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2023-03-31-accounts

Trustees' Annual Report for the period

Period start date Period end date Day Month Year Day Month Year From 01 04 2022 To 31 03 2023

Section A Reference and administration details

Charity name Family First

Other names charity is known by Registered charity number (if any) 1166175

Charity's principal address The Hope Centre 10 St Margaret’s Street Ipswich Postcode IP4 2AT

Names of the charity trustees who manage the charity

1
2
3
4
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Trustee name Office (if any) Dates acted if not for whole
year
Name of person (or body) entitled
to appoint trustee (ifany)
Dot Cordle Chair
David Sansom SafeguardingLead
Jan Baker
Mark Crawley
Dan Somers
Sajini George
Names of the trustees for the charity, if any, (for example, any custodian trustees)
Name Dates acted if not for whole year

Names and addresses of advisers (Optional information)

Nov 2020

1

Type of adviser Name
Address
Name
Address
Patron Liz Harsant

Name of chief executive or names of senior staff members (Optional information)

Section B Structure, governance and management

Description of the charity’s trusts

[Constitution adopted March 2016]

Charitable Incorporated Organisation How the charity is constituted (eg. trust, association, company) Appointed by existing Trustees Trustee selection methods

(eg. appointed by, elected by)

Additional governance issues (Optional information)

We have a Disclosure and Barring Service policy for all paid and volunteer staff in place.

Section C Objectives and activities

Summary of the objects of the charity set out in its governing document

The objectives of the CIO is, for the public benefit (and in accordance with Christian principles), the relief of those in need by reason of financial hardship, unemployment, ill health and such other economic or social disadvantage.

Summary of the main activities undertaken for the public benefit in relation to these objects (include within this section the statutory

Our focus is on helping families to help themselves by offering support from a trained Family Volunteer who is able to work with the whole family, helping them to find solutions to their challenges and bringing hope and order to chaotic lives. The aim is to manage their own lives and that of their family.

2

Nov 2020

Once a family is referred to us, our Family Coordinator arranges to meet the family to get to know them and starts to map a family journey, looking at what’s important to them and what they want to see changed. They are then matched with a Volunteer or Family Coordinator who supports the family on a weekly basis encouraging them to take small steps to move towards their goals. There are regular reviews to monitor progress. Referrals are received mainly from Early Help Teams in Suffolk County Council, Schools and Children’s Centres. We continue to work closely with them and other statutory and voluntary agencies. Our organisation works with any family with a child/children aged up to 18, offering long term (up to one year) structured support and mentoring to help families move forward and change their situations. We are committed to working with, serving and relating to all people in our community and are keen to ensure our services are accessible to all types of families regardless of race, religion or belief, age, sexual orientation, gender or gender identity or marital status. We are committed to not only facilitating change in people’s circumstances, but also in how they view themselves so they are empowered to make better choices.

The following case study provides one example of how we have been able to support a family:

Case Study 209 – Sept 2022

declaration that trustees have had regard to the guidance issued by the Charity Commission on public benefit)

This family was a self-referral, Mum had wanted support for her child’s behavior and mental health. Her 7 year old son was being temporarily excluded from School on many occasions due to unmet needs and he was displaying behaviors that challenge. Her son showed traits of Autistic Spectrum Disorder and ADHD, we supported Mum in accessing the Neurodevelopmental Pathway so her son could be put on the waiting lists for assessment and also access support services. Since then Mum has had support from BEANS (Access Community Trust) who have also helped her to understand and identify his special educational needs. Her son is also now accessing LEAPS holiday club. The support from Family First has helped Mum understand her son’s behaviors, identify triggers and sensory needs. We have also helped support with communication and social issues by giving information and ideas on social stories, routine and boundaries, sleep, toileting, eating healthy foods, dealing with transitions and managing change. When we first started working with Mum she was isolated and said she felt she had little support. She was unable to work as she kept getting called to the school and it was a constant worry for her. Now her son is in the process of having his Education and Health Care Plan (EHCP) updated and completed, he is getting on well in School and enjoys 2 days a week at First Base. His issues with sleep have improved and he is going to bed earlier without technology. They have also made improvements with his toileting. Mum now understands the best way in dealing with meltdowns and she continually tries to expand her knowledge by attending parenting courses and researching online through the information given. Family First applied for a short break and the family were awarded £300 for a weekend away. Mum’s self-esteem and confidence has hugely improved and she now has a hobby of bee keeping, she is also doing a Mathematics course. Mum now has a good support network and keeps herself busy by attending social groups with the Future Female Society and Autism and ADHD. Mum was supported in completing Disability Living Allowance forms and was proud of herself for sending this off. Mum has come a long way in such a short period of time and offered to help volunteer at events for Family First.

3

Nov 2020

Additional details of objectives and activities (Optional information)

We are very grateful for the enormous contribution made by our volunteers. Our team of family volunteers give many hours to listen, support and encourage our families. Without their valuable contribution of time, commitment, enthusiasm and expertise the families would not be able to achieve the goals they had identified.

You may choose to include further statements, where relevant, about:

We are also trying to grow our team of fundraising and event volunteers to help to raise awareness of the charity, seek and recruit more volunteers and raise funds.

In addition, we appreciate and acknowledge the financial support we have received from a range of grant funders. This has enabled us to maintain our financial viability to grow our organisation.

Section D Achievements and performance

Nov 2020

4

Section D Achievements and performance

We have seen some big changes for Family First this year. Our biggest Summary of the main change has been the introduction of the new post of Family Worker. As achievements of the charity the number and complexity of referrals has continued to increase during the year alongside the reduction in people willing and able to volunteer, we realised a need to change our structure. We were able to secure funding to pilot this new role introducing a self-employed Family Worker who would hold a small caseload and have a higher level of knowledge and understanding enabling them to manage more complex families. We successfully recruiting to this post in September 2022 and plan to recruit a further two workers. We also recruited a new Family Coordinator. We have continued to review our volunteering structure and have created another pilot position of Events and Fundraising Coordinator. This should help recruit a team of volunteers to help within these areas realising the time and pressure on paid staff and increasing revenue into the organisation. We are also working on providing a clearer structure for volunteers including a path for progression and access to more training provided in house or using external providers. This will increase the knowledge and skills of volunteers as well as improving both recruitment and retention. One of our supporters has also offered her services in contacting local businesses in order to try and raise funds from them. She has successfully liaised with a local rental agency who made a donation to the charity and is contacting many others. We’ve seen new connections continue to be made via a variety of local networking events which have proved useful in terms of raising awareness and building good links with referrers and useful agencies within Ipswich. This has led to an increase in the range of people referring into our service and we have started to see referrals from the mental health team and social prescribers for the first time. Financially we have continued to be successful in grant applications. One example was in obtaining funding from the local council to update and improve our website which benefits the charity it keeping it visible and high profile as well as giving us a platform to share useful links and resources with our families. Overall, a busy and productive year which should underpin further growth in the coming years.

Section E Financial review

Nov 2020

5

Brief statement of the charity’s policy on reserves

Trustees have agreed a reserve of £9000. This represents 2 months core costs and a further month of salary costs.

Details of any funds materially in deficit

N/A

Further financial review details (Optional information)

You may choose to include additional information, where relevant about:

The main source of our funds is through successful grant applications. These include funds administered by Suffolk Community Foundation, Tudwick Foundation and Ludlow Trust.

We have continued to raise additional resources through our own fundraising activities and have seen an increase in private donations and giving from churches.

The grants awarded have enabled us to meet core running costs, invest in more workers and carry out projects such as the website update.

Section F Other optional information

Future plans:

Section G Declaration

The trustees declare that they have approved the trustees’ report above.

Signed on behalf of the charity’s trustees

Signature(s) D Cordle

Full name(s) Dot Cordle Position (eg Secretary, Chair, Chair of Trustees etc) Date

6

Nov 2020

FAMILY FIRST

RECEIPTS AND PAYMENTS ACCOUNTS

FOR THE YEAR ENDED 21ST MARCH 2023

Registered Charity Number – 1166175 Address: Family First The Hope Centre 10 St. Margaret's Street IPSWICH IP4 2AT

FAMILY FIRST

Charity number 1166175

Receipts and Payments Account

for the year 22nd March 2022 to 21st March 2023

Note
Receipts
Donations, Legacies, Fundraising income
1
Grants
2
Total Receipts
Payments
Charitable activities - school uniform
Staff costs
3
Administration and Other costs
4
Fundraising costs
Total Payments
Net incoming resources for the year
Transfer between funds
Cash funds b/fwd
Cash funds c/fwd
5
- SCF Coronavirus Community Fund balance
Unrestricted Restricted
funds
funds
£
£
8,105
0
41,800
8,105
41,800
0
0
53
32,960
776
5,173
158
987
38,133
7,118
3,667
2,513
(2,513)
12,090
57,081
21,721
58,235
Total
£
8,105
41,800
49,905
0
33,013
5,949
158
39,120
10,785
69,171
79,956
Last year
£
8,863
59,675
68,538
180
27,102
4,032
441
31,755
36,783
32,388
69,171

Statement of Assets and Liabilities at 21st March 2023

**Unrestricted ** Restricted Total Last year
funds funds
£ £ £ £
Cash funds
Bank current account 21,721 58,235 79,956 69,171

Signed on behalf of the trustees:

……………………………

…………………………… 27.4.23

FAMILY FIRST

Charity number 1166175

Notes to the Accounts

for the year 22nd March 2022 to 21st March 2023

1) Donations, Legacies Fundraising Income

Donations
Gift aid
Fundraising income
Unrestricted
Restricted
2023
£
£
£
5415
5,415
300
300
2390
2,390
2022
£
4,068
479
4,316
8,105
0
8,105
8,863

2) Grants received

The Ropes Trust
Ludlow Trust
Ludlow Trust 2022
SCF/ Maurken Fund
SCF/ Women and Girls Fund
Suffolk Community Restart Fund
SCF/ Co-op Community Cares Fund
SCF/ Martineau Fund
National Lottery
SCF/ Harris Family Fund
SCF/ RJB Grantmaking Fund
SCF/ Henry Smith Fund
Scroeder Charity Fund
Smith and Mount Trust
SCF/ Private Funder
SCC Locality budget funds
Arnold Clark community fund
Tudwick Foundation fund
Unrestricted
Restricted
2023
£
£
£
0
0
20,000
20,000
1,500
1,500
0
0
0
0
0
0
0
10,000
10,000
0
5,000
5,000
0
1,300
1,300
1,000
1,000
3,000
3,000
2022
£
180
10,000
10,000
2,000
1,000
370
2,500
2,000
10,000
2,500
944
10,000
2,000
5,000
1,181
0
0
0
0
41,800
41,800
59,675

3) Staff Costs

Salaries and Staff Costs
Employer pension costs
Travel costs
Phone costs
Unrestricted
Restricted
2023
£
£
£
31,935
31,935
302
302
392
392
53
331
384
2022
£
26,269
337
181
315
53
32,960
33,013
27,102

FAMILY FIRST

Charity number 1166175

Notes to the Accounts (continued)

for the year 22nd March 2022 to 21st March 2023

4) Administration and Other Costs

Website
Website design
Flyers/leaflets/banners/publicity
Equipment - phones
Equipment - printer
Equipment - laptops
Office/venue hire
Training
Legal / Licences
Postage, stationery, printing
Insurance
Software
Meeting / hospitality expenses
Refreshments
Gifts
Subscriptions
Accountancy / Independent examination fees
DBS checks
Sundry - PPE, volunteer expenses
Unrestricted
Restricted
2023
£
£
£
108
108
750
750
211
412
623
90
172
262
220
220
1,961
1,961
100
180
280
260
260
35
35
85
85
435
435
17
84
101
64
64
16
16
283
283
138
138
200
200
128
128
0
2022
£
204
750
36
175
298
599
120
65
91
223
435
241
0
5
313
237
150
0
90
776
5,173
5,949
4,032
Restricted Funds cf 21st March 2023
SCF/Suffolk Coronavirus Community Fund
Ludlow Trust
Ludlow Trust 2022
Ludlow Trust 2022 (2)
SCF/ Maurken Fund
SCF/ Women and Girls Fund
SCF/ Co-op Community Cares Fund
SCF/ Martineau Fund
National Lottery
SCF/ Harris Family Fund
SCF/ RJB Grantmaking Fund
SCF/ Henry Smith Fund
Scroeder Charity Fund
Smith and Mount Trust (1)
Smith and Mount Trust (2)
SCF/ Private Funder
Tudwick Foundation
Arnold Clark Community Fund
Locality Budgets
Total cash and bank funrds
Cash funds
Fund
Fund
Tfr to
at 21st March
income
expenditure unrestricted
2022 in the year in the year funds
£
£
£
£
2,514
(2,514)
6,335
(6,335)
10,000
0
20,000
(1,771)
2,000
1,500
(3,500)
1,000
(1,000)
2,500
(2,500)
2,000
(2,000)
10,000
(10,000)
2,500
(2,500)
944
(944)
10,000
10,000
(3,123)
2,000
5,000
5,000
1,038
(1,038)
0
3,000
(1,871)
0
1,000
(1,000)
(750)
1,300
(550)
Cash funds
at 21st March
2023
£
0
0
10,000
18,229
0
0
0
0
0
0
0
16,877
2,000
5,000
5,000
0
1,129
0
0
57,081
41,800
(38,132)
(2,514)
58,235

5) Restricted Funds cf 21st March 2023

Inde ndent Examlnerfs Re rt to the Trustees of Farnl For the ar ended 21" Marth 2023 number 1166175 First I report to the trustees on my examination of the accounts of the above charlty for the year ended 21# Marth 2023. asis As the charlty trvstees. you are responslble for the preparatlon of the accounts Sn accordance wlth the requlrements of the Charities Art 2011 (the Charities Act). I report In respect of my examination of the charws accounts carried out under sertlon 145 of the Charities Ac¢ and in carrying out my examination. I have followed the appllcable dlrectlons 8iven by the Charlty Commisslon under sectk)n 145(5llb) of the Cha￿leS Act. I have completed my examinatlon. I confirm that no materlal matters have come to my attentlon In connectlon wlth the examlnatlon whlth 8lve me cause to belleve that, In any material re4)ect, accountlng records We￿ not kept In accordance wlth sectlon 130 of the Charltles Art, or that the accounts do not accord with the accountlng records. I have no concerns, and have come across no other matters in connection wlth the examlnatlon to whlth attentlon should be drawn In order to enable a proper nderstandlnB of the accounts to be reathed. 1412024 Mr& Carole Cow8115 ACA 4 Penny Meadow Capel St. Mary Ipswlch IP9 2UU CHARTEREO ACCOVNTANT