## **Castle Donington Community Managed Library**
## **Annual Report**
**Date of transfer to community management: June 2016**
**Period being reviewed: April 2021- March 2022**
**Date and time of annual review meeting: Wednesday 30[th] November 7pm**
The requirement for an annual review is contained in the Grant Agreement Schedule 9.
The annual review meeting will take place approximate every 12 months and will be organised by the Community Managed Libraries Support Officer and will be attended by the Locality Manager (Chair) and the Support Officer (Notes)
Sections of this report relating to performance statistics have been completed by your Support Officer. Please contact them if you require assistance to complete any other elements of the report.
## **1.0 Executive Summary**
_Overview of key highlights and issues that arose in the period being reviewed to include update progress achieved against previous years’ plans and evaluation of new areas of activity._
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Reactivation of the library following the Covid pandemic
The library was opened to the public with Covid control measures in place on 15 [th] May
2021. At this time the original opening hours were not followed until the library opened
fully without covid controls.
CDCL resumed original opening hours in March 2022.
Some volunteers did not return to the library following the pandemic.
The library struggled to reinstate Saturday opening as the Community Hub does not
open every Saturday and we are situated inside a Parish Council building. The library
now has a keyholder to allow Saturday opening.
2.0 Library Performance
1
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- 2.1 Issue, new joiner, active borrower and annual visitor statistics.
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Previous Review Year Difference
Year Apr 21-Mar
Apr 20-Mar 22
21
Issues 1,704 7,129 +318%
New Joiners 53 188 +255%
Active 128 357 +179%
Borrowers
Annual
Visitors
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## 2.2 Analysis of performance
Obviously in 2021 there were covid measures in place any many of our elderly customers did not feel comfortable coming into the library so we did not ‘bounce’ back to pre covid visitor levels by March 2022.
Visitor numbers increased in early 2022 as Covid control measures were removed and the level of infection in the local area decreased.
## **3.0 Community Managed Library Events and Activities**
In the 3 tables below please provide an overview of events and activities undertaken (add rows as necessary).
- 3.1 Regularly scheduled events
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Activity Frequency Average Average
attendanc attendanc
e per e per year
session
1 x week 6 Approx 40
Knit and natter weeks per
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2
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year
Friday Club Approx 40
1 x week 5 weeks per
year
Total Attendance
11
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- 3.2 One-off activities undertaken in the library
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Activity Date Attendanc
e
Xmas 2021 an entertainer came in
dressed as a Frozen character and
20 Children
read stories to the children and sang
Dec 2021 (plus
songs with them. She also
parents)
entertained in the Hub main area as
well.
Volunteers knitting Easter chicks to
fill with crème eggs for sale in the March 2022
library.
Total Attendance
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- 3.3 Events undertaken in the wider community
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Activity Date Attendan
ce
In 2021 one volunteer delivered 4 visits per 8 Visits
books to 2 members of the Friday person
club who had not yet returned to
the Hub
Total Attendance
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## **4.0 Summer Reading Challenge (SRC)**
3
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Starters Finisher % Finishers Trend
s
Review Year 55 19 35%
Previous Year N/A N/A N/A
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## NB: 2022 starters 64 Finishers 39 % Finishers 61%
## **5.0 Volunteers**
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Number of Number of new Number of
volunteers volunteers volunteers
Leaving in year
34 9 4
Active volunteers
21
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## **6.0 Library User and Volunteer Feedback**
## 6.1
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Library User and Volunteer Comments
Library users were pleased that the library had reopened and they could choose books
in person.
Library users asking for new large print books as they have read all of them in the
library.
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6.2
Library User and Volunteer Complaints
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4
Volunteers complained that the library tables were being used as an extension of the café leaving food mess in the library. Also customers were carrying food and drink through the library on the way to the rear garden while customers were trying to use the library.
**Volunteers complained that the large blue chairs at the rear of the library (by tables) blocked access to books.**
Users complained that they had read all of the large print books in the library and wanted some new ones.
Users complained that we were not open on a Saturday which was the only day they could visit with their children.
## **7.0 Financial Viability and Sustainability**
Summary overview of finances including as appendices:
- 7.1 Annual profit/loss accounts
- 7.2 Funding position including summary of grant applications and outcomes
- 7.3 Capital investment plans where applicable
- 7.4 5 year financial projection
## **See details from Treasurer Jane Hancox**
## **8.0 Progress Update on Current Plans and Future Plans for Development**
Outline of future development plans including services to be provided and income generation.
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Plan Action Required Progress Risks
Liaise with library Ongoing None
Use of S106 support services
money to buy on accessing large
new books (esp print books.
large print) Liaise with
customers to
identify popular
authors and
genres.
Use of S106 Get quotes for Ongoing None
money to fund bookcases and
new bookcases furniture in the
and library library.
furniture
Planning taking Ongoing None
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5
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Intending to place at the
hold a moment.
fundraising
event later in
the year
(possibly a quiz)
Request needs to Ongoing Unknown
CDPC requesting be put to the CDCL
donation of Management
library S106 Committee and
money for possibly Board of
activities / Trustees.
equipment etc,
in the Hub (not
in the library
area).
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## 8.1 **Future Training Requirements**
- Summer Read Training for volunteers from library services.
- Training on how to help customers access internet and carry out searches
- Training on suitable event planning in the library (especially for children)
## **9.0 Additional Information**
- ~~Please use this section for any additional information you wish to provide~~ . Friday club is now held in the Hub and library services are delivered on a trolley by Nick and Charlotte.
- The library is investing in new bookcases and will have spare rolling shelves to pass to other libraries.
- On going house building on Park Lane in Donington means that there will hopefully be more future users of the library.
- Need to advertise the existence of the library to new residents in the area by more effective means.
- Need to recruit volunteers who can use and put up social media content for the library.
- Intend to forge connections with local schools in 2022 during Summer Read.6 Intend to start story time reading to children in the library
## **10.0 Documentation Review**
## **All Documents emailed to Anne King by SC**
As part of the annual review process the Support Officer will review the following documents. These can be submitted electronically alongside your report or hard copies can be reviewed at the annual review meeting.
10.1 Insurance Reviewed 10.2 Risk Log Reviewed 10.3 Policies reviewed: Safeguarding Children Safeguarding Adults Health and Safety Trustee Conflict of Interest Data Protection Volunteer Management Complaints Procedure
7
Equality and Diversity Financial Management and Control Library User Complaints and Compliments
8