## **Trustees' Annual Report for the period** 

Period start date Period end date 1 April 2020 31 March 2021 

**From To** 

## Section A                        Reference and administration details 

|**Charity name**<br>**Other names charity is known by**<br>**Registered charity number (if any)**<br>**Charity's principal address**|<br>Signpost|<br>Signpost|
|---|---|---|
||||
||||
||1167027||
||<br>St Marys Churchyard||
||High Street||
||Watford||
||**Postcode**|**WD17 2BE**|



## **Names of the charity trustees who manage the charity** 

|1<br>2<br>3<br>4<br>5<br>6<br>7<br>8<br>9<br>10<br>11<br>12<br>13<br>14<br>15<br>16<br>17<br>18<br>19<br>20|**Trustee name**|**Office (if any)**|**Dates acted if not for whole**<br>**year **|**Name of person (or body) entitled**<br>**to appoint trustee (ifany)**|
|---|---|---|---|---|
||GuyFoxall||||
||Steve Bailey||From Nov 2020||
||Elizabeth Knight||From Nov 2020||
||Max Beddard|Treasurer|From Nov 2020||
||Helen Gracie|Chair|From Nov 2020||
||Tom Sharples||To Jan 2021||
||Shelia Barton||||
||Claire Henshaw||To Nov 2020||
||||||
||||||
||||||
||||||
||||||
||||||
||||||
||||||
||||||
||||||
||||||
||||||



**Names of the trustees for the charity, if any, (for example, any custodian trustees)** 

**Name Dates acted if not for whole year** 

**TAR** 

March **2012** 

1 



|**Names and addresses of advisers (Optional information)**<br>**Type of adviser**<br>**Name**<br>**Address**|**Names and addresses of advisers (Optional information)**<br>**Type of adviser**<br>**Name**<br>**Address**|**Names and addresses of advisers (Optional information)**<br>**Type of adviser**<br>**Name**<br>**Address**|
|---|---|---|
||||
||||
||||
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## **Name of chief executive or names of senior staff members (Optional information)** 

## **Section B              Structure, governance and management** 

## **Description of the charity’s trusts** 

Type of governing document 

Constitution dated 10 May 2016 

- (eg. trust deed, constitution) 

CIO How the charity is constituted 

- (eg. trust, association, company) 

Trustees appointed at the AGM. Trustees may co-opt additional people to Trustee selection methods serve to fill casual vacancies and skills gaps. (eg. appointed by, elected by) 

## **Additional governance issues (Optional information)** 

You **may choose** to include additional information, where relevant, about: 

- policies and procedures adopted for the induction and training of trustees; 

- the charity’s organisational structure and any wider network with which the charity works; 

- relationship with any related parties; 

- trustees’ consideration of major risks and the system and procedures to manage them. 

## **Section C                    Objectives and activities** 

The objects of the Charity are: 

1. to advance the education of children and young people under the age of 25 years and the parents, carers or guardians of such 

**Summary of the objects of the** young persons; **charity set out in its** 2. to preserve and protect the mental and physical health of children **governing document** and young people under the age of 25 by the provision of counselling and other therapeutic services for such persons, without distinction of race, nationality, sexual orientation, disability, religious or political beliefs. 

**TAR** 

March **2012** 

2 



**Service delivery activities.** The objects of Signpost are: 1. to advance the education of children and young people under the age of 25 years and the parents, carers or guardians of such young persons; 2. to preserve and protect the mental and physical health of children and young people under the age of 25 by the provision of counselling and other therapeutic services for such persons, without distinction of race, nationality, gender, sexual orientation, disability, religious or political beliefs. **MAIN ACTIVITIES AND PUBLIC BENEFIT Service delivery activities** A national lockdown announced by the Government on 23[rd] March 2020 effective from 26[th] March 2020 meant that face to face counselling had to transition to virtual services via telephone and video calls, this change continued into the next financial year. During this year the charity counselled an extra 122 young people compared to last year and increased the number of sessions provided by 152 against the previous year. The split between telephone and video counselling was 50.7% and 49.3% respectively. Nearly 75% of young people supported were aged 18 and below and overall, nearly 75% of those supported were female. The challenges faced by young people in today's society are significant and youth mental health is at the forefront of everyone's minds. Signpost's commitment to support young people is ongoing and the Trustees look forward to this developing in the years ahead. The Charity has undertaken a significant amount of work to support young people through: a) Community mental health advice counselling, b) One to one support, c) Workshops and group work. All clients are offered a minimum of twelve sessions, and some may have more depending upon individual need. The activities and counselling support has been provided by: a) Staff. b) Freelance counsellors, c) Designated safeguarding officer, d) Volunteers. **CAMHS work** Signpost delivered community mental health counselling for young people through the CAMHS contract and other grant programmes. **Fundraising** Fundraising has developed during 2020/21 and the Trustees are grateful for the support of a number of donors who have supported the Charity's work. In particular, thanks are extended to: a) Dentons UK b) One YMCA c) Bugler Construction (Foundation) d) Elm Tree Trust e) Amazon 

During this year the charity counselled an extra 122 young people compared to last year and increased the number of sessions provided by 152 against the previous year. The split between telephone and video counselling was 50.7% and 49.3% respectively. Nearly 75% of young people supported were aged 18 and below and overall, nearly 75% of **Summary of the main activities undertaken for the** those supported were female. **public benefit in relation to these objects (include within** The challenges faced by young people in today's society are significant **this section the statutory** and youth mental health is at the forefront of everyone's minds. Signpost's **declaration that trustees have** commitment to support young people is ongoing and the Trustees **had regard to the guidance** look forward to this developing in the years ahead. The Charity has **issued by the Charity** undertaken a significant amount of work to support young people **Commission on public** through: **benefit)** a) Community mental health advice counselling, b) One to one support, c) Workshops and group work. All clients are offered a minimum of twelve sessions, and some may have more depending upon individual need. The activities and counselling support has been provided by: a) Staff. b) Freelance counsellors, c) Designated safeguarding officer, d) Volunteers. 

**TAR** 

March **2012** 

3 



f) CAF 

- g) Hertfordshire Community Foundation 

- h) Watford 3 Rivers 

- i) Watford Borough Council 

The Charity has also benefitted from donations from several individuals, local schools and community associations' who have been keen to support young people who are encountering mental health 

challenges. The Trustees are very grateful for this ongoing support which helps to safeguard the future delivery of Signpost services and ongoing delivery of public benefit. 

## **Volunteer support** 

Signpost has been blessed by the support, commitment and dedication of its volunteers. In a year of change, the impact that they have delivered has been immense. Sincere and grateful thanks are extended to everyone who has given of their time in the service of young people. 

## **Additional details of objectives and activities (Optional information)** 

You **may choose** to include further statements, where relevant, about: 

- policy on grantmaking; 

- policy programme related investment; 

- contribution made by volunteers. 

**TAR** 

March **2012** 

4 



Section D                      Achievements and performance 

**Summary of the main achievements of the charity during the year** 

MAIN ACHIEVEMENTS The Charity's principal achievements were in relation to: a) young people, b) fundraising’ c) transition, change and preparing for the future’ d) transitioning services to cope with Covid restrictions. e) transitioned system to Microsoft 365. f) launched new website with associated back office function to improve processes. 

## **Young People** 

The delivery of the community health mental health services, grant funded programmes and one to one counseling support was successful. The Charity published impact information on its website at www.signpostcounselling.org.uk and attention is drawn to this. 

## **Fundraising** 

The Charity has benefited from the support of: a) Individuals through their generous donations and b) Grants from trusts and foundations. 

The fundraised income in 2020/21 has enabled the Charity to face the future with confidence and seek to further its work. Transition, and preparing for the future The transition and change programme that commenced in March 2019 was completed by 31 January 2020 as envisaged. This concentrated period of change was successful and enables Signpost to look forward to the new decade with strength and confidence. 

**TAR** 

March **2012** 

5 



**Section E                    Financial review** 

## **Brief statement of the** 

## **charity’s policy on reserves** 

SECTION E - FINANCIAL REVIEW RESERVES AND FUNDS **Reserves policy** 

The Trustees' policy on reserves is to retain six month's expenditures in cash balances. The funds available to 31 March 2021 demonstrate that the Charity's financial and reserves position is on target. 

## **Fund balances** 

All unrestricted and restricted funds have positive balances with no deficits. There is no permanent endowment. 

## **FINANCIAL REVIEW** 

The financial achievements delivered in 2020/21 were: 

a) new sources of fundraised income from trusts and foundations: b) Despite in impact of Covid the charity increased the number of counselling sessions and the number of people we were able to support. c) savings from changes in working practices due to Covid supported increased counselling. These activities were successful and aid the ongoing sustainability of the Charity. 

**Details of any funds materially in deficit** 

## **Further financial review details (Optional information)** 

You **may choose** to include additional information, where relevant about: 

- the charity’s principal sources of funds (including any fundraising); 

- how expenditure has supported the key objectives of the charity; 

- investment policy and objectives including any ethical investment policy adopted. 

## **Section F                     Other optional information** 

**TAR** 

March **2012** 

6 



## **Section G                    Declaration** 

**The trustees declare that they have approved the trustees’ report above.** 

**Signed on behalf of the charity’s trustees** 

**Signature(s) Full name(s) Position (eg Secretary, Chair, etc) Date** 

**TAR** 

March **2012** 

7 




**----- Start of picture text -----**<br>
SIGNPOST 1167027<br>Receipts and payments accounts<br>For the period  31 MARCH<br>1 APRIL 2020 To<br>from 2021<br>Section A Receipts and payments<br>Unrestricted  Restricted  Endowment<br>Total funds Last year<br>funds funds funds<br>to the nearest<br>to the nearest £ to the nearest £ to the nearest £ to the nearest £<br>£<br>A1 Receipts<br>Donations                     42,739                          -                          -                        42,739                    27,974<br>Commissioned work                   104,179                          -                          -                      104,179                    70,384<br>Projects                       9,962                          -                          -                          9,962                    16,476<br>Grants                     48,451                          -                          -                        48,451                    54,790<br>Hire fees                               -                          -                          -                                -                        3,134<br>Miscellaneous                               -                          -                          -                                -                        1,410<br>Sub total  (Gross income for<br>                  205,331                          -                          -                      205,331                  174,168<br>AR)<br>A2 Asset and investment sales,<br>(see table).<br>None                               -                            -                          -                              -                              -<br>                              -                            -                          -                              -                              -<br>Sub total                                -                            -                          -                              -                                -<br>Total receipts               205,331                         -                       -                    205,331               174,168<br>A3 Payments<br>Charitable donations                            90                          -                          -                               90                      5,000<br>Salaries                     70,558                    4,750                        -                        75,308                    61,676<br>Contractors                     48,475                          -                          -                        48,475                    41,625<br>Training                       2,300                          -                          -                          2,300                         712<br>Expenses                       1,839                          -                          -                          1,839                      1,589<br>Bank, payroll & audit costs                          483                          -                          -                             483                      2,621<br>Office costs                       2,077                          -                          -                          2,077                      7,722<br>ICT costs                       5,389                          -                          -                          5,389                      2,361<br>Property costs                       1,983                          -                          -                          1,983                    20,640<br>Sub total [                  133,194 ]                   4,750                        -                      137,944                  143,946<br>A4 Asset and investment<br>purchases, (see table)<br>None                               -                            -                          -                              -                              -<br>                              -                            -                          -                              -                              -<br>Sub total [                              - ]                           -                          -                              -                                -<br>Total payments               133,194                 4,750                       -                    137,944               143,946<br>Net of receipts/(payments)                 72,137  -              4,750                     -                    67,387                30,222<br>A5 Transfers between funds                           -                       -                      -                                -                          -<br>A6 Cash funds last year end                  92,253                 4,750                     -                    97,003                66,781<br>Cash funds this year end               164,390                       -                       -                 164,390                97,003<br>**----- End of picture text -----**<br>


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## **Section B Statement of assets and liabilities at the end of the period** 

|**Categories**<br>Signed by one or two trustees on<br>behalf of all the trustees<br>**B1 Cash funds**<br>**B2 Other monetary assets**<br>**B3 Investment assets**<br>**B4 Assets retained for the**<br>**charity’s own use**<br>**B5 Liabilities**|(agree balances with receipts and payments<br>account(s))<br>**Details**<br>CAF Bank<br>**_Total cash funds_**<br>**Details**<br>None<br>**Details**<br>**Details**<br>None<br>Signature<br>**Details**|**Unrestricted**<br>**funds**<br>**Restricted**<br>**funds**<br>**to nearest £**<br>**to nearest £**<br>**164,390**<br>**-**<br>**-**<br>**-**<br>**164,390**<br>**-**<br>OK<br>OK<br>**Unrestricted**<br>**funds**<br>**Restricted**<br>**funds**<br>**to nearest £**<br>**to nearest £**<br>**-**<br>**-**<br>**-**<br>**Fund to which**<br>**asset belongs**<br>**Cost (optional)**<br>**-**<br>**-**<br>**Fund to which**<br>**asset belongs**<br>**Cost (optional)**<br>**-**<br>**-**<br>**-**<br>**-**<br>**Fund to which**<br>**liability relates**<br>**Amount due**<br>**(optional)**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>Print Name|**Endowment**<br>**funds**<br>**to nearest £**<br>**-**<br>**-**<br>**-**|
|---|---|---|---|
||||**-**|
||||OK|
||||**Endowment**<br>**funds**<br>**to nearest £**<br>**-**<br>**-**<br>**Current value**<br>**(optional)**<br>**-**<br>**Current value**<br>**(optional)**<br>**-**<br>**-**<br>**When due**<br>**(optional)**<br>Date of<br>approval<br>19/01/2022|



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## **INDEPENDENT EXAMINER’S REPORT TO THE TRUSTEES OF SIGNPOST** 

I report to the trustees on my examination of the accounts of Signpost (“the charity”) for the period ending 31 March 2021. 

## **Responsibilities and basis of report** 

As the trustees of the charity, you are responsible for the preparation of the accounts in accordance with the requirements of the Charities Act 2011 (‘the Act’). 

I report in respect of my examination of the charity’s accounts carried out under section 145 of the 2011 Act and in carrying out my examination I have followed all the applicable Directions given by the Charity Commission under section 145(5)(b) of the Act. 

## **Independent examiner’s statement** 

I have completed my examination. I confirm that no material matters have come to my attention in connection with the examination giving me cause to believe that in any material respect: 

1. accounting records were not kept in respect of the Trust as required by section 130 of the Act; or 

2. the accounts do not accord with those records. 

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached. 


**Jason Foxwell FCCA FCIE** independent-examiner.net 39 Enfield Road, Poole, BH15 3LJ 

Date: 21 January 2022 

