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01|2022|31|12|2022| ## Section A Reference and administration details **Charity name** The Contact Zone - Child Contact Centre **Other names charity is known by Regist ered charity** 116782 **numbe** 6 **r (if any) Charity** PO Box 363 **'s** Bridgend **princip al addres Postco** CF31 9NZ **s de** ## **Names of the charity trustees who manage the charity** |1
2|**Trustee name**|**Office (if any)**|**Dates acted if not for whole**
**year**|**Name of person (or body)**
**entitled to appoint**
**trustee (ifany)**| |---|---|---|---|---| ||Natalie Harries|Secretary|10years|| ||Mared Edwards|Vice chair|10years|| 1 2018 **TAR** |||3
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20|Catherine Evans|Treasurer|10years|| |---|---|---|---|---|---|---| ||||Rev Geoff Waggett|Chair|3years|| |||||||| |||||||| |||||||| |||||||| |||||||| |||||||| |||||||| |||||||| |||||||| |||||||| |||||||| |||||||| |||||||| |||||||| |||||||| |||||||| ||||**Names of the trustees for the charity, if any, (for example, any custodian trustees)**|||| ||||**Name**||**Dates acted if not for whole year**|| |||||||| |||||||| |||||||| ## **Names and addresses of advisers (Optional information)** **Type of adviser Name Address Name of chief executive or names of senior staff members (Optional information)** Andrea Thomas, Manager ## **Section B Structure,governance and management** ## **Description of the charity’s trusts** Constitution Type of governing document (eg. trust deed, constitution) Charitable Incorporated Organisation How the charity is constituted (eg. trust, association,company) Applicants are appointed by Trustees. Trustee selection methods (eg. appointed by, elected by) Eligibility for trusteeship (a) Every charity trustee must be a natural person. (b) No individual may be appointed as a charity trustee of the CIO: 2 2018 **TAR** - if (s)he is under the age of 18 years; - if (s)he would automatically cease to hold office under the provisions of clause c) No one is entitled to act as a charity trustee whether on appointment or on any re-appointment until (s)he has expressly acknowledged, in whatever way the charity trustees decide, his or her acceptance of the office of charity trustee. Number of charity trustees (a) There must be at least 3 charity trustees. If the number falls below this minimum, the remaining trustee or trustees may act only to call a meeting of the charity trustees, or appoint a new charity trustee. (b) The maximum number of charity trustees is 10. The charity trustees may not appoint any charity trustee if as a result the number of charity trustees would exceed the maximum. (c) When actively looking for new trustees, the skillset required to fill missing skills will be considered e.g. knowledge of GDPR, Funding, Accounts etc. ## **Additional governance issues (Optional information)** You **may choose** to include additional information, where relevant, about: - policies and procedures adopted for the induction and training of trustees; - the charity’s organisational structure and any wider network with which the charity works; - relationship with any related parties; - trustees’ consideration of - major risks and the system and procedures to manage them. The charity trustees will make available to each new charity trustee, on or before his or her first appointment: - (a) a copy of the current version of this constitution; and (b) a copy of the CIO’s latest Trustees’ Annual Report and statement of accounts. (c) a copy of the accreditation/re-accreditation Report as carried out by NACCC or its agent. - (d) a copy of the membership terms and conditions of NACCC The centre is a Member of the National Association of Child Contact Centres and operates in accordance with its National Standards for Child Contact Centres. There are a number of working policies including the following: - Child Protection - Confidentiality - Health and Safety - Equal Opportunities and Diversity - Domestic Violence - Volunteers - DBS Disclosures - GDPR - Covid19 Policy All policies and procedures are reviewed by the Trustees on an annual basis. The centre has one member of staff who works on a part time basis. The CIO is managed by Andrea Thomas, she trains and manages a group of volunteers. 3 **TAR** 2018 **Section C Objectives and activities** To promote the care and upbringing of children of separated families for the public benefit by: - providing a safe, secure and neutral location where such children can spend time with the parent they no longer live with, or other family members they would not otherwise see ## **Summary of the objects of the charity set out in its governing document** - providing the highest quality, child focussed service for the benefit of the children of separated families; - facilitating the contact arrangements in ways which are in the best interests of the children; - assisting the families to move forward and, where appropriate, to move to contact arrangements away from the Centre. **Summary of the main activities undertaken for the public benefit in relation to these objects (include within this section the statutory declaration that trustees have had regard to the guidance issued by the Charity Commission on public benefit)** The Contact Zone in Bridgend began in 2014 after District Judge Morgan requested that a centre should be established in Bridgend County Borough. It would allow children of separated parents to maintain valuable contact with a parent or members of their family in a safe and fun environment. There was no such facility at the time. The Contact Zone, a registered charitable incorporated organisation based at Nolton Church Hall, Bridgend, was the answer to this request. It is supported by a highly-trained member of staff and a number of trained volunteers who work on a rota basis. All staff and volunteers have passed Disclosure and Barring Service (DBS) checks. The centre is open every Saturday morning and Wednesday afternoon, offering play sessions, games, arts and crafts in a fun environment for parents and their loved ones. Families that attend the centre are referred by the court or they refer themselves due to issues that have arisen from conflict after a relationship breakdown. Parents require a safe place for children to meet parents or family members without fear of conflict and with support. Contact normally takes place until a resolution through court, mediation or discussion can be found. The basic elements of supported contact are as follows: - Impartiality. - Staff and volunteers are available for assistance but there is no close observation, monitoring or 4 **TAR** 2018 evaluation of individual contacts/conversations. ● Several families are usually together in one or a number of rooms. ● Encouragement for families to develop mutual trust and consider more satisfactory family venues. ● Apart from attendance dates and times, no detailed report will be made to a referrer, CAFCASS, a party’s solicitor or court, unless there is a risk of harm to the child, parent or Centre worker. ● An acknowledgement that it be viewed as a temporary arrangement to be reviewed after an agreed period of time. Since opening in February 2014, The Contact Zone has overseen contact for 129 families for a range of time periods, varying from four weeks to 4 years depending on the type of referral and the need or willingness to progress contact to a more natural environment. A court order will stipulate the length of contact but a self-referral by a client themselves is likely to need a longer period of time with more support and guidance to reach an amicable agreement to avoid court. ## **Additional details of objectives and activities (Optional information)** You **may choose** to include further statements, where relevant,about: - policy on grantmaking; - policy programme related investment; - contribution made byvolunteers. The role of the volunteer is to oversee discreetly the meetings between the families, support the children and interaction if needed and generally assist with the day to day running of the centre. There are opportunities for volunteers who wish to learn more, to sit in on pre-visits and to learn about the responsibilities of running a centre. The volunteer will: . assist with the setting up and the cleaning up . oversee discreetly the meetings between the families . support the children and interaction if needed . assist with the day to day running of the centre . provide a healthy and safe environment for families to meet for contact . report any concerns regarding safeguarding or child protection immediately to The Manager . Ensure that all service users, visitors, staff and volunteers follow The Contact Zone's Policies and Procedures at all times. There was an increase in referrals this year due to the backlog from Covid and the effects Covid has had on families 5 **TAR** 2018 ## Section D Achievements and performance 6 **TAR** 2018 ## Section D Achievements and performance **Summary of the main achievements of the charity during the year** Since opening in February 2014, The Contact Zone has overseen contact for 129 families for a range of time periods, varying from four weeks to 4 years depending on the type of referral and the need or willingness to progress contact to a more natural environment. During 2022 The Contact Zone oversaw contact for 32 families over 1-2 hours. One family were still ongoing from 2017 with 3 still ongoing from 2018 and 2 from 2019 and 2 from 2020. We have been able to make a slow return to normal after the Covid 19 Pandemic and have had to add another day to our contact to ensure all our clients needs are met within Covid regulations. This has also enabled us to meet the rise in demand for contact 7 **TAR** 2018 ## **Section E Financial review** |**Brief statement of the**
**charity’s policy on reserves**
**Details of any funds materially**
**in deficit**|Accounting records, accounts, annual reports and returns, register
maintenance
(1) The charity trustees must comply with the requirements of the
Charities Act 2011 with regard to the keeping of accounting records, to
the preparation and scrutiny of statements of account, and to the
preparation of annual reports and returns. The statements of account,
reports and returns must be sent to the Charity Commission, regardless
of the income of the CIO, within 10 months of the financial year end.
(2) The charity trustees must comply with their obligation to inform the
Commission within 28 days of any change in the particulars of the CIO
entered on the Central Register of Charities.| |---|---| ||No funds in deficit.| ## **Further financial review details (Optional information)** - You **may choose** to include ● The Contact Zone families pay a £50 Referral Fee and £14 per hour, additional information, where £20 for 1.5 hrs & £24 for 2 hrs unless on benefits (proof required) - relevant about: where the cost is £10/hr, £14 for 1.5 hrs & £18 for 2hrs. This helps - ● the charity’s principal cover some of the costs of running the centre. sources of funds (including ● CAFCASS Cymru didn’t provide funding this year - any fundraising); - The Contact Zone staff and trustees apply for grant funding on a - ● how expenditure has supported the key objectives continual basis and have been successful in gaining £750 from of the charity; Arnold Clark. The organisation has used £3000 of the Moondance Foundation Restricted Funds to assist with core costs. £1606 was - **●** investment policy and donated to the organisation as well as the Session/Referral costs of - objectives including any ethical investment policy £1646 which help with the sustainability of the organisation adopted. ## **Section F Other optional information** 8 **TAR** 2018 **Section G Declaration The trustees declare that they have approved the trustees’ report above. Signed on behalf of the charity’s trustees** C.Elias **Signature(s)** G. Waggett Catherine Elias/Evans **Full name(s)** Rev Geoffrey Waggett **Position (egSecretary,** Chair Treasurer **Chair, etc) Date** 27/07/23 9 **TAR** 2018 CHARITY COMMISSION FOR ENGLAND AND WALES Reglstered tharfty n￿tse￿ 1187826 Recei ts and ments accounts For the period from To Section A Receipts and payments Unrestrlct8d Rest￿eted Endowment funds fttnds f¥Jnds to the n•awl É toth• rn•fgBt£ tolh• 11gamt£ Total funds Last year tothè Marost£ toth• ne•wtE A1 Recei Grnni$ Fund￿ Self Referralfees Session fees Donati￿$ The yapp.eha1ii￿0 pa￿1 TNning fee$ Arndd a8Tk Moondanct Foundation tota 817 276 1.370 81T 275 1.3TO 1,606 10.921 230 750 750 12,000 s Income or ARJ 29,405 set an see table nve8tm•nt sales, tota A3Pa ment5 Accounting package Postagtr and siauone Staff wagtrs Insuran NACC membersh¥J Renl and rates staff expenses PPE axpeDses Volullleerexpenses ResourcÉ$ Govern￿¢￿ assèssm￿1 certsfiL* 131 473 8,260 4Z9 131 473 8,260 429 280 S.9a2 149 72 ssl B,T80 429 252 1600 411 86 310 3,OB7 149 168 168 410 16,290 530 14.371 Sub total 13,219 3,071 A4 A￿￿1 and Investmgnt Sub total 13,219 3.071 16.290 14,371 Net olreceipts/(payments) AS Tran$fèrs between fvnds A6 Cash funds last year end Cash funds thls year end 7.671 3.071 10,742 15,034 23.127 15.456 9.153 6.082 32.280 21,638 17,246 32,280 GCXX R1 accounts ISS} 2710412023 Section B Statement of assets and liabilities at the end of the period Unrestrlcted lunds to noar•5t£ R•strlcted funds to twre8t£ Endowment fund8 no8rest£ Cat¢9oraes Detsll8 B1 Ca8h funds 1&456 6.082 Totsl cash funds 15,456 6.082 Unrestrithd fvnds to rwrn&t£ Restrfcted fund¥ to wr95t£ Endowment fund8 to noarest£ Dptails Fund lo whKh a55et ￿10 Cutrontv4lu• nél Detalls Cc*t lopilon•l> Fundto whkh Currenty￿1 Detalls Cmtlopdwal) B4 Assets rotained for the charlty's own u$9 Fund towhkh Amount duè Ilona When du Delall$ BS Llabllltles Signed by onè or two trustee$ on behaw of all the trustees Date ol roval Signatu prtnl Name CCXX R2 accounts ISSI 2710412023