the Financial Statements - continued for the Year Ended 31 March 2023 

## **11. MOVEMENT IN FUNDS - continued** 

Comparative net movement in funds, included in the above are as follows: 

|**Unrestricted funds**<br>General fund<br>**TOTAL FUNDS**|Incoming<br>resources<br>£<br>218,507<br>218,507|Resources<br>Movement<br>expended<br>in funds<br>£<br>£<br>(181,169)<br>37,338<br>(181,169)<br>37,338|
|---|---|---|



## **12. RELATED PARTY DISCLOSURES** 

There were no related party transactions for the year ended 31 March 2023. 

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East Teignbridge Community Transport Association 

## Detailed Statement of Financial Activities for the Year Ended 31 March 2023 

|Detailed Statement of Financial Activities<br>for the Year Ended 31 March 2023|||
|---|---|---|
||31.3.23|31.3.22|
||£|£|
|**INCOME AND ENDOWMENTS**|||
|**Donations and legacies**|||
|Gift aid|14|26,805|
|Grants|71,203|90,883|
|Furlough grant|-|723|
|Other income|-|50|
||71,217|118,461|
|**Other trading activities**|||
|Fundraising & donations|19,916|22,344|
|**Investment income**|||
|Deposit account interest|62|3|
|**Charitable activities**|||
|Fares & hire charges|28,231|33,769|
|Shopmobility income|10,517|5,557|
|School contract income|22,735|25,172|
|Concessionary fare reimburse|2,896|1,758|
|Car forum|20,184|11,443|
||84,563|77,699|
|**Total incoming resources**|175,758|218,507|
|**EXPENDITURE**|||
|**Raising donations and legacies**|||
|Fundraising expenses|198|126|
|**Charitable activities**|||
|Wages|84,616|82,761|
|Pensions|724|586|
|Rent & Rates|2,893|2,320|
|Insurance|2,923|4,670|
|Light and heat|2,278|1,683|
|Telephone|1,301|1,852|
|Postage and stationery|1,540|762|
|Advertising|2,237|1,299|
|Fuel|13,117|10,683|
|Vehicle insurance|10,848|10,001|
|Vehicle maintenance|15,799|12,094|
|Staff travel expenses|218|18|
|Office cleaning|1,194|1,163|
|DBS checks|184|165|
|Hospitality|629|297|
|Carried forward|140,501|130,354|



This page does not form part of the statutory financial statements 

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East Teignbridge Community Transport Association 

## Detailed Statement of Financial Activities for the Year Ended 31 March 2023 

|Detailed Statement of Financial Activities<br>for the Year Ended 31 March 2023|||
|---|---|---|
||31.3.23|31.3.22|
||£|£|
|**Charitable activities**|||
|Brought forward|140,501|130,354|
|Licences, subscriptions & plan|5,514|3,746|
|Other office costs incl repair|9,928|2,863|
|Bank charges|718|534|
|Depn of scooters|1,433|1,259|
|Depn of vehicles|37,266|38,966|
|Loss on sale of tangible fixed assets|-|(3,000)|
||195,360|174,722|
|**Support costs**|||
|**Governance costs**|||
|Independent Examiner's fee|150|150|
|Accountancy and legal fees|2,184|6,171|
||2,334|6,321|
|Total resources expended|197,892|181,169|
|**Net (expenditure)/income**|(22,134)|37,338|



This page does not form part of the statutory financial statements 

Page 20 

