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2022-12-31-accounts

REGISTERED CHARITY NUMBER: 1168737

REPORT OF THE TRUSTEES AND

UNAUDITED FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 DECEMBER 2022

FOR

DOVER OUTREACH CENTRE

SHPD Accountants 10 Littlebourne Road Maidstone Kent ME14 5QP

DOVER OUTREACH CENTRE

CONTENTS OF THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 DECEMBER 2022

Page
Chairman's Report 1
Report of the Trustees 2 to 3
Statement of Trustees' Responsibilities 4
Independent Examiner's Report 5
Statement of Financial Activities 6
Balance Sheet 7
Cash Flow Statement 8
Notes to the Cash Flow Statement 9
Notes to the Financial Statements 10 to 15
Detailed Statement of Financial Activities 16 to 17

DOVER OUTREACH CENTRE

CHAIRMAN'S REPORT FOR THE YEAR ENDED 31 DECEMBER 2022

The Chairman's report follows the final page of these financial statements.

Page 1

DOVER OUTREACH CENTRE

REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 DECEMBER 2022

The trustees present their report with the financial statements of the charity for the year ended 31 December 2022. The trustees have adopted the provisions of Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019).

OBJECTIVES AND ACTIVITIES

Objectives and aims

To promote social inclusion for the public benefit by preventing people from becoming socially excluded, relieving the needs of those people who are socially excluded and assisting them to integrate into society.

Please refer to the Chairman's report for a summary of the main activities undertaken in the year.

We confirm that the trustees have had regard to the Charity Commission's guidance on public benefit.

ACHIEVEMENT AND PERFORMANCE

Please refer to the Chairman's report for a summary of the main achievements of the charity in the year.

FINANCIAL REVIEW

Principal funding sources

For details of the charity's principal funding sources, please refer to the Chairman's report following these financial statements.

Reserves policy

The charity's policy is to maintain a reserves level equivalent to at least 6 months of operational expenditure.

FUTURE PLANS

Although we are comfortable that we have the resources to properly manage all of our activities, and those that are coming on stream in 2023, we believe it is right that in 2023 and perhaps early 2024, we take a pause to consolidate and improve further our operational procedures so we can best service all the current projects in hand.

STRUCTURE, GOVERNANCE AND MANAGEMENT

Governing document

The charity is controlled by its governing document, a deed of trust and constitutes an unincorporated charity.

Recruitment and appointment of new trustees

New trustees are appointed by the existing trustees.

Nominees are asked to prepare a statement of why they want to join the trustee board and what they feel they have to offer it. This is shared with existing trustees for discussion.

Organisational structure

For the charity's organisational structure, please refer to the Chairman's report following these financial statements.

Decision making

The board of trustees takes responsibility for making decisions for the charity.

Induction and training of new trustees

Induction is by meeting with the chair of trustees to receive an overview of the charity, attending trustee meetings, and they are encouraged to read the Charity Commission's guidance on what is involved in being a trustee.

Key management remuneration

For details of the charity's key management remuneration, please refer to the Chairman's report following these financial statements.

Risk management

The trustees have a duty to identify and review the risks to which the charity is exposed and to ensure appropriate controls are in place to provide reasonable assurance against fraud and error.

REFERENCE AND ADMINISTRATIVE DETAILS

Registered Charity number 1168737

Principal address

Victory House 168 Snargate Street Dover Kent CT17 9BZ

Page 2

DOVER OUTREACH CEIURE REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 DECEMBER 2022 Trust8•s J S ShilliNJ P H WalLxe J Jowètt S Sheffiekl lreSKJ￿d 30.9.20221 G May Iresigned 22.9.20231 J E Donahjson {app￿￿ted 11.3.20231 J G Prysa lappoinled 11.3.20231 R A Jones (appointed 9.6.20221 A Boxall lapwnted 9.6.20231 Independ•nt Examln•r Peter Acoll FCCA SHPD Accountants 10 Littleboume Ro•J Maidslone Kent ME14 5QP Approved by orderolthe board olbL￿tea5 on 22 S•pteml)er 2023 antl swJn8d ts b•hatt by.. J<£L J S Shllliro- Tru8ts• Pag8 3

DOVER OUTREACH CENTRE

STATEMENT OF TRUSTEES' RESPONSIBILITIES FOR THE YEAR ENDED 31 DECEMBER 2022

The trustees are responsible for preparing the Annual Report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).

The law applicable to charities in England and Wales, the Charities Act 2011, Charity (Accounts and Reports) Regulations 2008 and the provisions of the trust deed requires the trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charity and of the incoming resources and application of resources, including the income and expenditure, of the charity for that period. In preparing those financial statements, the trustees are required to

The trustees are responsible for keeping proper accounting records which disclose with reasonable accuracy at any time the financial position of the charity and to enable them to ensure that the financial statements comply with the Charities Act 2011, the Charity (Accounts and Reports) Regulations 2008 and the provisions of the trust deed. They are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

The trustees are responsible for the maintenance and integrity of the charity and financial information included on the charity's website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions.

Page 4

INDEPENDENT EXAMINER'S REPORT TO THE TRUSTEES OF DOVER OUTREACH CENTRE

Independent examiner's report to the trustees of Dover Outreach Centre

I report to the charity trustees on my examination of the accounts of Dover Outreach Centre (the Trust) for the year ended 31 December 2022.

Responsibilities and basis of report

As the charity trustees of the Trust you are responsible for the preparation of the accounts in accordance with the requirements of the Charities Act 2011 ('the Act').

I report in respect of my examination of the Trust's accounts carried out under Section 145 of the Act and in carrying out my examination I have followed all applicable Directions given by the Charity Commission under Section 145(5)(b) of the Act.

Independent examiner's statement

Since your charity's gross income exceeded £250,000 your examiner must be a member of a listed body. I can confirm that I am qualified to undertake the examination because I am a member of the Association of Chartered Certified Accountants, which is one of the listed bodies.

I have completed my examination. I confirm that no material matters have come to my attention in connection with the examination giving me cause to believe that in any material respect:

  1. accounting records were not kept in respect of the Trust as required by Section 130 of the Act; or

  2. the accounts do not accord with those records; or

  3. the accounts do not comply with the applicable requirements concerning the form and content of accounts set out in the Charities (Accounts and Reports) Regulations 2008 other than any requirement that the accounts give a true and fair view which is not a matter considered as part of an independent examination.

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached.

P e t er A co tt FCCA

SHPD Accountants 10 Littlebourne Road Maidstone Kent ME14 5QP

22 September 2023

Page 5

DOVER OUTREACH CENTRE

STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 31 DECEMBER 2022

2022
Winter
Unrestricted
Night
Total
fund
Accommodation
Shelter
funds
Notes
£
£
£
£
INCOME AND ENDOWMENTS
FROM
Donations and legacies
2
294,631
180,804
17,128
492,563
Investment income
3
-
199,146
-
199,146
Total
294,631
379,950
17,128
691,709
EXPENDITURE ON
Charitable activities
4
Core fund activities
208,056
244,247
55,858
508,161
Oban House
-
11,728
-
11,728
Suffolk House
-
8,556
-
8,556
Other
62,772
-
-
62,772
Total
270,828
264,531
55,858
591,217
NET INCOME/(EXPENDITURE)
23,803
115,419
(38,730)
100,492
Transfers between funds
12
(8,000)
-
8,000
-
Net movement in funds
15,803
115,419
(30,730)
100,492
RECONCILIATION OF FUNDS
Total funds brought forward
6,684
25,849
38,927
71,460
TOTAL FUNDS CARRIED
FORWARD
22,487
141,268
8,197
171,952
2021
Total
funds
£
159,955
86,259
246,214
234,586
-
-
-
234,586
11,628
-
11,628
59,832
71,460

The notes form part of these financial statements

Page 6

DOVER OUTREACH CENTrE BALANCE SHEEY 31 DECEMBER 2022 2022 2021 Winter Noht Shertar Total fvnds fun Totsl fund5 FIXED ASSErs Inv8slm6nts CURRENT As$￿s Debtors Cash al bank 10 13,000 132.268 29.861 13,000 170,326 13.000 59,538 8.197 29.861 145.268 8.197 183.326 72.538 cRED￿oR5 Amoun15 falliNd due Iwihin year (7.3761 111,3781 11,0801 NET CURRENT ASSETS 22M85 141,268 8,197 171.950 71,458 TOTAL AS$Efs LE88 CURRENT LIABILITIES 22A87 8,197 171,962 71.460 NET ASSETS 22A87 141.268 8.197 171,gS2 71.4eo FVNDS 12 Unr8slricted fund8 Reslrlc1ed funds 22.487 149,465 64.776 TOTAL FUNDS 171,952 71.460 The financk91 stat•rn8nl$ %wre approv•J ty th• ol Tnoloe5 and •uttThtsed fe< wJ¢ cm 22 Sep￿rn￿er 2023 and wtre S￿ned on ils b&half by.. J£SL￿'l J S Shillir*J- TN$t89 P H W￿L9C￿- Trustee Pa9e 7

DOVER OUTREACH CENTRE

CASH FLOW STATEMENT FOR THE YEAR ENDED 31 DECEMBER 2022

Notes
Cash flows from operating activities
Cash generated from operations
1
Net cash provided by/(used in) operating activities
Change in cash and cash equivalents in the
reporting period
Cash and cash equivalents at the beginning of
the reporting period
Cash and cash equivalents at the end of the
reporting period
2022
£
110,788
110,788
110,788
59,538
170,326
2021
£
(294)
(294)
(294)
59,832
59,538

The notes form part of these financial statements

Page 8

DOVER OUTREACH CENTRE

NOTES TO THE CASH FLOW STATEMENT FOR THE YEAR ENDED 31 DECEMBER 2022

1. RECONCILIATION OF NET INCOME TO NET CASH FLOW FROM OPERATING ACTIVITIES

2022
£
Net income for the reporting period (as per the Statement of Financial
Activities)
100,492
Adjustments for:
Increase in debtors
-
Increase in creditors
10,296
Net cash provided by/(used in) operations
110,788
ANALYSIS OF CHANGES IN NET FUNDS
At 1.1.22
Cash flow
At
£
£
Net cash
Cash at bank
59,538
110,788
59,538
110,788
Total
59,538
110,788
2021
£
11,628
(13,000)
1,078
(294)
31.12.22
£
170,326
170,326
170,326

2. ANALYSIS OF CHANGES IN NET FUNDS

The notes form part of these financial statements

Page 9

DOVER OUTREACH CENTRE

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 DECEMBER 2022

1. ACCOUNTING POLICIES

Basis of preparing the financial statements

The financial statements of the charity, which is a public benefit entity under FRS 102, have been prepared in accordance with the Charities SORP (FRS 102) 'Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019)', Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland' and the Charities Act 2011. The financial statements have been prepared under the historical cost convention, with the exception of investments which are included at market value.

Income

All income is recognised in the Statement of Financial Activities once the charity has entitlement to the funds, it is probable that the income will be received and the amount can be measured reliably.

Expenditure

Liabilities are recognised as expenditure as soon as there is a legal or constructive obligation committing the charity to that expenditure, it is probable that a transfer of economic benefits will be required in settlement and the amount of the obligation can be measured reliably. Expenditure is accounted for on an accruals basis and has been classified under headings that aggregate all cost related to the category. Where costs cannot be directly attributed to particular headings they have been allocated to activities on a basis consistent with the use of resources.

Taxation

The charity is exempt from tax on its charitable activities.

Fund accounting

Unrestricted funds can be used in accordance with the charitable objectives at the discretion of the trustees.

Restricted funds can only be used for particular restricted purposes within the objects of the charity. Restrictions arise when specified by the donor or when funds are raised for particular restricted purposes.

Further explanation of the nature and purpose of each fund is included in the notes to the financial statements.

2.

DONATIONS AND LEGACIES

Donations
Grants
COVID/Furlough income
Sundry receipts
2022
£
42,573
448,954
-
1,036
492,563
2021
£
48,105
100,495
11,355
-
159,955

Page 10

continued...

DOVER OUTREACH CENTRE

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 DECEMBER 2022

2. DONATIONS AND LEGACIES - continued

Grants received, included in the above, are as follows:

Arnold Clark Auto
Dover District Council
Hope Into Action
Homeless Link
Charities Trust
Age UK South
SEK Wellbeing Fund
Dover Town Council
Kent Community Foundation
Spacehive Limited
Jowett
Quinn Estates
DLUHC
Ellen Gertrude Sneller Small
The Philip and Connie Phillips Foundation
Help the Homeless
Rotary
INVESTMENT INCOME
Rents received (VH)
Rents received (OH & SH)
CHARITABLE ACTIVITIES COSTS
Core fund activities
Oban House
Suffolk House
Direct

Costs
£
483,503
2,228
8,556
494,287
2022
£
-
205,836
-
-
10,000
1,000
9,998
4,550
5,000
19,334
9,000
2,500
155,465
6,273
9,998
5,000
5,000
448,954
2022
£
171,094
28,052
199,146
Support
costs (see
note 5)
£
24,658
9,500
-
34,158
2021
£
1,000
68,995
500
30,000
-
-
-
-
-
-
-
-
-
-
-
-
-
100,495
2021
£
86,259
-
86,259
Totals
£
508,161
11,728
8,556
528,445

3.

4. CHARITABLE ACTIVITIES COSTS

Page 11

continued...

DOVER OUTREACH CENTRE

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 DECEMBER 2022

5. SUPPORT COSTS

Information
Governance
Finance
technology
costs
£
£
£
Core fund activities
199
5,860
18,599
Oban House
-
-
9,500
199
5,860
28,099
Totals
£
24,658
9,500
34,158

6. TRUSTEES' REMUNERATION AND BENEFITS

There were no trustees' remuneration or other benefits for the year ended 31 December 2022 nor for the year ended 31 December 2021.

Trustees' expenses

There were no trustees' expenses paid for the year ended 31 December 2022 nor for the year ended 31 December 2021.

7. STAFF COSTS

Wages and salaries
The average monthly number of employees during the year was as follows:
All employees
2022
£
174,001
174,001
2022
10
2021
£
77,928
77,928
2021
6

No employees received emoluments in excess of £60,000.

8.

COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES

Unrestricted
fund
Accommodation
£
£
INCOME AND ENDOWMENTS FROM
Donations and legacies
46,541
13,130
Investment income
-
86,259
Total
46,541
99,389
EXPENDITURE ON
Charitable activities
Core fund activities
56,866
88,538
NET INCOME/(EXPENDITURE)
(10,325)
10,851
Transfers between funds
(4,794)
685
Net movement in funds
(15,119)
11,536
RECONCILIATION OF FUNDS
Total funds brought forward
21,803
14,313
TOTAL FUNDS CARRIED FORWARD
6,684
25,849
Winter
Night
Shelter
£
100,284
-
100,284
89,182
11,102
4,109
15,211
23,716
38,927
Total
funds
£
159,955
86,259
246,214
234,586
11,628
-
11,628
59,832
71,460

Page 12

continued...

DOVER OUTREACH CENTRE

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 DECEMBER 2022

9. FIXED ASSET INVESTMENTS

9. FIXED ASSET INVESTMENTS
Shares in
group
undertakings
£
MARKET VALUE
At 1 January 2022 and 31 December 2022 2
NET BOOK VALUE
At 31 December 2022 2
At 31 December 2021 2
There were no investment assets outside the UK.
10. DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
2022 2021
£ £
Prepayments 13,000 13,000
11. CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
2022 2021
£ £
Trade creditors 6,555 -
Taxation and social security 3,019 478
Other creditors 1,802 602
11,376 1,080
12. MOVEMENT IN FUNDS
Net Transfers
movement between At
At 1.1.22 in funds funds 31.12.22
£ £ £ £
Unrestricted funds
General fund 6,684 23,803 (8,000) 22,487
Restricted funds
Accommodation 25,849 115,419 - 141,268
Winter Night Shelter 38,927 (38,730) 8,000 8,197
64,776 76,689 8,000 149,465
TOTAL FUNDS 71,460 100,492 - 171,952
Net movement in funds, included in the above are as follows:
Incoming Resources Movement
resources expended in funds
£ £ £
Unrestricted funds
General fund 294,631 (270,828) 23,803
Restricted funds
Accommodation 379,950 (264,531) 115,419
Winter Night Shelter 17,128 (55,858) (38,730)
397,078 (320,389) 76,689
TOTAL FUNDS 691,709 (591,217) 100,492

Page 13

continued...

DOVER OUTREACH CENTRE

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 DECEMBER 2022

12. MOVEMENT IN FUNDS - continued

Comparatives for movement in funds

Net Transfers
movement between At
At 1.1.21 in funds funds 31.12.21
£ £ £ £
Unrestricted funds
General fund 21,803 (10,325) (4,794) 6,684
Restricted funds
Accommodation 14,313 10,851 685 25,849
Winter Night Shelter 23,716 11,102 4,109 38,927
38,029 21,953 4,794 64,776
TOTAL FUNDS 59,832 11,628 - 71,460

Comparative net movement in funds, included in the above are as follows:

Incoming Resources Movement
resources expended in funds
£ £ £
Unrestricted funds
General fund 46,541 (56,866) (10,325)
Restricted funds
Accommodation 99,389 (88,538) 10,851
Winter Night Shelter 100,284 (89,182) 11,102
199,673 (177,720) 21,953
TOTAL FUNDS 246,214 (234,586) 11,628

A current year 12 months and prior year 12 months combined position is as follows:

Unrestricted funds
General fund
Restricted funds
Accommodation
Winter Night Shelter
TOTAL FUNDS
Net
movement
At 1.1.21
in funds
£
£
21,803
13,478
14,313
126,270
23,716
(27,628)
38,029
98,642
59,832
112,120
Transfers
between
At
funds
31.12.22
£
£
(12,794)
22,487
685
141,268
12,109
8,197
12,794
149,465
-
171,952
Transfers
between
At
funds
31.12.22
£
£
(12,794)
22,487
685
141,268
12,109
8,197
12,794
149,465
-
171,952
149,465
171,952

Page 14

continued...

DOVER OUTREACH CENTRE

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 DECEMBER 2022

12. MOVEMENT IN FUNDS - continued

A current year 12 months and prior year 12 months combined net movement in funds, included in the above are as follows:

Unrestricted funds
General fund
Restricted funds
Accommodation
Winter Night Shelter
TOTAL FUNDS
Incoming
Resources
Movement
resources
expended
in funds
£
£
£
341,172
(327,694)
13,478
479,339
(353,069)
126,270
117,412
(145,040)
(27,628)
596,751
(498,109)
98,642
937,923
(825,803)
112,120
Incoming
Resources
Movement
resources
expended
in funds
£
£
£
341,172
(327,694)
13,478
479,339
(353,069)
126,270
117,412
(145,040)
(27,628)
596,751
(498,109)
98,642
937,923
(825,803)
112,120
98,642
112,120

13. RELATED PARTY DISCLOSURES

Sunrise Cafe (Dover) Ltd

A subsidiary of the charity.

During the year £3,390 was charged to Sunrise Cafe (Dover) Ltd regarding rent and utilities.

14. ADOPTION OF FRS102

The charity's accounts for this reporting period have been prepared in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102).

Prior to this reporting period, the charity prepared accounts on a receipts and payments basis. The prior year figures in this report have been adjusted to follow FRS 102. These adjustments have resulted in a total funds balance of £71,460 (previously reported as £59,538 when prepared under the receipts and payments basis).

Page 15

DOVER OUTREACH CENTRE

DETAILED STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 31 DECEMBER 2022

INCOME AND ENDOWMENTS
Donations and legacies
Donations
Grants
COVID/Furlough income
Sundry receipts
Investment income
Rents received (VH)
Rents received (OH & SH)
Total incoming resources
EXPENDITURE
Charitable activities
Wages, NI & pension
Rent, rates and water
Insurance
Sundries
General expenses
Gifts and donations
Accommodation costs
Move on costs
Minor equipment
Food
Drop-in centre supplies
Other costs
CEO services
Centre manager's services
Drop-in centre manager's services
Other subcontracted labour
Property repairs
Other
Subsidiary donations - Sunrise Cafe
Support costs
Finance
Bank charges
Information technology
Repairs and renewals
Governance costs
Accountancy fees
Legal and professional fees
2022
£
42,573
448,954
-
1,036
492,563
171,094
28,052
199,146
691,709
174,001
101,224
6,736
3,718
1,733
-
1,300
9,855
15,354
7,320
6,834
5,361
18,165
11,894
1,196
12,151
117,445
494,287
62,772
199
5,860
1,800
26,299
28,099
2021
£
48,105
100,495
11,355
-
159,955
86,259
-
86,259
246,214
77,928
59,090
3,645
3,304
5,944
4,918
29,217
17,378
1,466
4,799
-
-
-
-
-
-
22,817
230,506
-
-
-
480
3,600
4,080

This page does not form part of the statutory financial statements

Page 16

DOVER OUTREACH CENTRE

DETAILED STATEMENT OF FINANCIAL ACTIVITIES
FOR THE YEAR ENDED 31 DECEMBER 2022
Total resources expended
Net income
2022
£
591,217
100,492
2021
£
234,586
11,628

This page does not form part of the statutory financial statements

Page 17

The Dover Outreach Centre

Chairman’s Report 2022

The past year is one that has seen quite a few changes for Dover Outreach Centre (DOC). We have expanded our housing portfolio allowing us a range of accommodation options, took on two special roles in the town, and we continue to look for projects that fit with our ethos.

Sunrise Cafe

Our cafe did well throughout the year, and we had employed 5 members of staff by the end of 2022. Additional support is undertaken by a rota of willing and invaluable volunteers. We provide a number of free and discounted meals every day in line with our “pay what you can afford” model, and our regular clients have a tab so that we can keep track of what they are spending – this is reclaimed from them when their benefits come in. Meals are prepared with purchased and supermarket surplus food. This year we started offering an external catering service and have become the preferred provider for several organisations, including Dover Harbour Board and Dover Town Council. This has proved to be an important revenue stream for the Cafe.

Ukrainian Reception Centre and Warm Hub

In March, DOC became the Ukrainian Reception Centre for the town. Funding was received from DDC, and we ran 24 hours a day, employing staff to cover the welcome desk. Although most Ukrainian refugees were able to go straight to host families, a number needed help and called in when necessary. We extended this offering by running Ukrainian support meetings (for Ukrainians settling in the Dover area) every Thursday afternoon at the Sunrise Cafe. Refreshments were provided, and it offered an opportunity to seek support, welfare assistance and advice. Towards the end of the year, it was clear that local residents would need support during the cost-ofliving crisis, and again with the financial help of DDC, we extended the Sunrise Cafe’s opening hours to offer a warm hub. One member of staff became full time to cover these hours and the financial support allowed us to continue our pay what you can afford model.

Outreach Centre

The Centre continues to work with a range of individuals, including locals, regional and national clients along with foreign nationals from the EU and beyond, and numbers range from 3 to 23 people a week. We have supported wherever we can, helped many into accommodation and moved some home to other parts of the UK, and repatriated others to their home nations. Our Centre manager offers consistency to the centre, and she works with a mix of staff and volunteers. We engaged a new empowerment worker early in the year, and in addition to supporting our clients in accommodation, he meets with churches and local groups to help develop support networks. Collaboration with the local authority and other agencies continues to be important to us and runs smoothly. The table below shows the outcomes for the clients we worked with in 2022.

18

Dover Outreach Centre Victory House, 168 Snargate Street, Dover, CT17 9BZ Charity Reg No.1168737 www.doveroutreachcentre.org Tel: 01304 339022

Victory House supported accommodation

We had a good year where we were able to provide an adequate amount of support to our residents. We officially became supported accommodation, and as a result, a higher level of housing benefit is paid directly to us for each resident. In 2022, we saw eleven residents move on. Four went into move on accommodation, 2 into council property, 3 into private rented accommodation, 1 into a nursing home and 1 into other supported accommodation. We hope to be able to increase these numbers year on year. Our Support Worker made the decision to leave DOC at the end of the year but we were able to recruit a replacement to start in early 2023. Our franchise with Hope into Action did not progress as we had hoped, as we found it difficult to secure an appropriate property in Dover. At the end of the year we started trustee discussions on ending the franchise.

Oban House

The Home Group organisation owns two large residential properties in Dover, and we initiated discussions with them to explore the option of taking on one of them, Oban House, on a long term lease. The lease was signed in June and the ten bedsits were fully refurbished and ready for occupation by 1[st] August 2022. We moved in tenants who had lower support needs than those at Victory House, and it serves as a good “move on” property when Victory House tenants are ready.

Suffolk House, our new base for the Winter Night shelter

In the third quarter of the year, we approached Home Group again about taking on a lease for the second of their properties, Suffolk House. The property is on the main road through Dover and offers ten bedrooms and a self-contained flat in the basement. It required substantial refurbishment, and costs for that, as well as for operating the night shelter, were secured by a grant from the Ministry of Housing, Communities and Local Government. We employed a Service Manager who lives in the flat, and we got the property ready for operation as a night shelter by December 4[th] . Local church members provided evening meals every day, and residents were able to have breakfast at the Sunrise Cafe. Dover Outreach Centre has entered into an agreement with Dover District Council to provide emergency temporary accommodation to be used to house homeless people in the Dover area when Suffolk House is not being used for the Winter Night Shelter. This will come into operation in March 2023.

Dover Outreach Centre

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Victory House, 168 Snargate Street, Dover, CT17 9BZ Charity Reg No.1168737 www.doveroutreachcentre.org Tel: 01304 339022

Roman Quay

The Roman Quay is an old public house in the centre of Dover which has been empty for a number of years. DDC invited bids for a long term lease on the property, and we found out in September that ours had been accepted. Our proposal was to offer the flat above the pub to vulnerable women, and The Beehive, run by The Vineyard Church, will take on an under-lease to offer a pre-loved, quality women’s clothing boutique and cafe on the ground floor. It is expected that the lease will be signed in 2023.

The Bridge

This is a meeting that takes place at the Outreach Centre on a Sunday afternoon. The aim is to explore life and faith and several people have been invited to share their faith stories.

Staffing

At the end of 2022 we employed 14 people. Noel Beamish offers his services as our CEO, but is not considered a member of staff. The breakdown of staff by role is shown below.

----- Start of picture text -----
Members of staff by role
5
3 3
2
1
Outreach centre Cafe Support staff Night watchmen Other
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Key management remuneration (at the end of 2022)

Centre manager(part time) £1,400 a month
Cafe manager £1,950 a month
Support workers(two) £2,000 a month each

Financial position

At the end of the year there was a healthy combined bank balance of approximately £170,000 across Dover Outreach Centre. This does not include the Sunrise Cafe which is set up as a limited company under the umbrella of Dover Outreach Centre and reports separately.

Principal Funding Sources

Principal FundingSources
Source Project Amount
Department for levelling up Capital and revenue grant towards the
costs for Suffolk House
£150,000
Dover District Council Contribution to outreach and support
worker roles
Protect and vaccinate grant to encourage
Covid vaccinations
Ukraine Reception and Supportgrant
£55,000
£19,000
£65,000

Dover Outreach Centre

20

Victory House, 168 Snargate Street, Dover, CT17 9BZ Charity Reg No.1168737

www.doveroutreachcentre.org

Tel: 01304 339022

Housing Benefit Now receiving enhanced Housing Benefit
for our supported accommodation at
Victoryand Oban House
£200,000

Trustees

At the end of 2022 we had five trustees, each of whom align with one of our initiatives. They are responsible for meeting with Noel Beamish on a regular basis to discuss progress and issues, and we hold four full team meetings a year. By September 2023 the number of trustees had increased to eight.

We are always on the lookout for new trustees, and rely on personal recommendations for this. Any nominees are asked to prepare a statement of what they felt they could offer the board and this is shared with existing trustees for discussion.

Induction is by meeting with the chair of trustees to receive an overview of DOC, attending trustee meetings, and they are encouraged to read the Charity Commission’s guidance on what is involved in being a trustee. The board of trustees takes responsibility for making decisions for DOC.

Organisational structure

Future plans

Although we are comfortable that we have the resources to properly manage all of our activities, and those that are coming on stream in 2023, we believe it is right that in 2023 and perhaps early 2024, we take a pause to consolidate and improve further our operational procedures so we can best service all the current projects in hand.

Judith Shilling Chair of Trustees, September 2023

Dover Outreach Centre

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Victory House, 168 Snargate Street, Dover, CT17 9BZ Charity Reg No.1168737 www.doveroutreachcentre.org Tel: 01304 339022