Registered number: 10236925
Charity number: 1168688
CREATIVE CONNECTED COMMUNITIES (TRADING AS WELL
CONNECTED)
{A COMPANY LIMITED BY GUARANTEE)
UNAUDITED
TRUSTEES. REPORT AND FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
Bishop Fleming

CREATIVE CONNECTED COMMUNITIES (TRADING AS WELL CONNECTED)
IA COMPANY LIMITED BY GUARANTEE)
CONTENTS
Page
Reference and admlnlstrative details of tha Charlty, Its Trustees and advisers
Trustees. report
Independent examinerfs report
Stat•m•nt of financial activities
Balance sheet
19
Not8s to the financial statements
20-30

CREATIVE CONNECTED COMMUNITIES (TRADING AS WELL CONNECTED)
IACOMPANY LIMITED BY GUARANTEEI
REFERENCE AND ADMINISTRATIVE DETAILS OF THE CHARrrY, ITS TRUSTEES AND ADVISERS
FOR THE YEAR ENDED 31 MARCH 2021
Trustees
D Kasturirdtne
K Meyer Iresigned 12 January 20211
H Neve
J Shawe
J Stewart
S Thor
L Withers
Company reglstÈred
number
10236925
Charfty rnglstered
number
1168688
Registered office
5th Floor Sall Quay House
4 North East Quay
Sutton Harbour
PlymoLrth
England
PL4 OBN
Accountants
Bishop Fleming LLP
Chartered Accounlanls
Salt Quay House
4 North East Quay
Sutton Harbour
Plymouth
PL4 08N
Page 1

CREATIVE CONNECTED COMMUNITIES ITRADING AS WELL CONNECTED)
IA COMPANY LIMITED BY GUARANTEEI
TRUSTEES REPORT
FOR THE YEAR ENDED 31 MARCH 2021
The Trustees present their annual report logelher with the financial ststements for the year ended 31 March
2021. The Trustees confirm that the Annual Report and financial statements of the Charity comply with the
current stslutory requirements, the requirements of the Charity's governing document and the provisions of
the Statement of Recommended Practice ISORPI, applicable lo Charities preparing their accounts in
ac¢ordan¢e with the Financial Reporting Standard applicable in the UK and Republic of Ireland IFRS1021
(effective 1 January 2019).
Since the Charity qualifies as small under section 383, the slr81egi¢ report required of medium and large
Charities under The Companies Act 2006 (Strategic Report and Directorfs Reportl Regulations 2013 is not
required.
STRUCTURE, GOVERNANCE AND MANAGEMENT
CONSTITUTION
Creative Connected Cornmunities is registered as a Charitable Company, limited by guarantee and was
fomied on 17 June 2016. 11 trades under the name Well Connected.
The Charity is constiluled under a Memorandurn of Association and is a registered Charity number 1168688.
The principal objects of the Charty are..
To promote the education of..
students, in particular by providing them with practical experience in a variety of settings
relevant to their area of study.
healthcare professionals through the provision of training. and
To relieve sickness and preserve good health by the provision of advice, support. and care,
particularly amongst marginalised groups.
MEMBERS, LIABILITY
Each member of the Ch8ri18ble Company undertakes to contribute to the assets of the Charity in the event of
il being wound up while helshe is a member, or within one year after helshe ceases lo be a member, such
arnount as may be required. not exceeding £10. for the debts and liabilities contracted before they cease to
b8 a member.
m￿HoD OF APPOINTMENT OR ELECTION OF TRUSTEES
The first Truslaes were chosen from establishad and trusted partnerships, who were already familiar with the
work that the Charity aims lo do. Under the requirements of the Memorandum and Articles of Association, an
individual is lo continue as a Trustee for a term of three years from..
In the case of the first Trustees, the date of the Charity's in¢orporalion,' or
In the case of subsequent individuals, the dale of their appointment by the board.
On expiry of their temi of office, an individual will be eligible for reappointment as a Trustee.
The Memorandum and Articles provide for a minimum of 3 members bul is not subject to any maximum. At
present, the Board of Trustees has six members from a variety of community and professional backgrounds
relevant lo the work of the Charity, following the resignation of one Trustee in January 2021 who was also
acting as Chair. Currently Well Connected does not have 2 designated Chair and the role is being covered on
a rolaling basis by th8 remaining Trustees.
Future aptx)inlmenl and election of Trustees is the responsibility of the Trustees who are elected or co-opted
under the t8rms of the Articles of Association. When appointing new Trustees, the Board considers the skills
and experience mix of existing Trustees in order to ensure Ihal the Board has the necessary skills lo
contribute fully to the Charity's development.
Page 2

CREATIVE CONNECTED COMMUNITIES (fRADING AS WELL CONNECTED)
{A COMPANY LIMITED BY GUARANTEEI
TRUSTEES REPORT ICONTINUEDI
FOR THE YEAR ENDED 31 MARCH 2021
ORGANISATIONAL STRUCTURE AND DECSSION MAKING
The Board of Trustees normally meets once each quarter and are responsible for setting general policy,
adopting an annual plan and budget, approving the slalulory accounts, monitOTing the Charity by the use of
budgets and other dats, and maknn9 major decisions about the dire¢lion of the Charity.
All Trustees give their time voluntarily and receive no benefits from the Charity.
The Trustees and Board of Trustees have devolved responsibility for day-to-day management of the Charity
to the key management personnel. The key management personnel comprise the Chief Operating Officer and
Strategic Lead for Community Engagement. The key management personnel implement the poli￿eS laid
down by the Trustees and report back on perfonnance.
The Chief Operating Offi￿r arsd Str8teglc Lead for Community Engagement sit on the Board of Trustees but
they have no voting rights.
OBJECTIVES AND ACTIVITIES
POLICIES AND OBJECTIVES
Creative Connected Communities is a Charity based in the South Wesl, which uses community engagemanl
lo deliver innovative and engaging pmjecls, which support and encourage positive lifeSt￿e ¢hoi¢es. Our
vision is lo inspire and ¢onnect communities lo make a real difference lo people's health and wellbeing. The
Charity was created in June 2016 as a meaningful way for the Gommunity Engagement Team, formerly al the
Peninsula Denl81 Social Enterprise lo continue its successful and award winning approach and allow for
development of funding opportunities through grants and tenders.
Creative Connected Communities consists of three indlvlduals currently. In October 2020, we worked with a
Charity consultant to redefine our overall strategy which resulted in a strengthened purpose. vision. mission
and strategic aims. Our updated strategic aims are..
To develop and deliver leaming which shares and facilitates an understanding and awareness of the
health needs of communities.
To listen, haar and involve communities in creating innovative and impactful initiatives.
To be sustainable and resilient to achieve our purpose= 'To inform. inspire and innovate for the
wellbeing of all!,
ACTWITIES FOR ACHIEVING OBJECTIVES
Creative Connected Communities runs community based projects that enable students in health-related
disciplines to galn experience relevant lo their area of study and involving people who may not traditionally
access health care services and who may experien￿ disadvantage or inequality- These experiences enable
students to develop a range of skills such as improved team working and interpersonal skills as well as
deepening their understsnding of the social delermin8nls of health and the wider issues which impact health
and wellbeing. Thus, equipping them to emerge as more informed clinicians.
Through ils projects, Creative Connected Communities also provides advice and support to people from
different groups (e.g. the elderly, individuals with learning difficulties) helping them lo improve their wellbeing
and avoiding ill health. We focus our activities on making positive impacts within our communities and
supporting student education.
Page 3

CREATIVE CONNECTED COMMUNITIES ITRADING AS WELL CONNECTED)
(A COMPANY LIMITED BY GUARANTEEI
TRUSTEES REPORT (CONTINUED}
FOR THE YEAR ENDED 31 MARCH 2021
MAIN ACTIVITIES UNDERTAKEN TO FURTHER THE CHARITY'S PURPOSES FOR PUBLIC BENEFIT
All our charitable activities are planned. keeping in mind the Charity Commission's guidan￿ on publi¢ benefit.
The focLts of our a¢livilies will remain on the basis of identified needs and the capacity of the Charity to make
a positive impact within our communities and support sludenl education and includes..
Students of health-related dis¢iplines at higher education inslilulions in partnership with the Charity-
Individuals within 'hard to reach, groups to which the Charity provides services.
The general public through long-term reduction in demand for health care services due lo better
preventative health amongst tsrgeled patient groups,. and through health-care professionals with
improved s￿lIS and better understanding of public health issues.
This means that the public wll benefit from the Charity's work by way of
healthcare professionals who have re￿iVed more rounded training and benefitted from a g￿ater
breadth of experience.
healthcare professionals who have a better understanding of issues surrounding the engagement of
patients and public heath., and
improved health amongst 'hard to reach, patient groups through better education and support.
ACHIEVEMENTS AND PERFORMANCE
KEY FINANCIAL PERFORMANCE INDICATORS
In line with the development of the Charity's latest strateglc plan to cover the next 3 years, the key financial
aim continues to be to grow its in(x)me from a diversty of SoUr￿S, including public grants, trusts, foundations,
and individual and corporate giving. The aim of securing an annual growth in income will be lo cover the
future costs of running the Charity and the generation of an overall surplus to maintain an appropriate level of
reserves. In the long term, this will provide sustainability for the Charity lo fund its actwilies without
unnecessary disruption as a result of peaks and troughs in income.
REVIEW OF ACTIVITIES
This has been a dtfficull and unusual year for Creative Connected Communities., the Covid-19 pandemic has
affected us in a variety of ways. but we have remained engaged and connected within our communities using
different platfoTrnS and forums.
A major impact for Well Connected during this year has been the loss of the Inter Professional Engagement
module Gonlracl. Peninsula Dental Social Enterprise {PDSEI took the decision that they would not renew the
contract when the initial three year period ended on 31 July 2020. choosing instead to retain and deliver the
module themse￿￿$ in-house. This was a M(￿ule that Creative Connected Communities had successfully
managed and ¢oordinal8d since 2008, initially via the Community Engagemenl Team and from 2016 as an
integral part of Creative Connected Communilies but despite the trustees submitting a counter-offer, PDSE
stsyed with their decision. However. they did highlight that this was by no means a reflection of the quality of
work that Creative Connected Communities provided, it was purely a business decision. Although
disappointing, we view this decision as an opportunity to f￿uS on health and wellbeing rnore holistically,
whilst still promoting key oral health messages as part of other programmes and areas of work. As a result ol
PDSE'S de¢ision, the IPE Programme Officer F)OSt was formally transfe￿ed lo PDSE, laklng effect from
August 2020.
We were mindful at the beginning of the pandemic of the lack of basic Personal Protective Equipment for both
NHS and community-based colleagues. We were pleased lo donate a variety of resources including hand
sanitiser. disposable gloves and masks during April 2020.
The pandemic and the working from home requirements have demonstrated that we can operate efficiently
and effectively, and together with the loss of the IPE Contract, led lo the decision lo adopt this practice
permanently. We gave notice on and va¢aled our offices at Scott Business Park in JUW 2020. We are
currently making use of a secure storage facility lo store rtems such as resources, fumilure, materials elc.
Page

CREATIVE CONNECTED COMMUNITIES (TRADING AS WELL CONNECTED
IA COMPANY LIMITED BY GUARANTEEI
TRUSTEES REPORT {CONTINUEDI
FOR THE YEAR ENDED 31 MARCH 2021
sin￿ July 2020, we have also benefitted from working with a Charity consultant with over 25 years,
experience of working for established and start up Charities in a number of senior roles including fundraising,
strategy and governan￿. This included..
Working with our Strategic Lead for Community Engagement to develop a listening project in a
neighbourhood in Plymouth.
Using their extensive skills and expertise to assist us in redefining our overall strategy which resulted
in 8 slrenglhened purpose. vision. mission and slrslegic aims and ¢reating strategic documents such
as a brand book, operational plan and cora products document. Our values have also been reworded
to become our Ways of Working.
Providing mentoring and coaching lo our Senior Management Team, helping us lo apply for funding
and connect with key stakeholders across the region induding the Theatre Royal, Plymouth.
staff Welfare
Our Senior Management Team were proactive in supporting ané enabling staff as we started working from
home and indLJded weekly team meetings, increased use of the team WhalsApp messaging, monthly
'keeping in touch, postcards and ensuring that adjustments were made for colleagues whose personal
circumstance required it. For example, acComm￿aling parents who were home schooling 2nd caring for
relatives.
Our Senior Management Team have 8180 attended a variety of online workshops and webinars which help lo
signpost and infomi our good practice. Stsff members reported feeling very w811 supported and helped
throughout the challenging situation.
In addition, the trustees maintained contact with the staff team on a regular basis.
Our Core Products
COVID-19 and periods of lockdown have had a significant impact on project delivery but despite the
restrictions, we have worked hard lo ensure that we remained engaged and connected with our communi116S
and partners. The following provides an overview of the programmes and areas of activity during the year.
Workplace Wellbeing
Great Weslem Rai￿aY
The relationship with colleagues at GWR has developed and deepened during the year. In Autumn 2020, we
delivered a virtual Workplace Health Champion workshop for the train guards. Three workshops were
delivered to 16 partiapanls during October 2020.
The programme covered the following topics..
Mood & Food - How lo calegorise food and choose food groups that will enhan￿ mood.
Healthy snacks- Snacking habits and how food culture can influence behaviour.
What affects our mood and wellbeing
Importance of sleep hea￿h
Microbes and Hand Hygiene- what are microbes and how do they affect us.
Oral health- impact of poor oral health and key oral heakh messages
Healthy Conversalions-'Every Contact Counts,
A variety of engagement methods were used lo ensure active partictpation. and included polls, a dramring
aclivily, discussion. and scenarios.
We a￿ delighted to report that colleagues al GWR nominated Well Connected for a GWR Community Grant
which was awarded in February 2021. This generous support will enable us to create a new ￿nItIative ¥Mlh
vulnerable and isolated women in the Stonehouselmillbay area, by providing health and wellbeing packs
alongside signposting and guidance information. The project is currently being developed and we look
fonvard lo reporting more fully next year.
Page 5

CREATIVE CONNECTED COMMUNITIES (TRADING AS WELL CONNECTED)
{A COMPANY LIMITED BY GUARANTEE)
TRUSTEES REPORT {CONTINUEDI
FOR THE YEAR ENDED 31 MARCH 2021
Future Health Professionals
Social Engagement Pathway
We manage and coordinate the social accountability programmes wthin the established curriculum of
University of Plymouth's Medical School for fvlure clinicians via experiential leaming opportunities which bring
the SocTal Detem)inanls of Health to lrfe.
Up lo July 2020. we managed and Coordinated two concurrent Social Engagement pathways for year 2 and
year 3 medical students whilst the programme transitioned to the year 2 curriculum.
Year 2 Pathway
The Year 2 Soaal Engagement Programme began in 201912020 as a longitudinal programme, with students
engaging with the programme over the academic year instead of for just 1 week.
The complexities of the timetable required us lo develop a new approach basad on 6 milestones, which
enabled students lo work in pairs throughout the academic year with an allocated community organisation.
After the Christmas holiday period. several community visits were Can￿lled or postponed, firstly mainly due
to the usual winter illnesses and then due to the increasing concern over the coronavirus outbreak. There was
difficulty reorganising the placements due lo the students having specific dales and times they were
timetabled which clashed with the availability of community Contacts. There were long periods of time in
be￿een the sessions and visits were then to be arranged for the next timetabled sessions at the end of
March and during April.
As all clinical pla￿ments were cancelled on 16th March 2020, approximate￿ a third of sludonls had not had
opportunity lo engage face to face with their host organisalion. A consolidation session was arranged lo
enable the students lo come together to plan and prepare their health-related proposal.
The complexities of virtual programme delivery were Carried fOn￿ard to 2020121 academic year and included
the uncertainty, restrictions, and the challenges which everyone faced during the pandemic, and periods of
lockdown, requiring active corllmunicalion with host organisalions, medical school colleagues and students. It
also presented further challenges lo the students and host organisations who participated as follows..
Online delivery made il difficult for students to have opportunities for interacting with service users and
therefore they We￿ reliant on insights from their host organisation to help them understsnd the health
needs of their populatr'on group.
Problems with internet connection and reliability of broadband affected both the students. and host
organisations, ability to attend rlleetings.
Several host organisalions who had agreed to partiThpate had to drop out in September 2020 for
various reasons bul we were able lo identify alternative hosts, with some partners agreeing lo host
more than one student group.
Despite the lack of in-person engagement, the students have developed some impressive activities which will
be presented al the syrnposium on the 1st June 2021.
Page 6

CREATIVE CONNECTED COMMUNITIES ITRADING AS WELL CONNECTED)
IA COMPANY LIMITED BY GUARANTEEI
TRUSTEES REPORT (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
Yaar 3 Pathway
As all clinical placements were suspended on 16th March 2020 for the 2019120 academic year, the
programme adopted a virtual approach. Timetables were provided for students with links lo online content to
guide them through self-direcled learning about their allocated population group. Engagement was
interspersed with telephone or video conversations with organisations, as well as links to videos exploring the
patient perspectivelexperience and daily reflective Zoom sessions.
A virtual Showcaselsymposium look place in November 2020. The judging panel were impressed with the
qualty of the work produced and fell that there did not seem lo be a major difference in the quality of
experience between the students who had been through the pre-covid pathway week and those who had
eXperIen￿d il online.
In total, 94 year 3 medical students, explO￿d 15 population groups, organised over 100 community-based
activities, with over 55 different organisations al over 61 different locations.
Completed pre arTrd post feedback foms indicate that students reported a beneficial change in understanding
{760/0l, awareness 159Q/ol, Confiden￿ 170Q/ol andlor pe￿iVed value in community engagernent1370/.I. AII
students reported a change in al least one of these categories. 370/0 reported a change in two Categories,
390/0 reported a change in three categories. 100/0 reported a change in all four categories.
We would like to thank all our partners for Ihelr help and support throughout this unprecedented year.
Exploring H&alth Conditions: The patients. perspective through conversation
In June 2020. we were cotnmissioned by University of Plymouth's Medical School lo manage, coordinate, and
deliver this exciting and engaging programme.
The sessions were designed to give year 2 medical students, experience of interacting and listening to
patients helping them to better understand the patient's perspective. Two people with the same diagnosed
clinical condition were invited to be 'expert patients,, reflecting on their engagement and interaction with
health professionals and care teams by discussing their experiences, as well as any issues and concerns
which they encountered.
Seven clinic81 conditions were represented:
Idiopathic Pulmonary Fibrosis
Osleoarthrosis or Fibromyalgia
Diabetes.. parents of children with Type 1
Ehlers-Danlos Syndrome
Irritable Bowel Syndrome
Mental Health: depression, anX￿tY and bi-polar
Stroke
Due to Covid-19 restrictions, the sessions were held virtually using Zoom. with students attending two. one-
hour sessions, which enabled them to meet people with different conditions.
Reflection and feedback were gained from both the students and expert patients.
Students recognised the following..
Impact of chroni¢ Conditions on emotional and general wellbeing for patients as well as their families.
Several students also noted that they understood more clearly how patients may vary in response to
their diagnosis.
Patient knowledge.. people living with a chronic health diagnosis are often very informed and
understand their condition in depth and detail. One student ¢ommenled-, 'Say if you don't know rather
than pretend you know everything.,
Page 7

CREATIVE CONNECTED COMMUNITIES ITRADING AS WELL CONNECTEDI
IA COMPANY LIMITED BY GUARANTEEI
TRUSTEES REPORT (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
Empathy was mentioned several times, especially with reference to understanding and considering
patients as individuals.
Stigma linked lo diabol6s and fibromyalgia and that these conditions are more severe and debilitating
than they realised.
Conditions can present differently in different people whose reactions will vary to the same diagnosis.
The importance of focusing on the positives rather than completely orb the limitations and problems.
I'd like to thankthe patientsverymuchfortheir
tirnetoday. a5 it has helped me masshety in
undersrandlngboth thelr di5ea5e58nd acujalty
howpatientsfeelwth thesecondltlons. The
sessions were 8enuinely inuedibly useful for
me, and I'd definitely love to have moreof
these In the fU￿re. Thankyou also Lowell
Connecledfor organi5ing this, as itwas really
goodl 99
2ndYear Medical Student
University of Plymouth's Medical School were delighl8d with thg success, students, feedback and
engagement with the programme was high, which demonstrated that they successfully achieved the leaming
outcomes as well as developing a better understanding of listening to patients, the value of effective
comrnunicalion and wnsidering wider factors which impact on health and wellbeing.
Positive feedback was also received from the 'expert patients,, many of whom are interested in taking part in
the programme next year.
Foundatlon Dentlst Programme
The Community Outreach project is well estsblished in the Foundatlon Dentlst IFDI programme for the South
Wesl region
Well Connected provides the expertise and guidance for newly qualified dentists as they undertake their
individual projects. Several meetings were h&ld with the South West based trainers lo discuss the most
appropriate way to deliver the programme using virtual platforms. 11 was agreed that the FDS could ¢hoose
which population group to engage with and adapt their Project lo the needs of their clinical responsibilities.
Four virtual study days took place during October and November 2020 when the project was introduced to 75
FDS, with 2 additional days when FDS presented their ideas and project outlines to a panel of dentsl care
professionals and Well Conne¢led.
Our Strategic Lead for Community Engagement continued to support and advise FDS as requested via email,
online meetings, and provision of resources.
We look forward to attending the presentstion events in May 2021.
Page 8

CREATIVE CONNECTED COMMUNITIES (TRADING AS WELL CONNECTED)
IACOMPANY LIMITED BY GUARANTEE)
TRUSTEES REPORT {CONTINUEDI
FOR THE YEAR ENDED 31 MARCH 2021
66
tlJilrornlht•AtlJprnJo£f
Community Wellbeing
SupeNised Toothbrushlng Programme
The pmgramme was launched in September 2019 Mrilh Well Connected subcontracted by Peninsula Dental
Social Enterprise Cic {PDSEI to manage and coordinate the training and delivery within eady years settings
across Devon including Plymouth bul excluding the Torbay area.. to enable them to undertake Imining leading
to the creation of supervised toolhbrushing sessions as part of the school day.
261
157
418
Register
easod since pandemic bÈEa
Decline
121
98
219
134
{51.3%1
57
136.3%)
191
145.7%)
Current,.Ra
46.4%
62.4%
52.4%
COVID-19 has had a profound effect on the programme, resulting in the temporary cessation for a period of 6
months. Concerns remained after schoolslnurseries retumed to face-to-face contact in September 2020., earfy
years staff fell the priority was to selffje the children back into a routine before restarting the programme.
Throughout the pandemic and subsequent periods of lockdown, we remained pro8￿1ve.. maintaining
communication via emails, responding to telephone calls as well as posting updates and guidan￿ via the
Facebook group created for settings. This was especially important as several remained open for key Worker
and vulnerable children.
Page 9

CREATIVE CONNECTED COMMUNITIES (TRADING AS WELL CONNECTED)
IA COMPANY LIMITED BY GUARANTEEI
TRUSTEES REPORT (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
Supervised
Toothbrushing
Programme
We have trained..
Jr.
mb¢r5yIs
11
Ikl I
We provlded..
4.525
5eiilth
***
**1
**+.
1.689
******,
Easter 2021
ome pack5
5rttl
444
-Thepro4rumme Is•ire•twuyto
en•wni8e £hlldrentD brvsh the¥rteeth.'
Additional reassurance was provided lo settings especially regarding infection ¢ontrol queries which were
raised. Colleagues were provided with guidance and advice to remind them that as long as they were
following our procedures and guidance, there was little or no risk.
Training has been provided for setbngs which had experienced a change in staff as well as updates to refresh
knowledge and increase Confiden￿ as the programmes restarted.
All settings that are particlpaling in the programme have been emailed during March 2021, reminding
colleagues of the Importan￿ of the pmgramme and including reference lo the Department of Edu¢ation's
Development Matters document which cites loolhbrushing programmes as go￿ practice.
An area most affected by the pandemic remains the completion of the annual Quality Assurance audits which
PDSE'S Oral Health Educator undertakes by visiting the settings, to observe a toothbrushing session, check
monitoring paperwork and provide help and advice as requested. Wa will recommence these visits from
September 2021, when we are anticipating that all participating settings will be operational again.
Confirmation has been re￿iVed from NHS England and NHS Improvement that their Senior Leadership
Team have approved a one-year extension of the pilot programme, taking the end date lo 31 August 2022.
We are awaiting the papenNork fomally confirming this,. however we have had a verbal update from NHS
Page 10

CREATIVE CONNECTED COMMUNITIES ITRADING AS WELL CONNECTED)
(A COMPANY L5MITED BY GUARANTEEI
TRUSTEES REPORT ICONTINUEDI
FOR THE YEAR ENDED 31 MARCH 2021
England slating that the contracts are currently being processed., we anticipate that this will be completed by
August 2021.
Wellbeing Champion Programme
Responding to a request from the Headteacher at Dartinglon Lifeworks College the 'Wellbeing Champion,
programme was created. It was recognised that many young people who attend the college needed addf(ional
advi￿, guidance and understanding of key wellbeing themes including..
Oral heaV(h
Sun safely
Food Hygiene
Basic First Aid
Personal Hygiene
We devised and created a workbook to support the delivery of th8 programme which included the use of
experiments, activities. and exploration lo increase the stuéenls, knowledge and awareness of the various
topics.
A 6-week face lo face pr￿ramme was delivered between October- De￿mber 2020 following strict Covid-19
guidance. 9 young people look part and enjoyed these sessions.. although the engagement differed to
previous sessions because of the need to wear fa￿ masks, and the limited use of resour￿$ and materials.
Evaluation was undertaken after each session. redIamberlg￿en tokens were used to demonstrate if the
young people enjoyed the session and if they felt that their knowledge had increased. Every week they
reported that they did feel better infomed and more confident about these topics. In lolal 31 green, 4 amber
and 1 red lokenlsl were posted over the programme.
Due lo the lockdown and changes in educational requirements in January 2021. it was agreed that a second
course would be delivered remotely. This proved lo be somewhat challenging duo lo the ability of some
families lo support the young people with technology. To avoid Ihis, the workbook was redesigned into an
inlera¢live resource, usin
the same lo
1¢$ as in the face-to-face programme.
Students told u
Y ¢njQyEd thÈ pepperexperimert
It wusgoodto See how50up wor*>.
A5 olwcys theopproKh Is spot on. Weftdyllsten5 t
ourstsdents ensures thoteveryoneis indudedln
everyse5$1on. ••
Ylikerffindlngthe Imrwrds ot homeoRd
hove toldmymurn obout thenL'
ooklngorthep05ter5 w•sio¢d.
W•sl•opldmoke ourownlorcollege..
66 its ljeen dlfflcuttthtsyeurus sotltsldlrtand
andfvcempsk5 htwtbeert hordto explaln to
some of ourstuden
Spendlnztlme dlscusslngCo¥ldo5P¢7rt olthe th15
prngromme helpedio ollevlate some o[the con¢trns.99
Health Promotion
Dental First Steps
This initiative has been overseen by a Dental Public Health Specialty Registrar and aims to improve the oral
health of children with a specrfic focus on reducing the number of children requiring extractions under general
anaesthelic.
Page11

CREATIVE CONNECTED COMMUNITIES ITRADING AS WELL CONNECTED)
{A COMPANY LIMITED BY GUARANTEEI
TRUSTEES REPORT {CONTINUEDI
FOR THE YEAR ENDED 31 MARCH 2021
Training was delwered lo health visiting teams across 5 regions of the South Wesl..
Plymouth
Torbay
Bath and North East Somersel
South Gloucester
Bristol
More than 470 health professionals took part in the workshops which provided an oveNiew and insight into
dental health and guidance for referring families lo dental ureltreatment. Formal and information feedback
dernonstrale a high stsndard of satisfaction reported by individual health visitors and health visiting leads
across the region and included the following..
Confidence levels in talknng lo families about oral heahh topics based on a scale of 1 10 5, where l-'Not
confident al 811, and 5-'Very confident,. Increase from an average score of 3.41 to 4.52 after the face-to-face
training had taken place ané from 3.29 to 4.59 for the online training.
Teeth on Tour
Due lo CDvid-19 reslriclions, the resources were not loaned to eady years settings during the reporting
eriod. However, it has given us the time to consider the impact of providing resour￿$, the benefit lo the
community and how the initiative can be enhan￿d. A similar approach with more generic wellbeing themed
resources is currently being developed.
We are mindful of the importance of cross conlaminalion and infection control when providing these items to
groups and have created a straighfforward and easy lo implement Cleaning system.
Innovation Projects
Listening Initiative - Making a Difference in Devonport
It was important that we remained connected to our communities during the p8ndemic and subsequent
periods of lockdown. We achieved this by creating a listening themed project which provided a unique
opportunty for us lo engage and interact at 8 time of great uncertainty.
The aim of the project was lo listen lo better understand the key issues and concems for people during this
lime and lo identify how we can better respond lo and serve this community. Working with community-based
partners. we engage direcuy with 21 people who ea¢h shared their experiences of Covid-19. Many reflected
on the diffi¢ullies they were Iwing through, the worry and concern for loved ones, the impact of isolation, the
challenge of home schooling, working from home and much more.
We engaged with..
Hamoaze House: virtual meetings with 12-15 service users and key members of staff.
Plymouth Music Zone.. virtual meetings with 4 key members of staff.
Friends of Devonport Pad('. la￿ to face and virtual meetings with 8 volunteers.
Horticultural Therapy Trust.. face lo face meetings with 6 volunteers and members of stsff.
Scott Health and Medical Care College.. face lo face meetings with Headteacher and 15 students.
As a result of our listening, we identified the following core themes..
Adaptability
Importance of outdoor space
Crealivily
As the project developed and gathered momentum, a BBC Radio Devon joumalist was keen to Tecord the
individual stories and lived experiences as part of a 'Making a Differen￿, programme they were worf(ing on.
The outcome has been truly inspirational opportunity lo broadcast these stories on BBC Radio Devon, which
culminated in a one-hour documentary hosted by our Strategic Lead for Community Engagement and Charity
Consultant. which aired in February 2021 and was available on BBC Sounds durlng March 2021. The
Page 12

CREATIVE CONNECTED COMMUNITIES {TRADING AS v￿LL CONNECTED}
{A COMPANY LIM￿ED BY GUARANTEEI
TRUSTEES REPORT ICONTINUEOI
FOR THE YEAR ENDED 31 MARCH 2021
feedback has been amazing and we have re￿iVed many comments from people who listened live or
accessed the recording via BBC Sounds.
List•ning Project Updat•
What
heard
Outcome5
Continue and develop the project
Ewr4ia5kN¥c￿e
IQ[on￿
The engagement with BBC Radio Devon has led to an inwlation to take part in further broadcasts which will
help lo raise the profile of Creative Connected Communities as well as other radio-based projects which
showcase our approach to engagement and outreach. We are currently working with the University of
PlymoLJth and BBC Radio Devon on a student themed listening project which is encouraging inlemational
students to share their stories and experiences of living and studying in Plymouth.
This project has been funded through the DRCP RestThcled Fund and gave us the opportunity lo provide a
small grant of £500 to each of the community organisalions who took part in the inilialive. The funding was
offered to recognise the immense value we place on their participation and to provide much needed funding
for project delivery or to support the organisalion in some other way.
Each organisation will also be presented wlh a plaque to display.
Higher Education Innovation Funds {HEIFI
We were invited to support two successful funding applications to HEIF. providing the community
engagement and outreach for the following proj8cIs.'
Creativity, Community and Covid-19
This involves creating meaningful, easy read Covid-19 material for children and young people where we will
be brokering connections and engagement with the community. We also be conlribuling lo the delivery of a
school project and engagement with young people.
Paga 13

CREATIVE CONNECTED COMMUNITIES (TRADING AS WELL CONNECTED)
{A COMPANY LIMITED BY GUARANTEEI
TRUSTEES REPORT (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
Sludenl-led Knowledge Exchange Challenge Fund for Digital Health
This involves supporting students as they develop creative, digitsl initiatives which support heahh and
wellbeing for older people. We will be offering advice, guidance and mentoring as students engage with
community-based organisalion.
We will be reporting on the outcome of these projects in 2021122.
Website and Soclal Media
2021 has seen the creation of a new website for the Charity, w￿.we11connecIedUk.Org, which enables us to
edit, post and amend independently, resulting ￿n a mor8 responsive platform to promote our work. We aim lo
continue lo develop and improve the site, providing resources and guidance which can be download&d by
health professionals, parents and schools.
Our social media sites now include Inslagram as well as Facebook and Twiller bul we recognise the need lo
improve our social media presence. As a result, wo are creating a strategic approach to improving this aspect
of raising awareness of our work and impact.
Su¢¢esses during the year
Despite the ¢hallenges of the past year, we are delighted to include a roundup of our Suc￿sSeS during the
year as follows..
Two abslracls were accepted for the Brfcish Assoaalion for the Study of Communlty Dentistry
Conferen￿ in April 2020.
Dental Ambassadors awarded the Best Charityloutreach Project by The Probe in May 2020.
Joint authorship, Education for Primary Care arti¢le.' 'Today's shook me up a lot inside...it's definitely
Changed me., Published September 2020 Education for Primary Care.
Invitation in De￿mber 2020 to submit article for the Faculty of General Dentsl Practi￿, June 2021
edition of Primary Dental Journal
Request lo support Theatre Royal Plymouth an'Engaging and Leaming, project during January 2021.
Ground-breaking BBC Radio Devon documentary 'Making a difference in Devonport, broadcast
February 2021.
INVESTMENT POLICY AND PERFORMANCE
There are no funds currently available for long-term investment. Therefore, the set up and implementation of
an investment policy will be planned when the Charity is in the position of having sufficient levels of reserves
to allow for investments. Currently, any surplus funds are transfe￿ed into a Business ReseNe accA)unt and
eam a small amount of interest.
FINANCIAL REVIEW
FINANCIAL PERIOD ENDING 31 MARCH 2021
Income for the year lolalled £242,375 12020.. £310,865). Expenditure lolalled £254,470 12020= £319.5531,
resulting in a deficit for the year of £12,095 {2020'. £8,6881-
Total Funds at 31 March 2021 were £172,21012020.' £184,3041-
GOING CONCERN
After making appropriate enquiries, the Trustees have a reasonabte expectation that the Charity has
adequate reSoUr￿S to continue in operational existence for the foreseeable future. For this reason. they
continue to adopt the going concern basis in preparing the financial slalemenls. Further details regarding the
adoption of the going concern basis can be found in the Accounting Policies.
Page 14

CREATIVE CONNECTED COMMUNITIES {TRADING AS WELL CONNECTED)
IA COMPANY LIMITED BY GUARANTEEI
TRUSTEES REPORT ICONTINUEDI
FOR THE YEAR ENDED 31 MARCH 2021
RESERVES POLICY
The Charity's unreslri¢led funds are freely available to spend, arising from previous years, operating results
and donations.
The Charity's restricted funds fall outside the definition of reserves as these funds are funds which have been
given to Creative Connected Communities for a specific purpose and as such are not freely available lo the
Charity.
The Board of TrLJStees agreed that Creative Connected Communities requires a minimum level of unrestricted
reserves1£38kl which, currently is the equivalent to three months, worth of expenditure..
To meet our staff ￿spOnSibl1[11eS and obligations
To meet the obligations under our overheads
To provide a buffer in the absen￿ of ongoing funding or termination of a contract whilst allernalive
funding is sought.
As of 31 March 2021. Creative Connected Communitles had £133.970 in unrestricted reserves which is
above the level of reserves assessed as being required for working capitsl to meet our legal, stalulory and
best practi￿ requirements.
However, considering the current needs and the present economic climate, the Trustees agreed to draw on
the reserves to buffer the Charity for the Trexi 12-18 months and sel up a designated resetrve of £47,500 from
the beginning of this financial year. This covered the impact of the discontinuation of a major contract during
2019120 and will allow the Charity to consolidate whilst keeping it protected for the future. As of 31st March
2021. £14,773 remains in the designated reserves.
RISK MANAGEMENT
The Board of Trustees has conducl8d a review of the major risks to which the Charity is exposed through the
eslablishmenl of a risk ￿giSter. These risks are reviewed on an ongoing basis, al least annually, lo satisfy
ourselves that adèquate measures have been taken to manage the risks identified. Where appropriate,
syslems or procedures have been eslablish8d to mitigate the risks that the Charity faces.
FUNDS HELD AS CUSTODIAN TRUSTEE ON BEHALF OF OTHERS
The Charity does not hold any funds as custodian Iruslee on behalf of others during the period ending 31
March 2021.
Approved by order of the members of the Board of Trustees on
by..
lts-11-21
and signed on their behalf,
J Stewart
Trustee
Page 15

CREATIVE CONNECTED COMMUNITIES ITRADING AS WELL CONNECTED)
IACOMPANY LIMITED BY GUARANTEEI
ICONTINUEDI
STATEMENT OF TRUSTEES. RESPONSIBILITIES
The Trustees (who are also the directors of the Charity for the purposes of company lawl are responsible for
preparing the Truslees. report and the financial slalemenls in accordance with applicable L3w and United
Kingdom Accounts'ng Stsndards (United lQn9dom Generally Accepted Accounting Practice).
Company law requires the Trusleos lo prepare financial statements for each financial yaar. Under company law,
the Trustees musl not approve the financial slalemenls unless they are satisfied that they give 8 true and fair
view of thé state of affairs of the Charity and of ils incorning resources and application of resources, including ils
income and expendituie, for that period. In preparing these financial statements, the Trustees are required to..
selèct suitabl8 accounting policies and then apply them consi5tenlly.
observe the methods and principles of the Charities SORP IFRS 1021.,
make judgments and accounting estimates that are reasonable and pnJdenl',
slate wh8ther appli¢able UK Accounting Standards IFRS 1021 have been followed, subject to any material
departures dis¢losed and explained in the financial statements.,
prepare the financial stslements on the going concern basis unless il is inappropriate to presume that the
Charity will continue in business.
The Trustees are responsible for keeping adequate accounting records that are sufficient to show and explain
the Chariws transactions and disclose with reasonable accuracy at any lime the financial position of the Charity
and enable them lo ensure that the financial statements comply with the Companies A¢t 2006. They are also
responsible for safeguarding the assets of the Charity and hence for taking reasonable steps for the prevention
and dete¢tion of fraud and other irregularities.
Page 16

CREATIVE CONNECTED COMMUNITIES (TRADING AS WELL CONNECTED)
{A COMPANY LIMITED BY GUARANTEE)
INDEPENDENT EXAMINER'S REPORT
FOR THE YEAR ENDED 31 MARCH 2021
INDEPENDENT EXAMINER'S REPORT TO THE TRUSTEES OF CREATIVE CONNECTED
COMMUNITIES {TRADING AS WELL CONNECTED} {'the Chariv)
I rewrt to the charity Trustees on my examination of the accounts of the Charity for the year ended 31 March
2021.
RESPONSIBILITIES AND BASIS OF REPORT
As the Trustees of the Charity {and its directors for the purposes of company lawl you are responsible for the
Preparation of the accounts in accordance with the requireThenls of the Companies Act 20061.lhe 2006 Acfl.
Having satisfied myself that the accounts of the Charity are not required lo b8 audited under Part 16 of the 2006
Act and are eligible for independent examination, I report in respect of my examination of the Charivs accounts
carried out under section 145 of the Charities Act 2011 I'the 2011 Act'l- In carrying out my examination I hove
followed the Directions given by the Charity Commission under section 145{5llbl of the 2011 Act.
INDEPENDENT EXAMINER'S STATEMENT
I have completed my examination. I confirm that no matters have come to my attention in connection with the
examination giving me caus8 to believe=
accounting records were not kept in respect of the Charity as required by sectlon 386 of the 2006 Act,. or
the accounts do not accord wlh those re¢ords', or
the accounts do not comply wlh the accounting requirements of section 396 of the 2006 Act other than
any requirement that the accounts give a 'true and fairf view which is not 8 matter considered as part of
an independent examination., or
the 8ccounls have not been prepared in accordance wth the methods and principles of the Statement of
Recornmended Practice for accounting and reporting by Charities lapplicable to charities preparing their
accounts in accordan¢e with the Financial Reporting Standard applicable in the UK and Republic of
Ir818nd IFRS 10211.
I have no concems and have come across no other matters in wnne¢tion ￿nth the examination to which
attention should be drawn in this report in order to enable a proper understanding of the accounts lo be reached.
This report is made solely to the Charfvs Trustees, as a body. in accordance with Part 4 of the Charities
IAccounls and Reports) Regulations 2L108. My work has been undertaken so that I might stale lo the Charity's
Trustees those matters l am required to state to thern in an Independent examiner's report and for no other
purpose. To the fullest extent permilled by law, I do not accept or assume responsibility 10 anyone other than the
Ch8rity and the Charitls Trustees as a bcKly, for my work or for this report.
Dated.. 17th November 2021
Pamela Tuckett
FCA, DChA
Bishop Fleming LLP
Salt Quay House
4 North East Quay
Sutton Harbour
PIy7fOUth
PL4 OBN
Page 17

CREATIVE CONNECTED COMMUNITIES (TRADING AS WELL CONNECTED)
IA COMPANY LIMITED BY GUARANTEEI
STATEMENT OF FINANCIAL ACTIVITIES IINCORPORATING INCOME AND EXPENDITURE ACCOUNTI
FOR THE YEAR ENDED 31 MARCH 2021
Unrestricted
funds
2021
Restricted
funds
2021
Total
funds
2021
Totsl
funds
2020
Note
INCOME FROM:
Donations and legacies
Charitable activities
Investments
19,002
212,810
63
10,500
29,502
212,810
63
47,523
263,033
309
TOTAL INCOME
231,875
10.500
242,375
310,865
EXPENDITURE ON:
Charitsble activities
216,866
37.604
254,470
319.553
TOTAL EXPENDITURE
216,866
37.604
254.470
319,553
NET MOVEMENT IN FUNDS
RECONCILIATION OF FUNDS
15.009
127,1041
112.0951
18,6881
Totsl funds brought fotward
Nel rllovemenl in funds
118.961
15.009
65,344
127,1041
184.305
112.0951
192,993
18.6881
TOTAL FUNDS CARRIED FORWARD
133.970
38,240
172,210
184,305
The notes on pages 20 to 30 forrn part of these financial statements.
Page 18

CREATIVE CONNECTED COMMUNITIES {TRADING AS WELL CONNECTED)
{A COMPANY LIMITED BY GUARANTEE)
REGISTERED NUMBER.'10236925
BALANCE SHEET
AS AT 31 MARCH 2021
2021
2020
Note
FIXED ASSETS
Tangible assets
CURRENT ASSETS
4,418
5,201
Debtors
Cash at bank and in hand
2.591
181.802
135,539
104,357
184.393
239,896
Creditors.. amounts falling due within one
year
10
{16.6011
160,7921
NET CURRENT ASSETS
167.792
179.104
TOTAL NET ASSETS
172.210
184,305
CHARITY FUNDS
Restricted funds
Unrestricted funds
38,240
133.970
65,344
118,961
11
TOTAL FUNDS
172.210
184,305
The Charty was enlilled lo exemption from audit under section 477 of the Companies Act 2006.
The members have not required the company lo obtain an audit for the year in quastion in accordance with
section 476 of Companies Act 2006.
The Trustees acknowledge their responsibilities for complying with the requirements of the Act with respect to
accounting records and preparation of financial statements.
The financial statements have b8en prepared In accordance with the provisions applicable lo entities subject to
the small companies regime.
The financial slalements were approved and authorised for issue by the Trustees and signed on their behalf by..
J Stèwart
Dale..
ib-11-11
The notes on pages 20 to 30 form part of these financial stslements.
Page 19

CREATIVE CONNECTED COMMUNITIES (TRADING AS WELL CONNECTED)
IA COMPANY LIMITED BY GUARANTEEI
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
GENERAL INFORMATION
Creative Connected Communities Iregislered number 102369251 is a Charity, limited by guarantee and
incorporated in England. The registered office is 5th Floor Salt Quay House, 4 North East Quay, SLrtton
Harbour, Plymouth, England, PL4 OBN. The prinoipal pla￿ of business is Unit 18. Scott Business Park,
Beacon Park Road, Plymouth. PL2 2PB.
ACCOUNTING POLICIES
2.1 BASIS OF PREPARATION OF FINANCIAL STATEMENTS
The financial statements have been prepared in accordance wth the Charities SORP IFRS 1021
Accounting and Reporting by Charities.. Statement of Recommended Practice applicable lo charities
preparing their accounts in accordance with the Financial Reporting Stsndard applicable in the UK
and R&publi¢ of Ireland {FRS 1021 leffective 1 January 2019), the Financial Rtsporting Standard
applicable in the UK and Republic of Ireland IFRS 1021 and the Companies Act 2006.
c￿atiVe Connected Communtties {Trading 8s Well Conne¢ledl meets the definition of a public
benefit enlily under FRS 102. Assets and liabilities are initially recognised at historical cost or
transaction value unless otherwse stsled in the relevant accounting policy.
2.2 GOING CONCERN
The accounts have been prepared on the going con￿rn basis. During the year the COVID-19
pandemic has affected the operations of the Charity. and the Charity has also seen changes in il's
contract in¢ome. The Trustees however are ¢onfidenl that the Charity is a going concern and that
they have sufficient reseTves (fr86 and designated) to ensure all debts are paid as they f811 due.
2.3 INCOME
All In￿Me is recognlsed once the Charfty has Onli￿ement lo the income, it is probable that the
Income will be received and the amount of income recelvable can be measured reliably.
Where the donated gwd is a fixed ass81, it is measured at fair value. unless it is impractical to
easure this reliably, in which case the cost of th8 item lo the donor should bo used. The gain is
recognised as income from donations and a corresponding amount is included in the appropriate
fixed asset class and depreciated over the useful economic life in accordance with the Charitys
a¢¢ounting policies.
On receipt, donated professional serwces and facilities are recognised on the basis of the value of
the gift lo the Charity which is the amount it would have been willing lo pay lo obtain services or
facilities of equivalent ewnornic benefit on the open market,. a corresponding amount is then
recognised in expenditure in the period of receipt.
2.4 EXPENDITURE
Expenditure is recognised once there is a legal or constructive obligation to transfer economic benefit
lo a third party, it is probable that a transfer of economic benefits will be required in settlement and
the amount of the obligation can be rlleasured reliably. Expenditure is classified by activity. The Costs
of each actiwty are made up of the total of direct costs and shared costs. including support costs
involved in undertaking each activity. Direct costs attributable to a single activity a￿ allocated directly
lo that activity. Sharad costs which conlribul8 to more than one activity and support costs which are
not attribulablts to a single actiwty are apportioned betwetsn those a¢livilies on a bzsis consislanl with
the use of resources. Central staff costs are allocated on the basis of time spent, and depreciation
charges allocated on the portion of the asset's use.
Page 20

CREATIVE CONNECTED COMMUNITIES ITRADING AS WELL CONNECTED)
{A COMPANY LIMITED BY GUARANTEEI
NOTES TO THE FINANCtAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
ACCOUNTING POLICIES Icontinuedl
2.4 EXPENDITURE ICONTINUEDI
Expenditure on charitable activities Is Incurred on directly undertaking the activities whi¢h further the
Charitys objectivos, as well as any associated support costs.
2.5 TANGIBLE FIXED ASSETS AND DEPRECIATION
Tangible fixed assets costing £500 or more are capitalised and re¢ognised when future econornic
benefits aw probable and the cost or value of the asset can be measured reliably.
Tangible fixed assets are initially recognised al cost. After recognition, under the cost model, tangible
rixed assets are rneasured at cost less accumulated depre¢iation and any accumulated impairment
losses. All costs incurred lo bring a tangible fixed asset into tts intended working condition should be
included in the Measu￿￿ent of cost.
Depreciation is charged so as lo allocate the cost of tsngible fixed assets less their residual value
over their estimated useful lives.
Depreciation is provided on th8 followng bases-
Office equipment
Computer equipment
20°A reducing balance
200h reducing balan
2.6 DEBTORS
Trade and other debtors are recognised al the 5ettlerll¢nt amount after any trade discount offered.
Prepayments are valued al the amount wepaid net of any trade discounts due.
2.7 CASH AT BANKAND IN HAND
Cash at bank and in hand includes cash and short-lerm highly liquid inveslmenls with a short maturity
of three months or less from the date of acquisition or Dpening of the dewsil or similar account.
2.8 LIABIUTIES AND PROVISIONS
Liabilities are rewnised when there is an obligation at the Balance sheet dale as a result of a past
event, il is probable that a transfer of economic banefil will be required in settlement, and the amount
of the settlement can be estimated reliably.
Liabilities are rec(yJnised at the amount Ih8t the Charity anticipates it will pay lo settle the debt or the
amount il has re￿iVed 8$ advanced payments for the goods or seNices it musl provide.
2.9 PENSIONS
The Charity operatss a defined contribution pènsion scheme and the pension charge represents the
amounts payable by the Charity to the fund in respect of the year.
Page 21

CREATIVE CONNECTED COMMUNITIES ITRADING ASWELL CONNECTED}
IA COMPANY LIMITED BY GUARANTEEI
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
ACCOUNTING POLICIES {¢ontinued}
2.10 FUND ACCOUNTING
General funds are unrestricted funds which are available for use at th8 discretion of the Trustees in
furtherance of the general objectives of the Charity and which have not been designated for other
purposes.
Designated funds comprise unrestricted fjJnds that have been set aside by the Trustees for particular
purposes. The aim and use of each designated fund is sel out in the notes to the financial
staltsmènts.
Restricted funds are funds which are to be used in accordance with specific reslriclions imposed by
donors or whi¢h have been raised by the Charity for parti¢ular purposes. The costs of raising and
administering such funds are charged against the specific fund. The aim and use of each restricted
fund is sel out in the notes lo the financial stslemenls.
INCOME FROM DONATIONS AND LEGACIES
Charlty
Unréstrl¢ted
funds
2021
Charity
Restricted
funds
2021
Total
funds
2021
Totsl
funds
2020
Charity donations
Charity grants
19,002
19,002
10,500
39,105
8,418
10,500
Total dontatlons and legacles
19,002
10,500
29,502
47,523
Total 2020
41,943
5,580
47,523
INCOME FROM CHARITABLE ACTIVITIES
Charlty
Unrestricted
funds
2021
Total
funds
2021
Total
funds
2020
Education and training
212,810
212,810
263,033
TOTAL 2020
263,033
263.033
Page 22

CREATIVE CONNECTED COMMUNITIES ITRADING AS WELL CONNECTED)
IA COMPANY LIMITED BY GUARANTEEI
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
INVESTMENT INCOME
Unrestrtcted
funds
2021
Total
funds
2021
Total
funds
2020
Investment income
63
63
309
TOTAL 2020
309
309
ANALYSIS OF EXPENDITURE 8Y ACTIVITIES
Support
costs
Total
funds
2021
Total
funds
2020
Direct Cost5
2021
2021
Charitable A¢tivities
251,758
2,712
254,470
319,553
TOTAL 2020
316,553
3,000
319.553
Page 23

CREATIVE CONNECTED COMMUNITIES (TRADING AS WELL CONNECTED)
IA COMPANY LIMITED BY GUARANTEEI
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
ANALYSIS OF EXPENDITURE BY ACTIVITIES ICONTINUEDI
ANALYSIS OF DIRECT COSTS
Total
funds
2021
Total
funds
2020
Staff costs
Depreciation
Legal and professional
Advertising and marketing
Payroll fees
Bank fees
161,540
1,104
3,432
2.707
872
217,579
1,300
2,377
55
1,004
Gener81 expanses
Insurance
Printing. postage and stationary
Rent
6.211
2.080
8,475
6.634
2,884
2,386
5,755
12,819
967
Staff development and Conferences
Subscriptions
Travel and subsistence
1,158
2,19B
55,344
426
5,876
61,951
279
Project consumables
Repairs and maintenance
Fundraising expenditure
391
TOTAL 2021
251,758
316,553
ANALYSIS OF SUPPORT COSTS
Total
funds
2021
Total
funds
2020
Goveman¢e ¢osts
2,712
3,000
Page 24

CREAT5VE CONNECTED COMMUNITIES (TRADING AS WELL CONNECTED)
IA COMPANY LIMITED BY GUARANTEEI
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
STAFF COSTS
2021
2020
Wages and salaries
Social security costs
Other penslon costs
142.140
8.885
10,515
189,561
15,274
12,744
161,540
217,579
The average number of persons èmployed by the Charity during the year was as folLows'.
2021
2020
No.
Average employees
No etTiployee wceived remuneration amounlino to more than £60.000 in either year.
The Trustees consider themselves lo be key management personnel. accordingly there is no
remuneration paid for the year12020.' nill.
TANGIBLE FIXED ASSETS
Offlce
Computer
equlpment equlpment
Total
COST
At 1 April 2020
Additions
941
7,111
321
8,052
321
At 31 March 2021
941
7,432
8.373
DEPRECIATION
Al 1 April 2020
Charge for the year
459
96
2,392
1,008
2.851
1.104
At 31 March 2021
555
3,400
3,955
NET BOOK VALUE
At 31 March 2021
386
4,032
4,418
At 31 March 2020
482
4,719
5,201
Page 25

CREATIVE CONNECTED COMMUNITIES (TRADING AS WELL CONNECTED)
IA COMPANY LIMITED BY GUARANTEEI
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
DEBTORS
2021
2020
DUE WITHIN ONE YEAR
Trade debtors
Other debtors
Prepayments 8nd accrued income
753
133,752
1.787
1.742
2,591
135,539
10. CREDITORS.. AMOUNTS FALLING DUE WITHIN ONE YEAR
2021
2020
Trade creditors
Other laxalion and social security
Other creditors
Accruals and deferred income
5.745
2,692
1.444
4,218
26,211
28,919
8,164
16,601
60,792
Paga 26

CREATIVE CONNECTED COMMUNITIES {TRADING AS WELL CONNECTED)
IACOMPANY LIMITED BY GUARANTEEI
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
11. STATEMENT OF FUNDS
STATEMENT OF FUNDS- CURRENT YEAR
Balancè at
31 March
2021
Balance at 1
April 2020
Income Expènditure
UNRESTRICTED FUNDS
CHARITY DESIGNATED FUNDS
Reorganisalion reserve
47,500
47,500
CHARITY GENERAL FUNDS
General Funds
71.461
231,875
{216.8661
86.470
TOTAL UNRESTRICTED FUNDS
118.961
231.875
{216,866)
133,970
RESTRICTED FUNDS
DRCP
Great Westem RaihNays
University of Plymouth
Norman Family Charitable Trust
65,344
137,604)
27,740
5,000
4,500
1,000
5,000
4.500
1.000
65,344
10,500
{37.6041
38,240
TOTAL OF FUNDS
184.305
242,375
{254.4701
172.210
Page 27

CREATIVE CONNECTED COMMUNITIES ITRADING AS WELL CONNECTED)
{A COMPANY LIMITED BY GUARANTEEI
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
STATEMENT OF FUNDS {CONTINUEDI
Deslgnated funds
Reorganisation resèrvè
The Reorganisalion reserve represents funds put aside for reorganisation of the Charity following the loss
of a contract.
Restricted funds
DRCP
To improve the overall health and wellbeing of the people of Devonport. With target beneficiaries
including families wlh ¢hildren, members of the BME community, the elderly, the homeless, people with
menlsl health problerlls, people recovering from substance misuse and people Mrith disabilities and
special educational needs.
Macmillan Cancer Support
Funding provided to support a ABCD project in Devonport.
Faculty of Health and Human Sciences
Funding provid8d for the 'Denl81 Buddies, groups.
Great Weslem RaI￿aYS
Funding for developing and creating th8 'You Matter, We Care, project for vulnerable and disadvantaged
women and men in the Stonehouse area. This will be used to create 75 female and 25 male wellbeing
packs with personal hygiene items and oral health resources alongside a signposl'ng information card.
University of Plymouth
To support and facililale a Higher Education Innovation Fund outreach project., this involved brokering
Contacts with a local primary school in PIyTnoulh and specialist college in Dartington.
Norman Family Charitable Trust
Funding to ￿ate wellbeing gift bags for vulnerable and al-risk adult groups in Exeler.
Page 28

CREATIVE CONNECTED COMMUNITIES (TRADING AS WELL CONNECTED)
IA COMPANY LIMITED BY GUARANTEE)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
11. STATEMENT OF FUNDS ICONTINUEDI
STATEMENT OF FUNDS- PRIOR YEAR
Balan￿ at
31 March
2020
Balance at
1 April 2019
Transfers
inloul
Income Expenditure
UNRESTRICTED FUNDS
DESIGNATED FUNDS
Reorganisation Reserve
47,500
47.500
GENERAL FUNDS
General Funds
127,649
305,285
1313,9731
147,5001
71,461
TOTAL UNRESTRICTED
FUNDS
127,649
1313.9731
118.961
RESTRICTED FUNDS
DRCP
Macmillan Cancer Support
Faculty of Health and Human
Sciences
65,344
65,344
4.080
14.0801
1,500
{1,5001
65,344
5.580
15,5801
65,344
TOTAL OF FUNDS
192,993
5,580
1319,5531
184,305
12. ANALYSIS OF NET ASSETS BETWEEN FUNDS
ANALYSIS OF NET ASSETS BETWEEN FUNDS - CURRENT YEAR
Unrestricted
funds
2021
Restricted
funds
2021
Total
funds
2021
Tangible fixed assets
Current assets
Creditors due wthin one year
4,418
146,153
116,6011
4.418
184.393
116,6011
38.240
TOTAL
133,970
38,240
172,210
Page 29

CREATIVE CONNECTED COMMUNITIES (TRADING AS WELL CONNECTED)
IA COMPANY LIMITED BY GUARANTEEI
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
12. ANALYSIS OF NET ASSETS BETWEEN FUNDS (CONTINUED)
ANALYSIS OF NET ASSETS BETWEEN FUNDS- PRIOR YEAR
Unreslricled
funds
2020
Reslricled
funds
2020
Total
funds
2020
Tangible fixed assets
Current assets
Creditors due wthin one year
5,201
174.551
{60.7921
5.201
239,895
160,7921
65.344
TOTAL
118,960
65,344
184,304
13. PENSION COMMITMENTS
The Charity operatss a defined contributions pension scheme. The assets of the scheme are held
separately from thos8 of the Charity in an independenuy administered fund. The pension wst charge
represents contributions payabl8 by the Charity to the fund and amounted lo £10,51512020.. £12,744).
Contributions totalling £Nil12020.. £Nill were payable to the fund at the balance sheet date and are
included in creditors.
14. RELATED PARTY TRANSACTIONS
During the year services were provided by Peninsula Dental Social Enterprise CIC lo the Charity, free of
charge, with a value of £10,70512020.. £34,612). This has been recorded in donations. At the year end
there was no balan￿ between the the two entities.
15. CONTROLLING PARTY
The Charity is controlled by the Board of Trustees.
Page 30