Registered Charity 1166411
ANNUAL REPORT AND ACCOUNTS
For year ending 30[th] June 2024
1. REFERENCE AND ADMINISTRATION DETAILS
1.1 Charity Name
Keystone Palliative Support Centre (known as Keystone Support Centre) Registered Charity Number 1166411 Incorporated as a Charity on 7 April 2016
1.2 Purpose of the Charity
This is defined in the founding documents as “To relieve the suffering of those with life-limiting illnesses, their carers and the recently bereaved in Alsager and the surrounding parishes of Church Lawton and Odd Rode”.
In practice this means that the charity operates, each week, a Patient and Carer Support Group and a Bereavement Support Group as well as providing a range of therapies (such as Massage, Reflexology, Aromatherapy and Reiki), a social and learning environment (art therapy, board games etc.) and Movement and Balance classes under the banner “Tripudio”.
1.3 Charity's Administrative Address
c/o Homefields 9, Chells Hill Church Lawton Stoke on Trent ST7 3FB
1.3 Trustees holding office during the Financial Year
Jane Kay Chair and Treasurer Joyce Key (ex-officio) Founder and Centre Manager Nicola Edge Kath Knight Mick Salt
1.4 Trustee Board
The above-named trustees form the charity’s board and do not receive a salary or any other fees or allowances for discharging their duties. Trustees are drawn from diverse backgrounds in Public, Private and Health sectors, bringing a wide range of expertise and experience. The Trustee Board is clear about the Charity's aims, focussing on ensuring a viable future for the range of services and compliance with statutory legal and financial requirements.
2. STRUCTURE, GOVERNANCE AND MANAGEMENT
The Board is committed to meeting the standards laid out in the Charity Commission code and relevant legislation as well as the principles laid out by Cheshire Voluntary Services’ GRIPP programme. Board members have attended appropriate networking and training activities.
The Charity is constituted as a Charitable Incorporated Organisation, whose only voting members are its Charity Trustees.
3. BRIEFING BY THE TRUSTEE BOARD CHAIR
3.1 Overview of the Year
Services
Throughout the financial year 2023/24 Keystone has continued to operate the Seasons Bereavement Group and Tripudio Movement and Balance classes at Lawton Memorial Hall in Church Lawton. The Support Group for those living with a life-limiting illness have not restarted but these patients were given Complementary Therapy Treatments by the two qualified practitioners Jane Kay and Judith Unwin. Sadly in February 2024 our much-loved therapist Judith passed away suddenly after generously giving her time for free for many years; Judith was much loved and is greatly missed by all at Keystone.
All the services have been well attended and much appreciated. There has been some turnover of attendees, some have sadly either passed away or become too ill to attend and others have reached a point where they’re able to move on with their lives without Keystone’s support.
Of the 10 new attendees, numbering several have integrated quickly into the group while some remain more comfortable with one to one therapy.
The average number of attendees has remained steady at approximately 30 per week.
Volunteers
Volunteer numbers have remained steady at approximately 15 and there have been a number of extra-curricular contributions to fundraising events such as the market stall at the Alsager Christmas Lights Switch-on event.
Costs
Costs have reduced by over 25% this year, from £10,936 to £7,964, chiefly as a result of concentrating all activities into one day, as opposed to the 1.4 days that Keystone’s operations used previously. Most costs other than Hall Fees have remained broadly similar although Tripudio Instructor’s Fees have risen by around 15% due to running more sessions, last year’s being curtailed by the hall being unavailable for a period due to flood damage. As a result of cancelling the landline and broadband part of the way through the year telephone costs have reduced, the support centre now relies on a mobile number only for telephone contact and utilises the secure WiFi in place for the Hall Staff rather than its own.
Note regarding outstanding (invoiced) premises fees
The administrator of the premises rented by Keystone, i.e. Lawton Memorial Hall administered by Church Lawton Parish Council, has suffered some difficulties during the past year leading to approximately £1,650 of Hall Fees having yet to be billed. Rather than provision for these outstanding fees in this financial year I have decided to note them here, s the exact amounts are unknown but it should be noted that this will negatively impact the finances for the 2024/25 financial year.
Income
Total income for the year was just £4,568, well down on previous years and comprising £3,238 raised through the group’s own activities plus a very generous donation of £1000 from The Lodge Tyre Company and a Gift Aid rebate from the previous year of £330.
Keystone therefore suffered an operating loss of £3,396 – an improvement on the previous year.
3.2 Moving Forward
Costs for the financial year 2024/25 are expected to be broadly in line with this year, although the operating deficit will increase due t.
Further measures will have to be taken to cut costs in order to reduce the operating losses and prolong the life of the charity and the board will see if as a group we are able to bring back past successful fundraising activities.
See Section 5 for budget and Appendix 2 for breakdown of budget
4 Results for Financial Year 2023/24
The results were quite different to the budget, for the reasons discussed earlier.
Operating Results Year Ending 30[th] June 2024
| Actual 2023/24 | Budget 2023/24 | Actual 2022/23 | |
|---|---|---|---|
| Revenue | £4,568 | £7,090 | £5,650 |
| Expenditure | £7,964 | £12,370 | £10,935 |
| Surplus/Deficit | -£3,396 | -£5,280 | £ -5,285 |
Appendix 1 shows the results in more detail
5. Outline Service Plan and Budget for FY 2024/25
| Budget 2024/25 | Actual 2023/24 | |
|---|---|---|
| Revenue | £5000 | £4568 |
| Expenditure | £10420 | £7964 |
| Surplus/Deficit | -£5,420 | -£3,396 |
See Appendix 2 for Breakdown
APPENDIX 1
KEYSTONE SUMMARY ACCOUNT JULY 2023 – JUNE 2024
APPENDIX 2
ASSUMPTIONS FOR 2024/25 BUDGET
| Expenditure | £ |
|---|---|
| Hall Rental | 7000 |
| Tripudio Instructor(48 sessions@£40) | 1920 |
| Mobile(Tesco Mobile) | 350 |
| MarketingCosts | 200 |
| Events(Assumes 1 x Coffee MorningSpring2024) | 150 |
| Insurance | 400 |
| Consumables(Food,Tea,Coffee,Napkins,Ink etc.) | 200 |
| Therapist Materials | 100 |
| PPE(assumes sufficient stock frompreviousyear) | 0 |
| Membership& Professional Fees | 0 |
| Transport | 0 |
| IT Costs | 100 |
| Total | 10420 |
| Revenue | £ |
|---|---|
| Regular Donations | 300 |
| Events | 750 |
| Collection Boxes and Individual Donations | 2500 |
| Corporate Donations | 1000 |
| In Memoriam | 200 |
| Gift Aid Rebate(re 2022/2023) | 250 |
| Total | 5000 |