## **SMILE GROUP AGM 2022 : REPORTS PACK** ## **RUTH WILLIAMS, Operational Director and Co-Founder** Well, what a year! Thanks for joining us today and for being such a valuable part of our ongoing growth story at Smile. Our accounts go from 1[st] Sept 2020 – 31[st] August 2021, but we are hoping to bring them a little bit more into line with the tax year, hence why it has been 15 months since our last AGM. I will be concentrating on the last 15 months in my overview. Last year we supported 235 families across Cheshire East and this year so far, we have supported 210 families of which 94 are new to our service. 2021 marked our 10 year anniversary and we were hoping to hold a ball in celebration, however, as COVID was still very much around it has been postposed and so we will celebrate our 10-year anniversary later this year, and hope to see a lot of you on the 30[th] September at Cranage Hall for it. We have developed once again with support from a range of national, regional, and local funders and a growing number of business partnerships. Comic Relief have funded us for an incredible six years and supported us to create the operations director role that I’m in, to ensure that the backbones of the charity are in place, but we do need to ensure the funding is there to continue, and we have a plan to broaden the funding mix to ensure we’re optimising all opportunities. Funding from CRH Charitable Trust (Thank you Peter for attending) who have funded Zoe’s role as a wellbeing practitioner has enabled us to deliver group support and 1-1 services across the South of our patch as well as opening up Nantwich. This has given us our fair share of challenges particularly with venues (as the Children’s Centre was unavailable for a sustained period of time) but we are on the up and starting to see regular families attending. I have been working hard within the corporate world of business networking, which has led to some amazing partnership working, (thank you to those of you who are attending from the business sector). Some of this has been financial which means it helps towards the costs of unrestricted funding, which we all know is difficult at the best of times, but also the relationships of support from being a HR manager, finance team, IT consultant, business growth specialist – being in these networks has given me a much wider team which has enabled me to develop and grow as in my leadership role as well as supporting the organisation and I look forward to continuing these relationships. Funding from the Co-op Community Fund has enabled us to launch a wellbeing walk in Holmes Chapel, which marks an extension of our geographical coverage – and we hope to build on these over the next 12 months. We were thrilled to be chosen as Charity of the Year for Cheshire East Chamber of Commerce. We will be building on the relationships with businesses involved with them as well as some of the strategy work, which Anna will talk about. We also can’t forget the funding from the Lottery who are supporting the Hearts and Minds Partnership – a national collective of PMH charities that Smile is very proud to be part of – Natalie will say a bit more about this) as well as recent secured funding for our group delivery. Our team has grown from the 5 members of staff to now include Louise – our Community Fundraiser 3 days a week, who is working hard on the ground to maximise relationships and host events to secure ongoing funds. We have finally outsourced some hours to admin support which is already proving invaluable to the ever-growing team. We have said goodbye to some key members of the team, from Zoe to counsellors and Volunteers as well as trustees, we wish them all well and thank them for being part of the journey and look forward to our new chapter with new people. We’re in the process of recruiting a new Wellbeing Practitioner and a host of volunteers to support the ongoing resourcing of our services, as well as offer valuable career routes to parents who have benefited from our support. We look forward to seeing what the rest of the year brings with the intention of scoping and launching a new dads’ service, as well as continuing our efforts to maintain responsible growth. ## **ANNA MADDOX, Chair of Smile Group Trustees** Looking ahead, I am excited about the year ahead. As we move into Smile’s 12[th] year we continue to evolve, grow and flourish as an organisation. But before I talk about the future, I would like to thank our two wonderful Trustees who are stepping down today. They have been instrumental in getting Smile Group to where we are today. Jo Cunningham has been a Trustee from the start providing fabulous supportive challenge and strategic thinking. Jo Cairns’ HR expertise enabled us to move to our current model of direct employment for our staff team which was a step change for how we operate. I want to thank them both for their contribution and wish them all the best In 2022/23 we aim to continue with the progression of the charity as we continue to move on from COVID and really launch the next decade of Smile Group. Our focus operationally remains the working on the output of the first Strategic Planning day that we had in September 2021, when staff and trustees came together with the support of Craig Poppleton to think about our priorities. We are immensely grateful to Comic Relief for recognising the need to fund infrastructure as well as projects. Not only do they fund Ruth’s role at the moment, but they have given us the money to invest in a customer relationship management tool (CRM). This sounds very dull, but it will enable us to collect the data to give us even better understanding of who we support and exactly when and how we support them. In turn this will enable us to provide better services and make the most of how we tell the world about what we do. Which in turn will enable us to support more people and secure more funding to do so. With this information we will be working with P3OD who are supporting us to develop our strategy for the next 3-5 years. More thanks are due to Pamela and Marc for this work. From a board perspective, we are aiming to not only replace the skills gaps left by the two Jos, but to build on these. Following a review of Board skills we have identified 4 new potential trustees who give us skills in scaling business, the perspective of fathers and partners in becoming new parents. But more on these people later. All this is on top of the day to day work of running our 4 groups, counselling service, monthly family support, weekly walks, leading the Hearts and Minds project while delivering a safe service which makes a huge difference to new parents across Cheshire East. ## **NATALIE NUTTALL, Smile Group Director and Co-founder, Hearts & Minds Partnership Lead** A brief summary of Smile’s role in the context of The Hearts & Minds Partnership; The Hearts & Minds Partnership is a collective of three perinatal mental health charities; Smile Group (North West), Bluebell Care (South West) and Acacia Family Support (Midlands) The Partnership combines 30+ years of collective experience of growing and sustaining a voluntary & community sector service in the perinatal mental health sector & is supported by The National Lottery Community Fund over a 3-year programme Our aim is to connect, support and celebrate the grassroots PMH community across England The three workstreams include: - The creation of an interactive online map of VCS support for parents and healthcare professionals - The development of trusted spaces to share learning & best practice. We are hosting a national meet-up in Birmingham in September to bring the sector together - The development of a modular-based training programme to meet the practical and holistic needs of emerging and established VCS services ## **TREASURERS REPORT : For the period ending 31st August 2021** ## Financial Report contents - Income - Expenditure - Statement of financial activities 2021 - Balance sheet - Balance sheet activity 2021 ## Statement of Financial Activities - Income - Total income for the year ended 31st August 2021 was £190,271 (2020 - £99,313). A 92% increase on 2020 income - Within the total income , further restricted funding of £41,180 was received from Comic Relief , £87,477 was received from Lottery Partnership and other grants of £40,709(Details are shown on page 8 of the Year end accounts). - The balance of the charity’s income was £20,905 (2020 - £3,951 ,a substantial increase due to fund raising) from donations and fundraising £14,620 and £6,285 from NHS Cheshire East ( 2020 £3,750). ## Statement of Financial Activities – Expenditure - Expenditure for the year was £132,68 (2020 - £56,268) £120,711 restricted expenditure and £11,557 Unrestricted, the majority of this was spent on core running costs. - Two directors became employees July 2020, expenditure for these directors was £57,827 ( 2020 - £22,976). - Wages and Salaries £25,549 (2020- £22,197 Volunteers , these volunteers became employees in July 2020). - Promotion costs and equipment expenses of £29,656 (2020 £7,065) ## Balance sheet activities - Cash at bank as at 31st August £131,390 , £38,027 unrestricted and £93,363 restricted ( 2020 - £74,873 ) - Creditors falling due in one year were £1,598 , mainly PAYE and pension contribution £958 - The resulting surplus for the year was £58,003 (2020 - £42,865). Reserves of the charity as at 31 August 2021 were £130,867 (2020 - £72,864). The general reserve (unrestricted) increased by £9,348 to £39,102, strengthening the charity’s financial position moving forward. FOII M YEAft ENDED 11 AIMIiIST I#1 2Q20 1.07S 74.ln 131465 74.073 PAYE ¥&Y 11,5791 *.iQ2 91.76$ .754 4J.110 F¥*d alth• Cho￿ f••• p4• n 1>),887 # **SMILE GROUP CIO : FINANCIAL STATEMENTS AND TRUSTEES REPORT** SMILE GROUP CIO FINANCIAL STATEMENTS AND TRUSTEES REPORT FOR THE YEAR ENDED 31 AUGUST 2021 8MILE GROUP CIO COMMITTEE REPORT AND ACCOUNTS FOR THE YEAR ENDED 31 AUGUST 2021 Commlttow R¢port: Th¢ TruslBes submll Ihglr mport and accounts for tha year ondgd 31 Augu¥l 2021, Organlgatlonal Infomiatlon Tru8tees: M8 Joannè Cunnlngham Ms Ann8 Maddox s Tania Stanway M8 Joanns Cairns Ms Juslln& Garner MS Shirloyanne Henny M8 Bovedey Gotsdwln Prln¢lpal Offlc•', 207 Peter Stre81 Macclaslleld SK118ES Dlr¢¢tor8'. Ruth William8 Natall8 Nultall It)depgndgnt Examlhor: Afford Bond 31 WalllDglon Road Mantwbh he8hSro CW5 7ED charlty Numbor: 1168751 Company Numbor: CE008542 Page 1 SMILE GROUP CIO COMMITTEE REPORT AND A¢¢OUNTS FOR THE YEAR ENDED 31 AUGUST 2021 stru¢luro, Govornanoo and Managèmant., Contstitutlon: Smllo Group w88 wlsl8rad as a Charllablè Incorporal&d Organisalbn (CIO) on 12 Auuusl 2016 os 8uc¢e$sor to Thè SmS10 Gloup. Orggnlsatlonal structure.. The charlly Is governed by a board of truslees, elected al the aThnuAI genergl meeilng. The IN8te8¥ are volunleers who gre not pBld for their wod(. Tha Iwstees brlng a rang6 of relevant expert16e lo the OTganlzaUon. Decl¥lon maklng: The board of Irus189s regularly lo make declslons about tho charfly 8nd r8Vi8w th¥ ¢hartly plang. The board 18 also rpsponslblg for k)ng leim flnanclal mld 8lral6gic plannlng and forlhè gov&manco of the chorFty. The ¢ommlll88 d818gal88 operallonal ra8pon$ibillly lo the directors. Th8 dlr8clors r88pon8Ible for en8Urtng that the charity dellvers seNces in accoidanco wtth th& charllgble objects and m1s81on slaiomtrnl. that key perfom7ance kndicalors arn mst. The TT6asLwer lakes re8pon&ibilily for overseeing account r¢¢onclllallon and reports d5r8clly to tha commlllee on th& acwints and b￿dg￿lary mallw8. Rl$k manauèm•nt: Thè board of tNst6è8 conduet 8n annual rwlew of the major rl8ks lo whSch tho charity 18 expos8d. and 8y818ms and pro¢eduro8 have b&8n è8labll8hèd to mitigate any r15ks thè charity fac9$. Inl¢m81 eontrol sks are mlligaled by the ImplgmenlaliDn of procedures for aulhori8alion ol all Iranaadtolls and projeGI$. and procedures are in plaee to ènsuTe compKance with health and Safely of volunteers, SQNl¢e u8er8 and vlsilors lo the serv￿e. Policy and Procadures are revlewed annually lo ensure that thoy ¢onllnu8 to moal $lattJlory and seTrvlce requir8me#l$. Objectives and ActivltleB Obleol8 of the Charlly 1. To PTovide rellef lo tho89 8lh¢led by perlnal81 mgnlal Illn¢s$. and Ihelr lamlllgs an(1 Irlends, by means ol support. advlco and 8ervices complementary lo tho$e provlded by siatulory servK8& 2. To advance th6 educallon of the public Sn m?Ilers rolallng lo peTlnalal mental Illnes$. 3. To advanGe tha health and eduoatlon of the publlc, and In partlcular new PBrenls, by provldlng support, ￿jv￿a and knformallon about parenthood. Pgge 2 SMILE GROUP CIO COMMITTEE REPORT AND ACCOUNT8 FOR THE YEAR ENOED 31 AUGUST 2021 W& have referred lo lh& uu￿ance conlaln8d h the ChaFSly Commlssion's goneral gtsldah¢& on publlc banèftt when revlewlng our and oblectlv88 and in plannlng ourfulure actiV4tle8. The board of Iru81898 ¢0118Sdor how planned aclfvlllo9 will conlribulg lo tho alms and objectives they have sel. Our 8&rvice8 Smile Group provlde8 peer support for fainilies affeded by Perlnatal Menlal Illn&sg within Cheshlre East. vla Peer Supporl GroupB, 121 home vlsll, coun8èllng, wallbelng w8lk8, vlrtual support a$ wall as Soolal edia. They complement other slatulory saNlces and wovk In collaborativts approach. Smll¢ Group are part of a pgrtnershlp ¢alled Hear1$ & MlrKI8 Partngr8hip whlch18 funded by The Ngllonal Lollary ov8r B &yaar perS(MJ. The fundlng oomes Into Smile vla Bluebell who act a8 the lead partngr. Thls fundlng is to bè used for IhI8 prolacl, salary co$t8, overheads and core costs ralaled lo the nallonal partner81)Ip pr()jecl. Thè partnorship Is wlh two other grass roots perlnatal monlal lieallh charities.. Acacla In Ihg Mtdl8nd8 and Bluebell in Brfslol and Dovon. A memorandum ol undeiBtanding has been devoloped for the partTrer5hlp by Veale Wasbroughvlzard and the prolecl wa8 launched in July 2020. The alm of Ihg parlner8hlp 18 10 8hw8 praclltto and strenulhon, ￿nnect and support the grass fools pe￿natal monlal health sector acrtsss England. Flnanclal revl Total Sncom6 foi th8 y¢ar gnded 31 Augusl 2021 was £190,271 {2020- £99.313}. Fuilh¢r lundlng of £41,180 was recelved from Com1¢ Rellef and other grants of £128,186. 08lai18 are shown on pag8 8 ofthls report. Th8 balknce of ¢h&rlly'8 In¢tsm& was £20,90612020- £7,701) from donalk)n$ and fundralslng. EX￿nditur& for thè yèar wa8 £132,26812020- W,4481, the malorily oflhl8 £129,2811£52,1281 was apant on ￿Te runnlng costs. Th3 resulting surplus for the year was £58.00312020- £42,885). R888rve8 of thè Bharily al 31 August 2021 were £130,867 (2020 . £72,864). Th8 ueneral r8s8rve lunre8lricledl incfea88d by £9,348 10 £39,102 slranglhenlng the ¢harlly'8 flnan¢lal posStlon movlng forward. Thb report was 8pprwed by the IN)ard of Iru$1¢98 ¢)n 15 March 2022 and 81gned on thelr b@h￿f. Anna Maddox Chalr P&ge 3 SMILE GROUP CIO COMMITTEE REPORT AND ACCOUNTS FOR THE YEAR ENDED 31 AUGUST 2021 INDEPENDENT EXAMINER'S REPORT TO THE TRUSTEES OF SMILE GROUP I rèport lo Ihe charllylrijgtees on my examlnallon ollh&a¢¢ounls of thè ¢harflyforth¢ year endod 31 August 2021, whlGh are sel o¢Jl on page 5 to 11. £lbllltte8 É*nd b88 solr¥ A$ thè charity's tru81ees, you 8r6 respor￿1b1tt for th8 PIBparallon of lh& 8uounts tn awordanca wllh thè requlrem6nls of tho Charille8 A¢1 2011 flh8 Act￿. I report in resp￿1 ol my examlnallon of the charl1￿$ accoun19 carrled out under 8ection 145 of tho Act and In carrylng out my examlnallon. I have followed all tho 8ppknble Dlrecfion8 given by Charlly Commi8slon und8r section 145IS>lbl of the knt, dent g amlnw's slalemenl I have Completed my examlnall